Magic Quadrant for Enterprise-Scope Application Platform Suites, 3Q05

Size: px
Start display at page:

Download "Magic Quadrant for Enterprise-Scope Application Platform Suites, 3Q05"

Transcription

1 Research Publication Date: 20 July 2005 ID Number: G Magic Quadrant for Enterprise-Scope Application Platform Suites, 3Q05 Yefim V. Natis, Massimo Pezzini, Daryl C. Plummer, Cameron Haight, Kimihiko Iijima Organizations deploy enterprise-scope application platform suites to establish a single consistent technology platform for their multiple software projects. In 2005, 14 vendors meet Gartner's inclusion criteria for the E-APS Magic Quadrant. Reproduction of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice.

2 TABLE OF CONTENTS 1.0 What You Need to Know Magic Quadrant Market Overview Market Definition/Description Inclusion and Exclusion Criteria Evaluation Criteria Ability to Execute Completeness of Vision Comments... 7 LIST OF FIGURES Figure 1. Magic Quadrant for Application Platform Suites, 2Q Publication Date: 20 July 2005/ID Number: G Page 2 of 10

3 STRATEGIC PLANNING ASSUMPTION(S) Through 2010, more than 75 percent of mainstream enterprises will invest in integrated multipurpose technology platforms aiming to avoid the complexity of best-of-breed systems integration (0.7 probability). Through 2010, no one vendor will deliver all the required technology to eliminate the dependence of more than 90 percent of user enterprises on multiple technology providers (0.9 probability). Through 2010, E-APSs will not eliminate specialist middleware offerings and vendors in any APS core category (0.8 probability). Through 2010, the vendors offering E-APSs will lead in market share in each APS core specialist market (0.9 probability). ANALYSIS 1.0 What You Need to Know Enterprises depend on platform middleware to establish the quality of service, architectural style and programming model for their business applications. Platform middleware acts as a container for business applications at execution time. It provides the tools that designers, developers and administrators need to manage the life cycle of their business applications. Application servers and application platform suites are the typical platform middleware deployed today. Publication Date: 20 July 2005/ID Number: G Page 3 of 10

4 2.0 Magic Quadrant Figure 1. Magic Quadrant for Application Platform Suites, 2Q05 Challengers Leaders Ability to Execute Microsoft JBoss NEC Hitachi Sybase ObjectWeb IBM BEA Systems Oracle SAP Fujitsu Novell Sun Microsystems Cordys Source: Gartner (July 2005) Niche Players 3.0 Market Overview Completeness of Vision Visionaries As of July 2005 Many software vendors with the ambition of software market leadership have recognized for some time that a modern business software platform cannot be a single stack of software dedicated to one pattern of service. Neither an application server, nor an integration suite, a portal product, a development framework, a collaboration suite, business intelligence or any other focused platform can meet all of the requirements of modern software engineering alone. These vendors intend to win customers in most of these individual markets and to establish themselves as the strategic software provider to the enterprise by way of defining and dominating a market of the unified application platform suite (APS) the integrated assembly of the core platform technologies in the modern IT environment. The aim of the leading APS is to be the preferred multipurpose platform technology to the enterprise, not just a tool for one enterprise project at a time. 3.1 Market Definition/Description APSs are a type of middleware that acts as a "superplatform" to meet most of the diverse requirements of modern business software in one integrated offering. These fundamental platform requirements include: The integration of business applications and services typically implemented in an integration suite that includes the enterprise service bus (ESB) core, the business-to- Publication Date: 20 July 2005/ID Number: G Page 4 of 10

5 business (B2B) integration, integrative business process management (BPM), legacy and application adapters and other aspects of the application integration problem The hosting of programmatically reusable business software components and services typically implemented in an application server The hosting of user-facing business application software, including multichannel user access capability typically implemented in a portal product Integrative development tools, metadata reference, systems management and security (see Note 1) An enterprise-scope APS (E-APS) is an APS that enables IT organizations to tackle a succession of multiple projects of different types. The enterprise will acquire one or two components at a time, because each project may use only a subset of the suite's full feature set. Eventually, the organization will use each component of the E-APS. 4.0 Inclusion and Exclusion Criteria A vendor is included in the Gartner E-APS Magic Quadrant (see Figure 1) if it meets the following conditions: 1. It offers runtime technology, equipped with dedicated support for and a degree of integration between the following component-parts: A platform for programmatically accessible server-side software components (all or some of an application server's functionality) A platform for programmable user interaction (all or some of a portal's or other userfacing technology's functionality) A platform for application integration (all or some of an integration suite's functionality, including transformation, routing, microflow, messaging, B2B, Web services and access to adapters) 2. All three components must be licensed, delivered and supported by the vendor (but do not have to be the intellectual property of the vendor). 3. An integrated install process, and at least one of the following, is required: Common or federated development metadata repository across all three components Common or federated runtime monitoring and administration across all three components Common or integrated development platform for all three components A competitive E-APS vendor will offer each of the APS components as a stand-alone product or will have sufficient competitive strengths in individual areas (or it must do both) to be featured in the relevant Gartner Magic Quadrants. E-APSs may be packaged in multiple ways: As one integrated product only (for example, SAP NetWeaver) Stand-alone components only (for example, IBM's WebSphere family of products, Microsoft's Windows server family of products) Publication Date: 20 July 2005/ID Number: G Page 5 of 10

