Simon XTi User Manual

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1 Simon XTi User Manual Simon XTi P/N REV A 15MAR12

2 Copyright Trademarks and patents Manufacturer FCC compliance Contact information Customer support 2012 UTC Fire & Security. All rights reserved. The Simon XTi name and logo are trademarks of UTC Fire & Security. GE and the GE monogram are trademarks of the General Electric Company and are under license to UTC Fire & Security, 9 Farm Springs Road, Farmington, CT , USA Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products. UTC Fire & Security Americas Corporation, Inc Red Fox Rd., Arden Hills, MN , USA. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. FCC Part 15 registration number: B4Z-910C-SIMON IC: 1175C-910CSIMO Part 68. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. FCC registration number: US: B4ZAK02B55910 Canada: 1175C-910CSIXT Ringer Equivalence 0.2B Load Number or

3 Content Introduction...1 Using the Simon XTi security system...3 Panel controls...3 Simon XTi features...6 Home security...7 Exit/entry delay Bypassing sensors...11 Alarms...12 Chimes...13 System status Using an offsite phone...14 Key fobs...15 How your system communicates Status beeps...17 Alarm sirens...17 Trouble beeps System configuration Settings menu...21 Code options...21 Menu navigation...21 Event History...23 Direct Bypass...23 Panel Status...23 Chime...23 Special chime Voice Volume Beep Volume Brightness...24 Default Screen Calibration...25 Help...25 Set time and date...26 Emergency icon...27 System tests...27 Programming...27 Version...30 Simon XTi User Manual i

4 Testing...31 Sensor test...31 Comm test...32 Central station communication...32 System download...33 Reference information...34 Alarm system limitations...34 Emergency planning...35 Cleaning the touch screen...36 Disposal...37 Sensor and module locations...37 Access codes Delays...38 Simon XTi system quick reference...39 ii Simon XTi User Manual

5 Introduction The Simon XTi uses wireless technology to warn your family about intrusion, carbon monoxide and fire. The system communicates with a central monitoring station and sends voice messages to an offsite phone. The security system uses sensors that communicate alarms to the control panel using radio waves. The system is supervised, meaning that the panel checks the status of each sensor to detect problems. If the panel detects trouble, it will notify you with displayed and spoken messages, beeps, and indicator lights. A Simon XTi installation may include any of the devices listed in Table 1 below. Table 1: Simon XTi system components Component Type Description Control panel Touchpads Sensors Simon XT talking touch screen and Simon XT Talking Touchpad a Key fob a Indoor motion Outdoor motion Glassbreak sensor Door/window Smoke Operates and programs your security system. It communicates to you through displayed and spoken messages. The panel can communicate to a central monitoring station and send voice messages to your offsite phone. Controls the security system primarily from within the house. This keychain touchpad controls the security system from within or near the outside of your home. Detects motion in protected indoor area. When motion is detected, the panel may respond by sounding chimes or an alarm. Detects motion in a protected outdoor area. When motion is detected, the system may respond by sounding chimes or turning on outside lights. These sensors are not used for intrusion detection. Glassbreak sensors respond to shock waves of breaking glass. Detects the opening of a door or window. Detects smoke or a significant rise in temperature. They have a built-in siren that sounds when smoke or a significant rise in temperature is detected. Carbon monoxide a Detects carbon monoxide. They have a built-in siren that sounds when carbon monoxide is detected. a. Not verified for use by UL. You can send commands or instruct your security system through a series of key presses on the panel, touchpads, or a remote telephone. Simon XTi User Manual 1

6 Table 2: System communication devices Device Control panel Simon XT talking touch screen Key fob Telephone Description You can enter commands for your security system using the graphical user interface on the panel. Depending on how your system is programmed, you may need to enter an access code for certain commands. An access code is a numeric code that allows authorization to operate your security system. The two-way talking touch screen is a wireless device that provides a graphical user interface that allows you to: arm the system (doors, windows, and motion sensors), disarm the system, activate a panic alarm to call the central monitoring station in an emergency, check system status, and turn system controlled lights on or off, all while providing voice feedback. The touch screen also provides trouble beeps, entry/exit beeps and alarm sounds (Panic, Police, or Fire). Key fobs are handy for simple arming and disarming control functions. They are portable and can be carried offsite in a purse or pocket. Touchtone telephones can be used to communicate with your system while you are offsite. Ask your installer if you have this feature. Note: The default master code is when the security system is shipped from the factory. You should change your code after your system is installed. 2 Simon XTi User Manual

