SETU ATA2S System Manual

Transcription

1 SETU ATA2S System Manual Magyarországon a Matrix Telecom Ltd. képviselete, Matrix termékek importőre, kizárólagos forgalmazója: 1095 Budapest, Mester u. 34. Telefon: * , , , , Fax: Mobil: , delton@delton.hu Web:

2 Documentation Information This is a general documentation and it covers many models with different specifications. A particular product may not support all the features and facilities described in the documentation. Matrix Telecom reserves the right to revise information in this publication for any reason without prior notice. Information in this documentation may change from time to time. Matrix Telecom makes no warranties with respect to this documentation and disclaims any implied warranties. While every precaution has been taken in preparation of this system manual, Matrix Telecom assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. Matrix Telecom reserves the right without prior notice to make changes in design or components of the equipment as engineering and manufacturing may warrant. Neither Matrix Telecom nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs or expenses incurred by purchaser or third parties as a result of: accident, misuse or abuse of this product or unauthorized modifications, repairs or alterations to this product or failure to strictly comply with Matrix Telecom s operating and maintenance instructions. All rights reserved. No part of this system manual may be copied or reproduced in any form or by any means without the prior written consent of Matrix Telecom.

3 Contents Section 1: Introduction... 5 Welcome... 7 Packing List... 9 Warranty Statement Protecting the System Introducing the System Getting Started Section 2: Features and Facilities Auto Configuration Dial Plan FXS Port Jeeves Password Peer-to-Peer Calling Phone Book Resetting the ATA SIP Accounts Software Upgrade Status Supplementary Services System Name Time Settings VoIP Basics WAN Explanation WAN Port Section 3: Appendices Appendix A: Troubleshooting Appendix B: Applications Appendix C: Product Specifications Appendix D: Glossary Appendix E: Features at a Glance Appendix F: System Commands

4 Index Notes Programming Register

5 Section 1: Introduction

6

7 Welcome Matrix Welcome to the world of telecom solutions from Matrix and thanks for purchasing a Matrix product. We want you to get the maximum performance from our product. If you run into technical difficulties, we are here to help. But please consult this system manual first. If you still can t find the answer, gather all the information or questions that apply to your problem and with the product close to you, call your dealer. Matrix dealers are trained and ready to give you the support you need to get the most from your Matrix product. In fact, most problems reported are minor and can be easily solved over the phone. In addition, technical consultation is available from Matrix engineers every business day. We are always ready to give advice on application requirements or specific information on installation and operation of our products. The system manual is divided in following sections: Section 1: Introduction Section 2: Features and Facilities Section 3: Appendices We suggest the first time users to read this system manual in the following sequence and then remaining chapters: Section 1 Section 2 (In hierarchy given below) Getting Started 18 Jeeves 44 Resetting the ATA 59 Peer-to-Peer Calling 55 Supplementary Services 70 Status 66 Time Settings 82 FXS Port 34 SETU ATA2S System Manual 7

8 WAN Port 93 VoIP Basics 83 SIP Accounts 60 Dial Plan 32 Phone Book 58 Software Upgrade 65 Auto Configuration 29 System Name 81 VoIP ATA Phone Adaptor and SETU ATA2S are used as synonymous in this manual. 8 SETU ATA2S System Manual

9 Packing List The ideal sales package for SETU ATA2S is as mentioned below: Sr. Accessories Qty. 01 SETU ATA2S 1 02 System Manual 1 03 Adaptor 12V, 1.25Amp Mounting Screw 30/ Screw Grip 2 06 Warranty Card set 1 07 Support Card 1 08 RJ11 Cable 2 09 RJ45 Cable 1 10 Mounting Template 1 11 SETU ATA2S CD 1 Please make sure that these components are present. In case of short supply or damage detection, contact the source from where you have purchased the system. =X=X= SETU ATA2S System Manual 9

10 Warranty Statement Matrix warrants to its consumer purchaser any of its products to be free of defects in material, workmanship and performance for a period of 15 months from date of manufacturing or 12 months from the date of installation which ever is earlier. During this warranty period, Matrix will at its option, repair or replace the product at no additional charge if the product is found to have manufacturing defect. Any replacement product or part/s may be furnished on an exchange basis, which shall be new or like-new, provided that it has functionality at least equal to that of the product, being replaced. All replacement parts and products will be the property of Matrix. Parts repaired or replaced will be under warranty throughout the remainder of the original warranty period only. This limited warranty does not apply to: 1. Products that have been subjected to abuse, accident, natural disaster, misuse, modification, tampering, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial number has been altered, tampered with, defaced or removed. 2. Products which have been damaged by lightning storms, water or power surges or which have been neglected, altered, used for a purpose other than the one for which they were manufactured, repaired by customer or any party without Matrix s written authorization or used in any manner inconsistent with Matrix s instructions. 3. Products received improperly packed or physically damaged. 4. Products damaged due to operation of product outside the products specifications or use without designated protections. Warranty valid only if: Primary protection on all the ports provided. Mains supply is within limit and protected. Environment conditions are maintained as per the product specifications. 10 SETU ATA2S System Manual

