CPCA HEALTHMANAGEMENT+

Transcription

1 Program Introduction and Overview Today s presenters are: Kelly Cimino Senior Marketing Coordinator Laree Kiely President and CEO Kiely Group Ana Estrada Director, Programs & Customer Relations Kiely Group Meriah Gille PM/EHR Project Manager Native American Health Center Today s Webinar The goal of this webinar is to answer the following questions: 1. What immediate need does HM+ meet in our industry? 2. What is the overall content and methodology of the program? 3. How can HM+ equip your key talent to lead with impact at your health center or clinic? 4. What will participants know, how might their attitudes shift, and how might their behaviors change as a result of participating in the program? And to answer any other outstanding questions you may have. / Kiely Group 1

2 Welcome What immediate need does HM+ meet in our industry? WHY?? "The workforce shortage is certainly one of the top challenges we are facing currently, and the expansion hasn't even occurred yet." Carmela Castellano-Garcia, President and CEO, California Primary Care Association "If employees leave a company, there's a cost to advertise and recruit. Providers lose out every single day there's an empty position." Tricia Pattee, Product Director, HEALTHeCAREERS, an online resource for both recruitment and job searches within the healthcare industry. / Kiely Group 2

3 No really. Why?? You Your organization Your consumers Society Your at large community The downfall of this country is we are passing off as progress what is really just change and rather then dispensing knowledge we should be developing wisdom. A. Lincoln What is the overall content and methodology of the program? FROM A MANAGING CULTURE TO A COACHING CULTURE Why the Shift: Better Performance Higher engagement Succession planning Career pathing Develops people on the job Teaches people to think not just react Better, more effective interactions More likely to get things done correctly Creates continuous improvement Leverages transparency Managers work less hard Employees are more accountable (including for their own careers) Demands that people know their aspirations more likely to get the right people in the right jobs / Kiely Group 3

4 HealthManagement+ Overview As a result of participating in the HealthManagement+ Program, you will be able to: Understand the current socioeconomic and regulatory trends and uncertainties that are shaping the health care industry and the shifting role of Community Health Centers Apply critical thinking skills to operate more effectively within a dynamic environment Develop a deeper level of self insight into personal management style and leadership aspirations Enhance day-to-day managerial decision making skills Align team to respective CHC strategy Develop others for enhanced performance and coach to a career path Leverage a network of internal and external relationships to move your organizational forward in a way that delivers extraordinary patient-centered care HM Road Map F2F Session 3 F2F Session 2 October F2F Session 1 April January Webinar 3: Developing Self Insight Webinar 4: Financial Drivers of Performance Webinar 5: Application Report Out Webinar 1: Creativity Webinar 2: Critical Thinking 2015 Two Cohorts: Los Angeles & Sacramento How can HM+ equip your key talent to lead with impact at your health center or clinic? / Kiely Group 4

5 Sustainability & Spread-ability Integrating Reflection with Action Follow effective action with quiet reflection. From the quiet reflection will come even more effective action. - Peter Drucker Sustainability and Spread-ability Alumni Perspective Meriah Gille PM/EHR Project Manager Native American Health Center What will participants know, how might their attitudes shift, and how will their behaviors change as a result of participating in the program? / Kiely Group 5

6 Co-Create Collective Impact The rules of interaction that govern collective The impact rules lead of interaction to changes that in govern individual collective and organizational impact lead behavior to changes that in create individual an ongoing and organizational progression behavior of alignment, that create discovery, an ongoing progression learning of and alignment, emergence. discovery, John Kania and Mark Kramer learning and emergence. John Kania and Mark Kramer What We Found People interacting with information People interacting with other people What We Found: It s Not Just What People Do, It s How They Think / Kiely Group 6

7 How We Define Learning K A B S S KNOWLEDGE ATTITUDE BEHAVIOR SUSTAINABILITY SPREAD-ABILITY The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday s logic. --Peter Drucker-- Q&A / Kiely Group 7

8 2015 Applications due November 1, For more information visit or contact Ana Estrada or / Kiely Group 8