7 Using the Simon XTi security system You can operate the self-contained security system through several different methods: Use the main screen icons to arm/disarm the system when you enter or exit your home, check system status, and to determine which sensors are active. Use the emergency screen to communicate with the central monitoring station to report emergency panic, police, or fire alarms. From the home screen, press the Status & Settings icon to program certain user features. (See System configuration on page 21). Note: Upon initial installation, the battery may not be fully charged for as long as 36 hours. A low battery icon will be present and trouble beeps will sound until the battery is sufficiently charged. After the initial charge, should the panel lose AC Power and experience a low battery condition, the icon will appear and trouble beeps will sound unless silenced. You can silence trouble beeps by: Arming or disarming the system. or Pressing the STATUS & SETTINGS icon and pressing LISTEN next to Panel Status. This will disable the sounder for 4 hours but the trouble indication will remain until the battery is recharged. Contact your installer to replace your backup battery. This system is intended to be checked by a qualified technician at least once every 3 years. Panel controls The self-contained panel provides the user interface for system operation and programming system functions. Simon XTi User Manual 3

8 Figure 1: Simon XTi controls Simon XTi Note: The touch screen in Figure 1 above is an example. Your touch screen and system may be configured differently. Table 3 below provides a description of the panel s graphical user interface and audio. Table 3: Panel features Control Piezo siren Touch screen Microphone Speaker Description Provides alarm beeps and status beeps. Provides a graphical user interface for programming and system operation. Used to communicate with the central monitoring station after an alarm. Provides voice output and sounds key beeps. Designer template The designer template is the adhesive-backed plastic template that covers the front of the Simon XTi panel. Caution: The designer template and its installation are integral parts to the reliability of the system. Contact your security system installer to replace the designer template. Main touch screen display While the panel is idle, the screen displays: 4 Simon XTi User Manual

9 Table 4: Main screen icons Access the emergency screen to select the appropriate emergency icon (Panic, Police, or Fire). Time The current system time Depicts the status of the AC power and backup battery. A red power cord represents loss of AC power to the system. A green power cord icon represents AC power to the system. A red battery icon represents battery low. A green battery icon represents a fully charged battery. Note: These icons only appear in red on the main screen if the backup battery is not fully charged or the AC power is not working correctly. It is recommended that the backup battery be replaced every 3-5 years. Contact your installer to replace the backup battery. This yellow triangle indicates faults within the system. Depicts monitored door status. A green check indicates all monitored doors are closed. A red exclamation point indicates one or more doors are open. N/A indicates your system is not configured to support door sensors. Depicts monitored window status. A green check indicates all monitored windows are closed. A red exclamation point indicates one or more windows are open. N/A indicates your system is not configured to support window sensors. Depicts motion detected by the motion sensors in your home. A green check indicates no recent motion detected. A red exclamation point indicates motion was detected within the last 10 minutes. A typical use for this feature would be to have a touch screen in the garage to see if movement is detected in the home before you enter the home. N/A indicates your system is not configured to support motion sensors. Depicts other changes to protected property in your system. For example activation of a water sensor, freeze sensor, or the movement of protected items. A green check indicates no change since the last time you visited (for movement of a protected item) and all sensors are closed (water or freeze sensors). A red exclamation point indicates either a sensor is tripped or there is unacknowledged activity. N/A indicates your system is not configured to support property sensors. Simon XTi User Manual 5

