NNP Booklet For PBX Configurations Final Phase

Transcription

1 NNP Booklet For PBX Configurations Final Phase August 2013

2 1. Introduc+on: 1.1 Adding number (1) a7er zero to the geographic zone codes in KSA One more digit, the number (1), will be added to the six geographic zone codes in the Kingdom. All land line numbers in the Kingdom will be modified by adding the digit (1) acer the zero in the current zone codes. The zone codes 01, 02, 03, 04, 06 and 07 will become 011, 012, 013, 014, 016 and 017; for example, Riyadh xxx5, Jeddah xxx5, etc. The change experienced by subscribers will be limited to adding one digit to the six geographic zone codes. Adding this digit will change only the method of dialing to land line numbers outside the local calling area. It is important to note that this change will not include the method of dialing among fixed lines within the same city, which will remain as it is now. However, when dialing from mobiles to fixed lines, the new digit will have to be added. Also, the digit will have to be added when calling from outside Saudi Arabia into the Kingdom.

3 1. Introduc+on: Among the most important reasons for this change is the need to increase the range of numbers available for public mobile communicarons services, as well as for fixed services, and to contribute to the ability to introduce new services and to adopt new technologies and applicarons. In addiron, this change will enhance the ability of the NaRonal Numbering Plan to accommodate new developments in services and growth in the number of subscriprons and users. 1.2 Plan This change will be carried out in phases rather than all at once. - On Monday, May 13, 2013, the Riyadh geographic area will be the first stage of the conversion. - On Sunday, Aug 18, 2013, the change will be applied to all other geographic areas of the Kingdom. 1.3 What is the change? One more digit, the number (1), will be added to the six geographic zone codes in the Kingdom of Saudi Arabia. All land line numbers in the Kingdom will be modified by adding the digit (1) acer the zero in the current zone codes. The zone codes 01, 02, 03, 04, 06, and 07 will become 011, 012, 013, 014, 016, and 017; for example, Riyadh xxx5, Jeddah xxx5, etc.

4 1. Introduc+on: 1.4 New Numbering Plan effects C7 before & A7er Adding digit As the STC using the C7 Numbering Stander, There is no change for Local calls, which mean the number we dialed before new NNP is same and length of dialed number will be same as seen below. From Landline Local calls: There is no change in calling the local numbers either from Landline or Mobile Current: 7 digits Local calls N X X X X X X e.g No change acer implementaron: 7 digits N X X X X X X Na+onal Significant Number (NSN) Before & A7er Adding digit The NaRonal Significant Number (NSN) will be change by adding Digit 1 before area code and Length of dialed number will be change from nine digits to ten digits. From Landline National calls: the customer will need to add digit 1 before the current zone codes while making national calls add digit 1 Current: 9 digits acer implementaron: 10 digits NaRonal 0 Z N X X X X X X before zone 0 1 Z N X X X X X X e.g code This change will affect some of the PBXs which may need reconfiguraron and this document provides high level guidelines.

5 1. Introduc+on: 1.5 Services expected to have affect - SIP Trunk (New Technology) / IP DID/DOD - E1 Direct Inward Dialing (DID)/ Direct Outward Dialing (DOD) - Unified Number Free Number Common PBX Type Following are some of the PBX Brands in Saudi Market with different models from each: # Vendor 1 Cisco 2 Avaya 3 Nortel 4 Siemens 5 Ericsson 6 NEC 7 Panasonic

6 1. Introduc+on: 1.7 Expected affects on the services Following are some of the expected affects on customer s PBX Systems: Outage for Some or all outgoing calls Outage for Some or all incoming calls Some or all numbers give busy tone Some or all calls give silent tone Some or all facility of PBX not work (RestricRons & Barring) The PBX not accept expand number (NNP)

