Exterity AvediaPlayer r92xx series V1.1. Administrator s Guide

Transcription

1 Exterity AvediaPlayer r92xx series V1.1 Administrator s Guide

2 Notices Exterity Limited This document contains information that is protected by copyright. Reproduction, adaptation, or translation without prior permission is prohibited, except as under the copyright laws. Document Reference Edition 1.1 Issue 4 (July 2011) Printed in UK Exterity Limited Ridge Way Hillend Industrial Park Dalgety Bay, Fife, KY11 9JD Scotland, UK Products Described By This Guide AvediaPlayer r9200 AvediaPlayer r9210 AvediaPlayer r9220 Disclaimer The information contained in this document is subject to change without notice. EXTERITY LIMITED MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Exterity Limited shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Warranty A copy of the specific warranty terms applicable to your Exterity products and replacement parts can be obtained from Exterity. To request more information or parts, support@exterity.com Safety Notices Before installing and operating these products, please read the safety information in this manual. Trademarks The Exterity building IPTV logo, in-socket Technology, prodaptor, AvediaServer, AvediaPlayer, AvediaCentre and isocket are trademarks or registered trademarks of Exterity Limited. Microsoft, Windows, and Windows Media Player are U.S. registered trademarks of Microsoft Corporation. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Kensington is a U.S. registered trademarks of ACCO World Corporation. All other trademarks are the property of their respective owners. All rights reserved. 2 Administrator s Guide

3 Contents USA and Canada... 5 EU and Others... 6 Safety Information Summary... 7 How this guide is organised The AvediaPlayer r92xx Series Receivers... 9 General Getting Started AvediaPlayer Physical Interfaces Front Panel Rear Panel Interfaces Kensington Lock Remote Control Remote Control Key Functions Controlling Remote AV Devices Using the Mounting Kits Fitting a Kensington Lock Under-desk/Wall Mounting Small TV Mounting Plate Large TV Mounting Plate Fitting the Enclosure Attaching to a TV or Display Management Interfaces AvediaServer Director IPTV Manager Web Management Interface Admin Interface General Device Management AvediaPlayer Receiver start-up Engineering Screen Naming the AvediaPlayer Receiver Network Configuration VLAN Configuration (AvediaPlayer r9220 only) Authentication Maintenance Logging Configuring the AvediaPlayer Receiver Setting Receiver Properties Specifying Group Membership Administrator s Guide 3

4 Configuring Channel Learning Configuring Web Services Setting Encryption Setting Display Modes Configuring TV Control Configuring Failover Configuring Remote Functions Admin Interface Admin interface pages Troubleshooting APPENDIX A Browser Development Guide APPENDIX B Playlist Format APPENDIX C XML Channel List Format APPENDIX D Admin interface connection APPENDIX E Serial TV Interface connection APPENDIX F Serial Pass-through APPENDIX G Support and contact information Administrator s Guide

5 Important Safety Instructions There are no instructions specifically for service personnel in this document. There are no user serviceable parts inside any Exterity product. To prevent electric shock or fire hazard, do not remove cover. Refer service to qualified service personnel. This chapter contains important safety information. If you are unsure about any of the information in the section, please contact Exterity. The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. USA and Canada 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the instructions contained in this manual. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11. Only use attachments/accessories specified by the manufacturer. 12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. 13. Unplug this apparatus during lightning storms or when unused for long periods of time. 14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has Administrator s Guide 5

6 been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 15. Do not expose this apparatus to dripping or splashing and ensure that no objects filled with liquids, such as vases, are placed on the apparatus. 16. To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord plug from the AC receptacle. 17. The mains plug of the power supply cord shall remain readily operable. WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. EU and Others Do not proceed beyond a WARNING notice until you have understood the hazardous conditions and have taken appropriate steps. Safety Information WARNING: There are no user serviceable parts inside any Exterity product. To prevent electric shock or fire hazard, do not remove cover. Refer service to qualified service personnel. WARNING: For 230/240 volt operation, be sure to use a harmonised grounded 3 conductor cord, rated 6 Amp minimum. Use a suitable cord for connection to the equipment and terminating in an IEC approved plug. WARNING: Use only the dedicated power supply or cord supplied for your device. WARNING: The Exterity products use ventilation holes for cooling. None of the ventilation holes should be blocked. Keep all materials at least 5cm away from all the ventilation holes. WARNING: Do not expose the product to any rain or moisture. WARNING: Do not use the product near a naked flame e.g. a candle. WARNING: The operating conditions of the product should be 0 C-40 C with a Relative Humidity of 5 95%. The product should not be operated outside of these conditions. There are no user-serviceable parts inside these products. Any servicing, adjustment, maintenance, or repair must only be performed by service-trained personnel. 6 Administrator s Guide

7 1 Summary This manual explains how to set up, use and manage Exterity AvediaPlayer r92xx series receivers. The AvediaPlayers are network devices which display an IP network delivered MPEG transport stream on a television or display. Scope This edition of the manual refers to version 1.1.x of the AvediaPlayer r92xx series firmware. It applies to the following products: Audience AvediaPlayer r9200 AvediaPlayer r9210 AvediaPlayer r9220 This manual is intended for use by systems integrators or systems administrators who are installing and setting up Exterity products. The manual assumes that readers are familiar with installing and configuring network-based and audio-visual products. Terms and definitions The following terms and definitions are used in this document: Table 1 Terms and Definitions Term DHCP DNS EIT EPG IGMP NTP POE RTP RTSP TFTP SAP SNMP Syslog Definition Dynamic Host Configuration Protocol Domain Name Server Event Information Table Electronic Program Guide Internet Group Management Protocol Network Time Protocol Power Over Ethernet Real Time Protocol Real Time Streaming Protocol Trivial File Transfer Protocol Session Announcement Protocol Simple Network Management Protocol a protocol for forwarding log messages in an IP network Administrator s Guide 7

8 How this guide is organised This guide is organised as follows: 2 The AvediaPlayer r92xx Series Receivers provides an introduction to the capabilities of the Exterity AvediaPlayer Receiver product family 3 Getting Started describes the basic steps required to start using the AvediaPlayer receiver 4 AvediaPlayer Physical Interfaces describes the connections available on your receiver 5 Remote Control describes the Exterity remote controllers and the features available 6 Using the Mounting Kits describes basic aspects of setting up your receiver 7 Management Interface lists the 4 interfaces available for the AvediaPlayer receivers; the IPTV Manager, AvediaServer Director, web management interface and admin interface. 8 General Device Management describes connecting the AvediaPlayer using the default settings 9 Configuring the AvediaPlayer Receiver provides detailed information on the configuration of the AvediaPlayer receiver using the web management interface 10 Admin Interface describes how to use the serial admin interface 11 Troubleshooting review this section if you are having problems APPENDIX A APPENDIX B APPENDIX C APPENDIX D APPENDIX E APPENDIX F APPENDIX G shows the syntax for embedding a video window in a web page shows the playlist format shows the XML channel list format serial admin interface connection details serial TV interface connection details serial pass-through information contact information 8 Administrator s Guide

9 2 The AvediaPlayer r92xx Series Receivers General The AvediaPlayer r92xx series receivers are network devices which display an IP network delivered MPEG-2 transport stream (TS) on a television or display. Streams from Exterity TVgateway, Encoder and AvediaServer products are supported, as well as streams from some third party products. All AvediaPlayer r92xx series receivers provide the following AV outputs: Video: HDMI v1.3a* 720p, 1080i & 50Hz, 59.94Hz or 60 Hz Audio: HDMI v1.3a* (8 channel PCM or Bitstream), TOS (2 channel PCM or Bitstream) The AvediaPlayer r9210 provides additional analogue video and audio outputs. The r9220 incorporates a LAN switch providing 3 additional LAN connections and VLAN support. Refer to AvediaPlayer Physical Interfaces on page 14. * HDMI interface supports all features of v1.3a except deep color, enhanced colorimetry (xvycc, gamut metadata), and DST/DSD audio features Note: Streams from the older isocket TVgateway are not currently supported. This chapter contains the following sections: Power Power Network Considerations Stream Playback Audio Decoding Channel Discovery Remote Control AvediaPlayer r9200 Receiver AvediaPlayer r9210 Receiver AvediaPlayer r9220 Receiver Device Administration Physical Location Receiver Development Kit (RDK) The receiver can be powered through the network interface by Power over Ethernet (PoE) using any LAN Switch or Mid-span device meeting 802.3af PoE specifications. If this is not available, it can be powered using an external power supply available from Exterity. Refer to Physical Interfaces on page 14 for further details. Network Considerations The Exterity receiver is a network device designed to accept IP multicast streams from Exterity TVgateways, Encoders and AvediaServers. In order for this to work satisfactorily, it is vital that the network switches are multicast-enabled in order to prevent unwanted flooding of traffic on the network. For these purposes, Multicast-enabled is understood to mean that all network switches carry out IGMP snooping, and one switch must function as the IGMP querier. Exterity receivers support version 2 and 3 of IGMP. Administrator s Guide 9

10 Stream Playback The AvediaPlayer receiver can play video carried in an MPEG-2 transport stream over a UDP or RTP transport. Multicast streams, unicast streams, and HTTP playback are supported. It is also possible to play ondemand streams, using RTSP to set up the stream. In all cases the receiver is capable of playing streams with video format: MPEG-4 Part 10 (H.264/AVC) MPEG-4 Part 2 Simple Profile MPEG-2 Audio Decoding Audio streams can be MPEG-1 layer II audio, AC3/EAC3, and AAC/ HE-AAC. These streams can be decoded and output via TOS and HDMI, or with the AvediaPlayer r9210, Stereo audio. Channel Discovery The default mechanism of channel discovery used is to listen for SAP announcements from Exterity streaming products and other third-party streaming equipment. It is also possible to use an XML channel list hosted on a web server. Refer to Setting Channel Learning of page 55 for more details. Remote Control Infra Red (IR) and tethered Remote Control handsets are available to allow user control of the receiver for common functions such as selecting channels and controlling volume. An IR extender is available to allow IR remote control of the receiver when the front panel IR window is obscured. The remote control default button functions are described in Remote Control on page 19. It is possible for the administrator to alter/disable the use of the function buttons, allowing the remote control capability to be customised to the needs of a particular installation. For example, the HOME button could be disabled if the use the web browser is not required. Configuring Remote Functions on page 66 shows you how to configure button functions. AvediaPlayer r9200 Receiver The AvediaPlayer r9200 features a single Ethernet port and an HDMI output in a compact form factor and the lowest power consumption of the r92xx series receivers. AvediaPlayer r9210 Receiver The AvediaPlayer r9210 receiver provides additional support for analogue video and audio outputs. Rear panel connections provide support for HD component, SD composite, SD S- Video, SD RGBS and analogue stereo outputs. AvediaPlayer r9220 Receiver The AvediaPlayer 9220 receiver has an internal Ethernet switch, allowing three additional network devices to be connected to the network through the receiver. The receiver must be connected to the network switch using the port marked Ethernet 1 (POE). The ports marked Ethernet 2, 3, and 4 can be used for other network devices, for example, a computer or IP phone. The AvediaPlayer r9220 receiver allows the use of 802.1q VLANs on its switch ports. Refer to VLAN Configuration on page 42 for more information. 10 Administrator s Guide

