AvediaStream c1110 Chassis. c1110 Chassis Monitor V1.0. Administrator s Guide

Transcription

1 AvediaStream c1110 Chassis c1110 Chassis Monitor V1.0 Administrator s Guide

2 Notices Exterity Limited 2012 This document contains information that is protected by copyright. Reproduction, adaptation, or translation without prior permission is prohibited, except as under the copyright laws. Document Reference Edition 1.0 Issue 2 (December 2012) Printed in UK Exterity Limited Ridge Way Hillend Industrial Park Dalgety Bay, Fife, KY11 9JD Scotland, UK Products Covered By This Guide AvediaStream c1110 Chassis Monitor For more detailed information refer to Scope on page 6. Disclaimer The information contained in this document is subject to change without notice. EXTERITY LIMITED MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Exterity Limited shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Warranty A copy of the specific warranty terms applicable to your Exterity products and replacement parts can be obtained from Exterity. To request more information or parts, support@exterity.com Safety Notices Before installing and operating these products, please read the safety information in this manual. Trademarks The Exterity building IPTV logo, AvediaStream, AvediaServer, AvediaCentre, and AvediaPlayer are trademarks or registered trademarks of Exterity Limited. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners. All rights reserved. 2 Administrator s Guide

3 Contents USA and Canada... 4 EU and Others... 5 Summary... 6 Audience... 6 Scope... 6 Associated documentation Getting Started Physical Interfaces Chassis Interface AvediaStream c1110 Chassis Monitor Rear Panel Interface Management Interfaces Web Management Interface AvediaServer Director Admin Interface General Device Management About the Chassis Monitor Device Naming Network Configuration Specifying the SNMP Trap Manager Address Authentication Maintenance Logging Time server Chassis Status Monitoring Monitoring Operational Status Monitoring the Front Panel LEDs Monitoring the Web Admin Interface Monitoring the Serial/Telnet Interface SNMP Trap Monitoring Network Statistics Admin Interface Admin interface pages APPENDIX A Serial Interface Connection APPENDIX B Trap Strings APPENDIX C Triggering AvediaServer Macros APPENDIX D Support and Contact Information Administrator s Guide 3

4 Important Safety Instructions There are no instructions specifically for service personnel in this document. There are no user serviceable parts inside any Exterity product. To prevent electric shock or fire hazard, do not remove cover. Refer service to qualified service personnel. This chapter contains important safety information. If you are unsure about any of the information in the section, please contact Exterity. The lightning flash with arrowhead symbol within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. USA and Canada 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the instructions contained in this manual. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11. Only use attachments/accessories specified by the manufacturer. 12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. 13. Unplug this apparatus during lightning storms or when unused for long periods of time. 4 Administrator s Guide

5 14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 15. Do not expose this apparatus to dripping or splashing and ensure that no objects filled with liquids, such as vases, are placed on the apparatus. 16. To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord plug from the AC receptacle. 17. The mains plug of the power supply cord shall remain readily operable. WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. EU and Others Do not proceed beyond a WARNING! notice until you have understood the hazardous conditions and have taken appropriate steps. Safety Information WARNING! There are no user serviceable parts inside any Exterity product. To prevent electric shock or fire hazard, do not remove cover. Refer service to qualified service personnel. WARNING! For 230/240 volt operation, be sure to use a harmonised grounded 3 conductor cord, rated 6 Amp minimum. Use a suitable cord for connection to the equipment and terminating in an IEC approved plug. This equipment relies upon a safety earth for operation, ensure that you always use a power cord with appropriate earth and that the inlet to which is inserted also has the appropriate earth. If in any doubt about the earth provision in your building consult a qualified electrician WARNING! Use only the dedicated power supply or cord supplied for your device. WARNING! The Exterity products use ventilation holes for cooling. None of the ventilation holes should be blocked. Keep all materials at least 5cm away from all the ventilation holes. WARNING! Do not expose the product to any rain or moisture. WARNING! Do not use the product near a naked flame e.g. a candle. WARNING! The operating conditions of the product should be 0 C-40 C with a Relative Humidity of 5 95%.The product should not be operated outside of these conditions. There are no user-serviceable parts inside these products. Any servicing, adjustment, maintenance, or repair must only be performed by service-trained personnel. Administrator s Guide 5

