2015 SummerNewsletter

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1 2015 SummerNewsletter THE PRIZE IS RIGHT! 2 This year we ve added fun to the car buying process. If the price is right and the PRIZE 2 then there s nothing stopping you from buying the vehicle you ve been eyeing! With the 2016 models hitting the market, car dealerships are now offering better prices and more incentives so they can deplete their current inventory. This makes now the perfect time to shop for vehicles and motorcycles at incredibly low prices. We want you to enjoy the car buying process, so we decided to put a spin on the renowned PRIZE 2 drop game. It s our "PRIZE IS RIGHT" 2 Auto Loan Promotion! See how you can get multiple chances 2 at cool PRIZES 2 : LOAN AMOUNT 2 # of CHANCES 2 Up to $26, $26, to 52, $52, Get a new HPFCU auto loan for the right prize 2! For a limited time, we ve added a new incentive to finance your purchase with us. It s our PRIZE IS RIGHT 2 auto promotion. Rate discount of 0.10% Rate discount of 0.15% Rate discount of 0.20% Rate discount of 0.25% $10.00 gas card $15.00 gas card $20.00 gas card $25.00 gas card Here s how it works. Finance a new or pre-owned vehicle or motorcycle, or refinance from another lender, at our low rate as low as 1.74% APR 1 for up to 60 months. 1 When you do, you ll receive up to 3 chances 2 at some pretty cool PRIZES 2 as a thank you for being a loyal member. At loan closing, drop the puck and watch it bounce down and slide into the PRIZE 2 slot. With each puck you ll receive one of the following PRIZES 2 : And the PRIZES 2 are stackable! Get a rate discount, gas card or any combination between. With our low rates and great terms, a fast, easy, convenient loan approval process and flexible payment options, there s no reason not to choose HPFCU. Get your auto loan today! This offer ends October 3, (continued on back) The warm weather is calling your name and so is that cruise on the blue seas. Enjoy both with our "CRUISE INTO SAVINGS" 2 Home Equity Loan Promotion! Now is the perfect time to remodel your home, take that dream vacation, give your daughter her fairytale wedding or get your son registered for college. Cruise right into savings with a sweet deal on a HPFCU Home Equity Loan. Finance a new Home Equity Loan or refinance from another lender with rates as low as 3.50% APR. 1 For a limited time, we ve sweetened the deal. CRUISE INTO SAVINGS 2 Borrow as little as $40, in a Home Equity Loan with us, and you will get a CRUISE FOR TWO. 2 A 5-day, 4-night cruise to Mexico, the Bahamas or the Western Caribbean could be yours! Ports of departure include: Port Canaveral Miami Jacksonville New Orleans Galveston Los Angeles Don t wait a moment longer. Finance your Home Equity Loan, and start planning your vacation destination today. Apply in person at an office location or call to schedule an appointment with a Home Equity Loan Officer. This offer ends October 3, (continued on back)

2 She knows her ABCs and can count to 20, but does she understand the importance of good savings habits? It s never too early to learn good savings habits. It s so important that a young child develops good savings habits. It s a trait that can help them throughout their life. By having them join the credit union* at an early age, we can help them with the ABCs of savings through our Lil Star Account and later teach them to make good financial decisions through our 5 Star Account. At every stage of their life, we can help them with their financial needs: regular deposits from their first job to savings, their first checking account, and financing their first car. We will be here when they need advice on buying a home, saving for their children s education, and investing for retirement. While your children are on their summer break, why not bring them by the credit union and open their first financial account? It s something that will last a lifetime. *Must meet membership eligibility. The best bank in Houston isn t a bank it s a credit union! In 2014, HPFCU was recognized as 1 of 6 credit unions for being the nation s best in providing direct financial benefits to our members based on our competitively low loan rates, fewer and lower fees and higher than average dividend yields compared to other financial institutions. Additionally, HPFCU was recognized as one of the healthiest credit unions in America with a ranking of 37 out of 6,600 financial institutions. When you join HPFCU, you are joining a financial cooperative that is only open for membership to the Houston Police Department and their immediate families.* At HPFCU, our members are the owners. The Board of Directors is made up of volunteer retired and active HPD officers. That s why we understand your financial needs. We work with your needs in mind to ensure that you get the loans you need and reach your savings goals. Our primary goal to meet our members needs while exceeding their expectations remains our priority. So, the next time you think about going to a bank for financial service go to the credit union instead. We re here for YOU!

