Courses Improve Quality Services

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1 Courses 2015 Improve Quality Services

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3 Table of contents General Improve Quality Services BV 4 Training Strategies 6 Customized courses from Improve Quality Services 7 ISTQB ISTQB Foundation Certificate in Software Testing 8 ISTQB Foundation - extension Agile Tester 9 ISTQB Full Advanced Certificate in Software Testing 10 ISTQB Advanced - module Test Manager 11 ISTQB Advanced - module Test Analyst 12 ISTQB Advanced - module Technical Test Analyst 13 ISTQB Expert Level - Improving the Test Process - Assessing Test Processes 14 ISTQB Expert Level - Improving the Test Process - Implementing Test Process Improvement 15 Test Process Improvement Test Maturity Model Integration (TMMi) 27 Test Process Improvement (TPI Next) 28 Mobile App Testing CMAP Certified Mobile App Professional - Foundation Level 29 IREB CPRE IREB CPRE - Foundation Level 30 IREB CPRE - Advanced Level - Elicitation and Consolidation 31 Terms and conditions 32 TMap Next TMap Next Test Engineer 16 TMap Next Test Manager 17 Agile Certified Agile Tester 18 Certified Agile Essentials 19 Acceptance Test Driven Development 20 Agile Testen - for testers 21 Agile Testen - for developers 22 Agile Testen - for teams 23 Workshop User Story Testing 24 Quality Level Management Introduction Quality Level Management 25 Context-driven Testing Rapid Software Testing 26 Courses

4 Improve Quality Services BV This training brochure provides an overview of the courses of one of the biggest test trainers in the Netherlands: Improve Quality Services BV (Improve). Improve is an organization specialized in innovative services in the field of testing and quality management. Improve was founded in January 1998 and is located in Waalre and Baarn. Improve provides consulting, interim solutions and training. The services are aimed at both administrative and technical automation. Most courses are located in the area of testing and requirements engineering. Mission and values We are inspired by innovations in the field of quality in IT and our desire to help our customers make better (IT) products. We encourage developments in our field of expertise and are constantly working to understand our customers by researching, evaluating and exchanging knowledge. We offer our knowledge and craftsmanship through presentations, publications, training, consultancy and interim services. Course offerings Improve offers a very wide range of courses in the field of testing, quality management and requirements management. We provide courses online, in-house and directly tailored to the issues of your organization. These can take place at any location. Improve is accredited for providing the ISTQB Software Testing Foundation course and was the first in the Benelux that offers all modules of the ISTQB Advanced course (Test Manager, Test Analyst and Technical Test Analyst) and the module Improving the Testing process of the Expert level. We also provide the TMap Next Test Engineer and TMap Next Test Manager course. In the field of Requirements Engineering, Improve is an accredited IREB training institute. Improve is the first company in the Benelux countries accredited to carry out formal TMMi assessments and courses. In conjunction our courses provide a solid support for the career path of a professional tester. Courses can be given in English, Dutch and French. From our mission: to help customers make better IT products. To this end, we are enterprising, specialist, confident, experienced and subservient. 4 Courses 2015

5 Teachers Teaching is not a full-time role. Our teachers combine their teaching assignments with assignments at several customers and in this way keep contact with practice. The courses of Improve are therefore characterized by practicality. Of course, our teachers are certified and accredited. The teachers are often closely involved in new developments concerning ISTQB, TMap, TMMi and IREB. They also speak regularly on (inter) national test and quality conferences and publish in professional journals. The average appreciation for the teachers is more than 8.5. Quality Quality is the key principle in everything we do. It is important that the customer has a clear added value experience in his relationship with Improve. When performing assignments, quality is of primary importance. Essential in the relationship with the customer is openness and honesty. No false expectations and regular contact with customers about the quality of our performance have a high priority. As part of the service and its mission Improve focusses on certification of IT professionals. Currently this is already taking care of through ISTQB and TMap Next test certification and IREB certification in the field of requirements engineering. The success rates for the various courses are well above the market average To Improve Quality Services offering courses is a very important and substantial part of our business. E-coaching After the course we offer the participants 3 months of free e-coaching. We also offer coaching-on-thejob to apply what has been learnt in the participants own situation even better, to increase the effect of your course strongly. References and reactions Amongst the customers of Improve are: ABNAMRO, ASML, Assembléon, ATOS, Atradius, Dutch Tax Authority, BMC, CSC, ICT Automatisering, ING Nederland, InTraffic, Irdeto, KEMA, KNVB, Logica, NXP, Océ Technologies, PGGM, Philips, Rabobank, Schiphol Group, SNS Bank, TomTom, UL and Valori. Reactions and comments from participants after courses provided by Improve: Vivid course, good interaction with the group Bright and pleasant explanation Very well applicable Pleasant and instructive days Especially the cases make theory very clear It is very helpful to hear practical experiences, I got many useful tips Ambiguities in practice are now clarified The best course I have ever followed Courses

