DPC 3925 Cable Modem Quick Start Guide. How to Setup & Secure the DPC 3925 DOCIS 3.0 Cable Modem

Transcription

1 DPC 3925 Cable Modem Quick Start Guide How Setup & Secure DPC 3925 DOCIS 3.0 Cable Modem

2 Table of Contents 1. Introduction Benefits & Features Bee You Begin What s in Carn? Front Panel Description Back Panel Description How Setup Secure DPC 3925 DOCSIS 3.0 Cable Modem Tips Improved Permance... 11

3 Introduction Welcome exciting world of high-speed Internet high-quality digital telephone service. Your new Cisco Model DPC3925 DOCSIS 3.0 Wireless Residential Gateway with Embedded Digital Voice Adapter is a cable modem that meets industry stards high-speed data connectivity along with reliable digital telephone service. The DPC3925 residential gateway delivers data, voice wired (Ernet) or wireless gateway capabilities support high-speed data access cost-effective voice services, all in one single device. Designed active digital home or office, DPC3925 integrated router features a Dynamic Host Configuration Procol (DHCP) server. Network Address Port Translation (NAT/NAPT) a Stateful Packet Inspection (SPI) firewall. These features allow user share a single highspeed public Internet connection as well as share files folders between devices within home network by attaching multiple wired wireless devices in user s home or office wireless residential gateway. Consumer-friendly features like Wireless Protected Setup (WPS) userconfigured Parental Control can protect home network from unwelcome intruders family members from access undesirable websites. This Quick Start Guide provides procedures recommendations placing, installing, configuring, operating, troubleshooting r DPC3925 residential gateway high-speed Internet digital telephone service r home or office. Refer appropriate section in this guide specific inmation need r situation. Contact r service provider more inmation about subscribing se services.

4 Benefits Features DOCSIS Compliant with DOCSIS 3.0, 2.0, 1.1, 1.0 stards along with PacketCableTM 1.5, 1.0 specifications deliver high-end permance reliability Connections 1000/100/10BASE-T Ernet ports provide wired connectivity High permance broadb Internet connectivity energize r online experience 2.4 GHz n Wireless Access Point (WAP) WPS, including a push-butn switch activate WPS simplified secure wireless setup Two-line or single-line RJ-11 telephony ports connecting inhome wiring or directly conventional telephones or fax machines Design Function Quick Links making home network changes Dual colour LEDs provide a user-friendly method check realtime operational status Attractive, compact design versatile orientation st vertically, lie flat on deskp or shelf, or mount easily on a wall TR-068 compliant colour-coded interface ports corresponding cables simplify installation setup Management User-configurable Parental Control blocks access undesirable internet sites Advanced firewall technology deters hackers protects home network from unauthorized access Allows aumatic software upgrades by r service provider

5 Bee You Begin Thank Choosing our Broadb Thank Internet Thank Service. Choosing This Choosing our Guide our Broadb Broadb Internet will help Internet Service. Service. get connected Thank Thank This Choosing r our modem This Guide Choosing Guide will will help Broadb our help Broadb get get connected connected Internet Internet Service. r Service. r modem modem quickly quickly easily. quickly easily. easily. This This Guide Guide will help will help get connected get connected r r modem modem quickly quickly easily. easily. What s In Carn? When When receive gateway, When receive receive r r wireless wireless residential residential gateway, gateway, should should should check check check equipment equipment accessories accessories accessories verify verify that that each each verify item item that is is in in each carn carn item is that that in When When carn each receive each item receive item r is is that undamaged. r wireless wireless undamaged. each residential item The residential The carn carn is gateway, undamaged. contains gateway, contains following following The carn items: items: contains following items: should should check check equipment equipment accessories accessories verify verify that that each each item item is in is in carn carn that that each each item item is undamaged. is undamaged. The The carn carn contains contains following following items: items: One DPC 3925 Residential Gateway models: One power adapter One Ernet cable (CAT5/RJ-45) One CD-ROM If If any any of of se se are are missing missing or or damaged, damaged, please please contact contact r r service service provider provider assistance. assistance. If any of se are missing or damaged, please contact r service provider If any If of any se of se are missing are missing or damaged, or damaged, please please contact contact r r service service provider provider assistance. assistance. assistance. Note: Note: You You will will need need an an optional optional cable cable signal signal splitter splitter additional additional stard stard RF RF coaxial coaxial cables cables if if Note: Note: want want connect connect a VCR, VCR, a Digital Digital Home Home Communications Communications Terminal Terminal (DHCT) (DHCT) or or a set-p set-p converter, You You will will need will converter, or an optional an optional cable signal cable splitter signal additional splitter stard additional RF coaxial cables stard if or a need TV TV an optional same same cable cable cable connection signal splitter connection as as r additional r wireless wireless residential stard residential gateway. RF coaxial cables if RF want want coaxial connect connect cables a VCR, a VCR, if a Digital a Digital want Home Home gateway. connect Communications Communications a VCR, Terminal Terminal a Digital (DHCT) (DHCT) Home or a or set-p a set-p Communications converter, converter, or Terminal a TV or a TV (DHCT) same same cable cable or connection connection a set-p as converter, r as r wireless wireless or residential residential a TV gateway. gateway. Cables Cables or or equipment equipment needed needed telephone telephone service service must must same be be purchased purchased cable separately. separately. connection as r Contact Contact wireless r r service service residential provider provider gateway. inquire inquire about about equipment equipment cables cables need need telephone telephone Cables Cables service. or or equipment equipment needed needed telephone telephone service service must must be purchased be purchased separately. separately. service. Contact Contact r r service service provider provider inquire inquire about about equipment equipment cables cables need need telephone telephone Cables or equipment needed telephone service must be service. service. purchased separately. Contact r service provider inquire about equipment cables need telephone service. Page 5 o Page Page Page 5 of 11 5 of 11