6 As a single integrated product or as a selection of individual components (for example, BEA Systems' WebLogic, Oracle's Fusion Middleware) A single-product offering of the entire suite is not a mandatory requirement for an E-APS, but it does indicate a vendor's commitment to the notion of reducing complexity through an integrated solution. Offering a unified product also encourages the vendor to synchronize releases of its components and to establish a closer integration of the components, especially in the areas of deployment, configuration, administration and version control. Many users value the advantages of one-stop product support, coordinated installation and versioning, and the integrated nature of development and management tools of an E-APS. At the same time, many users acquire the E-APS incrementally, as needed for the relevant projects (this has put pressure on vendors to deliver the components of the suite as competitive products in their own right, not only as part of the larger suite). Vendors must be able to appeal to both of these user buying patterns. Those vendors that offer only stand-alone components of a suite or only the fully assembled E-APS are at a market disadvantage. There are vendors that offer products that meet the minimal definition of an APS, but are not equipped or intended as general all-purpose platforms. Some of these vendors specialize in composite-application-style projects (InterSystems, Magic Software). Others specialize in integration projects (Tibco Software, webmethods). These products may be APSs, but, because they are not intended as general-purpose, multi-project-style platforms, they are not E-APSs. Some other vendors can address limited APS-like problems but are not included in the Magic Quadrant. Those typically specialize in a relatively narrow subset of the APS function. Integration servers (WRQ, Seagull Software Systems, NEON Systems, Jacada and others see "Magic Quadrant for Programmatic Integration Servers, 2005") are in this category. These offer a relatively simplistic user experience and focus their integration capability primarily on the integration of mainframe legacy applications. Their technical APS features are too thin and specialized to qualify for an APS or E-APS. Some portal products (such as those from Vignette and BroadVision) and development platforms (for example, Unify and Quovadix) also offer light APS-like functionality, but do not qualify as E-APSs. 5.0 Evaluation Criteria A competitive E-APS must have an effective degree of consistency and integration between its components. A user must have an experience of buying, deploying, using and managing one integrated platform. The degree of such integration will vary, and it is the primary evaluation criterion of the power and vision of an E-APS offering. At the same time, an E-APS will be used for many projects, and it must allow partial and customized deployment of only the required components. The ability to customize the E-APS configuration is another important value of a competitive offering. The E-APS market is a composite one. The evaluation criteria include the positioning of the vendor in the respective contributing markets (enterprise application servers, horizontal portals, integration backbones, business process management and B2B gateways). If the vendor doesn't appear in one or more of the relevant Gartner Magic Quadrants, we use a lower, "absent" rating. Vendors that appear in all contributing Magic Quadrants thus have some advantage; vendors that are leaders in the contributing Magic Quadrants have a further advantage. 5.1 Ability to Execute The fundamental indications of a vendor's ability to execute are its attained industry and market presence and reputation, the record of its business and technical execution, and the degree to which it has delivered the essential core functionality expected from a competitive product. Publication Date: 20 July 2005/ID Number: G Page 6 of 10

7 In addition to adopting the vendor execution ratings from the most recent relevant Gartner Magic Quadrants, we also consider delivery of integrative essentials: Integrated development tools Integrated runtime management tools Integrated security Current installed base Availability of add-ons from the vendor and partners Customer support for the suite Vendor viability as an E-APS vendor Vendor's current investment in the E-APS Partnerships (independent software vendors, systems integrators and others) Pricing, licensing, price negotiations and "terms and conditions" policies Maturity and architectural coherence of the suite Market awareness of the vendor's E-APS brand Depth and commitment of the installed base 5.2 Completeness of Vision The fundamental indication of the completeness of vision is the degree to which a vendor anticipates and influences the prevailing market trends. In addition to adopting the vendor vision rating from the most recent relevant Gartner Magic Quadrants, we also consider the vendor's strategy for integration: Common underlying middleware Common pluggable technical architecture Common metadata repository/registry One-product offering Stand-alone component product offerings Equal priority investment in all key components of an E-APS Custom-configurable installation and deployment process for the entire suite Subset specialist-aps renditions Credible growth strategy 6.0 Comments BEA Systems: BEA was an early innovator in the APS space, with a large installed base and a long-term commitment to the concept of the APS. It enjoys leadership positions in integration, Publication Date: 20 July 2005/ID Number: G Page 7 of 10

8 application server and portal markets. BEA also recently advanced its vision by identifying the boundaries of the APS scope and introducing the new platform-independent AquaLogic "service infrastructure." However, uneven business performance in the recent quarters increases BEA's vulnerability and holds back its execution. Cordys: Cordys offers advanced and visionary, if less proven, technology via its XML-focused application server, messaging-based ESB and dedicated support for event-driven and serviceoriented architectures. However, its limited geographic focus, small installed base and recent entry into the E-APS market hold back its overall market presence. Fujitsu: Fujitsu Interstage is a well-established and visionary extended E-APS, limited by its geographic focus on Asia/Pacific markets. Recently, Fujitsu enhanced Interstage's serviceoriented architecture with support for end-to-end real-time services, business process and information visibility. Fujitsu offers mainframe-class mission-critical systems framework for both online transaction processing and batch processing. Fujitsu limited software business in North America is driven by its popular business process management platform a subset of the E- APS. The recent partnership with Software AG strengthens the data integration and metadata capability of Interstage and opens new business opportunities for Fujitsu in Europe and North America Hitachi: Hitachi is a notable mission-critical player in the Asia/Pacific region (especially in Japan) but is not well-known in the U.S. or elsewhere. Hitachi s Cosminexus is a (mainly) Java 2 Platform, Enterprise Edition (J2EE)-based APS that includes a broad set of Hitachi s infrastructure software products such as mainframe-class and distributed transaction processing, solution infrastructure and component infrastructure. Cosminexus collaboration suite for workplaces is also part of an extended suite. Hitachi's commitment to enterprise software is subordinate to its larger hardware and service business. IBM: IBM enjoys a massive installed base and leading name recognition of its WebSphere family, and it is an influential APS leader, despite its reluctance to offer a single integrated APS product package. IBM is still striving to consolidate its vast and growing array of WebSphere-branded products. However, it has encapsulated its E-APS technology in the WebSphere Reference Architecture, a framework that is being consistently implemented and will be completed with the upcoming versions of the application integration and portal products aligned with WebSphere Application Server v.6. JBoss: JBoss company has the vision and the ambition to compete in the full E-APS market as an independent open-source alternative, although presently it lacks some key integration capabilities. Despite its leadership position in the application server space, its Java Enterprise Middleware System (JEMS) an APS offering trails the leaders in completeness and in the degree of component integration. The ability of an open-source suite to be competitively integrated is still to be proven, although JBoss' "professional open-source" business model is a benefit to this end. Microsoft: The Windows family of platform middleware is partly built into the Windows operating system (application server and intelligent client), partly delivered via its Office offering (the Infosys and SharePoint user interface platforms) and partly offered stand-alone (BizTalk Server and Visual Studio). Although all the products have a common Windows foundation and some enjoy a massive installed base, Microsoft has not invested in the E-APS vision enough to establish a single view of all E-APS components from the deployment, marketing, development, management, repository, support, release scheduling or even the enabling-middleware perspectives. NEC: NEC is a mission-critical player in the Asia/Pacific markets (especially in Japan), but it is not well-known in U.S. or elsewhere. NEC ActiveGlobe is a J2EE-based E-APS that includes Publication Date: 20 July 2005/ID Number: G Page 8 of 10