6 Training Strategies We provide courses online, in-house and directly tailored to the issues of your organization. These can take place at any location. The learning objectives and the knowledge of the participants are coordinated very closely with each other to achieve an optimal result. Improve offers several training strategies: CLASSROOM OPEN-ENROLLMENT COURSE The majority of training courses take place monthly or bi-monthly. In a classroom course of Improve the current theory is supported by many practical exercises under the guidance of expert teachers. See for current course dates. CLASSROOM IN-HOUSE COURSE A tailor-made course is developed to match the learning objectives in detail with the situation of the customer at hand. The daily practice of your organization gets full attention. In Dutch or in English. Contact information (Head)office Improve Quality Services BV Laan van Diepenvoorde LA Waalre The Netherlands Phone +31 (0) Fax +31 (0) info@improveqs.nl Internet Office Baarn Improve Quality Services BV Amsterdamsestraatweg 55A 3744 MA Baarn The Netherlands Phone +31 (0) Fax +31 (0) info@improveqs.nl Internet INDIVIDUAL COACHING The actual implementation of what is learned during a course starts after a training program. Often it appears difficult to apply the theory in the complex everyday practice. Improve frequently provides coaching for the participants so that the effectiveness of the course is further increased. E-LEARNING In cooperation with a professional agency, Improve provides some highly professional e-learning courses. Learning in a professional environment whenever and wherever you want. Trademarks TMap Next and TPI Next are registered trademarks of Sogeti, TMMi is a registered trademark of the TMMi Foundation (Ireland). 6 Courses 2015

7 Customized courses from Improve Quality Services Your employees follow courses and you notice that they cannot always apply in practice what they have learned in the classroom. Your employees, and you, don t get the most out of their courses. Do you want to be sure that in courses the application of theory in your own practice is the central goal? Getting you the best result and the maximum out of your investment? Ask for a customized course. How to get your customized course in place? Together with you we define the goals and the people the training should be aimed at and what it is you want to change. Because that is what it is all about with the customized courses of Improve; getting your people to do their jobs better. Together with one of our trainers you translate the questions and wishes for change of your organisation into course goals. Of course the trainer will help you with his expertise in the field of testing and course development. If you want the course participants to get a certificate at the end of the course, the trainer will make sure that the customized course meets the exam requirements of ISTQB / IREB / TMMi. Hereafter the trainer will develop your integral and innovative program of your course. Integral, because we will assist you before and after the course, so we can embed theory in the daily work of the participants. Before the course we ask the participants to deliver real-life experiences and questions. Afterwards we give the participants feedback about the application of theory in daily practice within your organisation. Innovative because we always strive for new ways of transferring knowledge and experience. In our programs we use the latest knowledge, constantly interact with the participants to match their needs and use new media where possible. What are the costs? First of all time. Together we spend some time overthinking the course goals and the program. Secondly money. You decide upon the development and length of the program and the aftercare. What is in it for you? Practical solutions for the issues in your organisation! During the course the participants will start to work on these issues, helped by our trainers. Afterwards they will be able to do their jobs more effectively and efficiently. Making a customized training the maximum profitable way of learning. Want to know more? Don t hesitate to contact us. We will listen to your questions and needs. With our experience in training, testing, quality management and requirements management, we are sure we can develop the best course for your people, together with you. We like to involve you as a customer as actively as possible in the development of the program. After your approval of the designed framework for the course we will develop the required material. After that, the execution of your customized training is in the hands of our trainers. Passionate about quality and training people, they will link the latest theories to the issues of your organisation. Courses

