Avaya 3616/3626 Wireless IP Telephone

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1 Avaya 3616/3626 Wireless IP Telephone Issue 1 Part Number Revision A

2 2003, Avaya Inc. All Rights Reserved, Printed in U.S.A. Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. Avaya Web Page The World Wide Web home page for Avaya is: Preventing Toll Fraud Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or working on your company s behalf). Be aware that there is a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services. Avaya Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call the Technical Service Center s Toll Fraud Intervention Hotline at Providing Telecommunications Security Telecommunications security of voice, data, and/or video communications is the prevention of any type of intrusion to, that is, either unauthorized or malicious access to or use of, your company s telecommunications equipment by some party. Your company s telecommunications equipment includes both this Avaya product and any other voice/data/video equipment that could be accessed via this Avaya product (that is, networked equipment ). An outside party is anyone who is not a corporate employee, agent, subcontractor, or a person working on your company s behalf. Whereas, a malicious party is Anyone, including someone who may be otherwise authorized, who accesses your telecommunications equipment with either malicious or mischievous intent. Such intrusions may be either to/through synchronous (time-multiplexed and/or circuit-based) or asynchronous (character-, message-, or packet-based) equipment or interfaces for reasons of: Utilization (of capabilities special to the accessed equipment) Theft (such as, of intellectual property, financial assets, or toll-facility access) Eavesdropping (privacy invasions to humans) Mischief (troubling, but apparently innocuous, tampering) Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent) Be aware that there could be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also realize that, if such an intrusion should occur, it could result in a variety of losses to your company, including but not limited to, human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs). Your Responsibility for Your Company s Telecommunications Security The final responsibility for securing both this system and its networked equipment rests with you an Avaya customer s system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to: Installation documents System administration documents Security documents Hardware-/software-based security tools Shared information between you and your peers Telecommunications security experts To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure your: Avaya provided telecommunications systems and their interfaces Avaya provided software applications, as well as their underlying hardware/ software platforms and interfaces Any other equipment networked to your Avaya products Federal Communications Commission Statement Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instructions, could cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Industry Canada (IC) Interference Information This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of Industry Canada. Le Présent Appareil Nomérique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le Industrie Canada. European Union Declaration of Conformity The CE mark affixed to the equipment means that it conforms to the referenced European Union (EU) Directives listed below: EMC Directive 89/336/EEC Low-Voltage Directive 73/23/EEC For more information on standards compliance, contact your local distributor.

3 Purpose of the Document Der Avaya Sprach Prioritätsprozessor (Avaya Voice Priority Processor) setzt SpectraLink Voice Priority (SVP) als "Quality of Service" (QoS) Mechanismus ein. Dieser ist in den Wireless Telefonen und im "Wireless Access Point" (AP) implementiert um die Sprach-Qualität über Wireless Netzwerke sicherzustellen. SVP ermöglicht Sprachpaketen die Priorität zu geben über normale Datenpaketen. Es soll damit ermöglicht werden, die Sprachpakete effizient und mit einer minimalen Verzögerung über das Wireless Netzwerk zu transportieren. SVP ist mit den Standards und b kompatibel. Der Avaya Sprach Prioritätsprozessor (Avaya Voice Priority Processor) ist ein Ethernet LAN Gerät welches in Verbindung mit dem "Wireless Access Point" (AP) arbeitet um so das QoS für das Wireless Netzwerk zur Verfügung zu stellen. Alle Sprachpakete von und zu den NetLink Wireless Telefonen werden durch den Avaya Sprach Prozessor abgefangen, prioririsiert und dann von oder zu einem IP Server oder Gateway gesendet. Le processeur de voie "Avaya Voice Priority" utilise SpectraLink Voice Priority (SVP) comme mécanisme de qualité de service (Qos) implémenté sur les téléphones sans fil Wireless et les points d'accès (Access Points). SVP donne la " priorité" aux paquets voie par rapport aux paquets données sur le media sans fil (Wireless). Ce mécanisme augmente l'efficacité de transmission des paquets voie et en diminue le risque de retard (délai). SVP est entièrement compatible avec les standards IEEE b et IEEE Le processeur de voie "Avaya Voice Priority" est un élément Ethernet LAN qui en combinaison avec les points d'accès (Access Points) garantit l'implémentation de la qualité de service sur le réseau sans fil. Tous les paquets voie en provenance et à destination du téléphone sans fil NetLink, sont interceptés par le processeur de voie "Avaya Voice Priority" et encapsulés afin de pouvoir être priorisés, puis dirigés en direction ou reçus en provenance du serveur IP ou du gateway. L AVAYA Voice Priority Processor utilizza lo SpectraLink Voice Priority (SVP), un meccanismo per la gestione della qualità del servizio (QoS Quality of Service), in grado di assicurare un eccellente qualità del segnale vocale che transita su reti wireless convergenti. SVP dà la preferenza ai pacchetti di voce sopra i pacchetti di dati sulla rete LAN wireless, aumentando la probabilità che tutti i pacchetti di voce sono trasmessi efficientemente e con minimo di ritardo. SVP è compatibile sia allo standard IEEE che allo standard b. L AVAYA Voice Priority Processor è un dispositivo di reti LAN Ethernet che funziona con il punto d accesso (Access Point) per fornire la qualità del servizio (QoS Quality of Service) sulla rete LAN wireless. Tutti i pacchetti di voce a e da i telefoni wireless di NetLink sono intercettati dal AVAYA Voice Priority Processor, vengono incapsulati per la prioritizzazione, per poi essere diretti a e da un IP Server o IP Gateway.

