MISO Experiences of Network Model Maintenance - State Estimator and Contingency Analysis Accuracy

Size: px
Start display at page:

Download "MISO Experiences of Network Model Maintenance - State Estimator and Contingency Analysis Accuracy"

Transcription

1 1 MISO Experiences of Network Model Maintenance - State Estimator and Contingency Analysis Accuracy Jay Dondeti, Pavan Addepalle, Chunling Yang, Blake Buescher MISO Panel Session: External model and internal model inaccuracies impacting State Estimator Solution Quality for Reliability and Market Operations 2014 IEEE PES General Meeting 31 st July 2014

2 2 Overview Model Building and Maintenance Modeling Process MISO Network Model statistics Network Model Expansion Drivers Network Model Maintenance Future Equipment Process Contingency Model Maintenance Real-Time Data - ICCP State Estimator (SE) and Contingency Analysis (CA) Measurements Observability & Visibility SE & CA Execution SE & CA Monitoring Score Card Metrics Real-Time Operations Feedback

3 3 Modeling Process Models are updated every quarter. Testing process is initiated 6 weeks in advance to verify and tune Modeling Team V0 Testing EMS V0 Testing Operations V0 Review V1 Testing EMS V1 Testing Operations V1 Review V2 Testing EMS V2 Testing Operations V2 Review

4 4 Model Building MISO requests models/model updates from all the internal control areas and adjacent reliability areas on a quarterly basis. Model inputs in various formats (Web based tool, CIM, proprietary EMS vendor database format etc.,) Incremental changes are made to the models. All known potential equipment changes for next three months are included Double modeling of equipment and future equipment process are used to manage changes in the equipment within the quarter All tier-one areas are modeled for wide area representation in Market and Reliability analysis Extensive inclusion of Eastern Interconnect into the model enabled us to push solution errors far away from the internal areas

5 5 Model Validation Various automated tools are used to catch modeling errors Models go through 3 iterations of review before production implementation Models go through a month long testing by Real-Time and Forward Operations personnel and feedback is incorporated into next version of the model prior to production implementation Models are posted on the MISO Extranet for review by the members. Inputs from the review are incorporated into next version of model update. Transmission members have access to MISO State Estimator solutions through Citrix access. This provides mutual benefit to tackle model/solution issues

6 6 Model Testing & Issue Resolution EMS Model testing aspects Application parameters are compared between the new and old models Limits, monitoring elements, accuracy classes, impedances, etc. are compared and validated between the new and old models SE solution is tuned and maintained to meet production performance All application results are reviewed and validated Real-Time Operations testing aspects All the model changes are validated by Operations Engineers coordinating with RCs and TOs Future Equipment and any special configurations, such as double-modeling are checked by Operations Engineers All the One-Line displays for new and modified substations are checked by Operations Engineers Model issue resolution Model issues are tracked similar to software bug reports on a continuous basis Issues are resolved working closely with the modeling team Updates to the models are tested continuously and during the model testing process

7 7 MISO Network Model statistics June 2014 Market Reliability External Total CB/Switches Bus Capacitor/Reactors Load Stations Units Transformers Lines ZBR Mapped ICCP Data

8 8 Network Model Expansion Drivers New membership and participation in the MISO Markets by various participants is a driver to revisit and expand modeling depth and details of an area Expanded monitoring requirement (lower KV inclusion) Solution differences between MISO and stakeholders is another driver for the model expansion Changes in NERC Bulk electric definition and compliance requirements are some other drivers NERC Standards require Reliability Coordinators to have a wide area view to ensure reliability of bulk electric system

9 9 Network Model Maintenance Web based tool is extensively used to collect ratings and impedance changes from members. These changes are rolled into production as necessary between quarterly models. A SharePoint site is used by internal stakeholders to list and track model related issues. Web based collaborative tool is used to define, validate and upkeep contingency definitions against new model and operating conditions. MOD (Model On Demand) data keeps track of upcoming or planned construction projects. Internal daily and weekly meetings to share, gather and track issues and ongoing changes in the field.

10 10 Future Equipment Process MISO uses double modeling technique to accommodate changes happening asynchronous to model update time Information is laid out for internal stakeholders on how and when to switch in/out equipment from the model. Model is initialized to be in tune with the topology at cut-over time Outage Coordination and Real-Time Operations Engineering teams track and coordinate these changes to be in sync with the construction activity Monthly calls are hosted with External Reliability Coordinators to share and keep track of the future equipment changes

11 Contingency Model Maintenance 11 Contingency definitions that are affected by quarterly model updates are reviewed and modified before the new model load All contingency definitions are maintained by Operations Engineers All contingency changes are checked and implemented into CA by EMS Engineers Temporary pre-positioning contingencies may be built to support planned outages Review of a definition may be performed to verify validity of N-1 constraints in real-time Over 12,000 contingencies are activated in RTCA

12 12 Real-Time Data - ICCP Close to 300K points acquired from members and external entities ICCP data is acquired either through direct WAN connections or through NERC Net When new members are integrated, MISO conducts open loop testing for all the points and closed loop testing on Market units before getting certified as an RC/BA for that member Data is scanned at two second scan rate All status data is acquired as report by exception

13 13 Measurement Observability Jun 2014 (100KV and Above) Redundancy Ratio Measurement Observability (Percent) Jun 2014 (69KV and Above) Redundancy Ratio Measurement Observability MARKET MARKET RELIABILITY RELIABILITY First Tier First Tier

14 14 SE & CA Execution State Estimator runs on every minute schedule MISO implemented two CAs in Real-Time Quick CA runs in Sequence with Stator Estimator every minute. It only processes contingencies associated with Constraints and calculates shift factors for Market applications Full CA runs every four minutes on its own timer. It processes all active contingencies for reliability operations. Currently working to improve Full CA execution time to one minute.