6 Front Panel Description The front panel panel of r of r residential residential gateway provides gateway LED status provides indicars LED that status indicate indicars how well that indicate what state how r well residential at gateway what is state operating. r residential gateway is operating. 1. POWER ON, ON, powers powers is applied is applied wireless residential wireless gateway. residential gateway DS ON, wireless wireless residential residential gateway is gateway receiving data is from receiving cable data network from cable network 3. US On, wireless residential gateway is sending data cable network 3. US On, wireless residential gateway is sending data cable 4. ONLINE ON, wireless residential gateway is registered on network fully network operational 4. ONLINE ON, wireless residential gateway is registered on network 5. ETHERNET 1 4 ON, a device is connected one of Ernet ports. BLINKING indicates fully operational that data is being transferred over Ernet connection ETHERNET WIRELESS LINK 1 ON, 4 ON, Wireless a device Access Point is connected is operational. BLINKING one of indicates Ernet that data ports. is BLINKING being trasferred indicates over wireless that data connection. is being OFF transferred indicates that over wireless access Ernet point has connection been disabled by user WIRELESS SETUP LINK OFF ON, (normal condition) Wireless wireless Access setup is Point not active. is operational. BLINKING indicates BLINKING indicates user has that activated data wireless is being setup trasferred add new wireless over clients wireless on wireless connection. network OFF indicates that wireless access point has been disabled by user 8. TEL1 ON indicates telephone service is enabled. Blinks when line 1 is in use. OFF indicates 7. WIRELESS that phone service SETUP TEL1 is OFF not enabled (normal condition) wireless setup is not active. BLINKING indicates user has activated wireless setup add new 9. wireless TEL2 ON clients indicates telephone wireless service is enabled. network Blinks when line 2 is in use. OFF indicates that phone service TEL 2 is not enabled. 8. TEL1 ON indicates telephone service is enabled. Blinks when line 1 is in use. OFF indicates that phone service TEL1 is not enabled 9. TEL2 ON indicates telephone service is enabled. Blinks when line 2 is in use. OFF indicates that phone service TEL 2 is not enabled. Page 6 of 11

7 Back Panel Description The following illustrations show show description description function of back function panel components of back on panel The following illustrations show description function of back panel components on components Cisco DPC3925 residential on Cisco gateway. DPC3925 residential gateway. Cisco DPC3925 residential gateway. Model DPC POWER Connects Connects residential residential gateway gateway AC power adapter AC that power is provided adapter with r that 1. POWER is residential provided Connects gateway with r residential residential gateway gateway AC power adapter that is provided with r residential gateway CAUTION: Avoid damage r equipment. Only use power supply The following illustrations that is provided show description with r function residential of back gateway. panel components on 2. TELEPHONE 1 AND 2 RJ-11 telephone ports connect home telephone wiring Cisco 2. TELEPHONE DPC3925 residential 1 AND 2 gateway. RJ-11 telephone ports connect home telephone wiring conventional telephones or fax machines 2. conventional TELEPHONE telephones 1 AND or fax 2 machines RJ-11 telephone ports connect home telephone 3. wiring ETHERNET conventional Four RJ-45 Ernet telephones ports connect or fax machines Ernet port on r PC or r home 3. ETHERNET Four RJ-45 Ernet ports connect Ernet port on r PC or r home network 3. network ETHERNET Four RJ-45 Ernet ports connect Ernet port on 4. r CABLE PC F-connecr or r home connects network an active cable signal from r service provider 4. CABLE F-connecr connects an active cable signal from r service provider CABLE WIRELESS SETUP F-connecr Pressing connects this switch initiates an wireless active setup, cable this signal feature from allows r user service 5. WIRELESS SETUP Pressing this switch initiates wireless setup, this feature allows user provider add new Wireless Protected Setup (WPS) compliant wireless clients home network add new Wireless Protected Setup (WPS) compliant wireless clients home network 5. WIRELESS SETUP Pressing this switch initiates wireless setup, this 1. POWER feature Connects allows residential user gateway add new Wireless AC power Protected adapter that is Setup provided (WPS) with r residential compliant gateway wireless clients home network CAUTION: 6. RESET A The momentary Reset pressing butn (1-2 is seconds) maintenance of this switch reboots purposes EMTA. only. Pressing Do not use 6. RESET A momentary switch more unless than instructed pressing (1-2 seconds) of this switch reboots EMTA. Pressing ten seconds first do causes so a by reset--facry-default r cable or telephone of all settings service n 2. TELEPHONE switch more than ten seconds first causes a reset--facry-default of all settings n reboots provider. gateway 1 AND 2 RJ-11 Doing telephone so may ports cause connect home lose telephone any cable wiring modem conventional reboots gateway settings telephones or fax have machines selected. 3. ETHERNET Four RJ-45 Ernet ports connect Ernet port on r PC or r home 6. RESET A momentary pressing (1-2 seconds) of this switch reboots network EMTA. Pressing switch more than ten seconds first causes a reset-facry-default F-connecr connects of all settings an active cable signal n from reboots r service gateway 4. CABLE provider 5. WIRELESS SETUP Pressing this switch initiates wireless setup, this feature allows user add new Wireless Protected Setup (WPS) compliant wireless clients home network Page 7 of 11 Page 7 of 11

