Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90)

Transcription

1 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Qualification handbook for centres 600/8166/1 Group B and C units (Optional) March 2013 Version 1.0

2 About City & Guilds City & Guilds is the UK s leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry level to the highest levels of professional achievement. With over 8500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes City & Guilds, ILM (the Institute of Leadership & Management, which provides management qualifications, learning materials and membership services), City & Guilds NPTC (which offers land-based qualifications and membership services), City & Guilds HAB (the Hospitality Awarding Body), and City & Guilds Centre for Skills Development. City & Guilds also manages the Engineering Council Examinations on behalf of the Engineering Council. Equal opportunities City & Guilds fully supports the principle of equal opportunities and we are committed to satisfying this principle in all our activities and published material. A copy of our equal opportunities policy statement is available on our website. Copyright The content of this document is, unless otherwise indicated, The City and Guilds of London Institute and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and learners studying for City & Guilds qualifications may photocopy this document free of charge and/or include a PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching learners working towards a City & Guilds qualification, or for internal administration purposes learners may copy the material only for their own use when working towards a City & Guilds qualification The Standard Copying Conditions (which can be found on our website) also apply. Please note: National Occupational Standards are not The City and Guilds of London Institute. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. Publications City & Guilds publications are available from our website or from our Publications Sales department, using the contact details shown below. Every effort has been made to ensure that the information contained in this publication is true and correct at the time of going to press. However, City & Guilds products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time. City & Guilds cannot accept liability for loss or damage arising from the use of information in this publication. City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0) F +44 (0) centresupport@cityandguilds.com

3 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Qualification handbook for centres March 2013 Version 1.0 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 3

4 City & Guilds Believe you can 4 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

5 Contents 1 Optional units (mandatory units in main handbook) 7 Availability of units 7 Structure of units 7 Summary of optional units 7 Unit 082 Promote creativity and creative learning in young children 10 Unit 149 Develop and evaluate operational plans for own area of responsibility 15 Unit 150 Manage physical resources 19 Unit 151 Develop procedures and practice to respond to concerns and complaints 24 Unit 152 Unit 153 Unit 154 Unit 155 Unit 156 Unit 157 Unit 158 Unit 159 Recruitment and selection within health and social care or children and young people s settings 29 Facilitate the development of effective group practice in health and social care or children and young people s settings 34 Facilitate coaching and mentoring of practitioners in health and social care or children and young people s settings 40 Manage induction in health and social care or children and young people s settings 46 Facilitate change in health and social care or children and young people s settings 52 Manage an inter-professional team in a health and social care or children and young people s setting 59 Manage finance within own area of responsibility in health and social care or children and young people's settings 65 Manage quality in health and social care or children and young people's settings 70 Unit 160 Leading provision for babies and young children 74 Unit 161 Develop provision for family support 79 Unit 162 Lead support for disabled children and young people and their carers 84 Unit 163 Unit 164 Unit 165 Unit 166 Support others to promote children s communication in an early years setting 89 Support others to promote children s mathematical development and problem solving skills in an early years setting 95 Support others to promote children s knowledge and understanding of the world in an early years setting 100 Support others to promote children s physical development in an early years setting 105 Unit 167 Develop the environment for children and young people 110 Unit 168 Undertake a research project within services for health and social care or children and young people 113 Unit 169 Support the use of assistive technology 118 Unit 170 Explore models of disability 123 Unit 637 Develop, maintain and use records and reports 127 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 5

6 Unit 649 Lead practice in assessing and planning for the needs of families and carers 131 Unit 650 Understand professional management and leadership in health and social care or children and young people s settings 136 Unit 651 Appraise staff performance 141 Unit 654 Manage disciplinary processes in health and social care or children and young people s settings 147 Unit 655 Manage business redesign in health and social care or children or young people s services 152 Appendix 1 Sources of general information Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

