Glendale Community College Chuck Pierce. Street Address: 6000 West Olive Avenue City: Glendale State / Province: Arizona Postal / Zip Code: 85302

Transcription

1 Arizona Veteran Supportive Campus Certification & Military/Veteran Resource Network Application Institution Name: Your Name Address Glendale Community College Chuck Pierce Phone Number (623) Fax (623) Website Street Address: 6000 West Olive Avenue City: Glendale State / Province: Arizona Postal / Zip Code: chuck.pierce@gccaz.edu ( Vision and Mission Institution Mission and/or Charter: GCC Vision Glendale Community College fosters student success by providing innovative, quality learning experiences for all members of the community. GCC Mission Glendale Community College prepares students for further higher education, employment and advancement, and successful participation in a global society. ( History 50 Years of Momentum Brief background of institution (year established, etc.): In 1965, a burgeoning city welcomed the first community college in the West Valley, and the second in the newly formed Maricopa Community College District. Housed in temporary facilities at the Camelback and Maryland extensions of Phoenix College, 1,974 students enrolled in liberal arts classes at the new Glendale Community College. By September the following year, the college moved to a permanent, 147-acre campus, accentuated with 226 majestic palm trees that lined the central mall. The palm trees, along with the Spanish-influenced architecture of the original campus buildings, are two GCC icons represented in the official logo. The Northwest Valley population exploded during the 1980 s and 1990 s and with it, the need for affordable higher education. In 2000, the GCC North campus opened at 57th Avenue and Happy Valley Road. A 2004 bond election provided capital funds for expansion and renovation to main campus facilities. The most recent additions, the Public Safety Science and Life Sciences buildings incorporate innovative, hands-on teaching facilities, collaborative environments, and LEED-certified design. Additional class locations were added at NAU s North Valley campus, Valley Vista High School, and the Communiversity in Surprise. Keeping pace with rapid population growth in the West Valley, GCC expanded community business development efforts. The main

2 campus is home to the Chrysler Employee Training Center, the Arizona Procurement Technical Assistance Center, and The Institute for Business, Industry and Technology, partnerships that contribute to the economic vitality of Glendale and Maricopa County. With this driving momentum, Glendale Community College stands at the threshold of its next 50 years. With a focus on sustainability, strategic growth, advancing technology, GCC will continue its commitment to student success, build on a reputation of quality education, and strive to inspire excellence in all who attend. ( Support Services Bookstore Career and Employment Services Counseling Services Disability Services Multicultural Students Public Safety Technology Help Technology Purchasing Programs Veteran Services Academics Please list the programs, resources, services, etc. you provide: With 125 degree and certificate programs that prepare students to enter the workforce, find a new career, or transfer to a university, GCC is ready to help you change your life. Explore occupational certificates in fire science safety, nursing, automotive repair and technology, law enforcement and CISCO networking, to name just a few. Choose from daytime, evening and online classes that fit busy schedules. Take advantage of student resources, like the Center for Learning, academic advising, one-on-one tutoring and counseling services. Degrees & Certifications Use the tabs to sort the Degrees & Certifications listed below by program or alphabetically. The abbreviations indicate each type of degree or certification. AA -The Associate in Arts degree (AA) is designed for students who want to complete a degree in two years, or who are planning to transfer to a four-year college or university. AAS - The Associate in Applied Science degree (AAS) is designed for students who want to gain technical expertise by completing an occupational program. AC - The Academic Certificate (AC) program of study is recommended for students who are looking for additional expertise in an academic area. CCL - The Certificate of Completion (CCL) is awarded to students