11 Warranty Card: When the product is installed, please return the warranty card with: Date, signature and stamp of the customer. Date, signature and stamp of the channel partner. Matrix assumes that the customer agrees with the warranty terms even when the warranty card is not signed and returned as suggested. The Purchaser shall have to bear shipping charges for sending product to Matrix for testing/rectification. The product shall be shipped to the Purchaser at no-charge if the material is found to be under warranty. The Purchaser shall have to either insure the product or assume liability for loss or damage during transit. Matrix reserves the right to waive off or make any changes in its warranty policy without giving any notice. If Matrix is unable to repair or replace, as applicable, a defective product which is covered by Matrix warranty, Matrix shall, within a reasonable time after being notified of the defect, refund the purchase price of the product provided the consumer/purchaser returns the product to Matrix. In no event will Matrix be liable for any damages including lost profits, lost business, lost savings, downtime or delay, labor, repair or material cost, injury to person, property or other incidental or consequential damages arising out of use of or inability to use such product, even if Matrix has been advised of the possibility of such damages or losses or for any claim by any other party. Except for the obligations specifically set forth in this Warranty Policy Statement, in no event shall Matrix be liable for any direct, indirect, special, incidental or consequential damages whether based on contract or any other legal theory and where advised of the possibility of such damages. Neither Matrix nor any of its distributors, dealers or sub-dealers makes any other warranty of any kind, whether expressed or implied, with respect to Matrix products. Matrix and its distributors, dealers or SETU ATA2S System Manual 11

12 sub-dealers specifically disclaim the implied warranties of merchantability and fitness for a particular purpose. This warranty is not transferable and applies only to the original consumer purchaser of the Product. Warranty shall be void if the warranty card is not completed and registered with Matrix within 30 days of installation. 12 SETU ATA2S System Manual

13 Protecting the System Matrix Installation Precautions: Do not installed In direct sunlight and excessive cold or humid places. Do not installed at places at where sulfuric gases produced in areas where there are thermal springs, etc. because it may damage the equipment or contacts. Do not installed at places in which shocks or vibrations are frequent or strong. Do not installed at dusty places or places where water or oil may come into contact with the system. Do not obstruct area around the system (for reasons of maintenance and inspection be especially careful to allow space for cooling above and at the sides of the system). Important Safety Instructions: When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a dry and soft cloth for cleaning. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. Do not open the system in power ON condition. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product. WAN and Lifeline interfacing cables should not touch the exposed power line cable. This product should be operated with proper supply voltage. If you are not sure about supply voltage, contact authorized dealer. It is advisable to give proper, stabilized power. Do not allow anything to rest on the power cord of product or AC- DC Adapter. Do not place this product where the cord will be misused by people walking on it. SETU ATA2S System Manual 13

14 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. To reduce the risk of electric shock, do not disassemble this product. Take it to a qualified serviceman when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a) When the power supply cord or plug is damaged or frayed. b) If liquid has been spilled into the product. c) If the product has been exposed to rain or water. d) If the product does not operate normally by following the operating instructions. Adjust only those controls, which are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. e) If the product has been dropped or the cabinet has been damaged. f) If the product exhibits a distinct change in performance. Do not use the telephone of the product to report a gas leak in the vicinity of the leak. =X=X= 14 SETU ATA2S System Manual

15 Introducing the System Matrix offers the Voice over IP-Analog Telephone Adaptor, VoIP ATA or Matrix Phone Adaptor (SETU ATA2S) which is a SIP based VoIP product. Sending voice signals over the Internet is called Voice over IP or VoIP. Session Initiated Protocol, SIP is an internationally recognized standard for implementing VoIP. VoIP-ATA is an Analog Telephone Adapter that allows a user to make voice call over IP network using a conventional telephone instrument. VoIP-ATA has one IP port, for WAN connection. WAN port is used to connect VoIP-ATA to the Internet using broadband modem, cable modem, router, etc. The VoIP calls are made through WAN port. VoIP-ATA has two FXS ports to which conventional telephone instruments (SLTs) can be connected. Call routing mechanisms for IC calls from IP to FXS and OG calls from FXS to IP are included in VoIP-ATA. The IC call routing mechanism helps the user to route the calls to either or both the FXS ports whereas the OG call routing mechanism helps the user to route the call through desired SIP Account which is helpful when services from two different ITSPs have been taken, each having cost benefit in some terms over the other. When a telephone number (A E.164 number or a SIP number without domain name. i.e. the prefix of the SIP telephone number e.g. Suppose a user with SIP number SIP: 12345@xyz.com is to be called then the caller should dial 12345) is dialed by the user, the VoIP-ATA converts this into an IP call using SIP protocol and makes a call to the callee. Using Phone book, the user can also dial complete SIP number by just dialing feature code and corresponding index number. User can also use Auto Configuration feature if he wants to avail facility of configuration of ATA by ITSP from central location. Refer Feature List which includes important features supported by VoIP-ATA. SETU ATA2S System Manual 15

16 Feature List: Configuration of the ATA through Web-pages Auto Configuration Resetting the ATA User Access with Password Synchronization with Time Server Supplementary Services with T.38 Fax capability WAN Port IP Address programming Use of two SIP accounts, simultaneously Routing of Dialed Number as per Dial Plan Speed dialing using Phone Book feature Peer-to-Peer Calling Status page display of main parameters By default, Static IP Address of ATA2S is : Before proceeding further, please ensure that you have an Internet access and a SIP Account already set up. SETU ATA2S Photograph: 16 SETU ATA2S System Manual