7 1 Optional units (mandatory units in main handbook) Availability of units The Group B and Group C optional units for this qualification follow. The mandatory units are available in a separate document, entitled Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management/Advanced Practice) ( /12/90/99). All units may also be obtained from the centre resources section of the City & Guilds website. The learning outcomes and assessment criteria are also viewable on the Register of Regulated Qualifications at Structure of units The units in this qualification are written in a standard format and comprise the following: City & Guilds reference number unit accreditation number title level credit value unit aim relationship to NOS, other qualifications and frameworks endorsement by a sector or other appropriate body information on assessment learning outcomes which are comprised of a number of assessment criteria notes for guidance. Summary of optional units Optional Units Group B City & Guilds unit number SSC reference level Title MSC B1 5 Develop and evaluate operational plans for own area of responsibility QCF unit number Y/600/ Credits MSC E8 4 Manage physical resources K/600/ LMCS E9 5 Develop procedures and practice to respond to concerns and complaints LMCS A3 4 Recruitment and selection within health and social care or children and young people s settings J/602/ R/602/ Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 7

8 HSC Facilitate the development of effective group practice in health and social care or children and young people s settings CCLD Facilitate coaching and mentoring of practitioners in health and social care or children and young people s settings HSC Manage induction in health and social care or children and young people s settings LMC A2 5 Facilitate change in health and social care or children and young people s settings LMC D3 6 Manage an inter-professional team in a health and social care or children and young people s setting LMC E8 4 Manage finance within own area of responsibility in health and social care or children and young people's settings LMC E3 5 Manage quality in health and social care or children and young people's settings Y/602/ L/602/ T/602/ F/602/ L/602/ T/602/ R/602/ LM Appraise staff performance J/504/ LM Manage disciplinary processes in health and social care or children and young people s settings M/504/ Optional Units Group C City & Guilds unit number SSC reference Level Title CCLD Promote creativity and creative learning in young children QCF unit number A/601/ Credits CCLD Leading provision for babies and young children J/602/ CCLD Develop provision for family support K/602/ CCLD Lead support for disabled children and young people and their carers CCLD Support others to promote children s communication in an early years setting CCLD Support others to promote children s mathematical development and problem solving skills in an early years setting M/602/ F/602/ A/602/ Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

9 CCLD Support others to promote children s knowledge and understanding of the world in an early years setting CCLD Support others to promote children s physical development in an early years setting CCLD Develop the environment for children and young people A/602/ L/602/ A/602/ CCLD Undertake a research project within services for health and social care or children and young people J/602/ Sensory 5 Support the use of assistive technology H/601/ Services Sensory Services 1 5 Explore models of disability K/601/ LM Develop, maintain and use records and reports A/504/ LM Lead practice in assessing and planning for the needs of families and carers LM Understand professional management and leadership in health and social care or children and young people s settings LM Manage business redesign in health and social care or children or young people s services A/504/ F/504/ J/504/ Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 9

10 Unit 082 Promote creativity and creative learning in young children Level: 4 Credit value: 5 UAN number: A/601/0135 Unit aim The unit is designed to deepen knowledge and understanding of the importance of creativity and creative learning for young children and competence in promoting this in early years settings. The unit also encourages the learner to support change and improvement in practice. Learning outcomes There are four learning outcomes to this unit. The learner will: 1. Understand the concepts of creativity and creative learning and how these affect all aspects of young children s learning and development 2. Be able to provide opportunities for young children to develop their creativity and creative learning 3. Be able to develop the environment to support young children s creativity and creative learning 4. Be able to support the development of practice in promoting young children s creativity and creative learning within the setting Guided learning hours It is recommended that 35 hours should be allocated for this unit, although patterns of delivery are likely to vary. Details of the relationship between the unit and relevant national standards There are links with CCLD 410 Evaluate, assess and support children s creativity. Support of the unit by a sector or other appropriate body This unit is endorsed by Skills for Care and Development. Assessment This unit will be assessed by: A portfolio of evidence. Learning Outcomes 2, 3 and 4 must be assessed in a real work environment Reflection on practice must form part of the assessment for this unit. 10 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

11 Unit 082 Outcome 1 Promote creativity and creative learning in young children Understand the concepts of creativity and creative learning and how these affect all aspects of young children s learning and development 1.1 Analyse the differences between creative learning and creativity 1.2 Explain current theoretical approaches to creativity and creative learning in early childhood. 1.3 Critically analyse how creativity and creative learning can support young children s emotional, social, intellectual, communication and physical development. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 11

