IBM cloudmatrix can enable enterprises to adopt a new operating model in order to personalize IT service consumption

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1 Announcement ZP , dated May 3, 2016 IBM cloudmatrix can enable enterprises to adopt a new operating model in order to personalize IT service consumption Table of contents 1 Overview 5 Publications 2 Key prerequisites 5 Technical information 2 Planned availability date 6 Ordering information 2 Description 7 Terms and conditions 4 Product positioning 9 Prices 4 Program number 9 Announcement countries 10 Corrections At a glance IBM (R) cloudmatrix, a software as a service (SaaS) model, helps enterprises maximize the value of the cloud and provides a path to become an IT as a service provider supporting the complete IT value chain. Capabilities: Is accessed through a single point-of-entry called a portal to help enable businesses optimize cloud consumption across public, private, and hybrid clouds. Has three solutions that are available for purchase. IBM cloudmatrix Planning provides application screener and cloud compare capabilities IBM cloudmatrix Broker shared or dedicated delivery includes cloudmatrix planning capabilities, plus buy and manage capabilities. -- Buy: Service store, custom solution designer, order approval workflow -- Manage: Users and roles, access dashboards, access bill charges, access and change provisioned services, budgets, configure policies All subscriptions require an implementation service. Overview cloudmatrix takes a different approach to IT by treating it as a supply chain. cloudmatrix can tie planning, consumption, delivery, and management seamlessly across public, private, virtual, hosted, and on premises and off premises solutions. cloudmatrix is the solution to tie consumption with delivery in a multi-sourced hybrid environment. cloudmatrix self-service store presents all technology resources in a software as a service model. Users have a single place to go to evaluate their options. IT can aid in the selection of the right offering by giving users access to cloudmatrix's decision analytics tools. These tools highlight the capability and price differences between providers, helping users to make informed choices. The IT as a service catalog comes preloaded with public cloud providers and the APIs required to keep the pricing up-to-date. IT administration can easily augment the catalog, adding vendors' specific contract terms and pricing rules to give users IBM is a registered trademark of International Business Machines Corporation 1

2 and IT an accurate view of costs. Users can then utilize any existing on premises or off premises solution, creating a single dynamic marketplace for all services. As an open service gateway, cloudmatrix is built on RESTful APIs for easy integration of existing service management or ticketing systems. Administrators can leverage existing systems for the execution of the requested order without leaving cloudmatrix. The automated billing capability links to the original order, which makes it easy to see the cost associated with an application, virtual data center, or business unit. Administrators can cut hours of manual billing and charge back work simply by leveraging cloudmatrix and its supply chain approach to enterprise IT. Key prerequisites Browser Internet connection Planned availability date May 3, 2016 Availability of programs with encryption algorithm in France is subject to French government approval. Refer to the Availability of national languages section for national language availability. Description cloudmatrix supports the entire IT value chain. While other providers are focused on the provisioning, management, and reporting, with cloudmatrix you can get an improved experience with the added support to plan, assess, compare, and design a solution that best fits your needs. cloudmatrix capabilities: Seamless user experience: You might have a web-based catalog with ordering capabilities, so why not make it a better experience? cloudmatrix provides a unified view and purchasing experience for services, including public, private, virtual, hosted, on premises, or off premises, helping the user identify the right target infrastructure for their unique needs. Dynamic marketplace powered by an IT as a service catalog: The IT as a service catalog comes loaded with public cloud providers and includes API integration to help ensure that pricing and services stay up-to-date. Do you already have negotiated contract terms and pricing? problem since you can load these in cloudmatrix and help ensure that cloudmatrix always reflects your organization's contract pricing. User access: Giving access to users comes with risks, but with cloudmatrix you can restrict access to services by role and build solution blueprints that have been designed and vetted by IT. This approach can reduce time to deployment, control access to services, and mitigate risk. Governance without delays: organization wants to have to pick speed over security and governance. The ideal is that users should have access to choices that come with the appropriate governance, controls, and policies without any burden or time added to the process. cloudmatrix allows IT to build preconfigured solution blueprints from pre-approved vendors and technologies. Since IT has defined the solution, they can ensure it meets all specifications up front. cloudmatrix Planning IBM is a registered trademark of International Business Machines Corporation 2