7 2. General Guide to Re configure CISCO IP- PBX 2.1 Restric+on on Area Codes If you have configured area codes in your PBX system please update those area code accordingly to avoid blocking of incoming & outgoing calls. (Please note: Area codes will change on 18 th August 2013 for all the kingdom, please configure the dial plans to accept new numbering plan) Dial Peers: Current Configura+on Example dial- peer voice ## voip corlist outgoing naronal translaron- profile outgoing TP_OUT_SIP desrnaron- pamern 901[1,2,3,4,6,7]. session protocol sipv2 session target ipv4: dtmf- relay sip- norfy rtp- nte codec g711alaw no vad dial- peer voice 305 pots descripron NaRonal Calls desrnaron- pamern 901[1,2,3,4,6,7]. port 0/0/x:x forward- digits all

8 2. General Guide to Re configure CISCO IP- PBX 2.2 Auto Acendant Configura+on If you have configured Auto Amendant and forwarding all or some of the extension to the IVR systems please review the examples below to change accordingly. (Please note: Area codes will change on 18 th August 2013 for all the kingdom, please configure the dial plans to accept new numbering plan) Current Configura+on Example: dial- peer voice xxx voip descripron incoming- SIP- Pilot- To- AA translaron- profile incoming incoming- pilot voice- class codec 1 voice- class sip dtmf- relay force rtp- nte session protocol sipv2 session target sip- server incoming called- number or incoming called- number dtmf- relay rtp- nte digit- drop no vad dial- peer voice xxx voip descripron incoming- SIP- Pilot- To- AA translaron- profile incoming incoming- pilot voice- class codec 1 voice- class sip dtmf- relay force rtp- nte session protocol sipv2 session target sip- server incoming called- number or incoming called- number dtmf- relay rtp- nte digit- drop no vad

9 3. General Guide to Re configure CISCO IP- PBX (Call Manager Web Based) 3.1 Restric+on on Area Codes ACer Login, Click on Route Plan, Then Select TranslaRon Pamern (Please note: Area codes will change on 18 th August 2013 for all the kingdom, please configure the dial plans to accept new numbering plan) This Booklet cover the following versions of CISCO Call Manager Express, V 6.02, V 6.2, V 8.1, V 8.2, V 9.1, and V 9.2

10 3. General Guide to Re configure CISCO IP- PBX (Call Manager Web Based) 3.1 Restric+on on Area Codes Change and add extra configuraron for route pamern, please update according to your setup and requirements. This Booklet cover the following versions of CISCO Call Manager Express, V 6.02, V 6.2, V 8.1, V 8.2, V 9.1, and V 9.2 Please also update your Auto Amendant configurarons accordingly

11 4. General Guide to Re configure AVAYA IP PBX 4.1 Restric+on on Area Codes From the Avaya IP Office Manager, right- click on ARS from the configuraron list under the lec window. Double Click as Shown in the image below: (Please note: Area codes will change on 18 th August 2013 for all the kingdom, please configure the dial plans to accept new numbering plan) Double Click

12 4. General Guide to Re configure AVAYA IP PBX 4.1 Restric+on on Area Codes From the Avaya IP Office Manager, right- click on ARS from the configuraron list under the lec window. Double Click as Shown in the image below: Also Change the Short codes setng suirng your requirements: (Please also update your Auto Amendant configurarons accordingly)

13 5. General Guide to Re configure Alcatel- Lucent PBX 5.1 Restric+on on Area Codes Open the OMC program and click on Expert as shown in the image below: (Please note: Area codes will change on 18 th August 2013 for all the kingdom, please configure the dial plans to accept new numbering plan)

14 5. General Guide to Re configure Alcatel- Lucent PBX 5.1 Restric+on on Area Codes Select Numbering Tab and click on End of Dialing Table as shown in the image below: Modify the Prefix / area codes as shown in the Image. Please also make sure you allow the extensions to dial new area code by updarng under Traffic Shaping and Baring