17 Relevant Topics: 1. Glossary VoIP Basics 83 =X=X= SETU ATA2S System Manual 17

18 Getting Started Overview The Matrix ATA allows you to use the analog telephone to make phone calls over the Internet. The ATA connects to the Internet through a DSL Modem or Router as shown below: FXS2 FXS1 WAN Internet Network This chapter gets the ATA up and running quickly. The details which we have skipped to make this brief can be found elsewhere in the manual. It is divided into four sections: 1. Getting to know the phone adapter. 2. Instruction for connecting the phone adapter. 3. Basic steps for configuration. 4. Making phone calls. Getting to know the phone adapter The Matrix ATA s ports are located on side panel and LEDs are on front panel. Both are explained below: Connection of Right Side panel ports. Left Side panel LEDs. 18 SETU ATA2S System Manual

19 Right Side Panel Ports Following picture shows how the ports are connected to various interfaces: Matrix Telephone Cable Power Adaptor Ethernet Cable FXS2 FXS1 12VDC 1A(Max) ETHERNET (2) (1) (3) (4) Ethernet Switch No. Port Name Connector Description 1 FXS 1 RJ 11 To connect analog telephone/fax. 2 FXS 2 RJ 11 To connect analog telephone/fax. 3 Power DC Jack 4 Ethernet RJ 45 with two LED s Power Adaptor, 12Volt 1.25Amp. DC. This is a WAN Port. Connection to cable modem/ ADSL modem or router or LAN switch. Ethernet activity LED (Green) is glowing. PC can be connected from Ethernet switch to access the ATA. SETU ATA2S System Manual 19

20 Left Panel LEDs The ATA has 5 LEDs; First for PWR, Second for FXS 1, Third for FXS2, Fourth for Registration Status of SIP1 and Fifth for SIP2. These LEDs are used to signify various events. LED Label LED Indication PWR Green FXS1 Red FXS2 Red SIP1 Red SIP2 Red The reset sequence: At power ON, PWR LED is glowing continuously, whereas all other LEDs glow for few seconds time which depends on the timing cycle from boot loader program to init the sequence. On successful completion of initialization cycle, each LED is glowing as per the normal conditions. Normal conditions: The LED indications should be as per following table: LED Status Meaning ON IC Call/OG Call-Speech and Off- Hook. Error condition during IC/OG Fast Blinking FXS1 call/busy Condition. Slow Blinking IC Call-Ring Event/OG Call-Number being dialed. OFF FXS port On-hook. ON IC Call/OG Call-Speech and Off- Hook. Error condition during IC/OG Fast Blinking FXS2 call/busy Condition. Slow Blinking IC Call-Ring Event/OG Call-Number being dialed. OFF FXS port On-hook. 20 SETU ATA2S System Manual

21 SIP1 SIP2 ON SIP1 Active and ATA registered with the SIP server. Fast Blinking SIP1 Active but ATA not registered with the SIP server. Slow Blinking SIP1 Inactive. ON SIP2 Active and ATA registered with the SIP server. Fast Blinking SIP2 Active but ATA not registered with the SIP server. Slow Blinking SIP2 Inactive. Where, OFF ON Slow Blinking Fast Blinking IC, OG : Continuously OFF : Continuously ON : 500ms ON, 500ms OFF : 200ms ON, 200ms OFF : Incoming, Outgoing Instruction for connecting the phone adapter This section describes the instructions on, how to connect the Matrix ATA to internet network and telephones. Unpack the box. Get satisfied with the contents and the condition of the parts. Refer to Packing List. If parts are OK, proceed with connections as shown below: Mount your ATA in a safe and convenient location where cables for your network and phone system are accessible. For this, mechanical drawing can be used as a reference, which is provided end of the chapter. Connect a standard analog telephone instrument to FXS1 and FXS2 ports, using telephone cables provided. Insert one end of the Ethernet cable into the WAN port of ATA and connect the other end of the Ethernet cable to Ethernet Switch which is connected to router or DSL Modem. Insert one end of the Ethernet cable into the Ethernet Switch and connect the other end of the Ethernet cable to the PC. Check the voltage from the power point from where the supply is to be accessed. It should be between VAC, 47-63Hz. SETU ATA2S System Manual 21

22 Insert the DC output terminal of power adapter into the Power jack of the ATA and connect the 230VAC pins of the power adapter to a wall outlet for 230VAC. When you power ON the ATA, observe that all LED s are ON for few seconds and then SIP1, SIP2 LED s are flashing. Basic Steps for Configuration WAN Port: Default WAN IP Address for ATA is ABSOLUTELY NEEDED! Use WAN IP Information from your LAN Admin. or ISP IP Address (must) IP Mask (must) Gateway DNS IP Address (must) DNS Domain Name Note that subnet of WAN and Internet (Router) are same. Read the IP of PC, by clicking on Network Neighborhood Properties TCP/IP Connection Properties for Windows98. Choose the unique IP address of the PC such that its subnet is same as subnet of IP address of ATA, provided by ISP. PLEASE CHECK! The subnet of your PC IP Address must be same as of ATA. For example, if IP address of ATA is , then PC IP Address port should be programmed as X. where X can be any number from 1 to 254, except 10. By doing this, subnet remains same. Pick up the handset of the analog phone connected to ATA. Enter the programming access code #19 followed by password You get programming tone. Enter the WAN IP Address, using command 11-<WAN IP Address>-#*. For e.g. to enter IP Address Enter command 11-< >-#*. You get confirmation tone followed by system restarting. 22 SETU ATA2S System Manual