3 cloudmatrix Planning is designed for business CIOs and IT architects who are in the initial stages of determining a cloud strategy and examining workloads for fit and feasibility readiness. cloudmatrix Planning capabilities: Application screener provides metrics and recommendations for businesses transitioning to the cloud. The key features include viewing a portfolio of apps side by side, screening a new application, viewing reports for already screened applications, downloading reports, and ability to export the screened application data into a YAML formatted file. Cloud compare enables organizations to compare an application's price, performance, and feature coverage across multiple public and private cloud providers. The key features include using predefined workload templates for comparison, customizing the configuration and feature requirements for the application, importing application data from a YAML file, exporting reports of comparison results, and exporting bill of materials for specific cloud providers or locations. cloudmatrix Broker dedicated delivery cloudmatrix Broker dedicated delivery is for businesses undergoing significant IT transformation or renovation with a CIO seeking a means to enable enterprise IT with a customizable, self-service user experience. This offering provides a dedicated cloudmatrix environment and includes all of the planning capabilities in cloudmatrix Planning, and it adds the following buy and manage capabilities: Buy capabilities: Service store enables users to choose a prepackaged solution from the cloud services marketplace through a user-friendly, self-service store interface. Users can browse, search, configure, order, and access provisioned services. Custom solution designer allows users to design virtual data centers with configurable virtual machines with CPUs, memory, storage, and networking options, then associate the resources with applications and other services. Service store key features are architecture visualization as part of design, service aggregation across infrastructure as a service (IaaS), managed services, and other standalone services, estimated bill of materials across providers, application, and datacenter views, export and import of solution prints (design templates), virtual data centers order consolidation, and submit orders. Order approval workflow enables order approval workflow across technical, legal, and financial approvals with multiple approver roles, while tracking progress and providing milestone updates. The approval steps can be configured through policies (for example, auto-approval, spend based approvals, and approvals by specific users). Manage capabilities: Manage users and roles allows administrators to create user accounts for their organization and assign specific roles to these user accounts. Access dashboards enables users to track cost and capacity from standard dashboards. Access bill charges enables users to view and download monthly consolidated charges, across providers, for each customer account. Access and change provisioned services enables users to manage change orders for provisioned services. Manage budgets enables budget managers to define budgets for specific time periods, set budget alert thresholds, and receive monthly reports on budget spending. Configure policies supports multiple types of policies that can be customize to meet the business needs of each account or global configuration across all accounts in a single enterprise. cloudmatrix Broker shared delivery IBM is a registered trademark of International Business Machines Corporation 3

4 cloudmatrix Broker shared delivery is for businesses undergoing IT transformation or renovation with a CIO seeking a means to enable enterprise IT with a common, self-service user experience. This offering provides cloudmatrix in a shared delivery model. It includes all of the planning capabilities in cloudmatrix Planning plus the buy and manage capabilities, adding the following capabilities: Catalog and billing recognition Pricing rules management Contract terms management Manual fulfillment operations Client administration cloudmatrix Implementation Service cloudmatrix Implementation Service provides professional services to assist organizations with defining its environment, documenting specific requirements, assessing their readiness to implement the solution and provide three (3) remote user training sessions. Implementation is performed remotely between the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday in organization's time zone, excluding national holidays. Product positioning IBM transforms the cloud with enhanced brokerage capability, helping enterprises make informed decisions and become more agile by balancing choice and economics. IBM cloudmatrix brings cloud service brokerage capabilities to help companies plan, buy, and manage services in a multi-cloud environment from a single screen instead of sourcing from multiple providers. Availability of national languages IBM cloudmatrix programs are only available in English. Translation information, if available, can be found at the Translation Reports website. Program number Program number Program name 5725-Z77 IBM cloudmatrix Planning 5725-Z78 IBM cloudmatrix Broker shared delivery 5725-Z75 IBM cloudmatrix Broker dedicated delivery Education support IBM cloudmatrix education is provided as part of the implementation services. IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers can be found on IBM authorized training website. Contact your IBM representative for course information. Offering Information Product information is available on the IBM Offering Information website. IBM is a registered trademark of International Business Machines Corporation 4

5 More information is also available on the Passport Advantage (R) and Passport Advantage Express (R) website. Publications publications are shipped with this program. Services Global Technology Services Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product. Technical information Specified operating environment Hardware requirements cloudmatrix is accessed through the Internet. customer maintained servers are required beyond the user desktop machines used to access the service. Software requirements Internet connection with the following minimum system requirements: One of the following Internet browsers Internet Explorer Google Chrome Mozilla Firefox Safari The minimum system requirements for memory, processor speed, and hard drive space must meet or exceed the minimum requirements for your installed browser. The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Planning information Packaging This program is accessed via the Internet. There are no physical or electronic deliverables. Security, auditability, and control IBM provided security for each dedicated customer includes private virtual LAN (VLAN) on Softlayer. All clients are protected by Brocade Vyatta vrouter comprehensive networking and security solution and Fortigate Intrusion Prevention System (IPS) / Intrusion Detection System (IDS) appliance. IBM is a registered trademark of International Business Machines Corporation 5

