MIS 302: Introduction to Operations and Supply Chain Management Spring 2014 Syllabus

Transcription

1 Instructor: Office: Christine Probett, Lecturer and Assistant Dean College of Business Administration (add MIS as the Subject of the ) EBA-448H, T/TH 2:00-3:00 and by appointment Course Information: Course: Management Information Systems (MIS) 302: Introduction to Operations and Supply Chain Management Details: MIS 302.3, Course #22005, TTh 11:00-12:15 pm, location: EBA-437 Required Course Materials: Text: Operations Management Sustainability and Supply Chain Management. Custom Edition for San Diego State University. Jay Heizer and Barry Render. Pearson, ISBN: There are several copies of the text on reserve in the library [Note: Earlier and/or international versions of the text are acceptable ONLY IF the student assumes the risk of any differences/changes] Software: Microsoft Excel will be used in this course. Homework: MyOMLab: MyOMLab is an on-line system created by the text publisher (Pearson) for homework assignments. The use of MyOMLab is required for this MIS 302 course. To register for MyOMLab: 1. Go to pearsonmylabandmastering.com. 2. Under Register, click Student. 3. Enter course ID: probett56681, and click Continue Note: crashers can sign up for the Free 17 day trial version in order to keep up with class during the ADD/DROP period Other: Scantron Form 882-E and a number 2 pencil for exams. i>clicker2 : is required for participation and quizzes. You can purchase this at the bookstore (or ebay, Amazon, etc.). Be sure to get equipment which is SDSU compatible. You must have your i>clicker2 registered by the end of the ADD/DROP period (by 2/4/14). You must bring the i>clicker2 to every class. If you do not have your i>clicker2 for a quiz, you will not get credit for that quiz. Wall Street Journal: Subscribe to the WSJ for just $1 per week (special student pricing of $15 for the semester) includes The Journal newspaper plus full digital access. The WSJ is optional but encouraged for this class. If you have any issues or questions, call JOURNAL: Course Purpose and Scope: Introduction to Operations and Supply Chain Management, MIS 302, is a 3 unit course that provides an overview of the introductory managerial concepts and quantitative techniques associated with the design, execution, and management of production and operations systems in manufacturing and services. Global impacts on operations and the influence of political, social, legal and regulatory, environmental and technological issues will be integrated in discussion on various topics. Probett S14-MIS 302-3

2 Bachelor of Science in Business Administration (BSBA) Program Goals: BSBA students will graduate being: Effective Communicators Critical Thinkers Able to Analyze Ethical Problems Global in their perspective Knowledgeable about the essentials of business MIS 302 contributes to these goals through its course-level student learning outcomes: 1. Define the role of operations and supply chain in an organization and its interactions with business functions such as accounting, finance, and marketing. 2. Develop the basic business and operations strategies for increased productivity and competitiveness for service and manufacturing. 3. Use descriptive and optimization models and incorporate cost drivers to improve general business decision making. 4. Identify issues in inventories and resources for an organization and use basic models to improve its management 5. Design quality management strategies, techniques and tools for improved customer satisfaction. 6. Plan the basic scheduling for a project and its management 7. List and apply lean operations principles. Prerequisites: Statistics 119 and Mathematics 120. A solid knowledge of all explicit and implicit prerequisites is assumed and required. Academic Honesty Policy: Students committing any form of academic dishonesty (including but not limited to cheating on exams or quizzes, plagiarism, falsifying participation records, and copying the work of others) will receive a grade of zero on the activity at issue and be subject to additional penalties which may include the issuance of an F for the course. Students that engage in academic dishonesty in any form will be reported immediately to the Center for Student Rights & Responsibilities (CSRR) office of the university. Students with Disabilities: If you are a student with a disability and believe you will need accommodations for this class, it is your responsibility to contact Student Disability Services at (619) To avoid any delay in the receipt of your accommodations, you should contact Student Disability Services as soon as possible. Please note that accommodations are not retroactive, and that I cannot provide accommodations based upon disability until I have received an accommodation letter from Student Disability Services. Please come to my office hours to complete SDS paperwork for exams. Course Design: I incorporate a variety of teaching approaches and methods in this class. These include lectures, class discussions, reading assignments, review of sample problems, homework assignments, practice problems, a web-based research paper and videos. Your questions and participation in class will enhance your learning experience. Please keep up with the readings and contribute during discussions and activities. Lecture notes (posted on Blackboard) have blank spaces for terms, definitions, and concepts. It is your responsibility to obtain the missing information from the text or your peers if you miss a class. Probett S14-MIS