3 DITCH, SWITCH & WIN! 1 DITCH your bank and SWITCH to HPFCU during our DITCH, SWITCH & WIN 1 Checking Promotion! Are you tired of being charged high fees and hidden charges on your checking account? Then, it s time to say no thanks to your big bank and switch your checking to HPFCU. You could win $1,000.00! 1 DITCH YOUR BANK. Those minimal monthly service fees and hidden charges easily add up to hundreds of dollars each year. Instead of paying high fees, you should start keeping that money for yourself. SWITCH TO HPFCU. Your financial security is important to us. Our FREE checking account offers all the conveniences and benefits you want in a checking account. It s an easy process to open one, too. Stop by one of our office locations and we ll help you make the switch. In no time, you ll be on your way with your new account and a FREE Visa debit card. WIN $1, We know that you ll be so excited about your HPFCU checking account that you ll leave ready to destroy your old bank s debit card. We d love to see you bid farewell to your big bank so much that we are willing to you reward you! All you have to do is: Open a new checking account with HPFCU by July 31, Post a photo of yourself shredding your bank s ATM/debit cards or checks on our Facebook page. Then, you will be automatically entered for a chance to WIN $1,000.00! 1 Why switch to HPFCU? Look at the benefits and convenience our FREE checking account offers: No monthly service fee or minimum balance requirement Free telephone, online and mobile banking 3 Mobile text message banking 3 Mobile deposit 3 Online Bill Pay 2 and ebills Person-to-person transfers with PopMoney 2 Member-to-member transfers with Shared Account access estatements There s more! During the months of June and July, two random entries will also be selected each month to win a $ gift card. 1 Do you already have a checking account with HPFCU? Existing HPFCU checking account members can also post a photo of themselves shredding another bank or financial institution s ATM/debit cards or checks for a chance to WIN. 1 Make the switch now! This offer ends July 31, (continued on back) It s primetime to invest in real estate property. Houston s real estate market is thriving, rental properties are in high demand and mortgage rates are incredibly low. This is the best time to become a savvy real estate investor! Investment properties such as single-family homes and rental properties are an ideal way to supplement your income. With the current low interest rates, the difference between rental income and mortgage payments could put extra money in your pocket while your assets grow as the equity in the property increases. We can help you start your real estate portfolio. HPFCU has partnered with Colonial Savings to offer Investment Property Loans with low rates, flexible terms and payment options. We can help finance: Single-family home or condo Second home or vacation home Duplex, triplex or quadplex Unimproved or raw land Each investment property loan situation is unique, and we re here for you every step of the way. Our Mortgage Loan Officer is available to review your financing options and answer all your Investment Property Loan questions. Call or , ext. 3206, to speak with Pat Owens, On-Site Mortgage Loan Officer, NMLS All loans subject to credit approval and appraisal. Rates and terms may vary and are subject to change. This is not an offer to extend credit as defined by Section of Regulation Z. Home loans are provided in partnership with CU Members Mortgage a division of Colonial Savings, NMLS

4 Business Resumption and Disaster Recovery Plan Hurricane Ike of 2008 taught us all many lessons about disaster preparedness. HPFCU does not wait until a storm is in the gulf to prepare for contingency situations. We know the event of a disaster or evacuation can be very stressful, and in most cases is unexpected. Disasters can happen anywhere and credit unions, like other businesses, can experience interruption of services from power outages and severe storms. HPFCU is taking a proactive approach to this possible problem and is well-equipped with a Business Resumption and Disaster Recovery Plan. The purpose of the plan is to counteract interruptions to business activities and to protect critical business processes from the effect of major failures or disasters. This helps ensure you receive minimal disruptions in the event of a disaster or evacuation. The plan was designed so we can return to normal business operations in an efficient and timely manner. Additionally, the plan helps ensure your money is safe and