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1 onesource indirect tax for the Retail Enterprise

2 Shelter Revenue by Optimizing Cash Flow Preserving revenue and optimizing cash flow is always a top priority of the overall financial strategy for businesses, and this is especially true in the retail industry. Retailers get squeezed between tax laws that frequently change. There s increased complexity and a breadth of indirect tax rules, rate changes, and state audits on one side, and a reduction in revenue and available resources for tax compliance on the other. Savvy retailers are focused on indirect tax management as a strategy that serves more than just a tax compliance purpose. Strategic transaction tax management optimizes cash flow by enabling you to centrally establish your corporate tax policy, and consider business implications across entities and markets. Thomson Reuters ONESOURCE Indirect Tax combines the best solutions in indirect tax management. It offers the industry s only patented tax calculation software, the market s most comprehensive SSAE 16 certified tax research, along with global compliance software solutions to provide the highest degree of compliance. Thomson Reuters has helped many of the Global 500 retail and non-retail companies institute best practices to gain business process efficiencies that lower administration and maintenance costs related to indirect tax compliance. Many of the top 100 largest retailers have recognized a clear return on investment by focusing on automating indirect tax management as a way to minimize DSOs (Days Sales Outstanding), lower total tax exposure, and reduce audit penalties. Provide Higher Degrees of Compliance While Reducing Costs When sales channels and business applications work in silos, coordinating tax data across the retail enterprise is a difficult and error-prone manual process. ONESOURCE Indirect Tax minimizes operational and financial risk from non-compliance by providing a consolidated approach for managing sales, use, VAT, GST, excise and other indirect taxes. ONESOURCE Indirect Tax determination can leverage the data of each financial transaction throughout the enterprise, and automatically determine, calculate, and record the appropriate tax. ONESOURCE Indirect Tax provides a higher degree of accuracy to your company s indirect tax policy by being the single source of tax, standardizing processes across business divisions, and integrating to all sales and purchasing systems. Aligning point-of-sale, e-commerce, call-center and back-office purchasing, and payment applications makes it possible to respond to real-time market changes. ONESOURCE Indirect Tax creates a unified, global view that delivers value to the entire business. STORE OPERATIONS PRECISION AT THE POINT OF SALE Designed specifically for retailers with multistore operations that rely on point of sale (POS) terminals or mobile POS devices, ONESOURCE Indirect Tax automates the determination and calculation of sales tax at the point of sale. Therefore, you can choose from a number of deployment architectures

3 to get the perfect fit for your business. The combination of a precision tax engine and flexible deployment enables retailers to eliminate the tax burden while relying on the rapid response of tax calculation, efficient productivity, increased accuracy, and superior tax compliance. E-COMMERCE ENSURE CUSTOMER SATISFACTION Bricks and clicks and mainstream Internet retailers require fast and accurate sales tax calculations for every step of the online shopping experience, from the time an item is placed in the shopping cart, to selecting a shipping method, to finalizing the order. The last thing a retailer needs is a tax calculator that slows down shopper check-out speed or miscalculates the order, possibly resulting in a lost sale due to tax inaccuracy. Real-time precision is critical in order to maximize profit, optimize cash flow, and ensure customer satisfaction. As federal, state, and local governments continue to argue in favor of taxes on Internet sales, retailers need a system that can minimize audit exposure by automating and updating changes in real time. ONESOURCE Indirect Tax provides the performance and accuracy required to handle high-volume transactions coming from your Web store. CALL CENTERS ACCURACY IS CRITICAL Regardless of whether your business model is bricks, clicks, or flips, the focus needs to be on facilitating the customer order. When the call center receives an inbound call, agents need a system that automatically provides accurate tax data consistent with what the customer obtains online or in the stores. Retailers can leverage ONESOURCE Indirect Tax determination as the single source of tax, integrating the same patented universal tax engine used for e-commerce and POS to call center software to eliminate tax errors and improve call center performance. SUPPLY CHAIN OPERATIONS LIMIT YOUR USE TAX EXPOSURE All the activities to run your operations, from back-office to supply chain operations, potentially represent a taxed or exempt transaction and subsequent audit risk. ONESOURCE Indirect Tax can help retailers apply the right use tax on distribution of goods from the warehouse, store build-outs, or other ERP transactions. FLEXIBLE IMPLEMENTATION THE RIGHT AMOUNT OF LOGIC AT THE POS The ONESOURCE Indirect Tax retail POS architecture supports multiple implementation strategies based upon the unique needs of a retailer s corporate architecture and network capabilities. Whether you have the need for a centralized server shared by independent global store locations, or hold logic at the POS terminal, ONESOURCE Indirect Tax determination is a patented universal tax engine that can accommodate multiple types of POS systems, e-commerce, and ERP systems while using a single tax engine instance. A customized extract file delivers product-specific taxability rules and exemptions, down to the terminal or e-commerce site for real-time tax determination that is nondisruptive to the customer check-out experience. CONSOLIDATED SALES AND USE TAX RETURNS ONESOURCE Indirect Tax streamlines the compliance process for retailers. A tax collector collects and reads all daily receipts, then maps the data elements to a format dictated by the specific tax requirements for the retail enterprise. With ONESOURCE Indirect Tax providing a centralized transaction database repository, ERP data can be combined with brick or click sales data to obtain the accurate tax result, and to facilitate consolidated sales and use tax returns. Tax Data ONESOURCE Indirect Tax Consolidates Transaction Tax Management Across the Retail Enterprise ONESOURCE INDIRECT TAX SINGLE SOURCE FOR TAX Tax Data Retail Sales Operations Supply Chain Operations Point of Sale Call Center Web Transaction Data Requisition Purchasing Accounts Payable Transaction Data

