HDA Integration Guide. Help Desk Authority 9.0

Size: px
Start display at page:

Download "HDA Integration Guide. Help Desk Authority 9.0"

Transcription

1 HDA Integration Guide Help Desk Authority 9.0

2 2011ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the ScriptLogic logo and Point,Click,Done! are trademarks and registered trademarks of ScriptLogic Corporation in the United States of America and other countries. All other trademarks and registered trademarks are property of their respective owners. 2 HDA 9.0 Integration Guide

3 Contents Contents... 3 Overview... 4 SL360 Tools... 5 From the Tools Menu... 5 From the Toolbar... 5 From the Issue or Asset Window... 6 Desktop Authority... 8 Synchronizing DA with HDA... 8 Scheduling a DA/HDA Synchronization Remote Support Center Configuring RSC Security Settings Description of the View and Full Control Permissions Deploying ExpertAssist to Remote Computers Help Desk Authority Remote Support Integration Integrating Remote Support PacketTrap Configuration Viewing PacketTrap Information Viewing the Network Maps User Mapping Linking Help Desk Authority Users with PacketTrap Users HDA 9.0 Integration Guide

4 Overview There are several useful tools that you can integrate into Help Desk Authority 9.0. This manual will discuss the configuration and integration of each of the following: Sl360 Tools Desktop Authority PacketTrap Remote Support Center 4 HDA 9.0 Integration Guide

5 SL360 Tools When integrated with Help Desk Authority, the sl360 Troubleshooting Tool suite provides help desk technicians with dozens of network management and monitoring tools from a single, integrated interface. Launch sl360 troubleshooting tools directly from the help desk ticket, with the proper settings, from the perspective of the affected device Troubleshooting tools include device management, server and application monitoring, deep network discovery and more Create device groups, save tool settings and favorite tools to reduce troubleshooting and resolution times From the Tools Menu From the Tools menu, select sl360 Troubleshooting Tools as shown in the following image From the Toolbar From the Toolbar, select the sl360 icon 5 HDA 9.0 Integration Guide

6 From the Issue or Asset Window Open the Asset Edit window for the asset or Issue Edit window for Issues Select the 360 Troubleshoot button from the tool bar Select the appropriate tool from the drop down menu An asset must be associated with the issue or the 360 Troubleshoot button will not be present 6 HDA 9.0 Integration Guide

7 sl360 Tool suite launches and the tool begins to run directly against the selected Issue or Asset The sl360 Tool Suite must be installed on the same machine as the Help Desk Authority Windows client in order to use the integrated features. The integrated functionality is not available via the Help Desk Authority web client. 7 HDA 9.0 Integration Guide

8 Desktop Authority If your help desk organization uses ScriptLogic s Desktop Authority (DA), you can now integrate it with Help Desk Authority from within the HDServer Modules. DA will synchronize your Assets from a DA_Reporting database, providing more details for each Asset that is used in Help Desk Authority. Synchronizing DA with HDA 1. In the HDServer Modules, select DA Integration from the navigation menu. 8 HDA 9.0 Integration Guide

9 2. In the Desktop Authority SQL Server Database Properties section, enter the server name (or select it from the drop-down) in the Server: field. 3. If you are using Windows Authentication, check the Windows Authentication checkbox. If not, enter the User Name and Password in the appropriate fields. 4. Enter or select the name of the database in the Database: field. 5. Check the When synchronizing a computer, assign the last logged-in user as the requester checkbox if you would like this functionality to be used. 6. Click either the Synchronize now! button in the toolbar or the Synchronize now! button above the Schedule section to begin an immediate synchronization. As the synchronization occurs, you will be able to view the progress in the percentage bar next to the Synchronize now! button as shown below. The button will also change to read Progressing. 7. After the synchronization is complete, a pop-up notification window will summarize the results as shown below. Click the OK button to close. 9 HDA 9.0 Integration Guide

10 Scheduling a DA/HDA Synchronization It is not necessary to run manual synchronizations whenever you would like to synchronize Desktop Authority with Help Desk Authority. A more efficient alternative is to set up a synchronization schedule. 1. Check the Schedule the synchronization between Help Desk Authority and Desktop Authority checkbox. 2. In the Schedule Type: drop-down menu, chose from Hourly, Daily, Weekly or Monthly. 3. Select a start date from the Start Date drop-down calendar. 4. Enter a time for the synchronization to run in the field next to the Start Date: field. 5. Select the frequency of synchronization in the Every hour(s) field. 6. Click the Save button on the toolbar to save all settings and schedules. 7. Click the Start Service button on the toolbar to activate the schedule. 10 HDA 9.0 Integration Guide

11 Remote Support Center When integrated with Help Desk Authority, Remote Support Center ExpertAssist allows help desk technicians to provide advanced remote support capabilities directly from within the help desk ticket. Launch the ExpertAssist web interface directly from within a help desk ticket with single sign-on capabilities Full featured remote support which provides remote control functionality plus "Behind the Screen" management which allows the technician to support end users without having to interrupt them by taking control of their desktop: Help desk chat File transfer File management Secure command prompt View and manage running processes and services Registry access Share and printer management Custom performance monitors PowerShell scripting with readymade scripts for common maintenance operations Alerts can be configured when disk space is too low or when an inbox is nearly full Configuring RSC Security Settings When finished installing RSC, you will need to configure the RSC Management Console to ensure RSC can authorize you to start the remote management session via the ExpertAssist client software: 1. Log into the server hosting RSC, and then click Start > All Programs > ScriptLogic Corporation > Remote Support Center > RSC Management Console. The RSC Login page will open. 2. Type in your Active Directory credentials and click the Login button. The RSC Management Console will show. 3. From the menu bar, select Settings > Security Settings to open the Remote Support Center Security Settings page to perform the necessary initial RSC configuration. 11 HDA 9.0 Integration Guide

12 4. Edit the IP Filter table to allow computers to access RSC Console: In the IP Filter section, click the pencil icon next to the IP address record. 5. Check the Allow Access to RSC checkbox, then click the checkbox button to save changes. Now you ve added the IP filter rule that allows computer to connect to RSC Console to start the remote management session. 12 HDA 9.0 Integration Guide