6 About this Manual Summary Audience Scope This manual explains how to set up, use and manage the AvediaStream c1110 Chassis Monitor. Whilst the web Admin pages of the Exterity IPTV devices such as encoders and TVgateways provide information about their operational status, the AvediaStream c1110 Chassis Monitor provides status information about the AvediaStream c1110 chassis housing these devices, and its major components. This manual is intended for use by systems integrators or systems administrators who are installing and setting up Exterity products. The manual assumes that readers are familiar with installing and configuring network-based products. This edition of the manual refers to version 1.0.x of firmware for the AvediaStream c1110 Chassis Monitor. The relevant software and hardware information is shown on the General page of the AvediaStream web interface as shown in Figure 1. In the example shown, the AvediaStream c1110 Chassis Monitor lists software version as and hardware type BN-B-0. Figure 1 General Page Associated documentation This manual should be used in conjunction with the manuals listed in Table 1. Table 1 - Associated Documentation Manual Reference Number AvediaStream Installation Guide Managing your IPTV System Administrator s Guide (Director application) Administrator s Guide

7 Terms and Definitions The following terms and definitions are used in this document: Board The printed circuit board within the unit. DHCP Dynamic Host Configuration Protocol, a protocol used to allocate IP addresses to devices on an IP network. IP Internet Protocol, a protocol used for communicating data across a network using the Internet Protocol Suite, also referred to as TCP/IP. NTP Network Time Protocol, a protocol for synchronizing the clocks of computer systems. Telnet Telnet is a network protocol that enables one computer to communicate with another over an IP network. TFTP Trivial File Transfer Protocol, a simple file transfer protocol used on IP networks. Administrator s Guide 7

8 1 Getting Started The AvediaStream c1110 Chassis Monitor is designed to be installed in Slot 0 (the left side slot) in an Exterity AvediaStream c1110 Chassis. When installed and correctly configured it provides information about the chassis such as the power supply status, fan speed and chassis slot occupancy. The following procedures must be performed for the Chassis Monitor to perform correctly. These procedures are summarised in this section: 1. Install in an AvediaStream Chassis Locate the AvediaStream c1110 Chassis Monitor in Slot 0 of the AvediaStream c1110 chassis you want to monitor. The AvediaStream c1110 Chassis provides power and enables connection to your network. Slot 0 Figure 2 AvediaStream c1110 Chassis For more information, refer to the AvediaStream Installation Guide. 2. Connecting to the Network Connect the c1110 Chassis Monitor to the network. Note that the Ethernet connections are on the opposite side of the chassis from the power inlets. For more information, refer to the AvediaStream Installation Guide. 3. Powering the Chassis Monitor The Chassis Monitor is powered by the AvediaStream c1110 Chassis For more information, refer to the AvediaStream Installation Guide. 4. Configuring the IP Address of the Chassis Monitor With the factory default settings, the Chassis Monitor requires a DHCP Server to be available on the network to assign it an IP address. If required, there are two methods of assigning a static IP address to the Chassis Monitor: Use the serial Admin Interface to configure the IP address. For more information refer to Admin Interface on page Administrator s Guide

9 Temporarily set up a DHCP server on an isolated network. Once an IP address is assigned to the Chassis Monitor, you can configure a static IP address using the Web Management Interface. For more information refer to Network Configuration on page 17. Allocating a static IP address for the Chassis Monitor allows continued operation without a DHCP Server. 5. Naming the Chassis Monitor Provide a name for the Chassis Monitor so you can easily identify it in the future. This can be done using the Web Interface General Page (shown in Figure 9 on page 16) or the AvediaServer Director (shown in Figure 7 on page 14) 6. Checking Status You can check the operating status of the Chassis Monitor. For more information refer to Status Monitoring on page 28. Administrator s Guide 9

10 2 Physical Interfaces The AvediaStream c1110 Chassis Monitor operates in the AvediaStream c1110 chassis. The Chassis Monitor edge connector enables it to access network and admin ports via the chassis front panel. Caution: Take care not to touch the edge connector as static electricity might damage the product. Handle by the enclosure only and insert as soon as possible into the chassis. Chassis Interface The Chassis Monitor module provides the following interfaces over its edge connector to the chassis: Ethernet interface (10/100Mbps) Admin Interface Status LEDs Power supply The actual physical interfaces can be found on the chassis front panel. Please refer to the relevant AvediaStream Installation Guide for further details. Heartbeat LED The heartbeat LED (marked H/B) on the AvediaStream chassis front panel provides an indication of the current state of the unit without using any of the management interfaces. The LED behaviour is described in Table 2 Heartbeat LED Patterns. Table 2 Heartbeat LED Patterns Pattern (approx rate) Rapid Flashing Twice a Second Solid On Once a second Bursts of rapid flashing Description Running Power on Self Tests DHCP in progress Booting operating System, takes approximately seconds Heartbeat indicates unit is running normally Upgrading 10 Administrator s Guide

