2016 ENTRY. international.eit.ac.nz. Information for International applicants STUDENT PROFILE. Name Chengcheng Lu (Krystal) Country China

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1 New Zealand Certificate in Tourism (Level 3) with strands in Visitor Experience and Tourism and Travel New Zealand Certificate in Tourism (Level 4) with Operations endorsement New Zealand Diploma in Tourism and Travel (Level 5) Information for International applicants 2016 ENTRY Tourism Opportunities is a full-time, two year programme which provides a pathway to a career in many aspects of tourism and travel. Three New Zealand qualifications, and two City and Guilds qualifications are included. Tourism Opportunities prepares graduates for an exciting range of employment opportunities in the tourism and travel industries. In particular, the programme is designed to develop skills to be able to: Apply knowledge of customer service and selling skills Apply tourism workplace practices Demonstrate knowledge of Hawke s Bay and New Zealand as tourist destinations Demonstrate a broad knowledge of the tourism and travel industry Apply knowledge and attributes required for a barista role Demonstrate knowledge of tourism business systems Manage first aid in an emergency Apply knowledge of marketing in tourism Demonstrate knowledge of tourism quality management and control Apply knowledge of tourism event planning Qualification and Level The Tourism Opportunities programme leads to the following qualifications: New Zealand Certificate in Tourism (Level 3) with strands in Visitor Experience and Tourism and Travel New Zealand Certificate in Tourism (Level 4) with Operations endorsement New Zealand Diploma in Tourism and Travel (Level 5) City & Guilds Level 1 Certificate in International Tourism; City & Guilds Level 2 Diploma in International Tourism; and First Aid Certificate Length New Zealand Certificate in Tourism (Level 3) - 17 weeks New Zealand Certificate in Tourism (Level 4) - 17 weeks New Zealand Diploma in Tourism and Travel (Level 5) - One year Start dates 15 February (Levels 3 and 5); 18 July (Level 4) Study options Fees Total number of credits Class times Individual study hours Location Full-time New Zealand Certificate in Tourism (Level 3) - NZ$9,600 New Zealand Certificate in Tourism (Level 4) - NZ$9,600 New Zealand Diploma in Tourism and Travel (Level 5) - NZ$19,200 Year Year Classes are scheduled between 8.30am and 3.30pm, Monday through Friday. Plan to use about 15 to 20 hours per week out of class time to complete your study. Napier Campus Contact International Centre Phone: international@eit.ac.nz STUDENT PROFILE Name Chengcheng Lu (Krystal) Country China EIT is a good study environment with a relaxed lifestyle that s great for students to focus on study in Napier, Hawke s Bay. I find people who are living in Napier are very friendly and the lifestyle is suitable for me to focus on my study. I studied English at the EIT language centre last year and then transferred to the Diploma in Tourism and Travel, as it is an interesting major that can open my horizon and offer more working opportunities in New Zealand. Both the teachers and classmates are a great help to me in class so I love it here! international.eit.ac.nz SEPT 2015