that you will be able to access your funds with minimal or no interruptions in the event of a disaster or evacuation. With proactive measures in place, including secured backup of financial records to a remote facility, we have an increased operations resiliency and the systems, data and procedures to recover should a contingency situation occur. During stressful and unexpected events, timely and effective communication is critical. Therefore, in the event of a disaster involving HPFCU, we are asking our members to check our website regularly for instructions and updates. As information becomes available, we will keep you updated on the situation at hand. Our Resources Available, Even During a Disaster or Evacuation: Credit Union Friendly ATM network Shared Branching Credit Union Friendly ATM Network HPFCU is part of a network of credit unions that offer a fee-free ATM Network at over 90 locations throughout southeast Texas. The Credit Union Friendly ATM Network will allow you to use your debit card at any one of the participating credit union ATM s without being charged a transaction fee or being charged a fee to your account. Log on to to locate an ATM. *The cash withdrawal amount may be limited in the event that the ATM is unable to communicate with HPFCU. Shared Branching HPFCU is part of a network of Shared Branches that give you access to your HPFCU account at over 5,000 locations across the country. The Shared Branch locations will allow you to conduct transactions just as if you were at one of our HPFCU office locations. You can conduct a range of transactions, such as: Deposits Withdrawals* Loan Payments Make transfers between accounts Purchase money orders, travelers checks and official checks** Log on to to locate participating Shared Branches. When you visit a shared branch you will need to provide: Your credit union s name Your member number and account/loan ID Valid government-issued photo identification, i.e., state driver s license, U.S. Passport *Cash withdrawal limits may vary by location as determined by the Shared Branch. Additionally, the cash withdrawal amount may be limited in the event that the Shared Branch is unable to communicate with HPFCU. **May not be available at all locations.

5 Calling all Home Buyers! An educational seminar will be taking place at the Main Office located at 1600 Memorial Drive, Houston, TX on Saturday, July 11, 2015 from 10:00 AM to 12:00 PM. All members are welcome to attend the Home Buyers Seminar. Interested members simply need to register by calling or ing HPFCU s On-Site Mortgage Loan Officer, Pat Owens, will be speaking on topics such as: down payment requirements, the different programs available to home buyers, dealing with different types of credit issues, mortgage insurance, acceptable sources of down payment money, using a non-occupant co-borrower and an overview of the entire home buying process from application to closing. Pat will also be able to answer any questions members may have regarding the mortgage process and will provide an opportunity for members to receive a free mortgage pre-approval. This seminar will be the best two hours you will ever spend. So, you do not want to miss it. Leave empowered with the knowledge of what it takes to open the door to home ownership. RSVP by July 8, 2015! Pat Owens On-Site Mortgage Loan Officer, NMLS or Ext pato@homeloancu.com Meet Gilbert DeLaGarza, On-site Liberty Mutual Insurance Agent for Houston Police FCU. Hours: Every Thursday from 10:00 am to 4:00 pm and/or by appointment. Gilbert has been with Liberty Mutual since April He is committed to providing you with quality protection and service at an affordable price. Liberty Mutual Insurance s partnership with TruStage Auto & Home Insurance Program makes Houston Police FCU the place for auto and home insurance. That s because the TruStage Auto & Home Insurance Program is built on many of the same foundations as we are: competitive rates, excellent service and solid value. You want auto and home insurance that you can depend on and rates you can afford. With discounts for being a member and easy switching from your existing carrier, it s worth a quick call or visit. To learn more about complete coverage plans designed to protect your auto and home, just give Gilbert a call. Gilbert DeLaGarza Kingsland Blvd, Ste D Katy, TX Ext or TruStage Auto & Home Insurance Program is made available through TruStage Insurance Agency, LLC and issued by leading insurance companies. Your HPFCU credit card is the only card you need. We made the features of our credit cards so special