WLAN600 Wireless IP Phone Administrator s Guide

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1 WLAN600 Wireless IP Phone Administrator s Guide Trademark Acknowledgement All brand names are trademarks or registered trademarks of their respective companies. Disclaimer This document is supplied by BCM Communication Co., Ltd. No part of this document may be reproduced, republished or retransmitted in any form or by any means whatsoever, whether electronically or mechanically, including, but not limited to, by way of photocopying, recording, information recording or through retrieval systems, without the express written permission of BCM Communication Co., Ltd. BCM Communication Co., Ltd. reserves the right to make changes, without notice, to any product, including circuits and/or software described or contained in this manual in order to improve design and/or performance. BCM Communication Co., Ltd. Assumes no responsibility or liability for the use of the described product(s), conveys no license or title under any patent, copyright, or mask work rights to these products, and makes no representations or warranties that these products are free from patent, copyright, or mask work right infringement, unless otherwise specified. Applications that are described in this manual are for illustration purposes only. BCM Communication Co., Ltd. Makes no representation or warranty that such application will be suitable for the specified use without further testing or modification. August, 2004, Rev: 2.1

2 Declaration of Conformity according to FCC Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/tv technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter This EUT is in compliance with SAR for general population /uncontrolled exposure limits in ANSI/IEEE C and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C. 2

3 Contents 1. Introduction Getting Started Package Contents Installing and Removing the Battery Charging the WLAN Keypad Turn On/Off the Power Load Default IP Address Enter Administrative Mode Locking & Unlocking the Keypad Adjusting the Speaker Volume ing the Character Mode Configuring Network Environment Network Configuration Fixed IP DHCP PPPoE Wireless Configuration Wireless LAN Settings Wireless LAN SIP Configuration SIP Proxy Server Settings Outbound Proxy Settings Setting up the User Account Using the Phonebook Searching Phonebook Entries - Edit Entry Searching Phonebook Entries - Erase Entry Adding a Phonebook Entry Erasing Phonebook Entries - One By One Erasing Phonebook Entries - All Call History Missed Calls Received Calls Dialed Calls

4 Erasing Calls Settings Setting the Ring Melody Setting the Vibration Mode Adjusting the Ring Volume Setting the Time Setting the Date Setting the Banner Setting the Keylock Auto-answer Restoring the Factory Default Settings Web Configuration Login Password Basic Phone Tasks Dialing a Phone Number Redialing a Phone Number Answering a Call Display Messages Error Messages Warning Messages

5 1. Introduction This is an Administrator s manual describing the wireless IP phone WLAN600 running in Administrative mode. Before using WLAN600, some setup processes are required to make the phone work properly. You should at least setup the IP address of WLAN600 and router when DHCP is disabled. When DHCP server is available, you can skip the process of setting up the WLAN600 IP address. Proxy Server Proxy Server Internet ADSL Modem ADSL Modem AP AP WLAN600 WLAN600 Figure 1.1 Network connections for WLAN600 5

6 2. Getting Started Please check the following before using the WLAN600: Package contents How to install and remove the battery How to charge the battery How to turn on/off the device 2.1. Package Contents You should find the following contents in your WLAN600 package: WLAN600 Wireless IP Phone x1 Standard battery x1 Power charger x1 WLAN600 Wireless IP Phone User s Guide x1 Power Supply (AC adapter) x1 Phone belt clip x1 If any of these items are missing or damaged, please contact your distributor or sales representative immediately Installing and Removing the Battery Step 1. With the phone display face down, push down on the grooves and slide the battery cover off the telephone. Figure Removing the Panel Step 2. With the battery label facing towards you; align the three metal contacts on the battery with the three corresponding contacts on the telephone and press the battery down into its place. 6

7 DO NOT remove the plastic tab. Plastic Tab Figure Inserting the battery Remember to switch the power off before removing the battery. Step 1. Step 2. With the the phone face down, slide the battery cover off of the phone. Pull the plastic tab on the battery base to easily remove the battery. Figure Removing the battery 2.3. Charging the WLAN600 Step 1. Connect the AC adaptor included in the package (use only this adaptor) to the charger. Plug the lead from the adaptor into the circular jack on the bottom of the power charger. Figure Connecting the power cord Step 2. Plug the AC adapter into a standard wall outlet. 7

8 Figure Plugging-in the charger Step 3. Step 4. Place the phone on the charger. WLAN600 automatically turns on. The battery-strength indicator on the right side of the display will scroll. WLAN600 Figure Battery-strength Indicator Charge the battery for five hours before using your WLAN600. Figure Charging the battery Step 1. Step 2. The battery-strength indicator stops scrolling when when the battery is fully charged. Remove the phone from the charger. 8

