Computer Hardware, Software, and iphone/cell Phone

Transcription

1 Computer Hardware, Software, and iphone/cell Phone Ordering Instructions The IT process for ordering hardware, software, and iphone/cell phone is set out in these step-by-step instructions. > Initiating the Order Process > Ordering Computer Equipment > Ordering Computer Applications > Ordering System and Shared Folder Access > Ordering iphone/cell Phone > Reviewing the Order > Submitting the Order L o g o n t o h t t p : / / r e q u e s t c e n t e r. o x y. c o m t o a c c e s s t h e s c r e e n b e l o w a n d t o i n i t i a t e t h e o r d e r i n g p r o c e s s d e s c r i b e d i n t h i s g u i d e.

2 Initiating the Ordering Process Step 1: Verify computer equipment and application/system access requirements. Step 1a - Verify computer equipment requirements with supervisor -Desktop (Dell Optiplex) -Laptop (Dell Latitude) -Workstation Class Laptop (HP Z book) (requires use of Petrel, VIP, Interactive Petrophysics, Eclipse software) -Workstation (HP z series) (requires use of Petrel, VIP, Interactive Petrophysics, Eclipse software) Step 1b - Verify applications and system access required with supervisor -Obtain a list of applications to be installed on the computer -Obtain a list of systems new hire will need to access Step1c - Initiate request via the online Employee Self Service ( Step 2: From the Employee Self Service screen, click on Order IT Things to display the request catalog. The request catalog will display a list of categories. The categories describe the types of IT services, system access, hardware and software available to order.

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4 Ordering Computer Equipment Requesting computer equipment ONLY (minimum one week in advance of start date). Step 1: Initiate request via Employee Self Service ( Step 2: From the request catalog select Desktops and Laptops in the Computers category. Step 3: From the list of Desktops and Laptops click on the model of computer required for the new hire. Computer equipment can be ordered without EMPLID and network ID. Requestor must provide new hire s name, approximate start date and office location when ordering computer equipment.

5 Step 4: In the User Information section of the request form select New Hire? to display additional fields in the form. Step 5: Enter the new hire s name and their Oxy manager in the designated fields. Step 6: Complete the request form indicating location, and if monitors, mouse and keyboard are required. Indicate the start date for the new hire in the Additional Comments section of the form. Step 7: Once the form is completed and if you are only order the computer at this time, click Order Now. If you plan to order an iphone/cell phone in addition to the computer click Add to Cart. Then select Continue Shopping and Order IT Things. Refer to Ordering iphone / Cell Phone instructions in this document.

6 Step 8: The shopping cart will display. Review the item(s) in the cart and then click Submit Order. Your item(s) will not be ordered until the order is submitted. Otherwise they will stay in your shopping cart. The approving manager s department will not incur any costs for the computer equipment at the time of the approval. Cost allocations are distributed once each year based on PC counts for each business unit. IMPORTANT: Once your order is submitted the request will route to the new hire s manager for approval. If the approving manager fails to approve the request within 24 hours of receiving the notice, the approver will receive a REMINDER each day for five days. If the approving manager fails to approve the request within five days the system will cancel the request. A cancelled request cannot be reopened. A new request must be submitted in these cases.