that it should be the only kind of card you need to use. Our cards offer no balance transfer fees, no over-the-limit fees, a 25-day grace period on purchases, low variable rates and no annual fee (except Visa Rewards). Our cards also provide all the conveniences you want and need including online access to transaction history, current balance and available credit. Additionally, make payments and sign up for and view estatements with just a click of a button. Want more? Our Visa Rewards allows you to earn points redeemable for merchandise, gift cards, travel and more. With a low $35.00 annual fee,* it s a great benefit and value. There s no reason to wait any longer. If you don t have a HPFCU credit card, apply now online at hpfcu.org, call LOANS or stop by any office location. You can have it all with a HPFCU card! *Fees subject to change. See current Credit Card Agreement for a complete list of fees. Statement of Condition (as of May 31, 2015) Assets $591.4 million Loans $285.9 million Deposits $508.3 million Members 25,083

6 Editor...LeDetri Jenkins Main Office 1600 Memorial Drive Houston, Texas Office Hours: 7:00 am to 4:30 pm, Mon-Fri Drive-Up Hours: 6:00 am to 7:00 pm, Mon-Fri Saturday Hours: 9:00 am to 1:00 pm (except Holiday weekends) Willowbrook Office (Willowbrook Place Bldg) Highway 249, Suite 107 Houston, Texas Office Hours: 8:30 am to 4:30 pm, Mon-Fri Travis Office 1200 Travis Houston, Texas Office Hours: 8:00 am to 4:30 pm, Mon-Fri Restricted access: This location available to HPD employees with access to the HPD Headquarters (Administration Building) only. Federally insured by NCUA THE PRIZE IS RIGHT 2 CRUISE INTO SAVINGS 2 Investment property SWITCH, DITCH & WIN 2 Home buyer seminar HPFCU credit cards Liberty Mutual Agent Shared branching Have your child join HPFCU The best bank is a credit union! Business resumption & disaster recovery plan Credit Union Friendly ATM Network Don t miss out on our Auto Loan, Home Equity Loan and Checking promotions! Upcoming Holidays Labor Day Monday, September 7 (Memorial Drive also closed Saturday, September 5) Veterans Day Wednesday, November Memorial Drive Houston, TX Thanksgiving Holiday Thursday, November 26 Call for current loan and savings rates. Or, visit our website at hpfcu.org. Friday, November 27 (Memorial Drive also closed Saturday, November 28) Christmas Holiday Thursday, December 24 Friday, December 25 (Memorial Drive also closed Saturday, December 26) THE PRIZE IS RIGHT 2 (continued from front page) 1 APR = Annual Percentage Rate. Rate based on loan term of 60 months or less for new and pre-owned vehicles and motorcycles year 2009 and newer. Rate may vary based on longer term. Vehicle loan payment example: At 1.74% APR on a $10, loan with a 60-month term, monthly payment would be approximately $ Rate current as of June 17, 2015, and is subject to change based on market conditions and borrower eligibility. 2 Members of HPFCU that finance a new or pre-owned vehicle or motorcycle, or refinance a new or pre-owned vehicle or motorcycle from another lender on or after July 6, 2015 are eligible for the PRIZE IS RIGHT Auto Loan Promotion. As determined by the loan amount financed, the member will receive 1 to 3 chances per qualifying vehicle or motorcycle loan. The promotion is limited to new or pre-owned vehicle and motorcycle purchases, and vehicles and motorcycles refinanced from another lender only. Vehicles and motorcycles currently financed with HPFCU are ineligible for the promotion. At the time of loan closing, member will be allowed to drop puck(s) to receive prize offers. Prize offers include: 1) a rate discount of 0.10%, 0.15%, 0.20% and/or 0.25% off the member s qualifying APR 1, and/or 4) a $10.00, $15.00, $20.00 and/or $25.00 gas card. See Official Promotion Rules for specifics and eligibility online at hpfcu.org. Contact a HPFCU representative for full details. 3 Credit score will be established by Equifax Beacon FACTA 09 model #MD Qualifying HPFCU criteria applies for all loans. Maximum qualifying term may vary based on year of collateral. Refinance restrictions apply. Current HPFCU loans cannot be refinanced at this rate. Offer does not apply to existing HPFCU auto loans. Other qualifications may exist. Membership eligibility is required. CRUISE INTO SAVINGS 2 (continued from front page) 1 APR = Annual Percentage Rate. Credit score will be established by Equifax Beacon FACTA 09 model #MD Rate current as of June 17, 2015, and is subject to change based on market conditions and borrower eligibility. 