4 Table of Contents 1. About This Document Contacting Avaya Icons and Conventions /3626 Wireless IP Telephone Overview Quick Start Guide System Diagram System Components 9 3. The 3616/3626 Wireless IP Telephone Specifications The Display Avaya Call Server Configuration Configuring a Standalone Station Configuring an Associated Station /3626 Wireless IP Telephone Configuration Opening and Using the Admin Menu User-defined Preferences License Management Requirements Configuration Process Avaya Call Server Integration Factors Feature Programming Assigning Functions , Issue 1

5 8.2 The Function Menu Testing a Wireless Telephone Certifying the 3616/3626 Wireless IP Telephones Site Certification Site Survey Mode Solving Coverage Issues Software Maintenance Upgrading Wireless Telephones Troubleshooting Wireless Telephone Problems Access Point Problems Configuration Problems Wireless Telephone Status Messages , Issue 1 5

6 1. About This Document This document explains how to configure and maintain the 3616/3626 Wireless IP Telephone with an Avaya Call Server (such as an Avaya MultiVantage on a DEFINITY Server SI or an Avaya S8100 Media Server with CMC1 Media Gateway). 1.1 Contacting Avaya To access software updates, the most current troubleshooting information, and other important information about the 3616/3626 Wireless IP Telephone, go to If you have questions about or problems with the 3616/3626 Wireless IP Telephone that you cannot resolve after reading this document, contact Avaya Technical Support at (USA only) or your local authorized Avaya dealer. 1.2 Icons and Conventions This manual uses the following icons and conventions. Caution! Follow these instructions carefully to avoid danger. NORM Note these instructions carefully. This typeface indicates a key, label, or button on Avaya hardware , Issue 1

7 /3626 Wireless IP Telephone Overview The 3616/3626 Wireless Telephone is a mobile handset for workplace IP telephone systems. The Wireless Telephone operates over an b wireless Ethernet LAN providing users a wireless voice over IP (VoIP) extension. By seamlessly integrating with an Avaya Call Server (such as an Avaya MultiVantage on a DEFINITY Server SI and an Avaya S8100 Media Server with CMC1 Media Gateway), Wireless Telephone users are provided with high-quality mobile voice communications throughout the workplace. The Wireless Telephone gives users the freedom to roam throughout the workplace while providing all the features and functionality of an IP desk phone. The 3616/3626 Wireless IP Telephone provides a wireless extension to the Avaya Call Server. The Wireless Telephones reside on the wireless LAN with other wireless devices using Direct Sequence Spread Spectrum (DSSS) radio technology. The handset radio transmits and receives packets at up to 11Mb/s. A Wireless Telephone must be administered on the Avaya Call Server for the specific features and lines to be accessed by the Wireless Telephone. After the handset is registered, it receives its configuration information from the Avaya Call Server. The 3616/3626 Wireless IP Telephone supports Wired Equivalent Privacy (WEP) as defined by the specification. Avaya offers the product with both 40-bit and 128-bit encryption. WEP increases the security of the wireless LAN. 2.1 Quick Start Guide 1. A wireless LAN must be properly configured and operational through the use of b wireless access points (APs). 2. A TFTP Server must be available on the network in order to load the appropriate software into the Wireless Telephones. See Section 6 License Management for detailed instructions for loading software on Wireless Telephones. 3. The Avaya Call Server must be connected to your network and completely operational. 4. The Avaya Voice Priority Processor, which controls the QoS on the wireless LAN for the Wireless Telephones, must be on the same subnet as the Wireless Telephones and have the proper versions of software. Visit to download the latest Avaya Voice Priority Processor software. 5. Add a station on the Avaya Call Server for each Wireless Telephone. You will administer each Wireless Telephone as an Avaya 4606 IP Telephone. 6. Configure your Wireless Telephone to ensure that it is associated with the Wireless LAN, has the appropriate software and is registered to the Avaya Call Server. See License Management for detailed instructions for loading software onto Wireless Telephones. The Avaya Voice Priority Processor and all access points must be on the same subnet , Issue 1 7