11 Device Administration An AvediaPlayer r92xx series receiver can be configured and managed using one of four mechanisms: Web Interface: Allows full configuration of device capabilities. AvediaServer Director: An AvediaServer based application uses SNMP to provide device monitoring and management of a subset of device capabilities. IPTV Manager: Windows application uses SNMP to allow a subset of device capabilities to be managed. Admin Interface: Allows fundamental capabilities of the device to be configured through the serial admin port. The following sections of this manual describe device configuration and management using the above mechanisms. Physical Location AvediaPlayer receivers are typically located close to, or attached to the connected TV or display device. Mounting kits enable you to securely mount any AvediaPlayer r92xx series receiver to a television and display, or to a wall or under a surface such as a desk or shelf. Tethered or Infra Red extensions are available if the installation causes the IR window to be obscured. Refer to Using the Mounting Kits on page 23 for more information. Consult your Exterity sales representative for details of the available AvediaPlayer r92xx series installation accessories. Receiver Development Kit (RDK) The Receiver Development Kit (RDK) is a platform that enables Exterity partners to create customised solutions using third-party applications such as middleware. Third-party applications can control the Exterity receiver through: The JavaScript API The telnet control interface The Simple Network Management Protocol (SNMP) interface The JavaScript API gives programmers extensive control of the AvediaPlayer receiver and also provides a mechanism for sending customised JavaScript events to the integrated browser. JavaScript programmers can also use Exterity extensions to access commonly-used functions such as changing channels, controlling volume, and video fast forwarding. Contact your Exterity sales representative if you need price and availability information of the Receiver Development Kit. Administrator s Guide 11

12 3 Getting Started Connect an AvediaPlayer r92xx series receiver to your SD/HD TV or display device and view any multicast MPEG transport stream available on your building, campus or metropolitan area network. The following procedures should be performed for the AvediaPlayer receiver to perform correctly. These procedures are summarised in this section: 1. Attach the AvediaPlayer to a Display or Surface A variety of mounting brackets for the AvediaPlayer r92xx series receivers are available to enable secure attachment to your display or desk. Refer to Using the Mounting Kits on page 23 for more information. 2. Connect to the Display Device You must connect the AvediaPlayer to a suitable display device such as an HD TV or display. All AvediaPlayer r92xx series receivers support up to 1080p at 60Hz via the HDMI connector. Additional analogue outputs are supported by the AvediaPlayer r9210. Refer to Rear Panel Interfaces on page 15 for connection details. 3. Powering the AvediaPlayer Receiver All AvediaPlayer r92xx series receivers are PoE enabled devices. They can be powered using any LAN Switch or Mid-span device meeting 802.3af PoE specifications. If this is not available, use the external power supply available from Exterity. Note: The External Power Supply must be ordered as an accessory (avply-psu-##) with the country specific power cord. Consult your Exterity sales representative for more information. CAUTION: The AvediaPlayer r92xx series receivers are not compatible with Exterity idaptor (idapt-psxx) power supplies. 4. Connect to the Network Connect the AvediaPlayer receiver to the network using the ETHERNET connection on the rear panel of the device. On the AvediaPlayer r9220, connect to ETHERNET 1 (POE). Do not connect your network cable to the SERIAL connection. If your network is active, the Ethernet SPD and LINK LEDs behave as described in ETHERNET on page Configure the IP Address of the AvediaPlayer Receiver By default, the AvediaPlayer receiver requires a DHCP Server to be available on the network to assign it an IP address. There are two methods of assigning a static IP address to the receiver, if required: Use the serial Admin Interface to configure the IP address. For more information refer to Admin Interface on page 68. Temporarily set up a DHCP server on an isolated network. Once an IP address is assigned to the receiver, you can configure a static IP address using the Web Management Interface. See Network Configuration on page 40. Allocating a static IP address for the encoder allows continued operation without a DHCP Server. 12 Administrator s Guide

13 6. Configure Name and Location Specify a name and location for the AvediaPlayer receiver so that you can easily identify and locate it in the future. You can configure a name and location using the AvediaServer Director (shown on page 33), IPTV Manager (shown on page 34), or the Web Management Interface General page (shown on page 35). 7. Configure Receiver Properties The default settings for the AvediaPlayer receiver enable it to discover SAP announced transport streams on your network and display the channel on a connected TV or display. However, you can configure the receiver to meet specific requirements such as display device capabilities, channel listing and access control, and browser and EPG IP addresses. These are configured using the Web Interface and described in Chapter 8 - General Device Management on page 37 and Chapter 9 - Configuring the AvediaPlayer Receiver, starting on page Checking Status You can check the operating status of the AvediaPlayer receiver simply by checking the displayed content on the connected TV or display. If you do not have access to the display device, examine the Receive % value in the Ethernet Stats section of the Network page in the Web Interface: a 3-15% activity indicates the receiver is accepting a video channel. Administrator s Guide 13

14 4 AvediaPlayer Physical Interfaces This chapter describes the connectors and physical characteristics of the AvediaPlayer r92xx series receivers. It contains the following sections: Front Panel Rear Panel Interfaces Kensington Lock Front Panel The front panels of the AvediaPlayer r92xx series receivers are all fitted with an IR receiver window and status LED as shown in Figure 1. Figure 1 Front Panel Interfaces 1. IR Window - The IR window enables full user control of the AvediaPlayer receiver using the Exterity Remote Control. IR control functions can be extended using an additional IR receiver eye connected to the rear panel. The front panel IR receiver is disabled when a rear panel connection is made. (Refer to IR on page 16) 2. Status LED - The Status LED flashes during start-up or to indicate the receiver is responding to remote control commands. The LED behaviour, which can be customised, is described in Table 2. Table 2 Front Panel LED Activity Function LED activity Start-up On 12 seconds, off 20 seconds, on 15 seconds. Followed by IP address acquisition. Acquiring IP address via DHCP Standard operation (Default LED status: On) Standard operation (Default LED status: Off) 4x per second Always on, blinking off briefly on reception of IR from the handset. Always off, blinking on briefly on reception of IR from the handset. Note: The LED behaviour is a configurable option. Refer to LED Behaviour on page 53 for more details. 14 Administrator s Guide

15 Rear Panel Interfaces The rear panels of the AvediaPlayer r92xx series receivers are all fitted with the same power inlet, IR receiver jack, RJ-45 LAN, RJ-45 Serial, TOS, USB and HDMI connectors, and recessed Reset button as shown in Figure 2. Additional connectors are fitted to the AvediaPlayer r9210 for analogue audio and video output, and to the AvediaPlayer r9220 for connection of additional LAN devices. Refer to Common Connections, AvediaPlayer r9210 Connections and AvediaPlayer r9220 Connections for more information. Figure 2 Common Connections Common Connections Figure 3 Common Connection Callouts Refer to Figure 3 and the associated descriptions for information about the rear panel connections fitted to all AvediaPlayer r92xx series receivers. 1. PWR 2. ETHERNET 3. RESET 4. IR 5. SERIAL TV/ADM 6. TOS 7. USB 8. HDMI Administrator s Guide 15

16 1. PWR The receiver can be powered through the power jack using the 24V/3A external power adaptor available from Exterity as an accessory (avply-psu-##). CAUTION: Do not use Idaptor (idapt-psxx) power supplies with the AvediaPlayer receivers. 2. ETHERNET Ethernet (Ethernet 1 on AvediaPlayer r9220) is a 10/100 Mbps interface used to connect the receiver to the network switch using a standard straight-through Cat 5 cable. On the AvediaPlayer r9200 and 9210 receivers two LEDs show the status of the Ethernet Interface. In normal operation the orange link LED is permanently lit if the connection is 100Mbps, not lit if it is 10Mbps. The green activity LED flickers on reception or transmission of packets. On the AvediaPlayer r9220 Ethernet 1 should be used to connect the receiver to the network switch using a standard straight-through Cat 5 cable. The green activity LED (for port 1) flickers on reception or transmission of packets. All AvediaPlayer r92xx series receivers are PoE enabled devices. They can be powered using any LAN Switch or Mid-span device meeting the 802.3af PoE specifications. 3. RESET In addition to rebooting the AvediaPlayer receiver, you can also set it to the factory default settings or configure the operation of the rear panel serial port. The reset functions are all achieved by pressing and holding a pin or the end of a pen into the RESET port. The length of time RESET is held determines the function applied to the receiver as follows: 4. IR Briefly press RESET to reboot the AvediaPlayer receiver. Press and hold RESET until the TV LED flashes to set the serial port to TV serial control mode. Press and hold RESET until the ADM LED flashes to set the serial port to admin control mode. Press and hold RESET until both ADM and TV LEDs flash to reset the device to factory default settings. (The serial port is set to admin control mode) Connect the IR extender cable or tethered remote control to the IR jack to enable the user to control the receiver using the remote control handset when the front panel IR receiver window is obscured. 5. SERIAL TV /ADM This RJ45 interface is dual purpose. In its default configuration it can be used to access the command line admin interface to configure basic device capabilities and to troubleshoot problems. For details on using this interface refer to Admin Interface on page 68 and APPENDIX D: Admin interface connection. You can also use the RESET function to configure the operation of this port. It can also be used to allow the receiver to communicate with a serial-controllable television. The interface wiring is shown in APPENDIX E. Contact your Exterity supplier for more details on supported televisions. 6. TOS Use a standard TOSLINK cable to connect the 2 channel PCM or Bitream audio output to an external audio system if required. 16 Administrator s Guide