12 Unit 082 Outcome 2 Promote creativity and creative learning in young children Be able to provide opportunities for young children to develop their creativity and creative learning 2.1 Demonstrate in own practice how to promote creativity and creative learning 2.2 Explain why young children require extended and unhurried periods of time to develop their creativity. Additional Guidance Promote creativity and creative learning developing imagination and imaginative play traditional creative arts music, dance and movement areas of learning such as mathematics, problem solving and exploration ICT 12 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

13 Unit 082 Outcome 3 Promote creativity and creative learning in young children Be able to develop the environment to support young children s creativity and creative learning 3.1 Explain the features of an environment that supports creativity and creative learning. 3.2 Monitor and evaluate the effectiveness of aspects of the environment in supporting young children s creativity and creative learning. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 13

14 Unit 082 Outcome 4 Promote creativity and creative learning in young children Be able to support the development of practice in promoting young children s creativity and creative learning within the setting 4.1 Evaluate and reflect on own practice in promoting creativity and creative thinking 4.2 Support others to develop their practice in promoting creativity and creative learning 4.3 Develop a programme of change to the environment to enhance creativity and creative learning giving a justification and expected outcomes for each area of change. 14 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

15 Unit 149 Develop and evaluate operational plans for own area of responsibility Level: 5 Credit value: 6 UAN number: Y/600/9588 Unit aim This unit helps learners to develop, implement, monitor and review operational plans for own area of responsibility. Learning outcomes There are three learning outcomes to this unit. The learner will: 1. Be able to align objectives of own area of responsibility with those of own organisation 2. Be able to implement operational plans in own area of responsibility 3. Be able to monitor and evaluate operational plans in own area of responsibility Guided learning hours It is recommended that 25 hours should be allocated for this unit, although patterns of delivery are likely to vary. Details of the relationship between the unit and relevant national standards This unit is linked to MSC B1: Develop and implement operational plans for your area of responsibility. Support of the unit by a sector or other appropriate body (if required) This unit is endorsed by Skills for Care and Development and Management Standards Centre. Assessment This unit will be assessed by: A portfolio of evidence. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 15

16 Unit 149 Outcome 1 Develop and evaluate operational plans for own area of responsibility Be able to align the objectives of own area of responsibility with those of the organisation 1.1 Identify operational objectives within own area of responsibility 1.2 Analyse objectives of own area of responsibility in relation to those of own organisation. 16 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

17 Unit 149 Outcome 2 Develop and evaluate operational plans for own area of responsibility Be able to implement operational plans in own area of responsibility 2.1 Assess risks associated with operational plans and include contingency arrangements 2.2 Identify support from relevant stakeholders 2.3 Implement operational plan within own area of responsibility. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 17

18 Unit 149 Outcome 3 Develop and evaluate operational plans for own area of responsibility Be able to monitor and evaluate operational plans in own area of responsibility 3.1 Monitor procedures within the operational plan 3.2 Evaluate operational plans and implement any necessary actions. 18 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

19 Unit 150 Manage physical resources Level: 4 Credit value: 3 UAN number: K/600/9711 Unit aim This unit will ensure that learners are able to identify, obtain, manage and review the use of physical resources. The unit also ensures learners are able to take the environmental impact of resource use into consideration. Learning outcomes There are four learning outcomes to this unit. The learner will: 1. Understand the importance of sustainability when using physical resources 2. Be able to identify resource requirements for own area of responsibility 3. Be able to obtain required resources for own area of responsibility 4. Be able to monitor and review the quality and usage of resources in own area of responsibility Guided learning hours It is recommended that 25 hours should be allocated for this unit, although patterns of delivery are likely to vary. Details of the relationship between the unit and relevant national standards This unit is linked to MSC E8 Manage physical resources. Support of the unit by a sector or other appropriate body This unit is endorsed by Skill for Care and Development. Assessment This unit will be assessed by: A portfolio of evidence. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 19

