Homeowners Insurance. Home. Protecting fine residences, and the memories inside them

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1 Homeowners Insurance Home Protecting fine residences, and the memories inside them

2 ne residences t Better Protection Starts with a Strong Foundation All too often, the insurance coverage that suited us once upon a time perhaps when we were young and just starting out no longer protects us adequately today. That s why the member companies of American International Group, Inc. (AIG) created Premier Client Solutions. It was specially designed to keep up with your success, while providing the right protection for where you are right now. When it comes to the place (or places) you call home, AIG Premier Client Solutions enables you to rely on broad coverage with few restrictions. That means more protection against the diverse situations that can cause property damage or loss. We also understand that the work you ve put into your home makes it different from those of your neighbors down the street or your friends across town. Optional coverage add-ons will help you choose what you need to obtain the best-fitting policy. Equally important as the coverage we provide is the support you ll receive along the way. You can look to us for guidance and tips to get smarter about preventing damage before it occurs. Yet in the unfortunate event that something goes wrong, we ll be there day or night. Our highly experienced claims team is extremely familiar with the needs and nuances of fine homes, and will be sure that your needs are considered and frustrations are minimized.

3 Coverage Highlights Here are just some of the advantages at your disposal: Rebuilding your home without worry If you ve not carefully considered what it would cost to rebuild your home from scratch in today s marketplace, it s likely that your current policy doesn t account for everything you d need to be made whole. Many people aren t aware of this, but the amount of coverage you purchase should be based on your home s replacement cost, not its market value. It needs to factor in expenses for imported building materials, interior design and contractor fees, fuel, labor and more. It also needs to keep up with any upgrades or improvements you ve made over time. Typically, insurance providers compensate for these factors by providing an additional 50 percent over your coverage limit to assist with rebuilding costs, but very often homeowners are still left with out-of-pocket expenses. AIG takes it a step further: We provide an extra 100 percent of the dwelling s coverage limit when you rebuild at the same location. 1 To minimize the risk of under-insurance, we ll also work with you and your independent insurance advisor to determine an accurate replacement cost for your home today to ensure that you start out with the right protection. Guaranteed rebuilding coverage To provide even greater peace of mind, we offer a guaranteed rebuilding cost option. It means that in the unfortunate event that your home is damaged irreparably, you can rebuild at the same location to match its prior quality without fear of running out of coverage. Green rebuilding coverage If you are rebuilding after a covered loss, this optional enhancement covers the increased costs to choose environmentally friendly materials and methods. 1 Rebuilding coverage limits may vary in some states, and the guaranteed rebuilding cost option may not be available in all states. he memories...

4 Protecting your possessions Insuring your home also requires paying careful attention to the items inside, from high-end plumbing fixtures to family heirlooms. With AIG, you won t be penalized for depreciation if something is damaged, lost or merely broken. Distinct coverage for valuable articles Jewelry, fine art, antiques and other collectibles are subject to special limits on any homeowners policy. If you have precious items that require a higher level of protection, you can add valuable articles coverage. It responds to loss or damage due to fire, theft and breakage anywhere in the world, with no deductible. Equipment breakdown coverage Homes today contain more mechanical and electrical equipment than ever before. This coverage is intended to reduce out-ofpocket expenses and minimize the hassles associated with lengthy and disruptive repairs to critical home equipment. 2 Reimbursing for the back-up of sewers and drains Water-related damage is one of the most frequent and costly causes of loss. Most insurers will cover everyday occurrences like a burst pipe, but not all will respond appropriately when the source of the problem is outside the footprint of your physical structure. AIG is different. We can cover physical damage caused by the back-up or overflow of sewers, drains or sump pumps on your property. Up to $25,000 in coverage is included, but you can increase that limit if you choose. Minimizing disruptions when you can t go home If an insured incident keeps you out of your home, we want to help your family maintain a sense of normalcy, as well as a comparable standard of living. We offer coverage toward necessary cost of living expenses if your home is uninhabitable at claim time. This includes loss of rental income if the damaged home is rented to others. Replacing your landscaping While delightful to look at, trees and shrubs can be quite expensive if you have to replace them. We offer coverage to replace a wide range of landscaping on your property, including funds to remove downed trees that did not damage your home. (Please note that certain conditions apply in order for this coverage to respond.) 2 Equipment breakdown coverage applies to equipment that generates, transmits or utilizes energy, or operates under vacuum or pressure; not available for condominiums or cooperatives.