23 Start Internet Explorer (IE6 with SP2, Service Pack) of PC connected to the Ethernet Switch. Type in the IP Address programmed above in the Address field. On the login page, enter default password Click on SIP Account from the menu provided on left side of the web page. Get Information from your ITSP for SIP Account SIP ID Registrar Server Address Registrar Server Port Authentication User ID Authentication Password Outbound Proxy Server Address Outbound Proxy Server Port Enter above information in SIP Account1 field. If these information is not available, keep the values as default. For e.g. Registrar Server Port = Enable SIP Account for SIP1 and also enable Outbound Proxy, if information is programmed. If you have a second internet phone Service Account (SIP2), then use above fields for SIP2 port and enable. It allows you to use second phone (or Fax) connected at FXS2 port. Submit page. You can have a look at all above parameters and software version information by clicking on Status from the menu. ATA is ready for further IP calling service! User can also use Auto Configuration feature if he wants to avail facility of configuration of ATA by ITSP from central location. Refer Appendix A: Troubleshooting or default the system and start again, if you cannot establish connectivity from your ATA. Making Phone Calls After SIP1 and/or SIP2 LED is ON, just dial the SIP ID numerical number e.g which is registered to the same ITSP provider. If SIP account is 4567@provider.com then the SIP ID number is 4567 and SIP service domain is Provider.com. SETU ATA2S System Manual 23

24 PSTN number can be called directly, to the area which your ITSP Service Provider supports. You can also use feature of Speed Dialing and Peer-to-Peer Calling as explained below: Speed Dialing: The numbers which you need to dial frequently can be programmed in the Phone Book table. Suppose the number you want to dial is entered at index 05 of the phone book, then go OFF- Hook and dial #8-05. The number will be dialed! Peer-to-Peer Calls: Peer-to-Peer number can be dialed even if ATA is not registered to any service provider. If Peer-to-Peer is enabled and FXS port number is programmed, you can call another ATA by dialing its FXS port number. You can also call another ATA or IP- Phone by dialing its IP Address if Peer-to-Peer is enabled. For e.g. Just dial 192*168*1*21, to call the IP number Mechanical dimension of SETU ATA2S: 24 SETU ATA2S System Manual

25 SIMADO ATA2S mm(3.15 Inch) mm (4.09 Inch) mm (1.06 Inch) =X=X= SETU ATA2S System Manual 25

26

27 Section 2: Features and Facilities

28

29 Auto Configuration Matrix ATA configuration includes some basic settings like Registrar Server Address, Authentication user ID, and User Password which are provided by the Service Provider (ITSP). Also some special services like Call Forward are provided by the ITSP. Hence, it is desirable that the ATA is configurable by the ITSP from the central location. Matrix ATA supports this by providing Auto Configuration feature. The ITSP will keep the folders of configuration files in Central Server for different ATA units as per LAN/WAN MAC Address number of the ATA. When the customer connects the ATA to the ITSP s network, the ATA gets automatically configured and the customer starts using the services. How it Works? ATA makes use of TFTP server to down load the configuration files. User has to just enter the Server Address provided by ITSP and specify the config. Folder path provided by ITSP, in the Web page for Auto Configuration. Then after selecting option for using the feature at power ON, Click on submit the page. Three options for using the feature are provided: User can select that the ATA is not to be configured provided as default. User can select that the ATA is to be configured, whenever it is switched ON. User can select that the ATA is to be configured, when switched ON next time. ATA can get the Address of FTP Server from the DHCP Server also if FTP Server Address is not programmed in ATA. The MAC Address displayed on the Status Page is programmed at the factory and can not be changed or deleted by the user. If the FTP server address is not found, the auto-configuration process is aborted and the default configuration files or the current ones are used by the ATA. If all the required files are not available in the folder, then there will be incomplete configuration download to the ATA. Also only those downloaded files whose version will match to the version of ATA will SETU ATA2S System Manual 29

30 be updated. For example, 7 configuration files are necessary and if only 5 files are present, then these 5 files only will be downloaded by the ATA and will be updated in ATA which may not meet the required Configuration of the ATA. When Auto Configuration is complete, the Status page displays following information: In Status field suitable message is displayed such as: No Tftp Server Specified Auto Configuration Fail Auto Configuration Success In Statistics field, suitable message regarding how many files are down loaded successfully and total number of configuration files are provided by the system. For example, if X=Number of files down loaded and Y=Total number of files updated. Then the message displayed will be as: Files Downloaded/Configured = X/Y How to program? Click on Auto Configuration from the menu on the Welcome Page. Auto Configuration: Parameter Value/Default Description At Next Power ON Blank At Power ON Blank Select this option if you want to Auto Configure your ATA when you Power it ON next time. Select this option if you want to Auto Configure your ATA whenever you Power it ON. Never Default = Selected. Select this option if you do not want to Auto Configure your ATA. TFTP Server N.N.N.N, Enter here the server address Address 40 characters Max. N = 001 To 255 Or Domain Name Default = Blank provided by ITSP. Do not enter if it is to be allocated by DHCP server, on request by ATA. Config Folder Path 40 Characters max. Default = Blank Provided by ITSP. Enter here the path of the folder in which the configuration files are stored. For e.g. Matrix/SetuATA. 30 SETU ATA2S System Manual