9 various products for a service execution, mainframe-class transaction-processing monitor, development, business-process integration, and real-time portal-based collaboration. NEC also has notable technology capability, demonstrated in the B2B area and advanced Web services standards. Driven by its hardware offerings, NEC has some enterprise software presence in the U.S. retail industry. Novell: Novell is in the process of augmenting and extending its well-integrated E-APS (extend) and popular Identity Management technology with JBoss and other open-source projects. A combination of Novell s open-source SUSE operating system and Novell s mixed open-source and commercial E-APS platform is a differentiated offering, targeting users looking for a gradual adoption of open source. Users set against open-source platforms look elsewhere, limiting the scope of enterprise growth of Novell s E-APS. ObjectWeb Consortium: The consortium, by the nature of its noncommercial business model, is limited in its ability to influence and integrate the components of its E-APS offering. It offers multiple options in all E-APS technology categories, thus enabling some unique E-APS profiles. It is the first open-source organization to announce an open-source ESB. Oracle: Oracle Fusion Middleware is less known than some competitors, but Oracle has a broad functional vision for its E-APS that will also be the foundation for the next generation of Oracle applications. Notably, it is ahead of most in developing its event-driven angle (Gartner believes event-driven processing will be the industry-leading architecture by 2008, the way serviceoriented architecture is in 2005, and Oracle leads the way in its APS R&D). Several Oracle E- APS components are certified on non-oracle platforms, and its architecture is being moved to an extensible Java Business Integration model. SAP: SAP a fairly recent entry is leading the composite-application charge, benefiting from its massive installed base, strategic management commitment, notable investments and natural insight into business application design. NetWeaver, SAP s E-APS, has rapidly gained industrywide awareness, and it is often considered an inevitable software infrastructure by SAP clients. Although less mature that other E-APSs, NetWeaver is showing fast-growing adoption in the SAP base and will be a key enabler for Enterprise Services Architecture, SAP s serviceoriented-architecture-based evolving application strategy. Sun Microsystems: Sun offers visionary packaging and pricing of its suite technologies (multiple specialized suites, as well as the all-inclusive Java Enterprise System). The lack of integration technology in the suite lowers its ability to execute, but the proposed acquisition of SeeBeyond is aimed to address this shortcoming. Sun's industry leadership in advancing extensible platform architecture (the microkernel-style platform plug-in standard of Java Business Integration) puts its vision and industry influence forward. Sybase: Sybase offers all components of an E-APS, although its portal and application server receive greater emphasis than the fragmented integration middleware, and the internal integration of the suite is minimal. (Sybase has recently begun to improve this: Its new WorkSpace is an integrated development platform for the suite.) Sybase's focus on financial and government customers and its growing investment in wireless applications differentiates Sybase from most other offerings, but its lack of horizontal focus holds back its momentum. Conclusions: Application platform suites can be a mixed blessing (see "Software Suite Offerings Proliferate, and Complexity Engulfs All"), but the promise of improved productivity and reduced complexity will continue to draw users. The best practice in applying the E-APS is to recognize its strengths and its limitations: Place the E-APS technology among other enterprise software solutions as part of the larger virtual enterprise and "enterprise nervous system" strategy. Publication Date: 20 July 2005/ID Number: G Page 9 of 10

10 RECOMMENDED READING For more information on application platform markets, see: "Magic Quadrant for Enterprise Application Servers, 2Q05" "Magic Quadrant for Horizontal Portal Products, 2005" Application integration is a complex function and is represented in Gartner research through several market segments and their respective Magic Quadrants. See: "Magic Quadrant for Integration Backbone Software, 1H05" "Magic Quadrant for B2B Gateway Providers, 2Q05" Acronym Key and Glossary Terms APS B2B BPM E-APS ESB J2EE JEMS application platform suite business-to-business business process management enterprise-scope application platform suite enterprise service bus Java 2 Platform, Enterprise Edition Java Enterprise Middleware System Note 1 Extended APSs Real-world APSs are extended to offer development tools, a metadata repository, system management and security, content management and Web services administration. These and other extended features influence the overall quality of an APS but are not part of its minimal definition. REGIONAL HEADQUARTERS Corporate Headquarters 56 Top Gallant Road Stamford, CT U.S.A European Headquarters Tamesis The Glanty Egham Surrey, TW20 9AW UNITED KINGDOM Asia/Pacific Headquarters Level 7, 40 Miller Street North Sydney New South Wales 2060 AUSTRALIA Latin America Headquarters Av. das Nações Unidas andar WTC São Paulo SP BRAZIL Publication Date: 20 July 2005/ID Number: G Page 10 of 10

Magic Quadrant for Application Platform Suites, 2Q03

Magic Quadrant for Application Platform Suites, 2Q03 Markets, Y. Natis, M. Pezzini, G. Phifer, C. Haight, M. Driver Research Note 5 May 2003 Magic Quadrant for Application Platform Suites, 2Q03 Application platform suites are incrementally assembled or bought

More information

Gartner Updates Its Definition of IT Infrastructure Utility

Gartner Updates Its Definition of IT Infrastructure Utility Research Publication Date: 23 April 2004 ID Number: M-22-2393 Gartner Updates Its Definition of IT Infrastructure Utility Claudio Da Rold Our new definition of IT infrastructure utility clears away some

More information

Cloud, SaaS, Hosting and Other Off-Premises Computing Models

Cloud, SaaS, Hosting and Other Off-Premises Computing Models Research Publication Date: 8 July 2008 ID Number: G00159042 Cloud, SaaS, Hosting and Other Off-Premises Computing Models Yefim V. Natis, Nicholas Gall, David W. Cearley, Lydia Leong, Robert P. Desisto,

More information

Deliver Process-Driven Business Intelligence With a Balanced BI Platform

Deliver Process-Driven Business Intelligence With a Balanced BI Platform Research Publication Date: 12 April 2006 ID Number: G00139377 Deliver Process-Driven Business Intelligence With a Balanced BI Platform Kurt Schlegel To enable process-driven business intelligence, IT organizations

More information

BEA Customers Should Seek Contractual Protections Before Acquisition by Oracle

BEA Customers Should Seek Contractual Protections Before Acquisition by Oracle Research Publication Date: 15 February 2008 ID Number: G00155026 BEA Customers Should Seek Contractual Protections Before Acquisition by Oracle Peter Wesche, Jane B. Disbrow Oracle has announced an agreement

