Please ring the Service Desk on or if you require assistance or encounter problems.

Transcription

1 BEFORE YOU BEGIN Sites that do not have an Administration File Server are known as Peer to Peer sites. They have only Administration Workstations with one workstation that performs the nightly backup process. NOTE: Peer-to-Peer and Preschool sites should contact the Service Desk (CSC) to log a call for assistance from an Infrastructure Support Officer (ISO) to set up new computers. There are additional steps and modified scripts that are required to be installed when setting up. Schools that have an IBM eserver, HP or DELL Server are classified as Administration Network Schools. Admin Staff are able to set up and install their site s new computers onto their Administration network using these notes. Important: You must be logged on as Network Manager and use the Manager s account to set up this PC on the network. Please read the notes below and follow the Step by Step instructions. The first two pages are preparatory only and not part of the setup notes. The school administration image has been created with the assumption that schools use DHCP as their IP addressing service. If you are unsure whether your administration network uses DHCP or static IP addressing please follow these steps to determine. 1. At a workstation already on your admin network, right mouse click on My Network Places and choose Properties. 2. Right mouse click on Local Area Connection and choose Properties. 3. Click on Internet Protocol (TCP/IP) and choose Properties. 4. From there you will be able to determine whether your network: Obtains an IP address automatically (uses DHCP) Specifies an IP address (uses static IP) This information will be required for the setup guide notes commencing on Page 5 If you wish to transfer your messages and address book to your new computer, please follow the instructions on page 2 - Backing up your Outlook PST file. Appendices at this end of this documentation include 1. Adding a Workstation to a Network with a Static IP Address 2. Setting up a new Profile in LearnLink Please ring the Service Desk on or if you require assistance or encounter problems. Page 1 of 14

2 BACKING UP YOUR OUTLOOK PST FILE If you wish to retain your messages and addresses, then you will need to know the location of your.pst file. On your OLD WORKSTATION: To locate the.pst file if you are using Outlook Click Start, Control Panel, and Mail 2. Click on the Data Files box or highlight your profile name and click properties, then click Data Files 3. If more than one.pst is available, the current one is the one showing as Mail delivery location under Comment. Click Settings for the path 4. If it is located in a network drive you will be able to re-link to that path on your new workstation once setup 5. If it is located on a local path, e.g. C:\documents and settings\default\local settings\application Data\Microsoft\outlook.pst then you will need to copy that.pst file to a network drive through Windows Explorer. Rename the.pst to the user s name so that is it easier to locate and does not get overwritten. (It may be necessary to View Hidden Files and Folders to perform this task) To locate the.pst file if you are using Outlook Open Outlook 2. Choose File > Account Settings > Account Settings, and select the Data Files tab 3. Write down the Path of your.pst file 4. If it is located in a network drive you will be able to re-link to that path on your new workstation once setup 5. If it is located on a local path, e.g. C:\Users\My Documents\Outlook Files then you will need to copy that.pst file to a network drive through Windows Explorer. Rename the.pst to the user s name so that is it easier to locate and does not get overwritten. (It may be necessary to View Hidden Files and Folders to perform this task) For assistance in setting up your new Outlook profile, after you have finished setting up the workstation follow Appendix 2 It may also be a good idea to make a note of the current location for My Documents, check what printers are installed, and save the current user s Desktop, Favorites & Fonts folders to the network. Page 2 of 14

3 DEPLOYING THE IMAGE FROM THE DVD (RE-IMAGING) The following 2 pages describe the process to follow if you are re-imaging an existing Admin PC using the DECS SOE Version 2.x image. If you are setting up a new Pre-imaged Admin PC, skip ahead to Page Ensure that a network cable is connected to the PC, which in turn is connected to the Admin Network and switch the PC on (if it is already on, turn off, by holding down the power button for approximately 5 seconds and then turn PC on) 2. If it is an HP PC, press and hold F9 while PC is starting up to bring up the Boot Device Menu. If pressing F9 does not respond, move the mouse and keyboard into a different USB slot, and restart the computer. (For Dell, Press and hold F12 for Boot Menu) 3. Open the DVD drive, by pressing Eject/Open button on the PC and place DVD into PC 4. From the Boot Device Menu screen - Select using UP/Down arrow Onboard or USB CD- Rom Drive from menu and press Enter. Be ready to press the space bar to start the installation when Press any key to boot from CD... is displayed. If you do not press the space bar in time, the installed operating system on the PC will load by default. You will need to turn the PC off and start the installation again from step 2 Figure 1.1 Figure Select one of the options from the following screen (Fig 1.3) The first 4 options will reformat the entire hard drive, creating a System partition (C: drive) of the requested size, then deploy the image to the C: drive The 5th option will deploy the image to existing System partition only (C: drive). Ensure that this partition is big enough first (at least 40GB) Figure 1.3 Page 3 of 14