9 2.4. Keypad Mono Graphic LCD Soft Key 1 Arrow Keys Talk key Load Default IP ( ) Soft Key 2 End key Power key Numerical keys & special *, #, etc. Figure WLAN600 Wireless IP Phone KEY DESCRIPTION Soft key 1 Soft key 2 Arrow keys Talk Key End Key / Power Key Numerical / special keys This key is used for making selections on the bottom left side of the phone LCD, such as:,, OK... Its current function is indicated by the word appearing above the key. This key is used for making selections on the bottom right side of the phone LCD, such as: Names,, Clear... Its current function is indicated by the word appearing above the key. Use the arrow keys to navigate through your phone s menus and submenus, as well as your Phonebook. The up / down arrow keys are also used for selecting the character mode: A, a, Use this key to answer a call or make a call. Use this key to end a call, reject a call or return to Standby mode. Press and hold this key for two seconds to switch off / switch on the phone. Use to enter numbers, characters or special characters. 9

10 2.5. Turn On/Off the Power To turn on/off the power, press and hold the key for approximately 2 seconds. The phone enters the standby mode; Main Screen is displayed as shown in Figure Initializing. >>Please Wait!<< Figure Standby Mode 2.6. Load Default IP Address 1. Turn of the power. 2. Press and hold the + keys for about 2 seconds to load the default IP address. WLAN600 will reset to the default IP address ( ). Load Default IP <<Release key!>> Figure Load default IP 2.7. Enter Administrative Mode 1. Turn of the power. 2. Press the + + keys and hold till the <ENGINEER MENU> is shown on the LCD screen. Then release the keys. 3. In approximately 10 seconds, you will enter the main screen of the administrative mode. ENGINEER MENU Figure Administrative Mode 10

11 2.8. Locking & Unlocking the Keypad Follow these steps to lock & unlock the keypad: 1. In idle state, hold the key over 2 seconds or wait over 1 minute. The keypad will be locked, as shown in Figure Key Pad Not Locked registered Figure Keypad Locked 2. To release, press and hold the key for approximately 2 seconds and the message will appear prompting you to confirm, Figure Key Pad Unlock Figure Keypad Unlocked 2.9. Adjusting the Speaker Volume During conversation, press the key to increase the volume. To decrease the volume, during conversation, press the key. See Figure ) ) ) ) ) ) ) ) ) ) Figure Adjusting the Speaker Volume ing the Character Mode Use the up / down arrow keys ( / ) to select the character mode: capital or lowercase characters, numbers or special characters (A, a, Phone Number 100 Clear Figure ing the Character Mode 11

12 3. Configuring Network Environment This chapter explains how to modify the network environment Network Configuration This section introduces modifications to the network information Fixed IP This section introduces how to select Fixed IP. 4. Net Setting 5. SIP Setting 6. Setting 1. Network Mode 2. IP Address 3. Subnet Mask [1]Fixed IP [2]DHCP [3]PPPoE [1]Fixed IP [2]DHCP [3]PPPoE O.K. 2. IP Address 3. Subnet Mask 4. Gateway Input the IP address IP Address Clear IP Address Saved O.K. Clear 3. Subnet Mask 4. Gateway 1. Network Mode Input the subnet mask Subnet Mask Clear Subnet Mask Saved O.K. Clear 4. Gateway 1. Network Mode 2. IP Address Input the gateway Gateway Clear Gateway Saved O.K. Clear 12

13 DHCP This section provides instructions for performing the DHCP settings. The Dynamic Host Configuration Protocol (DHCP) client provides a mechanism for allocating IP address dynamically so that addresses can be reused when hosts no longer need them. 4. Net Setting 5. SIP Setting 6. Setting 1. Network Mode 2. IP Address 3. Subnet Mask [2]DHCP [3]PPPoE [1]Fixed IP [2]DHCP [3]PPPoE [1]Fixed O.K. IP 13