17 7. USB A keyboard, mouse, or external storage device (FAT32 format) can be connected to the USB port. The storage device can be used as a source of content and playlist to provide failover support. Multiple USB devices can be connected when used in conjunction with a USB hub. 8. HDMI Use a standard HDMI cable to connect the AvediaPlayer to an HD television/display. AvediaPlayer r9210 Connections In addition to the common connections, the AvediaPlayer r9210 provides the connections shown in Figure 4. Common Connections on page 15 describes the connectors fitted to all AvediaPlayer r92xx receivers. Figure 4 AvediaPlayer r9210 Connectors 1. Analogue Audio Use standard phono cables to connect left/right analogue audio outputs to the similar-marked inputs on the television/display (not required if using HDMI). 2. Component /RGB/Composite Video Use standard phono cables to output video to televisions/displays as follows: Component Video (HD only): Connect the Y, Pb and Pr labelled outputs to the similarmarked inputs on the television. RGBS Video (SD only): Connect the Y, Pb and Pr labelled outputs to the television s Green, Blue and Red inputs respectively. Connect the Composite output to the sync input on the television. Composite Video (SD only): Connect the Composite labelled output to the Composite input on the television. 3. S-Video Interface Use a standard S-Video cable to connect this interface to the S-Video input on the television (SD only). Administrator s Guide 17

18 AvediaPlayer r9220 Connections In addition to the common connections, more LAN connections are available on the AvediaPlayer r9220 as shown in Figure 5. Common Connections on page 15 describes the connectors fitted to all AvediaPlayer r92xx receivers. Figure 5 AvediaPlayer r9220 Connectors 1. Ethernet Ports The AvediaPlayer r9220 model provides three additional 10/100 Mbps Ethernet ports, allowing other devices (for example, PC, IP phone) to be connected to the main network. Devices should be attached to these ports using a standard straight-through Cat 5 cable. Ethernet 1 should be connected to the network switch. Ethernet 2, 3, and 4 can be used for additional devices. The Ports are not powered. The AvediaPlayer r9220 also provides LAN switch functions and VLAN configurations can be implemented as described in VLAN Configuration on page 42. Kensington Lock All AvediaPlayer r92xx series receivers provide a Kensington Lock slot. The slot is located to the rear of the right-side panel. Refer to Using the Mounting Kits on page 23 for more information. 18 Administrator s Guide

19 5 Remote Control The AvediaPlayer r92xx series receivers can be controlled using the Exterity Infra Red (IR) or wired remote controllers. This chapter contains the following sections: Remote Control Key Functions Inserting Batteries Viewing Channels Standby Audio Language Selection Using the Web Browser Controlling Remote AV Devices Remote Control Key Functions The receiver remote controls are shown in Figure 6 and Figure 7. Figure 6 IR Remote Control Functions Administrator s Guide 19

20 Menu Back/Cancel Channel up Channel down Navigate left Volume up Volume down Standby Navigate up Navigate right Navigate Down Mute Not Used Not Used Rewind Play Previous scene Skip scene Mode View TV Not Used Not Used Fast forward Pause Record Stop View EPG Open Browser/View home page Inserting Batteries Figure 7 IR and Wired Remote Control Functions The batteries for the IR Remote Control are shipped separately. If the batteries in the remote control become exhausted, they should be replaced with two AAA sized replacements. Ideally use carbon zinc (R03) replacement batteries. Alkaline (LR03) batteries may be used but offer no advantage. Do not mix batteries of different types or age. WARNING: "Ultra" or "plus" batteries, especially those containing lithium (FR03), must not be installed in the IR Remote Control. To insert new AAA disposable batteries: 1. On the back of the IR Remote Control, pull the tab down on the battery compartment lid to detach it from the controller. 2. Insert two new AAA (R03 or LR03) batteries. Orient the batteries so that the positive (+) and negative ( ) ends are positioned as shown by the diagram on the bottom of the battery compartment. 3. Relocate the battery compartment lid and push in to close. 20 Administrator s Guide

21 Viewing Channels The channels list is built at start-up by listening to Session Announcement Protocol (SAP) announcements from head-end devices. This is an ongoing process and channels are added to and removed from the list as devices are reconfigured. You can view and select channels using the receiver remote control: To view television channels, use the TV button. To display the list of channels, use the MENU button. To navigate the list of channels, use the / buttons. To select a channel, use the OK button. To select a numbered channel directly, enter its number. To change up or down between channels, use the CH- and CH+ buttons To adjust the volume, use the VOL- and VOL+ buttons. To mute the sound, use the MUTE button. To pause, rewind or fast-forward an ondemand stream, use the PAUSE, REWIND or FAST FORWARD buttons respectively. To resume normal playback of an ondemand stream, use the PLAY button. Standby The receiver can be put into standby by pressing the STANDBY button on the remote control. This will turn off all audio/video outputs to the television or display. A subsequent press of the STANDBY button will turn the audio/video outputs back on and the last viewed channel will resume playing (unless an alternative start-up mode has been specified; see the Display section of this manual). Audio Language and Subtitle Selection Some TV channels have multiple audio streams in different languages. The audio language can be selected using the remote control as follows: 1. Display the Mode menu using the MODE button on the receiver remote control. 2. Select Audio Track using the / buttons and use the / buttons to choose the desired language. 3. Select Subtitles using the / buttons and use the / buttons to turn subtitles on or off. When enabled, select Subtitle Track using the / buttons and use the / buttons to choose the desired language. 4. Press MODE again to hide the menu. Using the Web Browser If configured, you can use the ANT Galio browser to view browser content on your television or display. You can control how pages are displayed using the web management interface, as described later in this manual. For example, you can define a home page to display when the browser opens, and you can specify whether pages display with a menu bar. You can control the browser using the receiver remote control as follows: To open a browser window, press the HOME button. To return to the home page, press the HOME button. To navigate between links (if available), use the / buttons. To select a link, press the SELECT button. Administrator s Guide 21

22 Controlling Remote AV Devices The receiver can send remote control button commands across a network to Exterity Encoders, where they are subsequently sent on to the attached AV device. This capability is illustrated in Figure 8, where for example, the remote control handset could be used to play/pause/stop the DVD player. Note: The remote control configuration file for the remote device must be present on the Encoder. Also, the Encoder must be properly configured as described in the Encoder Administrator s Guide. To control remote AV devices: Figure 8 - Controlling remote AV devices 1. This feature is disabled by default. To enable it, enable Remote Device control as described in Configuring Remote Functions on page Display the Mode menu using the MODE button on the receiver remote control. 3. Select IR Controls using the / buttons and change the setting to AV Source. 4. If the remote device allows this functionality, text appears on screen to indicate the new mode. 5. Press MODE again to hide the menu. You are now using Remote Device mode. All button commands (except MODE) are sent across the network to the remote device. To return to normal operation: 1. Display the Mode menu using the MODE button on the remote control. 2. Select Normal in the IR Controls box. 22 Administrator s Guide

23 6 Using the Mounting Kits Mounting bracket kits enable you to securely mount any AvediaPlayer r92xx series receiver to a television and display, or to a wall or under a surface such as a desk or shelf. An enclosure provides a more secure housing for the receiver and cabling. Tamper-proof fixings can be used if you want to maximise the security of the installation. You can also use a Kensington Lock. This chapter contains the following sections: Fitting a Kensington Lock Under-desk/Wall Mounting Small TV Mounting Plate Large TV Mounting Plate Fitting the Enclosure Attaching to a TV or Display Fitting a Kensington Lock Fitting a Kensington type lock to the AvediaPlayer receiver offers a method of securing the device whilst allowing easy access to cables and re-positioning if required. The following are required: Kensington lock Secure anchor point To fit a Kensington Lock: 1. Locate the Kensington lock slot at the right rear of the AvediaPlayer receiver as shown in Figure Secure the non-lock end of the cable. 3. Insert the lock into the AvediaPlayer slot and secure. Figure 9 Fitting a Kensington Lock Administrator s Guide 23

24 Under-desk/Wall Mounting The under-desk/wall mounting bracket allows you to locate any AvediaPlayer r92xx series receiver to a surface such as a wall, or under a shelf or desk. Suitable positioning can allow cabling to be hidden whilst maintaining access to the front panel IR receiver window for remote control purposes. The following are required: AvediaPlayer Under-surface/Wall mounting bracket Exterity avply-brkt 2 M2.5 x 4mm Pozidriv screws supplied 2 suitable mounting screws not supplied as required for mounting surface material Figure 10 Under-surface/Wall Mounting Bracket To fit the receiver to a surface: 1. Locate and prize-off the 4 removable feet from the underside of the AvediaPlayer receiver. Figure 11 Feet and Threaded Mountings 24 Administrator s Guide

25 2. Align the AvediaPlayer receiver as shown in Figure 12 and attach to the bracket using the 2 supplied M2.5x4mm Pozidriv screws. Figure 12 Attaching to the Under Surface Bracket 3. Use suitable fasteners to attach the completed assembly to a wall, or to the underside of a desk or counter surface as shown in Figure 13. Figure 13 Under Surface Installation Administrator s Guide 25

26 Small TV Mounting Plate The Small TV Mounting Plate allows you to attach any AvediaPlayer r92xx series receiver to a Flat TV or Display with mounting bracket sizes up to VESA MIS-E. The holes for mounting the AvediaPlayer receiver are counter sunk, allowing the plate to fit flat to the TV casing. The supplied same-thickness shims can be used to ensure a proper fit of a mounting bracket fixture if the mounting plate is to be mounted between the TV chassis and the mounting bracket. Attach the AvediaPlayer receiver to the mounting plate before fixing to a TV. Additionally, a ventilated enclosure can be fitted and is described on page 30. If required, it can be secured using tamper-proof fixings. For this type of mounting, a tethered remote control or an IR receiver extender is likely to be required to enable remote control of the receiver. The following are required: AvediaPlayer Small TV mounting plate part of Exterity avply-vbkt Remote Control with IR Extension avply-rck, or Tethered Remote Control avply-rct, or Infrared Extender only avply-irr. 4 M2.5x4 Pozidriv cross CSK flat head supplied Suitable mounting screws not supplied typically M4 x 10mm TV mounting holes up to 100mm mount spacing, M6 x 10 mm up to 200 mm mount spacing. Figure 14 Small TV Mounting Plate Dimensions To fit the receiver to a TV using the Small TV Mounting Plate: 1. Locate and prize-off the 4 removable feet from the underside of the AvediaPlayer receiver. 26 Administrator s Guide