4 MINIMIZE IMPLEMENTATION RISKS AND IT MAINTENANCE COSTS ONESOURCE Indirect Tax has three-tier architecture, built on industry-standard Java EE technology and an object-oriented design that provides the platform independence and technology investment to deliver value, both now and in the future. It is cost effective to install, administer, upgrade, and support, which minimizes impact on IT services and lowers your total cost of ownership. SSAE 16 CERTIFIED TAX RESEARCH The ONESOURCE Indirect Tax research team, comprised of CPAs, tax and legal experts, tracks and analyzes tax law for over 15,000 U.S. taxing jurisdictions in more than 175 countries. Retailers trust that We adheres to the strictest standards for accuracy, with our data and processes successfully meeting SSAE 16 certification. Thomson Reuters delivers indirect tax and product taxability data to many of the world s largest retailers on a monthly basis. Combined with the ability to configure a retailer s own products and product category exceptions, ONESOURCE Indirect Tax can accommodate your special product taxability needs. QUICK AND EASY CHANGES FOR SALES TAX HOLIDAYS With an average of over 1,400 tax changes per year in the United States alone, it is a huge task for retailers to keep up to date with the latest rates and rules. Thomson Reuters keeps abreast of taxability changes that affect retail customers, and delivers these changes automatically, so that your company can breathe easy, and concentrate on sales instead of tax changes. Thomson Reuters SSAE 16 certified tax research is not limited to just rates and rules, but also includes critical tax items such as product taxability, sales tax holidays, and other fees forced upon retail transactions. And best of all, Thomson Reuters timely, automatic updates can be implemented throughout your organization without disrupting daily operations. Once configured, Determination eliminates manual calculations and manual tax updates performed by store clerks or by IT for e-commerce and call center software. There is no need to distribute multiple revisions of matrices, tables, or custom programming of complex tax logic for every sales tax holiday. ONESOURCE Indirect Tax takes the burden of tracking product taxability and jurisdiction changes for a retailer s entire product mix and automates the rate updates. Retailers enjoy increased efficiencies, increased accuracy, lower total cost of ownership, and greater productivity enabling employees to focus on your core business.

5 KEY RETAIL CAPABILITIES: Sales tax holidays SKU level taxability In-store coupons Manufacturer coupons Gift cards Sales and promotional items Layaways Refunds and exchanges Restocking fees Shipping exceptions Food and beverage Installation services Warranties Urban enterprise zones White goods, ecological fees Excise taxes SOX requirements ONESOURCE Indirect Tax Retail Customers: Best Buy Burger King Chick-Fil-A CyberSource Digital River JCPenney Power Systems Walmart And More!

6 onesource Corporate Solutions Workflow - Software - Services - Consulting - Data Management - Research global solutions Tax Planning Tax Provision Transfer Pricing WorkFlow Manager No matter where you do business today, a global perspective is essential to achieve success. That s why Thomson Reuters has focused on developing tax software and services that function globally and enable customers to maintain accurate and seamless compliance with increasingly complex international tax laws and accounting rules. LOCAL solutions AMERICAS EMEA APAC ONESOURCE from Thomson Reuters provides the localized resources and expertise you need to manage your taxes in numerous jurisdictions worldwide and we continue to expand. Bridging important language, currency, and regulatory gaps, our local solutions and software can help you smoothly interact with the tax requirements and accounting practices in your specific location. Income Tax Indirect Tax Property Tax Tax Information Reporting Trust Tax Accounts Production Corporate Tax Indirect Tax Tax Information Reporting Corporate Tax Fringe Benefits Tax Indirect Tax Trusts Corporate Headquarters 2395 Midway Road Carrollton, TX Reuters image credits: Rafael Marchante, David Gray, Pichi Chuang, Paul Hackett, Shaun Best, Mohsin Raza, Lucas Jackson US/Canada: onesource.indirecttax@thomsonreuters.com EMEA: onesource.emea@thomsonreuters.com Australia: onesource.anz@thomsonreuters.com Asia: onesource.asia@thomsonreuters.com Contact Us Today: , Ext. 1 Indirect_Tax_Retail_BR_6-13_???code 2013 Thomson Reuters/ONESOURCE. All Rights Reserved.

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