8 ISTQB Foundation Certificate in Software Testing This three-day accredited course is a preparation for the exam Foundation Certificate in Software Testing and meets the requirements as provided by ISTQB. The course covers principles and standards in testing, test management, test phases, reviews and inspections, a large number of test techniques for both white-box and black box testing and test tools. The overall objective of this course is to improve knowledge and gain practical skills in the areas of structured software testing. Specific objectives: improve the testing activities within the project and the organization getting acquainted with practice and gaining practical skills preparing for the ISTQB exam at the end of the third day obtaining an internationally recognized professional certification in the field of testing test objectives and theory a structured test process learn the standard testing terminology take note of various sources of information understanding of the costs and benefits of early testing knowledge and practical skills in static and dynamic test techniques, test management and test tools Test Principles Definitions of quality, testing, software quality and software testing. Standard test terminology (ISTQB) Risk management and test strategy Pitfalls, assumptions, budgets, uncertainty, time constraints and risks Test Management Types of test organizations Test planning and management Using project management techniques Configuration management and change management Problem management Testware, test products and reuse Test phases Test phase models (who, what, when) Entry and exit criteria Master test plan The benefits of early error detection Static and dynamic testing Static techniques (reviews, inspections and walkthroughs, code metrics) White box techniques (different types of coverages) Black box techniques (including equivalence partitioning, boundary value analysis, decision tables and state transition testing) Exploratory Testing and Error Guessing Test tools Types of tools (CAST) Usability, advantages and disadvantages, costs and revenues Tools and reuse (regression testing) Data driven testing Implementation and maintenance The multiple choice exam will take place at the end of the third day and takes 75 minutes. Prerequisites: none Duration: 3 8 Courses 2015

9 ISTQB Foundation - extension Agile Tester This two-day accredited course is a preparation for the Extension Foundation - Agile Tester exam and meets the requirements as set by ISTQB. The course covers the principles of agile software development and testing, differences from traditional testing, test methods, test techniques and tools used in an agile context. The exam takes place at the end of the second day. The Foundation certificate is a prerequisite to participate in the ISTQB Foundation Extension - Agile Tester exam. The overall objective of this course is to increase knowledge in the field of software testing in an agile context. Specific objectives: Know the basic principles of agile software development Write user stories Understand how retrospectives are used to improve the process Explain the differences between traditional and agile testing Understand the role and skills of a tester in an agile team. Know different agile testing methods Determine Quality Risks Estimate Test Effort Select test techniques and apply them in an agile context Obtain an internationally recognized certificate in the field of agile testing Basics of Agile Software Development Agile manifesto User stories Retrospectives Continuous integration Release and iteration planning Differences traditional and agile Test and development activities Independent testing in agile Testing in agile projects Work products Iteration testing Test automation Characteristics of the Agile Tester Role Skills Agile test methods Test Driven Development Acceptance Test Driven Development Behavior Driven Development Test pyramid Testing Quadrants Quality Risks and Effort Quality Risk determination Test Effort determination Testing techniques in agile projects Acceptance Criteria ATDD test cases Test cases for functional and non-functional aspects Exploratory testing Tools in agile projects Learn about available tooling. The multiple choice exam will take place at the end of the second day and takes 75 minutes. Prerequisites: participants need to have the ISTQB Foundation certificate. Duration: 2 Courses