8 2.2 System Diagram The following diagram shows the components residing on a network with the Avaya Call Server, access points (APs), and wireless LAN Ethernet Switched Hub: access point Avaya Voice Priority Processor Ethernet switch Wireless Telephones access point Avaya Call Server Wireless POS PSTN or PBX Avaya IP Phones Ethernet cable Phone cable , Issue 1

9 2.3 System Components 3616 Wireless IP Telephone The 3616 Wireless IP Telephone is a lightweight, durable handset specifically designed for mobile workplace use within a facility using the Avaya Call Server and APs in a wireless LAN Wireless IP Telephone The 3626 Wireless IP Telephone offers a durable design with push-to-talk functionality. Wireless Telephone functionality is provided by emulating the Avaya 4606 desk set. The Wireless Telephone supports five predefined feature keys and a mixture of six programmable line and feature keys. Among other features, the Wireless Telephone can receive calls directly, receive transferred calls, transfer calls to other extensions, make conference calls, and make outside and long distance calls (subject to the restrictions applied in your facility.) The Wireless Telephones are to be used on-premises; they are not cellular or satellite phones. 3616/3626 Wireless IP Telephones use Direct Sequence Spread Spectrum (DSSS) radio technology to transmit audio packets over wireless LAN APs that support the Avaya Wireless PC card. Avaya Voice Priority Processor SpectraLink Voice Priority (SVP) is the Quality of Service (QoS) mechanism that is implemented in the Wireless Telephone and AP to enhance voice quality over the wireless network. SVP gives preference to voice packets over data packets on the wireless medium, increasing the probability that all voice packets are transmitted efficiently and with minimum or no delay. SVP is fully compliant with the IEEE and b standards. The Avaya Voice Priority Processor is an Ethernet LAN appliance that works with the AP to provide QoS on the wireless LAN. All packets to and from the 3616/3626 Wireless IP Telephones pass through the Avaya Voice Priority Processor and are encapsulated for prioritization as they are routed to and from the Avaya Call Server. SVP is required for QoS because the current IEEE b wireless LAN standard provides no mechanism for differentiating audio packets from data packets. This standard is undergoing revision to version e to provide all the functionality of SVP in an industry standard thus ensuring high-quality voice in a mixed client environment. Once e is ratified, Avaya and its technology partners will adopt the new specification. When the e specification replaces SVP, the Wireless Telephones can be upgraded and the Avaya Voice Priority Processor can be removed from the system. Avaya Call Server the call-processing component of the Avaya IP telephony solution. Access Points provide the connection between the wired Ethernet LAN and the wireless (802.11) LAN. Access points must be positioned in all areas where Wireless Telephones will be used. The number and placement of access points will affect the coverage area and capacity of the wireless system. Ethernet Switch interconnects multiple network devices, including the Avaya Voice Priority Processor, Avaya Call Server, Avaya IP Phones and the access points. Ethernet switches provide the highest performance networks, which can handle combined voice and data traffic, and are required when using the 3616/3626 Wireless IP Telephones , Issue 1 9

10 Although a single Ethernet switch network is recommended, the Wireless Telephones and the Avaya Voice Priority Processor can operate in larger, more complex networks, including networks with multiple Ethernet switches, routers, VLANs and/or multiple subnets. However, in such networks, it is possible for the Quality of Service (QoS) features of the Avaya Voice Priority Processor to be compromised and voice quality may suffer. Any network that consists of more than a single Ethernet switch should be thoroughly tested to ensure any quality issues are detected. Note that the 3616/3626 Wireless IP Telephones cannot roam from one subnet to another. If routers and multiple subnets are in use, the Wireless Telephones must only use access points attached to a single subnet, or be powered off and back on to switch to a different subnet. Avaya IP Phone The wired-lan desk sets provided by Avaya for use with the Avaya Call Server. TFTP Server Required in the system to distribute software to the Wireless Telephones. The Avaya Voice Priority Processor and all access points must be on the same subnet , Issue 1