31 Important Points: ATA will not restart, if user clicks on Submit on this page. This feature can also be used when ATA is connected to an IP PBX. Relevant Topic: 1. Status 66 =X=X= Matrix SETU ATA2S System Manual 31

32 Dial Plan Generally Matrix ATA user can assign two SIP Account numbers to two FXS Ports, one for each. Hence if Call from FXS1 needs to use SIP2 Account, then it can be done by assigning SIP2 to FXS1 in the FXS Port parameters screen. But the ATA has also facility to allocate SIP account, as per the number dialed. The database for this mapping is called Dial Plan. Dial Plan has in all 10 entries. Each entry has a number and corresponding SIP account which the system will use to make an OG call. If the number string dialed by the user matches with any of the number string in the Dial Plan, the call is made using the corresponding SIP Account. This flexibility is helpful in following case: Example: If Numbers are mapped with SIP Account as given below: Index Number SIP Account SIP SIP2 : : : 10 Then, a person in the Cyber cafe can call to Africa on 1267 even if another person is talking to US on SIP1 Account on 1234 number. The ATA allocates SIP2 account to the person who wants to call Africa, based on closest best fit criteria. Thus Dial Plan works as powerful routing tool. Similarly, if the user dials a number say , the call should be made using SIP2 as this number best fits with the number string in index 02. If entries are not matching or the table is blank, the OG call will use default SIP1 Account. Click on Dial Plan. 32 SETU ATA2S System Manual

33 Dial Plan: Index 1 to 10 Number SIP Account Value/Default 16 digit Maximum is from 0 to 9. Default = Blank SIP 1 and SIP 2 Default = SIP1 Relevant Topics: 1. FXS Port SIP Accounts 60 Description This is the index number at which entry is done. Enter the number string which the user needs to dial frequently. Enter the SIP Account Number provided by ITSP. =X=X= Matrix SETU ATA2S System Manual 33

34 FXS Port Introduction: For efficient interfacing with Analog telephone connected at FXS1 and FXS2 and for efficient use of many features like Echo cancellation, VAD, etc., some parameters are programmed on FXS port. This chapter gives detailed procedure of programming. The ATA supports only DTMF dialing (Tone Dialing). ATA supports four types of Caller Number Presentation viz. None, DTMF (not in this version), BellCore FSK and V.23 FSK. ATA supports Calling Party Control to disconnect the Trunk which is still busy when remote called party has gone ON-Hook. It is implemented by: CPC period of 500 Millisecond. ATA supports programming at Input Gain (-6dB to +6dB), Output Gain (-6dB to +6dB), Programmable Flash Timer, Forward Error Correction, Programmable Ring Timer, Programmable Inter-Digit Timer and fixed First Digit Wait Timer. Some parameters are described as below before explaining programming: FXS Port Name: This name is sent to the callee in the Display Name field in the SIP call. The callee shall be able to identify the FXS port from which the call is made along with the SIP number provided by the ITSP for the SIP Account. To elaborate: Suppose the ITSP has provided a SIP number 1234@abc.com. When the call is made by FXS1 or FXS2, the callee gets the same number. Hence he is unable to identify that who is the actual caller; FXS1 or FXS2. The Station name feature resolves this problem by assigning xyz name only to FXS1 and calling from port FXS1. FXS Port Number: It is used for Peer-to-Peer calls only. Call Progress tone: Different types of tones are played during specific event of establishing the call, speech duration and termination of the call. As per ITU standard these tones are of different specification for different country. For example, Dial Tone for India consists of 34 SETU ATA2S System Manual

35 400Hz modulated by 25Hz, but for USA/CANADA, it is Hz, without modulation. Based on specific frequency, modulating frequency and cadence, tones are categorized as shown below: Dial Tone Ring Back Tone Busy Tone Error Tone Confirmation Tone Programming Tone CO Call Waiting Tone (CCWT) ATA plays the Dial Tone when it is ready to accept the first digit of a remote address to make an outgoing call. Normally played when FXS goes OFF-Hook. ATA plays the Ring Back Tone when the called device is alerting the callee. ATA plays the Busy Tone when the callee is busy. ATA plays Error Tone when, there is no registration with proxy server or user has performed some wrong operation. It remains for 7 secs. But when it is used as Error Tone due to invalid programming, then it remains for only 3 secs. and it is called Programming Error Tone. ATA plays Confirmation Tone, to indicate that valid command is received by the system and it has taken necessary action. ATA plays Programming Tone which, prompts the user to enter fresh commands during programming. This tone, remains continuously till user dials digit 0. But ATA plays this Programming Tone as Feature Tone when user has activated some feature like Call Forward, Do Not Disturb (DND), etc. and it remains for 7 secs. ATA plays the CCWT when an incoming call arrives while the user is connected to another party. The time duration and the tone, when it is matured are as per following table 1: SETU ATA2S System Manual 35