5 Avoiding repeat damage with a loss prevention device You d be amazed at the technological solutions on the market today that can help protect your home from water damage and other costly events. Following a covered loss, you have funds available to install an approved loss prevention device to help protect your home from suffering the same damage in the future. Broad coverage for condo/co-op residents If you live in a condominium or cooperative, AIG Premier Client Solutions offers precise coverage and we invite you to learn more. One benefit you re sure to appreciate: broad coverage for upgrades, additions and alterations made to your unit upon moving in. As you may know, the condo/co-op association is only obligated to replace damaged items with the unit s original materials and fixtures. Protecting your assets after accidents or other incidents Liability coverage protects you from events leading to claims of property damage or bodily injury whether a guest slips and falls on your property or your child stains the neighbor s new sofa during a play date. Excess liability insurance Unfortunately, personal success can make you a target for liability claims. We offer added coverage in the event that an incident exceeds the underlying coverage limits within your homeowners, automobile or watercraft insurance policies. To better protect yourself and your immediate family, you can add up to $10 million in excess protection, in increments of $1 million. We also can offer $1 million of un/underinsured motorist coverage, and there is no deductible. Identity theft reimbursement AIG takes aim at one of the unpleasant consequences of life in the digital era. Dealing with identity theft can be an expensive proposition; that s why we offer reimbursement of up to $25,000 toward the resulting expenses.

6 further s Supporting Your Claims AIG works with clients on a daily basis to help resolve a host of issues related to accidents, theft, liability lawsuits and other disruptions. Because of this we understand the emotional and physical toll that a claim can take on someone s life, and we place a high value on our ability to resolve matters as quickly and successfully as possible. While we ve had years of experience handling complex and highly sensitive claims, we also go to great lengths to make sure that damage to homes and other common mishaps are handled with extreme care. And unlike most companies, AIG truly offers concierge service one point of contact, one voice on the phone, one individual who is personally invested in resolving your claim. We treat every claim uniquely, with personal touches designed to make the experience easier for everyone involved. For example: A pinhole leak in a water supply line was causing water to drip into a finished basement. When our claim specialist visited the home to estimate the damages, he heard the plumber s assessment: The leak was coming from a water line under the kitchen, directly above the basement. It would require an extensive tear-out of the kitchen floor and cabinets. Even though the flooring and cabinets were not damaged, they would have to be removed to locate and repair the faulty plumbing. Knowing the added frustration this would cause the homeowners, our specialist instead suggested that the plumber install a new supply line and re-route the water, thereby eliminating the need to tear up the kitchen. The plumber was a bit embarrassed for not devising the alternative solution himself, but in the end it worked out for everyone involved.

7 Managing Your Insurance Spend Better protection doesn t always have to mean a higher price tag. In addition to competitive pricing overall, AIG offers a number of ways to control costs. You can choose from a range of deductible options, up to $100,000. Assuming more up-front risk may reduce your annual premium, and we recognize that many of our clients prefer to handle minor damage directly rather than submit a claim. Further savings can be had if you also elect a separate wind or wind/hail deductible. In addition, here are some of the factors that can help: Purchasing multiple insurance products from AIG Paying your insurance premium in full Selecting a homeowners insurance deductible of $2,500 or more Having protection devices in your home (such as a central station burglar and fire alarm) And more Contact your independent insurance advisor to discuss which policy credits or savings opportunities apply to you. avings

8 Learn More AIG Premier Client Solutions provides insurance that can keep up with your success. Our products are accessed through a network of the finest independent insurance advisors. For details about our complete set of offerings, or to connect with a trusted representative in your area, please visit American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange. AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. (AIG). For additional information, please visit our website at Products and services are written or provided by subsidiaries or affiliates of AIG, including THE INSURANCE COMPANY OF THE STATE OF PENNSYLVANIA. Not all products and supplemental services are available in every jurisdiction, and are subject to underwriting review and approval. Insurance coverage is governed by actual policy language. Certain products and services may be provided by independent third parties under contract with AIG or its subsidiaries or affiliates. Insurance products may be distributed through affiliated or unaffiliated entities. This brochure is a summary only. It does not include all terms and conditions and exclusions of the policies described. All references to claim settlement information are based on the loss being covered by the policy and are subject to change without prior notice. Please refer to the actual policies for complete details of coverage and exclusions American International Group, Inc. All rights reserved. SP 1010C 05/14