11 3. The 3616/3626 Wireless IP Telephone 3.1 Specifications Radio frequency GHz Transmission type Direct Sequence Spread Spectrum (DSSS) Transmit data rate up to 11 Mb/s Radio QoS SpectraLink Voice Priority (SVP) Wireless security Wired Equivalent Privacy (WEP), 40bit and 128bit FCC certification Part Management DHCP, TFTP Voice encoding G.711 VoIP Protocols CCMS Transmit power Display 100 mw peak, < 10 mw average 3616 Dimensions 5.5 x 2.0 x Dimensions 5.9 x 2.2 x Weight 4.2 ounces 3626 Weight 6.0 ounces Battery capacity 2 x 16 character alphanumeric, plus line and status indicators 4 hours talk time, 80 hours standby , Issue 1 11

12 3.2 The Display Alphanumeric The 3616/3626 Wireless IP Telephone display has two lines capable of displaying 16 alphanumeric characters each. Display information provided by the Avaya Call Server when the Wireless Telephone is off-hook will be passed directly to the Wireless Telephone display. The Wireless Telephone will emulate the 4606 display handling. Certain characters may be used by the Avaya Call Server that are not implemented in the Wireless Telephone such as definable and special characters. In the CCMS environment, the softkeys and the MENU key are unavailable. Press the FCN key while off hook to scroll through system features. Press the shortcut key to activate the feature , Issue 1

13 Voic Icon The Voic icon is activated when a new voice mail message is received. Ringing and Tones 3616/3626 Wireless IP Telephone When bridging the 3616/3626 to another phone (principal phone) administer the 3616/3626 station s message lamp extension to be that of the principal. The ringing types (normal or vibrator) are programmed by the Wireless Telephone user into the Wireless Telephone and are not accessible or changeable by the Avaya Call Server. Whenever possible the audible and vibrating ringer on the Wireless Telephone will follow the cadence provided by the Avaya Call Server. Audio Features The Avaya IP Phone Model 4606 speakerphone features will not be made available on the Wireless Telephone. Line Indicators The line indicators on the Wireless Telephone will convert to a solid or flashing number to mimic the LEDs next to Line keys on the Avaya Note, however, that the Wireless Telephone will indicate line numbers based on the order line assignments are received from the Avaya Call Server, regardless of which button the line is assigned to during system administration , Issue 1 13

14 4. Avaya Call Server Configuration You can configure the 3616/3626 Wireless Telephone as a stand-alone station or associate it with a desk station. When the 3616/3626 Wireless Telephone is associated with a desk station, the user can make and handle calls from either the 3616/3626 Wireless Telephone or the desk station. 4.1 Configuring a Standalone Station To configure a 3616/3626 Wireless Telephone as a stand-alone station, you must add a station on the Avaya Call Server for the 3616/3626 Wireless Telephone. To administer a stand-alone station on the Avaya Call Server for a Wireless Telephone: 1. From the Avaya Call Server administration software, add a new station. 2. Set Type to Complete the remainder of the station form as you would for a desk station. 4. Repeat Steps 1 through 3 for each stand-alone Wireless Telephone , Issue 1

15 4.2 Configuring an Associated Station To configure a 3616/3626 Wireless Telephone as an associated station, you must add a station on the Avaya Call Server for the 3616/3626 Wireless Telephone and then associate that station with a desk station. To administer an associated station on the Avaya Call Server for a Wireless Telephone: 1. From the Avaya Call Server administration software, add a new station. 2. Set Type to Set Security Code to the same security code used for the extension to which this Wireless Telephone will be associated (that is, the desk station). You can use a different security code, but to make it easier for the user it is recommended that you use the same security code as the desk station. 4. Set Message Lamp Ext to the extension of the associated desk station. When bridging the 3616/3626 to another phone (principal phone) administer the 3616/3626 station s message lamp extension to be that of the principal. 5. Set Bridged Call Alerting to y. 6. Set Auto Select Any Idle Appearance to y. 7. For Button Assignments, create bridged appearances to the line appearances on the desk station. 8. Add additional feature buttons to buttons 4, 5, and 6, if desired. 9. Repeat Steps 1 through 8 for each Wireless Telephone. When making changes to feature buttons, the phone must be power cycled , Issue 1 15