6 The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering information For ordering information, consult your IBM representative or authorized IBM Business Partner, or go to the website. This product is only available through Passport Advantage. It is not available as shrinkwrap. Product group: Hybrid Cloud Product category: IBM cloudmatrix Products: Product number Product name 5725-Z77 IBM cloudmatrix Planning 5725-Z78 IBM cloudmatrix Broker shared delivery 5725-Z75 IBM cloudmatrix Broker dedicated delivery Product name: IBM cloudmatrix Planning Product number: 5725-Z77 Part number D1MT9LL D1MTALL D1MTCLL Part number description IBM cloudmatrix Planning Application per Month IBM cloudmatrix Planning Application Overage IBM cloudmatrix Planning Engagement Set Up Product name: IBM cloudmatrix Broker shared delivery Product number: 5725-Z78 Part number D1MTDLL D1MTELL D1MTFLL Part number description IBM cloudmatrix Broker shared delivery Virtual Server per Month IBM cloudmatrix Broker shared delivery Virtual Server Overage IBM cloudmatrix Broker shared delivery Engagement Set Up Product name: IBM cloudmatrix Broker dedicated delivery Product number: 5725-Z75 Part number D1MTHLL D1MTILL D1MTJLL Part number description IBM cloudmatrix Broker dedicated delivery Virtual Server per Month IBM cloudmatrix Broker dedicated delivery Virtual Server Overage IBM cloudmatrix Broker dedicated delivery Engagement Set Up Charge metric Program name Product number Charge metric IBM cloudmatrix Planning 5725-Z77 Per Application, Per Engagement IBM is a registered trademark of International Business Machines Corporation 6

7 Program name Product number Charge metric IBM cloudmatrix Broker shared delivery IBM cloudmatrix Broker dedicated delivery Application 5725-Z78 Per Virtual Server, Per Engagement 5725-Z75 Per Virtual Server, Per Engagement Application is a unit of measure by which the IBM SaaS can be obtained. An Application is a uniquely named software program. Sufficient entitlements must be obtained for each Application developed by the IBM SaaS or made available to access and use during the measurement period specified in Customer's PoE or Transaction Document. Virtual Server Virtual Server is a unit of measure by which the IBM SaaS can be obtained. A Virtual Server is comprised of processing units, memory and input/output capabilities and that executes requested procedures, commands, or applications. Sufficient entitlements must be obtained to cover every Virtual Server made available to the IBM SaaS during the measurement period specified in Client's PoE or Transaction Document. Per Engagement Per Engagement is a unit of measure by which the services can be obtained. An Engagement consists of professional and/or training services related to the IBM SaaS. Sufficient entitlements must be obtained to cover each Engagement. Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Passport Advantage Agreement, the International Passport Advantage Express Agreement, the Cloud Services Agreement and associated Service Descriptions, or the IBM SaaS Terms of Use. This product is only available through Passport Advantage. It is not available as shrinkwrap. Subscription The IBM International Passport Advantage Agreement and the IBM SaaS Terms of Use or the IBM Cloud Services Agreement (CSA) and the Service Description govern your use of this offering. Technical support Technical support is provided for IBM SaaS and enabling software, as applicable, during the subscription period. Any enhancements, updates and other materials provided by IBM as part of any such technical support are considered to be part of IBM SaaS or enabling software, as applicable, and therefore governed by the SaaS Terms of Use or the CSA and associated Service Description. Technical support is included with IBM SaaS and is not available as a separate offering. Terms of Use The program's Terms of Use and CSA Service Description document is available on the Software as a Service terms website. Limited warranty IBM is a registered trademark of International Business Machines Corporation 7

8 If warranted, refer to the warranty as stated in the Terms of Use document or the Cloud Services Agreement for this offering. Money-back guarantee Volume orders (IVO) Passport Advantage applies Yes, information is available on the Passport Advantage and Passport Advantage Express website. Usage restriction Yes See the License Information documents page on the IBM Software License Agreement website for more information. Software Subscription and Support applies IBM Operational Support Services - Support Line System i Software Maintenance applies Variable charges apply Educational allowance available Education allowance does not apply. Education software allowance does not apply. Special education prices are available for qualified customers through Passport Advantage. Statement of good security practices IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a lawful, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM is a registered trademark of International Business Machines Corporation 8

9 Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party. Prices For all local charges, contact your IBM representative. Passport Advantage For Passport Advantage information and charges, contact your IBM representative. Additional information is also available on the Passport Advantage and Passport Advantage Express website. IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information. IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers. Announcement countries All European, Middle Eastern, and African countries except Islamic Republic of Iran, Sudan, Syrian Arab Republic. Trademarks IBM, Global Technology Services, Passport Advantage, System i and Express are registered trademarks of IBM Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only.reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country.additional terms of use are located at: Terms of use IBM is a registered trademark of International Business Machines Corporation 9

10 For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page Corrections IBM is a registered trademark of International Business Machines Corporation 10