3 who complete a specific career program. Programs Accounting Accounting (CCL) Accounting Paraprofessional (AAS) Administration of Justice Administration of Justice (AAS) Audio Production Technology Audio Production Technologies (AAS) Audio Production Technologies Certificate (CCL) Automotive Technology Automotive Chassis (CCL) Automotive Engine Performance Diagnosis & Air Conditioning (CCL) Automotive Engines & Drive Trains (CCL) Automotive Technology (AAS) Behavioral Health Sciences Advanced Behavioral Health Sciences (AAS) Advanced Behavioral Health Sciences Certificate (CCL) Behavioral Health, Basic (CCL) Biotechnology and Molecular Biosciences Biotechnology and Molecular Biosciences (AAS) Business - General General Business (AAS) General Business Certificate (CCL) Management (AAS) Marketing (AAS) Middle Management (AAS) Small Business Entrepreneurship (CCL) Small Business Start-Up (CCL) Supervision (CCL) Business - Retail Management Retail Management (AAS) Retail Management Certificate (CCL) Business Office Assistant Business Office Assistant (CCL) Communications Communication Competence in the Workplace (AC) Communication Skills for Non-Native English Speakers (AC) Language Studies (AC) Oral Communication Fluency for Non-Native English Speakers (AC) Computer Aided Drafting Technology CAD Application (CCL) CAD Technology (AAS) CAD, Basic (CCL) Computer Applications Business Office Computer Applications (AAS) Business Office Computer Applications Certificate (CCL) Computer Information Systems Adobe Creative Suite in Business: Master Suite Applications Specialist (CCL) Adobe Creative Suite in Business: Print and Web Applications Specialist (CCL)

4 Adobe Creative Suite in Business: Production Application Specialist (CCL) Adobe Foundations (CCL) Computer Information Systems (AAS) Computer Information Systems Certificate (CCL) Programming & System Analysis (AAS) Programming & System Analysis Certificate (CCL) Computers: Cisco Networking Computer & Networking Technology (AAS) Network Maintenance (CCL) Networking Administration: Cisco (CCL) Networking Technology Cisco (AAS) Networking Technology: Cisco (CCL) Computers: Information Security Information Security (AAS) Information Security Technology (CCL) Computers: Linux Networking Linux Associate (CCL) Linux Networking Administration (AAS) Linux Networking Administration Certificate (CCL) Linux Professional (CCL) Computers: Microsoft Certification Preparation Microsoft Certified Information Technology Professional (MCITP) (CCL) Microsoft Desktop Support Technology (CCL) Microsoft Networking Technology (AAS) Microsoft Server Administration (CCL) Microsoft Technical Specialist (CCL) Computers: Web Design Web Design (CCL) Web Developer (CCL) Developmental Disabilities Specialist Developmental Disabilities Specialist (CCL) Digital Cinema Arts Digital Cinema Arts (AAS) Digital Media Arts Digital Media Arts (AAS) Early Childhood Education Child Development Associate (CDA) Preparation (CCL) Early Childhood Administration and Management (AAS) Early Childhood Education (AAS) Early Childhood Education Certificate (CCL) Emergency Medical Technology Emergency Medical Technology (CCL) Emergency Response and Operations (EMT) (AAS) Paramedicine (CCL) Engineering Engineering Technology (AAS) English Creative Writing (AC) Language & Literary Culture in the USA (AC) Family Life Education Adolescent Development (CCL) Adult Development and Aging (CCL) Child and Family Organizations Management and Administration (CCL)