14 PPPoE The Point-to-Point Protocol over Ethernet (PPPoE) provides more than just IP address assignment, which is the primary purpose of DHCP (assigning a unique and available IP address based upon a unique network adapter address). PPPoE also allows for the movement of TCP/IP traffic between two known points. It requires a username and password to log on. 4. Net Setting 5. SIP Setting 6. Setting 1. Network Mode 2. IP Address 3. Subnet Mask [3]PPPoE [1]Fixed IP [2]DHCP [2]PPPoE [3]Fix IP [1]DHCP O.K. Input the name 2. PPPoE Name 3. PPPoE Pwd 1. Network Mode PPPoE Name pppoe_username Clear PPPoE Name pppoe_username Saved O.K. Clear Input the password 3. PPPoE Pwd 1. Network Mode 2. PPPoE Name PPPoE Pwd ************ Clear PPPoE Pwd ************ Saved O.K. Clear 14

15 3.2. Wireless Configuration This section provides instructions for configuring the wireless, b, configuration submenu Wireless LAN Settings This section explains the following: Scanning for the Wireless Service Set Identifier Making wireless settings Setting up WEP Keys (Wireless Equivalent Privacy Keys) Wireless LAN 7. Wireless 8. Restart 1. Information 1. Scan 2. ESSID 3. Network Mode AP1 AP2 AP3 AP1 AP2 AP3 O.K. 2. ESSID 3. Network Mode 4. Channel Input the ESSID ESSID bcm-test Clear ESSID bcm-test Saved O.K. Clear 3. Network Mode 4. Channel 5. Rate [1]Ad Hoc [2]Public [1]Ad Hoc [2]Public O.K. 4. Channel 5. Rate 6. WEP Channel 1 Channel 2 Channel 3 Channel 1 Channel 2 Channel O.K Rate 6. WEP 7. Auth type [1]Auto [2]1M [3]2M [1]Auto [2]1M [3]2M O.K. 15

16 7. Wireless 8. Restart 1. Information 6. WEP 7. Auth type 1. Scan [1]None [2]64bit [3]128bit [1]None [2]64bit [3]128bit O.K 6. WEP 7. Auth type 1. Scan [2]64bit [3]128bit [1]None [2]64bit [3]128bit [1]None O.K 7. Wep Key 1 8. Wep Key 2 9. Wep Key 3 Input the wep key 1 Wep Key 1 ******* Clear Wep Key 1 aa Saved O.K. Clear 8. Wep Key 2 9. Wep Key Wep Key 4 Input the wep key 2 Wep Key 2 ******* Clear Wep Key 2 bbbb Saved O.K. Clear 9. Wep Key Wep Key Key Input the wep key 3 Wep Key 3 ******* Clear Wep Key 3 cccc Saved O.K. Clear 10. Wep Key Key 12. Auth type Input the wep key 4 Wep Key 4 ******* Clear Wep Key 4 dddd Saved O.K. Clear 16

17 7. Wireless 8. Restart 1. Information 11. Key 12. Auth type 1. Scan [1]Key 1 [2]Key 2 [3]Key 3 [1]Key 1 [2]Key 2 [3]Key 3 O.K 12. Auth type 1. Scan 2. ESSID [1]Open System [2]Shared Key [1]Open System [2]Shared Key O.K 17

18 3.3. SIP Configuration This section provides information on the Session Initiation Protocol (SIP) settings. Please note that you have to configure both, SIP Proxy Server and Outbound Proxy SIP Proxy Server Settings 5. SIP Setting 6. Setting 7. Wireless 1. Proxy Server 2. Outbound Proxy 3. User Account 1. Proxy IP 2. Port 3. Expire Time Input the Proxy IP Proxy IP Clear Proxy IP D Saved O.K. Clear 2. Port 3. Expire Time 1. Proxy IP Input the Port Port 5060 Clear Port 5060 Saved O.K. Clear 3. Expire Time 1. Proxy IP 2. Port Input the Expire Time Expire Time 3600 Clear Expire Time 3600 Saved O.K. Clear 18

19 Outbound Proxy Settings 5. SIP Setting 6. Setting 7. Wireless 2. Outbound Proxy 3. User Account 1. Proxy Server 1. Proxy IP 2. Port Input the Proxy IP Proxy IP Clear Proxy IP Saved O.K. Clear 2. Port 1. Proxy IP Input the Port Port 5060 Clear Port 5060 Saved O.K. Clear 19

20 Setting up the User Account This section explains how to set up your phone number, username and password you will be using to connect to the SIP server. 5. SIP Setting 6. Setting 7. Wireless 3. User Account 1. Proxy Server 2. Outbound Proxy 1. Phone Number 2. Username 3. User Pwd Input the number Phone Number 100 Clear Phone Number Entry Exist! Saved O.K. Clear 2. Username 3. User Pwd 1. Phone Number Input the name Username David Clear Username David Saved O.K. Clear 3. User Pwd 1. Phone Number 2. Username Input the password User Pwd ****** Clear User Pwd ****** Saved O.K. Clear 20