3.50% APR for Home Equity Loan is fixed and requires member to pay for all underwriting services including, but not limited to, appraisals, flood, title search/insurance, credit report and filing fees. Rate will vary if member elects not to pay for underwriting services. 3.50% APR for Home Equity Line of Credit (HELOC) is variable. Variable APR equal to The Wall Street Journal Prime Rate (currently 3.25%) plus a fixed percentage, or margin, with a minimum APR of 3.50% and a maximum APR of 18.00%. APR may be higher based on the prevailing variable-rate index value, credit qualifications, the amount of the loan or credit line, combined loan-to-value, and/or property type. Minimum closed-end Home Equity Loan is $5, Minimum HELOC is $10, Maximum closed-end Home Equity Loan or HELOC, together with any other mortgage(s), cannot exceed 80% of the property value on the family, owner-occupied property. Homeowner s property insurance is required. Flood insurance may be required. Non-owner-occupied properties are ineligible for this offer. Offer does not apply to existing HPFCU Home Equity Loans or HELOCs. Membership eligibility is required. 2 Members of HPFCU that finance a Home Equity Loan or Home Equity Line of Credit (HELOC) in the amount of $40, or more between July 6, 2015 and October 3, 2015 are eligible. Loan must be funded no earlier than July 6, 2015 and no later than October 3, 2015 to be eligible. Loans funded prior to July 6, 2015 or after October 3, 2015 are ineligible and will be excluded from the promotion. The promotion is limited to new Home Equity Loans or HELOCs only. Home Equity Loans or HELOCs currently financed with HPFCU are ineligible for the promotion. At loan closing, member will receive a cruise vacation certificate for two per qualifying Home Equity Loan or HELOC. Members closing jointly with one or more persons will receive only one certificate. Certificate recipient is responsible for: 1) a one-time registration fee of $19 per person (certificate is transferable prior to registration, during registration period), 2) port charges, taxes, customs and fulfillment fees of $39.60 per day/per person, 3) transportation to and from the port, 4) any applicable identification and 5) any applicable incidental/gratuity charges and/or fees. See certificate for full details. Visit hpfcu.org for Official Promotion Rules and eligibility. Check with a HPFCU representative for full details. Promotion ends October 3, DITCH, SWITCH & WIN 2 (continued from inside) 1 During the promotional period of June 1, 2015 through July 31, 2015, members can open a HPFCU checking account and share a photo shredding another bank or financial institution s ATM/debit cards or checks on HPFCU s Facebook page to be entered into a drawing for a $1, One random entry will be selected from all entries received. Additionally, four gift cards in the amount of $ each will be awarded randomly during the months of June and July. Members with an existing HPFCU checking account are also eligible to enter the promotion by sharing a photo shredding another bank or financial institution s ATM/debit cards or checks on HPFCU s Facebook page. All participants sharing photos are responsible for concealing any confidential information included on the ATM/debit cards or checks such as: account number, address, driver s license number, etc. Winners will be selected at random from all entries received at the time of the drawing. HPFCU checking account must be opened no later than July 31, 2015 to be eligible. HPFCU check accounts opened after July 31, 2015 are ineligible and will be excluded from the promotion. Members and non-members who wish to participate in the Ditch, Switch & Win drawings must submit a 3 x 5 index card with Ditch, Switch & Win, their name, address and phone number to: 1600 Memorial Dr., Houston, TX, 77007, Attn: Marketing Department or to any office location. Only one entry per person. All entries must be received by July 31, $ cash prize will be substituted for a winning member or non-member without a qualifying HPFCU checking account. Winner must be at least 18 years of age. See Official Promotion Rules for specifics and eligibility online at hpfcu.org. Check with a HPFCU representative for full details. Promotion ends July 31, Subject to a service fee. Fees subject to change. See our current Fee Schedule and Membership Agreement for a complete list of fees. 3 Online, mobile and mobile text message banking and mobile deposit are free services with HPFCU. Standard data and messaging charges may apply. Please check with your service provider.

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