United Payment Services United Connect Invoices

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1 United Payment Services United Connect Invoices An Automated Invoice Payment Processing Solution Secure Payment Solutions for all businesses 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 1

2 United Payment Services, Inc ( United Payment Services ) has made efforts to ensure the accuracy and completeness of the information in this document. However, United Payment Services disclaims all representations, warranties and conditions, whether express or implied, arising by statute, operation of law, usage of trade, course of dealing or otherwise, with respect to the information contained herein. United Payment Services assumes no liability to any party for any loss or damage, whether direct, indirect, incidental, consequential, special or exemplary, with respect to (a) the information; and/or (b) the evaluation, application or use of any product or service described herein. United Payment Services disclaims any and all representation that its products or services do not infringe upon any existing or future intellectual property rights. United Payment Services owns and retains all right, title and interest in and to the United Payment Services intellectual property, including without limitation, its patents, marks, copyrights and technology associated with the United Payment Services. No title or ownership of any of the foregoing is granted or otherwise transferred hereunder. United Payment Services reserves the right to make changes to any information herein without further notice United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 2

3 CONTENTS CONTENTS... 3 THE UNITED ADVANTAGE WHY MORE MERCHANTS CHOOSE UNITED PAYMENT SERVICES... 4 UNITED CONNECT SUITE OF PAYMENT SOLUTIONS - BEYOND CONNECT INVOICES... 5 WHAT IS UNITED CONNECT INVOICES AND HOW CAN IT HELP YOUR BUSINESS?... 6 HOW DOES UNITED CONNECT INVOICES WORK?... 7 CUSTOMER SELF-SERVE PROCESS (UNITED CONNECT SECUREPAY)... 8 CUSTOMER WEB ACCESS - WELCOME CUSTOMER LOGIN PAYING INVOICES ONLINE PAYMENT METHOD TRANSACTION RECEIPT CUSTOMER SERVICE PROCESS (MY MERCHANT CONSOLE) CUSTOMER PROFILE INVOICES VIEW PROCESS TRANSACTION TRANSACTION RECEIPT REPORTS, NOTIFICATIONS AND REMINDERS PCI COMPLIANCE PCI COMPLIANCE EFFORT UNITED CONNECT INVOICES - VALUE PROPOSITION United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 3

4 THE UNITED ADVANTAGE WHY MORE MERCHANTS CHOOSE UNITED PAYMENT SERVICES Secure Payment Solutions for all businesses Extremely competitive rates Established in 1998 Premier provider of electronic payment services including: credit cards, debit cards, gift/ loyalty cards, and electronic check/ check guarantee services. Exclusive provider of the revolutionary United Connect Business Suite of Payment Solutions including United Connect Invoices! World class technologies delivered with highest level of standards, values, ethics, & service Support for nearly every terminal, POS or application on the market In-house Underwriting, Risk Management, Technical Support & Customer Service Highest rating with the Better Business Bureau Certified Payment Card Industry (PCI) Level 1 Service Provider No Effort PCI Compliance Solutions for merchants large and small One stop shop for all merchant services : Merchant Account, Terminal, Internet Gateway, Shopping cart, storage of customer credit cards on file Knowledgeable, Professional Sales Consultants Most Advanced Automation Services designed to reduce cost and increase cash flow United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 4

5 UNITED CONNECT SUITE OF PAYMENT SOLUTIONS - BEYOND CONNECT INVOICES Take Control over every Penny Click to watch the United Connect Suite Overview Video Revolutionary Reporting system that tracks transactions from initial authorization all the way to the merchant bank account. Accept Customer Payments Anytime/ Anywhere Online Virtual Terminal (VT) enabling manual transactions 24/7 from anywhere in the world. Also supports Level II data. Mobile Virtual Terminal allows credit card processing on your iphone, Blackberry, etc. Shopping cart/ hosted payment site to securely accept payments via or website. Enjoy Piece of Mind ( No Effort PCI Compliance ) Process Returning Customer payments using cardholder data securely stored on our gateway. Process and maintain manually or use the Connect SecurePAY Customer Payment Portal for customer self serve. Automatically schedule Recurring Payments (subscription payments) using cardholder data securely stored on our gateway. Automate Invoice payment due notification and Invoice online payment collection using our Secure FTP API along with gateway Invoice notification with Click to pay link. Save Time, Improve Processes and Expand your Business Developer API Integrate United Connect into your in house Accounts Receivable systems or your Ecommerce website and perform all United Connect functions including: transaction processing, Ecommerce checkout, process returning customer transactions using cards stored on file with us (No Effort PCI Compliance), automated bulk payment processing, customer credit card on file maintenance, and automated invoice payment. Retail (Swiped) United Connect Payment Gateway BASIC PREMIUM 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 5

