Transforming Software Quality Assurance &Testing

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1 Transforming Software Quality Assurance &Testing 2012 Last Mile Consultants Technology Solutions Pvt. Ltd. Course Description of Transformation Programs

2 Who we are With a focus on business objectives, driven by pragmatic innovation and a customer centric model of operations, we at Last Mile are committed to help you transform and drive change within your Quality Assurance and Testing organization. Founded by people with a passion for quality, experience in having driven change and innovation in large organizations in the past, is a consulting and training organization, offering services in the area of domain led software quality assurance and software testing. Our engagements are focused on helping you build the strong foundation to scale your testing organization to meet the challenges of end to end process alignment; reduced time to market; improved quality; whilst at the same time managing the costs. Our consulting and training services are geared towards assisting you to build, scale and optimize your testing organization irrespective of whether you are doing it in-house or outsourcing it. What We Do Accelerate Transformation The Last Mile Center of Excellence: Improve performance and quality through the customizable Last Mile TCoE framework that can help setup and mature your test organization quickly leading to lower costs, improved productivity, better resource utilization, accelerated deliveries. The Last Mile Sales Enablement: Increase your chances of GTM by designing solutions that maximize business value. Our bid and solution design practice provides end customer focus and drives solutions that showcase organisational capabilities in the domain. The Last Mile Competency : Achieve your business goals through workforce development and planning. Assess your existing skills base; and right-size and right-skill your organization based on your business needs. The Last Mile Process : Benchmark, improve & innovate processes, mitigate your business risks. Identify, align & tailor the right Last Mile benchmarks like TMMI, and TPI. Ensure that there is end-to-end alignment at all stages of the lifecycle from development through to operations. The Last Mile Program : Improve Business performance through flawless execution and mature governance. Manage your key test programs aligning them to business objectives, driving the engagements with mature delivery processes, higher quality and reducing delivery risks. The Last Mile Automation Framework: Focus on business scenario descriptions and increase the speed of automation, through Last Mile s Automation Framework that can support open source and popular COTS automation tools. Accelerate Learning The Last Mile Corporate Connect: Last Mile's experiential programs, designed for middle and senior QA and testing management, is aimed at mentoring and fostering the right attitudes, providing them with the right tools to excel at their roles, irrespective of the complexity of the engagement. The Last Mile Campus Connect: Last Mile's unique e-learning and contact learning courses bridge the gap between industry expectations and campus education, providing students with a better opportunity at placements and corporates with an opportunity to reduce their training costs.

3 Transformation Programs: Evolution of a Testing Professional Career Path: Technical Career Path: Tester to Test Lead Transformation The Tester to Test Lead Transformation program is designed to address the role progression of a Tester to a Test Lead. This course is aligned to the typical roles performed by Testers and Test Leads in the IT industry. It focuses on all aspects of the Test Lead Role covering Techniques, Processes and Standards, Tools & Automation, and Soft Skills that eventually leads to transformation into a Test Lead role. This program is of duration of 40 hours of classroom sessions and 30 hours of offline assignments with a recommended delivery period of 5 weeks that will allow the participants to practice, implement and experience the concepts addressed in the sessions. Understand the role of a test analyst in a project Analyze test requirements and identify the tests to be done at various stages in the test lifecycle Use static testing techniques to uncover defects including missing requirements, incomplete requirements, testability of the requirements etc. Use the right set of test techniques to generate detailed test cases that conform to the standards Understand the importance of test process and lifecycle model in context of projects Prioritize test cases, test data, test coverage based on risks especially for domain test cases Create detailed defect reports and classify defects based on severity/priority Effectively use review checklists to perform reviews on test basis Understand basic test tool concepts and identify what tools can be used for what purposes T2TL Course Outline: 1) Introduction 2) Test process 3) Static Testing 4) Test Planning 5) Test Techniques 6) Risk-Based Testing 7) Test Strategy 8) Test Case Design 9) Test estimation 10) Metrics and Reporting 11) Defect 12) Domain 13) Test Environment 14) Test Automation 15) Quality 16) People Skills