15 6. General Guide to Re configure Avaya/Nortel Communica+on Manager 6.1 Configura+ons: S8500/S8300/S880 Please as your technical expert to review these configurarons and configure accordingly: (Please note: Area codes will change on 18 th August 2013 for all the kingdom, please configure the dial plans to accept new numbering plan) DID: display trunk- group TRUNK GROUP Group Number: 1 Group Type: did CDR Reports: y Group Name: AFH DID COR: 5 TN: 1 TAC: 151 Country: 1 Auth Code? n Trunk Type: immed- start Group Type: did Trunk Type: immed- start TRUNK PARAMETERS Incoming Rotary Timeout(sec): 5 Incoming Dial Type: mf Trunk TerminaRon: rc Disconnect Timing(msec): 500 Digit Treatment: Digits: Expected Digits: 4 Sig Bit Inversion: none Analog Loss Group: 6 Digital Loss Group: 11 Extended Loop Range? n Trunk Gain: high Drop Treatment: intercept Disconnect Supervision - In? y Administer Timers? y TRUNK FEATURES ACA Assignment? n Measured: none Maintenance Tests? y Data RestricRon? n Suppress # Outpulsing? y Receive Analog Incoming Call ID: disabled MF Tariff Free? n Ds1 Echo CancellaRon? n ADMINISTRABLE TIMERS Incoming Disconnect(msec): 500 Incoming Dial Guard(msec): 70 Incoming Seizure(msec): 500 Flash Length(msec): 540 Incoming Incomplete Dial Alarm(sec): 255

16 6. General Guide to Re configure Avaya/Nortel Communica+on Manager 6.1 Configura+ons: S8500/S8300/S880 END TO END SIGNALING Tone(msec): 350 Pause(msec): 150 TRUNK GROUP Administered Members (min/max): 1/60 GROUP MEMBER ASSIGNMENTS Total Administered Members: 60 Port Code Sfx Name 1: 001V101 MM710 B 2: 001V102 MM710 B 3: 001V103 MM710 B 4: 001V104 MM710 B 5: 001V105 MM710 B 6: 001V106 MM710 B 7: 001V107 MM710 B 8: 001V108 MM710 B 9: 001V109 MM710 B 10: 001V110 MM710 B 11: 001V111 MM710 B 12: 001V112 MM710 B 13: 001V113 MM710 B 14: 001V114 MM710 B 15: 001V115 MM710 B 16: 002V101 MM710 B 17: 002V102 MM710 B 18: 002V103 MM710 B 19: 002V104 MM710 B 20: 002V105 MM710 B 21: 002V106 MM710 B 22: 002V107 MM710 B 23: 002V108 MM710 B 24: 002V109 MM710 B 25: 002V110 MM710 B 26: 002V111 MM710 B 27: 002V112 MM710 B 28: 002V113 MM710 B 29: 002V114 MM710 B 30: 002V115 MM710 B 31: 002V201 MM710 B 32: 002V202 MM710 B 33: 002V203 MM710 B 34: 002V204 MM710 B 35: 002V205 MM710 B 36: 002V206 MM710 B 37: 002V207 MM710 B 38: 002V208 MM710 B 39: 002V209 MM710 B 40: 002V210 MM710 B 41: 002V211 MM710 B 42: 002V212 MM710 B 43: 002V213 MM710 B 44: 002V214 MM710 B 45: 002V215 MM710 B 46: 001V201 MM710 B

17 6. General Guide to Re configure Avaya/Nortel Communica+on Manager 6.1 Configura+ons: DOD: trunk- group 2 Page 1 of 21 TRUNK GROUP Group Number: 2 Group Type: diod CDR Reports: y Group Name: AFH DOD COR: 1 TN: 1 TAC: 152 DirecRon: two- way Outgoing Display? n Dial Access? n Busy Threshold: 255 Queue Length: 0 Country: 9 Comm Type: voice Auth Code? y Digit AbsorpRon List: Prefix- 1? y Trunk Flash? n Toll Restricted? y Trunk Type: immed- start Group Type: diod Trunk Type: immed- start TRUNK PARAMETERS Outgoing Dial Type: mf Incoming Dial Type: mf Trunk TerminaRon: rc Digit Treatment: Digits: Expected Digits: Sig Bit Inversion: none Analog Loss Group: 6 Digital Loss Group: 11 Trunk Gain: high Drop Treatment: silence Disconnect Supervision - In? y Out? n Answer Supervision Timeout: 30 Receive Answer Supervision? y S8500/S8300/S880 Administer Timers? y TRUNK FEATURES ACA Assignment? n Measured: none Maintenance Tests? y Data RestricRon? n Suppress # Outpulsing? y Charge Conversion: 1 Decimal Point: none Currency Symbol: Charge Type: units Receive Analog Incoming Call ID: disabled Time(sec) to Drop Call on No Answer: 5 MF Tariff Free? n Outgoing ANI: Ds1 Echo CancellaRon? n ADMINISTRABLE TIMERS Incoming Disconnect(msec): 500 Outgoing Disconnect(msec): 500 Incoming Dial Guard(msec): 70 Outgoing Dial Guard(msec): 1600 Incoming Glare Guard(msec): 1500 Outgoing Glare Guard(msec): 1500 Ringing Monitor(msec): 5200 Incoming Seizure(msec): 500 Outgoing Seizure Response(sec): 30 Programmed Dial Pause(msec): 1500 Flash Length(msec): 540 Incoming Incomplete Dial Alarm(sec): 255