27 Figure 15 Feet and Threaded Mountings 2. Align the AvediaPlayer receiver as shown in Figure 16 and attach to the bracket using 4 supplied M2.5 x4 Pozidriv cross CSK flat head screws. Figure 16 Attaching to the Small TV Mounting Plate 3. The assembly is now ready to be attached to a TV. Refer to Attaching to a TV or Display on page 32 for more information. Administrator s Guide 27

28 Large TV Mounting Plate The Large TV Mounting Plate allows you to attach any AvediaPlayer r92xx series receiver to a Flat TV or Display with mounting bracket sizes up to VESA MIS-F. The holes for mounting the AvediaPlayer receiver are counter sunk, allowing the plate to fit flat to the TV casing. Samethickness shims can be used to ensure a proper fit if the mounting plate is to be mounted between the TV chassis and a mounting bracket. The AvediaPlayer receiver must be attached to the mounting plate before the plate is attached to a TV. Additionally, a ventilated enclosure can be fitted and is described on page 30. If required, it can be secured using tamper-proof fixings. For this type of mounting, a tethered remote control or an IR receiver extender is likely to be required to enable remote control of the receiver. The following are required: AvediaPlayer Large TV mounting plate part of Exterity avply-vbkt 4 M2.5x4 Pozidriv cross CSK flat head supplied Remote Control with IR Extension avply-rck, or Tethered Remote Control avply-rct, or Infrared Extender only avply-irr. Suitable mounting screws not supplied typically M4 x 10mm TV mounting holes up to 100mm mount spacing, M6 x 10mm up to 200mm, and M8 x 15mm for over 200mm mount spacing. Figure 17 Large TV Mounting Plate Dimensions To fit the receiver to a TV using the Large TV Mounting Plate: 1. Locate and prize-off the 4 removable feet from the underside of the AvediaPlayer receiver. Figure 18 Feet and Threaded Mountings 28 Administrator s Guide

29 2. Align the AvediaPlayer receiver as shown in Figure 16 and attach to the bracket using 4 supplied M2.5x4 Pozidriv cross CSK flat head screws. Figure 19 Attached to the Large TV Mounting Plate 3. The assembly is now ready to be attached to a TV. Refer to Attaching to a TV or Display on page 32 for more information. Administrator s Guide 29

30 Fitting the Enclosure Both Small and Large TV Mounting Plates allow fitment of the enclosure. The enclosure provides a degree of protection for the AvediaPlayer receiver and cabling. Security can be further enhanced with the use of tamper-proof screws. You can fit the enclosure before or after attaching the mounting plate to a TV. The following parts are required: AvediaPlayer Large or Small TV mounting plate part of Exterity avply-vbkt AvediaPlayer Enclosure part of Exterity avply-vbkt Remote Control with IR Extension avply-rck, or Tethered Remote Control avply-rct, or Infrared Extender only avply-irr. 2 M3x6mm pan head Pozidriv (or secure fixings) To fit the enclosure: Before fitting the enclosure ensure the AvediaPlayer receiver is securely attached to the Large or Small TV mounting plate and all cables to the AvediaPlayer receiver are properly connected and secured as shown: 1. Route the cabling as required for the completed installation. Position the enclosure over the TV mounting plate to align the 4 slotted holes in the enclosure over the 4 locating pegs on the TV mounting plate as shown: 2. Lower the enclosure and slide it to engage the locating pegs in the smaller ends of the slotted holes as shown: 30 Administrator s Guide

31 3. Fit the 2 M3x6mm pan head screws into the retaining lugs as shown, using secure fasteners if required. 4. The enclosure fitting is now complete. Sufficient space is available within the enclosure to allow any spare cable length to be coiled and tied. Administrator s Guide 31

32 Attaching to a TV or Display The TV Mounting Plates meet a wide variety of installations, allowing you to fix the AvediaPlayer receiver to the TV or display whilst enabling the use of the TV stand or widely available mounting brackets.. If you are using a wall mounting bracket, locate the AvediaPlayer TV mounting plate between the bracket and the TV chassis. Position the supplied shims (part of Exterity avply-vbkt) between the remaining bracket mount points and the TV chassis to ensure a flat fixing surface. Use the fixing screws supplied with the mounting bracket. A suggested fitting location for the Small TV Mounting Plate is shown in Figure 20. Figure 20 Mounting Plate Positioned for Wall Bracket 32 Administrator s Guide

33 7 Management Interfaces The receiver has 2 management interfaces: a web management interface accessible through a browser and the command line admin interface. In addition, both the AvediaServer Director and IPTV manager provide a subset of device controls. They can be accessed as follows: AvediaServer Director IPTV Manager Web Management Interface Terminal Note: You can also use a third-party SNMP tool to manage the receiver. Contact your reseller to obtain the Management Information Base (MIB). AvediaServer Director The AvediaServer Director, as shown in Figure 21, is an application used for device discovery and management and is an integral part of the AvediaServer platform from version onwards. The AvediaServer Director uses SNMP to manage a subset of device functionality and can also be used to start the AvediaPlayer web interface. Figure 21 AvediaServer Director The AvediaServer Director has the following capabilities: Name - specify the AvediaPlayer name Location specify the AvediaPlayer location Reboot re-start the AvediaPlayer Ping Ping the AvediaPlayer Upgrade Firmware Upload new device firmware Factory Reset set the AvediaPlayer back to factory default configuration Export Config export the current configuration for archiving or applying to another device Import Config restore the AvediaPlayer to a previously saved configuration Set TFTP Server specify the IP address of the TFTP server to be used Set Syslog Server specify the IP address of the Syslog server to be used Display Mode set the display mode of the AvediaPlayer Set Channel set the AvediaPlayer to a specified channel Administrator s Guide 33

34 Homepage specifies the homepage URL Groups specifies the AvediaPlayer channel group memberships Splash Screen specifies the splash screen filename Volume set the AvediaPlayer output audio volume setting To start the AvediaPlayer web interface with AvediaServer Director: 1. Open the AvediaServer web interface and click Director > Receivers to list all receivers in the IPTV system. 2. Use the column sort functions to help locate the receiver you want to configure. 3. Click the required AvediaPlayer name hyperlink to launch the AvediaPlayer web interface login window as shown in Figure Enter the admin login credentials to display the AvediaPlayer web interface as shown in Figure 24. IPTV Manager The IPTV Manager is a Windows application which discovers Exterity devices on the network as shown in Figure 22. IPTV manager uses SNMP to manage a subset of device functionality and can also be used to start the AvediaPlayer web interface. Figure 22 IPTV Manager Window To start the AvediaPlayer web interface with IPTV manager: 1. Use the location and type filters in the left window pane to locate the required AvediaPlayer receiver. 2. Right-click on the icon for the device you want to configure in the right window pane. 3. Select Web Interface to launch the AvediaPlayer web interface login window as shown in Figure Enter the admin login credentials to display the AvediaPlayer web interface as shown in Figure Administrator s Guide

35 Web Management Interface You can manage every aspect of the receiver s functionality using its web management interface. You can access the web management interface using the IPTV Manager, the AvediaServer Director as shown above, or if known, by directly entering the IP address of the AvediaPlayer receiver into your browser address field: Use the web management interface as follows: 1. When prompted, enter the correct username and password. The default login details are: Username: admin Password: labrador Figure 23 AvediaPlayer Login Window 2. The web interface opens in your browser as shown in Figure 24. Figure 24 AvediaPlayer Web Interface General Page Administrator s Guide 35

36 3. Click the menu items in the left panel to display the associated page in the right. Navigate through the menu, changing settings as required. You must click the Apply Changes button on each page to save your changes. When using the web interface make the required configuration changes on the pages displayed on the right. After each change is made, clicking the Apply Changes ( ) button is required to apply the changes to the AvediaPlayer receiver. A check mark appears on the button indicating the settings have been transferred ( ). General Device Management on page 37 and Configuring the AvediaPlayer Receiver on page 49 describe the web management interface settings in detail. Note: You can control access to the web interface by changing the login. Refer to Authentication on page 43 for more information. Admin Interface In certain circumstances it may not be possible to manage a receiver via its web interface. For these situations a text based admin interface is provided which is available via the serial interface (marked admin on the rear panel of the unit) or via telnet. For details on use of the admin interface refer to Admin Interface on page Administrator s Guide

37 8 General Device Management The receiver is pre-configured to enable operation without need to use the management interface before connection to your IPTV network and TV. For more detailed configuration information, refer to Configuring the AvediaPlayer Receiver on page 49. Before reading this section, ensure that: The receiver is powered on. The receiver is attached to a multicast-enabled network. The network containing your receiver has a DHCP server. The infra-red receiver is visible or a remote eye is connected. The receiver is connected to a television or display. This chapter contains the following sections: AvediaPlayer Receiver start-up Engineering Screen Naming the AvediaPlayer Receiver Network Configuration VLAN Configuration (AvediaPlayer r9220 only) Authentication Maintenance Logging AvediaPlayer Receiver start-up The receiver start-up process consists of two stages: Assigning an IP address to the receiver Connecting to a channel (if receiver in Audio/Video mode) When you switch the receiver on, a splash screen is displayed on the television or display, and the receiver attempts to obtain an IP address. The following message appears: Configuring network interface The receiver s LED flashes 4 times per second while waiting for a network link and carrying out the DHCP transactions. Note: By default, the receiver requires a DHCP server to be available on the network to assign it an IP address. Once an IP address is assigned to the receiver, you can configure a static IP address using the management interface. A static IP address allows the receiver to operate without a DHCP server. When an IP address has been allocated to the receiver, the LED enters its default status as described in Status LED on page 14. Administrator s Guide 37

38 The receiver is set to Audio/Video mode by default, therefore the first time it starts up, it tries to find and connect to a channel. One of the following messages is displayed temporarily until a channel is found: No channels available This channel is not available The channels list is collected automatically using announcements from head-end devices. This process requires approximately 1 minute. On subsequent start-ups the receiver attempts to reconnect to the channel it was connected to previously. Engineering Screen The engineering screen displays information about the device including its name, IP address and firmware version. This may help you identify individual devices. To display the engineering screen, press MODE and then PLAY on the remote control handset. To remove the engineering screen, press PLAY to return to the Mode menu, or press MODE to hide the menu completely. 38 Administrator s Guide

