Cloud Server as IaaS Pricing

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1 SCOPE & PURPOSE This document defines the Cloud Server as IaaS Pricing and Other Billing Issues and Conditions. So it s broken down in 3 main points: Price List Other Billing and Commercial Issues and Conditions Earlier Termination Conditions & Fees Details on service features, functionalities, performance, requirements and so on, can be found in the Cloud Server as IaaS Service Description document. Additional service conditions and terms to the ones further stated in this document are included in the Cloud Server as IaaS Terms & Conditions document. Therefore, this document is bound to both aforesaid documents, and all of them shall be considered as a whole.

2 PRICE LIST It s a pay-per-use model. For Linux servers, the price according to the flavour is: Flavour vcpus RAM Disk space /hour /month* tiny 1 vcpu 1 GB 25 GB small 1 vcpu 2 GB 50 GB medium 2 vcpus 4 GB 100 GB large 4 vcpus 8 GB 200 GB xlarge 8 vcpus 16 GB 400 GB Linux images: - Ubuntu LTS - CentOS Other free Linux images available under request or the customer can upload its own images Neither data traffic charge, nor traffic limitation, assumed that it won t be used for CDN (Content Distribution Network). If the latter service were the wished use then another service should be contracted. For Windows servers, the price according to the flavour is: Flavour vcpus RAM Disk space /hour /month* tiny 1 vcpu 1 GB 25 GB small 1 vcpu 2 GB 50 GB medium 2 vcpus 4 GB 100 GB large 4 vcpus 8 GB 200 GB xlarge 8 vcpus 16 GB 400 GB Windows images: - Windows 2012 Server Standard (Page 2)

3 *The price per month is calculated considering a server that is on 100% of the time during a month (30 * 24 = 720 hours). In order to easy prices comparison, below is the definition of a standard Amazon EC2 compute unit and its price in the Tissat s Cloud Server as IaaS service: Price for a comparable configuration: Type Value Units Notes Processor 1 Equivalent of the Amazon EC2 Compute Unit (ECU) [1] i.e. the equivalent CPU capacity of a GHz 2007 Opteron or 2007 Xeon processor. In this rapidly evolving market, this appears to be a current defacto standard. Memory GigaBytes Storage 160 GigaBytes Local non persistent block storage The price for the standard configuration as defined above are: For LINUX servers, 0.097/hour ( 69.84/month) For Windows servers, 0.15/hour ( /month) [1] (Page 3)

4 OTHER BILLING AND COMMERCIAL ISSUES AND CONDITIONS 1. The unit for measuring Customer consumes will be the number of hours in a month that each server is on, based on the flavour which it belongs. Fractional number of hours will be rounded to the just upper next whole number. 2. A minimum consume of 200 hours at month (for every contracted vcpu) will be billed even this threshold number were no reached. 3. There s not discount or specific pricing for Education or Research establishments. 4. The Minimum Contract period shall be 12 months. 5. After the first service contract, a first novation could be agreed for a minimum six month period, and further novations could be agreed by quarters. 6. There isn t option to use this service for free; however Customer can try the service for free for a month. Options and conditions for service trial are described in the Cloud Server as IaaS Service Description document. 7. We ll accept both Purchase Order and Credit Card as payment. 8. Payment will be made monthly in arrears. Tissat will issue invoices monthly in arrears. The Customer shall pay Tissat within thirty (30) calendar days of receipt of invoice EARLIER TERMINATION CONDITIONS & FEES First of all, it should be noticed that earlier termination concept is defined in the Cloud Server as IaaS Terms & Conditions document. In case of an earlier termination decided unilaterally by the Customer the next rules will be applied: 1. In case of earlier termination, disregarding the day it happens the billing period will be considered as a whole month, and the general billing rules will be applied. 2. Besides, there s a recompense fee for earlier termination. The recompense will depend on: If it s the first contract or a novation of an existing one. The elapsed time (in month) from the start of contract or current novation instance: the more elapsed time, the lower recompense. (Page 4)

5 The pending time (in month) of contract: the more pending time, the higher recompense. In this Service, currently, the only deployment option available is Public Cloud: - In the Public Cloud Service the formula is: If E 6 then ETF = R * I B3A If E > 6 but E 12 then ETF = R * I B6A If it happens after the first contract period, i.e. during a novation period, then ETF = R * I L6A - Where: ETF is the Earlier Termination Fee. E is the elapsed from the service start, measured in completed months and where possible novations months are added. R is the remaining time until agreed contract end (or possible novation end), measured in months and where a fraction is rounded up to the next whole. I B3A Is the average of the 3 biggest invoices billed so far (If there weren t 3 invoices, it would be calculated with the available invoices). I B6A Is the average of the 6 biggest invoices billed so far. I L6A Is the average of the last 6 months invoices. Average is the arithmetic mean. 3. Moreover, in case of earlier termination, any possible discount applied to the custom in the last 6 months of the service will be cancelled and shall be accrued in the earlier termination fee. 4. In case of an earlier termination of this service decided by the Customer, besides of the aforesaid fees, the Customer shall indemnify Tissat against any commitments, liabilities or expenditures which would otherwise represent an unavoidable loss for Tissat by reason of the earlier termination of this service. 5. If help is needed for extracting data (or other similar task) in case of an earlier termination, a fee will be applied. It will depend on the working hours incurred by our staff. We ll apply an average price of per hour (VAT not included). In that price is not included any component (hardware or software or anything else) that we need use; expenses associated or derived of possible trips are not included either. If any of them happen they ll be billed in addition. (Page 5)

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