16 /3626 Wireless IP Telephone Configuration The Wireless Telephone can be automatically configured for IP address and/or ESSID by enabling DHCP and/or ESSID Learning, respectively. If any of the Wireless Telephone s default settings need to be changed, the following procedure should be followed. 5.1 Opening and Using the Admin Menu The Admin Menu contains configuration options that are stored locally (on each Wireless Telephone). Every Wireless Telephone is independently configured and if the default settings are not desired, the admin options must be set in each Wireless Telephone requiring different settings. 1. With the Wireless Telephone powered OFF, simultaneously press and hold the Power On / Start Call and Power Off / End Call keys. 2. After hearing two beeps, release the Power On / Start Call key, then release the Power Off / End Call key. The first option on the Admin Menu displays. If an admin password has been set, the display will require its entry before opening the Admin Menu. If no password is set, the display will proceed directly into the Admin Menu. 3. Press the left or right arrow keys (# and *) on the Wireless Telephone to scroll through the menu options. 4. Press 0 (zero) to change the selected option. 5. Press FCN to return to the previous menu level. 6. Press Power Off / End Call to exit the menus. An asterisk (*) next to an option indicates that it is selected. The default settings are shown below with an * prior to the option. The following table lists the Admin Menu items. Detailed descriptions of each item appear below the table , Issue 1

17 Admin Menu Items 2 nd Level 3 rd Level IP Address ESS ID License Management Restore Defaults Site Survey Mode Regulatory Domain Use DHCP Static IP Static Entry Learn Once Learn Always Set Current Authentication Phone IP TFTP Server IP OAI Server IP Default Gateway Subnet Mask Call Server IP Call Server Port AVPP IP Open System Shared Key Encryption WEP On/Off Admin PW Ext. Password Key Information Default Key Key Length Key # IP Address There are two modes in which the Wireless Telephone can operate: DHCP enabled or Static IP. Select the mode for operation from the IP Address menu: * Use DHCP: will use Dynamic Host Configuration Protocol to assign an IP address each time the Wireless Telephone is turned on. If DHCP is enabled, the Wireless Telephone also receives all other IP address configuration from the DHCP server. Static IP: allows you to manually set a fixed IP address. If selected, the Wireless Telephone will prompt for the IP addresses of each configurable network component. When entering addresses, enter the digits only, including leading zeroes. No periods are required. Regardless of the mode in which the Wireless Telephone is operating, the following components must be configured: , Issue 1 17

18 Phone IP the IP address of the Wireless Telephone. This is automatically assigned if DHCP is used. If using Static IP configuration, you must obtain a unique IP address for each phone from your network administrator. AVPP IP the IP address of the Avaya Voice Priority Processor. If using Static IP configuration, this is simply the IP address of the Avaya Voice Priority Processor. Note that the Avaya Voice Priority Processor must be statically configured to have a permanent IP address. If DHCP is being used, the Wireless Telephone will try the following, in order: the DHCP option 151, then a DNS lookup of SLNKSVP2 if the DHCP options 6 (DNS Server) and 15 (Domain Name) are configured. The following components may be configured optionally: TFTP Server IP the IP address of a TFTP server on your network which holds software images for updating the Wireless Telephones. If this feature is configured (not set to or ) with either Static IP configuration or using DHCP option 66 (TFTP Server), or the Boot server/next server (siaddr) field, the Wireless Telephone will check for newer software each time it is powered on or comes back into range of your network. This check takes only a second and ensures that all Wireless Telephones in your network are kept up-to-date with the same version of software. OAI Server IP the IP address of the NetLink OAI Gateway. If using static IP configuration, this is simply the IP address of the NetLink OAI Gateway. If DHCP is being used, the Wireless Telephone will try the DHCP option 152. Default Gateway and Subnet Mask used to identify subnets, when using a complex network which includes routers. Both of these must be configured (not set to or ) for the Wireless Telephone to contact any network components on a different subnet. They can be set using either Static IP configuration or via DHCP options 3 (Default Gateway) and 1 (Subnet Mask) respectively. Contact your network administrator for the proper settings for your network. Note that the Wireless Telephones cannot roam across subnets, since they cannot change their IP address while operational. Ensure that all your access points are attached to the same subnet for proper operation. The Wireless Telephone can change subnets if DHCP is enabled, and the Wireless Telephone is powered off then back on when within range of access points on the new subnet. Call Server IP the IP address of the Avaya Call Server, such as the DEFINITY MultiVantage system. If using Static IP configuration, this is the IP address of the Call Server. If DHCP is being used, the Wireless Telephone will try the following, in order: DHCP Option 43 (Keywords MCIPADD, MCPORT), DHCP Option 176 (Keywords MCIPADD, MCPORT), and if DHCP Option 6 (DNS Server) and Option 15 (Domain Name) are configured, DNS lookup of server names found in the above options, and finally the DNS lookup of AvayaCallServer.DOMAIN. The DHCP lookup process will stop once a properly formatted IP address (or potentially a list of address from Option 43 or Option 176) has been discovered, whether or not the wireless telephone can successfully register with an address in the list. Call Server Port the IP port address of the Avaya Call Server, such a the DEFINITY MultiVantage system. This port normally defaults to 1719, and is rarely changed. The port number entered must be coordinated with the administration of the Call Server, otherwise the wireless phone will not be able to register with the Call Server , Issue 1

