It s time... to rediscover you

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1 Backed by our Claims Service Satisfaction Guarantee It s time... to rediscover you Home, auto, and leisure & lifestyle insurance that keeps up with you.

2 As an Aviva customer, you ll benefit from: A wide range of insurance options and features built around your unique needs 24/7 claims service focused on getting you back on track backed by our industry-leading Claims Service Satisfaction Guarantee Special discounts and competitive prices designed to reward your years of experience Convenient payment methods and options to help you manage costs Peace of mind knowing you re protected by one of Canada s leading property and casualty insurance groups At Aviva, we understand that your insurance needs are unique, and feel that you ve earned the right to be rewarded. As you shift gears and take on new adventures, make sure you ve got the protection you need, with the competitive pricing you expect. It s time to enjoy the good life. When it comes to your active lifestyle, you need insurance coverage that can keep up at the right price. That s why Aviva* has designed the right combination of discounts and protection for your home, car, boat, cottage, and more. As you refocus on what s important to you, it s time to refocus your insurance needs. And you deserve nothing less than personalized service that recognizes that. By taking the time to listen and understand your individual needs, your local insurance broker works with you to create a package that s right for you, both in terms of price and coverage. 2 3

3 HOME INSURANCE Your home is an expression of you, and you ve likely spent years making it that way. Or, maybe you moved into a brand new condo with that view you ve always wanted. No matter where you live, it s finally time to re-energize and focus on activities that you enjoy doing. At Aviva, we recognize that your home is your haven and understand that as your life changes, so should your insurance. That s why we offer a wide range of home insurance solutions that can be customized to fit your needs. The basics Standard home insurance covers: Your main residence Detached buildings like your garden shed The contents of your home Personal liability coverage of $1 million for you and your family Your children s belongings if they are living away from home to attend school Your parents belongings if they live in a seniors residence Discounts for homeowners like you Reduce your home insurance costs by taking advantage of the various discounts Aviva offers. You re entitled to significant savings for things like: Using a monitored fire and/or burglar alarm Having your mortgage paid off Remaining claims-free Insuring your home and car with Aviva Your age 4 5

4 HOME INSURANCE The extras Talk to your insurance broker about creating a tailor-made home insurance package with features such as: Sewer back-up/water damage A good idea as sewer back-up damage can be costly to clean up and repair. Valuables Make sure those extra special items you ve gathered over the years have extra special protection. Enjoy added peace of mind for things like jewellery, fine arts, silverware, collectibles, antiques and high-end electronics. Extra liability If you injure someone or damage their property, liability insurance is there to protect you if you re found negligent. Be prepared for the unexpected with extra coverage above and beyond what s included with your home policy, up to $5 million. Identity theft If you re a victim of identity theft, it s critical to get back on track as quickly as possible. Aviva offers complete coverage for you and your family, including enhanced credit card and teller protection, lost wages, legal fees, a help hotline and more. Home-based business Finally started that business you ve always dreamed of? If you re working from the comfort of home, extend your protection with insurance that covers your inventory and everything you need for your business such as computers, files and more. 6 7

5 AUTO INSURANCE You ve got places to go and people to see. Most likely, part of your day involves dashing from one place to the next and maybe even enjoying the drive along the way. Ensure you get the peace of mind you deserve behind the wheel with auto insurance solutions from Aviva. Basic auto insurance is mandatory in Canada and set by the provincial government, but Aviva offers lots of options and discounts that can boost your protection, and reward you for years of safe driving. The basics Liability coverage Protection if you accidentally hurt someone else or damage their property Accident benefits Healthcare for you and your family if you re involved in an accident Discounts for drivers like you Reduce your auto insurance costs by taking advantage of the various discounts Aviva offers. You re entitled to significant savings for things like: Having no driving convictions Insuring your car and home with Aviva Owning more than one vehicle Being a loyal customer Your age 8 9