10 ISTQB Full Advanced Certificate in Software Testing In November 2002 the International Software Testing Qualification Board (ISTQB) was founded, aiming for internationalization and harmonisation of the testing certification program. Now there is a globally harmonized and fully accredited ISTQB certification, The ISTQB test certification program is divided into three levels: Foundation Level, Advanced Level and Expert Level. The Advanced level consists of three modules: Test Manager, Test Analyst and Technical Test Analyst. Someone who has successfully completed the three modules is Full Advanced and is allowed to use the title Certified Tester Advanced Level (CTAL). The module Test Manager (six days) and Test Analyst (five days) are spread over several weeks (including exam training and exam). The module Technical Test Analyst will take 3 days (including exam training and exam). In addition, one must take into account some homework. The emphasis is on applying structured testing in the practice. About 50% of the training consists of practical exercises partly based on a comprehensive case. This training is a preparation for the ISTQB Advanced exams and meet the requirements stated by the ISTQB. The Foundation Certificate is a prerequisite for participating in the Advanced Certificate exam. ISTQB Full Advanced Certificate in Software Testing The scenario based exam consists of multiple choice questions. The exam is on the last day of the training for each module. With a score of 65% or higher the participant receives the ISTQB Advanced module certificate. By obtaining all three modules the ISTQB full advanced certificate is obtained and the title Certified Tester Advanced Level (CTAL). After completing this training participants will be able to: Perform a risk analysis and create a test strategy Create test plans conform IEEE 829 Managing a test project Lead reviews and determine a review strategy Select and implement test tools Participate in test process improvement activities based on TMMi and TPI Apply black box and white box test techniques in practice Apply exploratory testing and other informal test techniques Participate in review regarding testability Execute usability tests Give advice on non-functional test techniques Start with test automation based on keyword driven testing The exams, consisting of scenario based multiplechoice questions, will take place on the last day of every module. Prerequisites: participants need to have the ISTQB Foundation certificate and at least 18 months of testing experience. Duration: 14 ½ days(including exam training and exams) 10 Courses 2015

11 ISTQB Advanced - module Test Manager The ISTQB Advanced Test Manager training emphasises on applying structured testing in practice. About 50% of the training consists of practical exercises partly based on a comprehensive case. This training is a preparation for the exam ISTQB Advanced Test Manager Certificate and meets the requirements stated by the ISTQB. This training deals extensively with test management, reviews, management tools and test process improvement. Manage a testing project by implementing the mission, goals and testing processes established for the testing organization Organize and lead risk identification and risk analysis sessions for test estimation, planning, monitoring and control Create and implement test plans consistent with the organizational policies and test strategies Continuously monitor and control the test activities to achieve project objectives Assess and report relevant and timely test status to project stakeholders Identify skills an resource gaps in their test team and participate in sourcing adequate resources Identify and plan necessary skills development within their test team Propose a business case for test activities which outlines the costs and benefits expected Ensure proper communication within the test team and with other project stakeholders Participate in and lead test process improvement initiatives Testmanagement Test phases (planning, specification, execution and closure) Exit, entry and acceptance criteria Test documentation, test policy, techniques for strategy determination Master test plan, detail test plan Test estimations (e.g. TPA), test metrics, tracking and reports Test management tools Risk management, identifying risks, risk analysis (PRISMA, FMEA), controlling the risks and checklists Reviews and inspection Review principles, informal review, walk through, technical review and inspection (IEEE 1028) Determine review strategy People skills Assemble a test team Test team dynamics Motivation Communication with stakeholders Test techniques Incident management Choosing the proper test techniques and determine a test approach Test process improvement The test models TPI and TMMi The relation to software process improvement (CMM(-I)) Overview of the most important tools, the tool selection and implementation Execute assessment and create test improvement plan The scenario based exam consists of multiple choice questions and takes 180 minutes. The exam is on the sixth day of the training. With a score of 65% or higher the participant receives the ISTQB Advanced Test Manager certificate. Prerequisites: participants need to have the ISTQB Foundation certificate and at least 18 months of testing experience. Duration: 6 days (including exam training and exam) Courses