7 Ordering Computer Applications Requesting applications to be installed on computer ONLY Step 1: Request applications to be installed on new hire s computer. (MUST have network ID) - When PS Workflow notice is received initiate request via Employee Self Service ( IMPORTANT: Do not request that IT mirror the applications on an existing employee s computer to the new hire s computer. This is a practice IT does not support. Many applications require approval by the application owner before the application can be installed and the purchase of a license may be required. Most managers/departments don t know what applications are installed on an existing employee s computer and therefore a blanket request may result in installation of unnecessary and older versions of applications. The new hire must be setup in the system before applications can be ordered. You do not need the machine name to request applications. Step 2: From the request catalog you have multiple options to locate the applications. Step 2a: Select the Applications category then select Organization Function. Select the category and locate the application(s). Step 2b: Type the name of the application in the Search within current category box. Step 3: When the application is located select the application and complete the request form. Step 4: If you are only ordering one application click Order Now. If you plan to order more than one application click Add to Cart. Then select Continue Shopping and Order IT Things. Repeat steps 2 and 3 above until all applications have been ordered. Once all applications have been ordered click Order Now. Step 5: The shopping cart will display. Review the application(s) in the cart and then click Submit Order. Your application(s) will not be ordered until the order is submitted. Otherwise they will stay in your shopping cart. IMPORTANT: Once your order is submitted the request will route for approvals, if required. If the approver fails to approve the request within 24 hours of receiving the notice, the approver will receive a REMINDER each day for five days. If the approver fails to approve the request within five days the system will cancel the request. A cancelled request cannot be reopened. A new request must be submitted in these cases.

8 Ordering System and Shared Folder Access Requesting system and shared folder access ONLY Step 1: Request system and shared folder access (MUST have network ID) - When PS Workflow notice is received initiate request via Employee Self Service ( The network ID is required for shared folder access to ensure the new hire is added to the appropriate security group. Requests for system access require a network ID. Without a network ID the new hire cannot be granted access to systems. Step 2: From the request catalog select the Most Requested Items category. Step 3: Select Shared Folder Access and Management. Step 4: In the User Information section of the request form delete your name in the Requested For field. Step 5: Type the name of the new hire in the Requested For field.

9 Step 6: Once you have completed the User Information section of the form you must also complete the Request Information section and add any Additional Information, if necessary. Select Access an Existing Folder and the Access Type (Read Only or Read/Write). Enter the name of the location of the shared folder (Tulsa, Houston, Dallas, etc.) and the path to the folder (S:\Folder Name\Folder Name, etc. Step 7: If you are only ordering access to one shared folder click Order Now. If you plan to order access to more the one shared folder Add to Cart. Then select Continue Shopping and Order IT Things. Repeat steps 2 through 6 until all access to shared folders have been ordered. Once all have been ordered click Order Now. Step 8: The shopping cart will display. Review the item(s) in the cart and then click Submit Order. Your item(s) will not be ordered until the order is submitted. Otherwise they will stay in your shopping cart. IMPORTANT: Once your order is submitted the request will route for approvals, if required. If the approver fails to approve the request within 24 hours of receiving the notice, the approver will receive a REMINDER each day for five days. If the approver fails to approve the request within five days the system will cancel the request. A cancelled request cannot be reopened. A new request must be submitted in these cases.

10 Ordering iphone / Cell Phone Requesting iphone / Cell Phone Step 1: From the request catalog select Mobile Devices in the Mobile Devices and Services category. Step 2: From the list of Mobile Devices click on the model of device required for the new hire. Step 3: In the User Information section of the request form select New Hire? to display additional fields in the form. Step 4: Enter the new hire s name and their Oxy manager in the designated fields. Step 5: Complete all the sections of the request form.

11 When ordering a mobile device the purchase method is a mandatory field. All locations will use OneOxy as the purchase method with the exception of Occidental Chemical locations. All Occidental Chemical locations will use SAP as their purchase method. Step 6: Once the form is completed and if you are only order the mobile device at this time, click Order Now. If you are adding this to your shopping cart along with other items click Add to Cart and then Proceed to Checkout. Step 7: The shopping cart will display. Review the item(s) in the cart and then click Submit Order. Your item(s) will not be ordered until the order is submitted. Otherwise they will stay in your shopping cart. IMPORTANT: Once your order is submitted the request will route for approvals. If the approver fails to approve the request within 24 hours of receiving the notice, the approver will receive a REMINDER each day for five days. If the approver fails to approve the request within five days the system will cancel the request. A cancelled request cannot be reopened. A new request must be submitted in these cases.