21 3.4. Using the Phonebook This section provides information about accessing the phonebook and using its features Searching Phonebook Entries - Edit Entry 3. Phone Book 4. Net Setting 5. SIP Setting 1. Search 2. Add Entry 3. Erase 1. Search 2. Add No Entry Data 3. Erase Exist!! David Mark Ken 1. Edit 2. Erase Edit the name Display Name: David Clear Edit the number User Info: Clear Edit the IP Host IP: Clear Port: 5060 Clear P2P Proxy Saved O.K. P2P Proxy 21

22 Searching Phonebook Entries - Erase Entry 3. Phone Book 4. Net Setting 5. SIP Setting 1. Search 2. Add Entry 3. Erase 1. Search 2. Add No Entry Data 3. Erase Exist!! David Mark Ken 2. Erase 1. Edit Are you sure? Are Erased you sure? O.K. 22

23 Adding a Phonebook Entry This section provides information on adding a new entry in your Phonebook. 3. Phone Book 4. Net Setting 5. SIP Setting 2. Add Entry 3. Erase 1. Search Input the name Input the number Input the IP Display Name: David Clear User Info: Clear Host IP: Clear Port: 5060 Clear P2P Proxy P2P Proxy Saved O.K. 23

24 Erasing Phonebook Entries - One By One This section explains how to erase an existing entry from your Phonebook. 3. Phone Book 4. Net Setting 5. SIP Setting 3. Erase 1. Search 2. Add Entry 1. One By One 2. Erase All 1. One By One 2. Erase No All Data Exist!! David Mark Ken Are you sure? Are Erased you sure? O.K. 24

25 Erasing Phonebook Entries - All This section explains how to erase all entries from your Phonebook. 3. Phone Book 4. Net Setting 5. SIP Setting 3. Erase 1. Search 2. Add Entry 2. Erase All 1. One By One Are No you Data sure? Exist!! Are you sure? Are Erased you sure? O.K. 25

26 3.5. Call History Call History is a useful feature for checking missed calls, received calls, and dialed calls Missed Calls This option allows you to check for missed calls, then edit, save and dial the selected phone number. 2. Call History 3. Phone Book 4. Net Setting 1. Missed Calls 2. Received Call 3. Dialed Calls Are No you Data sure? Exist!! Display Name: David Saved O.K. Clear David Ken 1. Edit Miss 2. Erase Miss User Info: 808 Display Name: David Clear Clear Clear 2. Erase Miss 1. Edit Miss Are you sure? Are Erased you sure? O.K. 26

27 Received Calls This option allows you to check for received calls, then edit, save and dial the selected phone number. 2. Call History 3. Phone Book 4. Net Setting 2. Received Call 3. Dialed Calls 4. Erase Calls Are No you Data sure? Exist!! Display Name: David Saved O.K. Clear David Ken 1. Edit Receive 2. Erase Receive User Info: 808 Display Name: David Clear Clear 2. Erase Receive 1. Edit Receive Are you sure? Are Erased you sure? O.K. 27

28 Dialed Calls This option allows you to check for dialed calls, then edit, save and dial the selected phone number. 2. Call History 3. Phone Book 4. Net Setting 3. Dialed Calls 4. Erase Calls 1. Missed Calls 3. Dialed Calls 4. Erase No Data Calls 1. Missed Exist!! Calls Display Name: David Saved O.K. Clear David Ken 1. Edit Dialed 2. Erase Dialed User Info: 808 Display Name: David Clear Clear 2. Erase Dialed 1. Edit Dialed Are you sure? Are Erased you sure? O.K. 28

29 Erasing Calls 2. Call History 3. Phone Book 4. Net Setting Are No you Data sure? Exist!! 4. Erase Calls 1. Missed Calls 2. Received Call 1. Erase All 2. Erase Missed 3. Erase Receive Are you sure? OK Are Erased you sure? O.K. Are No you Data sure? Exist!! 2. Erase Missed 3. Erase Receive 4. Erase Dialed Are you sure? OK Are Erased you sure? O.K. Are No you Data sure? Exist!! 3. Erase Received 4. Erase Dialed 1. Erase All Are you sure? OK Are Erased you sure? O.K. Are No you Data sure? Exist!! 4. Erase Dialed 1. Erase All 2. Erase Missed Are you sure? OK Are Erased you sure? O.K. 29

