2017 Girl Scout Cookie Program

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1 2017 Girl Scout Cookie Program

2 TABLE OF CONTENTS 3. January 2017 Calendar of Events 4. February 2017 Calendar of Events 5. March 2017 Calendar of Events 6. April 2017 Calendar of Events 7. STEP 1. cookie BaSics The Girl Scout Promise and Law Who Can Participate in the Cookie Program? 8. What Does it Take to be a Troop Cookie Manager? What Does a Troop Cookie Manager Need? Troop Cookie Manager Learning Opportunities 9. Safety Guidelines 10. Where Can I Find More Helpful Information? Who Can I Contact for More Help? 11. What is This Year s Program Theme? How Much is a Box of Girl Scout Cookies? 12. How the Cookie Crumbles NYPENN s Sales Goal 13. Step 2. excite & encourage YouR GiRLs 5 Skills for Girls 14. Meet our Newest Cookie! 15. How is the Per Girl Average (PGA) Calculated? Proceed Levels Older Girl Opt-Out (C/S/A Only) 16. Troop Bonus Time! 17. Girl Inspired Rewards Cookie Dough Certificates How Can my Girls use their Cookie Dough? 18. Celebrate with Earned Patches 19. Step 3. HosT a GirL and parent meeting 20. Note Page S more Ideas! 21. What is the Digital Order Card (DOC)? 22. How Does the DOC work? TABLE OF CONTENTS - CONTINUED 23. Step 4. TiME to PlaCe an initial OrDEr!!! How to Submit your Initial Cookie Order (I/O) Need Cookies for your Booth Sales? 24. How to Submit your Initial Order Rewards 25. Step 5. TiME to pick up YouR cookies!!! Initial Order Deliveries and Pick Ups Cookie Problems? Product Complaints 26. Work with your SUCC for Delivery Information 27. Step 6. how to SeLL MoRE cookies & ReaCH GoALs! Council Gift of Caring (CGOC) Troop Gift of Caring (TGOC) 28. Selling Tips 29. Booth Sale Rules and Regulations Girl Scout Booth Sale Ratios SU/Troop Booths in ebudde Credit Cards at Booth Sales 30. ebudde Booth Scheduler for NYPENN Sponsored Booths How to Sign-up for a Booth Location in ebudde 31. Step 7. how to get MoRE cookies??? Need More Cookies? Pending Cupboard Orders 32. Too Many Cookies? 33. Step 8. ReSPonSiblE MoNey ManAGeMent Payment Policy ACH Debit Schedule 34. NYPENN Check Policy Parent Collection Policy 35. Step 9. closing out ThE ProGRam How to Assign Cookies & Submit your Final Reward Order 36. Step 10. CeLeBratE your AcHieVeMenTS! 37. Here are Some Amazing Experiences to use Troop Proceeds on! 38. Note Page - Goals...

3 Sunday Monday Tuesday Wednesday Thursday Friday Saturday January Cookie Convention Check our website for more details! COOKIE PROGRAM STARTS! DOC opens for girls to set up their online site! Emai function starts 1/ NYPENN CLOSED MLK DAY ebudde Booth Scheduler opens at 7pm on 1/18, 1/21 and 1/24! Check out page 30 and upcoming eblasts for more information! Sunday Monday Tuesday Wednesday Thursday Friday Saturday February Give Girls Goal Getter cards to cont. taking orders. Troop Initial cookie and reward order in ebudde by 11:59pm National GS Cookie Weekend National GS Cookie Weekend Dates and information subject to change without notice. Check often. Stay in contact with your SUCC for information. Check your for regular eblasts! questions to info@gsnypenn.org National GS Cookie Weekend 4

4 Sunday Monday Tuesday Wednesday Thursday Friday Saturday Council Sponsored Booth Sales Start! Initial Order Cookie Delivery Week 2/27-3/4 Check with your SUCC and Council eblasts for specific pick-up/delivery information! March ACH PULL 50% of INTIAL ORDER See page 33 for more info Last day to stop 50% Initial Order ACH PULL. See page 33 for more info Start assigning cookies to your Girls in ebudde! Troop Final reward order in ebudde by 11:59pm COOKIE PROGRAM ENDS!! And last day of Booth Sales! Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 April FINAL ACH PULL FOR REMAINING COOKIE BALANCE Last day to stop FINAL ACH PULL. See page 33 for more info