19 ESSID 3616/3626 Wireless IP Telephone Select the option that will enable the Wireless Telephone to acquire APs with the correct ESSID (Extended Service Set ID, aka SSID) each time it is turned on. Note about Automatic Learn options: Broadcast ESSID must be enabled in the access points for ESSID learning to function. Refer to the Configuration Note for your access point or call your access point vendor for specifics. Overlapping wireless systems complicate the use of ESSID learning as the Wireless Telephone in an overlapping area could receive conflicting signals. If this is the situation at your site, use Static Entry or Learn Once in an area with overlapping ESSIDs. * Learn Once: allows the Wireless Telephone to scan all ESSIDs for a DHCP server and/or TFTP server. Once either is found, the Wireless Telephone retains the ESSID from whichever access point it associates with at that point. When overlapping wireless systems exist, the Learn Once feature allows the Wireless Telephone to use only the ESSID established at first learn at all subsequent power ons. This ESSID is retained by the Wireless Telephone until the ESSID option is reselected. Learn Always: allows the Wireless Telephone to automatically learn the ESSID at each power on or loss of contact with the wireless LAN (out of range). This may be useful if the Wireless Telephone will be used at more than one site. Static Entry: If your access points do not accept broadcast ESSID or if there are overlapping wireless systems in use at the site, enter the correct ESSID manually: 1. On the keypad, press the first digit/letter of the ESSID. The digit displays. Press the key again to scroll through the letters associated with that key. Example: if you press 2 repeatedly, you will see 2, A, B, and C, a, b, and c. The following table shows which key will allow you to enter non-numeric characters or other characters not represented on the keypad. To Enter. - _! # $ % & ( ), : ; / \ ~ 1 Space 0 Q q 7 Z z 9 Press When the correct entry displays, press Right Arrow to move on to the next character. Repeat for each digit/letter of the ESSID. 2. Press END to save the entry and return to the menu. Press FCN to abort and return to the menu without saving any changes , Issue 1 19

20 License Management License Management lets you select the VoIP protocol that your site is licensed to download and run. The CCMS Protocol to use for the 3616/3626 Wireless Telephones requires License Management selection 009. Any other protocol will cause the Wireless Telephone to malfunction. 1. Press 0 to view the current selection. The protocol number appears on the display. 2. Press 0 to change the protocol. 3. Press the right arrow to scroll through the options. 4. Press 0 to select the displayed protocol number. After selecting the correct protocol for your site, you should upgrade the software for the phones. See Upgrading Wireless Telephones section for more information. Restore Defaults The Restore Defaults option will set all user and administrative parameters to their factory defaults. During configuration, press to skip this mode. Site Survey Mode Site Survey Mode is used to check the signal strength from access points. When you select Site Survey Mode, the Wireless Telephone will remain in this mode until it is powered off. During configuration, press to skip this mode. See Certifying the 3616/3626 Wireless IP Telephone (Section 7) for more information on this mode. Regulatory Domain The Regulatory Domain will default to North America on the Wireless Telephone display. FCC requirements dictate that the menu for changing the domain be available by password, which for the Avaya Wireless Telephones is the LINE button. To change the domain, press LINE and then enter the digits that represent the site s domain. Note that both digits must be entered North America 02 - Europe (except Spain and France) 03 - Japan 04 - Spain 05 France Note: as of this writing, Spain and France are adopting the general European Regulatory rules. Check with your wireless LAN administrator or supplier for which domain to enter in these countries. Encryption WEP (Wired Equivalent Privacy) is a wireless encryption protocol that scrambles wireless signals allowing for greater security in the wireless network. If WEP/Encryption is required at this site, you must configure each Wireless Telephone to correspond with the encryption protocol set up in the access points. Select the entries from the options below to enable the Wireless Telephone to acquire the system , Issue 1

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