18 6. General Guide to Re configure Avaya/Nortel Communica+on Manager 6.1 Configura+ons: END TO END SIGNALING Tone(msec): 350 Pause(msec): 150 OUTPULSING INFORMATION PPS: 10 Make(msec): 40 Break(msec): 60 PPM? n TRUNK GROUP Administered Members (min/max): 2/60 GROUP MEMBER ASSIGNMENTS Total Administered Members: 59 Port Code Sfx Name Mode Type Ans Delay 1: 2: 001V117 MM710 B 3: 001V118 MM710 B 4: 001V119 MM710 B 5: 001V120 MM710 B 6: 001V121 MM710 B 7: 001V122 MM710 B 8: 001V123 MM710 B 9: 001V124 MM710 B 10: 001V125 MM710 B 11: 001V126 MM710 B 12: 001V127 MM710 B 13: 001V128 MM710 B 14: 001V129 MM710 B 15: 001V130 MM710 B S8500/S8300/S880 MFC: display mulrfrequency- signaling Page 1 of 4 MULTIFREQUENCY- SIGNALING- RELATED PARAMETERS Incoming Call Type: group- ii- mfc ANI Prefix: Outgoing Call Type: group- ii- mfc Default ANI: 2000 Maintenance Call Type: 2 NEXT ANI DIGIT Incoming: send- ani Outgoing: send- ani Maximum Resend Requests: 15 Received Signal Gain (db): 0 Transmimed Signal Gain (db): - 3 Request Incoming ANI (non- AAR/ARS)? y Outgoing Forward Signal Present Timer (sec): 15 Outgoing Forward Signal Absent Timer (sec): 30 MF Signaling Intercept Treatment - Incoming? n Outgoing: tone Collect All Digits Before Seizure? n Overlap Sending on Link- to- Link Tandem Calls? n Private Group II Permissions and Public Interworking? n Use COR for All Group II Responses? n Group II Called Party Category: user- type Use COR for Calling Party Category? n MULTIFREQUENCY- SIGNALING- RELATED PARAMETERS Request Call Category at Start of Call? n