5 STEP 1. cookie BaSics The Girl Scout Promise On my honor, I will try: To serve God and my country, To help people at all times, And to live by the Girl Scout Law The Girl Scout Law I will do my best to be honest and fair friendly and helpful, considerate and caring, courageous and strong, and responsible for what I say and do, and to respect myself and others, respect authority, use resources wisely make the world a better place, and be a sister to every Girl Scout. Who Can Participate in the Cookie Program? Any girl in grades K-12, registered with NYPENN for the 2017 Membership Year is eligible to participate. A signed permission slip is also required for her to participate. Any adult, registered/ appointed with NYPENN for the 2017 Membership Year is eligible to participate as a volunteer. Read, sign & return the Cookie Program TCM/Leader Agreement, Booth Agreement, along with a signed copy of the 2017 Cookie Program Payment Policy Agreement (if applicable) to your Service Unit Cookie Coordinator (SUCC) before the start of the program. What Does it Take to be a Troop Cookie Manager? A successful TCM must be: A registered member of NYPENN for 2017, along with a current background check, etc. Open to ask for help when needed Organized Enthusiastic Patient What Does a Troop Cookie Manager Need? A successful TCM needs: Regular access to computer with internet to login to ebudde. Most smart phones can also access ebudde as well. Regular access to a working address to collect up-to-theminute Cookie Program information Current troop bank account TCM Learning Opportunities Starting in December 2016, TCM can view minute long YouTube training videos at their convenience! Visit for links to the videos! Look for these video links: How To Get Started in ebudde How To Use Digital Order Card (DOC) How To Place A Pending Cookie Order How To Assign Cookies To Girls Check out for many more videos and learning opportunities for a GREAT Cookie Season! 7 8

6 First-Aid & After Hour Emergencies Follow the guidelines and procedures as established by SafetyCheckpoints & NYPENN. Call 1(800) and follow the instructions! A staff member will contact you ASAP!!! COOKIE SHORTAGES/ISSUES? PLEASE CONTACT NYPENN DURING NORMAL BUSINESS HOURS! Where Can I Find More Helpful Information? Girl Scouts of NYPENN Pathways, Inc. website. You will find links to LBB website and ebudde. Also, you will be able to download/print important cookie sales forms and paperwork. Little Brownie Bakers website troop website for ordering cookies and rewards watch fun videos, safety checkpoints and more from GSUSA! complete list of all local booths in your area blog.littlebrownie.com Exciting goal setting games and crafts for Girls to set goals! Who Can I Contact for More Help? If you need help with anything related to cookies, please contact your SU Cookie Coordinator (SUCC). They are available to help you with all aspects of the cookie program. My SUCC is: Their Their phone #: ( ) You can always info@gsnypenn.org and someone from NYPENN will return your as soon as possible. Additionally, contact NYPENN s Customer Care (800) and someone will be able to assist you during normal business hours! 9 10

7 What is This Year s Program Theme? For 100 years, girls have built skills and success, built friendships and dreams. Let s build this Girl Scout Cookie season bigger than ever - because there s nothing that can t be Built By Girls! This year s campaign theme invites all Girl Scouts and volunteers to celebrate the hard work and ingenuity of girls, and to build something great with cookies, friendships and fun. How Much is a Box of Girl Scout Cookies?? Girl Scout Thin Mints, Samoas, Trefoils, Tagalongs, Do-Si-Dos and Savannah Smiles are $4.00 a box. Girl Scout Gluten Free Toffee-Tastics and this year s newest cookie, S mores are $5.00 a box. All prices are clearly listed on the Girl order card. The Cookie Program is not a prepaid sale. GS Cookies are paid for at the time of delivery to the customer. The price of a box of cookies cannot be altered in any way for any reason. Cookie prices can be found on every order card! Remember: GS Cookies CANNOT be sold on ebay, Craigslist or any other similar site. Girls can customers through the Digital Order Card (DOC) inviting them to purchase cookies that are shipped directly to the customer! Girls will still receive credit for their sale towards rewards and the troop will earn proceeds! See pages for more information! How the Cookie Crumbles 100% of the proceeds from the Cookie Program, after payment to Little Brownie Bakers, stay within NYPENN to help support Girl Scouting in NYPENN Pathways! Cookie Money Distribution (at $4.00 per box) $0.14 Girl Reward Program Patches, rewards, Cookie Dough, etc. $0.58 to $0.73 Troop Proceeds Directly supports Troop activities $1.02 Little Brownie Bakers* Cost of the cookies *the cost to LBB for GF Toffee Tastics and S mores are $2.25/box $2.11 Membership, Program & Volunteer Services & Troop Bonus Provides funds for program events and support services, adult recruitment & trainings and maintenance of council properties. NYPENN s Sales Goal Every girl should be given an equal opportunity to experience the power of the Cookie Program. Our goal is to have 100% Girl participation. For the 2016 Cookie Program, NYPENN successfully achieved a final PGA of 159! By the end of the 2017 season, NYPENN has a final selling PGA goal of 165 boxes. That means that of all the girls that are selling, we would like to have a Per Girl Average (PGA) of 165 boxes We can make it! Together, we can do anything! 11 12