10 Depending on the current arming state of your machine, one of these icons will be displayed. Press the ARM icon to access the Arming Screen. Press a DISARM icon, and provide a valid access code, to disarm your system. Note: When disarming the system, only intrusion/burglary sensors are disarmed. Environmental sensors, such as smoke and carbon monoxide detectors, stay active at all times. Note: Depending on your configuration, the Motions Only icon may not appear. Press to access the settings screen. Simon XTi features The Simon XTi features provide you with the ability to perform the following functions: Arm perimeter (doors and windows) and interior (motion) sensors to indicate intruders. Use the emergency screen to send quick response alerts to the central monitoring station. Access the system from a key fob (similar to the one used for your car). Access the system from a remote telephone. Disable sensors so you can leave a window open while the system is armed. Get an audio alert when a protected door is opened while the system is disarmed. Get an audio alert if movement of a protected asset is detected (group 43). Cross-zoning Cross zoning (two-trip) refers to two different motion sensors that must be tripped within two minutes of each other to report an alarm to the central station. Figure 2 on page 7 shows the path of a person walking from the kitchen to the living room. When the person is detected walking through the kitchen, the motion sensor in the kitchen is tripped, sounding a local alarm. If motion is detected by the living room motion sensor within two minutes, an alarm report will be sent to the central station. Note: Contact your installer for more information. 6 Simon XTi User Manual

11 Figure 2: Cross-zone diagram Motion sensor Path of person walking Motion sensor Home security The Simon XTi allows you to control which sensors are active at any given time. Table 5 below describes the arming levels that you can set from the control panel. Table 5: Arming levels Level Function Description 1 Disarm In this level, only 24-hour sensors are active. Environmental sensors (such as smoke or carbon monoxide detectors) stay active at all times. 2 Arm door and window sensors (away) 3 Arm motion sensors (stay) 4 Arm doors/windows and motion sensors Arming/disarming This level arms the door and window sensors, while leaving the interior motion sensors disarmed. This level arms the interior motion sensors, while leaving the exterior door and window sensors disarmed. Note: Depending on your configuration, this option may not appear. This level arms all sensors. Arming a sensor makes it active and allows the panel to generate an alarm when a door or window is opened or when an unauthorized person enters a specific area. Disarming makes the sensor inactive in the system. The current arming level is shown on the screen (see Table 4 on page 5) and changes in arming level are announced on the speaker. Arming errors If you select an arming option on the Arm screen, and there is an arming problem, an arming error message screen will appear, indicating what the problem is and how to correct it. For example, you might see a message that indicates that you need to close the front door. Simon XTi User Manual 7

12 Correct the problem as indicated or press Bypass. You will see the arming countdown message at the bottom of the screen. You can press Cancel and enter your code to stop the arming process. Figure 3: Pre arm screen To disarm (level 1): 1. Press PRESS TO DISARM. 2. Enter your code when the keypad screen appears. The panel displays and speaks Disarmed and the panel beeps once. To arm doors and windows (level 2): 1. Ensure that all doors and windows are closed. 2. Press. 3. Press DOORS & WINDOWS ONLY (STAY) (see Figure 3 above). 4. If a code is required, enter your code when the keypad screen appears. The panel speaks Doors and Windows On and starts an exit delay, and sounds exit beeps in groups of two until the exit delay expires. To cancel arming press CANCEL ARMING on the countdown screen. 8 Simon XTi User Manual

13 To arm motion sensors (level 3): 1. Press. 2. Press MOTION SENSORS ONLY (AWAY) (see Figure 3 on page 8). 3. If a code is required, enter your code when the keypad screen appears. The panel speaks Motions On, starts an exit delay, and sounds exit beeps in groups of three until the exit delay expires. Note: Depending on your configuration, this option may not appear. To arm doors, windows, and motion sensors (level 4): 1. Press. 2. Press ARM ALL (AWAY) (see Figure 3 on page 8). 3. If a code is required, enter your code when the keypad screen appears. The panel speaks Doors and Windows On, Motions On, starts an exit delay, and sounds exit beeps in groups of four until the exit delay expires. Unvacated premises Unvacated premises is a feature that determines whether the system automatically arms down to level 2 (doors and windows) if you arm the system to level 4 (doors, windows, and motion sensors) without opening or closing a perimeter door (on), or remains at the armed level chosen (off). This feature does not work from a key fob. Autobypass must be on for this feature to work. Ask your installer how this option is programmed. Swinger shutdown This setting determines if a sensor or zone will go into alarm only once during an arming period (an active arming level) and will not be active again until the alarm is canceled (Swinger Shutdown is enabled) or the sensor or zone will always be active and will go into alarm multiple times during an arming period (an active arming level) without canceling the alarm (Swinger Shutdown is disabled). Simon XTi User Manual 9