5 Family Life Education (AAS) Parent Education (CCL) Fire Science Driver Operator (CCL) Emergency Response and Operations (EMT) (AAS) Fire Academy (CCL) Fire Investigation (CCL) Fire Officer Leadership (CCL) Fire Science (CCL) Firefighter Operations (CCL) Fitness and Wellness Exercise Science and Personal Training (AAS) Nutrition for Fitness & Wellness (CCL) Personal Trainer (CCL) Personal Training Specialist (CCL) Inactive Programs Fire Science Technology (CCL) (Inactive) Information Security Administration (CCL) (Inactive) Information Security Forensics (CCL) (Inactive) Information Security Wireless Networks (CCL) (Inactive) Mobile Apps Programming (AAS) (Inactive) Web Publishing Design: Design and Authoring (CCL) (Inactive) Web Publishing Design: Foundation (CCL) (Inactive) Interior Design Interior Merchandising (CCL) Law Enforcement Operations Law Enforcement Investigator (CCL) Law Enforcement Training Academy (CCL) Police Supervision (CCL) Music Business Electronic Music (AC) Music Business (AAS) Music Business Certificate (CCL) Nursing Nurse Assisting (CCL) Nursing (AAS) Practical Nursing (CCL) Nutrition Exercise Science and Personal Training (AAS) Nutrition for Fitness & Wellness (CCL) Photography Photography (CCL) Public Relations / Journalism Journalism (CCL) Public Relations (AAS) Sustainability Sustainability (AC) Sustainability and Ecological Literacy (AC) University Transfer Art, Associate in Fine Arts (AAFA) Arts, Associate in Arts (AA) Associate in Arts, Elementary Education (AAEE) Associate in General Studies (AGS) AZ General Education Curriculum Certificate (AGEC) Business, General Requirements (ABus-GR) Business, Special Requirements (ABus-SR)

6 Dance, Associate in Fine Arts (AAFA) Science, Associate in Science (AS) Theatre, Associate in Fine Arts (AAFA) ( Current Veteran Specific Programs at Glendale Community College: 02/06/2014 Community and School-wide planning in annual Veterans Day Celebrations Provides one-on-one counseling for new veteran students on using their benefits One stop Veteran Services Center, operational since November 10, 2010, providing study and networking space for student veterans, VA and community resources for veterans. Center staffing includes coordinator, records technician, academic advisor, veterans advocate for veteran successes, enrollment staff, retention program and student success advisor, and certifying officials. Hosts an annual Veterans Resource Expo: legal assistance court, government and college resources for veterans Participates in faculty sensitivity and awareness training Campus Steering Committee chaired by VP Student Affairs; promoting culture, communication and problem resolution for veterans Sponsors GCC Veterans Consortium Organization, an official chapter of Student Veterans of America Applied February 2014 to be recognized as Veteran Supportive Campus by Arizona Department of Veterans Service Named "Military Friendly" by GI Jobs magazine Named Military Friendly by Victory Media Hosts veteran section of Maricopa/Glendale Community College New Student Orientation Created veteran peer support program Created veterans support group headed by certified counselor Dr. Thomas Created Math Tutorial program for free individual and group tutorial for veterans Created bi-monthly computer skills lab to assist technology challenged veterans Sends out monthly e-newsletter to keep students aware of benefits action items and resources available to them CPD 150 (Strategies for College Success) Veteran Specific Sections 7 student computer work stations, free printing and fax Veteran Work Study Program Veteran Job Board- posting Veteran friendly employers and Maricopa Workforce Connection Veteran Job Fairs Community Support Programs Resource Fairs (City of Glendale Stand-up) Faculty/Staff Sensitivity Training Priority Registration for Veterans Student Surveys on programs and services Intervention programs; monitor academic progress and provide counseling services when appropriate. Assist all veteran students in navigating higher education.