11 AvediaStream c1110 Chassis Monitor Rear Panel Interface The AvediaStream c1110 Chassis Monitor LEDs provide visual indication of the status of the each of the ten chassis blade slots, five chassis fans, three power supplies, and the Chassis Monitor s own two processors. Figure 3 AvediaStream c1110 Chassis Monitor The LEDs provide Status information as shown in Figure 4. The Web Admin Interface employs similar colour coding to indicate the status, as shown in Figure 6 on page 13. Not present P1, P2, P3: Power Supply Status 1 to 10: Card Slot Status OK (green) Error (red) F1, F2, F3, F4, F5: Fan Status Not present (red) OK (green) Error (red) OK (green) Not present) C1, C2: Processor Status OK (green) Error (red) Monitor Control Switch Figure 4 LED Functions Note: Only monitor functions are available in release 1.0.x. The Monitor-Control switch position is currently ignored. Administrator s Guide 11

12 3 Management Interfaces The Chassis Monitor has three management interfaces, as follows: Web Management Interface AvediaServer Director Admin Interface Web Management Interface You can manage every aspect of the Chassis Monitor operation using the Web Management Interface. The Web Management Interface is supported in Microsoft Internet Explorer and Mozilla Firefox. You can display the Web Management Interface using the AvediaServer Director as shown on page 14 or by typing the IP address of the Chassis Monitor directly into your browser. Open the Web Management Interface as follows: 1. When prompted, enter the correct username and password. The default login details are: Username: admin Password: labrador Figure 5 Login Window 2. The Web Management Interface opens in your browser, as shown in Figure 6: 12 Administrator s Guide

13 Figure 6 Web Management Interface 3. The Web Interface opens at the Status page. Use the left side menu to navigate through the pages, where you can change settings as required. You must click Apply on each page to save your changes. Authentication You can control access to the web management interface by changing the login details. Refer to Admin Password on page 20. Administrator s Guide 13

14 AvediaServer Director The AvediaServer Director, as shown in Figure 7, is an application used for device discovery and management and is an integral part of the AvediaServer platform. The AvediaServer Director uses SNMP to manage a subset of device functionality and can also be used to start the Chassis Monitor web management interface. Figure 7 AvediaServer Director The AvediaServer Director has the following capabilities for controlling the Chassis Monitor: Set Name specify the Chassis Monitor name Set Location specify the Chassis Monitor location Reboot re-start the Chassis Monitor Ping Ping the Chassis Monitor Factory Reset set the Chassis Monitor back to factory default configuration Export Config export the current configuration for archiving or applying to another device Import Config restore the Chassis Monitor to a previously saved configuration Set TFTP Server specify the IP address of the TFTP server to be used Set Syslog Server specify the IP address of the Syslog server to be used To start the Chassis Monitor web interface with AvediaServer Director: 1. Open the AvediaServer web interface and click Director > AvediaStream to list all streaming devices in the IPTV system. 2. Select Chassis Monitor from the Device drop down list to display only Chassis Monitors. 3. Use the column sort functions to help locate the Chassis Monitor you want to configure. 4. Click the required Chassis Monitor name hyperlink to launch the web interface login window as shown in Figure Enter the admin login credentials to display the Chassis Monitor web interface as shown in Figure 6. To open the admin interface via telnet with AvediaServer Director: 1. Open the AvediaServer web interface and click Director > AvediaStream to list all streaming devices in the IPTV system. 2. Select Chassis Monitor from the Device drop down list to display only Chassis Monitors. 14 Administrator s Guide

15 3. Use the column sort functions to help locate the Chassis Monitor you want to configure. 4. Click the required Chassis Monitor icon hyperlink in the Name column to launch the admin interface window as shown in Figure 8. (Requires an enabled telnet client) Admin Interface In certain circumstances it may not be possible to manage a Chassis Monitor via the Web Management Interface. For these situations, a text-based Admin Interface is provided, which is available via the serial interface (marked admin on the chassis front panel) or via telnet. Figure 8 Admin Interface For more information on the use of the Admin Interface, refer to Admin Interface on page 33. Administrator s Guide 15