12 ISTQB Advanced - module Test Analyst The ISTQB Advanced Test Analyst training emphasises on applying structured testing in practice. About 50% of the training consists of practical exercises partly based on a comprehensive case. This training is a preparation for the exam ISTQB Advanced Test Analyst Certificate and meets the requirements stated by the ISTQB. This training deals extensively with test analysis, usability testing and reviews. Perform the appropriate testing activities based on the software development lifecycle being used Determine the proper prioritization of the testing activities based on the information provided by the risk analysis Select and apply appropriate testing techniques to ensure that tests provide an adequate level of confidence, based on defined coverage criteria Provide the appropriate level of documentation relevant to the testing activities Determine the appropriate types of functional testing to be performed Assume responsibility for the usability testing for a given project Effectively participate in formal and informal reviews with stakeholders, applying knowledge of typical mistakes made in work products Design and implement a defect classification scheme Apply tools to support an efficient testing process Testmanagement Test phases (planning, specification, execution and closure) Exit, entry and acceptance criteria Test documentation (IEEE 829) Test reporting Risk management and translating this into a test approach and test techniques Reviews en inspecties Review principles, informal reviews, walk through, technical review and inspections (IEEE 1028) The use of checklists and rules Testability reviews of requirements Incident management Report incidents Root cause analysis Overview test tools Tools for specification Tools for execution Test techniques Equivalence Partitioning Boundary Value Analysis Decision Table Testing Pairwise Testing Classification Tree Method Use Cases State Transition Testing Exploratory Testing, Error Guessing Defect based test techniques (software attacks, defect taxonomies) Selecting the proper test techniques and determine a test approach Non-functional testing Overview ISO 9126 quality attributes Techniques for usability testing Questionnaires (SUMI) Heuristic evaluation/usability Laboratories The scenario based exam consists of multiple choice questions and takes 180 minutes. The exam is on the last day of the training. With a score of 65% or higher the participant receives the ISTQB Advanced Test Manager certificate. Prerequisites: participants need to have the ISTQB Foundation certificate and at least 18 months of testing experience. Duration: 5 days (including exam training and exam) People skills Communication skills 12 Courses 2015

13 ISTQB Advanced - module Technical Test Analyst The ISTQB Advanced Technical Test Analyst training is a three day training which is spread over two weeks (including exam training). In addition, one must take into account some homework. The emphasis is on applying structured testing in practice. About 50% of the training consists of practical exercises partly based on a comprehensive case. This training is a preparation for the exam ISTQB Advanced Technical Test Analyst Certificate and meets the requirements stated by the ISTQB. This training deals extensively with component testing, white box testing, static analysis, non-functional testing and test automation. Recognize and classify the typical risks associated with the performance, security, reliability, portability and maintainability of software systems Create test plans which detail the planning, design and execution of tests for mitigating performance, security, reliability, portability and maintainability risks Select and apply appropriate structural design techniques to ensure that tests provide an adequate level of confidence, based on code coverage an design coverage Effectively participate in technical reviews with developers and software architects Recognize risks in code and software architecture and create test plan elements to mitigate those risk through dynamic analysis Propose improvement to the security, maintainability and testability off code by applying static analysis Outline the costs and benefits to be expected from introducing particular types of test automation Select appropriate tools to automate technical testing tasks Understand the technical issues and concepts in applying test automation Test levels Component testing Integration testing Test techniques Statement testing Decision testing Condition testing Multiple condition testing Path testing API testing Static analysis Dynamic analysis Selecting the proper test techniques and determine a test approach Reviews and inspections Code reviews Architectural reviews Non-functional testing Reliability testing Performance testing Security testing Maintainability testing Test tools Performance test tools Coverage tools Test execution automation Key-word driven testing The multiple-choice exam takes place on a separate day and takes 180 minutes. Prerequisites: participants need to have the ISTQB Foundation certificate and at least 18 months of testing experience. Duration: 3 days (excluding exam) Courses