13 Define the users who will have the View and Full Control permissions on remote computers. We recommend assigning the permissions by using Active Directory Groups Permissions. a. In the Active Directory Groups Permissions section, click Change next to Administrators group to add the Full Control right to a specific Active Directory user group. b. In the search window that will be displayed, type in the group name or login name or the beginning part of the names. Click Find to list all the matching items. To narrow your search to specific domain, select it in the Domain drop-down box. Select the desired user group by checking the checkbox next to its name and click Ad d. The user group will show in the corresponding field of the Active Directory Groups Permissions section. c. Click Change next to Users group to grant the View right to a specific Active Directory user group d. Perform step b. To learn more about other permissions, the steps required to edit the granted permissions or assign more granular ones, or how to disallow/allow access to RSC Console from/to specific IP address(es), please review the Granting Remote Access to RSC section in the Remote Support Center 2.5 Administrator s Guide. 13 HDA 9.0 Integration Guide

14 Description of the View and Full Control Permissions The following table summarizes what the View and Full Control permissions granted to the user group will allow on the Active Directory computers. The domain user that has this permission: View Full Control can connect to remote computer as local user and use the EA management console to reboot, view the computer events, file system, registry, performance data, processes, user/group accounts, view and launch scripts; requires interactive user approval to start the remote control session. can install EA Client can manage remote computer as local admin user and access full functionality of EA management console. Deploying ExpertAssist to Remote Computers To start managing a remote computer, you first have to deploy the ExpertAssist client software. There is a number of ways to deploy the ExpertAssist agent to a remote computer. The recommended approach is to push the client software to all the computers within one domain/organizational unit in one pass. Before you begin To ensure the push operation will run successfully, check that: 1. HDA and RSC reside within the same Active Directory forest. 2. the target remote computer is powered on, is the domain member and is located in LAN; 3. the Remote Procedure Call (RPC) service and Remote Registry are running on the remote computer; 4. TCP port 139 and UDP port 137 are opened on the target computer; 5. The Administrator account is the local admin on every target remote computer. (This is the account specified in the Administrator Account Settings section (Security Settings > Application Configuration). 14 HDA 9.0 Integration Guide

15 To Push ExpertAssist Client to Computers in One Pass 1. In the Tree pane of RSC Console, expand the Active Directory node so that the necessary domain (or organizational unit) would show in the right-hand Grid pane. 2. In the Operation column of the Grid, click Push next to the name of the necessary organizational unit/domain. 3. Click on the name of the organizational unit/domain content to list their computers and look for the push progress. The rolling azure ring icon displayed next to each of the computers being pushed indicates push is in progress. During deployment, the Type column shows Installation is in progress for each of the computers. 15 HDA 9.0 Integration Guide

16 Once the EA Client is installed and registered with RSC, the remote computer status will change to Available for management. At the same time Push in the Operation column will change to Manage indicating that the remote computer is ready for remote management via HDA. If for some reason the push operation did not succeed, the computer status icon will be accompanied with the warning icon in the T ype column. When hovering over the icon, the description of the problems which prevented the push to complete will show in the tooltip. By clicking on the icon, you will navigate to the Error Log tab of the Remote Computer Properties page that details the error. For other methods of deploying RSC Clients, see Installing Remote Support Center Clients to Remote Computer in the Remote Support Center 2.5 Administrator s Guide. 16 HDA 9.0 Integration Guide

17 Help Desk Authority Remote Support Integration Remote Support Integration enables Help Desk Authority Technicians to launch RSC clients on specific assets (computers). Integrating Remote Support 1. In the System Options window (Setup > System Options), check the checkbox labeled Establish Remote Support on Port as shown below. 17 HDA 9.0 Integration Guide

18 2. Once this option has been selected, technicians will be able to launch Remote Support by clicking the Remote Support button in the Asset window. In the Asset window, you will notice a field labeled Remote Control as. This field can be used to enter actual name of the computer when it is not the same as the Asset name entered. If the Asset name is the same as the computer name, then Remote Control as field can be left blank. 18 HDA 9.0 Integration Guide

19 3. When the Remote Support button is clicked, a new browser window is opened that launches ExpertAssist client on the remote computer as shown below. If your login credentials have not previously been verified, you will be prompted to enter valid credentials in order to launch ExpertAssist Client. 19 HDA 9.0 Integration Guide

20 PacketTrap ScriptLogic s PacketTrap is a network management and application tool that allows you to: Monitor the performance of routers, hubs, switches, servers, and applications in real-time Capture traffic data for any device on your network Monitor the health of VMware ESX servers and monitor the health of guest Virtual Machines Provide advanced and SMS alerts for devices, including servers, switches, hubs, routers, and other network infrastructure gear Monitor the health of your VoIP system The integration of PacketTrap with Help Desk Authority allows you to synchronize the PacketTrap device database with your Help Desk Authority Asset database. ScriptLogic PacketTrap continuously monitors network hardware resources and their metrics. When PacketTrap detects a problem with a device, it creates a device alert which in turn creates a new Issue ticket related to the device or Asset in Help Desk Authority. HDAutoEscalate can be configured to look for tickets created for any particular type of Asset, including PacketTrap Asset Types. Customized notifications are then used to notify all stakeholders of the problem. When the ticket is resolved in Help Desk Authority the PacketTrap device alert that triggered the ticket is reset. If an Asset is deleted from Help Desk Authority the corresponding device will be deleted from the PacketTrap database also. Configuration To configure Help Desk Authority to use ScriptLogic PacketTrap you need to: Specify your ScriptLogic PacketTrap server Define the mapping of PacketTrap priority field values into Help Desk Authority Issue priorities Set the schedule by which your ScriptLogic PacketTrap and Help Desk Authority data will be synchronized Create the rules in HDAutoEscalate to route Issue notifications to appropriate users based on Asset Type Access PacketTrap by clicking the HDServer Modules button on the toolbar, then selecting PacketTrap in the HDServer Modules navigation pane on the left side of the HDServer Modules window: PacketTrap Server This is the server where PacketTrap is installed, and where the web service is installed. The actual web service name is predetermined (hard coded) so all Help Desk Authority needs is the name of the server and it will format the URL to the web service. The Test button will check to see if that service is actually on the designated machine. 20 HDA 9.0 Integration Guide