16 4 General Device Management This section of the manual describes how to manage the general attributes of the Chassis Monitor. All procedures described in this section assume that you are running the web interface as described in Chapter 3. This section contains: About the Chassis Monitor Device Naming Network Configuration Specifying the SNMP Trap Manager Address Authentication Maintenance Logging About the Chassis Monitor You can find out specific information about the Chassis Monitor from the General page in the web interface as shown in Figure 9. Much of this information is useful in identifying the software and hardware revisions in use in this module. If contacting technical support regarding a problem with the device, it can be useful to provide all this information. Software version: The version of software (firmware) running on this device. Software description: A detailed version description identifying when the software was built. Serial number: The MAC address of the unit. IP Address: The IP address being used by the unit Hardware Type: This identifies the exact type of hardware module. Uptime: The length of time this device has been running since the last restart. Figure 9 General Page 16 Administrator s Guide

17 Device Naming The Chassis Monitor can be assigned a name and location. This name and location can be used to identify the device within the AvediaServer Director. To specify the name and location: 1. Click General. 2. Enter a name and location as appropriate in the Name and Location fields. 3. Click the Apply button. Note: The name and location can also be configured using the AvediaServer Director. Network Configuration This section describes Chassis Monitor options relating to network connections. These options are all available from the Network page in the web interface shown in Figure 10. Device IP addressing Figure 10 Network Page You can configure the Chassis Monitor to obtain an IP address automatically using DHCP, or you can specify static addressing information; IP address, subnet mask and default gateway. Note: After applying an IP addressing change, this change takes effect after a short time and the device starts using the new IP address. No reboot is necessary. To configure automatic IP address assignment: 1. Click Network. 2. In the IP Address Configuration section, select DHCP (Automatic) from the drop down list. 3. Click the Apply button. Administrator s Guide 17

18 To configure a static IP address: 1. Click Network. 2. In the IP Address Configuration section, select Static (Use below) from the drop down list. 3. Specify the required values for IP Address, Subnet Mask, Default Gateway, and DNS Server. 4. Click the Apply button. Note: Following a change of IP address you must log into the web interface again using the new address. Configure Ethernet Settings The Chassis Monitor can automatically negotiate any combination of 10/100 Mbps and half/full duplex with an Ethernet switch. It is also possible to disable auto-negotiation, resulting in a fixed setting of 100Mbps full duplex (100FD). The default setting is On (Auto-negotiation enabled). It is important to ensure that the Chassis Monitor settings match the settings on the switch port to which it is connected. In practice this means the Chassis Monitor and the connected network switch should be configured for operation as follows: Auto-negotiation enabled on both the Chassis Monitor and the connected network switch. Auto-negotiation disabled on both the Chassis Monitor and the connected network switch, and a fixed setting of 100FD (Full Duplex) configured on the switch. To enable/disable Ethernet auto-negotiation: 1. Click Network. 2. In the Network Port Configuration section, choose On or Off as appropriate from the Auto-negotiation dropdown box. 3. Click the Apply button. Specifying the SNMP Trap Manager Address SNMP traps are used as: Device discovery messages, enabling Exterity s management applications such as the AvediaServer Director to discover and manage devices on the network. Status monitoring messages, sent by the AvediaStream Chassis Monitor when a change of state is detected in any of the monitored AvediaStream Chassis components such as Power Supplies and Fans. (Refer to Chassis Status Monitoring on page 28 for more information.) When no other address is specified, traps are always broadcast to They are also transmitted to the multicast address , but this can be reconfigured if required. 18 Administrator s Guide

19 To change the SNMP trap manager address: 1. Click Maintenance. 2. Enter the required IP address in the SNMP Trap Manager field. 3. Click the Apply button. Note: You can configure more than one unicast address by entering the IP addresses in a space separated list, for example: Administrator s Guide 19