15 15 SE & CA Execution Sequence Real Time Network Sequence Control Room Operators Engineer Monitor & debug Operator Monitor violations Operator Adding constraints Operator Constraint Selection User Interface Quick CA Displays RT Displays Full CA Displays Real Time Network Sequence State Estimator Losses Quick CA (RTCA.EMS) Full CA (RTCA.EMS2) Valid SE Market Interface EMSOUT SE Out File CLOGGER Constraints File UDS UDS

16 SE & CA Monitoring State Estimator solution is monitored and maintained by EMS Engineers working on 24x7 shift to ensure solution availability and accuracy are within the criteria Displays, alarms, pagers, and notifications are used to communicate solution status issues. Logs are maintained for all the changes Tools are built in EMS to monitor solution performance over time and provide more detailed problem diagnostics 16

17 17 SE & CA Monitoring Overall solution quality is rolled into a single performance index with capability to zoom in by control area and by type of problem Performance index is a weighted average of line residuals, bus mismatches, MW Anomalies, and area load errors

18 Score Card Metrics Three components rolled into EMS Score as part of RT Ops daily performance report: SE (5 min) & RTCA (10 min) Solution Availability and RTCA Unsolved Contingency (<5) Index (SAI) SE Solution Performance Quality Index (Internal PI < 36, External PI < 60) (SPI) Line Residual Index (> 40 MW) (LRI) Continuous revisions to metrics to deliver the best solutions possible 18

19 Real-Time Operations Feedback Real-Time Operations relies on SE and CA solutions for situational awareness and decision making RCs are in regular contact with TOs and neighboring entities Discrepancies between MISO model and coordinating entity are investigated between RC, ROE, and Real-Time EMS and EMS Model Engineers RCs are alerted to new N-1 constraints at a lower threshold (normally 85-90%) for early warning Monitored element limits and contingencies are verified with TOs for all N-1 constraints before mitigation actions are taken Contingency definition corrections are made by on-shift ROE and implemented into RTCA by on-shift EMS Engineer, if necessary Dedicated RC and ROE positions for each MISO Region: North, Central, and South RCs and ROEs monitor the footprint 24x7 19

20 Discussion 20

FRCC Coordination Procedure. Title: FRCC Reliability Coordinator Contingency Analysis Monitoring Criteria

FRCC Coordination Procedure. Title: FRCC Reliability Coordinator Contingency Analysis Monitoring Criteria A. Purpose: The FRCC Reliability Coordinator (RC) Contingency Analysis (CA) application is essential to maintaining the reliability of the FRCC Bulk Electric System. The application has the capability

More information

Attached are the Board materials in relation to these agenda items. Item 4.3 1 ERCOT Public

Attached are the Board materials in relation to these agenda items. Item 4.3 1 ERCOT Public The Human Resources & Governance (HR&G) Committee is expected to consider HR&G Committee Agenda Item 4.3: Recommendation regarding Proposed 2016 ERCOT Key Performance Indicators (s) at its meeting on December

More information

SOP-RTMKTS.0060.0005 - Test and Approve Operations Software Applications. Contents

SOP-RTMKTS.0060.0005 - Test and Approve Operations Software Applications. Contents SOP-RTMKTS.0060.0005 - Test and Approve Operations Software Applications Contents 1. Objective... 2 2. Background... 2 3. Responsibilities... 3 4. Controls... 4 5. Instructions... 5 5.1 Document Operations

More information

Job Descriptions. Job Title Reports To Job Description TRANSMISSION SERVICES Manager, Transmission Services. VP Compliance & Standards

Job Descriptions. Job Title Reports To Job Description TRANSMISSION SERVICES Manager, Transmission Services. VP Compliance & Standards Updated July 11, 2013 Job Descriptions Job Title Reports To Job Description TRANSMISSION SERVICES VP Compliance & Standards Develops strategy and business plans for efficient, safe, reliable, regulatorycompliant

More information

Summary of CIP Version 5 Standards

Summary of CIP Version 5 Standards Summary of CIP Version 5 Standards In Version 5 of the Critical Infrastructure Protection ( CIP ) Reliability Standards ( CIP Version 5 Standards ), the existing versions of CIP-002 through CIP-009 have

More information

Key Initiatives September 29, 2015 RC Users Group

Key Initiatives September 29, 2015 RC Users Group Key Initiatives September 29, 2015 RC Users Group Data Sharing Michelle Mizumori Data Sharing Developing revised Universal Data Sharing Agreement (UDSA) Major Changes from previous UDSA: o Addition of

More information

Improving. Summary. gathered from. research, and. Burnout of. Whitepaper

Improving. Summary. gathered from. research, and. Burnout of. Whitepaper Whitepaper Improving Productivity and Uptime with a Tier 1 NOC Summary This paper s in depth analysis of IT support activities shows the value of segmenting and delegatingg activities based on skill level

More information

Agenda do Mini-Curso. Sérgio Yoshio Fujii. Ethan Boardman. sergio.fujii@areva-td.com. ethan.boardman@areva-td.com