21 Priority Mappings PacketTrap maintains its own list of priorities. When an Issue comes over to Help Desk Authority, the mapping shown in the options window determines which Help Desk Authority Issue priority to use for each PacketTrap priority. If for any reason PacketTrap passes something other than P1-P5, the Unknown bucket is used to designate which Help Desk Authority priority to use. Select an Issue priority from the drop-down list for each PacketTrap priority. Device Synchronization - The synchronization of devices can be made manually or by scheduling the synchronization to run at a specific interval. The synchronization schedule is set in the Device Synchronization section. Select a Schedule Type (Daily, Weekly or Monthly) and enter the Start Date. You can further refine the frequency of the schedule depending on the schedule type selected. The actual service to perform the synchronization runs during the HDServer Modules installation, and not the machine where you set the schedule. Note: Device Synchronization Service The Windows service that performs the scheduled synchronization of devices into Assets is installed with the HDServer Modules and runs on the machine the HDServer Modules runs on, not the machine where you set the schedule. Please be sure to install the HDServer Modules. You can perform a manual synchronization by clicking the Synchronize Now button. Use the Stop Service button to stop the synchronization service. 21 HDA 9.0 Integration Guide

22 Note: Device/Asset Name Conflicts During the synchronization, if an Asset has already been created with the same device name through some other source like HDAsset, DA integration or manually added Assets, the synchronization will update the Asset Type to match the PacketTrap device role. Viewing PacketTrap Information You can view the PacketTrap data for a particular Asset through the Asset Edit screen for the Asset or for an Asset associated with a particular Issue through the Issue screen. In the Asset Edit Screen To view the PacketTrap data for a particular Asset in the Asset Edit screen: Open the Asset Edit window for the Asset. Click the Asset Icon, enter the Asset name and click the OK button OR select the Asset Type of the Asset and search for the Asset (see the note Filtering PacketTrap Assets below.) Click the button to open the PacketTrap page for this Asset. 22 HDA 9.0 Integration Guide

23 Note: Filtering PacketTrap Assets A device in PacketTrap becomes an Asset in Help Desk Authority. Each device/asset is assigned an Asset Type during synchronization. If you do not know the Asset name of the Asset/device, use Asset Type in the Asset screen to display the list of Assets with the requested Asset Type. To view the PacketTrap data for an Asset associated with a particular Issue from within the Issue: Open the Issue Edit window by clicking the Issue icon, entering the Issue number and clicking the OK button OR use a Query to generate a list of all PacketTrap Issues from which you can select the Issue you are interested in (see the Locate all PacketTrap Issues note below). Click on the button on the Asset tab 23 HDA 9.0 Integration Guide

24 To locate all PacketTrap Issues: To help find Issues created by PacketTrap you should create a Query that uses the Origin field to find and display all PacketTrap Issues. To create this Query: 1. Open the Query Manager (click the Query button on the toolbar), select a folder and category to save the Query in and click the Add button. 2. Select Origin in the Fields available selection list, and click the Add Condition button. 3. Select Equals from the next drop-down menu. 4. Select PacketTrap from the next drop-down menu. 5. Click the Save As button. 24 HDA 9.0 Integration Guide

25 6. Enter the Query name in the Query Name field and click the Save button again. To run the Query, go to Queries in the Navigation Pane, open the folder and category you created the Query in and click on the name of the Query. Viewing the Network Maps To view the network maps generated by PacketTrap, click the Network Maps button in the navigation pane as shown below. This will display the list of Network maps for each location or organization from PacketTrap. Select the map you would like to view. 25 HDA 9.0 Integration Guide

26 Use the + or - buttons to adjust the map view. The map will be presented in the selected view. 26 HDA 9.0 Integration Guide

27 User MappingUjklrtgjkgtjjjjjU 27 HDA 9.0 Integration Guide

28 User Mapping In the Help Desk Authority Server Modules, the visibility of network maps is controlled by User Mapping. Linking Help Desk Authority Users with PacketTrap Users 1. From the PacketTrap menu, select User Mapping. This will open the User Mapping window as shown below. 2. To link (map) two users together, select a Help Desk Authority user from the Left column and a PacketTrap user from the right column, then click the Link Users button. 28 HDA 9.0 Integration Guide

29 3. Once the two users have been linked together, they will appear in the bottom list of linked users as shown below. To un-link the users, simply highlight the pair and click the Unlink button between them. 4. To map all matching users automatically, click the Attempt Automatic Mappings button. When the automatic mapping is successful, an updated list of linked users will be presented, along with a pop-up message reporting the number of matches found 29 HDA 9.0 Integration Guide

Integration Guide. Help Desk Authority, PacketTrap and sl360. 1.800.424.9411 www.scriptlogic.com

Integration Guide. Help Desk Authority, PacketTrap and sl360. 1.800.424.9411 www.scriptlogic.com Integration Guide Help Desk Authority, PacketTrap and sl360 1.800.424.9411 www.scriptlogic.com 2010 ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the ScriptLogic logo, Help Desk Authority and

More information

Integration Guide. Help Desk Authority, Perspective and sl360. 1.800.424.9411 www.scriptlogic.com

Integration Guide. Help Desk Authority, Perspective and sl360. 1.800.424.9411 www.scriptlogic.com Integration Guide Help Desk Authority, Perspective and sl360 1.800.424.9411 www.scriptlogic.com Table of Contents Introduction... 3 Product Overview... 3 Benefits of Product Integration... 3 Advanced Help

More information

Discovery Guide. Secret Server. Table of Contents

Discovery Guide. Secret Server. Table of Contents Secret Server Discovery Guide Table of Contents Introduction... 3 How Discovery Works... 3 Active Directory / Local Windows Accounts... 3 Unix accounts... 3 VMware ESX accounts... 3 Why use Discovery?...