20 Unit 150 Outcome 1 Manage physical resources Understand the importance of sustainability when using physical resources 1.1 Explain the importance of using sustainable resources 1.2 Explain the potential impact of resource use on the environment 1.3 Explain how to use resources effectively and efficiently 1.4 Describe actions one can take to minimise any adverse environmental impact of using physical resources. 20 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

21 Unit 150 Outcome 2 Manage physical resources Be able to identify resource requirements for own area of responsibility 2.1 Consult with colleagues to identify their planned activities and corresponding resource needs 2.2 Evaluate past resource use to inform expected future demand 2.3 Identify resource requirements for own area of responsibility. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 21

22 Unit 150 Outcome 3 Manage physical resources Be able to obtain required resources for own area of responsibility 3.1 Submit a business case to procure required resources 3.2 Review and agree required resources with relevant individuals 3.3 Explain an organisation s processes for procuring agreed resources. 22 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

23 Unit 150 Outcome 4 Manage physical resources Be able to monitor and review the quality and usage of resources in own area of responsibility 4.1 Monitor the quality of resources against required specifications 4.2 Identify differences between actual and planned use of resources and take corrective action 4.3 Analyse the effectiveness and efficiency of resource use in own area of responsibility 4.4 Make recommendations to improve the effectiveness and efficiency of resource use. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 23

24 Unit 151 Develop procedures and practice to respond to concerns and complaints Level: 5 Credit value: 6 UAN number: J/602/2336 Unit aim The purpose of this unit is to assess the learner s knowledge, understanding and skills required to developing, implementing and reviewing procedures and practices to address concerns and complaints. It covers the relevant regulatory requirements, codes of practice and relevant guidance, and analyses the impact of these on service provision. Learning outcomes There are four learning outcomes to this unit. The learner will: 1. Understand the regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints 2. Be able to develop procedures to address concerns and complaints 3. Be able to lead the implementation of procedures and practice for addressing concerns and complaints 4. Be able to review the procedures and practices for addressing concerns and complaints Guided learning hours It is recommended that 40 hours should be allocated for this unit, although patterns of delivery are likely to vary. Details of the relationship between the unit and relevant national standards This unit is linked to LMCS E9. Support of the unit by a sector or other appropriate body This unit is endorsed by Skills for Care and Development. Assessment This unit will be assessed by: A portfolio of evidence. Learning outcomes 2, 3 and 4 must be assessed in the work setting. 24 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

25 Unit 151 Outcome 1 Develop procedures and practice to respond to concerns and complaints Understand the regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints 1.1 Identify the regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints in own area of work 1.2 Analyse how regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints affect service provision within own area of work. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 25

26 Unit 151 Outcome 2 Develop procedures and practice to respond to concerns and complaints Be able to develop procedures to address concerns and complaints 2.1 Explain why individuals might be reluctant to raise concerns and make complaints 2.2 Outline steps that can be taken to encourage individuals to raise concerns or complaints 2.3 Work with others in the development of procedures to address concerns and complaints 2.4 Ensure information on how to raise concerns and make complaints is available in accessible formats 2.5 Review the procedures that have been developed against regulatory requirements, codes of practice and relevant guidance. Additional Guidance Others may include: Workers / Practitioners Carers Significant others Other professionals People who use services. 26 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

27 Unit 151 Outcome 3 Develop procedures and practice to respond to concerns and complaints Be able to lead the implementation of procedures and practice for addressing concerns and complaints 3.1 Promote a person centred approach to addressing concerns and complaints 3.2 ensure that others are informed about the procedure for raising concerns or making complaints 3.3 Use supervision to support workers to recognise and address concerns and complaints. 3.4 Implement systems and procedures which address concerns and complaints and fully inform the complainant of the outcome within agreed time frames. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 27

28 Unit 151 Outcome 4 Develop procedures and practice to respond to concerns and complaints Be able to review the procedures and practices for addressing concerns and complaints 4.1 Monitor the use of systems for addressing concerns and complaints 4.2 Evaluate the effectiveness of systems for addressing concerns and complaints 4.3 Involve others in the review of procedures and practices for addressing concerns and complaints 4.4 Show how own management practice has provided a culture where the organisation can learn from concerns and complaints 4.5 Demonstrate how recommendations from concern and complaint investigations have been used to improve the quality of service. 28 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