More information

Q&A: The Many Aspects of Private Cloud Computing

Q&A: The Many Aspects of Private Cloud Computing Research Publication Date: 22 October 2009 ID Number: G00171807 Q&A: The Many Aspects of Private Cloud Computing Thomas J. Bittman Cloud computing is at the Peak of Inflated Expectations on the Gartner

More information

Key Issues for Data Management and Integration, 2006

Key Issues for Data Management and Integration, 2006 Research Publication Date: 30 March 2006 ID Number: G00138812 Key Issues for Data Management and Integration, 2006 Ted Friedman The effective management and leverage of data represent the greatest opportunity

More information

The Five Competencies of MRM 'Re-' Defined

The Five Competencies of MRM 'Re-' Defined Research Publication Date: 14 March 2008 ID Number: G00155835 The Five Competencies of MRM 'Re-' Defined Kimberly Collins This research details the five key competencies of marketing resource management

More information

IT asset management (ITAM) will proliferate in midsize and large companies.

IT asset management (ITAM) will proliferate in midsize and large companies. Research Publication Date: 2 October 2008 ID Number: G00161024 Trends on Better IT Asset Management Peter Wesche New exiting trends will lead to a higher adoption of asset management methodologies. Tighter

More information

Business Intelligence Platform Usage and Quality Dynamics, 2008

Business Intelligence Platform Usage and Quality Dynamics, 2008 Research Publication Date: 2 July 2008 ID Number: G00159043 Business Intelligence Platform Usage and Quality Dynamics, 2008 James Richardson This report gives results from a survey of attendees at Gartner's

More information

The Growing Role of Events in Enterprise Applications

The Growing Role of Events in Enterprise Applications Research Publication Date: 9 July 2003 ID Number: AV-20-3900 The Growing Role of Events in Enterprise Applications Roy W. Schulte Future applications will be more event-driven than today's applications.

More information

Evaluation of SOA Vendors A Technical White Paper from Firstservis

Evaluation of SOA Vendors A Technical White Paper from Firstservis Evaluation of SOA Vendors A Technical White Paper from Firstservis Author: Alexander Roussekov, Senior SOA Architect, Firstservis Pty Ltd. Abstract This paper describes a SOA Vendors Evaluation Methodology

More information

Selection Requirements for Business Activity Monitoring Tools

Selection Requirements for Business Activity Monitoring Tools Research Publication Date: 13 May 2005 ID Number: G00126563 Selection Requirements for Business Activity Monitoring Tools Bill Gassman When evaluating business activity monitoring product alternatives,

More information

Vendor Focus for IBM Global Services: Consulting Services for Cloud Computing

Vendor Focus for IBM Global Services: Consulting Services for Cloud Computing Research Publication Date: 22 February 2010 ID Number: G00174046 Vendor Focus for IBM Global Services: Consulting Services for Cloud Computing Susan Tan Amid the hype and buzz of cloud computing are very

More information

Business Intelligence Focus Shifts From Tactical to Strategic

Business Intelligence Focus Shifts From Tactical to Strategic Research Publication Date: 22 May 2006 ID Number: G00139352 Business Intelligence Focus Shifts From Tactical to Strategic Betsy Burton, Lee Geishecker, Kurt Schlegel, Bill Hostmann, Tom Austin, Gareth

More information

The Lack of a CRM Strategy Will Hinder Health Insurer Growth

The Lack of a CRM Strategy Will Hinder Health Insurer Growth Industry Research Publication Date: 15 October 2008 ID Number: G00162107 The Lack of a CRM Strategy Will Hinder Health Insurer Growth Joanne Galimi The Gartner 2008 healthcare payer application survey

More information

Research. Mastering Master Data Management

Research. Mastering Master Data Management Research Publication Date: 25 January 2006 ID Number: G00136958 Mastering Master Data Management Andrew White, David Newman, Debra Logan, John Radcliffe Despite vendor claims, master data management has

More information

The Value of Integrating Configuration Management Databases With Enterprise Architecture Tools

The Value of Integrating Configuration Management Databases With Enterprise Architecture Tools Research Publication Date: 13 January 2011 ID Number: G00210132 The Value of Integrating Configuration Management Databases With Enterprise Architecture Tools Ronni J. Colville, Patricia Adams As configuration

More information

Key Issues for Business Intelligence and Performance Management Initiatives, 2008

Key Issues for Business Intelligence and Performance Management Initiatives, 2008 Research Publication Date: 14 March 2008 ID Number: G00156014 Key Issues for Business Intelligence and Performance Management Initiatives, 2008 Kurt Schlegel The Business Intelligence and Performance Management

More information

Microsoft's Cloud Vision Reaches for the Stars but Is Grounded in Reality

Microsoft's Cloud Vision Reaches for the Stars but Is Grounded in Reality Research Publication Date: 4 November 2008 ID Number: G00162793 Microsoft's Cloud Vision Reaches for the Stars but Is Grounded in Reality David Mitchell Smith, Neil MacDonald At Professional Developers

More information

Research. Key Issues for Software as a Service, 2009

Research. Key Issues for Software as a Service, 2009 Research Publication Date: 6 February 2009 ID Number: G00164873 Key Issues for Software as a Service, 2009 Robert P. Desisto, Ben Pring As organizations' capital budgets dry up, clients evaluating SaaS

More information

SpiritSoft (SpiritWave)

SpiritSoft (SpiritWave) Decision Framework, R. Schulte Research Note 9 December 2002 Predicts 2003: Enterprise Service Buses Emerge The enterprise service bus, a new variation of software infrastructure, has added to the range

More information

Research Agenda and Key Issues for Converged Infrastructure, 2006

Research Agenda and Key Issues for Converged Infrastructure, 2006 Research Publication Date: 20 July 2006 ID Number: G00141507 Research Agenda and Key Issues for Converged Infrastructure, 2006 Sylvain Fabre Gartner's research will cover fixed-mobile convergence, the

More information

Roundup of Business Intelligence and Information Management Research, 1Q08

Roundup of Business Intelligence and Information Management Research, 1Q08 Gartner for IT Leaders Publication Date: 2 May 2008 ID Number: G00157226 Roundup of Business Intelligence and Information Management Research, 1Q08 Bill Hostmann This document provides a roundup of our

More information

Q&A: How Can ERP Recurring Costs Be Contained?