Agenda do Mini-Curso. Sérgio Yoshio Fujii. Ethan Boardman. sergio.fujii@areva-td.com. ethan.boardman@areva-td.com Agenda do Mini-Curso Sérgio Yoshio Fujii sergio.fujii@areva-td.com Ethan Boardman ethan.boardman@areva-td.com Agenda do Mini-Curso Sistemas de Distribuição (DMS) Characteristics of Distribution Network

More information

Duke Energy Progress Standards of Conduct Transmission Function Employee Job Titles and Job Descriptions 9/1/13

Duke Energy Progress Standards of Conduct Transmission Function Employee Job Titles and Job Descriptions 9/1/13 Duke Energy Progress Standards of Conduct Transmission Function Employee Job Titles and Job Descriptions 9/1/13 Transmission Operations & Planning Carolinas Power System Operations Director Power System

More information

Transmission Function Employees Job Titles and Descriptions 18 C.F.R 358.7(f)(1)

Transmission Function Employees Job Titles and Descriptions 18 C.F.R 358.7(f)(1) Date of Last Change to the Provided Information August 27 th, 2015 Director, Transmission Operations The employee in this position is responsible for effectively managing the operation of FirstEnergy Utilities

More information

RUGGEDCOM NMS. Monitor Availability Quick detection of network failures at the port and

RUGGEDCOM NMS. Monitor Availability Quick detection of network failures at the port and RUGGEDCOM NMS is fully-featured enterprise grade network management software based on the OpenNMS platform. Specifically for the rugged communications industry, RNMS provides a comprehensive platform for

More information

San Diego Gas & Electric Company FERC Order 717 Transmission Function Employee Job Descriptions. Electric Grid Operations

San Diego Gas & Electric Company FERC Order 717 Transmission Function Employee Job Descriptions. Electric Grid Operations San Diego Gas & Electric Company FERC Order 717 Transmission Function Employee Job Descriptions Electric Grid Operations Director Electric Grid Operations: Responsible for overall transmission system operations

More information

Configuring PROFINET

Configuring PROFINET CHAPTER 9 This chapter describes how to configure the PROFINET feature on the Cisco IE 3000 switch. Understanding PROFINET, page 9-1, page 9-4 Displaying the PROFINET Configuration, page 9-5 Troubleshooting

More information

NTTG Study Plan for the 2014-2015 Public Policy Consideration Scenario

NTTG Study Plan for the 2014-2015 Public Policy Consideration Scenario NTTG Study Plan for the 2014-2015 Public Policy Consideration Scenario Table of Contents NTTG Study Plan for the 2014-2015 Public Policy Consideration Scenario Table of Contents... 2 1. Executive Summary...

More information

Systems Operation Department

Systems Operation Department August 8, 2012 TRANSMISSION FUNCTION EMPLOYEES: Systems Operation Department General Manager Directs the activities of the of the System Operation Department including formulation of personnel issues,

More information

Integration Capacity Analysis Workshop 11/10/15 California IOU s Approach

Integration Capacity Analysis Workshop 11/10/15 California IOU s Approach Integration Capacity Analysis Workshop 11/10/15 California IOU s Approach READ AND DELETE For best results with this template, use PowerPoint 2003 10 November 2015 Background and Importance of ICA Definition:

More information

Introduction to Network Management

Introduction to Network Management Introduction to Network Management Chu-Sing Yang Department of Electrical Engineering National Cheng Kung University Outline Introduction Network Management Requirement SNMP family OSI management function

More information

Risks and Controls for VAR-001-4 and EOP-004-2. Richard Shiflett Ruchi Ankleshwaria

Risks and Controls for VAR-001-4 and EOP-004-2. Richard Shiflett Ruchi Ankleshwaria Risks and Controls for VAR-001-4 and EOP-004-2 Richard Shiflett Ruchi Ankleshwaria 2 Introductions Richard Shiflett Compliance Risk Engineer Joined WECC in February 2014 11 years experience with Bureau

More information

Electric Field Operations Organization

Electric Field Operations Organization NSTAR Electric Transmission Function Job Summaries Electric Field Operations Organization Vice President, Electric Field Operations (Transmission) This position has primary responsibility for the planning,

More information

CIP-010-2 Cyber Security Configuration Change Management and Vulnerability Assessments

CIP-010-2 Cyber Security Configuration Change Management and Vulnerability Assessments CIP-010-2 Cyber Security Configuration Change Management and Vulnerability Assessments A. Introduction 1. Title: Cyber Security Configuration Change Management and Vulnerability Assessments 2. Number:

More information

Generation and Transmission Interconnection Process

Generation and Transmission Interconnection Process PJM Manual 14A Generation and Transmission Interconnection Process Revision: 18 Effective Date: January 28, 2016 Prepared by Planning Division Generation Interconnection Department PJM 2016 Table of Contents

More information

Updated November 20, 2015. Director, System Planning

Updated November 20, 2015. Director, System Planning Updated November 20, 2015 Job Descriptions Job Title Reports To Job Description SYSTEM PLANNING & SERVICES VP Compliance Manages the system planning and services staff. The director is responsible for

More information

Customized Cloud Solution

Customized Cloud Solution Customized Cloud Solution (Overall Cloud Performance Expectations) Last Updated: June 5, 2012 Prepared by: Polleo Systems, Inc. Notice of Confidentiality: The enclosed material is proprietary to Polleo