8 Step 2. excite & encourage YouR GiRLs 5 Skills for Girls What are your hopes for your Girl Scout? Certainly, you want her to make good decisions. Know how to manage money, and how to set and reach goals, like attending college. The Girl Scout Cookie Program helps her succeed today and prepares her for future success. There s a good reason it s a beloved family tradition. 1. Goal Setting: Your Girl Scout sets cookie sales goals individually and with her team, creates a plan to reach them, and develops cooperation and team building skills along the way! 2.Decision Making: Your Girl Scout helps decide how her team will spend their cookie money, furthering her critical thinking and problem solving skills that will help her in many aspects of her life. 3.Money Management: Your Girl Scout takes cookie orders, handles customers money and gains valuable and pratical life skills around financial literacy. 4. People Skills: Your Girl Scout learns how to talk to, listen to and work with all kinds of people while selling cookies. These experiences help her develop healthy relationships and conflict resolution skills she can use throughout her life. Meet our Newest Cookie! Inspired by campfire adventures, the new Girl Scout S mores are a time-honored campfire treat! Girl Scout S mores are crunchy graham sandwich cookies with a unique layering of creamy chocolate and marshmallowy filling. Each cookie features a beautifully embossed image of one of the five Girls Choice Outdoor Badges, custom-designed exclusively for Girl Scouts. The tradition of making and enjoying s mores in the outdoors was popularized by Girl Scouts as early as the 1920s. Rich with Girl Scouting history, Girl Scout S mores are also a great cookie to lead the way into the future. We created these s more-inspired cookies in response to popular consumer trends. Get ready for S more fun! This cookie season will mark 100 years of Girl Scouts selling cookies. Be sure to check in often at for the latest news and frequently asked questions about Girl Scout S mores and all of our delicious cookies during this special anniversary year. 5. Business Ethics: Your Girl Scout is honest and responsible at every step of the cookie sale. Her business ethics here reinforce the positive values she is developing as a Girl Scout! This specialty-ingredient, S mores-inspired cookie was created with emerging consumer preferences in mind. Made with Natural Flavors Made with Cane Sugar No Artificial Colors No High-Fructose Corn Syrup No Preservatives No Partially Hydrogenated Oils Responsibly-Sourced Ingredients Celebrating the Outdoor Adventures $5.00 a box! of Girl Scouting! 13 14

9 How is the Per Girl Average (PGA) Calculated? PGA is based on the average sale of girls SELLING in the troop. Not girls registered. ebudde is already set up to calculate your troop s PGA automatically. As your troop increases their inventory by adding cookies from a cupboard or transferring from another troop, it will adjust the PGA. The Sales Report from ebudde provides a PGA breakdown for your Troop. Check it often! Proceed Levels! Troop earnings are based upon the PGA which is computed by taking the total number of boxes sold divided by the total number of girls selling. Based upon a troop s Girls Selling PGA, the troop can earn: PGA = $0.58 per box PGA = $0.63 per box 225+ PGA = $0.68 per box Older Girl Opt-Out (C/S/A Only) Registered C/S/A Troops have an opportunity to earn an additional $0.05 per box for their troop with the Older Girl Opt-Out option. The troop must achieve minimum 160 PGA by 3/27. Girls within Opt-Out troops will only earn Initial Rewards, Patches, Cookie Dough and Troop Bonuses. C/S/A Troops that enroll will have to unanimously agree to not receive rewards. The Opt-Out form (found online) must be completed by the girl & her parent/ guardian and returned to the Cicero Service Center by Friday 2/3. Qualifiying C/S/A troops will earn: PGA = $0.63 per box PGA = $0.68 per box 225+ PGA = $0.73 per box After the signed forms are received, periodic s will be sent to the TCM with the troop s status for opt out. If C/S/A troop qualifies, the additional proceeds will be adjusted to the Sales Report in ebudde at the end of the program! Troop Bonus Time! Initial Order (I/O) Bonus: Troops that achieve 165+ selling PGA by the Initial Order (I/O) submit on Thursday 2/9 will earn a $35 bonus for their Troop account! Plus...2 Vintage Cookie Trays for the TCM & Troop Leader! See the Girl I/O Rewards on page 24 I/O bonus still eligible to Opt- Out Troops Troop Final Reward Bonus What is better than one Troop Final Reward Bonus?? How about two Troop Final Reward Bonuses!!!! Troops that have a final Selling PGA 225+ can earn the Owl Anniversary T-Shirt along with 2 T-Shirts for the Troop Leader & TCM! Back by popular demand! Troops that achieve a final Selling PGA 250+ by Monday 3/27 will earn Enchanted Forest Water Safari tickets for ALL SELLING Girls in the troop and 2 Troop Adult Girl Scouts! Tickets will be mailed to the Troop Leader in May/June! Post I/O bonus still eligible to Opt-Out Troops 15 16