3 Course Conduct: Please bring your textbook to each class. You should complete all reading and (at minimum) review the relevant homework assignments and practice problems prior to class meetings. Punctuality is as important in the classroom as in business. You are expected to be on time and to stay in class the whole period. Arriving late or leaving early will cause disturbances any such behavior could impact the attendance portion of your grade. Cell phones should be turned off completely or in vibration mode. I understand there could be a work or home emergency. If such an emergency arises, please quietly leave the classroom and quickly take the call. Abuse of this policy could impact the attendance portion of your grade. Exams, quizzes and assignments are available for review in my office within two weeks after the due date. Reviews will be visual only, no notes may be taken. Exams, quizzes and assignments will not be retained and may be shredded two weeks after the review period. Course Requirements: There are many elements that contribute to the course grade to allow an opportunity for students to fully demonstrate their mastery of course materials. Exams: There will be three midterm exams; the lowest midterm score will be dropped. There will be a comprehensive final exam which cannot be dropped as new material will be tested. There are no make-up exams. You must take all exams at the time and location for the class in which you are enrolled. All exams are closed book and closed notes. However, you may bring one 8.5"x11" information sheet (one or two sides) to each exam (please add your name and RedID to the sheet). You can handwrite and/or type any information you wish on the information sheet, however, be careful to ensure all equations are written correctly! You must create your own information sheet. If Appendices and or Tables are required for the exam, they will be included in the exam booklet you do not need to include them on your information sheet. The information sheet that you use for exams must be turned in with the exam, therefore, I strongly encourage you to make a copy of your information sheet prior to the exam (to support the comprehensive final exam). I will NOT retrieve your information sheet after an exam has been administered. You need to bring a calculator to each exam. You can bring any calculator if you use a programmable calculator, be sure to program it correctly! Please ensure your calculator batteries are fresh! You cannot use a PDA, pocket computer, ipod or cell phone during the exams. Any student found accessing any of the above during an exam for any reason (i.e., checking the time) will receive a zero on the exam. Students are required to bring Scantron Form No 882-E (the long green form) for each exam. The following must be CLEARLY PRINTED on the Scantron form: Student name (Last, first) Red ID number Exam booklet number and version (from coversheet of exam booklet) [Students must also PRINT their name on the coversheet of the exam booklet] When turning in exams, students must show their Red ID to verify their identity failure to have the Red ID available will result in a score of zero on the exam. Scantron forms will not be returned to students. If a student wishes to review his or her individual Scantron form and exam, they must do so by attending office hours within two weeks of the time the exam results. Exam reviews will be visual only, no notes may be taken. Quizzes: Several times during the semester I will give unannounced pop quizzes to gauge your reading preparation and your engagement in the class activities; the lowest quiz score will be dropped. There are no make-up quizzes. You will need your i>clicker2 device for the quizzes be Probett S14-MIS

4 sure to bring it to all classes. You must have your i>clicker2 registered by the end of the ADD/DROP period (by 2/4/14). You must bring the i>clicker2 to every class. If you do not have your i>clicker2 for a quiz, you will not get credit for that quiz. Participation & Attendance: I distribute an attendance sheet daily. You must add you signature next to your name when you are present DO NOT sign in for others (or ask someone else to sign in for you). (I may use the i>clicker2 to take attendance on occasion - be sure to bring it to all classes). I expect full attendance but you are allowed one non-excused absence (i.e., absence not related to severe medical condition or family death). I require notification and proper documentation for absences to be excused. Web-Based Research Paper: Each student will write a brief paper using web-based research on a company of their choice (i.e., any company [public, private, for/non-profit, etc.] with a website). The paper should be one-page, single spaced with 12 point Times New Roman font (papers longer or shorter than one page will be penalized). The paper must be well written in paragraph format and should be both spell-checked and clarity-checked. The paper must include the name of the company, description of the business, primary goods/services, location of headquarters, the internet address and why you selected this particular company The paper must also address at least two (2) Operations Management topics as listed in the course outline. Some examples are listed below: What are the competitive dimensions that form the competitive position of the company? What type of production and/or service processes does the company utilize? What are the company s order qualifier(s) and order winner(s)? What is the company s approach to social responsibility? What is the company s approach to outsourcing and/or offshoring? What is the company s approach to sustainability? Other??? You must also include three (3) questions that you would ask if you had an interview with the company Each student must submit both a hardcopy of the paper no later than the due date and a softcopy through the TurnItIn feature of Blackboard to check for plagiarism. Failure to submit the project in both forms will result in a zero on the assignment. You may turn in the assignment anytime during the semester, but no later than the last day of class, 5/8/14. You do not need to have a Works Cited page unless you reference any source other than the website or the class text. Homework Assignments: Homework assignments using the MyOMLab on-line system are required for all of the chapters that we cover. You must complete each assignment by 11:59 pm on the day they are due. Late assignments will penalized by 25% per day late. Study Plan: The MyOMLab has a feature called Study Plan which is an adaptive study aid. Previous students have stated that it is beneficial to their understand of the course material. Use of Study Plan is optional, but encouraged. Probett S14-MIS

