NO SALT, NO CHLORINE NO ODOUR

Transcription

1 YOUR USER GUIDE TO THE REVOLUTIONARY CHLORINE AND BROMINE FREE SYSTEM FOR SPAS, SWIM SPAS AND HOT TUBS NO SALT, NO CHLORINE NO ODOUR

2 CONGRATULATIONS for selecting the CRYSTAL WATERS chlorine and bromine free sanitising system for spas, swim spas and hot tubs. CRYSTAL WATERS POOL AND SPA SOLUTIONS TM is a proven system that is gentle for bathers without any odour or effects associated with traditional harsh chlorine and bromine treatments. CRYSTAL WATERS POOL AND SPA SOLUTIONS TM is a wholly owned Australian company employing Australians, for Australians. We are sure you and your family will enhance your spa experience with the addition of CRYSTAL WATERS POOL AND SPA SOLUTIONS TM to your spa. Please take a few moments to read the simple instructions in this user guide and you will soon be enjoying chlorine and bromine free bathing. Thank you! INDEX SPA MAINTENANCE OVERVIEW... 3 THE CRYSTAL WATERS RANGE... 4 TREATING A NEW SPA, SWIM SPA OR HOT TUB WITH CRYSTAL WATERS... 8 CONVERTING AN EXISTING SPA, SWIM SPA OR HOT TUB TO CRYSTAL WATERS MAINTAINING A CRYSTAL WATERS SPA, SWIM SPA OR HOT TUB TROUBLE SHOOTING TESTING PROCEDURE FOR CRYSTAL WATERS HOW TO REORDER CRYSTAL WATERS USER GUIDE

3 SPA MAINTENANCE OVERVIEW A spa represents a great investment in your health, lifestyle and enjoyment. This section is designed to give you a better understanding of the key areas that affect your spa, water quality and sanitiser effectiveness. WATER BALANCE Water balance refers to the ph, Total Alkalinity and Calcium Hardness level of the spa water. These act together and have an effect on water quality, equipment and your sanitiser. They should be checked weekly and maintained in accordance with the spa manufacturer s instructions. Generally, water is regarded as either balanced, corrosive or scaling. Balanced water refers to water whereby the correct ph, Total Alkalinity and Calcium Hardness levels are achieved. Corrosive water usually refers to water with a low ph that is acidic. This will significantly shorten the life of equipment in your spa and may also make water uncomfortable for bathers either in aggressive fuming or skin irritation. Scaling water refers to water where the ph is generally too high and can lead to cloudy water and calcium deposits forming in pipes and around equipment. SANITISER The primary purpose of a sanitiser is to kill potentially harmful bacteria in your spa. Heated water provides a fertile environment for bacteria to thrive in, and your sanitiser is your defence against infections. Always dose accordingly and never use your spa without an effective sanitiser. FILTRATION There is no sanitiser system that alone can provide sparkling water. It must be used in conjunction with effective filtration. Your filter cartridges remove oxidised organic debris and suspended matter from the spa, providing clear, sparkling water. Your filtration system should be run in accordance with manufacturer s recommendations to ensure optimum clarity, however it may need to be increased to compensate for higher bather loads. A filter cartridge will only hold a certain amount of debris, before flow rates and filter effectiveness will diminish. Regularly clean your filter cartridges and replace yearly. CRYSTAL WATERS POOL AND SPA SOLUTIONS 3

4 THE CRYSTAL WATERS RANGE CRYSTAL WATERS SPA SANITISER* The heart of the CRYSTAL WATERS chlorine free range, the CRYSTAL WATERS SPA SANITISER provides ongoing protection against harmful bacteria in your spa. ADD WEEKLY. CRYSTAL WATERS SPA CLARIFIER* Is a unique clarifier that works in harmony with CRYSTAL WATERS SPA SANITISER to provide exceptional water clarity. ADD WEEKLY. CRYSTAL WATERS SPA BOOST* Is a powerful non chlorine oxidiser that helps burn out impurities and body fats. ADD WEEKLY AND AFTER BATHER USE. CRYSTAL WATERS SPA ph AND ALKALINITY ENHANCER* Use to increase Total Alkalinity and ph. ADD AS REQUIRED. 4 USER GUIDE

5 CRYSTAL WATERS SPA ph REDUCER* Use to lower ph and Total Alkalinity. ADD AS REQUIRED CRYSTAL WATERS SPA CALCIUM ENHANCER* Use to raise Calcium Hardness. ADD AS REQUIRED CRYSTAL WATERS SPA CHLORINE REMOVER* Is used to remove chlorine and Bromine from water. ADD WHEN FILLING, REFILLING AND WHEN TOPPING UP SPA, SWIM SPA OR HOT TUB WATER. CRYSTAL WATERS SPA ANTI FOAM A powerful anti foaming agent. ADD IF FOAMING OCCURS. CRYSTAL WATERS POOL AND SPA SOLUTIONS 5