39 Naming the AvediaPlayer Receiver You can specify a name and location for the AvediaPlayer receiver. This can be useful where a number of AvediaPlayers are installed, allowing you to uniquely identify each device. The name specified is also used to identify the device on a management station such as the AvediaServer Director. You can use the web management interface or the AvediaServer Director to specify a name and location. (For more information refer to the AvediaServer Director Administrator s Guide.) The following procedures use the AvediaPlayer web interface as described in Chapter 7 Management Interfaces. A representative name and location can help you identify and manage more than one AvediaPlayer receiver. For example, when multiple receivers are deployed in a hospitality installation, you can use the room number and floor as the name and location. To specify a name for the device: 1. Click General to display the general page as shown in Figure Enter the name into the Name field. 3. Click the Apply Changes button. To specify a location for the device: 1. Click General to display the general page as shown in Figure Type the name of a location into the Location field. 3. Click the Apply Changes button. The General page displays hardware and software information about the device you are using and allows you to name the device and its location. The Details section of the General page lists the following information about the device: Item Software Version Full Version Serial Number IP Address Product Type Total Resets Soft Resets Remote Resets Uptime Description the version of the currently installed device firmware the full firmware build code the receiver serial number (MAC address) the IP address assigned to the receiver the receiver hardware code information the total number of times the receiver has been re-started the number of times the receiver has been re-started using the command line interface the number of times the receiver has been re-started using the web management interface or SNMP commands, for example, from AvediaServer Director the length of time since the last restart Administrator s Guide 39

40 Network Configuration This section describes the configurations required to ensure the AvediaPlayer receiver connects to your IP network and interacts correctly with all other network devices. Additional switch settings are required to configure the AvediaPlayer r9220 four-port Ethernet switch. Figure 25 Network Page (r Static IP address) This section contains the following: Network Network Switch Settings Ethernet Stats You can configure the receiver to obtain an IP address automatically using DHCP, or you can specify static addressing information, such as IP address, subnet mask and default gateway. Note: Changes to IP addressing do not take place until after the device has restarted. To configure the receiver to be allocated an IP address automatically: 1. Click Network to display the Network page as shown in Figure Click the IP Address Settings drop down list and select DHCP (Automatic). 3. Click the Apply Changes button. Note: The settings in use are displayed greyed out. 40 Administrator s Guide

41 To configure a static receiver IP address: 1. Click Network to display the Network page as shown in Figure Click the IP Address Settings drop down list and select Static (Use below). 3. Specify values for IP Address, Subnet Mask, Default Gateway, Preferred DNS Server, and Alternate DNS Server. 4. Click the Apply Changes button. Switch Settings The receiver can automatically negotiate any combination of 10/100 Mbps and half/full duplex with an Ethernet switch (Auto setting). However, in certain situations it may be desired to limit the interface to 10Mbps with auto-negotiation enabled (Auto-10 setting), or to specify fixed speed/duplex settings with auto-negotiation disabled (100FD setting). The default setting is 100Mbps full duplex with auto-negotiation (Auto). The port Ethernet 0 is the uplink to the main network. On the AvediaPlayer r9220, ports Ethernet 1, 2 and 3 are ports to which additional network devices can be connected. Note: It is important to make sure that the receiver settings match the settings on the switch port to which the receiver is connected, that is; if auto-negotiation is enabled on the receiver it must also be enabled at the switch. When a fixed setting has been configured on the receiver, the same fixed setting must be configured on the switch. Failure to do this may result in dropped packets which in turn may cause poor quality video output. To specify Switch Settings: 1. Click Network to display the Network page as shown in Figure In the Switch Settings section, click the Ethernet 0 choose an option from the Mode dropdown box as required. 3. For the TriplePlay receiver, choose an option from the dropdown box for the appropriate interface. Valid options are Auto, Auto-10, 100FD. 4. Click Apply. Ethernet Stats Viewing the network port utilisation is an easy way to check if the AvediaPlayer receiver is receiving data at the rate expected for the current configuration. For example, displaying the browser homepage requires little traffic, whereas playing an HD channel results in a large amount of Receive traffic. To view network port utilisation: 1. Click Network to display the Network page as shown in Figure Locate and observe the Ethernet Stats section at the end of the Network page. Administrator s Guide 41

42 VLAN Configuration (AvediaPlayer r9220 only) This section describes setting up 802.1q VLANs on the AvediaPlayer r9220 receiver internal switch. Note: The AvediaPlayer r9200 and r9210 do not support VLANs. You can enable the use of 802.1q VLANs and set VLAN IDs for each port. Using VLANs allows you to ensure the IPTV system and other network traffic, for example VOIP phone and computer systems, are segregated. The VLAN page is shown in Figure 26. Figure 26 VLAN Settings Port Ethernet 1 must be the uplink to the main network, and is configured as a VLAN trunk port. This means that packets with a VLAN tag are transmitted tagged on this port, with the exception of packets on the configured Native VLAN, which are transmitted untagged. Ports Ethernet 2, Ethernet 3, and Ethernet 4 are the ports to which additional network devices can be attached. Outgoing traffic is transmitted untagged on these ports, while incoming traffic is tagged with the configured VLAN ID prior to transmission on the uplink. To enable the use of VLANs: 1. Click VLAN to display the VLAN Settings page as shown in Figure Click the 802.1Q VLAN Support drop down list and select Enabled. 3. Enter the native VLAN ID in the Native VLAN field. This should match the Native (Default) VLAN ID of the main network. This should also match the Host value. 4. Enter VLAN IDs for Ethernet 2, Ethernet 3, and Ethernet 4 as required. 5. Click the Apply Changes button. 42 Administrator s Guide

43 Authentication The Authentication page contains 2 sections allowing you to use password authentication to control access to the web management interface and to enable SNMP control of the receiver. Authentication Figure 27 Authentication Page You can ensure access to the AvediaPlayer web interface is restricted by the use of a password (default setting). To restrict access by password: 1. Click Authentication to display the page as shown in Figure Click the Allow web access to drop down list to select Authenticated Users. 3. Enter the password you want to use in the Admin Password field. 4. Click the Apply Changes button. To allow access to all users: 1. Click Authentication to display the page as shown in Figure Click the Allow web access to drop down list to select All Users. 3. Click the Apply Changes button. SNMP Agent SNMP is used to manage a subset of the AvediaPlayer receiver functions, such as reboot and return- to-factory default settings. The AvediaServer Director is an application which uses SNMP for device discovery and management. Director can also be used to locate an AvediaPlayer receiver and start its web management interface. With SNMP disabled, a warning symbol is displayed in the Name cell of the receiver listing in the Director to indicate it cannot respond to Director Actions. Disable SNMP control only if the AvediaPlayer receiver management is to be constrained to the serial and web management interfaces only. To enable SNMP device management: 1. Click Authentication to display the page as shown in Figure Click the Agent drop down list to select On. 3. Ensure the Community fields display public. 4. Click the Apply Changes button. Administrator s Guide 43

44 Maintenance You can perform maintenance tasks such as restarting the AvediaPlayer receiver. The Maintenance page contains 2 sections as shown in Figure 28. Figure 28 Maintenance Page The maintenance functions are all accessed from the Operation drop down list in the Maintenance section (except the TFTP server address). This section describes various maintenance tasks. It covers: Restarting the Receiver Upgrading the Receiver s Firmware Restoring Factory Defaults Export/Import Configuration Settings Set the TFTP Server IP Address Restarting the Receiver You can restart the receiver to return it to a known state. All configured settings are maintained. To restart the receiver: 1. Click Maintenance to display the page as shown in Figure Click the Operation drop down list to select Reboot. 3. Click the Apply Changes button. During the reboot process the connected television or display is blanked as the AvediaPlayer restarts and follows the sequence described in AvediaPlayer Receiver start-up on page 37. All configured settings are maintained and the AvediaPlayer receiver returns to the configured Display Startup Mode. You can also restart the AvediaPlayer receiver using the RESET function as described in RESET on page Administrator s Guide

45 Upgrading the Receiver Firmware By upgrading the receiver s firmware regularly, you can ensure that you are always using the most recent receiver software. As the new firmware is uploaded using TFTP, you must ensure that the receiver is using the correct TFTP server address. Caution: Do not switch the receiver off while the upgrade process is running. The process requires several minutes. To upgrade the receiver to a new version of firmware: 1. Click Maintenance to display the page as shown in Figure Ensure that the following firmware file is hosted correctly in the root directory of the TFTP server: avediaplayer.bin 3. Ensure that the TFTP server is running. 4. Click the Operation drop down list to select Upgrade Firmware. 5. Click the Apply Changes button. Restoring Factory Defaults You can return the AvediaPlayer receiver to its factory default configuration. You can restore the device to its factory defaults using the web management interface as described in the following procedure, or using the rear panel RESET function as described in RESET on page 16. Note: If you restore the receiver to factory default settings, all previously saved settings are lost. IP addressing is also returned to DHCP. You can however restore these if you have previously saved your configuration, as described later in this section. To restore the receiver factory default settings: 1. Click Maintenance to display the page as shown in Figure Click the Operation drop down list to select Return to Factory Defaults. Click the Apply Changes button. During the reboot process the connected television or display is blanked as the AvediaPlayer restarts and follows the sequence described in AvediaPlayer Receiver start-up on page37. Export/Import Configuration Settings Once you have configured the receiver, you can store your configuration settings in a single file. You can use the file to restore your settings should you need to. You can also use a saved configuration to replicate identical settings on multiple devices. You must ensure that the receiver is using the correct TFTP server address. NOTE: Device naming and IP addressing information is not exported/imported. This allows a configuration file to be imported and used on multiple units. To export a configuration file you can use a TFTP server or the file download feature in your browser. Configure the destination path in your TFTP server application or if required, the download path in your browser. (A TFTP server is required to upload a configuration file.) To export configuration settings using a TFTP server: 1. Click Maintenance to display the page as shown in Figure Click the Operation drop down list to select Export Configuration. 3. Enter a name for the configuration archive in the Export File Name field. Administrator s Guide 45