Q&A: How Can ERP Recurring Costs Be Contained? Research Publication Date: 18 December 2008 ID Number: G00163030 Q&A: How Can ERP Recurring Costs Be Contained? Peter Wesche Driven by increased pressure for cost containment, attendees at the 2008 Financial

More information

The Seven Building Blocks of MDM: A Framework for Success

The Seven Building Blocks of MDM: A Framework for Success Research Publication Date: 11 October 2007 ID Number: G00151496 The Seven Building Blocks of MDM: A Framework for Success John Radcliffe Gartner's Seven Building Blocks of Master Data Management (MDM)

More information

Research. Identity and Access Management Defined

Research. Identity and Access Management Defined Research Publication Date: 4 November 2003 ID Number: SPA-21-3430 Identity and Access Management Defined Roberta J. Witty, Ant Allan, John Enck, Ray Wagner An IAM solution requires multiple products from

More information

Key Issues for Identity and Access Management, 2008

Key Issues for Identity and Access Management, 2008 Research Publication Date: 7 April 2008 ID Number: G00157012 for Identity and Access Management, 2008 Ant Allan, Earl Perkins, Perry Carpenter, Ray Wagner Gartner identity and access management research

More information

2010 FEI Technology Study: CPM and BI Show Improvement From 2009

2010 FEI Technology Study: CPM and BI Show Improvement From 2009 Research Publication Date: 22 March 2010 ID Number: G00175233 2010 FEI Technology Study: CPM and BI Show Improvement From 2009 John E. Van Decker Many organizations recognize that current financial management

More information

APS/SES combination. Traditional package

APS/SES combination. Traditional package Markets, G. Phifer, R. Valdes, D. Gootzit Research Note 26 March 2003 The Horizontal Portal Product 2003 Magic Quadrant The portal product market is undergoing significant segmentation. Gartner presents

More information

How Eneco's Enterprisewide BI and Performance Management Initiative Delivered Significant Business Benefits

How Eneco's Enterprisewide BI and Performance Management Initiative Delivered Significant Business Benefits Research Publication Date: 13 June 2008 ID Number: G00158605 How Eneco's Enterprisewide BI and Performance Management Initiative Delivered Significant Business Benefits Nigel Rayner Eneco was faced with

More information

Business Applications and Infrastructure Entwined

Business Applications and Infrastructure Entwined Markets, S. Hayward, B. Burton, J. Comport, Y. Genovese, T. Bittman Research Note 9 July 2003 Business and Infrastructure Entwined Oracle's bid for PeopleSoft encompasses more than applications. It illustrates

More information

How BPM Can Enhance the Eight Building Blocks of CRM

How BPM Can Enhance the Eight Building Blocks of CRM Research Publication Date: 6 April 2007 ID Number: G00146588 How BPM Can Enhance the Eight Building Blocks of CRM Marc Kerremans, Jim Davies Business process management (BPM) should complement an organization's

More information

Key Issues for Consumer Goods Manufacturers, 2011

Key Issues for Consumer Goods Manufacturers, 2011 Industry Research Publication Date: 1 March 2011 ID Number: G00210698 Key Issues for Consumer Goods Manufacturers, 2011 Don Scheibenreif, Dale Hagemeyer Gartner's 2011 consumer goods manufacturing research

More information

Security and Identity Management Auditing Converge

Security and Identity Management Auditing Converge Research Publication Date: 12 July 2005 ID Number: G00129279 Security and Identity Management Auditing Converge Earl L. Perkins, Mark Nicolett, Ant Allan, Jay Heiser, Neil MacDonald, Amrit T. Williams,

More information

Cost Optimization: Three Steps to Saving Money on Maintenance and Support for Network Security Products

Cost Optimization: Three Steps to Saving Money on Maintenance and Support for Network Security Products Research Publication Date: 10 December 2008 ID Number: G00163195 Cost Optimization: Three Steps to Saving Money on Maintenance and Support for Network Security Products Lawrence Orans, Greg Young Most

More information

Case Study: A K-12 Portal Project at the Miami-Dade County Public Schools

Case Study: A K-12 Portal Project at the Miami-Dade County Public Schools Industry Research Publication Date: 31 December 2007 ID Number: G00154138 Case Study: A K-12 Portal Project at the Miami-Dade County Public Schools Bill Rust The Miami-Dade County Public Schools a school

More information

The Hype Around an Integrated Talent Management Suite Outpaces Customer Adoption

The Hype Around an Integrated Talent Management Suite Outpaces Customer Adoption Research Publication Date: 3 February 2009 ID Number: G00164356 The Hype Around an Integrated Talent Management Suite Outpaces Customer Adoption James Holincheck Gartner surveyed 123 customer references

More information

XBRL Will Enhance Corporate Disclosure and Corporate Performance Management

XBRL Will Enhance Corporate Disclosure and Corporate Performance Management Research Publication Date: 23 April 2008 ID Number: G00156910 XBRL Will Enhance Corporate Disclosure and Corporate Performance Management Nigel Rayner, Neil Chandler Extensible Business Reporting Language

More information

When to Use Custom, Proprietary, Open-Source or Community Source Software in the Cloud

When to Use Custom, Proprietary, Open-Source or Community Source Software in the Cloud Industry Research Publication Date: 3 May 2010 ID Number: G00175030 When to Use Custom, Proprietary, Open-Source or Community Source Software in the Cloud Massimiliano Claps, Andrea Di Maio Cloud computing

More information

Real-Time Decisions Need Corporate Performance Management

Real-Time Decisions Need Corporate Performance Management Research Publication Date: 26 April 2004 ID Number: COM-22-3674 Real-Time Decisions Need Corporate Performance Management Frank Buytendijk, Brian Wood, Mark Raskino The real-time enterprise model depends

More information

How to Develop an Effective Vulnerability Management Process

How to Develop an Effective Vulnerability Management Process Research Publication Date: 1 March 2005 ID Number: G00124126 How to Develop an Effective Vulnerability Management Process Mark Nicolett IT organizations should develop vulnerability management processes

More information

Iron Mountain's acquisition of Mimosa Systems addresses concerns from prospective customers who had questions about Mimosa's long-term viability.