5 Homework Topic Start Due Chapter 0 Introduction to MyOMLab 22-Jan 30-Jan Chapter 1 Operations and Productivity 22-Jan 30-Jan Chapter 3 Project Management 30-Jan 6-Feb Chapter 7 Process Strategy 6-Feb 11-Feb Chapter 2 Operations Strategy 11-Feb 13-Feb Chapter 5S Sustainability in the Supply Chain 11-Feb 13-Feb Chapter 6 Quality Management 25-Feb 6-Mar Chapter 6S Quality Control 25-Feb 6-Mar Chapter 4 Forecasting 6-Mar 13-Mar Chapter 16 JIT, TPS, and Lean Operations 13-Mar 18-Mar Chapter 12 Inventory Management 25-Mar 10-Apr Chapter 14 Materials Requirements Planning (MRP) & ERP 10-Apr 17-Apr Chapter 11 Supply Chain Management 17-Apr 22-Apr Module B Linear Programming 29-Apr 8-May Practice Problems: Practice problems and solutions are posted on Blackboard for most of the chapters that we cover. These should help to prepare you for the Homework Assignments, Quizzes and Exams. You are strongly encouraged to keep up with the practice problems as we cover the material in class - do not wait until the day that the Homework Assignment is due! Course Grades: The following weights will be used to calculate course grades: Highest Midterm Score: 25% Middle Midterm Score: 25% Lowest Midterm Score: 0% Comprehensive Final Exam: 35% Web-based Research Paper: 5% Homework Assignments: 5% Quizzes /Participation &Attendance: 5% Total 100% Grades are due by May 21, 2014 and I will send an when grades are posted on the WebPortal. Grades will be assigned using the following distribution (Note: I do not curve course grades or round up to nearest grade): Score Grade Grade Points Score Grade Grade Points % A % C % A % C % B % D % B % D % B % D % C+ 2.3 Below 60% F 0.0 Probett S14-MIS

6 Course Schedule: Every effort is made to adhere to the schedule of topics, but minor changes are inevitable. I reserve the right to change course requirements to optimize the student learning experience. Students will be notified in advance of such changes, and students are responsible for keeping up with any changes announced in class. Wk # Date Topic Reading Assignment 1 Th 1/23 Administration Syllabus T 1/28 Operations and Productivity Chapter 1 Th 1/30 Project Management Chapter 3 Ch 0 & 1 HW due T 2/11 Strategy and Sustainability Chapter 2/5S Ch 3 HW due Th 2/13 Review for Exam 1 Ch 2 & 5S HW due T 2/18 Exam 1 Chapters 1, 2/5S, 3 and 7 Th 2/20 No class meeting No class meeting Work on Web-based Research Paper T 2/25 Quality Management and Quality Control Chapter 6/6S Th 2/27 Quality Management and Quality Control Chapter 6/6S T 3/11 Forecasting Chapter 4 Th 3/13 JIT, TPS, and Lean Operations Chapter 16 Ch 4 HW due T 3/18 Review for Exam 2 Ch 16 HW due Th 3/20 Exam 2 Chapters 4, 6/6S and 16 T 3/25 Inventory Management Chapter 12 Th 3/27 Inventory Management Chapter 12 T 2/4 T 3/4 Project Management Quality Management and Quality Control Chapter 3 Chapter 6/6S Last day to add/drop! Th 2/6 Th 3/6 Process Strategy Forecasting Chapter 7 Chapter 4 Ch 6 & 6S HW due 11 T 4/1 Th 4/3 Spring Break - Enjoy the Break! No class meeting! T 4/8 Inventory Management Chapter 12 Th 4/10 Materials Requirements Planning (MRP) & ERP Chapter 14 Ch 12 HW due T 4/15 Materials Requirements Planning (MRP) & ERP Chapter 14 Th 4/17 Supply Chain Management Chapter 11 Ch 14 HW due T 4/22 Review for Exam 3 Ch 11 HW due Th 4/24 Exam 3 Chapters 11, 12 and 14 T 5/6 Linear Programming Module B Th 5/8 Review for Final Exam - Last Day of Class Research paper & Mod B HW due T 4/29 Linear Programming Module B Th 5/1 Linear Programming Module B 17 T 5/13 Comprehensive Final Exam (1:00-3:00) Ch 1, 2/5S, 3, 4, 6/6S, 7, 11, 12, 14, 16, Mod B Probett S14-MIS