4 6. Diskpart will run and the loading of the image will commence. Figure 1.4 Loading Diskpart operation Figure 1.5 Applying the image to the C drive 7. After reaching 100% a message will be displayed Workstation Imaged 8. Click OK to return to the menu in Figure Click Reboot 10. The PC will automatically restart. At this time remove the DVD from the drive. Page 4 of 14

5 SETUP GUIDE 1. Ensure that the PC has a network cable plugged in which is connected to the Admin Network, switch the PC on. 2. If this is a new HP PC, the numeric keypad may be turned off by default. Press F10 as the PC boots to get into the BIOS > Advanced > Device Options > change Num Lock State at Poweron to On > F10 > Save and Exit. 3. The image will load and the Plug n Play detection will commence. The computer will reboot several times during the installation of devices. This will take several minutes. 4. Once loaded the computer will boot to a Windows 7 Enterprise screen. 5. When prompted, enter in the computer name using the following naming convention school number-serial number (e.g. XXXX-AUD12345AA). The serial number is printed on the back or side of your PC, or beneath the laptop battery. Click Next. The image will continue to finalize. 6. Press Ctrl + Alt + Delete when prompted - OK 7. The PC will display the accounts available to log on. Select the User Icon from the desktop. 8. For security reasons the password is only available by contacting the CSC. Simply send an to ictcsc@sa.gov.au with the subject line of user password request and the password will be automatically ed back to you. Once received, enter the password for the User account and press Enter. NOTE: This is required to come from either address. 9. When prompted to select the Environment click School Administration, click Continue, then OK to accept School SOE window. 10. The image will continue to load. 11. Set the correct Date and Time If your network obtains an IP address automatically i.e. uses DHCP then please continue to follow the setup notes To Add To Network Domain. If your network sets a static IP then please follow Appendix 1 (Page 13) before continuing the setup guide notes To Add To Network Domain Page 5 of 14

6 TO ADD TO NETWORK DOMAIN 1. From the Desktop, right click on Computer, select Properties and Change settings 2. From the System Property Window click Change 3. From the Computer name/domain changes window, select Member of Domain 4. In the Domain Name Enter AD-XXXX.local (where XXXX equals your school number, e.g. AD-0362) and click OK 5. An authentication to the Domain window will display. Type manager in the User Name then tab down and type in the Network Manager s password and Click OK 6. You will receive a Welcome to the AD-XXXX window. Click OK. 7. You must Restart your computer message is displayed, click OK then click Close and select Restart Later. 8. Close all windows to return to the Desktop. GIVE DOMAIN USERS ADMINISTRATIVE ACCESS TO THE LOCAL COMPUTER 1. From the Desktop, right click Computer, then select Manage 2. Double click on Local Users and Groups 3. Double click on Groups 4. Double click on Administrators. 5. Click on Add. 6. Type domain users in the text box and click OK. 7. A dialog box will appear requesting a username and password for the network. Type manager in the user name box and enter the Network Manager s password in the password box and click OK. Page 6 of 14

7 8. Domain Users should now be showing in the list. 9. If there is a 3 rd account showing on the desktop (e.g. pcname), then highlight and remove from the Administrators Group. Click OK 10. Open Users and delete the pcname account if it exists. OK to close 11. Click OK to stay in the Computer Management screen for the next step in the process. NETWORK CARD - POWER MANAGEMENT TAB 1. From the Desktop, Right click Network, select Properties. 2. From the Left column choose Change adapter settings 3. Right click Local Area Connection and select Properties 4. Click on the Configure button 5. Select the Power Management tab 6. Un-tick the Allow the computer to turn off this device to save power. This will grey out all options. OK and Close all screens and return to the desktop. Page 7 of 14

8 CHANGING THE DRIVE LETTER FOR THE CD/DVD DRIVE The drive letter for the DVD drive needs to be changed so that if you use a removable device such as a USB key drive or external HDD, the removable device does not take one of the already assigned network drives on Admin. (drive letters F:, J:, K:, Y:, and Z:, are reserved for the standard School Administration system drive mappings and can not be used for other purposes). 1. Under Storage click Disk Management. 2. Right click on the drive letter you wish to change, DVD drive (e.g. E: drive). 3. Click Change Drive Letter and Path Click the Change button 5. From the pull down menu choose X: for the DVD unit: and click OK. Ensure drives F:, J:, K:, and Y: are not showing in use for any device. They must be reserved for the administration network drives. 6. Ignore the Confirmation message and click Yes. 7. If the PC has additional drives installed, e.g. the 5 x SD Card slots, you will need to change the drive letters for them too so they will not interfere with the reserved letters. Page 8 of 14