36 Name Timer (Sec.) Matures to Dial Tone 7 Error Tone Standby RBT 60 Error Tone Standby Busy Tone 30 Error Tone Standby Error Tone 7 Error Tone Standby Confirmation Tone 3 Dial Tone/Feature Tone Programming Tone 7 Error Tone Standby CCWT 60 Error Tone Standby Timer column shows that for how long the tone will continue and last column Matured to shows type of tone after timer is expired. It goes in stand by after error tone completes. For example, ATA plays error tone for 7 secs. and then goes in stand by. Refer Table 2 for tone specification for different countries, at the end of this chapter. Just select country name from the list of countries in the Combo Box for FXS1 and FXS2 to program the Call Progress Tone. Ring Type: The Matrix ATA supports different cadence for the ring when incoming call lands on FXS1 or FXS2. These cadence is standardized for different country. For example, India supports: 25Hz, 0.4 ON 0.2 OFF, 0.4 ON 2.0 OFF (Sec.). USA/Canada supports: 25Hz, 2.0 ON 4.0 OFF (Sec.). In order to support a specific ring type, user has to just select the country. The system will select the cadence as per table 3, at the end of chapter. Default country is India. First Digit Wait Timer: First digit wait timer signifies the time for which the system waits for the user to dial something once the FXS port goes OFF-Hook. On expiry of this timer, the system will give error tone to the user. 36 SETU ATA2S System Manual

37 Internal Digit-Digit Wait Timer: (Timer of Relevance) This is the time during which if user does not dial a digit after pressing a digit, the system stops collecting further digits and processes digits dialed so far. Matrix Echo Cancellation: Line echo is caused when conversion between 4-wire to 2-wire line is carried out, by telephony hybrid. And delay exceeds 50ms. Acoustic echo is caused when our own voice reverberating the phone-receiver when we talk. Echo Cancellation is a technique that allows for isolation and filtering of unwanted signals caused by echoes. The echo canceller-device puts a signal on the return transmission path, which is equal and opposite of the echo signal. Echo cancellers (digital filters) are used depending on the length of the echo to be compensated, also depends on the distance between gateway and line hybrid. (Between 8-32ms for SOHO products) VAD: Voice Activation Detection (VAD), is a software application that allows a data network carrying voice traffic over the Internet to detect the absence of audio and conserve bandwidth by preventing the transmission of silent packets over the network. Most conversations include about 50% silence. VAD (also called silence suppression ) can be enabled to monitor signals for voice activity so that when silence is detected for a specified amount of time, the application informs the Packet Voice Protocol and prevents the encoder output from being transported across the network. Click on FXS FXS Ports SETU ATA2S System Manual 37

38 Parameter FXS Port Name FXS Port Number Listening Volume Speaking Volume Values/Default 16 char. Max. Default = Blank 4 digits max. (0,9,*) Default = Blank Voice Volume Control Tones and Rings Call Progress Tones Ring Type Ring Timer -6 to +6 db, in 1- db Steps Default = 0-dB. -6 to +6 db, in 1- db Steps Default = 0-dB. List of countries refer table 2. Default=India List of countries refer table 3. Default = India seconds Default = 60 Description (Enter for FXS1 and FXS2) Enter if name is to be sent with the dialed number. Enter here, the extension number on which, incoming Peer-to-Peer call, when dialed on this number will land. Both phones at FXS1 and FXS2 will ring is this number if not matching. Select to modify audio level being output to the device attached to the FXS. Select to modify audio level entering voice before it is sent over the network to the remote VoIP. Select the country where the ATA is installed. Refer table 2 for the frequency and cadence of various tones supported. Select the country where ATA is installed. Refer table-3 for the cadence of various rings supported Select the time period to play the ring. 38 SETU ATA2S System Manual

39 Calling Party number Presentation Enable Type Caller ID Send Caller ID Polarity Reversal Enable Call Party Control Enable CPC Flash Timer Default = Yes FSK-BellCore Default = FSK- ITU (V.23) Default = Yes Default = No Default = No Matrix Click here, to enable the feature. Select the CLI Type as per the Phones connected at FXS1 and FXS2. Click if CID is to be sent during an OG call. If NO, CID will be Blocked. When called party goes OFF- Hook caller gets 'Polarity Reversal'. Click if CPC feature required. When called party goes ON- Hook, CPC is detected for 500msec. Flash Timer 100 to 900 Millisecond in steps of 100 ms. Default = 600 ms. Select as per the Flash period standards of the terminal or phone. Echo Cancellation Enable Default = Yes Click if the feature required Tail Length 8 msec 16 msec 32 msec Default = 32 msec. Select such that delay is minimum so that Voice quality is improved. SETU ATA2S System Manual 39

40 Forward Error Correction Enable Default = No FEC feature is to reduce error due to the Lost Packet. Click for improved voice quality. Voice Activity Detection Enable Default = No Click if VAD feature required. Number Dialing Timer First Digit Wait Timer Inter Digit Wait Timer Call Waiting 7 sec Fixed for the system. 1-9 seconds Default = 4 Enter if time period is required to change for dialing digits. Call Waiting Default = Yes Click if this feature is required only for next OG call. Outgoing Calls Outgoing calls None SIP Account 1 SIP Account 2 Dial Plan Default = SIP1 for FXS1 and SIP2 for FXS2 Peer-to-Peer Yes/No Enable Default = No Assign SIP Account SIP1, SIP2 or the Account programmed in the Dial Plan that FXS1 and FXS2 will use for OG-Call. Select 'Yes' if direct IP Calling feature is required. Note 2: Polarity Reversal on FXS port is as per following table: 40 SETU ATA2S System Manual