2 STUDY HIGHLIGHTS SUMMARY Excellent facilities including The Travel Centre, set up to simulate a travel agency, providing students with a hands-on, practical approach to learning Hawke s Bay is a New Zealand tourism hotspot and the passenger cruise market into Napier Port alone has grown by 548% over the past five years PROGRAMME DATES SEMESTER ONE Programme Starts Monday, 15 February 2016 Easter Holidays March Term One Holidays 15 April - 29 April Term Two Starts Monday, 2 May ANZAC Day Monday, 25 April JOB OPPORTUNITIES The tourism and travel industry has a very wide range of exciting jobs on offer. Travel Agency Visitor Information Offices Airlines Transportation Accommodation MICE (Meetings, Incentives, Conferences and Events) Tourist Attractions Tour Guides For further details visit: Queen s Birthday Semester One Ends Mid Year Holidays SEMESTER TWO Semester Two Starts Term Three Holidays Term Four Starts HB Anniversary Day Labour Day Monday, 6 June Friday, 24 June 27 June - 15 July Monday, 18 July 26 September - 7 October Monday, 10 October Friday, 21 October Monday, 24 October ADDITIONAL COSTS $250 Uniform $30 Atlas ENTRY CRITERIA Information sessions are provided for students and there may be individual interviews with tutors in cases where the application raises some doubt about the suitability of the programme for the student. ENGLISH LANGUAGE ENTRY REQUIREMENT Students are required to have attained an acceptable level of English language fluency. This may be demonstrated in a variety of ways, including successful study in English, completion of a New Zealand Certificate in English Language (Level 3), approved scores on IELTS tests (5.5 Academic with no band score lower than 5.0), completion of accepted international equivalents, or completion of an EIT assessment. ENTRY WITH CREDIT You may already have some knowledge or skills that can be recognised as part of your intended study. This may take a number of different forms including study while at high school, study at a private training establishment, workplace training or other tertiary study. If you think you may qualify, you may want to apply for Cross Credit. Cross Credit is based on the equivalency of courses or qualifications. You would apply for Cross Credit if you have passed a very similar course at the same level. Programme Ends Friday, 25 November 2016 You will be asked to provide details of anything that you would like to be considered as credit toward your intended programme of study, as part of your application. You must apply prior to enrolment. Cross Credit cannot be awarded for a course if you are already enrolled in that course. An original transcript or notice of results from the institute at which you previously studied (or verified copies) will be required for all applications. For further information and enquiries about Cross Credit please contact international@eit.ac.nz LITERACY AND NUMERACY SKILLS A literacy and numeracy assessment is part of the preparation for all levels one to three programmes. This is a national requirement from the Tertiary Education Commission (TEC). This information gives your tutors information on what you already know to help them provide the help that you may need in your studies. There are two assessments. The first assessment will take place within the first three weeks of the programme. The second will be a week or two before you finish the programme. This final assessment will show how you have improved with your Literacy and Numeracy skills. There will always be a tutor to help you when doing the assessment. The most important thing to know about this assessment is that you CANNOT fail. You will merely get information on your literacy and numeracy skills. The result will NOT have an impact on any of your assessment marks in your course work.

3 ASSESSMENTS ACADEMIC STAFF To receive the New Zealand Certificate in Tourism (Level 3), the New Zealand Certificate in Tourism (Level 4), and the New Zealand Diploma in Tourism and Travel, students must achieve a grade of C- or better averaged across all of the summative assessments in each course. Every summative assessment within a course must be submitted to pass that course. Our lecturers are highly trained professionals, with expertise in tourism and travel. Staff maintain contacts with other professionals through organisations such as Service Industry Qualifications Training Organisation (Service IQ), New Zealand Tourism Industry Association (NZTIA), International Air Transport Association (IATA/UFTAA), Travel Agents Association of New Zealand (TAANZ). Assessment is ongoing and will take any of the following forms: We value our partnership with students and aim to provide quality education in a supportive environment, encouraging personal growth and professional development. Product reports and manuals, Industry journal, role play, case studies, practical demonstrations, on-line quiz, presentations, tests and exams. The City and Guilds qualifications are assessed by an external examination. FACILITIES The Travel Centre, which is set up to simulate a travel agency is used for role plays and we also have a resource room available for student study. WORK EXPERIENCE Second year students are required to complete 60 hours work experience as part of the Tourism Business Development course. NAME QUALIFICATION Nikki Lloyd Programme Coordinator for the EIT Tourism & Travel programmes ATTTO Level 4 qualified, IATA/UFTAA Foundation Level Diploma, National Certificate Adult Education and Training. Worked in the Travel Industry for 12 years. Tutor in Travel for 15 years. Sue McCarthy ATTTO Level 4 qualified, IATA / UFTAA Consultant Level Diploma, Diploma in Tertiary Teaching Stage 1. Worked in the Travel Industry for 11 years. Tutor in Travel for 21 years. Anne Keech National Certificate Adult Education and Training. Worked in the travel industry for 31 years. Tutor in Travel for ten years.