More information

HDAccess Administrators User Manual. Help Desk Authority 9.0

HDAccess Administrators User Manual. Help Desk Authority 9.0 HDAccess Administrators User Manual Help Desk Authority 9.0 2011ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the ScriptLogic logo and Point,Click,Done! are trademarks and registered trademarks

More information

User Manual for Web. Help Desk Authority 9.0

User Manual for Web. Help Desk Authority 9.0 User Manual for Web Help Desk Authority 9.0 2011ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the ScriptLogic logo and Point,Click,Done! are trademarks and registered trademarks of ScriptLogic

More information

LogMeIn Network Console Version 8 Getting Started Guide

LogMeIn Network Console Version 8 Getting Started Guide LogMeIn Network Console Version 8 Getting Started Guide April 2007 1. About the Network Console... 2 2. User Interface...2 3. Quick Start... 2 4. Network & Subnet Scans...3 5. Quick Connect...3 6. Operations...

More information

NMS300 Network Management System

NMS300 Network Management System NMS300 Network Management System User Manual June 2013 202-11289-01 350 East Plumeria Drive San Jose, CA 95134 USA Support Thank you for purchasing this NETGEAR product. After installing your device, locate

More information

Novell ZENworks Asset Management 7.5

Novell ZENworks Asset Management 7.5 Novell ZENworks Asset Management 7.5 w w w. n o v e l l. c o m October 2006 USING THE WEB CONSOLE Table Of Contents Getting Started with ZENworks Asset Management Web Console... 1 How to Get Started...

More information

formerly Help Desk Authority 9.1.2 Quick Start Guide

formerly Help Desk Authority 9.1.2 Quick Start Guide formerly Help Desk Authority 9.1.2 Quick Start Guide 2 Contacting Quest Software Email: Mail: Web site: info@quest.com Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA 92656 USA www.quest.com

More information

OneLogin Integration User Guide

OneLogin Integration User Guide OneLogin Integration User Guide Table of Contents OneLogin Account Setup... 2 Create Account with OneLogin... 2 Setup Application with OneLogin... 2 Setup Required in OneLogin: SSO and AD Connector...

More information

Portions of this product were created using LEADTOOLS 1991-2009 LEAD Technologies, Inc. ALL RIGHTS RESERVED.

Portions of this product were created using LEADTOOLS 1991-2009 LEAD Technologies, Inc. ALL RIGHTS RESERVED. Installation Guide Lenel OnGuard 2009 Installation Guide, product version 6.3. This guide is item number DOC-110, revision 1.038, May 2009 Copyright 1992-2009 Lenel Systems International, Inc. Information

More information

FileMaker Server 14. FileMaker Server Help

FileMaker Server 14. FileMaker Server Help FileMaker Server 14 FileMaker Server Help 2007 2015 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 FileMaker and FileMaker Go are trademarks

More information

WatchDox Administrator's Guide. Application Version 3.7.5

WatchDox Administrator's Guide. Application Version 3.7.5 Application Version 3.7.5 Confidentiality This document contains confidential material that is proprietary WatchDox. The information and ideas herein may not be disclosed to any unauthorized individuals

More information

Tharo Systems, Inc. 2866 Nationwide Parkway P.O. Box 798 Brunswick, OH 44212 USA Tel: 330.273.4408 Fax: 330.225.0099

Tharo Systems, Inc. 2866 Nationwide Parkway P.O. Box 798 Brunswick, OH 44212 USA Tel: 330.273.4408 Fax: 330.225.0099 Introduction EASYLABEL 6 has several new features for saving the history of label formats. This history can include information about when label formats were edited and printed. In order to save this history,

More information

User Manual. Onsight Management Suite Version 5.1. Another Innovation by Librestream

User Manual. Onsight Management Suite Version 5.1. Another Innovation by Librestream User Manual Onsight Management Suite Version 5.1 Another Innovation by Librestream Doc #: 400075-06 May 2012 Information in this document is subject to change without notice. Reproduction in any manner

More information

Table of Contents. CHAPTER 1 About This Guide... 9. CHAPTER 2 Introduction... 11. CHAPTER 3 Database Backup and Restoration... 15

Table of Contents. CHAPTER 1 About This Guide... 9. CHAPTER 2 Introduction... 11. CHAPTER 3 Database Backup and Restoration... 15 Table of Contents CHAPTER 1 About This Guide......................... 9 The Installation Guides....................................... 10 CHAPTER 2 Introduction............................ 11 Required

More information

LepideAuditor Suite for File Server. Installation and Configuration Guide

LepideAuditor Suite for File Server. Installation and Configuration Guide LepideAuditor Suite for File Server Installation and Configuration Guide Table of Contents 1. Introduction... 4 2. Requirements and Prerequisites... 4 2.1 Basic System Requirements... 4 2.2 Supported Servers

More information

Nexio Connectus with Nexio G-Scribe

Nexio Connectus with Nexio G-Scribe Nexio Connectus with Nexio G-Scribe 2.1.2 3/20/2014 Edition: A 2.1.2 Publication Information 2014 Imagine Communications. Proprietary and Confidential. Imagine Communications considers this document and

More information

Plesk 11 Manual. Fasthosts Customer Support

Plesk 11 Manual. Fasthosts Customer Support Fasthosts Customer Support Plesk 11 Manual This guide covers everything you need to know in order to get started with the Parallels Plesk 11 control panel. Contents Introduction... 3 Before you begin...

More information

WEBCONNECT INSTALLATION GUIDE. Version 1.96

WEBCONNECT INSTALLATION GUIDE. Version 1.96 WEBCONNECT INSTALLATION GUIDE Version 1.96 Copyright 1981-2015 Netop Business Solutions A/S. All Rights Reserved. Portions used under license from third parties. Please send any comments to: Netop Business

More information

Kaseya Server Instal ation User Guide June 6, 2008

Kaseya Server Instal ation User Guide June 6, 2008 Kaseya Server Installation User Guide June 6, 2008 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations. Kaseya's

More information

GP REPORTS VIEWER USER GUIDE

GP REPORTS VIEWER USER GUIDE GP Reports Viewer Dynamics GP Reporting Made Easy GP REPORTS VIEWER USER GUIDE For Dynamics GP Version 2015 (Build 5) Dynamics GP Version 2013 (Build 14) Dynamics GP Version 2010 (Build 65) Last updated

More information

NSi Mobile Installation Guide. Version 6.2

NSi Mobile Installation Guide. Version 6.2 NSi Mobile Installation Guide Version 6.2 Revision History Version Date 1.0 October 2, 2012 2.0 September 18, 2013 2 CONTENTS TABLE OF CONTENTS PREFACE... 5 Purpose of this Document... 5 Version Compatibility...