14 Note: Swinger shutdown does not affect Smoke, Fire, Carbon Monoxide and Environmental sensors. Ask your installer how this option is programmed and have them explain how it will affect your system operation. Exit/entry delay Your Simon XTi provides a delay after entering or exiting your home before the system is armed or disarmed. Table 6 below provides details for the entry and exit delay features. Table 6: Entry and exit delay details Function Entry delay No delay Exit delay Protest during arming Description Some active sensors cause immediate alarms when tripped. Other sensors, if enrolled in a delayed response group, start an entry delay that lets you enter the premises and disarm the system. When you enter your home, you will hear beeps during the entry delay (see Status beeps on page 17). If the system has not been disarmed by the end of the entry delay, an alarm occurs. The entry delay time is programmed by the installer. If the system was armed with the no delay feature activated, there will be no entry delay and the alarm will occur immediately. The exit delay is the amount of time the system gives you to exit the home before the system is armed. During the delay, you can vacate the premises through a delayed response door without causing an alarm. Beeps will sound during the exit delay (see Status beeps on page 17). The exit delay time is programmed by the installer. The system may protest an arming level change if certain abnormal conditions exist. If a sensor that is active in the requested arming level is open, the system sounds protest beeps and automatically bypasses the open sensor (depending on the system configuration). Silent exit The silent exit feature silences the status beeps that accompany the exit delay. Press ON next to Silent exit (Figure 3 on page 8) before pressing the arming level icon to silence status beeps. The panel will still beep at the beginning and end of the exit delay. Note: Enabling silent exit doubles the exit delay time. No entry delay Use the no entry delay feature when you are staying at home, or when you are away from home and will carry a wireless keyfob to disarm the system before opening a protected door. Check with your installer to find out how this option is programmed. 10 Simon XTi User Manual

15 1. Close all door and windows. 2. Press. 3. Press the OFF next to Entry Delay (see Figure 3 on page 8). 4. Press your desired arming level. The arming countdown begins. The screen displays (clock with a red strike through) with your arming level and speaks Doors and Windows On, No Entry Delay. Note: To avoid causing an alarm, you must disarm the system with a wireless keyfob before entering your home. Quick exit Use the quick exit feature when you want to briefly leave the house while the system is stilled armed (for instance to get the newspaper). This feature must be enabled by your installer. To enable Quick Exit: 1. Press PRESS TO DISARM. 2. Press on the touch screen. This allows a designated exit door to be open for up to 2 minutes without triggering an alarm. Note: The designated door may be opened and closed only once. If you close the designated door behind you when you exit, you will need to disarm the system upon re-entering. Leave the designated door open while using the quick exit feature. Exit delay extension If enabled by your installer, the exit delay extension feature will recognize when you arm the system, leave your house and then quickly re-enter (for example, if you forget your car keys). If this happens, the system will restart your exit delay to give you the full exit delay again. Bypassing sensors Bypassing a sensor allows you to open the sensor while the system is armed. For example, if your doors and windows are armed and you want to open your kitchen window, but do not want to disarm the entire system, you can bypass the kitchen window sensor and then open the kitchen window without causing an alarm. Bypassed sensors are automatically unbypassed when the arming level is changed to a level where the sensor is not active. Simon XTi User Manual 11

