FACT SHEET Meliá Las Dunas. Meliá Las Dunas. FTcom-mld-eng-09

Transcription

1 FAct SHEET Meliá Las Dunas

2 Meliá Las Dunas General Information Description Location Accommodation Restaurants and Bars General Facilities Leisure and Entertainment Rooms and Meetings Special Services Adresse: Cayo Santa María, Km 48, Jardines del Rey, Caibarién, Villa Clara PLZ: Tel: (53 42) Fax: (53 42) Web: FAct SHEET Meliá Las dunas 1

3 General Information Holiday hotel property of Gaviota SA Tourism Group and operated by Sol Meliá through a management contract under its Meliá brand. The hotel commenced operations on December 1, Meliá Hotels Five-Star and Four-Star Superior hotels offering highly personalized and attentive service. Magnification locations, both on the beach and in the leading cities. Spacious rooms, secretarial services and facilities so that customers can derive maximum results during their business trip. Varied holiday and sports facilities in beach resorts, where Meliá hotels offer All Inclusive services. Its select culinary offer is one of its distinctive attributes of quality and wellbeing. FAct SHEET Meliá Las dunas 2

4 Description Five Star, All Inclusive beach resort covering an area of m². The rooms are distributed in two-story bungalows. The property stands out for its spacious lobby decorated with mirrors of water and palapas, which extends along a singular boulevard with a main square. Distinctive Features Located in Cayo Santa Maria, one of the keys in the Jardines del Rey archipelago and connected to the Cuban mainland by a 48 Km causeway. This feat of Cuban engineering was granted the Puente de Alcántara Ibero- American Award for its technical achievements and for its functional, social and ecological importance, located in the Bahía de Buenavista Biosphere Reserve renowned for its biological diversity and tropical ecosystems. Elegant, refined, modern and fashionable ambience. Ideal for combining families and couples within the same environment. Situated in a paradisiacal islet surrounded by white dunes and abundant endemic wildlife, with 10 km of fine-sand beaches.. The property offers guests two different ambiences, one for families and another for couples, joined by a charming boulevard fringed with gastronomic services and cultural attractions. Its spacious lobby, renowned for its bright colors, mirrors of water and shady palapas, connects with a unique boulevard with a central square. Spacious rooms with balcony offering beautiful garden, swimming pool and ocean view. Large swimming pools situated in both areas of the hotel, with Jacuzzi, wadding area and one especially for children and families. Recreation areas and an indoor theater ideal for all types of activities. Recreation boulevard with a central square, ideal for morning strolls, with a selection of live cultural offers every night. Romantic palapas situated in different areas of the hotel. Varied gastronomic offer both day and night, with more than 5 options in restaurants, bars and cafeterias. Multipurpose room fully equipped and located in a privileged area within the hotel. Gazebos in the beach, lobby and boulevard. Recommended for Weddings, Honeymoons, groups and incentives, families and circuits. Location Located beachfront, 55 km from Cabairen, 75 km from Remedios, 198 km from Trinidad, 177 km from Cienfuegos and 386 km from Havana. Cayo Santa Maria is connected to Cuba, the largest island of the national archipelago, by a 48 km causeway starching across the sea. There is a local airport for small and medium size aircrafts in Cayo Las Brujas, 10 km away and an international airport in the city of Santa Clara, 110 km from Cayo Santa Maria. Local Transportation: Taxi, bus, and car rental FAct SHEET Meliá Las dunas 3