10 Girl Inspired Rewards Images of all the items can be found on the girl order card. Reward levels range from 25+ boxes to boxes. Rewards will be mailed to your SUCC in May (except for items earned at 750+, they will be mailed to each eligible girl around the same time). All rewards are cumulative including Cookie Dough (if selected). Girls that reach the 1500 level will not receive rewards prior to that level, except for patches and Afternoon with CEO at 1200 level. Cookie Dough Certificates Starting at the 250+ box level, girls can choose to earn $15 Cookie Dough Certificate. The max value a girl can earn is $50! Cookie Dough Certificates will become available to download/print through ebudde in May (Click REWARDS tab and then click PRINT for Certificates). Please note they can only be viewed ONCE, so be sure to save the document first for future reference! 250+ $15 Cookie Dough Certificate* 350+ $15 Cookie Dough Certificate* 500+ $20 Cookie Dough Certificate* *Cookie Dough is an or option. Girls must choose it to earn it. For more details, check out the order card! How Can my Girls use their Cookie Dough? o NYPENN resident camp o Girl program fees which NYPENN accepts registration o Any of NYPENN S retail boutiques or camp trading posts! Cookie Dough will expire Friday, December 15, 2017 Cookie Dough cannot be used towards earned awards, membership fees or camp deposits. Cookie Dough is not transferable. Cookie Techie Girls that sell at least 25+ boxes through the Digital Order Card (DOC) will earn the Cookie Techie patch! with Earned Patches Need S More Cookie Patches?? Additional cookie patches (and pin) are for sale in our Girl Scout Boutiques. Call to place your order! Booth Sales Girls earn by participating in a booth sale Volunteer For that special volunteer that helped with the Cookie Program! Council Gift of Caring (CGOC) Any girl that sells 25+ boxes for the CGOC program will earn this year s CGOC patch! Goal Getter Any girl that sets a sales goal & reaches/exceeds it would be eligible for this patch. National GS Cookie Weekend (NGSCW) Troops that work together going door to door taking orders during NGSCW Feb 24-26, can earn this patch Cookie Program Activity Pin Girls that follow GSUSA guidelines, can earn the 2017 pin! Visit our website for more!

11 Step 3. HosT a GirL and parent meeting It is extremely important to share the importance of the Cookie Program with the parent/guardians of your Girl Scouts. Not only does it inform them of your Troop s goals and plans, but it will increase involvement in the troop! Here are a few suggested topics for a parent meeting! S more Ideas! Items to Cover at the Meeting GOAL SETTING - work with your girls to see what they d like to achieve for this season. Maybe it is a trip or maybe they would like to all go to camp! Ask them! PROGRAM DATES - with the help of the calendar on pages 3-6, share the information with your parents so they are aware of program deadlines! Especially when orders and payments are due! PARENT EXPECTATIONS - what does your troop need help with? Do you need help sorting and picking up cookies? Do you need more troop helpers? This is a great way to communicate that with your parents. PERMISSION SLIPS - every single girl must have a signed permission slip before they can receive their order card. If a girl has a dual household, please have each household sign a permission slip. This meeting would be a great time to get signatures on the slips! DIGITAL ORDER CARD - also known as DOC, is an easy and fun way for girls to reach customers and ask them for their support in the Cookie Program! Encourage your girls to participate with the help of their parent/guardian! See pages for more information! 19 20