7 Includes: o completing institutional paperwork o applying for benefits o assisting and advising on financial aid issues o career exploration and programs of study focus o choosing courses, o looking for scholarships, o locating campus resources, o transferring to four year universities Provide quiet study space, computer resources (including free printing, copying, faxing, scanning, and Wi-Fi), Provide SKYPE services for families, camaraderie, free meals to needy students, and free coffee. We bring community partners to our veterans by providing office space for our community partners to meet with our veteran students (Veterans Court, Disabled American Veteran Service Officer, VA Patient Advocate, Northern Arizona University Military Coordinator, and Career Counseling). We serve the entire veteran population in the Greater Phoenix Valley; we can assist Maricopa Veteran employees, Maricopa veteran students, as well as active duty and reserve units. Provide community referrals for housing/living needs, as well as school related needs. Glendale Community College is a SOC school We coordinate and report Tuition Assistance and grades for GoArmy.ed, MyCAA, and Air Force portals In house certified DAV Veteran Service Officer Veterans Support website Veteran Service table in the GCC student commons area Coordinate with campus Multicultural Center Veterans History Programs series: Vietnam, Buffalo Soldiers Graduation Recognition Program and Commemorative Veterans Stole for each veteran Are there eligibility guidelines for your programs, resources and/or services? If so, please describe: Each program has eligibility guidelines based on the individual requirements set in the academic description outlined in the programs catalog outline in the yearly (Course Guide & Catalog) or on the GCC individual department website. There is also the availability to meet with an advisor in the Enrollment Center or a Veteran Advisor in the Veteran Service Center to determine eligibility. Each new student is required to take a placement test and to have transcripts or educational equivalent information in their individual education enrollment process. Transfer Credits University Partnerships University Transfer Pathways Western Undergraduate Exchange Academic Resources

8 Canvas Change Your MEID Password (SPAT) Course Folder Login Find A Class GCC Course Guide & Catalog ecourses Library Center for Learning ( Each program has eligibility guidelines based on the individual requirements set in the academic description outlined in the programs catalog outline in the yearly (Course Guide & Catalog) or on the GCC individual department website. There is also the availability to meet with an advisor in the Enrollment Center or a Veteran Advisor in the Veteran Service Center to determine eligibility. Each new student is required to take a placement test and to have transcripts or educational equivalent information in their individual education enrollment process. Transfer Credits Are there eligibility guidelines for your programs, resources and/or services? If so, please describe: University Partnerships University Transfer Pathways Western Undergraduate Exchange Academic Resources How would you describe your target audience? Is there a regulatory body that has oversight over your institution? If so, please identify the body and indicate your institution s current status as of the date of this application: What are the educational costs for your programs or services to service members, veterans and/or family members? If there is no cost, please indicate the types of funding source(s) that support your institution (e.g. grants, donations, etc). CONNECT to the Culture? (A.R.S D.1, D.2) Minimum Required Areas of Focus: - Institution conducts an annual or bi-annual campus survey of student Canvas Change Your MEID Password (SPAT) Course Folder Login Find A Class GCC Course Guide & Catalog ecourses Library Center for Learning ( GCC is an open enrollment environment and as such does not have a target audience. "GCC is overseen by a local Governing Board and is also regionally accredited by the Higher Learning Commission with a 10 year approval status." Tuition and fees are $81.00 per credit hour. Every student including veterans have several options for paying these fees which are not limited to Financial Aid, Veterans Benefits or personal payment considerations. Grants, donations and other means of funding are available and can be addressed through our Financial Aid help desk. As per minimum required (A.R.S D.1) a survey has been posted on our Veteran Website at and as of December 2013 been given to our veteran population as they entered the Veteran Service Center by hand. After collecting

9 veterans (including needs, issues and suggestions of veterans) (A.R.S D.1). Please include a copy of the survey, survey results, and how and when survey is (was) administered. Institution has a steering committee consisting of student veterans, faculty and staff to share information and to develop programs to establish or strengthen a Veteran Supportive Campus based on best practices but that also integrates the campus culture and identifies the real needs of the student veteran. Include how often the committee convenes (A.R.S D.2). over one hundred surveys they were tabulated and recorded for the first report in accordance of the above requirement. A copy of the survey link and subsequent report is attached below for your review and assessment Veteran Services Center at GCC Survey Results of Fall 2013 Survey Please share your experiences to help us better serve veterans in our community. 1. Which Campus do you primarily attend? Results GCC Main Campus 99 GCC North Campus 3 Communiversity Campus 3 Not Answered 3 2. What services have you used at the Veteran Services Center at GCC? Assistance with applying for veterans educational benefits through the VA 90 General information/guidance on college processes or services 68 Enrollment services 90 Resolution of VA pay problems 27 Tuition & fee / book deferments 77 Information on other agencies (Vet Center, VA Hospital, et.) 19 Company of other veterans 17 Facilities (computers, lounge, conference room, etc.) 34 Check any or all that apply. 3. If using veteran benefits, under what chapter are you using? Chapter 30 (Montgomery GI Bill) 11 Chapter 35 (Dependent Benefits) 14 Chapter 31 (Vocational Rehabilitation) 4 Chapter 1606/1607 (National Guard/Reservist GI Bill) 4 Chapter 33 (Post 9/11 GI Bill) 64 VRAP (Veteran Rehabilitation Assistance Program) If you have used services at the Veterans Service Center at Glendale Community College, were you satisfied with the service/assistance you received? Results Very satisfied 85 Satisfied 14 Less than satisfied 0 N/A - Have not used services 0 5. If possible, please give an example or two to illustrate your response to question #4. Top Answers 1. Very polite and respectable. Knowledge of benefits and VA red tape. 2. Helpful and knowledgeable of insuring that vet takes right classes