More information

Configuration Information

Configuration Information This chapter describes some basic Email Security Gateway configuration settings, some of which can be set in the first-time Configuration Wizard. Other topics covered include Email Security interface navigation,

More information

Deploying System Center 2012 R2 Configuration Manager

Deploying System Center 2012 R2 Configuration Manager Deploying System Center 2012 R2 Configuration Manager This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT.

More information

User Guide. SysMan Utilities. By Sysgem AG

User Guide. SysMan Utilities. By Sysgem AG SysMan Utilities User Guide By Sysgem AG Sysgem is a trademark of Sysgem AG. Other brands and products are registered trademarks of their respective holders. 2013 Sysgem AG, Lavaterstr. 45, CH-8002 Zürich,

More information

NETWRIX EVENT LOG MANAGER

NETWRIX EVENT LOG MANAGER NETWRIX EVENT LOG MANAGER ADMINISTRATOR S GUIDE Product Version: 4.0 July/2012. Legal Notice The information in this publication is furnished for information use only, and does not constitute a commitment

More information

Orientation Course - Lab Manual

Orientation Course - Lab Manual Orientation Course - Lab Manual Using the Virtual Managed Workplace site for the lab exercises Your instructor will provide the following information before the first lab exercise begins: Your numerical

More information

XStream Remote Control: Configuring DCOM Connectivity

XStream Remote Control: Configuring DCOM Connectivity XStream Remote Control: Configuring DCOM Connectivity APPLICATION BRIEF March 2009 Summary The application running the graphical user interface of LeCroy Windows-based oscilloscopes is a COM Automation

More information

User's Manual. Intego Remote Management Console User's Manual Page 1

User's Manual. Intego Remote Management Console User's Manual Page 1 User's Manual Intego Remote Management Console User's Manual Page 1 Intego Remote Management Console for Macintosh 2007 Intego, Inc. All Rights Reserved Intego, Inc. www.intego.com This manual was written

More information

Senior Systems Cloud Services

Senior Systems Cloud Services Senior Systems Cloud Services In this guide... Senior Systems Cloud Services 1 Cloud Services User Guide 2 Working In Your Cloud Environment 3 Cloud Profile Management Tool 6 How To Save Files 8 How To

More information

Immotec Systems, Inc. SQL Server 2005 Installation Document

Immotec Systems, Inc. SQL Server 2005 Installation Document SQL Server Installation Guide 1. From the Visor 360 installation CD\USB Key, open the Access folder and install the Access Database Engine. 2. Open Visor 360 V2.0 folder and double click on Setup. Visor

More information

Direct Storage Access Using NetApp SnapDrive. Installation & Administration Guide

Direct Storage Access Using NetApp SnapDrive. Installation & Administration Guide Direct Storage Access Using NetApp SnapDrive Installation & Administration Guide SnapDrive overview... 3 What SnapDrive does... 3 What SnapDrive does not do... 3 Recommendations for using SnapDrive...

More information

NETWRIX USER ACTIVITY VIDEO REPORTER

NETWRIX USER ACTIVITY VIDEO REPORTER NETWRIX USER ACTIVITY VIDEO REPORTER ADMINISTRATOR S GUIDE Product Version: 1.0 January 2013. Legal Notice The information in this publication is furnished for information use only, and does not constitute

More information

AV Management Dashboard

AV Management Dashboard LabTech AV Management Dashboard AV MANAGEMENT DASHBOARD... 1 Overview... 1 Requirements... 1 Dashboard Overview... 2 Clients/Groups... 2 Offline AV Agents... 3 Threats... 3 AV Product... 4 Sync Agent Data

More information

Manual. 3CX Phone System integration with Microsoft Outlook and Salesforce Version 1.0

Manual. 3CX Phone System integration with Microsoft Outlook and Salesforce Version 1.0 Manual 3CX Phone System integration with Microsoft Outlook and Salesforce Version 1.0 Copyright 2006-2009, 3CX ltd. http:// E-mail: info@3cx.com Information in this document is subject to change without

More information

Web Remote Access. User Guide

Web Remote Access. User Guide Web Remote Access User Guide Notice to Users 2005 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior

More information

Configuration Task 3: (Optional) As part of configuration, you can deploy rules. For more information, see "Deploy Inbox Rules" below.

Configuration Task 3: (Optional) As part of configuration, you can deploy rules. For more information, see Deploy Inbox Rules below. Configure the E-mail Router After the E-mail Router has been installed, you can configure several aspects of it. Some of these configuration tasks are mandatory. Others are optional in that you use them

More information

Web based training for field technicians can be arranged by calling 888-577-4919 These Documents are required for a successful install:

Web based training for field technicians can be arranged by calling 888-577-4919 These Documents are required for a successful install: Software V NO. 1.7 Date 9/06 ROI Configuration Guide Before you begin: Note: It is important before beginning to review all installation documentation and to complete the ROI Network checklist for the

More information

Remote Support Center 2.5. Administrator's Guide

Remote Support Center 2.5. Administrator's Guide Remote Support Center 2.5 Administrator's Guide Copyright 1997-2011 ScriptLogic Corporation and its licensors. All Rights Reserved. Protected by U.S. Patents 6,871,221; 7,293,087; 7,353,262 and 7,469,278

More information

Configuring Sponsor Authentication

Configuring Sponsor Authentication CHAPTER 4 Sponsors are the people who use Cisco NAC Guest Server to create guest accounts. Sponsor authentication authenticates sponsor users to the Sponsor interface of the Guest Server. There are five

More information

Integrating Autotask Service Desk Ticketing with the Cisco OnPlus Portal

Integrating Autotask Service Desk Ticketing with the Cisco OnPlus Portal Integrating Autotask Service Desk Ticketing with the Cisco OnPlus Portal This Application Note provides instructions for configuring Apps settings on the Cisco OnPlus Portal and Autotask application settings

More information

Lepide Software. LepideAuditor for File Server [CONFIGURATION GUIDE] This guide informs How to configure settings for first time usage of the software

Lepide Software. LepideAuditor for File Server [CONFIGURATION GUIDE] This guide informs How to configure settings for first time usage of the software Lepide Software LepideAuditor for File Server [CONFIGURATION GUIDE] This guide informs How to configure settings for first time usage of the software Lepide Software Private Limited, All Rights Reserved

More information

What s New in Help Desk Authority 8.2?