5 Accommodation 925 double and single occupancy rooms: 696 Standard, 34 Standard Ocean View, 176 Standard Superior, 13 Suites Ocean View and 6 Suites Deluxe Romance. All the rooms have been exquisitely decorated and provided with: Central air-conditioning, in-room thermostat controllable through a key card switch Power (electricity): 220 V/ 60 H, bathrooms equipped with 110 sockets for electric shavers Balcony or terrace with glass door, table and chairs. Writing desk with stationary, pen and lamp. Satellite TV with remote control and a music channel. In room safe deposit box Mini-bar (stocked daily with bottled water, soft drinks, fruit juices and beer). Electric coffee maker. King and queen- size beds. Iron and ironing board. Bathroom with shower, hairdryer, bidet, magnifying mirror and complimentary amenities. Direct telephone line in the room, Types of Rooms Standard 696 rooms located on the ground or upper floor with garden view. Area: 41.4 m² and provided with entrance hall, bedroom, bathroom and balcony, king-size or twin beds. Standard Ocean View 34 rooms located on the ground or upper floor with ocean view. Area: 41.4 m² and provided with entrance hall, bedroom, bathroom and balcony, king-size or twin beds. Standard Superior 176 rooms located on the ground or upper floor with garden view. Area: 44.1 m² and provided with entrance hall, bedroom, bathroom with closet, balcony, king-size bed and special attentions on arrival. Suite Ocean View 13 rooms located on the upper floor with ocean view. These suites interconnect with Standard Ocean View rooms Area: 82.8 m² and provided with entrance hall, bedroom, dining room, 2 bathrooms, balcony, 2 TV sets and 2 telephones in the room, king-size bed. The suites have two connecting independent spaces, special attentions on arrival. Ideal for families. Suite Deluxe Romance* 6 rooms on the upper floor with ocean view. Area: 82.8 m² and provided with entrance hall, bedroom, dining room, 2 bathrooms, balcony with sunloungers and hammock, 2 TV sets, 2 telephones in the room, CD placer /MP3/radio and king-size bed. The Suite connects with a Standard Ocean View room Adults only. Romantic design. Located in the area conceived for adults. Ideal for couples. Luxury Room with Luxury services * and also a bottle of champagne and fruits on arrival, breakfast in the room (on request),one hydrothermal circuit at the Yhi Spa, special romantic dinner especial in one of the palapas in the boulevard, CD with Sol Meliá Cuba music, daily attentions and ½ hour free Internet service. Maximum occupancy per room: Double occupancy and individual use of double rooms. In all types of rooms: 2 adults + 2 children accepted (except in Suite Deluxe Romance, only 2 adults). Only one extra bed or crib (on request) per room accepted. FAct SHEET Meliá Las dunas 4

6 *Luxury Rooms: Select Suites Deluxe which standout for their spatial distribution, location, design and special amenities. Luxury Rooms are considered the maximum expression of comfort and informal luxury at Sol Meliá Cuba., offering clients attentive Luxury Service with facilities and complimentary courtesies that will enhance the experience of clients who choose them. Luxury Services* Bathrobe and slippers. VIP amenities (bath salts etc) Special assistance during your stay. VIP treatment upon arrival. Personalized check-in. Early check-in/late check-out subject to availability Luxury Welcome Cocktail (champagne and refreshing moist towels) Daily turndown service. Reservation guaranteed in á la carte restaurants. Pillows and sheets menu. VIP Mini-bar. Luxury Room Post card and goodbye memento. Beach and swimming pool towels. FAct SHEET Meliá Las dunas 5

7 Restaurants ANd bars Restaurants Varied and delicious culinary offer in six restaurants, four specialized with five flavors. Caibarién:International buffet restaurant with capacity for 556 persons, open-air and located in the lobby. Hours: breakfast (07:00 10:00), lunch (13:00-15:00) and dinner (19:00 22:00). Remedios: Cuban buffet restaurant with capacity for 288 persons, open-air and located in the lobby. Hours: breakfast (07:00 10:00), lunch (13:00-15:00) and dinner (19:00 22:00). Los Siboneyes: á la carte grill restaurant with capacity for 312 persons, open-air and located in the boulevard Hours: dinner (18:30 22:30). Isabel & Fernando: Romantic á la carte restaurant with capacity for 156 persons, air-conditioned and located in the boulevard. Hours: dinner (18:30 22:30). Columbus: Italian á la carte restaurant with capacity for 150 persons, air-conditioned and located in the boulevard. Hours: dinner (18:30 22:30). Los Caribes: Beach grill restaurant (during the day) serving seafood á la carte (during the evenings), with capacity for 300 persons, open-air and located in the boulevard..hours: lunch (12:00 15:00) and dinner (19:00 23:00). Bars 12 bars serving exquisite tropical cocktails and premium national and international beverages for the enjoyment of clients Jardines del Rey: (24 hrs) Lobby bar/piano bar. Manacas: (24 hrs). Beer garden and snacks. Coppelia: (10:00 18:00). Ice-cream parlor. 3 beach bars (09:30 18:30). Mi Conuco: (10:00 16:00) Pizzeria. La Laguna: (10:00 18:00). Aqua bar. La Gruta: (10:00 18:00). Aqua bar. San Salvador: (10:00 18:00) Snack bar pool area. Guaraní: (10:00 18:00) Snack bar pool area. Prior reservation required. Dress code in effect during dinner in specialized restaurants (shorts, jeans or sportswear not accepted). Vegetarian and dietary menu available (on request). Live musical entertainment in some restaurants. Opening and closing hours can be subject to change (following prior notice). Continental breakfast, baby food (on request) and tea time service. FAct SHEET Meliá Las dunas 6