More information

CIP 010 1 Cyber Security Configuration Change Management and Vulnerability Assessments

CIP 010 1 Cyber Security Configuration Change Management and Vulnerability Assessments CIP 010 1 Cyber Security Configuration Change Management and Vulnerability Assessments A. Introduction 1. Title: Cyber Security Configuration Change Management and Vulnerability Assessments 2. Number:

More information

Link 2 Vehicle Maintenance System

Link 2 Vehicle Maintenance System Link 2 Vehicle Maintenance System Link 2 Data Module - Monitors Critical Vehicle Information - Records CAN J1939 data bus for engine, transmission and ABS along with aerial, PTO and generator information

More information

State of Vermont. Intrusion Detection and Prevention Policy. Date: 11-02-10 Approved by: Tom Pelham Policy Number:

State of Vermont. Intrusion Detection and Prevention Policy. Date: 11-02-10 Approved by: Tom Pelham Policy Number: State of Vermont Intrusion Detection and Prevention Policy Date: 11-02-10 Approved by: Tom Pelham Policy Number: 1 Table of Contents 1.0 Introduction... 3 1.1 Authority... 3 1.2 Purpose... 3 1.3 Scope...

More information

4.1.1 Generator Owner 4.1.2 Transmission Owner that owns synchronous condenser(s)

4.1.1 Generator Owner 4.1.2 Transmission Owner that owns synchronous condenser(s) A. Introduction 1. Title: Verification and Data Reporting of Generator Real and Reactive Power Capability and Synchronous Condenser Reactive Power Capability 2. Number: MOD-025-2 3. Purpose: To ensure

More information

Master/Local Control Center Procedure No. 13 (M/LCC 13) Communications Between the ISO and Local Control Centers

Master/Local Control Center Procedure No. 13 (M/LCC 13) Communications Between the ISO and Local Control Centers Master/LCC Procedure No. 13 - Communications Master/Local Control Center Procedure No. 13 (M/LCC 13) Communications 1. References... 2 2. Background... 3 3. Responsibilities... 3 4. Procedure... 4 4.1

More information

By Hitachi Data Systems and DataCore

By Hitachi Data Systems and DataCore W H I T E P A P E R Aciduisismodo Simplify Data Center Dolore Monitoring Eolore Dionseq with a Single-pane Uatummy Odolorem View Vel Hitachi IT Operations Analyzer and DataCore SANsymphony-V Consolidate

More information

False Positives & Managing G11n in Sync with Development

False Positives & Managing G11n in Sync with Development Continuous Globalization False Positives & Managing G11n in Sync with Development From Lingoport: Adam Asnes Michael Asnes May 10, 2016 Agenda False positives background Static Analysis vs. Testing Intro

More information

Developing Applications in. Stakeholder Session February 23 and 25, 2016

Developing Applications in. Stakeholder Session February 23 and 25, 2016 Developing Applications in TrAMS Stakeholder Session February 23 and 25, 2016 Session Overview What information must be provided in your application. The concept of a project and different ways to structure

More information

Automation Change Control Expert 2.0

Automation Change Control Expert 2.0 Product Brief Automation Change Control Expert 2.0 Arbiter Software Automation Change Control Expert TM (ACCE TM ) provides object-level Lifecycle Management for CA Workload Automation AE (formerly CA

More information

AMS ValveLink SNAP-ON Application

AMS ValveLink SNAP-ON Application AMS Suite: Intelligent Device Manager Product Data Sheet AMS ValveLink SNAP-ON Application Communicate with both HART and Foundation fieldbus FIELDVUE digital valve controllers in the same application.

More information

Evolution of Control for the Smart Transmission Grid

Evolution of Control for the Smart Transmission Grid Evolution of Control for the Smart Transmission Grid Anjan Bose Washington State University Pullman, WA SCE Smart Grid Research Symposium California Institute Of Technology October, 2011 The Past (before

More information

Spotlight Management Pack for SCOM

Spotlight Management Pack for SCOM Spotlight Management Pack for SCOM User Guide March 2015 The Spotlight Management Pack for SCOM is used to display data from alarms raised by Spotlight on SQL Server Enterprise in SCOM (System Center Operations

More information

Energy Management Systems (EMS)

Energy Management Systems (EMS) Energy Management Systems (EMS) Introduction Abstract This talk deals with the role of an Energy Management System (EMS) in the overall Smart Grid. Why an EMS is needed will be discussed and its importance

More information

COMPLIANCE REVIEW OF 2006/07 ASSET MANAGEMENT PLAN. Top Energy Limited

COMPLIANCE REVIEW OF 2006/07 ASSET MANAGEMENT PLAN. Top Energy Limited PB ASSOCIATES COMPLIANCE REVIEW OF 2006/07 ASSET MANAGEMENT PLAN Prepared for PB Associates Quality System: Document Identifier : 153162 Top Energy Final Report Revision : 2 Report Status : Final Date

More information

PHASE 9: OPERATIONS AND MAINTENANCE PHASE

PHASE 9: OPERATIONS AND MAINTENANCE PHASE PHASE 9: OPERATIONS AND MAINTENANCE PHASE During the Operations and Maintenance Phase, the information system s availability and performance in executing the work for which it was designed is maintained.