Iron Mountain's acquisition of Mimosa Systems addresses concerns from prospective customers who had questions about Mimosa's long-term viability. Research Publication Date: 22 March 2010 ID Number: G00175194 Iron Mountain Acquires Mimosa Systems Sheila Childs, Kenneth Chin, Adam W. Couture Iron Mountain offers a portfolio of solutions for cloud-based

More information

Recognize the Importance of Digital Marketing

Recognize the Importance of Digital Marketing Recognize the Importance of Digital Marketing Laura McLellan, Lead Author Laura McLellan, Laura McLellan serves CMOs and other marketing executives, sharing how digital strategies are being integrated

More information

ERP, SCM and CRM: Suites Define the Packaged Application Market

ERP, SCM and CRM: Suites Define the Packaged Application Market Research Publication Date: 25 July 2008 ID Number: G00158827 ERP, SCM and CRM: Suites Define the Packaged Application Market Yvonne Genovese, Jeff Woods, James Holincheck, Nigel Rayner, Michael Maoz Users

More information

Emerging PC Life Cycle Configuration Management Vendors

Emerging PC Life Cycle Configuration Management Vendors Research Publication Date: 20 January 2011 ID Number: G00209766 Emerging PC Life Cycle Configuration Management Vendors Terrence Cosgrove Although the PC configuration life cycle management (PCCLM) market

More information

The What, Why and When of Cloud Computing

The What, Why and When of Cloud Computing Research Publication Date: 4 June 2009 ID Number: G00168582 The What, Why and When of Cloud Computing David Mitchell Smith, Daryl C. Plummer, David W. Cearley Cloud computing continues to gain visibility.

More information

Evaluating Microsoft, Oracle and SAP CRM Application Strategy

Evaluating Microsoft, Oracle and SAP CRM Application Strategy Research Publication Date: 8 October 2009 ID Number: G00170698 Evaluating Microsoft, Oracle and SAP CRM Application Strategy Michael Maoz, Kimberly Collins, Robert P. Desisto The quality of the customer

More information

2009 FEI Technology Study: CPM and BI Pose Challenges and Opportunities

2009 FEI Technology Study: CPM and BI Pose Challenges and Opportunities Research Publication Date: 23 July 2009 ID Number: G00168896 2009 FEI Technology Study: CPM and BI Pose Challenges and Opportunities John E. Van Decker Many organizations recognize that existing financial

More information

Cool Vendors in Business Process Management, 2007

Cool Vendors in Business Process Management, 2007 Research Publication Date: 8 March 2007 ID Number: G00146378 Cool Vendors in Business Process Management, 2007 Janelle B. Hill, Marc Kerremans We will introduce three small and cool business process management

More information

Private Cloud Computing: An Essential Overview

Private Cloud Computing: An Essential Overview Research Publication Date: 23 November 2010 ID Number: G00209000 Private Cloud Computing: An Essential Overview Thomas J. Bittman Private cloud computing requires strong leadership and a strategic plan

More information

Mainframe Modernization: When Migration Is the Answer

Mainframe Modernization: When Migration Is the Answer Research Publication Date: 8 January 2010 ID Number: G00171622 Mainframe Modernization: When Migration Is the Answer Dale Vecchio Mainframe migrations can be executed in a number of ways. Which choice

More information

Best Practice: Having a 'Big Picture' View of IP Telephony Will Give the Buyer More Control

Best Practice: Having a 'Big Picture' View of IP Telephony Will Give the Buyer More Control Research Publication Date: 12 February 2008 ID Number: G00154811 Best Practice: Having a 'Big Picture' View of IP Telephony Will Give the Buyer More Control Steve Blood Companies spend too much on IP-PBXs

More information

Eight Critical Forces Shape Enterprise Data Center Strategies

Eight Critical Forces Shape Enterprise Data Center Strategies Research Publication Date: 8 February 2007 ID Number: G00144650 Eight Critical Forces Shape Enterprise Data Center Strategies Rakesh Kumar Through 2017, infrastructure and operations managers, architects

More information

Microsoft and Google Jostle Over Cloud-Based E-Mail and Collaboration

Microsoft and Google Jostle Over Cloud-Based E-Mail and Collaboration Research Publication Date: 24 March 2008 ID Number: G00156216 Microsoft and Google Jostle Over Cloud-Based E-Mail and Collaboration Tom Austin Both Google and Microsoft come up short in terms of delivering

More information

IT Operational Considerations for Cloud Computing

IT Operational Considerations for Cloud Computing Research Publication Date: 13 June 2008 ID Number: G00157184 IT Operational Considerations for Cloud Computing Donna Scott Cloud computing market offerings increase the options available to source IT services.

More information

Clients That Don't Segment Their Network Infrastructure Will Have Higher Costs and Increased Vendor Lock-in

Clients That Don't Segment Their Network Infrastructure Will Have Higher Costs and Increased Vendor Lock-in Research Publication Date: 15 March 2011 ID Number: G00210952 Clients That Don't Segment Their Network Infrastructure Will Have Higher Costs and Increased Vendor Lock-in Tim Zimmerman Enterprises must

More information

Overcoming the Gap Between Business Intelligence and Decision Support

Overcoming the Gap Between Business Intelligence and Decision Support Research Publication Date: 9 April 2009 ID Number: G00165169 Overcoming the Gap Between Business Intelligence and Decision Support Rita L. Sallam, Kurt Schlegel Although the promise of better decision

More information

Document Management: Assessing Costs and Benefits

Document Management: Assessing Costs and Benefits Research Publication Date: 27 September 2000 ID Number: SPA-11-9200 Document Management: Assessing Costs and Benefits Debra Logan Investment in DM will typically pay for itself within two or three years.

More information

Data in the Cloud: The Changing Nature of Managing Data Delivery

Data in the Cloud: The Changing Nature of Managing Data Delivery Research Publication Date: 1 March 2011 ID Number: G00210129 Data in the Cloud: The Changing Nature of Managing Data Delivery Eric Thoo Extendible data integration strategies and capabilities will play

More information

How to Choose Providers for Mobile Consumer Application Platforms

How to Choose Providers for Mobile Consumer Application Platforms How to Choose Providers for Mobile Consumer Application Platforms Michael McGuire Lead Author Michael McGuire,, Mike McGuire guides digital marketers on best practices for developing strategies. He specializes

More information

Best Practices for Confirming Software Inventories in Software Asset Management

Best Practices for Confirming Software Inventories in Software Asset Management Research Publication Date: 24 August 2009 ID Number: G00167067 Best Practices for Confirming Software Inventories in Software Asset Management Peter Wesche, Jane B. Disbrow This research discusses the

More information

The Current State of Agile Method Adoption

The Current State of Agile Method Adoption Research Publication Date: 12 December 2008 ID Number: G00163591 The Current State of Agile Method Adoption David Norton As the pace of agile adoption increases, development organizations must understand

More information

Use These Guidelines for Making Better CRM Consulting Provider Selections

Use These Guidelines for Making Better CRM Consulting Provider Selections Research Publication Date: 7 July 2006 ID Number: G00141062 Use These Guidelines for Making Better CRM Consulting Provider Selections Matthew Goldman, Ed Thompson, Lorrie Scardino Gartner sees many inconsistencies

More information

IAM can utilize SIEM event data to drive user and role life cycle management and automate remediation of exception conditions.