29 Unit 152 Recruitment and selection within health and social care or children and young people s settings Level: 4 Credit value: 3 UAN number: R/602/2338 Unit aim The purpose of this unit is to assess the learner s knowledge, understanding and skills required to recruit and select in health and social care or children s and young people s settings. Learning outcomes There are four learning outcomes to this unit. The learner will: 1. Understand the recruitment and selection processes in health and social care or children and young people s settings 2. Be able to contribute to the recruitment process in health and social care or children s and young people s settings 3. Be able to participate in the selection process in health and social care or children s and young people s settings 4. Be able to evaluate the recruitment and selection processes in health and social care or children s and young people s settings Guided learning hours It is recommended that 26 hours should be allocated for this unit, although patterns of delivery are likely to vary. Details of the relationship between the unit and relevant national standards This unit is linked to LMCS A3, HSC 444, CCLD 333, MSC D3, D4, D5. Support of the unit by a sector or other appropriate body This unit is endorsed by Skills for Care and Development. Assessment This unit will be assessed by: A portfolio of evidence. Learning outcomes 2, 3, and 4 must be assessed in the work setting. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 29

30 Unit 152 Outcome 1 Recruitment and selection within health and social care or children and young people s settings Understand the recruitment and selection processes in health and social care or children and young people s settings 1.1 Explain the impact on selection and recruitment processes, in own setting, of: Legislative requirements Regulatory requirements Professional codes Agreed ways of working 1.2 Explain circumstances when it is necessary to seek specialist expertise in relation to recruitment and selection 1.3 Analyse how serious case reviews and inquiries have contributed to the establishment of policies and procedures within recruitment which safeguard vulnerable adults, children and young people. Additional Guidance Agreed ways of working will include policies and procedures where these exist. 30 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

31 Unit 152 Outcome 2 Recruitment and selection within health and social care or children and young people s settings Be able to contribute to the recruitment process in health and social care or children s and young people s settings 2.1 Review job descriptions and person specifications to meet work setting objectives 2.2 Work with others to establish the criteria that will be used in the recruitment and selection process 2.3 Work with others to establish the methods that will be used in the recruitment and selection process 2.4 Involve individuals in the recruitment process. Additional Guidance Others may include: Human resource personnel Workers / Practitioners Carers Significant others Individual is someone accessing care or support. Recruitment process can include consultation or practical involvement in the process. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 31

32 Unit 152 Outcome 3 Recruitment and selection within health and social care or children and young people s settings Be able to participate in the selection process in health and social care or children s and young people s settings 3.1 Use agreed methods to assess candidates 3.2 Use agreed criteria to select candidates 3.3 Communicate the outcome of the selection process according to the policies and procedures of own setting. 32 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

33 Unit 152 Outcome 4 Recruitment and selection within health and social care or children and young people s settings Be able to evaluate the recruitment and selection processes in health and social care or children s and young people s settings 4.1 Evaluate the recruitment and selection methods and criteria used in own setting 4.2 Recommend changes for improvement to recruitment and selection processes in own setting. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 33

34 Unit 153 Facilitate the development of effective group practice in health and social care or children and young people s settings Level: 5 Credit value: 6 UAN number: Y/602/2339 Unit aim This purpose of this unit is assess the learner s knowledge, understanding and skills required to facilitate groups, support individuals rights within the group process and enable groups to deal with conflicts. Learning outcomes There are five learning outcomes to this unit. The learner will: 1. Understand how groups develop and function in health and social care or children and young people s work settings 2. Be able to create a climate that facilitates effective groups in health and social care or children and young people s work settings 3. Be able to facilitate a group in health and social care or children and young people s work settings 4. Be able to enhance learning through the constructive use of power, authority and influence in group work in health and social care or children and young people s work settings 5. Be able to monitor and review the work of a group in health and social care or children and young people s work settings Guided learning hours It is recommended that 42 hours should be allocated for this unit, although patterns of delivery are likely to vary. Details of the relationship between the unit and relevant national standards This unit is linked to AG27 HSC 429 LDSS 418. Support of the unit by a sector or other appropriate body This unit is endorsed by Skills for Care and Development. Assessment This unit will be assessed by: A portfolio of evidence. Learning outcomes 2, 3, 4 and 5 must be assessed in the work setting. 34 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