8 How Setup Secure DPC 3925 DOCSIS 3.0 Cable Modem Power Adapter Home Telephone Wiring Line 2 Ernet Cable PCs Home Telephone Wiring Line 1 1. Bee setting up DPC3925 Cable modem, please ensure it is turned off. Connect RF coaxial cable from r service provider coaxial connecter labeled CABLE on back of DPC3925 Cable modem. 2. Connect r PC DPC3925 Cable modem using following method. Ernet Connection: Locate yellow Ernet cable, connect one end of Ernet cable Ernet port on r PC, connect or end one of four yellow ETHERNET ports on back of DPC3925 Cable modem. WiFi Connection: By default, WiFi access is enabled with WiFi security disabled. The default SSID Name is last 6 characters of CM MAC Address. The CM MAC Address can be found on label attached DPC3925 Cable modem or packaging box. Note: If r DPC3925 Cable modem comes with a USB port, please note that all USB functions in USB port are currently disabled.

9 3. If have a Telephone Service with r Service Provider, connect one end of a telephone jumper cable (not included) a telephone outlet in r home or a telephone or fax machine. Then connect or end of jumper cable appropriate RJ-11 TELEPHONE port on back of DPC3925 cable modem. Notes: Make sure connect r telephone service correct RJ-11 port. For single line telephone service, connect port Locate AC power cord provided with r DPC3925 Cable modem. Insert one end of power cord in AC connecr on back of DPC3925 Cable modem. Then, plug AC power cord in an AC outlet power-up DPC3925 Cable modem. The DPC3925 Cable modem will perm an aumatic search locate sign on broadb data network. This process may take up 2-5 minutes. The modem will be ready use when POWER, DS, US ONLINE LEDs on front panel of DPC3925 Cable modem sp blinking remain on continuously. 5. Plug in power on r PC or home network devices. If are connecting DPC3925 Cable modem via Ernet Connection, LINK LED on residential gateway corresponding connected devices should be on or blinking. The link LED will be green color if a 1000BASE-TPC is connected. The link LED will be amber if a 10/100BASE-TPC is connected. If are connecting DPC3925 Cable modem via WiFi Connection, WIRELESS LINK LED on residential gateway should be on or blinking. 6. Launch Internet Explorer enter in Address\URL field. You will see log in page. The default User Name is admin default Password is password. Click Log In butn.

10 7. Click QUICK SETUP under SETUP p menu bar access quick setup functions. To prevent unauthorized access r DPC3925 Cable modem change its settings, it is highly recommended secure it by changing default User Name Password. To prevent unauthorized access r DPC3925 Cable modem via its WiFi Connection, it is highly recommended change default SSID Name enable Wireless Security Mode in r DPC3925 Cable modem.

11 Tips Improved Permance Check Correct If r residential gateway does not perm as expected, following tips may help. If need furr assistance, contact r service provider. Verify that plug r residential gateway AC power is properly inserted in an electrical outlet. Verify that r residential gateway AC power cord is not plugged in an electrical outlet that is controlled by a wall switch. If a wall switch controls electrical outlet, make sure switch is in ON position. Verify that ONLINE LED status indicar on front panel of r residential gateway is illuminated. Verify that r cable service is active that it supports two-ways service. Verify that all cables are properly connected, that are using correct cables. Verify that r TCP / IP is properly installed configured if are using Ernet connection. Verify that have called r service provider given m serial number MAC address of r residential gateway. If are using a cable signal splitter so that can connect residential gateway or devices, remove splitter reconnect cables so that residential gateway is connected directly cable input. If residential gateway now functions properly, cable signal splitter may be defective may need be replaced. For best permance over an Ernet connection, r PC should be equipped with a Gigabit Ernet card.

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