41 Condition Idle Off-hook Remote Party Answers On-hook Battery Polarity Negative Toggle to Positive Toggle to Negative Retain to Negative Table 2: Dial Tone Ring Back Tone Busy Tone Error Tone Country Freq. Cadence Freq. Cadence Freq. Cadence Freq. Cadence Hz second Hz second Hz second Hz second Australia 425*25 cont. 400*25 0.4on 0.2off 0.375on on 2.0off 0.375off on 0.375off Argentina 425 cont on 4.0 off on 0.2off on 0.4off Brazil 425 cont on 4.0 off on 0.25off on 0.25 off China 450 cont on 4.0off on 0.36off on 0.7off Egypt 425*50 cont 425*50 2.0on 1.0off 425*50 1.0on 4.0off on 0.5off France 440 cont on 3.5off on 0.5off on 0.25off Germany 425 cont on 4.0off on 0.48off on 0.24off Greece on 0.3off 0.7on 0.8off on 4.0off on 0.3off on 0.15off India 400*25 cont 400*25 0.4on 0.2off 0.4on 2.0off on 0.75off on 0.25off Indonesia 425 cont on 4.0off on 0.5off on 0.25off Iran 425 cont on 4.0off on 0.5off on 0.25off Israel 400 cont on 3.0off on 0.5off on 0.25off Italy 425 cont on 4.0off on 0.5off on 0.2off Japan 400 cont 400*20 1.0on 2.0off on 0.5off on 0.25off Kenya 425 cont on 3.0off 0.2on 0.6off on 5.0off 0.2on 0.6off on 0.6off Korea cont on 2.0off on 0.5off on 0.2off Malaysia 425 cont on 0.2off 0.4on 2.0off on 0.5off on 0.25off Mexico 425 cont on 4.0off on 0.25off on 0.25off New Zealand400 cont. 0.4on 0.2off on 2.0off on 0.5off on 0.25off Phillippines 425 cont on 4.0off on 0.5off on 0.25off Poland 425 cont on 4.0off on 0.5off on 0.5off Portugal 425 cont on 5.0off on 0.5off on 1.0off Russia 425 cont on 3.2off on 0.4off on 0.25off Saudi Arabia425 cont on 4.6off on 0.5off on 0.25off Singapore 425 cont. 425*24 0.4on 0.2off 0.4on 2.0off on 0.75off on 0.25off South Africa 400*33 cont. 400*33 0.4on 0.2off 0.4on 2.0off on 0.5off on 0.25off Spain 425 cont on 3.0off on 0.2off on 0.25off Thailand 400*50 cont on 4.0off on 0.5off on 0.3off Turkey 450 cont on 4.0off on 0.5off on 0.2off 0.6on 0.2off 0.4on 0.2off 0.375on 0.4on 0.35off UAE cont on 2.0off 0.375off 0.225on 0.525off 0.4on 0.2off 0.375on 0.4on 0.35off UK cont on 2.0off 0.375off 0.225on 0.525off USA/Canada cont on 4.0off on 0.5off on 0.25off SETU ATA2S System Manual 41

42 Remarks: Frequency notations shall be as: f1*f2: f1 is modulated by f2. For All Countries Confirmation Tone Programming Tone CCWT : 400Hz, 0.1 on 0.1 off, : 400Hz, 0.1 on 0.9 off, : 400Hz, 0.3 on 6.0 off Table 3: Code Country Frequency CADENCE (In Seconds) (Hz) ON 1 OFF 1 ON 2 OFF 2 01 Australia Brazil China Egypt France Germany Greece India Israel Italy Japan Korea Malaysia New Zealand Poland Portugal Russia Singapore South Africa Spain Thailand UAE UK USA/Canada SETU ATA2S System Manual

43 Relevant Topics: 1. Peer-to-Peer Calling SIP Accounts Supplementary Services Dial Plan 32 =X=X= SETU ATA2S System Manual 43

44 Jeeves What s this? As, the set up of SOHO and Enterprise is normally equipped with WAN and Router on the Internet line, it is very convenient if the device has the capability to be programmed via HTML-based interface. The Matrix ATA has this provision. WWW is an abbreviation of Internet s World Wide Web. Matrix ATA needs Web browser IE6 with SP2 (Service Pack) patch or Mozilla Fire Fox installed on the PC. Description of following features related to web will help in programming the system. IP Address An IP address (Internet Protocol address) is a unique number, similar in concept to a telephone number, used by network devices (computers, time-servers, FAX machines, some telephones) attached to a network to refer to each other when sending information through a WAN or the Internet for example. This allows devices passing the information onwards on behalf of the sender to know where to send it next, and for the device receiving the information to know that it is the intended destination. An example of IP address is Converting a number address to a more human-readable form called a domain address is done via the Domain Name System. The Internet Protocol (IP) knows each logical host interface by a number, the so-called IP address. On any given network, this number must be unique among all the host interfaces that communicate through this network. Users of the Internet are sometimes given a host name in addition to their numerical IP address by their Internet service provider. For all programs that utilize the TCP/IP protocol, the sender IP address and destination IP address are required in order to establish communication and send data. Sub Net It is a mechanism that is used to split a network into a number of smaller sub networks. It can be used to reduce traffic on each sub network by confining traffic to only the sub networks for which it is 44 SETU ATA2S System Manual