More information

Stellar Phoenix Exchange Server Backup

Stellar Phoenix Exchange Server Backup Stellar Phoenix Exchange Server Backup Version 1.0 Installation Guide Introduction This is the first release of Stellar Phoenix Exchange Server Backup tool documentation. The contents will be updated periodically

More information

Oracle EBS Service Contracts Extensions for Oracle Endeca

Oracle EBS Service Contracts Extensions for Oracle Endeca Oracle EBS Service Contracts Extensions for Oracle Endeca Amit Jha Project Leader, Product Management Oracle EBS Procurement & Contracts October 02, 2014 Safe Harbor Statement The following is intended

More information

New York State of the Market System - NYISO Success Project

New York State of the Market System - NYISO Success Project Auxiliary Market Products Additional Capacity Zones The NYISO and stakeholders are developing the rationale in 2010 for creating additional capacity zones, identified as a recommendation in the 2009 State

More information

POWER. Your Partners in Availability POWER

POWER. Your Partners in Availability POWER Your Partners in Availability The Service Arm for All Liebert Products We have the industry-leading technical expertise, top onsite response times and the most sophisticated parts logistics in the industry.

More information

SAP IT Infrastructure Management

SAP IT Infrastructure Management SAP IT Infrastructure Management Legal Disclaimer This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined

More information

Use Case Task 1-7: Network Equavalents between EMS & Planning

Use Case Task 1-7: Network Equavalents between EMS & Planning Use Case Task 1-2: Transport Contingency Specifications Page 1 Use Case Task 1-7: Equavalents between EMS & 1 Summary: Export Equavalents from the EMS or another application for use by the application(s).

More information

GRADUATE RELIABILITY TRAINING PROGRAM. Initiation Date: September 2012

GRADUATE RELIABILITY TRAINING PROGRAM. Initiation Date: September 2012 GRADUATE RELIABILITY TRAINING PROGRAM Initiation Date: September 2012 Board Approved Date: May 2012 GRADUATE RELIABILITY TRAINING PROGRAM Program Description This program is intended for recent college

More information

Attachment 16.1 SA Power Networks: Customer Data Quality Plan 2015-2020 September 2014

Attachment 16.1 SA Power Networks: Customer Data Quality Plan 2015-2020 September 2014 Attachment 16.1 SA Power Networks: Customer Data Quality Plan 2015-2020 September 2014 Customer Data Quality Plan 2015-2020 V1.1 Executive Summary The commencement of Full Retail Contestability in 2004

More information

CCNP SWITCH: Implementing High Availability and Redundancy in a Campus Network

CCNP SWITCH: Implementing High Availability and Redundancy in a Campus Network CCNP SWITCH: Implementing High Availability and Redundancy in a Campus Network Olga Torstensson SWITCHv6 1 Components of High Availability Redundancy Technology (including hardware and software features)

More information

San Diego Gas & Electric Company FERC Order 717 Transmission Function Employee Job Descriptions June 4, 2015. Electric Grid Operations

San Diego Gas & Electric Company FERC Order 717 Transmission Function Employee Job Descriptions June 4, 2015. Electric Grid Operations San Diego Gas & Electric Company FERC Order 717 Transmission Function Employee Job Descriptions June 4, 2015 Electric Grid Operations Director Electric Grid Operations: Responsible for overall transmission

More information

Safety Share Who is Cleco? CIP-005-3, R5 How What

Safety Share Who is Cleco? CIP-005-3, R5 How What 1 Safety Share Who is Cleco? CIP-005-3, R5 How What AGENDA 2 SAFETY SHARE 3 Statistics: General Customers: approx. 279,000 retail customers across Louisiana Non-contiguous transmission and service area

More information

Ongoing Help Desk Management Plan

Ongoing Help Desk Management Plan Ongoing Help Desk Management Plan HELP DESK IMPLEMENTATION /MANAGEMENT The Vendor shall provide in its Response to DIR a Help Desk Implementation Plan which shall include, but not be limited to: a. Customer

More information

A shift in responsibility. More parties involved Integration with other systems. 2

A shift in responsibility. More parties involved Integration with other systems. 2 EFFECTIVE SERVICE RELATIONSHIP MANAGEMENT ALSO INCLUES THE FOLLOWING ACTIVITIES: Today, organizations frequently elect to have certain services be provided by service vendors, also referred to as service

More information

Customer Evaluation Report On Incident.MOOG

Customer Evaluation Report On Incident.MOOG WHITE PAPER Customer Evaluation Report On Incident.MOOG (Real Data Provided by a Fortune 100 Company) For information about Moogsoft and Incident.MOOG, visit www.moogsoft.com. http://moogsoft.com 2011-2015

More information

PowerStream Outage Communications and moving to the Cloud

PowerStream Outage Communications and moving to the Cloud PowerStream Outage Communications and moving to the Cloud PowerStream Fast Facts Jointly owned by the municipalities of Barrie, Markham and Vaughan. The 2 nd largest distribution utility in Ontario Service

More information

GEIGER COUNTER "Gamma Check Pro"

GEIGER COUNTER Gamma Check Pro GEIGER COUNTER "Gamma Check Pro" OPERATING INSTRUCTIONS FOR THE SOFTWARE Item no. 1377508 VERSION 11/15 TABLE OF CONTENTS Page 1. Functions of the Software... 3 2. Software/Driver Installation... 3 3.