6 CRYSTAL WATERS INSTANT FILTER KLENZ* Spray on / hose off instant filter cartridge cleaner. A powerful fast acting Instant Filter Klenz. CARTRIDGES SHOULD BE CLEANED WEEKLY OR AFTER HEAVY BATHER LOAD. CRYSTAL WATERS SPA PIPE KLENZ* Will thoroughly cleanse oils and body fats from pipework. USE WHEN CONVERTING AN EXISTING SPA TO CRYSTAL WATERS AND AT LEAST ONCE A YEAR CRYSTAL WATERS SPA TEST KIT* USE FOR TESTING SANITISER LEVEL AND PH. SPA PAD* 4 IN 1 TEST STRIPS* *Included in CRYSTAL WATERS SPA START UP KIT Always see label for full directions of the CRYSTAL WATERS range NEVER MIX DIFFERENT CHEMICALS TOGETHER. ALWAYS ADD CHEMICAL TO WATER. 6 USER GUIDE

7 CRYSTAL WATERS POOL AND SPA SOLUTIONS 7

8 TREAT A NEW SPA, SWIM SPA OR HOT TUB WITH CRYSTAL WATERS Congratulations on purchasing your own spa, swim spa or hot tub. You and your family will enjoy countless hours of fun, relaxation and therapeutic benefits. Treating your new spa or swim spa with the CRYSTAL WATERS POOL AND SPA SOLUTIONS TM chlorine and bromine free system is an easy process that will get you in your spa as quickly as possible! 1. Fill spa, swim spa or hot tub. Leave cover off. 2. Add 50gms per 1,000 litres of CRYSTAL WATERS SPA CHLORINE REMOVER premixed in a bucket of water. Run circulation pump and add the chlorine remover. Run for 2 hours prior to adding any other chemical. 3. Check ph, Alkalinity and Calcium Hardness level. The ideal level of ph is between The ideal level of Alkalinity is between ppm and the ideal level of Calcium Hardness is between ppm. Use CRYSTAL WATERS ph AND ALKALINITY ENHANCER or CRYSTAL WATERS ph AND ALKALINITY REDUCER to adjust if necessary, to adjust ph and Alkalinity. *See full testing procedure on back page. Use CRYSTAL WATERS SPA CALCIUM ENHANCER to increase Calcium if necessary. 4. Add CRYSTAL WATERS SPA BOOST at 50gms per 1,000 ltrs. Run pump for 1 hour. 5. Add CRYSTAL WATERS SPA SANITISER at 60ml per 1,000 ltrs. Run pump. 6. Add CRYSTAL WATERS SPA CLARIFIER at 60ml per 1,000 ltrs. Run pump. 7. Run filter pump for a minimum of 4 hours, or until water is clear. 8 USER GUIDE

9 IMPORTANT POINTS More is NOT BETTER - DO NOT OVERDOSE. A light brown foam around the waterline may occur, depending on the quality of the water source. This is a normal reaction as the Shock oxidizes water impurities. Simply wipe off with Spa Pad. For a persistent brown line ADD A FURTHER DOSE OF CRYSTAL WATERS SPA CHLORINE REMOVER. CRYSTAL WATERS is NOT compatible with chlorine or bromine based products. DO NOT ADD THESE to spa, swim spa or hot tub. Always remove cover when adding chemicals and LEAVE UNCOVERED FOR AT LEAST HALF AN HOUR, to allow spa to breathe. NEVER MIX DIFFERENT CHEMICALS TOGETHER. ALWAYS ADD CHEMICAL TO WATER. CRYSTAL WATERS POOL AND SPA SOLUTIONS 9

10 CONVERT AN EXISTING SPA, SWIM SPA OR HOT TUB TO CRYSTAL WATERS Converting an existing spa to the CRYSTAL WATERS POOL AND SPA SOLUTIONS TM chlorine and bromine free system is an easy process. Soon we ll have you enjoying the benefits of no chlorine odour, and a sanitising system that is gentle on both you and your pocket! By following the simple steps below you ll soon be back in your spa. 1. Remove cover from spa, swim spa or hot tub. 2. Remove filter cartridges and thoroughly clean using CRYSTAL WATERS SPA INSTANT FILTER KLENZ 3. Add CRYSTAL WATERS SPA PIPE KLENZ at 250ml per 1000 ltrs, and then run pump for 2 hours and drain and flush. See label for full instructions. 4. Scoop foam residue from spa, drain spa then thoroughly wipe spa with soft cloth drain and flush. For severe foaming we recommend a second fill and flush (without CRYSTAL WATERS SPA PIPE KLENZ) 5. Refill spa through filter box with fresh water. Reinstall filter cartridges. 6. Add 50gms per 1,000 litres of CRYSTAL WATERS SPA CHLORINE REMOVER mixed in a bucket of water. Run filter pump and add the chlorine remover. Run for 2 hours prior to adding any other chemical. 7. Check ph, Alkalinity and Calcium Hardness level. The ideal level of ph is between The ideal level of Alkalinity is between ppm and the ideal level of Calcium Hardness is between ppm. Use CRYSTAL WATERS ph AND ALKALINITY ENHANCER or CRYSTAL WATERS ph AND ALKALINITY REDUCER to adjust if necessary, to adjust ph and Alkalinity. *See full testing procedure on back page. Use CRYSTAL WATERS SPA CALCIUM ENHANCER to increase Calcium if necessary. 10 USER GUIDE