46 4. Click the Apply Changes button. To export configuration settings using a browser file download function: 1. Click Maintenance to display the page as shown in Figure Click the Operation drop down list to select Export Configuration. Note: The file name is <export.tar.gz> and cannot be changed prior to downloading. 3. Click the (Download) hyperlink. 4. If required, select the destination location for the configuration file. To import configuration settings: 1. Click Maintenance to display the page as shown in Figure Click the Operation drop down list to select Import Configuration. 3. Enter the name of the required configuration archive in the Import File Name field. 4. Click the Apply Changes button. 46 Administrator s Guide

47 Set the TFTP Server IP Address The receiver uses TFTP to download new firmware releases, remote control configuration files and splash screens. For this to operate correctly, the receiver must be configured to communicate with the TFTP server. To specify a TFTP server IP address: 1. Click Maintenance to display the page as shown in Figure Enter the IP address of the TFTP server in the TFTP Server field. 3. Click the Apply Changes button. Logging You can compile and store files that provide receiver logging information. These files can be used to view historical information about receiver activity. To save device log information to a remote server, you need to specify a syslog server. The log file can also be viewed using the management interface without the need for a syslog server. Figure 29 Logging Page - Local and Remote Selected To configure remote logging: 1. Click Logging to display the page as shown in Figure Click the Logging drop down list and select Local and Remote. 3. In the Syslog Server entry fields, enter the IP address or host name and the port number of the syslog server where the log files are to be stored. The default port number is Click the Remote logging level drop down list and select a logging level option ranging from 0-Emergency to 7-Debug, where 0 represents the least debug information and 7 represents the most. 5. Click the Apply Changes button. To view the locally saved log file: 1. Click Logging to display the page as shown in Figure Click the View Log hyperlink adjacent to the Logging drop down list to display the log in a new browser window as shown in Figure 30. Administrator s Guide 47

48 Figure 30 Log File 48 Administrator s Guide

49 9 Configuring the AvediaPlayer Receiver This chapter describes the configuration of the AvediaPlayer r92xx series using the web interface as shown in Figure 31. Figure 31 Web Interface - General Page The web interface allows configuration of all aspects of the AvediaPlayer receivers. The configuration pages are displayed in the right hand pane and are accessed by clicking a menu item in the left hand pane. This chapter describes each of the following menu pages: Setting Receiver Properties Specifying Group Membership Configuring Channel Learning Configuring Web Services Setting Encryption Setting Display Modes Configuring TV Control Configuring Failover Configuring Remote Functions Make the required configuration changes on the pages displayed on the right. After each change is made, clicking the Apply Changes ( ) button is required to apply the changes to the AvediaPlayer receiver. A check mark appears on the button indicating the settings have been transferred ( ). Administrator s Guide 49

50 Setting Receiver Properties The Receiver Properties page allows you to configure the receiver audio and video output settings, and to specify the time server IP address and front panel LED behaviour. It is divided into the following sections: Screen Screen Splash Screen and Screensaver Audio Subtitles Miscellaneous Figure 32 Receiver Properties Outputs up to 59.94Hz and 60Hz are available from the HDMI port. Up 59.94Hz and 60Hz is available from the r9210 component connectors. The r9210 also supports SD output at 525i/625i 50/60Hz and analogue Composite, S-Video and RGBs. Output can be configured for 4:3 or widescreen displays. The default mode is HD. Configure the Screen settings as follows: To specify the Video Interface: 1. Click Receiver Properties to display the page as shown in Figure Click the Video Interface drop down list and select SD or HD to suit the connected television or display. 3. Click the Apply Changes button. 50 Administrator s Guide

51 If you have selected SD, skip the next step and continue at SD Settings. Otherwise proceed as follows: To specify the Screen Resolution: 1. Click Receiver Properties to display the page as shown in Figure Click the Screen Resolution drop down list and select 576i, 720p, 1080i, 1080p, or Auto, to suit the connected television or display. You should use Auto unless you want to use a specific resolution. 3. Click the Apply Changes button. SD Settings If you selected SD you can specify whether the receiver is connected to a Normal (4:3) or Widescreen (16:9) television or display. When in SD mode and connected to a Normal (4:3) television or display, the Aspect Ratio setting controls how a widescreen signal is displayed. There are two options: Centre Displays the centre of the widescreen image. The left and right outside margins of the picture are lost. Letterbox Displays the complete widescreen image with black bars at top and bottom. The settings are not relevant in HD mode. To set the Screen Format and Aspect Ratio: 1. Click Receiver Properties to display the page as shown in Figure Click the Screen Format drop down list and select Normal or Widescreen. 3. If you selected Normal, click the Aspect Ratio drop down list and select Letter Box or Center. 4. Click the Apply Changes button. Splash Screen and Screen Saver You can specify an image to be displayed as a splash screen when the receiver is turned on. The splash screen is also displayed if the receiver fails to connect to a stream or when an audio-only channel is being played. The image is downloaded from a TFTP server and can be.jpg,.gif or.png file format. When creating a splash screen image for HD output, restrict the image to a resolution of 1280x720 pixels and a maximum of 32-bit colour quality. A splash screen for SD output should have maximum size 720x576 pixels and 32-bit colour quality. The maximum file size is 1MB. You can specify the length of time the splash screen or a static icon is displayed before the screen is blanked or the icon removed. For example, if a radio channel is being played and the splash screen displayed, the screen can be blanked after a specified wait period. Similarly, an icon such as mute can be removed after the specified wait even if motion video is being played. To specify the Splash Screen image: 1. The receiver uses TFTP to download new splash screen images from a TFTP server. To update the splash screen, first ensure that the correct TFTP server IP address is specified in the Maintenance page Settings section, and that the TFTP server is running. 2. Click Receiver Properties to display the page as shown in Figure Enter the name of the image file, including the file extension, into the Splash Screen Name field. 4. Click the Apply Changes button. The splash screen file is now downloaded from the TFTP server. Administrator s Guide 51

52 To turn the Screen Saver on: 1. Click Receiver Properties to display the page as shown in Figure Click the Screen Saver drop down list and select On. 3. Enter the required delay in the Wait (Mins) field. 4. Click the Apply Changes button. Audio You can set the level of audio volume output from the receiver. This is a value between 0 (min volume) and 40 (max volume). The default is 20. You can also turn off the audio output using the Mute Audio function. Mute Audio is not enabled by default. Some TV channels have multiple audio streams in different languages. The receiver can be configured with a preferred audio language. If a channel contains an audio stream of this language it is selected, otherwise the first language found is used. To set the Audio Volume: 1. Click Receiver Properties to display the page as shown in Figure Enter a value between 0 and 40 in the Audio Volume field. 3. Click the Apply Changes button. To mute the audio output: 1. Click Receiver Properties to display the page as shown in Figure Click the Mute Audio checkbox to display. 3. Click the Apply Changes button. To set the preferred audio language: 1. Click Receiver Properties to display the page as shown in Figure In the Preferred audio language field, enter the two or three character ISO639 code for the language, or if the current channel has embedded language codes you can click the Select preferred audio language from current channel drop down list and select the language you want to use. 3. Click the Apply Changes button. The audio language can also be selected using the remote control as follows: 1. Display the Mode menu on the television or display using the MODE button on the receiver remote control. 2. Select Audio Track using the / buttons and use the / buttons to choose the desired option. 3. Press MODE again to hide the menu. Subtitles Subtitles can be displayed in a selected language when available. To display subtitles: 1. Click Receiver Properties to display the page as shown in Figure Click the Subtitles drop down list to select On. 3. In the Preferred subtitle language field, enter the two or three character ISO639 code for the language, or if the current channel has embedded language codes you can click the Select preferred subtitle language from current channel drop down list and select the language you want to use. 4. Click the Apply Changes button. 52 Administrator s Guide

53 Miscellaneous The Miscellaneous section allows you to configure a Time Server address, the time zone and the operation of the front panel LED. Time Server Use of a Time Server with the Time Zone configuration ensures all devices in your IPTV system are synchronised to the current local time in use. The receiver uses NTP to maintain accurate time on the device, using the time server specified. This is also useful when examining the device log file as the log messages have correct timestamps associated with them. LED Behaviour The main LED on the front of the receiver can be configured to have default mode On or Off.If default status is On, the LED stays on constantly, blinking off in response to input from the remote control handset. If default status is Off, the LED stays off constantly, blinking on in response to input from the remote control handset. The default value for this setting is On. To configure a Time Server and Time Zone: 1. Click Receiver Properties to display the page as shown in Figure Enter the IP address of the server you want to use in the Time Server field. If already configured, the IP address is displayed. 3. Enter the local time zone in the Time Zone field. 4. Click the Apply Changes button. To set the default LED status: 1. Click Receiver Properties to display the page as shown in Figure Click the Default LED Status drop down menu and select On or Off. 3. Click the Apply Changes button. Administrator s Guide 53

54 Specifying Group Membership The available channels across a network of Exterity devices can be split into groups of similar type. For example, you might have a group of Sports channels and a group of Children s channels. Channels are assigned to group(s) by Exterity Encoders and TV Gateways. The groups are included as part of the SAP announcements sent by these devices. If you do not configure any groups on a receiver (i.e. receiver is in the all group), then all channels are available from the channels menu on that receiver. Configuring one or more groups on a receiver means that only channels in those groups are displayed in the channels list. Assigning receivers to a Group(s) where the channels are appropriate for the user of the receiver ensures content is restricted as intended. To add the receiver to a channel group: Figure 33 Groups Page 1. Click Groups to display the Groups Page as shown in Figure Select a previously configured group by clicking the associated checkbox or, 3. Enter a new group name in the New Group field and click the adjacent checkbox. 4. Click the Apply Changes button. 54 Administrator s Guide

55 Configuring Channel Learning This section shows you how to configure the AvediaPlayer receiver to find and display channel information. The receiver can use two mechanisms to build the list of channels: SAP (default) and XML. When SAP is selected, the channel list is built up from SAP (Session Announcement Protocol) announcements generated by Exterity Encoders, TV Gateways and other compatible products. When XML is selected, the channel list is created from the listing in an XML file downloaded by the receiver from a web server. To ensure the list is up to date, you can configure the receiver to download the file at specified intervals. The channel list function can also be switched off entirely. Disable Channel Learning Figure 34 Channel Learning Page You can disable Channel Learning if the AvediaPlayer receiver is to be used in a Portal only or digital signage application where there is no requirement for additional channels. To disable channel learning: 1. Click Channel Learning to display the Channel Learning page as shown in Figure Click the Channel Learning Type drop down list to select None. 3. Click the Apply Changes button. Select SAP By default, the AvediaPlayer receiver listens for these announcements on the multicast address If there are devices on the network sending announcements to another IP address, you can configure the receiver to listen for these announcements by adding the IP address to the SAP Announcement Multicast Address table. For example to receive announcements from the Cisco IPTV solution, configure the receiver to listen on multicast address To set an additional multicast address: 1. Click Channel Learning to display the Channel Learning page as shown in Figure Click the Channel Learning Type drop down list to select SAP. 3. Enter the new IP address into the (New Address) field. Administrator s Guide 55