What s New in Help Desk Authority 8.2? in Help Desk Authority 8.2? Help Desk Authority is an industry leading help desk software solution for managing incidents and shortening the lifecycle of help desk issues. This easy-to-install solution

More information

Basic Setup Guide. Remote Administrator 4 NOD32 Antivirus 4 Business Edition Smart Security 4 Business Edition

Basic Setup Guide. Remote Administrator 4 NOD32 Antivirus 4 Business Edition Smart Security 4 Business Edition Basic Setup Guide Remote Administrator 4 NOD32 Antivirus 4 Business Edition Smart Security 4 Business Edition Contents Getting started...1 Software components...1 Section 1: Purchasing and downloading

More information

WhatsUp Gold v16.1 Installation and Configuration Guide

WhatsUp Gold v16.1 Installation and Configuration Guide WhatsUp Gold v16.1 Installation and Configuration Guide Contents Installing and Configuring Ipswitch WhatsUp Gold v16.1 using WhatsUp Setup Installing WhatsUp Gold using WhatsUp Setup... 1 Security guidelines

More information

Installation Notes for Outpost Network Security (ONS) version 3.2

Installation Notes for Outpost Network Security (ONS) version 3.2 Outpost Network Security Installation Notes version 3.2 Page 1 Installation Notes for Outpost Network Security (ONS) version 3.2 Contents Installation Notes for Outpost Network Security (ONS) version 3.2...

More information

SC-T35/SC-T45/SC-T46/SC-T47 ViewSonic Device Manager User Guide

SC-T35/SC-T45/SC-T46/SC-T47 ViewSonic Device Manager User Guide SC-T35/SC-T45/SC-T46/SC-T47 ViewSonic Device Manager User Guide Copyright and Trademark Statements 2014 ViewSonic Computer Corp. All rights reserved. This document contains proprietary information that

More information

Initial Setup of Microsoft Outlook 2011 with IMAP for OS X Lion

Initial Setup of Microsoft Outlook 2011 with IMAP for OS X Lion Initial Setup of Microsoft Outlook Concept This document describes the procedures for setting up the Microsoft Outlook email client to download messages from Google Mail using Internet Message Access Protocol

More information

Setting up VMware ESXi for 2X VirtualDesktopServer Manual

Setting up VMware ESXi for 2X VirtualDesktopServer Manual Setting up VMware ESXi for 2X VirtualDesktopServer Manual URL: www.2x.com E-mail: info@2x.com Information in this document is subject to change without notice. Companies, names, and data used in examples

More information

Defender 5.7 - Token Deployment System Quick Start Guide

Defender 5.7 - Token Deployment System Quick Start Guide Defender 5.7 - Token Deployment System Quick Start Guide This guide describes how to install, configure and use the Defender Token Deployment System, based on default settings and how to self register

More information

VMware Mirage Web Manager Guide

VMware Mirage Web Manager Guide Mirage 5.1 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document,

More information

2X ApplicationServer & LoadBalancer & VirtualDesktopServer Manual

2X ApplicationServer & LoadBalancer & VirtualDesktopServer Manual 2X ApplicationServer & LoadBalancer & VirtualDesktopServer Manual 2X VirtualDesktopServer Contents 1 2X VirtualDesktopServer Contents 2 URL: www.2x.com E-mail: info@2x.com Information in this document

More information

Cox Business Premium Online Backup USER'S GUIDE. Cox Business VERSION 1.0

Cox Business Premium Online Backup USER'S GUIDE. Cox Business VERSION 1.0 Cox Business Premium Online Backup USER'S GUIDE Cox Business VERSION 1.0 Table of Contents ABOUT THIS GUIDE... 4 DOWNLOADING COX BUSINESS PREMIUM ONLINE BACKUP... 5 INSTALLING COX BUSINESS PREMIUM ONLINE

More information

Administering Jive for Outlook

Administering Jive for Outlook Administering Jive for Outlook TOC 2 Contents Administering Jive for Outlook...3 System Requirements...3 Installing the Plugin... 3 Installing the Plugin... 3 Client Installation... 4 Resetting the Binaries...4

More information

Veritas Cluster Server Database Agent for Microsoft SQL Configuration Guide

Veritas Cluster Server Database Agent for Microsoft SQL Configuration Guide Veritas Cluster Server Database Agent for Microsoft SQL Configuration Guide Windows 2000, Windows Server 2003 5.0 11293743 Veritas Cluster Server Database Agent for Microsoft SQL Configuration Guide Copyright

More information

User Guide. Version 3.2. Copyright 2002-2009 Snow Software AB. All rights reserved.

User Guide. Version 3.2. Copyright 2002-2009 Snow Software AB. All rights reserved. Version 3.2 User Guide Copyright 2002-2009 Snow Software AB. All rights reserved. This manual and computer program is protected by copyright law and international treaties. Unauthorized reproduction or

More information

IBM Information Server

IBM Information Server IBM Information Server Version 8 Release 1 IBM Information Server Administration Guide SC18-9929-01 IBM Information Server Version 8 Release 1 IBM Information Server Administration Guide SC18-9929-01

More information

Bosch ReadykeyPRO Unlimited Installation Guide, product version 6.5. This guide is item number DOC-110-2-029, revision 2.029, May 2012.