More information

Agile extreme Development & Project Management Strategy Mentored/Component-based Workshop Series

Agile extreme Development & Project Management Strategy Mentored/Component-based Workshop Series Overview This is a 15-day live facilitator-led or virtual workshop is designed to prompt your entire team to work efficiently with Microsoft s Application Lifecycle Management solution based around Visual

More information

RATIONALIZING THE MULTI-TOOL ENVIRONMENT

RATIONALIZING THE MULTI-TOOL ENVIRONMENT RATIONALIZING THE MULTI-TOOL ENVIRONMENT INTRODUCTION Over time, businesses are likely to acquire multiple, redundant tools for monitoring the availability, performance and capacity of their IT infrastructure.

More information

SA Tool Kit release life cycle

SA Tool Kit release life cycle Release management Release management process is a software engineering process intended to oversee the development, testing, deployment and support of software releases. A release is usually a named collection

More information

San Diego Gas & Electric Company FERC Order 717 Transmission Function Employee Job Descriptions August 10, 2015. Electric Grid Operations

San Diego Gas & Electric Company FERC Order 717 Transmission Function Employee Job Descriptions August 10, 2015. Electric Grid Operations San Diego Gas & Electric Company FERC Order 717 Transmission Function Employee Job Descriptions August 10, 2015 Electric Grid Operations Director Electric Grid Operations: Responsible for overall transmission

More information

Resource Monitoring and Deliverability Tool Paper

Resource Monitoring and Deliverability Tool Paper Resource Monitoring and Deliverability Tool Paper NWPP MC Phase 3 Operations Integration Work Group 11/30/2014 Page 1 of 16 Table of Contents Executive Summary... 3 1. Purpose... 5 2. Existent Methods

More information

Last revised: September 1, 2014 TRANSMISSION FUNCTION TITLES AND JOB DESCRIPTIONS

Last revised: September 1, 2014 TRANSMISSION FUNCTION TITLES AND JOB DESCRIPTIONS Last revised: September 1, 2014 TRANSMISSION FUNCTION TITLES AND JOB DESCRIPTIONS EVP, Chief Operations Officer, has primary responsibility for the overall planning, operations and control of the transmission

More information

Sample Performance Standards

Sample Performance Standards Sample s Within the contract, performance standards or expectations should be established. These standards should be as specific and detailed as possible to avoid future misunderstandings The documented

More information

White Paper. The Ten Features Your Web Application Monitoring Software Must Have. Executive Summary

White Paper. The Ten Features Your Web Application Monitoring Software Must Have. Executive Summary White Paper The Ten Features Your Web Application Monitoring Software Must Have Executive Summary It s hard to find an important business application that doesn t have a web-based version available and

More information

Model Building and Maintenance as a Hosted Service. Farrokh Albuyeh, Ph.D. Open Access Technology International June 2006

Model Building and Maintenance as a Hosted Service. Farrokh Albuyeh, Ph.D. Open Access Technology International June 2006 Model Building and Maintenance as a Hosted Service Farrokh Albuyeh, Ph.D. Open Access Technology International June 2006 Model Building and Maintenance Problem: Many Models Inconsistent Models Internal

More information

SCADA. The Heart of an Energy Management System. Presented by: Doug Van Slyke SCADA Specialist

SCADA. The Heart of an Energy Management System. Presented by: Doug Van Slyke SCADA Specialist SCADA The Heart of an Energy Management System Presented by: Doug Van Slyke SCADA Specialist What is SCADA/EMS? SCADA: Supervisory Control and Data Acquisition Retrieves data and alarms from remote sites

More information

ReliabilityFirst CIP Evidence List CIP-002 through CIP-009 are applicable to RC, BA, IA, TSP, TO, TOP, GO, GOP, LSE, NERC, & RE

ReliabilityFirst CIP Evidence List CIP-002 through CIP-009 are applicable to RC, BA, IA, TSP, TO, TOP, GO, GOP, LSE, NERC, & RE R1 Provide Risk Based Assessment Methodology (RBAM) R1.1 Provide evidence that the RBAM includes both procedures and evaluation criteria, and that the evaluation criteria are riskbased R1.2 Provide evidence

More information

Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies Effective Date: October 1, 2015 Version 1.0

Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies Effective Date: October 1, 2015 Version 1.0 Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies Effective Date: October 1, 2015 Version 1.0 Unless otherwise stated, these Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies

More information

Enabling Continuous Delivery by Leveraging the Deployment Pipeline

Enabling Continuous Delivery by Leveraging the Deployment Pipeline Enabling Continuous Delivery by Leveraging the Deployment Pipeline Jason Carter Principal (972) 689-6402 Jason.carter@parivedasolutions.com Pariveda Solutions, Inc. Dallas,TX Table of Contents Matching

More information

North American Electric Reliability Corporation: Critical Infrastructure Protection, Version 5 (NERC-CIP V5)

North American Electric Reliability Corporation: Critical Infrastructure Protection, Version 5 (NERC-CIP V5) Whitepaper North American Electric Reliability Corporation: Critical Infrastructure Protection, Version 5 (NERC-CIP V5) NERC-CIP Overview The North American Electric Reliability Corporation (NERC) is a

More information

NERC s goal with publishing lessons learned is to provide industry with technical and understandable information that assists them with maintaining

NERC s goal with publishing lessons learned is to provide industry with technical and understandable information that assists them with maintaining NERC s goal with publishing lessons learned is to provide industry with technical and understandable information that assists them with maintaining the reliability of the bulk power system Bulk Power

