Healthcare Innovation Centre The Capital Region of Denmark. Innovation within Healthcare new Products, Concepts, Services, Organisational Forms

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Matthew Ramsey
7 years ago
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1 Healthcare Innovation Centre The Capital Region of Denmark Innovation within Healthcare new Products, Concepts, Services, Organisational Forms Susie A. Ruff, Head of Healthcare Innovation Centre M. Sc. International Business Administration 4 years as Regional Export Manager 12 years in the Danish Ministry for Foreign Affairs 3 years at Danish Design Centre 2 years at the Capital Region of Denmark.

2 Key numbers Capital Region of Denmark 12 hospitals Psychiatry and organisation for the Disabled 6,500 beds More than 3,000,000 treated patients (in and out patients) 1,800 General Physicians 40,000 employees, mainly healthcare prof. Net financial expenses approx. 4,600 mill. Euro 2nd largest organisation/company in Denmark 1,6 mill. inhabitants

3 Challenges/ Burning Platform - Growing need for medical treatment - Decreasing number of tax payers - Increasing costs examinations, medicine, hospitals - Chronically ill population is increasing - The patient as a consumer

4 Healthcare Innovation Centre, The Capital Region of Denmark Was established in August 2009 and is located at the University Hospital at Herlev. Initiates innovation projects in all 12 hospital units of the Capital Region + Psychiatry and the Disabled Is funded by the Regional Growth Forum of the Capital Region of Denmark as well as the 14 units of the region. Work interdisciplinary with hospitalstaff, industry, research institutions, designers and others. Our Goal is to develop new products, concepts, services, organisations structures focus is not only on technology

5 Innovation seen through our eyes? New ideas that become practice and are implemented, creating value for a larger target group, including the healthcare sector and industry. Includes physical products, services, new concepts and organisational changes. Based around the users

6 Innovation Camp: Clinicians work on Prototyping

7 Healthcare Innovation Lab simulation as a user-driven method of developing new products, services and concepts for the healthcare sector of the future Project period: February 2010 April 2012 Supported by: the Danish Enterprise and Construction Authority

8 - A notable public-private sector laboratory for valuecreating innovation of new products and concepts for healthcare A physical/virtual laboratory where new products and services are developed and tested with the user at the centre, using simulation close to the clinic and as an integrated part of the hospital Methodology: Simulation as user driven innovation method New Business Models (Public-Private)

10 Public-Private Innovation Partnership

11 Healthcare Innovation Lab methodology Simulation as an innovation tool/user-driven innovation method The traditional way: Simulation is used for training and education of healthcare professionals (incl. at the Danish Institute of Medical Simulation, Capital Region of Denmark) New at the Healthcare Innovation Lab: Simulation is used for innovation = product development. Public/private sector innovation partners develop together from the start (companies in the field of medicine, IT, construction, services with clinicians/hosp. departments and research institutions).

12 The Platform the Methodology

13 The innovation concept for Heathcare Innovation Lab Concept: 3 x 3 activities Observation > Innovation > Simulation

14 Three demonstration projects/business cases show the possibilities and value of simulation as an innovation tool: The Outpatient Clinic of the Future Functional and organisational planning in outpatient clinics (Department of Gynaecology, Herlev H., DTU Management and Health, Grontmij, Healthcare Innovation Centre) Mobile blood test results Mobile summary of test results (Department of Gastroendocrinology, Bispebjerg Hospital) Telemedicine - Treatment at a distance Cardiac Insufficiency Telemedicine (Medical Department, Bornholm Hospital; Department of Cardiology, Herlev Hospital).

15 The importance of the Script

16 Case A: The Outpatient Clinic of the Future why and how The trend towards shorter periods of hospitalisation and more outpatient checks will continue in the coming years. The way in which we organise the work flow and outpatient clinics to best effect in the future is therefore very important. There is little national and international research about the Outpatient Clinic of the Future. The project group has applied table-top simulations using cardboard and paper models. The simulation model has been used to reveal the needs of the users (patients and clinicians) for physical frameworks that put the patient at the centre while at the same time supporting the staff's work processes to best effect.

17 A. The Outpatient Clinic of the Future What? The essential aspect of the new outpatient clinic concept is a new room model. It addresses the problem caused by long corridors, where patients and staff are walking in and out and past each other, thus hindering cooperation and the general outlook. The new room model is circular and has been named the Star Model, providing a more efficient use of staff resources and a much better patient experience.

18 Test-case: Hillerød Surgical Outpatient Clinic > Workflow analysis - new flow of patients > The Paperless Outpatient Clinic

19 Case B: Mobile Blood Test Results How can user-centrered design and simulation improve IT in healthcare? Adverse events constitute an increasing and very serious problem in Danish hospitals. Clinicians need tools that insure patient safety. Prototype developed and tested on a Windows platform. HTML version of a prototype has been developed simultaneously so that test users can access via the Internet on a Smartphone or small tablet. The process has, among others, consisted, of a series of simulations with focus on the user (clinicians).

20 The vision for the Innovation Lab Small scale Simulation in the Clinic/ward Medium scale Simulation in the Danish Institute for Medical Simulation Large scale Test on a large scale Dogville

21 Thank you for your attention! Q & A s?

FOR IMMEDIATE RELEASE

FOR IMMEDIATE RELEASE Bispebjerg and Frederiksberg University Hospital and Hitachi Agree to Begin Studies Targeting Joint Development of IT Driven Solutions to Increase Efficiency of Hospital Management