9 8. If your workstation is a Dell 9020, before closing Computer Management screen, check for any exclamation signs in Device Manager for the USB ports. 9. Right click and select Update Driver, navigate to C:\Drivers\dell\9020 and install. 10. This will bring up a second exclamation against a USB device. Run the same process as previous step. 11. If you are setting up a Probook 640, you will need to manually install the Audio driver. The Audio driver and any other Drivers that have not installed or need to be updated can be found in the C:\Drivers folder 12. Close all screens to return to the desktop. Restart the PC SETTING FILE LOCATIONS Log on to the domain (AD-XXXX) with the Manager account. There are new shortcuts on the desktop. My Documents is now called Personal Documents and there are new Icons to access VNC, Music, Pictures and Videos. You will need to modify the target location for your Personal Documents as by default this location points to D:. It is best practice to have all your documents located on either the J: or K: Network Drive to ensure they are backed up. 1. From the Desktop, right click on Personal Documents and click Properties. 2. Change Target to J:\ (or where you save your data) and click OK. 3. Open Microsoft Word 4. Click on File, from the left hand column select Options, and Advanced. 5. Scroll to the bottom of the screen to the General section and select File Locations. Page 9 of 14

10 To Set File Types Locations for the Documents and Workgroup Templates 6. Click Modify and change the Documents location to J:\ (or where you save your data) 7. Similarly, modify the Workgroup templates location to F:\Reports 8. OK to close back to desktop To continue setup and testing of workstation 9. With the application open, select File > Options > Save. 10. Edit the Default location to save to J:\ (or where you save your data). 11. Log onto EDSAS to ensure that it opens with the correct school details. 12. Open K:\Edlink\Replink2000.mdb to ensure utilities open with Access If required, install Slip Printer (refer to notes under Printers) then go to EDSAS > Finance Module > CRE > Setup Cash Drawer, enter details and Save settings when asked. Open Devices & Printers and remove the Fax printer which has automatically installed. 14. Open Computer > Tools >Folder Options >View choose Show hidden files, folders & drives 15. Install a recent McAfee SDat file and then run the Y:\Patches\framepkg.exe to kickstart the Mcafee update process. DUX Workstation Installation (if used) 1. Follow page 6 of the Installing DUX Assistants notes which can be downloaded from 2. Once complete, from the Desktop, select Computer >K:\DAssist and double click Regwork.exe 3. Check that Users can access Dux from the Icon on the desktop. Page 10 of 14

11 PRINTERS In most cases, local printers will be automatically detected. If unsure how to attach a Printer, through Start, Devices & Printers, there are fact sheets available on SSONET Click on ICT Support then ICT Fact Sheets, then the appropriate links, (Hardware FS40-xx and Workstation FS20-xx) After completing all the previous processes, you then need to copy the Manager s profile to the Default User Profile. Subsequent new users will then pick up the settings already configured. If you have a Dell Optiplex workstation, to Install a Star Slip printer go to Search for the model PAR5408A, download and run the zip file. This will install the card on LPT3. Page 11 of 14

12 APPENDIX 1 ADDING A WORKSTATION TO A NETWORK WITH STATIC IP ADDRESS Before continuing you will need to have the details of your IP address range, including subnet mask and Default Gateway. If you are unsure of your address range, contact the CSC or your school s educonnect administrator who will be able to supply these details to you. 1. Right mouse click on Network, select Properties. 2. From left hand column select Change adapter settings. Right click on Local Area Connection, choose Properties. Select Internet Protocol (IPV4) and click the Properties button. 3. Click on Use the following IP address and insert the required IP address, Subnet Mask and Default Gateway for this site. 4. Click on Use the following DNS Server addresses and for Preferred DNS add the IP Address of your Admin File Server (i.e. xx.xx.xx.16). 5. Click on the Advanced button and click on the WINS tab. 6. Click on Add and add the IP Address of the File Server (i.e. xx.xx.xx.16) and click Add. 7. Uncheck Internet Protocol IPV6 8. Click OK, and close all windows to return to the Desktop. Please continue the computer installation by following the notes from Page 6 To Add to Network Domain Page 12 of 14

13 APPENDIX 2 SETTING UP A NEW PROFILE FOR LEARNLINK 1. Have the user for whom you are setting up Outlook log onto the pc 2. Click Start > Control Panel > Mail 3. Click Add, and enter User, Address and Password fields for their LearnLink Account 4. Select Next Page 13 of 14

14 5. PC will search for their specific account. Three ticks will confirm account established There is also a LearnLink Fact Sheet FS showing the steps for setup. If you have an existing pst file, then follow these steps after setting up the profile 6. Start > Control Panel > Mail > Data Files then Add > locate your existing pst file from the network location and double click to select 7. Leave the LearnLink (Live@edu) mailbox as the default. 8. When you open Outlook, your old Personal Folders file will now show as an additional link. All new mail will be delivered to your new mailbox. 9. If you like, you can transfer your old s, calendar and contacts into your Live@edu mailbox. To do this, follow Part 3 of LearnLink Fact Sheet FS Please ring the Service Desk on or if you require assistance or encounter problems. Issued: 3/9/2014 ICT Services Services Version: Version Authority: Garry Talbot Team Leader ICT Owned by: ICT Infrastructure WORK INSTRUCTION School AdminWorkstation Setup Authors: Kaye Walter Review Date: 5/12/2014 ISO Page 14 of 14