More information

Enterprise Approach to OSIsoft PI System

Enterprise Approach to OSIsoft PI System Enterprise Approach to OSIsoft PI System Presented by Subbu Sankaran 2012 San Diego Gas & Electric Company. All trademarks belong to their respective owners. All rights reserved. Copyr i g h t 2013 O S

More information

Pennsylvania Summer Reliability

Pennsylvania Summer Reliability A. Reliability Enhancement Programs In 2015, Pennsylvania Power Company s ( Penn Power or Company ) reliability plan incorporates projects and programs to enhance overall reliability. The plan is structured

More information

Sound Transit Internal Audit Report - No. 2014-3

Sound Transit Internal Audit Report - No. 2014-3 Sound Transit Internal Audit Report - No. 2014-3 IT Project Management Report Date: Dec. 26, 2014 Table of Contents Page Background 2 Audit Approach and Methodology 2 Summary of Results 4 Findings & Management

More information

COLORADO SPRINGS UTILITIES ATTACHMENT K TO OPEN ACCESS TRANSMISSION TARIFF

COLORADO SPRINGS UTILITIES ATTACHMENT K TO OPEN ACCESS TRANSMISSION TARIFF COLORADO SPRINGS UTILITIES ATTACHMENT K TO OPEN ACCESS TRANSMISSION TARIFF I. INTRODUCTION The City of Colorado Springs, Colorado ( City ) is a Colorado home-rule municipal corporation with a population

More information

ISO 20000-1:2005 Requirements Summary

ISO 20000-1:2005 Requirements Summary Contents 3. Requirements for a Management System... 3 3.1 Management Responsibility... 3 3.2 Documentation Requirements... 3 3.3 Competence, Awareness, and Training... 4 4. Planning and Implementing Service

More information

Generation Interconnection System Impact Study Report. For. PJM Generation Interconnection Request Queue Position X1-114.

Generation Interconnection System Impact Study Report. For. PJM Generation Interconnection Request Queue Position X1-114. Generation Interconnection System Impact Study Report For PJM Generation Interconnection Request Queue Position X1-114 Sandyston January 2012 Preface The intent of the System Impact Study is to determine

More information

Boost your VDI Confidence with Monitoring and Load Testing

Boost your VDI Confidence with Monitoring and Load Testing White Paper Boost your VDI Confidence with Monitoring and Load Testing How combining monitoring tools and load testing tools offers a complete solution for VDI performance assurance By Adam Carter, Product

More information

Best Practices for Creating Your Smart Grid Network Model. By John Dirkman, P.E.

Best Practices for Creating Your Smart Grid Network Model. By John Dirkman, P.E. Best Practices for Creating Your Smart Grid Network Model By John Dirkman, P.E. Best Practices for Creating Your Smart Grid Network Model By John Dirkman, P.E. Executive summary A real-time model of their

More information

Monitoring the public safety radio system in 2015. Henry County, P.O.Box 7, Collinsville, VA 24078

Monitoring the public safety radio system in 2015. Henry County, P.O.Box 7, Collinsville, VA 24078 Henry County, Virginia Monitoring the public safety radio system in 2015 6. Information Technology Christian Youngblood Director Information Services Henry County, P.O.Box 7, Collinsville, VA 24078 (276)

More information

ITP01 - Patch Management Policy

ITP01 - Patch Management Policy IT Services Policy ITP01 - Patch Management Policy Prepared by: < Shelim Miah> Version: V1.0 Page 1 of 8 Description & Target Audience: Policy to outline the requirement of all systems and software applications

More information

data integration/exchange part 2: future technical and business opportunities

data integration/exchange part 2: future technical and business opportunities techtorial M. Kezunovic, A. Abur, A. Edris, D. Sobajic data integration/exchange part 2: future technical and business opportunities IIN THE UTILITY INDUSTRY, LIKE in many other major industries, it is

More information

When this standard has received ballot approval, the text boxes will be moved to the Guidelines and Technical Basis section of the Standard.

When this standard has received ballot approval, the text boxes will be moved to the Guidelines and Technical Basis section of the Standard. CIP-002-5 Cyber Security BES Cyber System Categorization When this standard has received ballot approval, the text boxes will be moved to the Guidelines and Technical Basis section of the Standard. A.

More information

E-Commerce Security Perimeter (ESP) Identification and Access Control Process

E-Commerce Security Perimeter (ESP) Identification and Access Control Process Electronic Security Perimeter (ESP) Identification and Access Control Process 1. Introduction. A. This document outlines a multi-step process for identifying and protecting ESPs pursuant to the North American

More information

Application Note. EtherCAT Master Architecture. Applicable Products: Yaskawa Servodrives with CANopen over EtherCAT

Application Note. EtherCAT Master Architecture. Applicable Products: Yaskawa Servodrives with CANopen over EtherCAT Application Note EtherCAT Master Architecture Applicable Products: Yaskawa Servodrives with CANopen over EtherCAT Yaskawa America, Inc. Drives & Motion Division 2014 March 5, 2015 Page 1 of 18 Table of

More information

Issuer Operational Performance Profile. Security Officer Briefing. Version 1.0

Issuer Operational Performance Profile. Security Officer Briefing. Version 1.0 Issuer Operational Performance Profile Security Officer Briefing Version 1.0 IOPP Overview The Issuer Operational Performance Profile (IOPP) measures an Issuer s operational and default performance against