6 WHAT IS UNITED CONNECT INVOICES AND HOW CAN IT HELP YOUR BUSINESS? End-to-end, "No Effort" PCI compliant, Automated Invoice Payment Processing Solution! United Connect Invoices is an end-to-end solution for businesses to extend their in-house Accounts Receivable systems/ processes and completely automate their invoice payment processing. It is part of the United Connect Business Suite of Payment Solutions and includes our inherent "No Effort" PCI compliance reducing a business's PCI compliance responsibilities/ effort to an absolute minimum. Primary components of United Connect Invoices include: Easy integration into your business with simple import and export of invoice data files (as well as optional Adobe pdf Invoice details). Customer Payment Information Management (CPIM) - PCI compliant system to manage one or more credit cards online to be used for future payments of recurring customers. Management of cards on file can be done by merchant Customer Service/ Accounting teams ( as well as directly from the customer (United Connect SecurePAY...website skinned to look like your company) Invoice Payment Processing - PCI compliant system to make payments on one or more pending/ outstanding customer invoice(s). Invoice payments can be made by merchant Customer Service/ Accounting teams ( as well as directly from the customer (United Connect SecurePAY...website skinned to look like your company) Automated Invoice Payment Due Notifications and Reminders ed to customers based on merchant configured Reminder Schedule. Includes Credit Card nearing expiration Reminder Schedule as well. Extensive online and automated reporting for merchants to update their in-house systems. Access to the full breadth of features within the United Connect Business Suite of Payment Solutions United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 6

7 HOW DOES UNITED CONNECT INVOICES WORK? 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 7

8 CUSTOMER SELF-SERVE PROCESS (UNITED CONNECT SECUREPAY) The following slides show a step-by-step example of the United Connect Invoice process from your Customer's perspective. The process begins with invoice data uploaded to the United Connect gateway. If the invoice is for an existing customer and the customer already had a credit card on file, the invoice would be automatically paid and the customer (and merchant) sent an receipt. If this was a new customer or a customer that did not have a credit card on file, the process is shown on the following slides: 1. United Connect gateway sends a Payment Due to customer. This is easily customizable by the merchant. 2. Customer clicks imbedded link in and is brought to the United Connect SecurePAY website. The United Connect SecurePAY website has many options to customize to look like your company image. 3. Customer logins into United Connect SecurePAY and is presented with one or more invoices to pay. 4. Customer enters credit card information and is given the choice to store credit card for future use. 5. Payment is completed and the customer is ed a receipt as well as presented one immediately that can be printed or saved as Adobe pdf United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 8

9 CUSTOMER WEB ACCESS - WELCOME United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners 9

10 CUSTOMER LOGIN 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 10

11 PAYING INVOICES ONLINE 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 11

12 PAYMENT METHOD Returning customers will be able to select from one or more credit cards on file 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 12

13 TRANSACTION RECEIPT 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 13

14 CUSTOMER SERVICE PROCESS (MY MERCHANT CONSOLE) The following slides show a step-by-step example of the United Connect Invoice process from the Merchant or Customer Service/ Accounting Team perspective. My Merchant Console is a secure website hosted by United Payment Services and provided to merchants to manage all aspects of their merchant account and United Connect services. One of the functions is an easy to use Customer Payment Information Management system to manage one or more credit cards on file for each of the merchant's customers and use these cards to transact invoice and/or ad hoc payments. As before, the process begins with invoice data uploaded to the United Connect gateway. If the invoice is for an existing customer and the customer already had a credit card on file, the invoice would be automatically paid and the customer (and merchant) sent an receipt. At any time, the Customer Service/ Accounting team can log into My Merchant Console and: 1. Access customer record of customer to execute invoice payment. 2. View one or more pending/ outstanding invoices due. 3. Execute payment on invoice(s) using credit card on file, adding a new credit card, or using a card for an ad hoc single payment. 4. Payment is completed and the merchant and customer are ed a receipt as well as merchant is presented one immediately that can be printed or saved as Adobe pdf United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 14