56 4. Click the adjacent checkbox. 5. Repeat this process to add multicast addresses as required. 6. Enable or disable the listed addresses using the adjacent checkboxes. 7. Click the Apply Changes button. Select XML Channel List In XML mode, the channel list is an XML file which the receiver downloads from a web server. To ensure the list is up to date, the receiver downloads the file at an interval specified by the administrator. The format of the channel list is described in APPENDIX C. To set the channel list URL: 1. Click Channel Learning to display the Channel Learning page as shown in Figure Click the Channel Learning Type drop down list to select XML. 3. Enter URL of the XML file into the Channel List URL field. (With DNS available on your network, you can use the form 4. Enter the interval in minutes into the Refresh Interval field. 5. Click the Apply Changes button. 56 Administrator s Guide

57 Configuring Web Services The Web Services page contains 3 sections: Browser, EPG, and Proxy Settings, enabling you to configure the address of the browser homepage, the address of EPG server, and the use of a web proxy server. Click Web Services to display the page as shown in Figure 35. Browser Figure 35 Web Services Page The receiver includes the ANT Galio web browser. Use the options described in this section to control the web browsing feature. For example, you can define a home page that is displayed each time the browser is accessed and enable or disable the display of the browser toolbar. To view the browser on a television or display, press the HOME button on the remote control. To set a browser home page: 1. Click Web Services to display the page as shown in Figure Enter the URL of the web page you want to configure as the homepage location into the Homepage field. For example, Figure 35 shows the address of an AvediaServer portal page. 3. Click the Show Toolbar drop down list to select On or Off as required. When On, the ANT Galio toolbar is displayed at the top of the screen. 4. Click the Apply Changes button. EPG This section describes how to configure the receiver for interoperation with the Exterity AvediaServer EPG application. The Electronic Program Guide application provides a web page which the receiver can access. This is displayed on the connected television or display and allows the user to browse and select from the available programs. By default, the EPG is accessed using the GUIDE button on the remote control handset. To configure the EPG server address: 1. Click Web Services to display the page as shown in Figure Enter the IP address of the EPG server into the EPG Server Address field. 3. Click the Apply Changes button. Administrator s Guide 57

58 Proxy Settings You can configure the receiver to use a direct connection to the internet or you can specify a proxy server to be used instead. If you use a proxy server for a general internet connection, but still want to use a direct connection for particular sites, you can specify exceptions. These sites can then be accessed by the browser without using the proxy server. To use a direct connection to the internet: 1. Click Web Services to display the page as shown in Figure Click the Proxy Settings drop down list to select Direct Connection. 2. Click the Apply Changes button. To use a proxy server: 3. Click Web Services to display the page as shown in Figure Click the Proxy Settings drop down list to select Manual Proxy. 5. Enter the IP address and port (address:port) of the proxy server into the Proxy Address fields. 6. In the Ignore Domains field, enter the address where a direct connection is to be used and click the check box. Repeat this process to add additional direct connection addresses as required. You can change a direct connection to a proxy connection by clicking the associated checkbox to remove the tick mark. 7. Click the Apply Changes button. 58 Administrator s Guide

59 Setting Encryption The AvediaPlayer r92xx series receivers can decrypt Video on Demand (VoD) content encrypted using the SecureMedia Encryptonite system. In order to decrypt files, a SecureMedia server must be present on the network. The AvediaPlayer receiver must be configured with the IP address of the SecureMedia server, enabling registration with the server. You need only configure this to enable viewing of encrypted AvediaServer VoD content. Note: The Portal application of the AvediaServer delivering the encrypted content must also be configured with the IP address of the SecureMedia server. Encryption Server Configuration Figure 36 Encryption Page The SecureMedia server details must be specified on the AvediaPlayer receiver to allow encrypted content to be viewed. To configure the details of the SecureMedia server: 1. Click Encryption to display the page as shown in Figure Enter the IP address of the SecureMedia server in the Address field. 3. Enter the port number used to communicate with the server in the Port field (default 8082). 4. Click the Apply Changes button. Administrator s Guide 59

60 Setting Display Modes The Display page contains 3 sections which allow you to control what the receiver displays on the connected television or display. Display enables configuration of the start up and current display mode. URLs allow you to specify a web page to be displayed when in browser mode, and you can select a channel from the Current Channel list to be played when in AV mode. Click Display to open the page as shown in Figure 37. Any configuration changes made are applied immediately when you click the Change Channel or Apply Changes buttons. For example, you can change the current channel or temporarily override the web page being displayed. Display Figure 37 Display Page The Display section allows you to configure both the start up display mode for the AvediaPlayer receiver and the current mode. Various display modes are defined as follows: Off: turn off all audio/video outputs to the television or display (Not available as a startup mode) Audio/Video: plays selected TV and Radio channels (default) Web Browser: runs the ANT Galio browser navigating to the home page (configured on the Web Services page refer to Browser on page 57) Splash Screen: displays the specified splash screen (configured on the Receiver Properties page refer to Splash Screen and Screen Saver on page 51) Playlist: plays back the files in the configured playlist in a loop EPG: displays the program guide from the Exterity EPG server (configured on the Web Services page refer to EPG on page Administrator s Guide

61 Startup Mode You can specify the startup mode for the AvediaPlayer receiver. The available options are: Audio/Video, Web Browser, Splash Screen, Playlist and EPG. The Default is Audio/Video. To set the startup display mode: 1. Click Display to display the page as shown in Figure Click the Startup Mode drop down list to select Audio/Video, Web Browser, Splash Screen, Playlist or EPG. 3. Click the Apply Changes button. Current Mode You can control the current mode of operation. The available options are: Off, Audio/Video, Web Browser, Splash Screen, Playlist and EPG. The default is Audio/Video. You can use the current mode setting to override the current display. To set the current display mode: 1. Click Display to display the page as shown in Figure In the Display section, click the Current Mode drop down list to select Off, Audio/Video, Web Browser, Splash Screen, Playlist or EPG. 3. Click the Apply Changes button. 4. The connected television or display is updated. The user can regain control of the television or display using the remote control. URLs Webpage While in browser mode, you can use the web management interface to navigate the browser to a particular page, overriding the home page. To display a web page: 1. Click Display to display the page as shown in Figure In the URLs section, enter a URL into the Webpage field. 3. Click the Apply Changes button to display the selected webpage on the connected television or display. Playlist In playlist mode, the AvediaPlayer receiver plays the files specified in the playlist file. The playlist file is typically hosted on a web server. To configure the receiver to run a playlist, the URL of the playlist must be specified. For the format of the playlist file, refer to Appendix-B. To select a playlist: 1. Click Display to display the page as shown in Figure In the URLs section, enter a URL into the Playlist field. 3. Click the Apply Changes button to Administrator s Guide 61

62 Current Channel While in Audio/Video mode you can change the channel by selecting one from the channels in the list. You can order the listed channels by clicking on the Number, Name, URI or Group column headings. Clicking a heading again reverses the order. To set the current channel in audio/video mode: 1. Click Display to display the page as shown in Figure In the Current Channel section you can: If known, enter the URI of the channel in the URI field, or Click on a suitable column heading to help locate the channel you want and click the associated radio button to select it. 3. Click the Change Channel or Apply Changes button. 4. The selected channel is displayed on the connected television or display. The user can regain control of the channel selection using the remote control. Note: If you are specifying the URL of a channel, use the following format: <protocol>://<address>[:<port>][/<filename>] Examples: Multicast stream (UDP or RTP): udp:// :5000 ondemand playback (RTSP): rtsp:// :8554/football.mpg 62 Administrator s Guide

63 Configuring TV Control The receiver can be configured to communicate with the attached TV/Display over the Serial TV interface. The receiver can be configured to send commands to the TV on entering and exiting standby mode (whether via remote control handset or management interface), thus powering on/off the TV as appropriate. An additional cable is required to connect the AvediaPlayer receiver Serial port (JR45 connector) to the TV control port. Connection details are described in APPENDIX E - Serial TV Interface connection. In order to use this feature, contact your Exterity supplier to obtain a serial configuration file for your TV (a list of supported TV types is also available from your supplier). Figure 38 TV Control Page Serial pass-through mode is also available. This enables the administrator to communicate directly with the attached TV. See APPENDIX E for details on how to use this feature. To enable the feature, first download the appropriate configuration file to the AvediaPlayer receiver. You can then use the receiver web interface to test sending serial commands to the TV and configure the particular actions to be taken on entering and leaving standby mode. To enable serial TV control 1. Click TV to display the TV Control page as shown in Figure Click the Type drop down list to select Serial. 3. Click the Apply Changes button. To download a serial configuration file to the receiver: 1. The receiver uses TFTP to download new config files from a TFTP server. First ensure that the correct TFTP server IP address is specified on the Maintenance page, and that the TFTP server is running. 2. Save the configuration file in the base directory of the TFTP server. 3. Click TV to display the TV Control page as shown in Figure Ensure that Serial is selected in the Type drop down list. 5. In the Serial Out section, enter the name of the configuration file in the Configuration File field. 6. Click the Apply Changes button. The new configuration file is downloaded automatically from the TFTP server. 7. Reload the TV page and click the Actions drop down list to confirm it is populated, confirming the configuration file has been successfully downloaded. Administrator s Guide 63

64 To test serial TV control: 1. Click TV to display the TV Control page as shown in Figure Select a command from the Actions dropdown list. 3. Click the Send button. 4. Verify that the expected action has taken place on the TV. To configure actions to take on entering/exiting standby mode: 1. Click TV to display the TV Control page as shown in Figure Enter the appropriate actions in the Power On Actions and Power Off Actions fields. These should be commands as shown in the Test Serial Out dropdown. Multiple commands must be separated with a semicolon (;). If a delay is required between commands, use sleep followed by a value in seconds. e.g. tv_on;sleep 2;tv_mute_on. 3. Click the Apply Changes button. 64 Administrator s Guide