10 for degree desired. 3. Crowded at times but sees vets in a timely manner. 4. Informative staff. 5. Advisors took time to help with school process. 6. Information and enrollment was easily obtained. 6. Overall, do you find the Veteran Service Center at Glendale Community College "Veteran friendly"? Results Yes 103 No 0 N/A 4 7. Have you encountered any problems or issues while attending GCC specifically related to the Veterans Service Center at Glendale Community College? Results Yes 7 No 96 N/A 4 8. If your answer to #7 was "yes", briefly describe the nature of the problem/issue below. 1. Sign in sheet. 2. Would like to talk about issues in private. 3. Tuition not paid. 4. Pay my Pell Grant on time. 5. Issues with credit transfers and proper courses should have been resolved easily. 6. Took two months to certify attendance. Top answers 9. Please share any information or comments that you think we need to know. Top answers 1. Great staff and very helpful. 2. Pleased with assistance. 3. Great job. 4. Best help ever. 5. You guys are awesome. 6. Keep up the good work. 7. Great with all my questions. 8. Doing a great job. 9. VSC was very helpful; I did not know where to start. 10. Staff friendly and helpful. 11. Sent back and forth from VSC Enrollment too many times. 10. What additional services would you like to see offered by the Veteran Services Center at Glendale Community College? 1. More tutoring information what my options are if I get a D in a

11 class. 2. Make Voc Rehab and training Available on your campus, this would help so many. 3. More snacks. 4. Not sure. 5. More advisor availability 6. Put vets to work as Work studies. 7. More notice to Veteran events. 8. More job postings. 9. Issue picture I.D.s. 10. More contact between finance and VSC about tuition payments to stop dropped classes. Top answers If you have an issue that needs to be addressed in person, please notify our office at (623) or you can DEMOGRAPHIC INFORMATION 11. Gender Results Male 85 Female Age Under or over Marital Status Single 62 Married without children 8 Married with children 20 Separated 6 Widowed Education High School Diploma / GED 22 Some college credit, but less than 1 year 15 One or more years of college, certificate or continuing education 51 Associates degree (for example: AA or AS) 10 Undergraduate degree (for example: BS or BA) 1 Graduate degree (for example: MA or PhD) Employment Status Results Employed with wages 32 Self-employed 4 Out of work, looking for work 22 Out of work, but not currently looking for work 5 Student 42 Retired 4 Unable to work 3 Additional Comments: Top answers 1. Kudos to the fine support at GCC Veteran Service Center. 2. Appreciate all the help in transitioning from Active Duty Army to being civilian student. 3. Great experience.