More information

Android App Quick Start Guide

Android App Quick Start Guide Android App Quick Start Guide We have made this app available FREE to all members of entities that have a current subscription to IamResponding.com. If you are not a member of an entity with a current

More information

Utilities the way we see it

Utilities the way we see it Utilities the way we see it Advanced Distribution Management Systems How to choose the right solution to improve your utility s safety, reliability, asset protection and quality of service Photo provided

More information

PJM LMP Market Overview

PJM LMP Market Overview PJM LMP Market Overview Andrew Ott Senior Vice President, Markets June 10, 2010 PJM as Part of the Eastern Interconnection 6,038 substations KEY STATISTICS PJM member companies 600+ millions of people

More information

GENe Software Suite. GENe-at-a-glance. GE Energy Digital Energy

GENe Software Suite. GENe-at-a-glance. GE Energy Digital Energy GE Energy Digital Energy GENe Software Suite Today s utilities have complex requirements that need sophisticated solutions. GE Energy s GENe provides these solutions. Using the latest advances in technology,

More information

Fault Analysis I13-1. 2008 PowerWorld Corporation

Fault Analysis I13-1. 2008 PowerWorld Corporation Fault Analysis Analysis of power system parameters resulting from a ground or line to line fault somewhere in the system Simulator contains a tool for analyzing faults in an automatic fashion Can perform

More information

Continuous Sales & Operations Planning

Continuous Sales & Operations Planning Continuous Sales & Operations Planning Aamer Rehman VP, Manufacturing Solutions Las Vegas - Jan 27, 2012 Copyright 2012 Kinaxis Inc. All Rights Reserved. Prelude Volatility is a given in today s environment

More information

Big Data Without Big Headaches: Managing Your Big Data Infrastructure for Optimal Efficiency

Big Data Without Big Headaches: Managing Your Big Data Infrastructure for Optimal Efficiency Big Data Without Big Headaches: Managing Your Big Data Infrastructure for Optimal Efficiency The Growing Importance, and Growing Challenges, of Big Data Big Data is hot. Highly visible early adopters such

More information

How Eastern Bank Uses Big Data to Better Serve & Protect its Customers!

How Eastern Bank Uses Big Data to Better Serve & Protect its Customers! How Eastern Bank Uses Big Data to Better Serve & Protect its Customers! Brian Griffith Principal Data Engineer Agenda! Introduction Eastern Bank & the banking industry Data architecture and our big data

More information

DESIGNATED CONTRACT MARKET OPERATIONAL CAPABILITY TECHNOLOGY QUESTIONNAIRE

DESIGNATED CONTRACT MARKET OPERATIONAL CAPABILITY TECHNOLOGY QUESTIONNAIRE DESIGNATED CONTRACT MARKET OPERATIONAL CAPABILITY TECHNOLOGY QUESTIONNAIRE Please provide all relevant documents responsive to the information requests listed within each area below. In addition to the

More information

plixer Scrutinizer Competitor Worksheet Visualization of Network Health Unauthorized application deployments Detect DNS communication tunnels

plixer Scrutinizer Competitor Worksheet Visualization of Network Health Unauthorized application deployments Detect DNS communication tunnels Scrutinizer Competitor Worksheet Scrutinizer Malware Incident Response Scrutinizer is a massively scalable, distributed flow collection system that provides a single interface for all traffic related to

More information

Increase Revenues with Channel Sales Management

Increase Revenues with Channel Sales Management Increase Revenues with Channel Sales Management Executive Summary Why is it so difficult to grow revenue, identify emerging customers and partners, and expand into new markets through the indirect sales

More information

Enhance visibility into and control over software projects IBM Rational change and release management software

Enhance visibility into and control over software projects IBM Rational change and release management software Enhance visibility into and control over software projects IBM Rational change and release management software Accelerating the software delivery lifecycle Faster delivery of high-quality software Software

More information

STATEMENT OF WORK (SOW) FOR ONGOING SUPPORT SERVICES Project Name: Ongoing Support Order No. tbd Contract No. tbd

STATEMENT OF WORK (SOW) FOR ONGOING SUPPORT SERVICES Project Name: Ongoing Support Order No. tbd Contract No. tbd 1. Representatives: STATEMENT OF WORK (SOW) LCRA Subject Matter Expert: LCRA Agent: Supplier: Lynn French, Supv, Solution Implementation. 3700 Lake Austin Blvd, Austin, TX 78701 512-578-3580 lynn.french@lcra.org

More information

Top Ten Compliance Issues for Implementing the NERC CIP Reliability Standard

Top Ten Compliance Issues for Implementing the NERC CIP Reliability Standard Top Ten Compliance Issues for Implementing the NERC CIP Reliability Standard The North American Electric Reliability Corporation 1 s (NERC) CIP Reliability Standard is the most comprehensive and pervasive

More information

Cisco Change Management: Best Practices White Paper

Cisco Change Management: Best Practices White Paper Table of Contents Change Management: Best Practices White Paper...1 Introduction...1 Critical Steps for Creating a Change Management Process...1 Planning for Change...1 Managing Change...1 High Level Process

More information

EPM Live Presentation. EPM Live Solution Overview

EPM Live Presentation. EPM Live Solution Overview Presentation Solution Overview Social Project & Work Management Social Project Management Product Focus Area Customers interested in an Enterprise Project and Social Project Management application to manage

More information