NEGOTIATION AND MEDIATION SKILLS IN CIVILIAN CRISIS MANAGEMENT

Transcription

1 ENTRi EUROPE S NEW TRAINING INITIATIVE FOR CIVILIAN CRISIS MANAGEMENT. COURSE PROGRAMME* for the SPECIALISATION COURSE on: NEGOTIATION AND MEDIATION SKILLS IN CIVILIAN CRISIS MANAGEMENT DRAFT -- version 26 January 2017 *This Course Programme, based on the proposal drafted by the Netherlands Institute of International Relations Clingendael has been approved by the ENTRi partners in [tbd]. ENTRi is an initiative funded by the European Commission European Union s Instrument for Stability (90%) and co-funded by its 13 implementing partners. Each implementing partner is from a different Member State of the European Union, see

2 Opening of the Course Introduction to Negotiations European Union decisionmaking in CSDP missions Bilateral part 1 Bilateral part 2 Multilateral part 1 DAY 1 Presentations Welcome and introduction to course In-test Define learning expectations Presentation of participants and trainers ENTRi in-test Experiences with negotiation and mediation Key aspects of negotiation and mediation Presentation EU CSDP crisis management decision-making EU efforts in mediation s Exercise: bilateral distributive Transportation for the EUPOL mission in Afghanistan Exercise: bilateral integrative An operation agreement between the EUPOL mission and Afghanistan Simulation: Final on the status of Kosovo Concepts of bilateral distributive and integrative Identify key principles underpinning a successful negotiation / mediation Describe crisis management decision procedures in the EU Acknowledge efforts of the EU in third-party mediation Use tips and tricks for negotiators Identify different negotiation

3 DAY 2 Introduction Discussion: lessons learned so : based on a conflict case study Multilateral Debriefing of Kosovo simulation part 2 Questionnaire on mediation Use tips and tricks for negotiators Reading scenario and preparing role-play Develop strategies for negotiation part 1 Develop team preparation on strategy Simulation: Status settlement between Carpathya and Trans- Develop strategies for negotiation part 2 Carpathya Use tips and tricks for negotiators part 3 s Debriefing Exercise: self-assessment Discussion: role of perceptions Recognise and anticipate cultural differences in negotiation and mediation processes Concepts of multilateral Concept of mediation in civilian crisis management Identify and assess different negotiation

4 DAY 3 Introduction Discussion: lessons learned so Recognise and anticipate cultural differences in negotiation and : culture intercultural communication Strategy and conflicthandling mode Presentation Exercise Interactive lecture: Thomas- Killman model Recognise psychological processes in general and Exercise: Self-assessment individual reactions to Able to adapt negotiation styles to particular Preparing scenario/sole-play Develop strategies for negotiation part 1 Informal discussions part 2 part 3 s Simulation: The destruction of a Muslim shrine in a Buddhist religious area Simulation (continued) Debriefing: focus on tools learned during the past days Concepts of distributive vs integrative Settings of bilateral and multilateral Differences between role/position of negotiators and mediators Develop strategies for negotiation Recognise bargaining tactics and response to these effectively Able to use variety of styles, to apply in negotiation and mediation Identify and assess different

5 DAY 4 Introduction Discussion: lessons learned so : culture and intercultural communication Advising the Head of Mission Presentation Role and position of Head of Mission Understand the different negotiation positions of a Head of Various level playing fields for a Mission HoM: Brussels, local authorities, contributing states, Missioninternal Identify support requirements for a Head of Mission Recognise the mandate in respect to local field activities Exercise: Advising the Head of Mission Providing advice to the Head of Mission on new direction for a Apply tips and tricks CSDP mission Providing comprehensive advise to a Head of Mission Preparation for interview carrousel Prepare interviews in small groups Identify lessons learned and lessons to be learning Meeting practitioners and experts Interview rounds Conduct small-group interviews with Apply communication and conflict handling styles to Plenary wrap-up with practitioners and experts Final remarks and evaluation Presentation Out-test practitioners Identifying examples from the field of success factors in Wrap-up of lessons identified by interview groups Out-test round on course content Handing out of certificates interviewees Identify lessons learned in in the field Draw general conclusions and lessons learned Assess individual learning effect during the course Reflect on course format and content