12 What is the Digital Order Card (DOC)? The DOC is an excellent way for Girls to take their Cookie Program to the next level! The DOC allows Girls to friends and family asking them to purchase GS Cookies online. Customers will have the convenience of paying for the cookies online and the cookies will ship directly to the customer within days! The DOC allows a Girl Scout to create her own Digital Cookie site, send marketing s to customers and take online orders with a credit card. How Does the DOC Work? Any GS registered with NYPENN for the 2017 Membership Year is eligible to participate. Participating girls MUST have a valid parent address included in her Girl registration. Parents will receive an from Girl Scout Cookie Program, with the subject line: Ready. Set. Register for Digital Cookie. This will provide a link & instructions on how to access the system and start-up their Girl Scouts account. Be sure they check their junk mail and/or promotions folder. Orders placed through DOC will be paid for online. All orders and payments flow directly into the ebudde system! No additional paperwork! Each girl can customize her page with a photo or video, plus information about her goals and what her troop will do with the proceeds from the program. In addition to enhancing the traditional Five Skills that Girl Scouts promote throughout the Cookie Program, the DOC allows a girl to track her sales with a real-time dashboard and analyze sales. It s quick & easy. Encourage your Girls to participate! Girls will set-up their site, send out s and watch the sales come in! Troubleshooting Remind parents to keep their eyes open for a Girl Scout Cookie Program . If parents do not receive an , be sure to have them contact info@gsnypenn.org for assistance. Having issues with the DOC site? Click the HELP button to connect with Customer Service through an online chat! DOC Opens January 13 DOC Closes March 26 Girls that sell 25+ boxes through the 21 DOC will earn the 2017 Cookie Techie Patch 22

13 Step 4. TiME to PlaCe an initial OrDEr!!! How to Submit your Initial Cookie Order (I/O) Prior to the I/O Submit on Thursday, February 9 at 11:59pm, be sure to review the list of your girls under the Girls Tab in ebudde. Please info@gsnypenn.org if you notice any girls not listed within your troop. Once you have checked the Girls Tab for accuracy, you can start entering their I/O into ebudde! Follow these easy steps for an easy I/O Submit!!! 1. Collect Girl s order cards. Girls can continue to sell and take orders. Be sure to give them back their order card, a new order card or hand them a Goal Getter card once your troop submits their order. 2. Click the INITIAL ORDER tab. 3. Click on a Girl s name. At the bottom of the screen, boxes will open up. Fill in the quantity by specific variety that she sold. 4. Click OK on the right side of the screen when you are done. 5. Click SAVE. Move on to the next girl until all the orders for girls are entered! All varieties will be rounded up to full cases for the I/O. *NOTE: Need to order Council Gift of Caring (CGOC) and/or Troop Gift of Caring (TGOC) cookies? Please reference page 27. Need Cookies for your Booth Sales? Troops can order Booth Sale cookies at the same time they order their I/O cookies for their Girls! These additional cookies will arrive with the Girl s I/O the week of February 28. How to Submit your Initial Order Rewards Even if you have girls that do not qualify for the I/ORewards, your troop s reward order must be submitted. After you submit your Initial Cookie Order, you can go ahead to submit for the I/O rewards! Girls that sell 130+ boxes during the I/O will earn the 100 Years Patch Pin! Click the REWARDS tab. Click FILL OUT for INITIAL Rewards. It will list every girl in your troop and how many recognitions she earned (if applicable). Scroll down and ebudde will give you a total of items ordered for your troop (if applicable). Click the orange SUBMIT INCENTIVE ORDER button. That s it! The I/O rewards should arrive the same week the cookies arrive, between 2/28-3/4. Your SUCC will let you know! Be sure to get them to your girls as soon as possible so they can enjoy them!! Girls that sell 165+ boxes during the I/O will earn the Wise Owl Pillow! DO NOT OVER ORDER COOKIES! YOU CANNOT RETURN THEM ONCE YOU ORDER THEM! YOU CAN ALWAYS GET MORE IF YOU NEED THEM! Click the BOOTH row. Again, at the bottom of the screen, boxes will open up. Fill in the quantity by specific variety you would like to order in addition to the Girl s orders. Click OK on the right side of the screen when you are done. Click SAVE. Remember, you can always get more cookies if needed at the cookie cupboards after delivery. Check out for a helpful Booth Sale Calculator to assist in how many cookies to order! 23 24