35 Unit 153 Outcome 1 Facilitate the development of effective group practice in health and social care or children and young people s settings Understand how groups develop and function in health and social care or children and young people s work settings 1.1 Analyse the impact of theories and models on group work practice 1.2 Explain how to form and maintain a cohesive and effective group 1.3 Explain how different facilitation styles may influence Group dynamics Lifecycle of the group Group outcomes Development of roles within the group 1.4 Explain why it is important to be clear about the purpose and desired outcomes for the group 1.5 Analyse the importance of participant engagement in achieving group outcomes. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 35

36 Unit 153 Outcome 2 Facilitate the development of effective group practice in health and social care or children and young people s settings Be able to create a climate that facilitates effective groups in health and social care or children and young people s work settings 2.1 Evaluate methods that may be utilised in facilitating groups 2.2 Prepare an environment that is conducive to the functioning of the group 2.3 Work with a group/s to agree acceptable group and individual behaviour 2.4 Work with a group to negotiate and agree tasks, desired outcomes and ways of working. 36 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

37 Unit 153 Outcome 3 Facilitate the development of effective group practice in health and social care or children and young people s settings Be able to facilitate a group in health and social care or children and young people s work settings 3.1 Use a range of methods to accommodate different learning styles within the group 3.2 Provide a group experience where participants are engaged and stimulated 3.3 Intervene effectively in a group session to improve the learning process. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 37

38 Unit 153 Outcome 4 Facilitate the development of effective group practice in health and social care or children and young people s settings Be able to enhance learning through the constructive use of power, authority and influence in group work in health and social care or children and young people s work settings 4.1 Demonstrate inclusive practice when facilitating groups 4.2 Support consensus and manage conflict within a group 4.3 Explain how to challenge excluding or discriminatory behaviour 4.4 Demonstrate how to manage diverse group behaviours 4.5 Explain when to refer issues and areas of concern. Additional Guidance Conflict may include: negative comments disagreements discrimination power imbalance threats body language non compliance 38 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

39 Unit 153 Outcome 5 Facilitate the development of effective group practice in health and social care or children and young people s settings Be able to monitor and review the work of a group in health and social care or children and young people s work settings 5.1 Work with a group to agree monitoring and review processes 5.2 Implement systems and processes to monitor and review the progress of a group 5.3 Assess the effectiveness of a group in relation to identified outcomes 5.4 Reflect on strengths and areas for development in own practice of facilitating groups. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 39

40 Unit 154 Facilitate coaching and mentoring of practitioners in health and social care or children and young people s settings Level: 5 Credit value: 6 UAN number: L/602/2547 Unit aim The purpose of this unit is to assess the learner s knowledge, understanding and skills to support coaching and mentoring of practitioners in health and social care or children and young people s settings. It includes the ability to understand the benefits of coaching and mentoring and to plan implement and evaluate the impact of coaching and mentoring in the work setting. Learning outcomes There are five learning outcomes to this unit. The learner will: 1. Understand the benefits of coaching and mentoring practitioners in health and social care or children and young people s settings 2. Be able to promote coaching and mentoring of practitioners in health and social care or children and young people s settings 3. Be able to identify the coaching and mentoring needs of practitioners in health and social care or children and young people s settings 4. Be able to implement coaching and mentoring activities in health and social care or children and young people s settings p 5. Be able to review the outcomes of coaching and mentoring in health and social care or children and young people s settings Guided learning hours It is recommended that 43 hours should be allocated for this unit, although patterns of delivery are likely to vary. Details of the relationship between the unit and relevant national standards This unit is linked to ENTO CM20, CCLD 429. Support of the unit by a sector or other appropriate body This unit is endorsed by Skills for Care and Development. Assessment This unit will be assessed by: A portfolio of evidence. Learning outcomes 2, 3, 4 and 5 must be assessed in the work setting. 40 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