11 8. Add CRYSTAL WATERS SPA BOOST at 50gms per 1,000 ltrs. Run filtration pump for 1 hour. 9. Add CRYSTAL WATERS SPA SANITISER at 60ml per 1,000 ltrs. Run filtration pump. 10. Add CRYSTAL WATERS SPA CLARIFIER at 60ml per 1,000 ltrs. Run filtration pump 11. Run filter pump for at least 4 hours, or until water is clear. IMPORTANT POINTS More is NOT BETTER - DO NOT OVERDOSE. A light brown foam around the waterline may occur, depending on the quality of the water source. This is a normal reaction as the Shock oxidizes water impurities. Simply wipe off with Spa Pad. For a persistent brown line ADD A FURTHER DOSE OF CRYSTAL WATERS SPA CHLORINE REMOVER. CRYSTAL WATERS is NOT compatible with chlorine or bromine based products. DO NOT ADD THESE to spa, swim spa or hot tub. Always remove cover when adding chemicals and LEAVE UNCOVERED FOR AT LEAST HALF AN HOUR, to allow spa to breathe. NEVER MIX DIFFERENT CHEMICALS TOGETHER. ALWAYS ADD CHEMICAL TO WATER. CRYSTAL WATERS POOL AND SPA SOLUTIONS 11

12 MAINTAIN A SPA, SWIM SPA OR HOT TUB WITH CRYSTAL WATERS Check ph, Alkalinity and Calcium Hardness level once a week. The ideal level of ph is between The ideal level of Alkalinity is between ppm and the ideal level of Calcium Hardness is between ppm. Use CRYSTAL WATERS ph AND ALKALINITY ENHANCER to increase ph. Use CRYSTAL WATERS ph AND ALKALINITY REDUCER to decrease ph. When adjusting ph it is better to use HALF RECOMMENDED DOSE at a time rechecking after 1 hour. Use CRYSTAL WATERS SPA CALCIUM ENHANCER to increase Calcium. Maintaining a CRYSTAL WATERS spa, swim spa, or hot tub is a simple, easy 3 STEP process: STEP 1: Add CRYSTAL WATERS SPA SANITISER once per week at 60ml per 1,000 ltrs. STEP 2: Add CRYSTAL WATERS SPA CLARIFIER once per week at 60ml per 1,000 ltrs. STEP 3: Add CRYSTAL WATERS SPA BOOST once per week at 20gms per 1,000 ltrs. Add Crystal Waters Spa Boost at 20gms per 1,000 ltrs after each use if water appears cloudy or hazy. Use CRYSTAL WATERS SPA INSTANT FILTER KLENZ to clean filter cartridges once per week OR after 10 person hours of spa use. This means if 4 people use the spa for 1 hour that is the equivalent of 4 person hours. If people drink alcohol in the spa they significantly increase the amount of perspiration and body fats in the spa. These body fats are trapped in the filter cartridge until it becomes clogged and then cloudy water will result. For optimum water clarity filter cartridges should be cleaned afterwards. 12 USER GUIDE

13 IMPORTANT POINTS More is NOT BETTER - DO NOT OVERDOSE. A light brown foam around the waterline may occur, depending on the quality of the water source. This is a normal reaction as the Shock oxidizes water impurities. Simply wipe off with Spa Pad. For a persistent brown line ADD A FURTHER DOSE OF CRYSTAL WATERS CHLORINE REMOVER. CRYSTAL WATERS is NOT compatible with chlorine or bromine based products. DO NOT ADD THESE to spa, swim spa or hot tub. Always remove cover when adding chemicals and LEAVE UNCOVERED FOR AT LEAST HALF AN HOUR, to allow spa to breathe. Spas should be allowed to breathe daily for half an hour with cover removed. Add HALF A DOSE (25gm per 1000 litres) of CRYSTAL WATERS SPA CHLORINE REMOVER prior to topping up spa, swim spa or hot tub. Spas should be drained at least ONCE A YEAR, and more often with higher bather loads, with CRYSTAL WATERS SPA PIPE KLENZ used to clean oils and body fats from pipe work. NEVER MIX DIFFERENT CHEMICALS TOGETHER ALWAYS ADD CHEMICAL TO WATER. CRYSTAL WATERS POOL AND SPA SOLUTIONS 13