6 AUTO INSURANCE The extras Talk to your insurance broker about creating a tailor-made auto insurance package with features such as: Collision Commonly added to auto policies, collision coverage insures damage to your car caused by an accident. Comprehensive Another frequently added option, comprehensive coverage provides extra peace of mind in case your car is damaged by something other than a collision, such as theft or vandalism. New Car Guarantee A great choice for your new vehicle. If your car is damaged and considered a total loss, Aviva will replace it with a brand new version of the same model, even if it s now more expensive to buy guaranteed for up to five years after you buy it. ± Disappearing Deductible Aviva s Disappearing Deductible feature rewards good drivers like you. For each year you don t have a claim, your deductible decreases. After 5 consecutive years without making a claim, it just disappears, saving you up to $500 on a claim, even if you were at fault. Driving Record Protector Over time, your safe driving and conscientious habits have built up a spotless driving record. Just in case the unexpected happens, there s Aviva s Driving Record Protector. You can breathe a sigh of relief knowing your auto premium won t go up after your first accident, even if you were at fault. Satellite Roadside Assistance A comprehensive all-in-one protection package for wherever life takes you. Unlike other programs that only cover you, Aviva Satellite covers your vehicle and whoever is driving it. With roadside assistance, travel support, member discounts and more, you ll get where you need to go and enjoy peace of mind along the way. Worry Free Bundle You deserve to drive worry-free, so why not benefit from a three-in-one protection package while on the road? For as little as 30 cents a day, you can easily add the Worry Free Bundle which includes our Driving Record Protector, Disappearing Deductible and On the Road Guarantee (transportation replacement) in one convenient package

7 BOAT INSURANCE You ve worked hard to be able to spend more time doing what you love. And if that includes boating, make sure you have the peace of mind you need to enjoy your time on the water. With over 60 years of experience, Aviva Elite is your premier choice for boat insurance. Nautimax, our marine solution, is designed to meet your individual needs from bass boats and pontoon boats, to sailboats and personal watercraft, we ve got the protection you need at a competitive price. Whether you re fishing with friends or taking a weekend trip, Aviva Elite has you covered with best-in-class features such as: Agreed value coverage, rather than other policies that depreciate the value of your boat Available guaranteed replacement coverage (excludes personal watercraft like Jet Skis ) No distance limits for trailering your boat, so the sky s the limit when planning your next journey Expanded navigation limits, including out of country Increased protection with liability coverage up to $2 million A claims-free discount that recognizes your years of safe boating Marine claims handling experts who are committed to getting you safely back on the water as soon as possible Outboards Inboards Runabouts Cuddy Cruisers Cabin Cruisers Trawlers Pontoon Boats Sailboats Personal Watercraft 12 13

8 RECREATIONAL VEHICLE INSURANCE As you hit the open road and set out on new adventures, it s more important than ever to make sure you have the peace of mind you need to travel confidently. Get the best protection available for your RV or Motor Home with insurance from Aviva Elite. As Canada s leading recreational vehicle insurance specialist for more than 20 years, we ll make sure you have the coverage you need for the excitement that lies ahead. Designed specifically to meet your needs, you ll receive some of the most comprehensive packages and discounts available in the industry. As you plan your next journey, protect your RV or Motor Home with features such as: Coverage for emergency vacation expenses Roadside assistance included within Canada and the US Discounts for having a tracking device or security system Eligibility even if you don t insure your home or car with Aviva Confidence knowing you re protected by RV and Motor Home specialists Motor Homes Fifth Wheel Truck Campers Travel and Tent Trailers Park Model RV / Motor Home insurance not available in Manitoba and Saskatchewan

