OMU Operations Manager 9.x on UNIX/Linux Administration Essentials Instructor-Led Training For version 9.2

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1 OMU Operations Manager 9.x on UNIX/Linux Administration Essentials Instructor-Led Training For version 9.2 Overview This five-day, instructor-led course focuses on the essential administrative tasks for Operations Manager on UNIX or Linux. You will learn how to effectively monitor, manage, and report on the health and performance of systems and applications in a heterogeneous IT environment using Operations Manager on UNIX or Linux. The course is delivered using the Linux platform, but applies to all three UNIX platforms where Operations Manager can be installed. The course reinforces concepts with extensive hands-on lab exercises. These hands-on exercises use version 9.2 of the software. This course is designed for administrators of the Operations Manager 9.x on UNIX/Linux product. Intended Audience This course is intended for: Anyone tasked with the administration of the Operations Manager 9.x on UNIX/Linux product Consultants and systems integrators tasked with enterprise-wide management integration solutions HP personnel who provide pre-sales and post-sales support for the product Duration: 5 days Software Versions: 9.2 Prerequisites For best success with this course, students should have working knowledge of, or formal training in, the following: Fundamentals and administration of a UNIX or Linux operating system Basic elements of Information Technology Infrastructure Library (ITIL) and Information Technology Service management (ITSM), and common protocols, such as Transmission Control Protocol (TCP), User Datagram Protocol (UDP), and Internet Protocol (IP) Portable Operating System Interface (POSIX), UNIX shell, or Perl scripting See the HP Software Education web sites for HP courses that can help meet these prerequisites. Course Objectives At the end of the course, you should be able to: Create and modify user (operator) accounts for Operations Manager Configure system and application monitoring through policies Use the Java Operator GUI to perform day-to-day tasks on messages Configure automatic responses to system or application problems Perform basic Operations Manager agent installation Configure nodes, node groups, message groups, tools, policies, policy groups, and other essential elements for use by both administrators and operators Configure policies, messages, and commands for use in dealing with enterprise activities Choose appropriate techniques for managing devices using policies Use the Admin UI to perform all common administrative functions Administer and maintain Operations Manager, its database and users, including backups of the environment Perform needed tasks to manage messages and message content Related Courses OMU350 Operations Manager 9.x on UNIX/Linux Advanced Administration Certification Exams HP ASE BSM Operations Manager for Linux/UNIX Implementations v9 HP AIS BSM Operations Manager For UNIX and Linux v9

2 Module: Course Overview Course objectives Class logistics The lab environment Additional course information Course outline Module 1: Introduction to OMU/OML Administration Understand how OML integrates with OMi Understand the core administration tasks of an OM administration Module 2: Essential OMU/OML Architecture Define essential OMU/OML architecture concepts, including: o Global architecture o Managed nodes o OMU/OML server o HTTPS overview o Basic data flow Module 3: The OMU/OML Users Define: o Users in OMU/OML o The Administrator role o The Administrator interface (The Admin UI) o The Operator role o The Operator interface (The Java GUI) o Problem resolution using OMU/OML Module 4: Working with the Java GUI Perform Java GUI installation on: o Windows o UNIX (HP-UX, Solaris, Linux) Work with: o Message browser contents o Message properties o Message filtering o Message instructions Resolve problems o Using tools o Running operator-initiated actions o Using annotations and acknowledgement Module 5: Using the OMU/OML Admin UI Perform installation and log in Work with key menus and functions Edit objects Perform shopping cart operation Use online help Module 6: Adding OMU/OML Users Perform basic tasks Configure the key user elements: o Capabilities o Responsibilities o Tools Create and apply user profiles HP Software Education Services

3 Module 7: Managing Nodes in OMU/OML Add managed nodes Configure default node attributes Configure the different types of managed nodes Define node groups Define node hierarchies Assign nodes to operators Module 8: From Event to Message Browser Explain how to go from an event to a message on the agent side: o Intercept events o Process o Create message Explain how to go from an event to a message on the management server side o Processing o Message to browser o Other activities Module 9: Managing Policies Explain policies and policy management for: o Event sources and policies o Policy types and editors o Policy properties o Message attributes o Message groups o Policy options and testing o Policy versions o Policy groups o Policy asignment and deployment Module 10: Pattern Matching Understand role and uses Understand pattern matching rules and expressions: o Variables in patterns Identify special characters Understand pattern matching examples Use the pattern matching command line tool opcpat: Module 11: Policy Conditions Identify message condition types Understand message condition definitions Test conditions Use OMU/OML variables Module 12: Configuring Message Actions Configure actions, including: o Automatic actions o Operator-initiated actions o Forward to trouble ticket o Notification Create actions Distribute actions Initiate trouble ticketing service Schedule external notification services Module 13: More Policy Options Define: o Advanced option settings on conditions o Custom Message Attributes (CMAs) o Message instructions o Invisible node groups o Message regrouping conditions HP Software Education Services

4 Module 14: Logfile Entry Policies Define a Logfile encapsulate policy Implement overlapping policies Configure a policy to perform logfile discovery Define a Windows event log policy Module 15: Open Message Interface Policies Define message interception on managed nodes Use the message interceptor: o The opcmsg command o Process flow Configure for Open Message Interface policies: o Policy creation o Message conditions Module 16: SNMP Trap Policies Define traps as event sources Understand the structure of a trap Perform trap interceptor configuration Module 17: Measurement Threshold Policies Understand measurement threshold concepts Define measurement threshold policies Define thresholds, resets, short term peaks Configure multiple-instance threshold policies Define custom scripts Module 18: Performance Collection Component Understand performance measurements with the Performance Collection Component (PCC) of Operations Agent 11 (OA11) o Architecture of Opeations Agent 11 o Basic functionality of PCC o PCC data collection and storage o Message attributesperformance metrics in PCC o Linkage to measurement threshold policies Understand additional pre-installed performance components of OA11 o Real Time Measurement (RTM) o GlancePlus o Licensing details of RTM and GlancePlus Module 19: Scheduled Task Policies Configure and deploy scheduled task policies Module 20: WMI Policies Create and test a basic WMI policy Module 21: Service and Process Monitor Policies Define service and process monitoring, including: o Providing an overview o Introducing service process policies Module 22: Basic Message Reduction Perform message recuction in OMU/OML Perform duplicate message suppression on the: o Management server o Managed node Use: o Message keys o Message acknowledgement with message key relations o State-based browser HP Software Education Services

5 Module 23: Managing Tools Identify tools in OMU/OML Identify types of tools Add tools Assign tools to users Module 24: Using Service Navigator Describe Service Navigator concepts, including: o Service management with OMU/OML o Service hierarchies o Status and the service hierarchy Work with Service Navigator, including: o Services and user responsibilities o Messages and services mapping o Service Navigator functionality Module 25: Other Administrative Tasks Perform service maintnenace Understand the HPOM directory structure Configure HPOM health monitoring HP Software Education Services