16 To bypass, or unbypass, a sensor: 1. Press. 2. Press SELECT. 3. Enter your master code. 4. Next to the sensor name, select to bypass the selected sensor, or to not bypass the selected sensor. Alarms The system provides a series of alarms that indicate an unusual occurrence. When an alarm is active, the red alarm pop-up display shows with a message explaining what caused the alarm: To listen to and cancel an alarm: 1. If you would like to hear additional alarm information, press Listen. 2. To cancel the alarm, press the red alarm icon and enter a valid master or user code. After alarms are canceled, the system will be disarmed. Fire alarm verification If this option is off, the panel immediately reports to the central station when a smoke detector goes into alarm. With this option on, if a single smoke detector goes into alarm, the panel will not report for 60 seconds unless another smoke detector goes into alarm. If the first smoke detector is cleared of an alarm within the first 60 seconds, no report will be sent to the central station unless it or a second smoke detector goes into alarm within the panel siren timeout period (5 minutes). Ask your installer how this option is programmed. Canceling and preventing accidental alarms One of the biggest concerns you might have regarding your security system is causing an accidental alarm. Most accidental alarms occur when leaving the residence after arming the system or before disarming the system upon your return. 12 Simon XTi User Manual

17 There is a communicator delay (dialer delay) of 30 seconds programmed into the panel. The panel will delay 30 seconds before dialing the central monitoring station remote phone to send reports. You can have your installer program this delay time between 15 and 45 seconds. To cancel an accidental alarm before the programmed dialer delay time expires, press the red alarm pop-up and enter your access code. The panel will speak Alarm Cancel and sound beeps. Note: There is no dialer delay for fire alarms. Guidelines for preventing accidental alarms Use the following guidelines to prevent accidental alarms: Close doors and windows before you leave your house. Gather your belongings, so you can exit immediately after arming the system. Always enter and exit within the programmed delay times. Make sure you leave through a door that has a delay time set for it. Disarm your system immediately upon returning home. Be aware of the devices in your system and learn how each one operates. If you have pets, ask your installer if you need pet lenses in your motion detectors. Check the location of your smoke detectors. Smoke detectors near bathrooms and kitchens can be tripped by steam and smoke formed by cooking. Make a note of the display, system beeps, and indicator lights that indicate the current system status. Chimes Use the chime feature to signal when a protected door is opened while the system is disarmed. The panel chimes twice when a chime sensor is tripped, if the chime mode is enabled. This feature allows you to be notified when family members are going in and out of your home. The chime and special chime features are turned on or off in the System menu. See Chime on page 23 and Special chime on page 24. Note: If there are no chime sensors in your system, the chime option will not appear in the System menu. Voice chime Your installer may have programmed the system to speak the sensor name or make a custom chime sound when a chime sensor is tripped. The chime sound, if programmed, will be played in place of the standard chime beeps. Simon XTi User Manual 13

18 Special chime The special chime feature allows you to install motion sensors in a patio or at the front door, and be notified when someone is approaching those areas. These motion sensors are not used for intrusion protection. The panel will chime three times, if the special chime mode is enabled. Note: If there are no special chime sensors in your system, the special chime option will not appear in the System menu. System status Press and then press next to Panel Status (no code is required) to cause the system to speak the following types of information: Alarm conditions Alarm history Trouble conditions Open sensors Bypassed sensors The icon and icon have a when an abnormal condition such as a trouble sensor exists in the system. You can clear certain status entries from the system (such as old alarm history) by listening to the message or by pressing Clear next to Panel Status in the Status & Settings screen. Using an offsite phone (This feature has not been verified for use by UL.) If enabled by the installer, you can control your Simon XTi system remotely from an offsite phone. The panel answers a phone call according to the dialing method programmed by your installer. After a certain combination of rings and pauses, the panel will answer the call with the voice prompt Enter Your Code. You must enter the correct code to gain access. If you are interacting with your panel and the panel hangs up on you, the system is calling in a report to the central monitoring station or remote phone due to an action by you or someone at the security system site. The actions listed in Table 7 below may be performed from an offsite phone. Table 7: Phone controls Action Phone key presses Comments Disarm 1 System not already disarmed 14 Simon XTi User Manual