12 ASK the right questions at the right time? (A.R.S D.3) Minimum Required Areas of Focus-please provide information/examples regarding: Key staff (who regularly interact with and provide support to student veterans) receive training on issues affecting the military, veteran and family population, including, but not limited to (A.R.S D.3): Combat & operational stressors Key issues affecting the population (e.g. post-traumatic stress, TBI, substance use, suicide, etc.), as well as the potential impact of visible and invisible injuries and disabilities All staff (admin staff, faculty, etc.) have knowledge/awareness of resources specific to military/veteran/family memberspecific resources and systems of care (able to provide information to students/families as needed) (A.R.S D.3): Resources include but are not limited to National Veterans Crisis Line; Military/Veteran Resource Network; RESPOND Effectively? (A.R.S D.4, D.5, D.7) Minimum Required Areas of Focus-please provide information/examples regarding: Establish student veteran orientation programs, including student veteran guides for the first day on campus, an optional student veteran orientation session and at least one optional only course taught by a veteran or by a trained volunteer on veteran issues. Institution identifies a specific location on campus and/or on website (if primary a web-based institution) that has information and 4. Thanks to the VSC for making my last two years here awesome. 5. We are so glad you are here helping our family, but, for helping all vets. 6. Vets classes are paid for by VA, last semester class cancellation just wrong. The (A.R.S D.2) pertaining to the Institution having a veteran steering committee has been established. Glendale Community College under the guidance of Vice-President Janet Langley, Ed.D (Vice President of Academic and Student Affairs) has received approval by the College President Irene Kovala to proceed to form and activate this committee. V.P. Langley has gathered the support of several deans and staff along with the Veteran Service Center, with its coordinator Chuck Pierce and Dominic Pressley, President of the Veteran Support Coalition and their board; this includes the Advocate for Veteran Successes, (Chris Spicer). An evaluation meeting is planned on Feb. 5, 2014 to determine the next course of action. Glendale Community College has a stand- alone Veteran Service Center where the personnel have received and are continually being trained on issues concerning our veteran population. We also have an Advocate for Veteran Successes who is creating even more connections to information and community based help. Through our center the veterans receive help in their educational certification process and we can redirect veterans to a variety of other services as their needs are assessed. GCC has Career and Counselling Services, Disability Services, Multicultural Services and other services available for specific issues affecting our military family. We also have Veteran Service Organizations we can refer veterans to if they are in need of further service connected problems that need to be resolved. Through the GCC Veterans Website we also guide veterans on solutions concerning their certification process on concerns related to what chapter they qualify for and check sheets to assist in this process. Also on the website there are links for help in a crisis situation i.e. (National Veterans Crisis Line) and many other links for information and questions with our Q and A. We have also set up our Veteran Support Coalition with meetings twice a month to review problems or successes in their education process. This is a chance to experience other vets in a relaxed environment and share concerns with their peers. Glendale Community College as stated above has a stand-alone facility the (Veteran Service Center) on the campus specific to the needs of veterans and their families. See about the VSC at ( Map ( The GCC website and the Veterans website both provide the location and services of the center, this is located on the first page of the GCC website in the ribbon at the bottom. Glendale s Veteran website is at ( which includes many links like enrollment, employment and careers, Veteran resources, and frequently asked questions. These include areas for the veteran and his or her family. The Veteran Support Coalition and the Veteran Service Center have also established a communication and