4 Test Lead to Test Manager Transformation The Lead to Manager Transformation program is designed to address the role progression of a Test Lead to a Test Manager. This course is aligned to the typical roles performed by Test Leads and Managers in the IT industry. It focusses on all aspects of the Test Manager Role covering Techniques, Processes and Standards, Tools & Automation, and Soft Skills that eventually leads to transformation into a Managerial role. This program is of duration of 80 hours for classroom trainings and 48 hours for offline assessments with a recommended delivery period of 3 months that will allow the participants to practice, implement and experience the concepts addressed in the sessions. Understand the roles and responsibilities of a Test Manager during the execution of the test program; and the typical challenges faced Effectively define a risk based test strategy & approach for various types of test projects (either Waterfall or Agile) and develop an effective and implementable project plan Create a set of tasks & manage their dependencies Effectively estimate a test engagement Effectively manage change in a test program Understand and plan for effective stakeholder management Develop a good understanding of the TMMi model and the various processes that need to be in place to effectively manage a testing program Understand the roles and responsibilities of key personnel in a test program and be able to drive the team towards a common goal Understand the principles of Resource Planning, Team, People, Team Communications and Leadership Techniques to be applied to different situations Understand the behavioral aspects of a tester (Tester's Mindset) and be able to channelize the team towards a common goal TL2TM Course Outline: 1) Introduction to Test 2) Strategizing Testing 3) Test Estimation 4) Test Planning 5) Metrics 6) Change 7) Managing Dependencies 8) Test Reporting 9) Project Control 10) Customer & Stakeholder 11) Incident & Defect 12) Test Environment 13) Quality 14) People 15) Managing Communications 16) Tools & Automation 17) Driving Continuous Improvement

5 Test Lead to Test Architect Transformation The Lead to Architect Transformation program is designed to address the role progression of a Test Lead to a Test Architect. This course is aligned to the typical roles performed by Test Leads and Managers in the IT industry. It focusses on all aspects of the Test Architect Role covering Techniques, Processes and Standards, Tools & Automation, and Soft Skills that eventually leads to transformation into an Architect role. This program is of duration of 72 hours of classroom sessions and an additional 48 hours for assignments with a recommended delivery period of 3 months that will allow the participants to practise, implement and experience the concepts addressed in the sessions. Understand the roles and responsibilities of a Test Architect To be able to clearly articulate a technical test strategy for a project / program To be able to identify customer requirements and be able to position responses that meet operational imperatives of cost, time-to-market, and quality To understand the various KPIs / OLAs and translate them into SLAs To be able to evaluate the business requirements and articulate the test design to meet functional and non-functional characteristics of the software (involves knowledge of RBT, Test Design Techniques, different non-functional tests) To be able to arrive at an estimate of the effort required for test activities To be able to derive the environments required to undertake the tests To be able to plan, execute and report on the various activities To be able to communicate and effectively manage the diverse stakeholders (management, test leads / test execution teams, development teams, customers) Skills to analyze and resolve issues during test execution Metrics and its thorough understanding Automation frameworks, its understanding, implementation; tools that can help at different stages including managing environments, design, incident management, specific tools for non-functional Understand and Implement Process improvements TMMi / TPI / STEP / etc TL2TA Course Outline: 1) Context of Testing 2) Strategizing Testing 3) Test Techniques 4) Test Estimation 5) Test Planning 6) Metrics 7) Project, Control & Reporting 8) Customer, Stakeholder & Managing Communications 9) Quality 10) Tools & Automation 11) Driving Continuous Improvements Program Delivery This program will be predominantly delivered by instructors. Learning will be experiential with role plays, case studies and assignments to ensure a good appreciation of the concepts. Evaluation will be on an on-going basis through assignments. Contact Us: Last Mile Consultants Technology Solutions Pvt. Ltd., #379, 5th Main, 1st Cross, NGEF Layout, Bangalore. Tel: Mobile:

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