19 Action Phone key presses Comments Arm doors and windows 2 Press 2 again to activate the no delay feature Arm motion sensors 3 Arm doors, windows, and motion sensors 2 3 Listen in to house 5 to listen in to the house Once in listen in to house the following options are available: 0 or 1 to speak 3 or 6 to listen 7 to extend call Check status 0 When in this mode, the user cannot re-enter the previous menu. You must hang up and call back in to the panel to perform additional functions. Hang up 9 Key fobs Touchpads are used to control the security system from any location within or near your home. Key fob If your installer programmed the key fob with no entry delay, and you arm the system with the key fob, you must disarm your system before entering the home to avoid causing an alarm. If your installer programmed your system for remote touchpad arming, you must enter your home to start the entry delay before you can use your key fob to disarm the system. Caution: To avoid causing false alarms, check with your installer on how your touchpad/key fob options are programmed. Panic alarms need to be silenced from the panel, a remote touchpad, or another key fob. They cannot be silenced from the same key fob that activated the alarm. For any key press on the key fob, hold the button until the indicator light blinks. The key fob has the following buttons: Lock (closed lock icon) Unlock (open lock icon) Star (star icon) Light (light bulb icon) Table 8 on page 16 describes how to use the key fob buttons. Simon XTi User Manual 15

20 Table 8: Key fob button operation Task Arm doors and windows. Instructions Press the Lock button once. Arm doors, windows, and motion sensors. Press the Lock button twice. Send a panic (intrusion, silent, or emergency) alarm to the central monitoring station. Disarm your security system. Press the Lock and Unlock buttons simultaneously for 3 seconds. (Check with your installer to find out how the key fob panic buttons will operate.) Press the Unlock button once. 16 Simon XTi User Manual

21 How your system communicates Your system communicates by using status beeps, alarm sirens, panel screen messages, and trouble beeps. Status beeps The panel sounds status beeps to alert you to various system events and conditions. Note: You may receive a different number of status beeps if you press the icons quickly. Table 9: Status beeps Activity Doors+Windows Beep response Exit delay and entry delay beeps sound two times every 5 seconds and two times per second during the last 10 seconds. If silent exit is used, the exit delay beeps will only sound twice when you arm and twice when the exit delay expires. Motions Exit delay and entry delay beeps sound three times every 5 seconds and three times per second during the last 10 seconds. If silent exit is used, the exit delay beeps will only sound three times when you arm and three times when the exit delay expires. Doors+Windows and Motions Disarm Chime Special chime Trouble beeps No activity beeps a Exit delay and entry delay beeps sound four times every 5 seconds and four times per second during the last 10 seconds. If silent exit is used, the exit delay beeps will only sound four times when you arm and four times when the exit delay expires. One beep. Two beeps. Three beeps. Six beeps every minute. Press Listen next to Panel Status to stop beeps for 4 hours. Twenty beeps every minute for 5 minutes (feature must be programmed by the installer). Property/asset management beep a a. These features have not been verified for use by UL. The panel sounds one beep when an asset group sensor is activated (information displays only on the Two-Way Talking Touch Screen). Alarm sirens Exterior and interior sirens make three different alarm sounds on the premises, each indicating a different type of alarm. Sirens are programmed by the installer to time out and stop sounding after a specified time. Simon XTi User Manual 17

22 Table 10: Siren sounds Function Fire Intrusion Emergency Interior and panel siren Temporal 3 Steady Fast on/off Exterior siren Temporal 3 Steady Note: Temporal 3 refers to a continuous pattern of three siren pulses, then off for 1.5 seconds, three siren pulses, then off for 1.5 seconds. Trouble beeps Your security system is able to automatically test itself for: Power failures Low batteries Sensor supervision Communication trouble with the central monitoring station When your system detects one of the problems above, six rapid beeps sound every minute until the trouble condition is corrected. To stop the trouble beeps, press and then press the icon or arm then disarm the system while the trouble condition exists. Trouble beeps will resume 4 hours later unless the trouble condition is corrected. Table 12 describes the trouble beep conditions. Table 11: Trouble beep conditions Condition AC power failure Description This condition (if programmed by the installer) occurs if your security system has been accidentally unplugged or if there has been an AC power outage. The icon will appear in the top left corner of the screen display, and trouble beeps start after 5 minutes. If AC power is not restored within a programmed period of time (5 to 254 minutes), the system will call the central monitoring station. The backup battery, if fully charged, will last for 18 to 24 hours (depending on the load applied to the panel) with no AC power. In a UL Installation, a new, fully charged battery will last 24 hours with the panel in normal standby condition and still sound an alarm. 18 Simon XTi User Manual

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