20 Authentication Admin Password You can control access to the web management interface and admin interface by changing the admin password on the Authentication page shown in Figure 11. To change the admin password: 1. Click Authentication. Figure 11 Authentication Page 2. Enter the required password in both fields. 3. Click the Apply button. SNMP With the SNMP agent enabled you can manage a subset of the Chassis Monitor functions and configurations. SNMP is used by applications such as the AvediaServer Director to perform the functions listed. It is possible to completely disable the use of SNMP. To configure SNMP community strings: 1. Click Authentication. 2. Enter the required read/write and read-only community strings in the appropriate boxes. 3. Click the Apply button. To enable/disable SNMP control: 1. Click Authentication. 2. Check or uncheck the Enable SNMP Agent box as required (default: checked enabled). 3. Click the Apply button. 20 Administrator s Guide

21 Maintenance This section describes various maintenance tasks: Specifying the TFTP Server Address Specifying the Time Server Address Restarting the Chassis Monitor Restoring the Chassis Monitor to Factory Default Settings Storing/Restoring Configuration Settings Upgrading Firmware Maintenance tasks are managed from the Maintenance page shown in Figure 12. Figure 12 Maintenance Page Specifying the TFTP Server Address The Chassis Monitor uses TFTP to download new firmware releases and configuration files. For this to operate correctly, it must be configured to communicate with the TFTP server. To specify the TFTP server IP address: 1. Click Maintenance. 2. Enter the IP address of the TFTP server in the TFTP Server field (default: ). 3. Click the Apply button. Administrator s Guide 21

22 Specifying the Time Server Address The Chassis Monitor uses NTP to maintain accurate time on the device using the time server specified. This is useful when examining the device log file as accurate time information is attached to log messages. The Chassis Monitor uses the time server specified by the DHCP server, and the text Using <IP address> is displayed. You can also manually specify a different server address. To manually specify the time server IP address: 1. Click Maintenance. 2. Enter the IP address of the time server in the Time Server field. A hostname can be entered when a DNS server is available on the network. 3. Click the Apply button. Restarting the Chassis Monitor You can restart the Chassis Monitor at any time. To restart the Chassis Monitor: 1. Click Maintenance. 2. Click the Reboot Monitor button. 3. Click the Reboot Monitor button in the popup window to confirm. The following message is displayed during the restart process: 22 Administrator s Guide

23 Resetting the Chassis Monitor to Factory Default Settings You can return the Chassis Monitor to its factory default configuration. Note: If you reset the Chassis Monitor to factory default settings, all previously saved settings are lost. You can however restore these if you have saved your configuration as described in Storing/Restoring Configuration Settings. To restore the Chassis Monitor factory default settings: 1. Click Maintenance. 2. Click the Return to factory defaults button. 3. Click the Return to factory defaults button in the popup window to confirm. The following message is displayed during the restart process: Exporting and Importing Configuration Settings Once you have configured the Chassis Monitor, you can export your configuration settings to a TFTP Server. You can use the file to restore your settings should you need to, or use a saved configuration to replicate identical settings on multiple devices. NOTE: Device naming and IP addressing information is not exported/imported. This means that a configuration file can be imported to multiple units. To export configuration settings: 1. Ensure that the TFTP server is running. 2. Click Maintenance. 3. Ensure that the TFTP Server address is configured correctly. 4. Enter a name for your configuration file in the Export filename field. 5. Click the Export configuration button. The configuration file is uploaded to the root directory of the TFTP server. To import configuration settings: 1. Ensure that the TFTP server is running. 2. Ensure that the configuration file is hosted in the root directory of the TFTP server. 3. Click Maintenance. 4. Enter the name of the configuration file in the Import Filename field. 5. Click the Import configuration button. 6. Click the Import configuration button in the popup window to confirm. The configuration file is downloaded from the TFTP server. Administrator s Guide 23

24 Upgrading Firmware By upgrading the firmware regularly, you can ensure that you are always using the most recent version. CAUTION: Do not switch the Chassis Monitor off while the upgrade process is running. The process requires several minutes. During the upgrade process the LED flashes indicating that the upgrade is progressing, first by flashing on/off at half second intervals, then rapid flashing as the new firmware is copied to flash memory. When the LED returns to flashing once per second, the process is complete. To upgrade the Chassis Monitor to a new version of firmware: 1. Ensure that the TFTP server is running. 2. Ensure that the following firmware file is hosted correctly in the root directory of the TFTP server: monitor.srec 3. Click Maintenance. 4. Ensure that the TFTP Server address is configured correctly. 5. Ensure that the Firmware filename field shows monitor.srec (or matches the name of the firmware file if this is different). 6. Click the Upgrade firmware button. 7. Click the Upgrade Firmware button in the popup window to confirm. 8. The firmware is downloaded from the TFTP server. This process requires 2 to 3 minutes. 24 Administrator s Guide