4 PROGRAMME INFORMATION The New Zealand Certificate in Tourism (Level 3) is offered with strands in both Visitor Experience and Tourism & Travel. The programme also includes the internationally recognised City & Guilds Certificate in International Tourism. The programme consists of five courses, with the teaching and learning for the City & Guilds Certificate integrated. Students must successfully complete each course with a grade of C- or better averaged across all of the summative assessments in each course in order to be awarded the qualification. Barista training is included in this qualification. COURSE BRIEF DESCRIPTION CREDIT VALUE NZQA LEVEL SEMESTER OFFERED TOUR3.01 Customer Service and Sales TOUR3.02 Tourism Workplace Practice TOUR3.03 Get Me To Hawke s Bay TOUR3.04 Destination New Zealand TOUR3.05 The Tourism and Travel Industry TOUR3.10 City & Guilds Certificate in International Tourism 1 The New Zealand Certificate in Tourism (Level 4) is offered with Operations Endorsement. The programme includes the internationally recognised City and Guilds Diploma in International Tourism. The programme consists of four courses, with the teaching and learning for the City and Guilds Certificate integrated. The City and Guilds Diploma includes an external examination. This will be held in early December; date to be confirmed. Students must successfully complete each course with a grade of C- or better averaged across all of the summative assessments in each course in order to be awarded the qualification. First Aid training is included in this qualification. TOUR3.41 The Customer Experience TOUR4.02 Tourism Workplace Operations TOUR4.03 Destination Development TOUR4.04 Tourism Business Systems and Processes TOUR4.10 City and Guilds Diploma in International Tourism 2 The New Zealand Diploma in Tourism and Travel (Level 5) consists of eight courses. Students must successfully complete each course with a grade of C- or better averaged across all of the summative assessments in each course in order to be awarded the qualification. Bar Manager s Certificate training is included in this course. TOUR5.01 Communications Practice in Tourism TOUR5.02 Managing Tourism Workplace Practices TOUR5.03 Tourism Industry Principles TOUR5.04 Destination Investigation TOUR5.05 Marketing in Tourism TOUR5.06 Tourism Business Development TOUR5.07 Fundamentals of Finance and Quality Assurance in Tourism TOUR5.08 Tourism Event Planning

5 01 Complete and sign our international student application form 02 Attach certified copies translated into English of your: Passport or birth certificate Proof of name change (if applicable) Evidence of your English language proficiency ie. IELTS or equivalent Academic transcripts and qualification certificates Please note that some programmes may require you to submit additional documentation such as your Curriculum Vitae, portfolio or references. Please check our website for any programme specific documentation required. 03 Send your application to us The easiest way is to send it by to We d also be happy to accept it by post. You can also now apply online at 04 We will assess your application and let you know the outcome as soon as possible If you are accepted we will send you an Offer of Place along with details of the fees payable. If you do not meet all of the entry criteria we may issue you with a Conditional Offer of Place. You will need to meet all of the conditions as set out on your Offer of Place before you can apply for your Student Visa. 05 Pay your fees and apply for your Student Visa Once you have accepted your offer to study with us and paid your fees, we will send you a receipt that you will need to submit when applying for your visa. Details on applying for your Student Visa are available on the Immigration New Zealand website 06 Let us know your arrival details Once your visa has been approved you can then book your flights. Please let us know your arrival details whether you ll be living in EIT accommodation or not. If you are staying in EIT accommodation, we will arrange for you to be collected from the Napier airport for FREE. Please note that you must be 18 years of age or older when you begin your studies at EIT. DISCLAIMER. The programme fees, other costs, entry requirements, duration, and programme start dates are for 2016 and are listed as a guide only. All fees shown in the prospectus are in New Zealand dollars and include Goods and Services Tax (GST) at current rates. Programme content is based on current information and may be subject to change. EIT reserves the right to cancel or postpone any programme and shall not be liable for any claim other than that proportion of the programme fee, which the cancelled or postponed portion bears.