14 ISTQB Expert Level - Improving the Test Process - Assessing Test Processes At the Expert level, one can improve his or her skills in various directions. One of these directions is Improving the Testing Process. This level consists of two modules: Assessing Test Processes and Implementing Test Process Improvement. Someone who has successfully completed both modules may consider him or herself an expert and can officially use the title Certified Tester Expert Level (CTEL) The training ISTQB Expert Improving the Testing Process - Module Assessing Test Processes Test Manager course lasts four days, spread over a number of weeks. At the fifth day the exam will be held. At Foundation and Advanced level it is about knowledge, comprehension, application and analysis. This is supplemented by Expert level and deepened with evaluation and creation. In addition to following the four-day intensive course, participants are expected to carry out so-called workplace assignments based on their own case. In other words, we proceed directly from theory towards practice. This course is a preparation for the (sub) exam ISTQB Expert Improving the Testing Process - Module Assessing Test Processes and meets the requirements as set by ISTQB. The Advanced Test Manager Certificate is a prerequisite to participate in this exam. Afterwards, participants will be able to: Lead a program to improve the test process, to identify critical success factors and manage them; Take the right business driven decisions about the approach to improving the test process; To assess the current status of the testing process, to suggest incremental improvements and link them to the intended business objectives; Analyse specific problems in the testing process and to propose effective solutions. The Context of Improvement Why improve testing? What can be improved? Views of Quality Generic improvement process Improvement approaches Model-based improvement Model-based approaches Software process improvement models (a.o. CMMI, ISO/IEC ) Test process improvement models (a.o. TPI, TMMI) Content-based models (a.o. STEP, CTP) Analytical-based improvement Causal Analysis GQM approach Analysis using Measures, Metrics and Indicators Selecting test process improvement approaches Process for improvement Initiating the improvement process Diagnosing the current situation The exam consists of two parts: one with multiple choice questions and an essay style section. Candidates must score 65% or higher to pass this exam. Prerequisites: The Advanced Test Manager Certificate is a prerequisite to participate in this exam. Duration: 4 days (excluding 1 day exam) 14 Courses 2015

15 ISTQB Expert Level - Improving the Test Process - Implementing Test Process Improvement At the Expert level, one can improve his or her skills in various directions. One of these directions is Improving the Testing Process. This level consists of two modules: Assessing Test Processes and Implementing Test Process Improvement. Someone who has successfully completed both modules may consider him or herself an expert and can officially use the title Certified Tester Expert Level (CTEL) The ISTQB Expert Level Improving the Testing Process - module Implementing Test Process Improvement course lasts three days, spread over a number of weeks. At the fourth day the exam will be held. At Foundation and Advanced level it is about knowledge, comprehension, application and analysis. This is supplemented by Expert level and deepened with evaluation and creation. In addition to following the three-day intensive course, participants are expected to carry out so-called workplace assignments based on their own case. In other words, we proceed directly from theory towards work in practice. This course is a preparation for the (sub) exam ISTQB Expert Level Improving the Testing Process module Implementing Test Process Improvement and meets the requirements as set by ISTQB. The module Implementing Test Process Improvement is a logical continuation of module Assessing Test Processes, and it is preferred that the candidate has attended this module. The ISTQB Advanced Level - Test Manager Certificate is a prerequisite to participate in this exam. Afterwards, participants will be able to: Lead a program to improve the test process, to identify critical success factors and manage them; Take the right business driven decisions about implementing the approach to improve the test process; Stepwise implementation of test process improvements, linked to the intended business objectives; Analyse specific problems in deployment of the test improvement process, also taking the (inter) people skills into account. Test Improvement Plan Setting Priorities Developing an improvement approach Planning the improvements Acting to implement improvement Selecting a pilot Manage and control the implementation Learning from the Improvement Program Managing Change Fundamental Change Management Process Human factors in the Change Management Process Organization, Roles and Skills Test process group an individual roles Remote Test improvement Skills of the improver: Interviewing, listening, and note taking Analytical skills Presentation & reporting skills Skills of persuation Management skills Critical Succes Factors Key success factors Setting a culture for Improvement Adapting to Different Life Cycle Models The exam consists of two parts: one with multiple choice questions and an essay style section. Candidates must score 65% or higher to pass this exam. Prerequisites: The Advanced Test Manager Certificate is a prerequisite to participate in this exam. Duration: 3 (excluding 1 day exam) Courses