25 Logging The Chassis Monitor saves historical information about internal events within the device to its log file. This can be useful in troubleshooting problems with the device. The Chassis Monitor can also be configured to send these log messages to a remote syslog server. Logging is configured in the web interface Logging page as shown in Figure 13. Local logging Figure 13 Logging Page All log file information is automatically saved locally. The log is stored in memory and is lost if the Channel Monitor is rebooted or powered down. The Channel Monitor memory capacity is limited and older log information is overwritten. To view the log file: 1. Click Logging. 2. Click the Show log button to display the log in a browser window. 3. Click the Hide Log button to close the log display. Administrator s Guide 25

26 To download the log file: 1. Click Logging. 2. Click the Download log button to download the log file to the configured download folder on your local computer. Remote logging To send device log information to a remote server, a Syslog Server application must be running on the remote server. The AvediaServer Logger application can be used. Set up the remote logging function on the Chassis Monitor as described below. To configure remote logging: 1. Click Logging. 2. Select Local and Remote logging. 3. In the Syslog server field, enter the IP address or host name of the syslog server where the log files are to be sent. 4. In the Syslog port field, enter the port number on the syslog server. The default value is Click the Logging level drop down list and select an option ranging from 0-Emergency to 7-Debug, where 0 represents the least debug information and 7 represents the most. 6. Click the Apply button. 26 Administrator s Guide

27 Time server The Chassis Monitor uses NTP to maintain accurate time on the device, using the time server specified. This is useful when examining the device log file as accurate time information will be attached to log messages. If a time server is supplied to the device by the DHCP server, this is displayed on the admin interface Using aa.bb.cc.dd from DHCP and is used if the administrator has not already specified a time server. To specify a time server: 1. Click Maintenance. 2. Enter the IP address or the host name of the time server in the Time Server field. 3. Click the Apply button. Administrator s Guide 27

28 5 Chassis Status Monitoring This section describes the use of the AvediaStream c1110 Chassis Monitor to check the status of the Exterity c1110 Chassis components such as the installed fans and power supplies. You can use four methods to monitor the Chassis Status: Monitoring the Front Panel LEDs Monitoring the Web Admin Interface Monitoring the Serial/Telnet Interface SNMP Trap Monitoring Monitoring Operational Status The AvediaStream c1110 Chassis Monitor provides the following status information: Chassis Monitor Status: The Chassis Monitor Status table displays the operational status of the two AvediaStream c1110 Chassis Monitor internal processors and the measured device temperature. An error state is indicated when: o o CPU1 detects loss of communication with CPU2. Board temperature reaches or exceeds 60 C. Note: The AvediaStream c1110 Chassis Monitor cannot function and report when both device processors are not functioning. Slot Status: Fan Status: Displays the occupancy status of each AvediaStream c1110 Chassis slot. Displays the operational status and measured speed of each installed AvediaStream c1110 chassis fan. An error state is indicated when: PSU Status: o Fan speed drops below 30% of its Normal rated speed, typically less than 1860 rpm. Displays the installation and operational status of each AvediaStream c1110 power supply. An error state is indicated when: o o o o Loss of AC input or DC output is detected. Installed but not switched on Over temperature detected. Internal fan failure detected. 28 Administrator s Guide

29 Monitoring the Front Panel LEDs If the AvediaStream c1110 Chassis monitor is clearly visible, the front panel LEDs can provide an at-a-glance indication of the chassis status. Not present (off) P1, P2, P3: Power Supply Status 1 to 10: Card Slot Status OK (green) Error (red) F1, F2, F3, F4, F5: Fan Status Present (green) Not present (off) Not present (red) OK (green) Error (red) C1, C2: Processor Status OK (green) Error (red) Monitor Control Switch Monitoring the Web Admin Interface The status is displayed in summary form on the menu labels on the left, and in detail on the Status page shown in Figure 15. Confirm the components listed on the Status page match those physically installed in your AvediaStream c1110 chassis. The Main Menu labels display the summary status for each of the monitored device types. The Summary labels change state regardless of the page being displayed. Figure 14 Summary Error Indicated Administrator s Guide 29