13 resources for student veterans, as well as family members (A.R.S D.7). Institution provides peer mentoring and support for student veterans (A.R.S D.5): This must include the provision of counseling services oncampus or referrals to other counseling and crisis resources (e.g. National Veterans Crisis Line, military support programs, VA & Vet Center counseling, community-based counseling). This may include formal and informal mentoring programs (students, faculty/staff, community members, etc.). ENGAGE in the Military/Veteran Community? (A.R.S D.6, D.8) Minimum Required Areas of Focus-please information/examples regarding: information table in our Student Union to further insure our veterans are receiving every bit of information we can provide. This table is manned by a veteran work-study as a way to add a personal touch to our efforts to improve communication and outreach. Glendale Community College, College 101 New Student Orientation (NSO) is a required, 1.5 hour, free class (usually held the week before classes start) that will introduce you to the GCC campus, culture, your fellow students, and academic expectations. During this academic requirement veteran students are introduced to the Glendale procedures and a tour of the campus. A list is collected at these events of all veteran attendees and an addition veteran orientation is scheduled in two separate classes to accommodate schedules to inform veterans of the additional requirements involved with their education process with-in the first month of their classes. In conjunction with all we provide above our Career and Counselling Center, Bruce Thomas from the (Faculty: Counseling Department) is holding a Veterans Transition Group meetings twice a month on the 2nd and 4rth Monday for veterans who would like to express their concerns during this program among their peers.(see attached) The district is also providing their veteran support with programs like the Understanding PTSD Webinar (see attached) sent by the Office of Academic Affairs and other programs being suggested like Veterans Career Transition Program (Syracuse University) (see attached) the entire Maricopa Community College District network is striving to help our veterans and their families. Part of the referral process is provided through other services like the (National Veterans Crisis Line, military support programs, VA & Vet Center counseling, community-based counseling) (Veteran Supportive Campus---section Respond ). This is accomplished through our continued networking and contacts with organizations like the Glendale Stand up for Veterans Event, Student Veterans of America, the Arizona Department of Veterans Services and the Arizona Coalition for Military Families to name a few that have brought veterans and their families needed services. The information collected with these organizations and others is made available through hand-outs, fliers, and one on one sharing. This type of information is redistributed though all of the previous avenues as mentioned prior in this assessment such as our veteran service table in the student union or made available as received to the veteran. GCC communicates to the administration, faculty, staff, and every veteran that this is a team effort and everyone needs to work together. This is being done by training, implementing polices, community out-reach, and a strong one on one attitude toward having Glendale Community College and its veterans who are in transition to complete their educational goals to hopefully secure an active employed part of their community. Further in some cases having some of these same veterans to mentor other veterans to accomplish their possibilities in education through our Veteran Supportive Campus here at Glendale Community College. GCC Veteran Support Coalition Glendale Stand up for Veterans Event GCC Veterans Day Events (AZPTAC) Arizona Procurement Technical Assistance Centers

14 Institution actively outreaches to military/veteran community, including military installations to provide information on programs, as well as to identify resources that may be of benefit to student veterans (A.R.S D.6). Institution partners as appropriate and needed with public and private sector organizations to strengthen support for and success of student veterans (A.R.S D.8.). Outreach (print, web, etc.) accurately reflects graduation rates for student veterans. Outreach (print, web, etc.) clearly indicates costs, options and responsibilities for financing education. Institution engages in promoting community-based collaborations to allow the private sector to support veteran s resources centers through financial and in-kind gift. Series on Vietnam Veterans the story by Joe Mendoza - Coordinator (Multicultural Center) Local veteran service offices, i.e. Disable American Veterans, Chapter 20, Veterans of Foreign Wars, and Wounded Warrior Project to name a few Student Veterans of America ---- GCC Veteran Support Coalition an active chapter GCC Career and Counselling Center on use of Link-in as a networking tool and resume help in job support. Bruce Thomas- Veterans Transition Group Maricopa Community College District- Veteran Support Services Maricopa Veterans Education Taskforce (MVET) Hospice of the Valley Veteran s Honor Program Veterans Upward Bound Each one of these programs or centers is continually reaching out to military bases and recruitment centers where they are invited and encourage to get involved in the information available. Included in this process is the Veteran Service Organizations (VSO) like the (DAV (Disabled American Veterans), Veterans of Foreign Wars, and The Wounded Warrior Project etc.) who has connected with Glendale Community College for even greater outreach provided. GCCs Veteran Support Coalition and Advocate are also continually reaching out the community with fliers, posters. events and phone calls to strengthen our bond to the support of our veteran family. Finally through the Veteran Supportive Campus Certification we will increase our range of information, training and support to other veteran organizations helping Glendale Community College to encourage our veterans through partnerships beyond our campus.