16 TMap Next Test Engineer TMap stands for Test Management Approach and is an approach for structured testing of software products. This approach has four pillars that are explained during the course: Business driven Test management (BDTM) method Structured test process A toolbox Adaptive test method. In the course TMap Next Test Engineer the primary activities of a testing process are explained: planning, preparation, specification, execution and completion. There will be attention for several techniques that can be applied in these activities such as test strategy, inspections, test design techniques and reporting. This training can be seen as a basic training in the field of testing. After this course the participants Know the advantages of structured testing Know the four pillars and the phases of the TMap test method Know the most important test terminology Know and can apply test design techniques Know the different test levels Day 1 Structured testing Testing principles Four cornerstones / essences of the model Test planning and test strategy Business Driven Test Management (BDTM) Inspections and reviews Overview test design techniques Day 2 Equivalence classes, boundary value analysis and data combination test Infrastructure and test tools Coverage (white box testing) Elementary comparison test Decision table test Process cycle test and use case test Day 3 Error guessing Exploratory testing Test execution (defect management) Maintenance and test closure Repetition, questions and exam exercises TMap Next Test Engineer exam The course concludes with an exam, after which the EXIN TMap Next Test Engineer multiple-choice exam can be followed on the spot. Prerequisites: none Duration: 3 days (including exam training and exam) 16 Courses 2015

17 TMap Next Test Manager The course TMap Next Test Manager focuses on aspects that have to do with test coordination and test management. This includes performing a product risk analysis, defining a test approach and draw up a budget. With the aim to establish a coherent master test plan. The business driven test management (BDTM) approach is used as a guide. In addition to the theory, much attention is paid to the practical completion. The course has four focus areas: preparation of the master test plan and manage the overall test process managing system and acceptance testing development testing supporting processes (test policy, test organization, defect management, test functions and career paths, test tools) The overall objective of this course is to enable participants to plan, manage and evaluate the testing process, through the provision of theoretical knowledge and practical skills. Specific objectives are: knowledge and skills regarding Business Driven Test Management (BDTM) knowledge and skills to perform a product risk analysis knowledge and skills for the preparation of a test plan and test approach knowledge and skills for the preparation and explanation of a budget prepare for the official exam at the end of the third day obtaining a TMap Next certificate in test management Day 1 Test planning on the basis of Business Driven Test Management (BDTM) Execution of product risk analysis (a.o. risk workshops and PRISMA) Defining a test approach Day 2 Preparing a TPA and Wide Band Delphi Preparing a detailed planning Testing in software development Supporting processes such as test policy, test organisation and test environments Day 3 Supporting processes, such as defect management and career paths Management of the test project TMap Next Test Manager exam The TMap Next Test Manager multiple-choice exam takes place at the end of day three and takes 90 minutes. Prerequisites: To participate in this course and the exam successfully, it is strongly recommended to have the level of knowledge of TMap Next Test Engineer, TMap Next Foundation or TMap Professional Advanced (or in possession of the relevant certificate). Duration: 3 days (including exam training and exam) Courses

18 Certified Agile Tester More and more organizations are switching from the traditional waterfall-model to agile development methods (XP, RUP, DSDM, Scrum, etc.), often successfully. Testers are expected to test their knowledge and skills to apply in an agile environment. In addition, they get to deal with typical agile practices such as iterative development, time boxing, standup meetings, continuous integration, test driven development and early validation. In the five day course Certified Agile Tester (CAT) all aspects of testing in the agile context are dealt with. In theory and practice. The course prepares the participants for the exam Certified Agile Tester that is taken on the last day. If the result is satisfactory the participant will receive the internationally recognized certificate Certified Agile Tester. After this course: the participants have in-depth knowledge of the principles of the agile approach to software development; they know the difference between the roles of testers in agile and non-agile projects; they can make a positive contribution as agile team-member focused on testing; they have knowledge of the problems and challenges of the activities within an agile team, not directly related to testing; participants understand the soft skills required to successfully operate within an agile team. Every day Daily SCRUM Soft Skills Assessment Day 1 History and terminology Agile manifesto Principles and methods Day 2 Planning Requirements Budgeting Strategy Day 3 Context of the developer Testing and retrospectives Day 4 Test Driven Development Test automation Non-functional testing Day 5 Exam day Practical part Written theory part The course lasts five days. The emphasis is on building knowledge and skills to a practical application. Practicing the Scrum team approach is an important part of the course. The course is therefore designed as a sprint. On the last day of the training, the examination is conducted by isqi. The exam consists of some open questions in order to test the theoretical knowledge and a practical component to test the skills of the candidate. Prerequisites: An ISTQB Certificate in Software Testing at Foundation Level or a certificate TMap NEXT Test Engineer is recommended. Duration: 5 days(including exam training and exam) 18 Courses 2015