65 Configuring Failover The receiver has a built-in failover mechanism in order to ensure video is always displayed if the channel being played fails. This mechanism involves playing another channel and/or playing back video file(s) from an internal or external (USB) storage device. Figure 39 Fail Over Page Note: Format the USB storage device using the FAT32 file system. Restart the AvediaPlayer receiver to acknowledge the storage device when it is first connected. On channel failure, the receiver searches for another channel with identical channel name and group membership and when found, plays it. When multiple identical channels exist, each is tried in turn until one is successfully played. If no valid channel is found, the device falls back to playing video from the playlist imported to the internal storage device. The video files listed in the playlist are played in turn, in a loop. Note: Once the receiver has started playing the playlist from the storage device, administrator intervention is required to reset the display mode to AV once the problem with the streaming channel has been resolved. Refer to Display on page 60 for further details. To import a video playlist to the internal device: 1. Ensure that your playlist and video files are hosted on an HTTP server. 2. Click Failover to display the Fail Over page as shown in Figure Enter the URL of your playlist in the Playlist field. 4. Click the Save Playlist button. 5. The playlist and the associated video files are downloaded from the web server and saved onto the memory stick. Note: The files must be mpeg Transport Stream (TS) format. An example playlist is shown in APPENDIX B. To delete all video files from the storage device: 1. Click Failover to display the Fail Over page as shown in Figure Click the Clear Playlist button. To check the status of the storage device: 1. Click Failover to display the Fail Over page as shown in Figure The size and utilisation of the storage device are reported in the Flash field. Administrator s Guide 65

66 3. If valid size is not reported, a storage device is not attached. Configuring Remote Functions The AvediaPlayer r92xx receivers use a configuration file to interpret codes from the remote control handset. The standard handset available from Exterity uses the type exterity_remote_2. The General section allows you to specify the use of a different handset to control the receiver by obtaining the correct configuration file. If you wish to use a different handset, consult a systems integrator to obtain a configuration file for that handset. In addition to controlling on-screen menus, you can use the remote control handset to control the AV device attached to an Exterity Encoder (refer to Controlling Remote AV Devices on page 22). Remote control operation can be disabled completely. The functionality controlled by the menu and colour buttons can be re-configured in the Button Functions section of the page. Figure 40 Remote Page The above operations are described in the following paragraphs. General To use a different remote control handset: 1. The receiver uses TFTP to download new remote control config files from a TFTP server. First ensure that the correct TFTP server IP address is specified on the Maintenance page, and that the TFTP server is running. 2. Save the configuration file in the following directory on the TFTP server. <root>/remotes/<manufacturer>/<type>/<manufacturer>_<type>_<id>.conf For example: <root>/remotes/sony/dvd/sony_dvd_1.conf 3. Click Remote to display the page as shown in Figure Enter the name of the configuration file in the Receiver Handset Type field. 5. Click the Apply Changes button. 66 Administrator s Guide

67 The new configuration file is downloaded automatically from the TFTP server. You can confirm the successful download by opening the log file as described in Logging on page 47 and checking for completed TFTP activity. To enable control of a remote device: 1. Click Remote to display the page as shown in Figure Click the Control remote device drop down list to select Yes. 3. Click the Apply Changes button. To disable remote control operation: 1. Click Remote to display the page as shown in Figure In the Receiver Handset Type field, clear the contents to leave it empty. 3. Click the Apply Changes button. Button functions The default operation of the following buttons is as follows: Menu: Channels menu Blue: None Green: None Yellow: None Red: None TV: Audio/Video Home: Browser Guide: EPG (if available) The functions of all these buttons can be redefined if required. For example, disable use of the HOME button to stop users using the web browser. To redefine button functions: 1. Click Remote to display the page as shown in Figure In the Button functions section, select and choose the required functions from the drop down list for the associated button. 3. Click the Apply Changes button. Administrator s Guide 67

68 10 Admin Interface In certain circumstances it may not be possible to manage a receiver via its web interface. For these situations a text based admin interface is provided which is available via the serial interface (marked admin on the rear panel of the unit) or via telnet. See APPENDIX D for details of how to connect to the serial admin port. Once connected, log in using username admin and password as for the web interface (default labrador). Admin interface pages Main page When successfully logged in, the main page is displayed as shown in Figure 41. Figure 41 Admin Interface 1) Show Diagnostics These pages allow the administrator to read the log file and view processes running on the device. 2) Show board revision details Lists the internal hardware revision and serial number 3) Show Network Configuration Lists network configuration information such as DHCP status and IP address. 68 Administrator s Guide

69 4) Set Network Configuration This page allows the administrator to configure the DHCP setting and the IP address of the device. 5) Set admin password Allows the administrator to change the admin password for the serial and web interfaces 6) Run a shell This allows the administrator to run a shell as admin. 7) Return to factory defaults This page allows the administrator to set all configurations to factory defaults. 8) Upgrade This allows the administrator to specify the TFTP server and initiate a firmware upgrade. 9) Reboot Reboots the device. 10) Setup VLANs This allows the administrator to setup VLANs on the network ports of an AvediaPlayer r9220 receiver. 11) Exit Closes the Admin Interface Administrator s Guide 69

70 11 Troubleshooting Problem Possible Cause Solution Device does not appear in AvediaServer Director AvediaServer Director cannot communicate with device Network connection faulty or cannot obtain IP address (indicated by LED flash 4 times per second and on-screen message) AvediaServer Device Listener turned off Network connection faulty Device has an IP address on a different subnet to the management station Device is upgrading Check Ethernet connections or replace cable. Check that DHCP server is running on network. Open AvediaServer Status > Service page and turn on Device Listener. See above Use a management station configured with an appropriate IP address to manage the device. Wait for upgrade to complete No picture on television Incorrect AV cabling Check cabling. Channel(s) missing from channels list Cannot connect to channel ( This channel is not available ) Blank screen when changing channel Video freezes or continually stutters The wrong AV input is selected on the TV. Network connection faulty The head-end device(s) is/are not properly connected to the network. The head-end devices(s) is/are on a different subnet from the receiver. Groups are configured, but the channel and receiver are not in the same group. Either receiver or head-end device are not on the network. Network port overloaded. Network port overloaded. Traffic smoothing on TVgateway is incorrectly configured Ethernet configuration mismatch with switch. Find the appropriate AV input. See above Ensure Director can communicate with the headend device(s) and investigate if not. Configure multicast routing on network. Correct the Groups configuration on the Groups tab. Ensure the IPTV Manager can communicate with the devices and investigate if not. Ensure that network is multicastenabled. Ensure that network is multicastenabled. Change the traffic smoothing setting. If auto-negotiation is disabled on the switch port, it should be disabled on the receiver and the devices should have identical settings. If auto-negotiation is enabled on the switch port it should be enable on the receiver. 70 Administrator s Guide

71 Cannot connect to URL After upgrade, the device is still running the old version of firmware. You are using invalid proxy settings. The correct firmware file is not on the TFTP server. The TFTP server address configured for the device is wrong The TFTP server is not running. The TFTP server is not configured to send files. Check your proxy settings on Browser tab. Put the correct file on the TFTP server. Check that the TFTP server address is the address of the machine the TFTP server is running on. Start the TFTP server. Fix the security settings on the TFTP server. Administrator s Guide 71

72 APPENDIX A Browser Development Guide Embedding media players The syntax for embedding a video window in a web page for display with the ANT Galio browser is shown by the example below: <embed type="application/x-ant-player" width=640 height=360 src="udp:// :1234" > Options which can be used are: width defines the width of the player window in pixels height defines the height of the player window in pixels src is the URI of the stream comprising the protocol, address and port. For the format of URI for different stream types, refer to Setting Display Modes on page 60. hidden Setting this to TRUE hides the player window, but audio will still be heard fullscreen Setting this to TRUE in conjunction with setting hidden to TRUE is a special case. This will display full screen video regardless of the size of the browser window. The optimum size of player window (width:height ratio) is shown in the table below. It is advised to use a dark background around the player window, as not all streams use the entire window resulting in a narrow black border round the picture. Mode Window size HD 16:9 (e.g. 640x360) SD 5:4 (e.g. 300x240) 72 Administrator s Guide

73 APPENDIX B Playlist Format Playlist file format A sample playlist file is shown below media: media: media: media: media: Note: The video files must be in transport stream (TS) format. Administrator s Guide 73

74 APPENDIX C XML Channel List Format Channel list format A sample XML channel list is shown below: <channel-list> <channel number="1"> <name>bbc1</name> <multicast ip=" " port="5002" /> <dvb sid="4164" /> </channel> <channel number="2"> <name>bbc2</name> <multicast ip=" " port="5003" /> <dvb sid="4228" /> </channel> <channel number="24"> <name>bbc NEWS24</name> <multicast ip=" " port="5001" /> <dvb sid="4415" vpid="281" apid="282" /> </channel> </channel-list> The parameter number within the channel element is optional, as is the dvb element and all its parameters. Note that specifying the video pid (vpid) and audio pid (apid) will produce shorter channel change times. 74 Administrator s Guide

75 APPENDIX D Admin interface connection The serial admin interface provides the ability to manage a small subset of device functionality, for example, to configure an IP address. Cabling To connect to the serial interface use the female DB-9 to RJ45 adaptor supplied by Exterity (shown in Figure 42). Figure 42 - DB-9 to RJ45 serial adaptor The female DB-9 connector should be plugged into the serial port on a PC. A straight-through network cable should be used between the RJ45 socket on the adaptor and the admin port on the Exterity device. Note that although the cable fits, the admin port should not be connected to the Ethernet port on a PC. Adaptor Wiring If you do not have an adaptor you can make one using the details shown in Figure 43 DB-9 and RJ45 connector, and Table 3. Figure 43 DB-9 and RJ45 connector Table 3 - Serial Pin Out DB9 Connector Pin No Description RJ45 Pin No 2 TxD 8 3 RxD 2 5 GND 4 Administrator s Guide 75

76 Opening a Session Open a terminal program such as HyperTerminal (included with Windows XP), or PuTTY. Set up the serial port with the following settings (see HyperTerminal example in Figure 44): Baud rate: Data bits: 8 Parity: none Stop bits: 1 Flow control: none The program should now connect and present a login prompt if the return key is pressed. Figure 44 - Serial port settings 76 Administrator s Guide