14 Step 5. TiME to pick up YouR cookies!!! Initial Order Deliveries and Pick Ups Cookies will be delivered starting the week of February 28. There are three different ways cookies will be received/delivered depending on which service unit your troop is associated with. o Warehouse pick-ups o Cookie Drops o Service Unit Deliveries Your SUCC will inform your troop where/what time/day your troop will receive their cookies! Stay tuned for more! Cookie Problems? Check your orders for correct counts and potential damages. You will have 48 hours to report all overages/shortages/damages. Please info@gsnypenn.org if you need a replacement or need an adjustment on your bill. Any unreported overages/shortages/damages from Inital Order will not be adjusted to your bill after Monday, March 6! Product Complaints If you have a customer that is unhappy with their box of cookies, please offer them a replacement or refund. Or bring the empty box to your nearest Service Center for a replacement or NYPENN staff will adjust your bill. Customers can also contact Little Brownie Bakers directly by calling Do not discuss complaints with the media. Direct all media related questions to info@gsnypenn.org Work with your SUCC to fill in the following: Who Do We Contact For Delivery Info? What Registered Troop Volunteer(s) will Pick up the Cookies? Where Does my Troop get Cookies? When do the Cookies Arrive? Anything Else? 25 26

15 Step 6. how to SeLL MoRE cookies & ReaCH GoALs! Council Gift of Caring (CGOC) Making a World of difference... One Cookie Package at a Time! For many years, Girl Scouts across the country have used Girl Scout Cookies to show their appreciation for men and women in uniform or to support those in need. Girls choose an organization they want to benefit and give customers the opportunity to purchase cookies as a donation. For various reasons, some customers do not want to buy cookies for themselves. With the Council Gift of Caring, they have a chance to give to others while supporting Girl Scouting at the same time. Girls that sell 25+ CGOC boxes will earn the 2017 Gift of Caring Patch! Troop Gift of Caring (TGOC) Troops can still participate in their own GOC program, known as TGOC even if they support the CGOC. Boxes collected for TGOC must be delivered/mailed by the troop. Cookies cannot be shipped to military bases with active Girl Scout troops. Fun patches are available for sale in our Boutiques for Troop Gift of Caring. *NOTE: if your troop is participating in the CGOC be sure to place your Girl s CGOC cookies in the first column in ebudde, CGOC. It is to the left of the SvSm column. TGOC orders can be added to the TGOC column to the right of the TOFF column. 27 Girls that sell 15+ CGOC boxes will earn the Owl Charm Dangler Selling Tips Videos to Excite your Girl Scouts! For new Girl Scouts and/or volunteers, the Cookie Rookie video reviews the basics of the Program. Experienced Girl Scouts and/ or volunteers, check out the Cookie Captain video to find ways to mentor a Cookie Rookie! Hold a Family Meeting Before the Program Starts Invite the families of your GS to a Cookie Meeting. Hand out an agenda. Be sure to include (see page 19): o Important Cookie Program dates o Troop goals o 5 Skills for Girls (see page 13) o List places where help is needed (i.e. booth sales, cookie distribution, etc.) Utilize Pinterest for Creative Ideas. Visit Little Brownie Bakers (pinterest.com/lbbakers ) on Pinterest & re-pin content created. Make the Most of your Cookie Booths Sell in bundles - print recipe cards from and attach them to the corresponding variety. Encourage customers to buy a box for the recipe and a box to enjoy while they make it! If you can t eat them, treat them! If customers do not eat GS cookies, encourage them to support the CGOC (page 27). Share your goals through colorful posters, table tents & business cards. Customers love to hear what girls are doing with their troop proceeds Create Personalized Business Cards While going Door to Door, suggest to your Girls to leave business cards on doors if no one is home. Be sure to leave an adult s name and number. Not a Girl s! Say Thank You When delivering cookies, have your Girls include Thank You notes with the order. Also include an adult s contact information in case the customer would like more before the sale ends!