19 Certified Agile Essentials Is your organization switching to agile development or do you have another reason that you want to know more about the practice of agile? For example, because you have the impression that the agile principles are not applied properly? Do you recognize that only a part of the team is involved in the planning sessions? Certified Agile Essentials is designed by popular demand with the aim to help in the field of agile software development within each level of the organization Certified Agile Essentials is a thorough introduction to agile collaboration. Certified Agile Essentials doesn t focus on just one role, the training covers the entire area in and around an agile team. In the training, we work from the Agile manifesto, with an emphasis on Scrum. After successfully completing Certified Agile Essentials you are able: to interpret the principles of the Agile Manifesto in your daily work as a team member; to work together with the other roles in the agile team; to contribute to quality requirements from the perspective of your role; to support an agile approach which ensures a high quality realization; to successfully support Sprint review sessions (also called demos) as a point of contact between customer and team; to contribute to continuous improvement through retrospectives. Principles Agile Manifesto and principles Release planning, Sprint Zero Sprint planning Requirements, reviews, progress Team quality; how does the team focus on high quality releases Sprint reviews and retrospectives Practicals The first day focusses on the principles and how to apply them (45% exercises) The second day is mainly (60%) about applying the lessons learned. : The two consecutive days are completed with a multiple choice exam. When the results are sufficient, you will receive an internationally recognized certificate. Prerequisites: Certified Agile Essentials is designed for anyone who wants to know more about the agile values and principles and would like to work with them well. The training is given to team members and individuals who are involved in an agile team. Prior knowledge of agile is not a requirement. Duration: 2 days (including exam) Courses

20 Acceptance Test Driven Development Currently there is a growing attention for ways of delivering software faster, more efficiently and avoiding waste. Acceptance Test Driven Development (ATDD) is an agile method used by development team and customer in close cooperation to produce quickly and efficiently. There is currently a lot of attention to these topics. This approach positions testing away from the critical path. The testing expertise is expanded in a productive way, whereas it used to be just a detective task. The ATDD training basically presents the Specification by Example approach enriched with TDD and BDD. The foundation was laid by: Gojko Adzic: Specification by Example Kent Beck: Test-Driven Development Dan North: Behaviour Test Driven Development. You will learn to apply the method by exercising and discussing the practices and patterns; thereby learning the theory. The training consists of two highly interactive days. Principles ATDD Specification by Example Collaboration techniques Practical There are many interactive exercises (above 80%). None Prerequisites: Understand the Agile mind-set. There is a focus on delivering value through collaboration. Understand what analysis and testing tasks imply. Duration: 2 days After participating in this training the student is able to: Apply techniques that help realise high quality user stories. Create examples, test cases and specifications as one, effectively usable as a starting point for development. For customer, analyst, developer and tester as well. Apply techniques that empowers a collectively shared understanding of the work to be realised. Make a start with the implementation of the ATDD / Specification by Example method in an agile team. Share ATDD / Specification by Example with others. Explain the properties of ATDD / Specification by Example and its application. The training is mainly meant for analysts and testers working in agile teams. For developers and product owners this training is especially valuable as well. ATDD/Specification by Example is a collaborative effort. All roles in a team work closely together to produce valuable software. Hence it is an advantage if the complete agile team participates in the training (development team, product owner and scrum master). 20 Courses 2015