30 Main Menu: Menu Label Description CPUs Blades Fans PSUs Shows the summary status of the two Chassis Monitor CPUs and the device temperature. Displays green unless any single monitored item indicates a problem. Shows the summary status of the installed IPTV devices (up to 10) in the AvediaStream c1110 Chassis. Displays green unless any single monitored item indicates a problem. Shows the summary status of the five AvediaStream c1110 Chassis fans. Displays green unless any single monitored item indicates a problem. Displays the summary status of the installed (up to 3) AvediaStream c1110 Chassis power supplies. When a summary indicates an issue, as shown in Figure 14, click Status to display more detail: Status Page: Figure 15 Error Status Detail 30 Administrator s Guide

31 Monitoring the Serial/Telnet Interface You can view the status information using the serial/telnet interface. To display the chassis monitor status: 1. Open the serial interface. 2. Enter 1 to select Show Diagnostics: 3. Enter 2 to display the Chassis Status table: Show Diagnostics: Administrator s Guide 31

32 SNMP Trap Monitoring You can use an SNMP monitoring application, such as the AvediaServer Macro Trigger application, to capture the SNMP trap sent by the AvediaStream Chassis Monitor. The ecfaulttrap from the Exterity Common MIB is OID: All events are reported using the accompanying ecconfigchangetext from the Exterity Common MIB on OID The details of the fault are defined in the string included on this OID. AvediaStream Chassis Monitor Trap Strings The following strings are used: AT90 not initialised Board temperature high Card X has been removed Card X has been inserted Fan X has been removed Fan X has been inserted Fan X speed has dropped below the threshold Psu X has been removed Psu X has been inserted Psu X: Fault fixed Psu X:Y has occurred In the above, X is replaced by the Card, Fan, or PSU number. For power supplies, (Psu) Y is replaced by Power Fault, Fan Fault, or Failure Unknown. Refer to APPENDIX B Trap Strings on page 37 for more detailed information. Network Statistics Viewing the network port utilisation is an easy way to check if the Chassis Monitor is transmitting and receiving data. To view network port utilisation, go to the Network page on the web interface. The Ethernet interface statistics are shown at the bottom of the page. Figure 16 Network Statistics 32 Administrator s Guide

33 6 Admin Interface In certain circumstances it may not be possible to manage the Chassis Monitor via its web interface. For these situations a text based admin interface is provided which is available via the serial interface (marked ADM on the chassis front panel) or via telnet. See APPENDIX A for details of how to connect to the serial admin port. Once connected, log in using username admin and password as for the web interface (default labrador). Admin interface pages Main page When successfully logged in, the main page is displayed as shown in Figure 17. Show Diagnostics This opens the diagnostic menu: Show bootloader params Figure 17 Admin Interface This page displays the internal configuration used by the bootloader. Show network config This page displays the IP addressing information of the device. Set network config This page allows the administrator to set the IP address of the device. Administrator s Guide 33

34 Set admin password Allows the administrator to change the admin password for the serial and web interfaces Run a shell This allows the administrator to run a shell as admin. Return to factory defaults This page allows the administrator to set all configurations to factory defaults. Upgrade This allows the administrator to specify the TFTP server and initiate a firmware upgrade. Reboot This restarts the device. 34 Administrator s Guide

35 APPENDIX A Serial Interface Connection The serial admin interface provides the ability to manage a small subset of device functionality e.g. to configure an IP address. Cabling To connect to the serial interface use the female DB-9 to RJ45 adaptor shown in Figure 18 or the USB RJ45 serial cable shown in Figure 19. Both can be supplied by Exterity. Figure 18 DB-9 RJ45 serial adaptor Figure 19 USB RJ45 serial cable The female DB-9 connector should be plugged into the serial port on a PC. A straight-through network cable should be used between the RJ45 socket on the adaptor and the admin port on the Exterity device. Note: Although the cable fits, the admin port should not be connected to the Ethernet port on a PC. Adaptor Wiring If you do not have an adaptor you can make one using the details shown in Figure 20 and Table 3. Figure 20 DB-9 and RJ45 Connectors Table 3 Serial Pin Out DB9 Connector Pin No Description RJ45 Pin No 2 TxD 8 3 RxD 2 5 GND 4 Administrator s Guide 35