41 Unit 154 Outcome 1 Facilitate coaching and mentoring of practitioners in health and social care or children and young people s settings Understand the benefits of coaching and mentoring practitioners in health and social care or children and young people s settings 1.1 Analyse the differences between coaching and mentoring 1.2 Explain circumstances when coaching would be an appropriate method of supporting learning at work 1.3 Explain circumstances when mentoring would be an appropriate method of supporting learning at work 1.4 Explain how coaching and mentoring complement other methods of supporting learning 1.5 Analyse how coaching and mentoring at work can promote the business objectives of the work setting 1.6 Evaluate the management implications of supporting coaching and mentoring in the work setting 1.7 Explain how coaching and mentoring in the work setting can contribute to a learning culture 1.8 Explain the importance of meeting the learning needs of coaches and mentors. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 41

42 Unit 154 Outcome 2 Facilitate coaching and mentoring of practitioners in health and social care or children and young people s settings Be able to promote coaching and mentoring of practitioners in health and social care or children and young people s settings 2.1 Promote the benefits of coaching and mentoring in the work setting 2.2 Support practitioners to identify learning needs where it would be appropriate to use coaching. 2.3 Support practitioners to identify learning needs where it would be appropriate to use mentoring 2.4 Explain the different types of information, advice and guidance that can support learning in the work setting 2.5 Demonstrate a solution-focused approach to promoting coaching and mentoring in the work setting. 42 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

43 Unit 154 Outcome 3 Facilitate coaching and mentoring of practitioners in health and social care or children and young people s settings Be able to identify the coaching and mentoring needs of practitioners in health and social care or children and young people s settings 3.1 Use different information sources to determine the coaching and mentoring needs of practitioners in the work setting 3.2 Plan coaching and mentoring activities. Additional Guidance Different information sources may include: Strategic/business plans New legislation/regulation Supervision agreements/professional development plans Availability and expertise of coaches and mentors in the work setting Service users who have different needs Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 43

44 Unit 154 Outcome 4 Facilitate coaching and mentoring of practitioners in health and social care or children and young people s settings Be able to implement coaching and mentoring activities in health and social care or children and young people s settings p 4.1 Support the implementation of coaching and mentoring activities 4.2 Select the most appropriate person to act as coach or mentor 4.3 Explain the support needs of those who are working with peers as coaches or mentors 4.4 Provide coaching in a work setting according to the agreed plan 4.5 Provide mentoring in a work setting according to the agreed plan. 44 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

45 Unit 154 Outcome 5 Facilitate coaching and mentoring of practitioners in health and social care or children and young people s settings Be able to review the outcomes of coaching and mentoring in health and social care or children and young people s settings 5.1 Review how the use of coaching and mentoring in the work setting has supported business objectives 5.2 Evaluate the impact of coaching and mentoring on practice 5.3 Develop plans to support the future development of coaching and mentoring in the work setting. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 45

46 Unit 155 Manage induction in health and social care or children and young people s settings Level: 4 Credit value: 3 UAN number: T/602/2574 Unit aim The purpose of this unit is to assess the learner s knowledge, understanding and skills for managing induction in health and social care or children and young people s settings. Learning outcomes There are five learning outcomes to this unit. The learner will: 1. Understand the purpose of induction for health and social care or children and young people s settings 2. Be able to manage the induction process in health, social care and children and young people s work settings 3. Be able to support the implementation of induction processes in health, social care and children and young people s work settings 4. Be able to evaluate the induction process in health and social care or children and young people s settings 5. Be able to implement improvements to the induction process in health and social care or children and young people s settings Guided learning hours It is recommended that 21 hours should be allocated for this unit, although patterns of delivery are likely to vary. Details of the relationship between the unit and relevant national standards This unit is linked to HSC 444 LMC A3. Support of the unit by a sector or other appropriate body This unit is endorsed by Skills for Care and Development. Assessment This unit will be assessed by: A portfolio of evidence. Learning outcomes 2, 3, 4 and 5 must be assessed in the work setting. 46 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