IAM can utilize SIEM event data to drive user and role life cycle management and automate remediation of exception conditions. Research Publication Date: 1 September 2009 ID Number: G00161012 SIEM and IAM Technology Integration Mark Nicolett, Earl Perkins Integration of identity and access management (IAM) and security information

More information

Knowledge Management and Enterprise Information Management Are Both Disciplines for Exploiting Information Assets

Knowledge Management and Enterprise Information Management Are Both Disciplines for Exploiting Information Assets Research Publication Date: 31 July 2009 ID Number: G00169664 Knowledge Management and Enterprise Information Management Are Both Disciplines for Exploiting Information Assets Regina Casonato This research

More information

The IT Service Desk Market Is Ready for SaaS

The IT Service Desk Market Is Ready for SaaS Research Publication Date: 17 April 2009 ID Number: G00166526 The IT Service Desk Market Is Ready for SaaS David M. Coyle The IT service desk market is well-positioned to use the software-as-a-service

More information

Predicts 2008: The Market for Servers and Operating Systems Continues to Evolve

Predicts 2008: The Market for Servers and Operating Systems Continues to Evolve Research Publication Date: 6 December 2007 ID Number: G00152575 Predicts 2008: The Market for Servers and Operating Systems Continues to Evolve John Enck, Philip Dawson, George J. Weiss, Rakesh Kumar,

More information

Organizations Must Employ Effective Data Security Strategies

Organizations Must Employ Effective Data Security Strategies Research Publication Date: 30 August 2005 ID Number: G00123639 Organizations Must Employ Effective Data Security Strategies Rich Mogull Organizations can best protect data through a hierarchical data security

More information

A Guide to Adapting IT Tools for Smart Grid OT Management Challenges

A Guide to Adapting IT Tools for Smart Grid OT Management Challenges Industry Research Publication Date: 12 September 2011 ID Number: G00216907 A Guide to Adapting IT Tools for Smart Grid OT Management Challenges Randy Rhodes Smart grid technologies span all of the domains

More information

Discovering the Value of Unified Communications

Discovering the Value of Unified Communications Research Publication Date: 12 February 2007 ID Number: G00144673 Discovering the Value of Unified Communications Bern Elliot, Steve Cramoysan Unified communications represent a broad range of new solutions

More information

Enterprise JavaBeans' Future: Getting Simpler, More Ubiquitous, but Not Dominant

Enterprise JavaBeans' Future: Getting Simpler, More Ubiquitous, but Not Dominant Research Publication Date: 27 October 2009 ID Number: G00171637 Enterprise JavaBeans' Future: Getting Simpler, More Ubiquitous, but Not Dominant Massimo Pezzini Enterprise JavaBeans (EJB), part of the

More information

Responsible Vulnerability Disclosure: Guidance for Researchers, Vendors and End Users

Responsible Vulnerability Disclosure: Guidance for Researchers, Vendors and End Users Research Publication Date: 17 October 2006 ID Number: G00144061 Responsible Vulnerability Disclosure: Guidance for Researchers, Vendors and End Users Amrit T. Williams, John Pescatore, Paul E. Proctor

More information

Tips for Evaluators: Better Business Intelligence RFPs

Tips for Evaluators: Better Business Intelligence RFPs Research Publication Date: 11 May 2009 ID Number: G00167840 Tips for Evaluators: Better Business Intelligence RFPs James Richardson Many of the business intelligence (BI) RFP data-collection exercises

More information

Now Is the Time for Security at the Application Level

Now Is the Time for Security at the Application Level Research Publication Date: 1 December 2005 ID Number: G00127407 Now Is the Time for Security at the Application Level Theresa Lanowitz Applications must be available, useful, reliable, scalable and, now

More information

Cool Vendors in Platform and Integration Middleware, 2009

Cool Vendors in Platform and Integration Middleware, 2009 Research Publication Date: 17 March 2009 ID Number: G00165952 Cool Vendors in Platform and Integration Middleware, 2009 Benoit J. Lheureux, Massimo Pezzini, Paolo Malinverno This research reviews three

More information

Case Study: New South Wales State Department of Education Adopts Gmail for 1.2 Million Students

Case Study: New South Wales State Department of Education Adopts Gmail for 1.2 Million Students Industry Research Publication Date: 26 January 2010 ID Number: G00172722 Case Study: New South Wales State Department of Education Adopts Gmail for 1.2 Million Students Steve Bittinger Australia's New

More information

For cloud services to deliver their promised value, they must be underpinned by effective and efficient processes.

For cloud services to deliver their promised value, they must be underpinned by effective and efficient processes. Research Publication Date: 15 October 2010 ID Number: G00208009 ITIL 'in the Cloud' George Spafford, Ed Holub The cloud-computing delivery model is generating a lot of interest from organizations wishing

More information

Gartner Defines Enterprise Information Architecture

Gartner Defines Enterprise Information Architecture Research Publication Date: 20 February 2008 ID Number: G00154071 Gartner Defines Enterprise Information Architecture David Newman, Nicholas Gall, Anne Lapkin As organizations look for new ways to exploit

More information

Managing IT Risks During Cost-Cutting Periods

Managing IT Risks During Cost-Cutting Periods Research Publication Date: 22 October 2008 ID Number: G00162359 Managing IT Risks During Cost-Cutting Periods Mark Nicolett, Paul E. Proctor, French Caldwell To provide visibility into increased risks

More information

The EA process and an ITG process should be closely linked, and both efforts should leverage the work and results of the other.