30 3.6. Settings This section describes how to modify melody, ring volume, time, banner, etc Setting the Ring Melody 6. Setting 7. Wireless 8. Restart 1. Melody 2. Vibrator 3. Ring Volume Default Melody 1 Melody 2 Default Melody Melody2 O.K. 30

31 Setting the Vibration Mode 6. Setting 7. Wireless 8. Restart 2. Vibrator 3. Ring Volume 4. Time Edit Ring Only Vibrate Only Vibrate then Ring Ring Only Vibrate Only Vibrate O.K. then Ring Adjusting the Ring Volume Use the left / right arrow keys ( / ) to decrease / increase the ring volume. 6. Setting 7. Wireless 8. Restart 3. Ring Volume 4. Time Edit 5. Date Edit OK Ring Volume OK Ring Volume Saved O.K. OK 31

32 Setting the Time 6. Setting 7. Wireless 8. Restart 4. Time Edit 5. Date Edit 6. Banner Time Edit Time Edit Saved O.K Setting the Date 6. Setting 7. Wireless 8. Restart 5. Date Edit 6. Banner 7. Key Lock Date Edit Date Edit Saved O.K. 32

33 Setting the Banner 6. Setting 7. Wireless 8. Restart 6. Banner 7. Key Lock 8. Auto Answer Banner Clear Banner Saved O.K. Clear Setting the Keylock 6. Setting 7. Wireless 8. Restart 7. Key Lock 8. Auto Answer 9. Load Default on off on off O.K. 33

34 Auto-answer 6. Setting 7. Wireless 8. Restart 8. Auto Answer 9. Load Default 1. Melody on off on off O.K Restoring the Factory Default Settings 6. Setting 7. Wireless 8. Restart 9. Load Default 1.Melody 2.Vibrator Are you sure? Load default Waiting. 34

35 4. Web Configuration This chapter explains how to use the WLAN600 web interface to configure your wireless IP phone Login Password Use your browser to access the WLAN600 web page in the Address field, type: then click the Go button. WLAN600 offers two default accounts: 1. the user s account, User Name: user Password: and the administrative account User Name: voipadmin Password: admin The main web page is divided into several frames, each related to a VoIP module. It includes information, network settings, SIP proxy server settings, registrar server settings, phone book settings, voice codec settings, voice quality settings, system settings, and update settings. 35

36 5. Basic Phone Tasks 5.1. Dialing a Phone Number 1. In idle state, enter a phone number by using the numerical keys. 2. If you have entered an incorrect number, press the key to delete it. 3. Press the key to connect your call Redialing a Phone Number 1. In idle state, press the key. The list of placed calls is displayed. 2. Scroll through the list by using the or key. Press the key to make the call Answering a Call To answer a call, press the To reject a call, press the key. key. 36

37 6. Display Messages 6.1. Error Messages Error messages are displayed to let you know that an error has occurred. These error messages may prevent you from connecting to the network or from using the phone. You may need to contact the system administrator to resolve the problem. Error 1: No AP found ( blinking) The ESSID set on the phone does not match any of the Service Set Identifiers (SSIDs) of the AP in the network. Net Fail! (DHCP) Error 2: Net Fail! (DHCP) The phone failed to obtain the IP address from the DHCP server, or failed to authenticate due to a Wep Key error. Net Fail! (PPPoE) Error 3: Net Fail! (PPPoE) The phone failed to obtain the IP address from your ISP service. Error 4: Registering to SIP proxy failed The phone failed to register with the SIP Proxy. It could be due to the WEP key or SIP proxy setting error. Please contact your service provider, or check your SIP Settings. 37

38 6.2. Warning Messages Warning messages are displayed when the phone detects a condition that may disrupt your phone service. Warning 1: No display when the phone is seated in the charger. - Situation 1: The phone is seated in the charger but there is no LCD display and back light, even if it has been powered on. - Situation 2: The phone is seated in the charger but there is no LCD display; the back light is on. Corrective Action: Place the phone in the charger and turn off the power. Keep the phone in the charger for approximately 30 seconds. Then remove it from the charger briefly, for approximately 2 seconds. Place the phone back in the charger and it will automatically turn on. Net Fail! (DHCP) Warning 2: Battery Low ( blinking) The battery energy level is low. Corrective Action: Recharge the battery. Warning 3: Weak signal detected ( blinking) The signal quality is low. Corrective Action: Connect to another AP. Move your phone closer to the AP. There may be too much radio interference (for example a microwave or another AP using the same channel) around your wireless network. Relocate or reduce the radio interference. 38

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