47 Unit 155 Outcome 1 Manage induction in health and social care or children and young people s settings Understand the purpose of induction for health and social care or children and young people s settings 1.1 Explain why induction is important for practitioners, individuals and organisations 1.2 Identify information and support materials that are available to promote effective induction 1.3 Explain the link between induction processes, qualifications and progression routes in the sector 1.4 Analyse the role of the induction process in supporting others to understand the values, principles and agreed ways of working within a work setting 1.5 Analyse the role of induction in safeguarding individuals and others within a work setting. Additional Guidance Practitioners could include: new recruits existing employees who have taken on additional responsibilities existing employees who have taken on a new role temporary or agency workers workers transferring from another setting students on placement volunteers Individuals are those accessing care or services Agreed ways of working will include policies and procedures where these exist. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 47

48 Unit 155 Outcome 2 Manage induction in health and social care or children and young people s settings Be able to manage the induction process in health, social care and children and young people s work settings 2.1 Explain the factors that influence induction processes for practitioners 2.2 Develop an induction programme in agreement with others 2.3 Manage the induction process for practitioners. Additional Guidance Factors that influence could include: job descriptions levels of responsibility previous experience qualification status availability of others organisational culture organisational requirements individual needs 48 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

49 Unit 155 Outcome 3 Manage induction in health and social care or children and young people s settings Be able to support the implementation of induction processes in health, social care and children and young people s work settings 3.1 Identify different methods that can be used to support the induction process for practitioners 3.2 Support others involved in the induction of practitioners 3.3 Obtain feedback from others on practitioners achievement of identified induction requirements 3.4 Support practitioners to reflect on their learning and achievement of induction requirements 3.5 Provide feedback to practitioners on achievement of induction requirements 3.6 Support personal development planning for a practitioner on completion of induction. Additional Guidance Others may include: Workers / Practitioners Carers Significant others Individuals who access services Line managers Other professionals Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 49

50 Unit 155 Outcome 4 Manage induction in health and social care or children and young people s settings Be able to evaluate the induction process in health and social care or children and young people s settings 4.1 Explain the importance of continuous organisational improvement in the provision of induction 4.2 Obtain feedback on the induction process from practitioners 4.3 Obtain feedback on the induction process from others in the work setting 4.4 Use feedback to identify areas for improvement within the induction process. 50 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units

51 Unit 155 Outcome 5 Manage induction in health and social care or children and young people s settings Be able to implement improvements to the induction process in health and social care or children and young people s settings 5.1 Work with others to identify improvements within the induction process 5.2 Work with others to implement changes required to address areas for improvement within the induction process. Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units 51

52 Unit 156 Facilitate change in health and social care or children and young people s settings Level: 5 Credit value: 6 UAN number: F/602/2612 Unit aim The purpose of this unit is to assess the learner s knowledge, understanding and skills to facilitate organisational change in health and social care or children and young people s settings. Learning outcomes There are six learning outcomes to this unit. The learner will: 1. Understand the principles of change management in health and social care or children and young people s settings 2. Be able to facilitate a shared understanding of the need for change in health and social care or children and young people s settings 3. Be able to develop an approved change management plan in health and social care or children and young people s settings 4. Be able to gain support for a proposed change in health and social care or children and young people s settings 5. Be able to implement approved change management plans in health and social care or children and young people s settings 6. Be able to evaluate the change management process in health and social care or children and young people s settings Guided learning hours It is recommended that 42 hours should be allocated for this unit, although patterns of delivery are likely to vary. Details of the relationship between the unit and relevant national standards This unit is linked to LMC A2, MSC C5. Support of the unit by a sector or other appropriate body This unit is endorsed by Skills for Care and Development. Assessment This unit will be assessed by: A portfolio of evidence. Learning outcomes 2, 3, 4, 5 and 6, must be assessed in the work setting. 52 Level 5 Diploma in Leadership for the Children and Young People s Workforce Early Years (Management) ( /90) Optional Units