15 CUSTOMER PROFILE 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 15

16 INVOICES VIEW 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 16

17 PROCESS TRANSACTION 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 17

18 TRANSACTION RECEIPT 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 18

19 REPORTS, NOTIFICATIONS AND REMINDERS Revolutionary Reporting system that tracks transactions from initial authorization all the way to the merchant bank account. Online Graphical, Interactive and Exportable Reports Bank Activity Detail, Batch Detail, Transaction Detail Interchange Detail Orders, Invoices Customer Detail, Credit Card nearing expiration Recurring Billing/ Subscriptions Notifications Transaction Receipt, Order Receipt (Merchant & Customer) Credit Card nearing expiration (Merchant & Customer) Changes to customer, credit card on file records Delivered via Secure FTP Bank Activity Detail, Batch Detail, Transaction Detail Invoice Payment Status Invoices Due Reminders Automated reminders to alert customers when invoices are due Customized notification frequency for due, overdue, and past due invoices notifications 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 19

20 PCI COMPLIANCE Payment Card Industry (PCI) compliance is a set of rigorous standards which are designed to protect credit card data in all its forms. It is specified by the PCI Security Standards Council and enforced by the credit card companies. All merchants accepting credit cards must maintain PCI compliance. PCI Compliance is extremely difficult, time consuming, and expensive. The requirements for PCI compliance is a different set but in league with SOX or HIPA compliance in terms of length and complexity. Non-compliance/ Data breach means penalties: Retailer TJ Max recently settled for $9.6M as a consequence of card holder data breach Fines range from $5,000 - $250,000 per month per incident Rates and fees will increase Potential termination of merchant account 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 20

21 PCI COMPLIANCE EFFORT United Connect minimizes your PCI compliance effort! Nearly all other Solutions Eliminate 100% of card holder data from merchant owner resources. COMPLETE THE SMALLEST PCI COMPLIANCE ASSESSMENT. ONLY 11 SIMPLE QUESTIONS! Merchants who have recurring customers need to store customer credit cards onsite. This forces them into a PCI SAQ D and must complete 246 assessment line items!!! Authorize transactions for without processing/transmitting card data Issue refunds on previous sales without storing credit card number Process future customer payments without storing credit card number Merchant application must process/ transmit credit card number for authorization Merchant application must store credit card number to issue refund Merchant application must store credit card number to process future payments Reduce merchant PCI requirement to an absolute minimum 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 21

22 UNITED CONNECT INVOICES - VALUE PROPOSITION United Connect Invoices provides an end-to-end solution for businesses to extend their inhouse Accounts Receivable systems/ processes and completely automate their invoice payment processing. It is part of the United Connect Business Suite of Payment Solutions and includes our inherent "No Effort" PCI compliance reducing a business's PCI compliance responsibilities/ effort to an absolute minimum. Easy integration Customer Payment Information Management (CPIM) - PCI compliant system to manage one or more credit cards online to be used for future payments of recurring customers. Includes for both Customer Facing and Merchant facing solutions Invoice Payment Processing - PCI compliant system to make payments on one or more pending/ outstanding customer invoice(s). Includes for both Customer Facing and Merchant facing solutions Automated Invoice Payment Due Notifications and Reminders Extensive online and automated reporting for merchants to update their in-house systems. Includes all the features of the United Connect Business Suite of Payment Solutions. "No effort" PCI Compliance No size limit, incremental pricing, or restrictions based on number of: customer accounts customer service representatives accounts credit cards on file 2010 United Payment Services. All Rights Reserved. All trademarks, service marks and trade names references in this material are the property of their respective owners. 22

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