16 Booth Sale Rules and Regulations TCM/Leader must sign and return the Booth Sales Rules & Regulations agreement by Friday, January 13 to SUCC. Girl Scout Booth Sales Ratios The Booth Sale Rules & Regulations breakdown the Girl:Registered Adult ratios for all GS age levels. These ratios provide the appropriate girl coverage to ensure adequate supervision of girls, cookies, money, etc. during a booth sale. Daisy Troops: 1 Daisy to 1 Registered Adult. Max 3 Girls & 3 Registered Adults at a time. Brownie level and Up: 4 GS to 2 Registered Adults at a time. SU/Troop Booths in ebudde If your troop has an individual booth location (i.e. partnering with a small business in your area), troops MUST add that booth location to ebudde 48 hours prior to the start of the booth. Login to ebudde Click the BOOTH SITE tab on top navigation bar Click on MY SALES Click on the ADD A LOCATION and fill in the blanks! Only sites approved by your SUCC are permitted. Credit Cards at Booth Sales! There are many inexpensive devices on the market that will make it easier for troops to collect funds at a booth sale. Such as: Pay Anywhere, Square Card, Spark Pay, etc. If a troop decides to use such a device, it will be up to the troop to set up the program through their troop bank account. Research from other GS councils offering this option to troops and LBB shows the financial benefits of offering a credit card to customers outweighs the fees that go along with that. ebudde Booth Scheduler for NYPENN Sponsored Booths Troops will have several opportunities to sign up for council booth locations. During each time, troops will be able to sign up for ONE council booth. Each sign up starts at 7pm. The sign up dates are: Wednesday 1/18 Saturday 1/21 Tuesday 1/24 How to Sign-up for a Booth Location in ebudde: Click BOOTH SITE tab on top navigation bar Click on LOCATION (i.e. Wal-Mart) & then CITY (i.e. Ithaca) Click on the DATE desired If a time slot is full, you will see CLAIMED in that slot. If a time slot is open, click on the available time and your troop number will populate the box. Be sure to click on SUBMIT to reserve your slot! If all times are taken, go to the next date desired and continue on until an open slot is selected. Locations written in green have openings available. After securing your time(s) and location(s), click on CURRENT SIGNUPS to see your location! Recommendation: print and bring your troop s signup sheet to each booth sale. Remember: Troops can order additional cookies for their booth sales when they submit their Initial Order in ebudde by Thursday 2/9 at 11:59pm. Do not over order. You can always get more cookies! 29 30

17 Step 7. how to get MoRE cookies??? Need More Cookies? Before you place an order with one of our 20+ convenient cupboard locations, please communicate your cookie needs with your SUCC. They might know of a troop in your SU that has just what you are looking for! Visit for specific cupboard locations and hours of operation! Pending Cupboard Orders With the help of ebudde, TCM can place pending cookie order for cases at any of our council cupboard locations. Pending orders will allow TCM to select from our cupboard locations, can choose which varieties they need (full cases only), and can select the date/time of pick up that fits within their schedule (based on the hours of operation of that specific cupboard). Be sure to add your contact information if the cupboard manager has any questions! Too Many Cookies? Communication is key when it comes to cookies! If your troop has too many cookies, be sure to let your SUCC know ASAP!!! Your SUCC will be able to find a troop in your service unit that may need what you have too many of! If your troop does not sell/transfer cookies by 3/27/17 your troop is responsible to pay for them. NYPENN does not accept RETURNS! Once cookies go out to troops, they cannot be returned!!! Try additional Cookie Booths, Door2Door selling or support a Gift of Caring (GOC) program! Be sure to keep your SUCC informed throughout the sale. Our goal is for troops to have no cookies left unsold. NEW - orders not picked up by the scheduled date/time will be canceled by the following monday at the discression of the cupboard manager. Cookies can be reordered at any time during the program. By canceling orders not picked up, it will allow the inventory to be released to troops that may need them