9 ANTIQUE AND COLLECTOR CAR INSURANCE If you re passionate about caring for and showing off your vintage car, you know how important it is to give it extra special care and attention. So do we. That s why Aviva Elite has designed an antique and collector car program that matches your passion, and provides all the protection you need to keep you motoring in style. Aviva Elite is the ideal choice for your insurance needs with our antique, classic, modified, customized and collector car programs. Not only do we have 30 years of experience, we also partner with Hagerty one of the world s leading collector car insurance specialists to provide you with even more expertise. Enjoy insurance solutions tailored to meet your needs with: Agreed value coverage, rather than other policies that depreciate the value of your car Various discounts such as multiple vehicle, claims-free and more Year-round coverage with our 12-month policy North American coverage that applies in both Canada and the USA Appraisal-free coverage in most cases Flexible usage so you can enjoy pleasure use of your car Lower prices than most standard-use policies Talk to your local insurance broker today about protecting your antique or collector car with Aviva Elite. Antique Classic Modified Customized Collector Hagerty is a trademark of Hagerty Insurance, LLC. Hagerty products are not available in Saskatchewan or Manitoba

10 MOTORCYCLE INSURANCE If you re finally making time to explore and see where the road takes you, you know how important it is to stay safe. Take to the road with peace of mind knowing you have the best protection available the motorcycle insurance program from Aviva Elite. Be it cruisers or touring, you can count on our expertise, quality protection and unmatched service. It s exactly what you should expect for your ride. Enjoy features and benefits designed to meet your needs, such as: Multi-bike discount Expert rider discount Waiver of depreciation coverage available Enhanced liability and optional loss or damage coverage available Motorcycle claims specialists Cruisers Touring Street Motorcycle insurance available in Alberta and Bristish Columbia only

11 GREAT CLAIMS SERVICE. GUARANTEED. If you re faced with a claim situation, you expect it to be taken care of right away, without hassle. We agree. You can be confident that Aviva s claims professionals understand your unique needs, and have the expertise to respond to claims quickly and fairly so you can get back to the more enjoyable things in life. Hassle-free service from experienced Aviva Claims Care Advisors, 24 hours a day, 7 days a week Access to our Premiere network of preferred auto repair shops, contractors and property restoration experts that are guaranteed to get the job done right for you Single claims contact throughout the entire process Claims Service Satisfaction Guarantee This industry-leading promise guarantees that if you re not happy with our claims service, and we can t resolve it, we ll give you a cheque for the amount of your current premium. That s right. All of it

12 The Broker Advantage Through our strong partnerships with local insurance brokers, we re focused on working together to make sure you get coverage that s right for you. Your insurance needs are unique, and it s important to have a trusted advisor working on your behalf who understands that. Your broker takes the time to listen and understand what matters most to you, then creates an insurance package that fits both in terms of price and coverage. About Aviva Canada Inc. As an Aviva customer, you re protected by the strength and experience of one of the country s leading property and casualty insurance groups. We provide home, automobile, leisure and lifestyle, group and business insurance to more than three million customers. The group has more than 3,000 employees, 40 locations, 1,700 independent broker partners and is a wholly-owned subsidiary of UK-based Aviva plc, the world s sixth-largest insurance group. For more information visit avivacanada.com

13 Get protected today Talk to your insurance broker today to find out more about Aviva s insurance solutions, or visit us online at About Aviva Canada Inc. As an Aviva customer, you re protected by the strength and experience of one of the country s leading property and casualty insurance groups. We provide home, automobile, leisure and lifestyle, group and business insurance to more than three million customers. The group has more than 3,000 employees, 40 locations, 1,700 independent broker partners and is a wholly-owned subsidiary of UK-based Aviva plc, the world s sixth-largest insurance group. For more information visit *Aviva and the Aviva logo are trademarks of Aviva plc and used under license. Terms and conditions apply. Visit for details. ±Information contained in this brochure is only an outline of coverages available. Actual coverage may vary by province. For exact terms, definitions, limitations and extensions, please speak to your insurance broker and refer to your final policy wording. All home and auto insurance products are underwritten by Aviva Insurance Company of Canada, Pilot Insurance Company of Canada, Traders General Insurance Company, Scottish & York Insurance Co. Limited, and S&Y Insurance Company. Cottage, RV/motor home, boat, antique/collector car, and motorcycle insurance is provided by Aviva Elite Insurance Company *Aviva and of the Canada. Aviva logo are trademarks of Aviva plc and used under license by Aviva Canada Inc. and its member companies. A-5913W 03/11

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