The EA process and an ITG process should be closely linked, and both efforts should leverage the work and results of the other. Research Publication Date: 4 April 2008 ID Number: G00155260 Integrate EA and IT Governance s Betsy Burton, R. Scott Bittler, Cassio Dreyfuss In many organizations, we find that IT governance (ITG) initiatives

More information

Bankinter Differentiates Itself by Focusing on Innovation and CRM

Bankinter Differentiates Itself by Focusing on Innovation and CRM Research Publication Date: 4 October 2005 ID Number: G00127276 Bankinter Differentiates Itself by Focusing on Innovation and CRM John Radcliffe Bankinter successfully competes in the Spanish banking market

More information

Magic Quadrant for Higher Education Administrative Suites, 2005

Magic Quadrant for Higher Education Administrative Suites, 2005 Industry Research Publication Date: 21 November 2005 ID Number: G00131715 Magic Quadrant for Higher Education Administrative Suites, 2005 Marti Harris, Michael Zastrocky With Oracle's acquisition of PeopleSoft,

More information

Backup and Disaster Recovery Modernization Is No Longer a Luxury, but a Business Necessity

Backup and Disaster Recovery Modernization Is No Longer a Luxury, but a Business Necessity Research Publication Date: 11 August 2011 ID Number: G00215300 Backup and Disaster Recovery Modernization Is No Longer a Luxury, but a Business Necessity John P Morency, Donna Scott, Dave Russell For the

More information

APaaS: A Step to a 'Killer App' for Cloud Computing?

APaaS: A Step to a 'Killer App' for Cloud Computing? Research Publication Date: 1 June 2009 ID Number: G00168152 APaaS: A Step to a 'Killer App' for Cloud Computing? Yefim V. Natis, Eric Knipp "Easy to learn and use application development environment, with

More information

Gartner's View on 'Bring Your Own' in Client Computing

Gartner's View on 'Bring Your Own' in Client Computing G00217298 Gartner's View on 'Bring Your Own' in Client Computing Published: 20 October 2011 Analyst(s): Leif-Olof Wallin Here, we bring together recently published research covering the hot topic of supporting

More information

Integrated Marketing Management Aligns Executional, Operational and Analytical Processes in a Closed-Loop Process

Integrated Marketing Management Aligns Executional, Operational and Analytical Processes in a Closed-Loop Process Research Publication Date: 26 October 2010 ID Number: G00207031 Integrated Marketing Management Aligns Executional, Operational and Analytical Processes in a Closed-Loop Process Kimberly Collins This research

More information

Five Business Drivers of Identity and Access Management

Five Business Drivers of Identity and Access Management Research Publication Date: 31 October 2003 ID Number: SPA-21-3673 Five Business Drivers of Identity and Access Management Roberta J. Witty The primary reasons to implement IAM solutions are business facilitation,

More information

An outline of the five critical components of a CRM vision and how they contribute to an enterprise's CRM success

An outline of the five critical components of a CRM vision and how they contribute to an enterprise's CRM success Research Publication Date: 1 March 2007 ID Number: G00146362 How to Create a Powerful CRM Vision Gene Alvarez This research provides: Guidance on how to develop a CRM vision An outline of the five critical

More information

Repurposing Old PCs as Thin Clients as a Way to Save Money

Repurposing Old PCs as Thin Clients as a Way to Save Money Research Publication Date: 30 March 2009 ID Number: G00166341 Repurposing Old PCs as Thin Clients as a Way to Save Money Mark A. Margevicius, Stephen Kleynhans Tough economic times are forcing customers

More information

Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing

Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing Research Publication Date: 19 July 2011 ID Number: G00214537 Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing Benoit J. Lheureux Paper manufacturer Mohawk Fine Papers needed

More information

MarketScope for IT Governance, Risk and Compliance Management, 2008

MarketScope for IT Governance, Risk and Compliance Management, 2008 Research Publication Date: 11 February 2008 ID Number: G00154941 MarketScope for IT Governance, Risk and Compliance Management, 2008 Paul E. Proctor, Mark Nicolett, French Caldwell The IT GRCM market was

More information

Additional Tools for a World-Class ERP Infrastructure

Additional Tools for a World-Class ERP Infrastructure G00219770 Additional Tools for a World-Class ERP Infrastructure Published: 28 October 2011 Analyst(s): Pat Phelan, Derek Prior This research provides a guide to the infrastructure elements that are needed

More information

Q&A: Seven Questions Every Business Intelligence Leader Must Answer

Q&A: Seven Questions Every Business Intelligence Leader Must Answer Research Publication Date: 9 April 2008 ID Number: G00156821 Q&A: Seven Questions Every Business Intelligence Leader Must Answer Kurt Schlegel, Bill Hostmann Every business intelligence leader must answer

More information

The Business Rule Engine 2003 Magic Quadrant

The Business Rule Engine 2003 Magic Quadrant Markets, J. Sinur Research Note 7 April 2003 The Business Rule Engine 2003 Magic Quadrant Business rule engines are moving toward maturity. In 2003, they will support business agility when called on to

More information

Agenda for Supply Chain Strategy and Enablers, 2012

Agenda for Supply Chain Strategy and Enablers, 2012 G00230659 Agenda for Supply Chain Strategy and Enablers, 2012 Published: 23 February 2012 Analyst(s): Michael Dominy, Dana Stiffler When supply chain executives establish the right strategies and enabling

More information

Toolkit: Reduce Dependence on Desk-Side Support Technicians

Toolkit: Reduce Dependence on Desk-Side Support Technicians Gartner for IT Leaders Publication Date: 23 April 2007 ID Number: G00147075 Toolkit: Reduce Dependence on Desk-Side Support Technicians David M. Coyle, Terrence Cosgrove The IT service desk and PC life

More information

Cloud E-Mail Decision-Making Criteria for Educational Organizations

Cloud E-Mail Decision-Making Criteria for Educational Organizations Research Publication Date: 10 June 2011 ID Number: G00213675 Cloud E-Mail Decision-Making Criteria for Educational Organizations Matthew W. Cain Educational organizations sometimes struggle to choose between

More information

Use This Eight-Step Process for Identity and Access Management Audit and Compliance

Use This Eight-Step Process for Identity and Access Management Audit and Compliance Research Publication Date: 28 March 2005 ID Number: G00126592 Use This Eight-Step Process for Identity and Access Management Audit and Compliance Roberta J. Witty, Ant Allan, Jay Heiser Authentication,

More information

SAP Is Driving Analytics, Cloud and Mobility in the Nexus of Forces

SAP Is Driving Analytics, Cloud and Mobility in the Nexus of Forces G00235446 SAP Is Driving Analytics, Cloud and Mobility in the Nexus of Forces Published: 24 August 2012 Analyst(s): Donald Feinberg SAP has moved from applications vendor to software provider with a broad

More information