8 General Facilities Reception Desk /Concierge, money exchange, check-in (14:00), checkout (12:00), late check-out ($), free parking, fire alarms, 24-hour internal security, access and facilities for the disabled in common areas, restaurants and rooms (9), Fitness Center, laundry service ($),Internet area($), beauty salon ($), souvenir and Cuban cigars shops ($), Tourism Desk, field trips ($),travel agencies ($). Weddings and Honeymoons Personal wedding coordinator to take care of all the details. Gazebo and special wedding locations. Attractive Meliá wedding programs: Free Weddings and Free Renewal of Vows, Luxury Wedding, Glamorous Wedding and Renewal of Vows and also free programs honeymooners. HONEYMOONERS: Program: 6 NIGHTS in one or combining Sol Meliá Cuba hotels. Private check - in guaranteed Late check - out guaranteed until 15:00 hrs Special accommodation for Honeymooners Flowers in the room on arrival Bottle of sparkling wine and flowers in the room on arrival Housekeeping after 11:00 hrs and before 15:00 hrs. Daily turndown service. Welcome cocktail. Romantic honeymoon dinner for two. Honeymoon breakfast in the room the day after arrival. Daily attentions in the room. Special Honeymoon gift. Leisure and Entertainment Beach: direct access to the beach located 100 m from the hotel; 10 km of fine-white sand and calm shallow waters. Shade areas, sunloungers, palmthatched beach umbrellas, showers, lifeguard service, towels available at the Club House and bar. Swimming pools: (4) fresh water swimming pools (1 for children). Shade areas, sunloungers, showers and beach umbrellas, relaxing palapas, towels available in the Club House, dressing room and snack bar. Daily recreation programs in the swimming pool and beach. Live shows nightly (19:00 23:30). Entertainment room with shows, live music and bar service. Recreation for children and adolescents (baby club, mini-club, maxi club, teen club and sports club). Fully equipped gym, massages ($) and beauty salon ($). Facilities at the Aguas Claras Spa at the Meliá Cayo Santa Maria, located 200 m away.. Sports Activities Tennis courts (6), beach volleyball, terrace games, area for table games, billiards, ping pong, giant chess and pétanque. Nautical activities Nautical center with catamaran, kayaks, peddle boats, water-ski and windsurf. International marina located 10 km (for fishing, yachts, catamarans and immersion packages). FAct SHEET Meliá Las dunas 7

9 Meetings, conventions and groups Multipurpose room (different formats) with modern equipment and audiovisual aids and alternative locations. Special coordinator and banquet service for all types of parties and events. Gastronomic services (menus for coffee breaks, cocktails, dinners, banquets and theme parties). Different musical formats (trios, small bands, live orchestra on request, orchestra and show, DJ with recorded music and MCs on request). Added values for tourist groups, incentive trips, events and congresses: Private check- in. Flip Chart and Hospitality Desk. Room upgrade for VIPs (subject to availability). Two keys per double room. Guests can occupy their room at 13 hrs (subject to availability). Special late check- out rates. Check -out until 16 hrs for VIP groups. VIP turndown service. Group s Welcome sign at the hotel entrance and the possibility to hoist the group s flag during their stay Welcome cocktail. Picnic instead of breakfast in the event of early departure for field trips. Special treatment for VIPs. Group coordinator. Name Santa Clara-Salón A Santa Clara-Salón B Santa Clara-Salón A+B Area (m²) Banquet U classroom Theater * Alternate outdoor locations are also available (on request and subject to availability). Conference Reception Special Services (segments) Wedding and honeymoon coordinator, programs with added values and attentions, banquet offers, locations, notary services, etc. Recreation Department with programs for all ages. Special attention to repeat clients, wedding anniversaries and honeymooners. Coordinator and banquet service for meetings and different type of events. Highly personalized attention with Luxury Service in Luxury Rooms. Programs for families. Special programs in the Central Square-Park and live music in the Lobby Piano Bar. Prämien und Anerkennungen The Marque of Excellence Award 2008 granted by Thomas Cook (UK). Meliá Las Dunas. A virtual tourist city complete with fun-packed attractions. The resort recreates two separate environments, one for families and another for couples. Life converges in the elegant and spacious hotel lobby surrounded by reflecting ponds of water, which continues along a unique boulevard, recreating the main street of any small Cuban town in the interior of the country. A true challenge to the imagination; where a sense of wellbeing and love can be felt by simply breathing its cool sea breeze. FAct SHEET Meliá Las dunas 8