19 6. General Guide to Re configure Avaya/Nortel Communica+on Manager 6.1 Configura+ons: Restart ANI from Caller Category? y Number of Incoming ANI Digits: 15 Number of Outgoing ANI Digits: 4 Truncate StaRon Number in ANI: beginning Address Digits Include End- of- digits Signal? n Call Category for Vector ii- digits? n Request CPN at Start of Call? n Do Not Send Group B Signals to CO? n ANI Source for Forwarded & Covered Calls: forwarder INCOMING OUTGOING ANI Available: ANI Not Available: MULTIFREQUENCY- SIGNALING- RELATED PARAMETERS INCOMING FORWARD SIGNAL TYPES INCOMING BACKWARD SIGNAL TYPES (Tones from CO) (Tones to CO) Group- I Group- II Group- A Group- B 11: ignored 1: normal 1 : next- digit 3 : busy 12: ignored 2: normal 3 : end- of- dial 4 : congesron 13: ignored 3: normal 4 : congesron 6 : free 14: ignored 4: normal 5 : send- ani 8 : intercept 15: ignored 5: busy- rt- amd : : 6: data- call : : 7: normal : : S8500/S8300/S880 8: data- call : : 9: busy- rt- amd : : 10: busy- rt- amd : : 11: normal : : 12: busy- rt- amd : : 13: normal : : 14: busy- rt- amd : : 15: normal : : MULTIFREQUENCY- SIGNALING- RELATED PARAMETERS OUTGOING FORWARD SIGNAL TYPES OUTGOING BACKWARD SIGNAL TYPES (Tones to CO) (Tones from CO) Group- I Group- II Group- A Group- B 12: ani- not- avail 1 : normal 1: next- digit 1: free 15: end- of- digits 1 : amendant 2: last- digit 2: congesron : 6 : data- call 3: end- of- dial 3: busy : : 4: congesron 4: congesron : : 5: send- ani 5: congesron : 6: setup- sppath 6: free : 7: last- 2- digits 7: free : 8: last- 3- digits 8: congesron : 9: congesron 9: congesron : 10: congesron 10: congesron : 11: congesron 11: congesron : 12: congesron 12: congesron : 13: congesron 13: congesron

20 6. General Guide to Re configure Avaya/Nortel Communica+on Manager 6.1 Configura+ons: : 14: congesron 14: congesron : 15: congesron 15: congesron Route Pamern 1: display route- pamern 1 Page 1 of 3 Pamern Number: 1 Pamern Name: Local SCCAN? n Secure SIP? n Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC No Mrk Lmt List Del Digits QSIG Dgts Intw 1: 2 1 n user 2: 2 2 n user 3: n user 4: n user 5: n user 6: n user BCC VALUE TSC CA- TSC ITC BCIE Service/Feature PARM No. Numbering LAR M 4 W Request Dgts Format Subaddress 1: y y y y y n n rest none 2: y y y y y n n rest none 3: y y y y y n n rest none 4: y y y y y n n rest none 5: y y y y y n n rest none S8500/S8300/S880 6: y y y y y n n rest none Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC No Mrk Lmt List Del Digits QSIG Dgts Intw 7: n user 8: n user 9: n user 10: n user 11: n user 12: n user BCC VALUE TSC CA- TSC ITC BCIE Service/Feature PARM No. Numbering LAR M 4 W Request Dgts Format Subaddress 7: y y y y y n n rest none 8: y y y y y n n rest none 9: y y y y y n n rest none 10: y y y y y n n rest none 11: y y y y y n n rest none 12: y y y y y n n rest none Route Pamern 2: display route- pamern 2 Page 1 of 3 Pamern Number: 2 Pamern Name: Nat l/mobile SCCAN? n Secure SIP? n

21 6. General Guide to Re configure Avaya/Nortel Communica+on Manager 6.1 Configura+ons: S8500/S8300/S880 Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC No Mrk Lmt List Del Digits QSIG Dgts Intw 1: 2 2 n user 2: 98 2 n user 3: n user 4: n user 5: n user 6: n user BCC VALUE TSC CA- TSC ITC BCIE Service/Feature PARM No. Numbering LAR M 4 W Request Dgts Format Subaddress 1: y y y y y n n rest none 2: y y y y y n n rest none 3: y y y y y n n rest none 4: y y y y y n n rest none 5: y y y y y n n rest none 6: y y y y y n n rest none Route Pamern 3: display route- pamern 3 Page 1 of 3 Pamern Number: 3 Pamern Name: InternaRonal SCCAN? n Secure SIP? n Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC No Mrk Lmt List Del Digits QSIG Dgts Intw 1: 2 3 n user 2: n user 3: n user 4: n user 5: n user 6: n user BCC VALUE TSC CA- TSC ITC BCIE Service/Feature PARM No. Numbering LAR M 4 W Request Dgts Format Subaddress 1: y y y y y n n rest none 2: y y y y y n n rest none 3: y y y y y n n rest none 4: y y y y y n n rest none 5: y y y y y n n rest none 6: y y y y y n n rest none

22 Thank You