45 intended, thereby eliminating issues of associated congestion on other sub networks and reducing congestion in the network as a whole. Makes entire network more manageable. Each sub network functions as though it was an independent network, keeping local traffic local, and forwarding traffic to another sub network only if the address of the data is external to the sub network. Such decisions are made on the basis of routing-tables contained within the various routers, with each table comprising an IP address table. Subnet is a portion of the network, which may be a physically independent network, which shares a network address with other portions of the network and is distinguished by a subnet number. Default Gateway A default gateway is a node on a computer network that serves as an access point to another network. In enterprises, the gateway is the computer that routes the traffic from a workstation to the outside network that is serving the Web pages. In homes, the gateway is the ITSP that connects the user to the internet. A default gateway is used by a host when an IP packet s destination address belongs to someplace outside the local subnet. Domain Name System (DNS) DNS is a system that stores information about host names and domain names in a type of distributed database on networks, such as the Internet. Of the many types of information that can be stored, most importantly it provides a physical location (IP address) for each domain name, and lists the mail exchange servers accepting for each domain. The DNS provides a vital service on the Internet as it allows the transmission of technical information in a user friendly way. While computers and network hardware work with IP addresses to perform tasks such as addressing and routing, humans generally find it easier to work with hostnames and domain names (such as in URLs and addresses. SETU ATA2S System Manual 45

46 The DNS therefore mediates between the needs and preferences of humans and of software. Dynamic Host Configuration Protocol (DHCP) The DHCP is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the host to participate on the Internet network. DHCP also provides a mechanism for allocation of IP addresses to hosts. The DHCP protocol provides three methods of IP address allocation: Manual Allocation. Automatic Allocation. Dynamic Allocation. How to configure ATA? To start basic VoIP configuration first enter the default WAN IP address of the ATA, obtained from SE in the Address bar of the Webbrowser screen as explained below: Launch the Web browser as explained below: Double Click on Internet Explorer icon Or Click on Start Programs Internet Explorer. Enter IP Address at Address Bar after confirming from SE. Let us say IP Address is entered at Address Bar on opening page of Microsoft Internet Explorer. Note that Matrix ATA2S default IP Address is ATA displays Welcome page with a field for entering Password. Field Name Value/Default Description Password Up to '4' digits (0-9), 1234 Enter the default password 1234 to access the system Click Login after entering valid Password. If there is any error in typing the Password, the Message page is displayed for entering Password again and click on Submit. After entering the correct password, login status page is displayed. This page contains following table (information) at the centre of the page. 46 SETU ATA2S System Manual

47 MATRIX SETU ATA2S Welcome User Address Login expires if idle for xxx.xxx.xxx.xxx 10 Minutes xxx.xxx.xxx.xxx : Address of the computer from where the user has logged in. Login Expiry Time: This is fixed (maximum) time for which user can keep a page without programming any parameter in it. If this time is exceeded, he cannot submit current page. He has to login again. All the above fields are non-editable. The user can now go to any of the screens by clicking on the links provided at the left of the screen. Main Menu is displayed on the left side of Welcome page (without Password field). The Main Menu List shows all the important parameters that are required to be programmed, to make the ATA work as expected. Click from the Main Menu. Common screen command buttons: (General Note for all the screens) Note that at the end of the every screen, options are provided for really applying these changes to the ATA. This is conveyed by Submit and Default All : Button Meaning Submit Click, to save changes to ATA Click, to set all parameter on the Default All screen to factory default The Main Menu List will be displayed as shown below: Password System Name Time Settings FXS Ports Supplementary Services WAN Port SETU ATA2S System Manual 47

48 SIP Accounts Dial Plan Phone Book Peer-to-Peer Calling Auto Configuration Software Upgrade Status Default the ATA (Resetting the ATA) Screens Summary: LINK FUNCTIONS PASSWORD Use this screen to change password. System Name Use this screen to assign name to ATA. Time Setting Use this screen to configure system s time to synchronise with the time server. FXS Port Use this screen to configure FXS-Port parameters like gain, echo cancellation etc. Supplementary services Use this screen to configure call features like call forward, DND etc. WAN Port Use this screen to configure WAN Port Parameters. SIP Account Use this screen to configure SIP settings, coder, other parameters for SIP1 and SIP2 Ports. Dial Plan Phone book Auto Configuration Software Upgrade Status Use this screen for entering number strings to select SIP Account. This is for programming phone book entries. This is to configure the ATA of specific MAC Address number by ITSP. This is to upgrade any file of the software using FTP feature. This is a brief status of important parameters like WAN address. Peer-to-Peer This is for programming Peer-to-Peer Call entries. Calling Default the ATA This is for downloading default parameters. 48 SETU ATA2S System Manual

49 In order to make required changes in features, click on any concerned feature from the list given on left side of the Main Menu. Example 1: To use Dial Plan feature for outgoing call. 1. After entering suitable IP address in address field the welcome page look, as below: 2. After Login, the welcome page displays the time after which login expires as shown below: SETU ATA2S System Manual 49

50 3. Click on SIP Accounts. Enter SIP ID Numbers and registrar Server Address provided by ITSP and enable SIP accounts as shown below: 50 SETU ATA2S System Manual

51 4. Click on FXS Port and select Dial Plan for FXS1 and select SIP Account2 for FXS2. Thus any number dialed from phone at FXS1 will use the SIP number mentioned in the Dial Plan screen or SIP1 as default. But any number dialed from FXS2 will use SIP Accounts2 only as shown below: 5. Click on Dial Plan. Enter the required number string that will be dialed from FXS1 and use the specific SIP account as shown below: SETU ATA2S System Manual 51

52 Example 2: 1. Click on SIP Accounts and select Route to BOTH for incoming calls field, as shown below. If any IC call comes on SIP1, both phones will ring. 52 SETU ATA2S System Manual