Bosch ReadykeyPRO Unlimited Installation Guide, product version 6.5. This guide is item number DOC-110-2-029, revision 2.029, May 2012. Bosch ReadykeyPRO Unlimited Installation Guide, product version 6.5. This guide is item number DOC-110-2-029, revision 2.029, May 2012. Copyright 1995-2012 Lenel Systems International, Inc. Information

More information

Installing and Configuring vcloud Connector

Installing and Configuring vcloud Connector Installing and Configuring vcloud Connector vcloud Connector 2.7.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new

More information

523 Non-ThinManager Components

523 Non-ThinManager Components 28 Non-ThinManager Components Microsoft Terminal Servers play an important role in the ThinManager system. It is recommended that you become familiar with the documentation provided by Microsoft about

More information

Idera SQL Diagnostic Manager Management Pack Guide for System Center Operations Manager. Install Guide. Idera Inc., Published: April 2013

Idera SQL Diagnostic Manager Management Pack Guide for System Center Operations Manager. Install Guide. Idera Inc., Published: April 2013 Idera SQL Diagnostic Manager Management Pack Guide for System Center Operations Manager Install Guide Idera Inc., Published: April 2013 Contents Introduction to the Idera SQL Diagnostic Manager Management

More information

FileMaker Server 11. FileMaker Server Help

FileMaker Server 11. FileMaker Server Help FileMaker Server 11 FileMaker Server Help 2010 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 FileMaker is a trademark of FileMaker, Inc. registered

More information

Desktop Surveillance Help

Desktop Surveillance Help Desktop Surveillance Help Table of Contents About... 9 What s New... 10 System Requirements... 11 Updating from Desktop Surveillance 2.6 to Desktop Surveillance 3.2... 13 Program Structure... 14 Getting

More information

Configuration Guide BES12. Version 12.3

Configuration Guide BES12. Version 12.3 Configuration Guide BES12 Version 12.3 Published: 2016-01-19 SWD-20160119132230232 Contents About this guide... 7 Getting started... 8 Configuring BES12 for the first time...8 Configuration tasks for managing

More information

Installation Guide. Version 1.5. May 2015 Edition 2002-2015 ICS Learning Group

Installation Guide. Version 1.5. May 2015 Edition 2002-2015 ICS Learning Group Installation Guide Version 1.5 May 2015 Edition 2002-2015 ICS Learning Group 1 Disclaimer ICS Learning Group makes no representations or warranties with respect to the contents or use of this manual, and

More information

Content Filtering Client Policy & Reporting Administrator s Guide

Content Filtering Client Policy & Reporting Administrator s Guide Content Filtering Client Policy & Reporting Administrator s Guide Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your system. CAUTION: A CAUTION

More information

Contents Notice to Users

Contents  Notice to Users Web Remote Access Contents Web Remote Access Overview... 1 Setting Up Web Remote Access... 2 Editing Web Remote Access Settings... 5 Web Remote Access Log... 7 Accessing Your Home Network Using Web Remote

More information

Dell Directory Analyzer 4.14. Installation Guide

Dell Directory Analyzer 4.14. Installation Guide Dell Directory Analyzer 4.14 2014 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license

More information

User Manual. 3CX VOIP client / Soft phone Version 6.0

User Manual. 3CX VOIP client / Soft phone Version 6.0 User Manual 3CX VOIP client / Soft phone Version 6.0 Copyright 2006-2008, 3CX ltd. http:// E-mail: info@3cx.com Information in this document is subject to change without notice. Companies names and data

More information

Service Desk Plus: User Guide

Service Desk Plus: User Guide Service Desk Plus: User Guide Introduction ManageEngine ServiceDesk Plus is comprehensive help desk and asset management software that provides help desk agents and IT managers, an integrated console to

More information

BlackBerry Enterprise Service 10. Version: 10.2. Configuration Guide

BlackBerry Enterprise Service 10. Version: 10.2. Configuration Guide BlackBerry Enterprise Service 10 Version: 10.2 Configuration Guide Published: 2015-02-27 SWD-20150227164548686 Contents 1 Introduction...7 About this guide...8 What is BlackBerry Enterprise Service 10?...9

More information

Tool Tip. SyAM Management Utilities and Non-Admin Domain Users

Tool Tip. SyAM Management Utilities and Non-Admin Domain Users SyAM Management Utilities and Non-Admin Domain Users Some features of SyAM Management Utilities, including Client Deployment and Third Party Software Deployment, require authentication credentials with

More information

WhatsUp Gold v16.3 Installation and Configuration Guide

WhatsUp Gold v16.3 Installation and Configuration Guide WhatsUp Gold v16.3 Installation and Configuration Guide Contents Installing and Configuring WhatsUp Gold using WhatsUp Setup Installation Overview... 1 Overview... 1 Security considerations... 2 Standard

More information

Configuration Guide. BES12 Cloud

Configuration Guide. BES12 Cloud Configuration Guide BES12 Cloud Published: 2016-04-08 SWD-20160408113328879 Contents About this guide... 6 Getting started... 7 Configuring BES12 for the first time...7 Administrator permissions you need

More information

Kaseya 2. Installation guide. Version 7.0. English

Kaseya 2. Installation guide. Version 7.0. English Kaseya 2 Kaseya Server Setup Installation guide Version 7.0 English September 4, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept

More information

ILTA HANDS ON Securing Windows 7

ILTA HANDS ON Securing Windows 7 Securing Windows 7 8/23/2011 Table of Contents About this lab... 3 About the Laboratory Environment... 4 Lab 1: Restricting Users... 5 Exercise 1. Verify the default rights of users... 5 Exercise 2. Adding

More information

Setting up Hyper-V for 2X VirtualDesktopServer Manual

Setting up Hyper-V for 2X VirtualDesktopServer Manual Setting up Hyper-V for 2X VirtualDesktopServer Manual URL: www.2x.com E-mail: info@2x.com Information in this document is subject to change without notice. Companies, names, and data used in examples

More information

System Administration Training Guide. S100 Installation and Site Management

System Administration Training Guide. S100 Installation and Site Management System Administration Training Guide S100 Installation and Site Management Table of contents System Requirements for Acumatica ERP 4.2... 5 Learning Objects:... 5 Web Browser... 5 Server Software... 5

More information

User Guide. Version R91. English

User Guide. Version R91. English AuthAnvil User Guide Version R91 English August 25, 2015 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept EULATOS as updated from