18 Step 8. ReSPonSiblE MoNey ManAGeMent Payment Policy The Troop is responsible for depositing all monies into the Troop account. Reference Volunteer Essentials for additional information on Troop bank accounts. ACH transactions may take 3-5 business days to clear your account once initiated. NYPENN requires a signed Payment Policy on file with accurate account and signer information. If any information changes (account # or signer) or if you are a new troop, a Payment Policy MUST be completed! Check with your SUCC for more information! ACH Debit Schedule Thursday, March 16, 2017 o 50% of Initial Order payment o jlang@gsnypenn.org by Monday, March 13 if not able to make payment, otherwise 50% of Initial Order payment will be transferred on 3/16. o Troops are REQUIRED to mail in a check payment in the event of an ACH stop or Non-Sufficient Funds (NSF) Thursday, April 6, 2017 o Final debit - remainder of balance owed o jlang@gsnypenn.org Monday, April 3 if not able to make full payment or if parent collection is involved. Otherwise the remainder of balance owed will be transferred on 4/6. o Troops are REQUIRED to mail in a check payment in the event of an ACH stop or Non-Sufficient Funds (NSF) NYPENN Check Policy All checks accepted by the troop must be made payable to: Girl Scout Troop #XXXXX (ex: Troop 10999) All checks MUST have the following information: Name and address printed on the check Phone number (with area code) printed or written on the check Driver s license number printed or written on the check In the event a check bounces in the troop account, NYPENN will reimburse the troop for the face value of the bounced check IF and ONLY IF ALL of the above information is on the check! NO STARTER CHECKS ACCEPTED! Parent Collection Policy DO NOT PAY FOR A PARENT COLLECTION WITH TROOP PROCEEDS! Girls and their Troop work very hard during the Cookie Program. Funds that are earned belong to the troop and should be available for Girls to utilize. If a Parent/Guardian does not pay for their portion of the Cookies, the Girl should not be effected. Parents go into collection, not Girls. If you do not receive payment from a parent (full or partial), fill out a Parent Collection Form from our website and mail in, along with a copy of the signed Parent Permission Slip & copies of signed cookie receipts. Please send to: GSNYPENN, Attn: Product Sales Department 8170 Thompson Road, Cicero, New York All documentation must be submitted by 4/13 Only Parent Collections with signed permission slips and signed cookie receipts will be accepted!! 33 34

19 Step 9. closing out ThE ProGRam How to Assign Cookies and Submit your Final Reward Order In order for girls to receive rewards for their total cookie sales, cookie sales must be added to each Girl through ebudde. This is required and must be submitted prior to 11:59pm on Monday, March 27, Click on Girl Order Tab Click on a Girl s name Click Add Trans. Select the appropriate column, type the number of boxes sold. Click OK Click Save. Repeat as needed, until all the cookies in your inventory are assigned to Girls. ebudde will not allow you to assign more cookies than available in your inventory (DIFFERENCE row - should be all zeros!). To order the rewards for your girls: Click on Reward tab and click FILL OUT for FINAL Rewards. It will list every Girl in your troop and how many recognitions she earned (if applicable). If you see a Girl with a red warning size/ catalog selection needed, click her name and select her tee size and/or the reward she would like. Once that is done, scroll down & click SUBMIT for that Girl. Repeat till all red warnings are green! Step 10. CeLeBratE your AcHieVeMenTS! You and Your Troop Worked Hard, Let s Celebrate! The Cookie Program is a team effort between the Girls, volunteers and families! Encourage your girls to send thank you notes to the adults, organizations and customers that made the program possible! And, send thank you cards back to your Girls! Your SUCC will contact you when the rewards arrive in May. It is very important to hand them out to your Girls as soon as possible! Set up a pizza party or another celebratory event to hand them out! Talk to your Girls to get their feedback regarding the Program! See what worked during this season and what you can improve on for next season! If your troop earned the Troop Bonus Rewards, work together to set up a time to utilize your Enchanted Forest Water Safari tickets as a group! We love to hear from our troops! Send pictures to info@gsnypenn.org or post them to our Facebook page! When that is done, click the orange SUBMIT INCENTIVE ORDER button. That s it! If a reward is not selected for a girl in ebudde, she will receive the default item listed in ebudde. Please be sure to select the item she earned and select it in ebudde! 35 36

20 Here are Some AMAZING Experiences to use Troop Proceeds on! Start Planning with your Girls!! TRIP TO SAVANNAH SET FOR THE SUMMER OF 2017! Experience the Southern charm of Savannah! Discover hidden gardens and plantations, vist the Girl Scout s First Headquarters, Juliette Gordon Low s birthplace, take a dolphin cruise and much more! o o o TRIP TO BELIZE JULY 2018! A tropical paradise with miles of shimmering blue Caribbean coastline and lush jungle canopies, Belize is bursting with diverse wildlife and a sense of adventure. See native jungle animals up close on multiple nature hikes, whiz through the treetops on a zip-line, and snorkel in the crystal clear waters of the Caribbean. Ancient ruins, cave tubing, and a riverboat cruise ensure this will be an adventure your girls will never forget. LONDON TO LUCERNE - JULY 2019 Three European cities. Two WAGGGS Centres. One amazing tour. Girl Scouts will experience the best of both worlds as incredible adventures take them through the bustling streets of London, Paris, and high up into the Swiss Alps. At Our Chalet and Pax Lodge, we ll arrange for girls to have special pinning ceremonies - making their visits forever memorable and meaningful. LOOKING FOR MORE INFORMATION ON THESE TRIPS? TRAVEL@GSNYPENN.ORG! 38

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