14 TROUBLE SHOOTING MANY PROBLEMS CAN OFTEN BE ATTRIBUTED TO OLD FILTERS THAT NO LONGER PERFORM AT THEIR OPTIMUM. WE RECOMMEND FILTER CARTRIDGES SHOULD BE REPLACED YEARLY. CLOUDY WATER Cloudy water can be caused by one of 4 issues: 1. Incorrect water balance. CHECK AND ADJUST ph TO BETWEEN CHECK AND ADJUST ALKALINITY TO BETWEEN PPM. 2. Incorrect dosing of CRYSTAL WATERS SPA SANITISER and CRYSTAL WATERS SPA CLARIFIER. Either too much or too little can cause cloudy water. TEST SANITISER LEVEL. (15-20 PPM) IF SPA HAS BEEN OVERDOSED, REMOVE 1/3RD OF WATER AND DILUTE WITH FRESH WATER, ADD 25GMS PER 1,000 LITRES OF SPA CHLORINE REMOVER, THEN RETEST. 3. Blocked filter cartridges. REMOVE FILTER CARTRIDGES AND CLEAN WITH CRYSTAL WATERS SPA INSTANT FILTER KLENZ. SHOCK DOSE SPA WITH DOUBLE DOSE OF CRYSTAL WATERS BOOST AND OPERATE FILTER FOR 12 HOURS. LEAVE COVER OFF SPA. 4. Excessive body oils or inorgaic debris in water SHOCK DOSE SPA WITH 50gms /1,000 ltrs OF CRYSTAL WATERS BOOST AND OPERATE FILTER FOR 24 HOURS. LEAVE COVER OFF SPA. REPEAT IF NECESSARY. 5. Build up of body fats in pipe work. USE CRYSTAL WATERS SPA PIPE KLENZ TO CLEAN INTERIOR PIPE WORK. RUN FOR 2 HOURS, DRAIN AND FLUSH SPA, THEN THOROUGHLY CLEAN. 14 USER GUIDE

15 BROWN SCUM LINE A brown scum line can be caused either by excess body fats or when contaminated water with chlorine has been added to the spa. It can also be caused by the sanitiser floccing with impurities in the water. ADD 50GMS PER 1,000 LTRS OF CRYSTAL WATERS SPA CHLORINE REMOVER AND RUN FILTER FOR 4 HOURS WITH COVER OFF. USE SPA PAD TO REMOVE SCUM LINE. FOAMING Foaming is usually caused by either incorrect water balance or an excess build up of body fats in the filter cartridge or pipe work. ADD 10mls OF CRYSTAL WATERS SPA ANTI FOAM TO STOP FOAMING. (this however will only mask the problem and not eliminate it.) Further steps to correct problem CLEAN FILTER CARTRIDGE USING CRYSTAL WATERS SPA INSTANT FILTER KLENZ. IF FOAMING PERSISTS, USE CRYSTAL WATERS SPA PIPE KLENZ DRAIN AND REFILL SPA. CRYSTAL WATERS POOL AND SPA SOLUTIONS 15

16 FOR FURTHER INFORMATION SEE OUR FAQ SECTION AT: CRYSTAL WATERS Testing Procedure Water should be checked when spa is first filled and weekly thereafter. 2 test kits are provided with the CRYSTAL WATERS range. The first tests for biguanide (CRYSTAL WATERS Spa Sanitiser) and ph. The second test kit is a dip stick type test that tests for ph, Total Alkalinity, Calcium Hardness and Bromine. DISREGARD THE BROMINE TEST. IT IS NOT RELEVANT FOR CRYSTAL WATERS. Use the dip stick test for checking Total Alkalinity and Calcium Hardness levels Sanitiser (Biguanide) level should be maximum 15-20ppm. To increase sanitiser level add CRYSTAL WATERS SPA SANITISER. DO NOT OVERDOSE ph level should be between To increase ph use CRYSTAL WATERS ph AND ALKALINITY ENHANCER * Do not add more than 40gms per 1000 ltrs at a time of Alkalinity Enhancer. To decrease ph use CRYSTAL WATERS ph AND ALKALINITY REDUCER Total Alkalinity should be between ppm To increase Total Alkalinity, add CRYSTAL WATERS ph AND ALKALINITY ENHANCER *Do not add more than 40gms per 1000 ltrs at a time of Alkalinity Enhancer. Calcium Hardness should be between ppm. (This is based on acrylic and fibreglass spas only. For all other surfaces contact your spa/pool supplier.) To increase Calcium Hardness level add CRYSTAL WATERS SPA CALCIUM ENHANCER To re-order: