Who We Are. Our People. Our Strategy

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2 Who We Are Since 1984, National HealthCare Associates (NHCA) has been a leader in the senior healthcare community and an employer of choice. NHCA operates a premier network of Skilled Nursing centers throughout the Northeast, in addition to Adult Day Care Centers and Home Care services. We provide ongoing training, nursing scholarships and career advancement opportunities to our staff. In the area of customer service, we believe no one does it better than the graduates of our customer service program, a comprehensive course designed to inspire our employees to meet and exceed all the needs of all residents, patients, and colleagues. Our People At NHCA, you ll find a talented, multi-disciplinary team of highly qualified professionals, sharing broad management experience in all facets of long-term care and short-term rehabilitation. Their expertise is varied including clinical day-to-day operations, financial management, regulatory compliance, program integration, business development, facility planning and much more. Our Strategy National HealthCare Associates is prepared to navigate the new challenges of the ever-changing healthcare profession. We have a penchant for creative thinking, a history of strategies that work, and a proven track record of success. That s why we have a reputation for being the very best in healthcare management operations.

3 Specialized Clinical Programming Passport Rehabilitation Program NHCA also understands the importance of intensive shortterm rehabilitation. Our signature Passport Rehabilitation program was specifically designed to meet the needs of individuals requiring a short-term rehabilitative stay following a hospitalization or acute medical episode. Chronic Heart Failure (CHF) & Pulmonary Programs The leading cause of hospitalizations in people over 65, CHF affects about five million people in the U.S. each year. Because of the complexity in treating patients with CHF, it is important that a comprehensive and coordinated care program is developed within the healthcare continuum. Our goal at NHCA is to work closely together to decrease costly re-hospitalizations by providing education and treatment in the post-acute setting; evaluating the many intricacies such as medications, underlying causes and necessary lifestyle modifications. Our Passport Rehabilitation program includes the INTERACT II program to reduce unplanned hospitalization, which improves the quality of skilled nursing care through the utilization of practical tools. The SBAR Program provides a standardized framework for members of the health care community to communicate about a patient s condition using an easy-to-remember, universal, mechanism. These techniques help to develop teamwork and foster a culture of patient safety. Respite Care Program NHCA recognizes the need for caregivers to have time for themselves, to relieve stress and prevent burnout. Our scheduled short-term respite care program provides relief to the caregiver and quality care to the patient. Long-Term Skilled Nursing Care NHCA facilities have also specialized in delivering quality long-term care to residents. The team develops a comprehensive care plan which includes all medical, nursing, rehabilitation, nutritional, psychosocial and therapeutic needs. Each resident is also evaluated upon admission by our interdisciplinary team, based on need for rehabilitative services in physical, occupational and/or speech therapy. Our goal is to assist each resident with the means to maintain his/her optimum level of functioning. Alzheimer s/dementia Special Care This program is designed to meet the special needs of Alzheimer s/dementia residents in a safe, caring and secure environment. Our goal is to help residents with Alzheimer s or related dementias maintain their current level of functioning. Recreation Programs Our recreation program keeps residents socially involved with the world around them. An important part of our care plan is giving each resident an opportunity to participate in daily activities that are diversified, innovative, and carefully designed by a staff that truly cares about the residents they serve. We offer a customized dining program and selective menus. With the Passport Rehabilitation program, we aim to have all patients functioning to the best of their ability in the shortest period of time. We understand that every person under our care has distinct requirements for therapy. Individual rehabilitation is tailored to a series of realistic, short-term achievements based on getting patients home. Goals and expectations of patients are based on a meeting with our interdisciplinary team of experts. With a patient-centered approach to care, our program is designed to provide patients with the skills and abilities needed to live a healthy and fulfilling life.

4 Our Centers Our centers have been community healthcare resources for many years, meeting the needs of individuals requiring short-term rehabilitative care following a hospitalization or those in need of skilled long-term nursing care. Whether you come to us for a brief stay or call us your home, our premier rehabilitation team is proud to offer a wide range of services and amenities to our patients and residents. From our beautifully landscaped and secure courtyards, affording residents the opportunity to garden or perhaps relax in the fresh air and catch-up with an old friend, to our spacious and lovely appointed lounges, residents and their families will be impressed with our attention to detail inside and outside of our centers.

5 Connecticut Bloomfield Health Center for Cambridge Health and Ludlowe Center for Health MapleView Health and Marlborough Health and Milford Health and Regency House Nursing and Riverside Health and The Pines at Bristol Center for Connecticut cont. Village Crest Center for Water s Edge Center for New Jersey Maywood Center for Health New York Belair Nursing and Cold Spring Hills Center for Hudson Pointe at Riverdale Center for Huntington Hills Center for NEW YORK cont. The Pines at Catskill Center for The Pines at Glens Falls Center for The Pines at Utica Center for Ross Center for Health Sands Point Center for The Pines at Poughkeepsie Center for Vermont Pine Heights at Brattleboro Center for The Pines at Rutland Center for 46 Stauderman Avenue. Lynbrook, New York ) Corporate Compliance Statement: It is the policy of this facility to fully comply with all federal and state laws governing fraud and abuse in healthcare programs and to expect all employees, contractors, and consultants to conduct themselves in an ethical and responsible manner. This facility does not discriminate on the basis of race, creed, color, national origin, physical disability, past/present history of mental disorder, marital status, sex, age or religion in admission or access to treatment or employment in programs and activities.

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