More information

HIRSCH Velocity Web Console Guide

HIRSCH Velocity Web Console Guide HIRSCH Velocity Web Console Guide MAN012-1112 HIRSCH Velocity Web Console Guide MAN012-1112, November 2012 Version 1.1 Copyright 2012 Identive Group. All rights reserved. ScramblePad and ScrambleProx are

More information

Kaseya 2. Quick Start Guide. for Network Monitor 4.1

Kaseya 2. Quick Start Guide. for Network Monitor 4.1 Kaseya 2 VMware Performance Monitor Quick Start Guide for Network Monitor 4.1 June 7, 2012 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private

More information

FileMaker Server 13. FileMaker Server Help

FileMaker Server 13. FileMaker Server Help FileMaker Server 13 FileMaker Server Help 2010-2013 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 FileMaker and Bento are trademarks of FileMaker,

More information

Strategic Asset Tracking System User Guide

Strategic Asset Tracking System User Guide Strategic Asset Tracking System User Guide Contents 1 Overview 2 Web Application 2.1 Logging In 2.2 Navigation 2.3 Assets 2.3.1 Favorites 2.3.3 Purchasing 2.3.4 User Fields 2.3.5 History 2.3.6 Import Data

More information

WebSpy Vantage Ultimate 2.2 Web Module Administrators Guide

WebSpy Vantage Ultimate 2.2 Web Module Administrators Guide WebSpy Vantage Ultimate 2.2 Web Module Administrators Guide This document is intended to help you get started using WebSpy Vantage Ultimate and the Web Module. For more detailed information, please see

More information

IQSweb Reference G. ROSS Migration/Registration

IQSweb Reference G. ROSS Migration/Registration ROSS Migration/Registration Contents IQSweb V3.0.1 ROSS Connection Requirements... 2 Test Agency Network Connectivity to ROSS... 3 FIREWALL Exceptions... 3 FIREWALL Exception Justification... 4 ROSS Interface

More information

vcenter Operations Management Pack for SAP HANA Installation and Configuration Guide

vcenter Operations Management Pack for SAP HANA Installation and Configuration Guide vcenter Operations Management Pack for SAP HANA Installation and Configuration Guide This document supports the version of each product listed and supports all subsequent versions until a new edition replaces

More information

Kaseya 2. User Guide. Version 1.0

Kaseya 2. User Guide. Version 1.0 Kaseya 2 Policy Management User Guide Version 1.0 June 6, 2012 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations.

More information

SAM Server Utility User s Guide

SAM Server Utility User s Guide SAM Server Utility User s Guide Updated May 2012 Copyright 2010, 2012 by Scholastic Inc. All rights reserved. Published by Scholastic Inc. PDF0157 (PDF) SCHOLASTIC, READ 180, SYSTEM 44, SCHOLASTIC EXPERT

More information

Personal Call Manager User Guide. BCM Business Communications Manager

Personal Call Manager User Guide. BCM Business Communications Manager Personal Call Manager User Guide BCM Business Communications Manager Document Status: Standard Document Version: 04.01 Document Number: NN40010-104 Date: August 2008 Copyright Nortel Networks 2005 2008

More information

Table of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG...

Table of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG... Table of Contents INTRODUCTION... 2 HOME PAGE... 3 Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG... 11 Raising a Service Request... 12 Edit the Service Request...

More information

Step-by-Step Guide to Setup Instant Messaging (IM) Workspace Datasheet

Step-by-Step Guide to Setup Instant Messaging (IM) Workspace Datasheet Step-by-Step Guide to Setup Instant Messaging (IM) Workspace Datasheet CONTENTS Installation System requirements SQL Server setup Setting up user accounts Authentication mode Account options Import from

More information

Colligo Email Manager 6.0. Offline Mode - User Guide

Colligo Email Manager 6.0. Offline Mode - User Guide 6.0 Offline Mode - User Guide Contents Colligo Email Manager 1 Key Features 1 Benefits 1 Installing and Activating Colligo Email Manager 2 Checking for Updates 3 Updating Your License Key 3 Managing SharePoint

More information

InfoView User s Guide. BusinessObjects Enterprise XI Release 2

InfoView User s Guide. BusinessObjects Enterprise XI Release 2 BusinessObjects Enterprise XI Release 2 InfoView User s Guide BusinessObjects Enterprise XI Release 2 Patents Trademarks Copyright Third-party contributors Business Objects owns the following U.S. patents,

More information

Using SolarWinds Orion for Cisco Assessments

Using SolarWinds Orion for Cisco Assessments Using SolarWinds Orion for Cisco Assessments Cisco Network Assessments Registering Your Assessment... 1 Installing SolarWinds Orion Network Performance Monitor... 1 Discovering Your Network... 1 Polling

More information

New Boundary Technologies, Inc. 1300 Godward Street N.E. Suite 3100 Minneapolis, MN 55413

New Boundary Technologies, Inc. 1300 Godward Street N.E. Suite 3100 Minneapolis, MN 55413 Trademarks & Patents Prism Suite Quick Start Guide published June, 2011 This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein;

More information

NETWRIX EVENT LOG MANAGER

NETWRIX EVENT LOG MANAGER NETWRIX EVENT LOG MANAGER QUICK-START GUIDE FOR THE ENTERPRISE EDITION Product Version: 4.0 July/2012. Legal Notice The information in this publication is furnished for information use only, and does not

More information

Acronis Backup & Recovery 10 Advanced Server Virtual Edition. Quick Start Guide

Acronis Backup & Recovery 10 Advanced Server Virtual Edition. Quick Start Guide Acronis Backup & Recovery 10 Advanced Server Virtual Edition Quick Start Guide Table of contents 1 Main components...3 2 License server...3 3 Supported operating systems...3 3.1 Agents... 3 3.2 License

More information

NetWrix Account Lockout Examiner Version 4.0 Administrator Guide

NetWrix Account Lockout Examiner Version 4.0 Administrator Guide NetWrix Account Lockout Examiner Version 4.0 Administrator Guide Table of Contents Concepts... 1 Product Architecture... 1 Product Settings... 2 List of Managed Domains and Domain Controllers... 2 Email

More information