36 Opening a Session Open a terminal program such as Hyperterminal (this can be found on a standard Windows PC). Set up the serial port with the following settings (see example in Figure 21): Baud rate: Data bits: 8 Parity: none Stop bits: one Flow control: none The program should now connect and present a login prompt if the return key is pressed. Figure 21 Serial port settings 36 Administrator s Guide

37 APPENDIX B Trap Strings The AvediaStream Chassis Monitor trap strings are listed in Table 4. Table 4 Trap Strings Module Fault String Module Fault String CPU AT90 not initialised Fans Fan 1 has been removed Fan 1 has been inserted Board Board temperature high Fan 2 has been removed Fan 2 has been inserted Cards Card 1 has been removed Fan 3 has been removed Card 1 has been inserted Card 2 has been removed Card 2 has been inserted Card 3 has been removed Card 3 has been inserted Card 4 has been removed Card 4 has been inserted Card 5 has been removed Card 5 has been inserted Card 6 has been removed Card 6 has been inserted Fan 3 has been inserted Fan 4 has been removed Fan 4 has been inserted Fan 5 has been removed Fan 5 has been inserted Fan 1 speed has dropped below the threshold Fan 2 speed has dropped below the threshold Fan 3 speed has dropped below the threshold Fan 4 speed has dropped below the threshold Fan 5 speed has dropped below the threshold Card 7 has been removed PSUs Psu 1 has been removed Card 7 has been inserted Card 8 has been removed Card 8 has been inserted Card 9 has been removed Card 9 has been inserted Card 10 has been removed Card 10 has been inserted Psu 1 has been inserted Psu 2 has been removed Psu 2 has been inserted Psu 3 has been removed Psu 3 has been inserted Psu 1: Power Fault has occurred Psu 1: Fan Fault has occurred Psu 1: Failure Unknown has occurred Psu 2: Power Fault has occurred Psu 2: Fan Fault has occurred Psu 2: Failure Unknown has occurred Psu 3: Power Fault has occurred Psu 3: Fan Fault has occurred Psu 3: Failure Unknown has occurred Psu 1: Fault fixed Psu 2: Fault fixed Psu 3: Fault fixed Administrator s Guide 37

38 APPENDIX C Triggering AvediaServer Macros You can use the SNMP traps sent from the Chassis Monitor to trigger a macro on an AvediaServer. AvediaServer macros are configured by specifying a trigger event and a subsequent action. The SNMP trap information from the Chassis Monitor is used to specify the trigger condition. The associated macro can be configured to perform an action such as initiating the display of a configurable message on one or more receivers. You can also configure the macro to respond when the trigger event is resolved. For example, a macro can be configured to respond to the removal of a power supply then respond in a different manner when the power supply is replaced. The following describes the processes required to configure an AvediaServer to respond to an SNMP trigger from a Chassis Monitor. For more detailed information about the AvediaServer Macro Triggers and Macro Builder applications, refer to the AvediaServer Managing your IPTV System Administrator s Guide. To configure a macro: 1. On the AvediaServer desktop click the Macro Builder application icon. 2. Click New to create a new macro. 3. Enter a name and the required actions for the macro. In this example, the path for a web page containing an image to show that Fan 4 has been removed is specified: 4. Click Save. 38 Administrator s Guide

39 To configure the macro trigger: 1. On the AvediaServer desktop click the Macro Triggers application icon. 2. Click New to create a new trigger event. 3. Enter a name for the trigger event. 4. Select the Macro you want to perform when the trigger condition is met and specify the trigger conditions. To specify the Chassis monitor SNMP Trap: o Select the SNMP trigger source o Enter the OID of the ecconfigchangetext ( ) o Enter the value Fan 4 has been removed. Refer to APPENDIX B Trap Strings for each Value. 5. If you have configured a macro to respond to the condition being resolved, Fan 4 inserted for this example, add the end macro details: o Select the SNMP trigger source o Enter the OID of the ecconfigchangetext ( ) o Enter the value Fan 4 has been inserted. Refer to APPENDIX B Trap Strings for each Value. 6. Finally specify the destination device for the macro(s). In this example, an AvediaPlayer receiver is selected to display the message configured in the Macro. Administrator s Guide 39

40 7. Press the Save button. Specify a macro and a trigger event for each additional trap you want to monitor. 40 Administrator s Guide

41 APPENDIX D Support and Contact Information Technical Support for Exterity products is provided by authorised Systems Integrators and Resellers. Please contact your Systems Integrator or Reseller with any Support issues. Administrator s Guide 41