Knowledge Management & Communication Network. Term: spring and fall Credit/ECTS credit: 2, 5 Level: undergraduate

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1 Knowledge Management & Communication Network Term: spring and fall Credit/ECTS credit: 2, 5 Level: undergraduate PREREQUISITES: Advanced knowledge of business strategy and international business is expected DESCRIPTION: The effects of virtual collaboration between organizations and people are the focuses of the course. Therefore we will discuss statements like Virtual teaming has become a 21st century survival skill or We can t solve 21st-century problems with 19thcentury organizations (Lipnack& Stamps, Virtual Teams, 2003). The basis of the new collaboration form between employees and companies as well as between companies, consumer and supplier was the rapid development of modern communication technology. The course will communicate basis knowledge about virtual communication. Aspects such as knowledge management, effects on social interaction and organizational changes and technical preconditions will be discussed. The students will get to know different methods of virtual collaboration. They will also learn to evaluate their utility and limits. By integrating virtual meeting with a concrete problem statement in the course the students themselves will experience this kind of work. That way the students will get to know tools like Lotus Domino/ IBM Workspace, Skype. After completing the course the student will be able to - define and to structure the term "virtual Working" - evaluate the value of virtual working spaces for companies, employees and clients - understand and apply concepts, methods and tools of virtual working forms - reflect the exemplary work experience of a virtual working space in form of a case study - be able to refer to a basic knowledge of virtual working forms in the professional life TEACHING AND LEARNING METHODS: 30 % lecture 20 % free discussion 15 % work in small groups 25 % Work on case studies 10% Specials (visits) ASSESSMENT: 1. Term paper (in a team), work on a case study which refers to a virtual processing of bid invitation- counts 1/3 2. Written exam of one hour - counts 2/3

2 LITERATURE: Resource Pack Textbook: Collins P.: Virtual and Networked Organizations, Capstone Publishing (Wileys), Oxford 2002 [VTN] Ginson C. B., Cohen S. G.: Virtual Teams That Work: Creating Conditions for Virtual Team Effectiveness, Wileys&Sons, San Francisco, 2003 [VTW] Articles and Book Chapters (obligatory & additional reading): Dawson R., Clements K.: Virtual Collaboration with clients in: Journal of Management Consulting, VOLUME 15, NO. 4 DECEMBER 2004, pg [VTC] Jason Sumner: Finding the value in virtual collaboration in: KM Review,, Vol. 6, Issue 5., Nov/Dec [FVV] Jones C.: Introduction to IBM Workplaces Services Express, IBM Whitepaper, December 2004 [IWE] Monson P., Alexnander M.: Lotus Workplace 2 Team Collaboration, IBM Redbook, 2005 [LTW] Nicole Yankelovich, et. al.: Meeting central: making distributed meetings more effective in: Proceedings of the 2004 ACM conference on Computer supported cooperative work, 2004 [MTC] Oesterle H., et. al.: Business Networking, Springer, New York, 2002 [BNO] Presence-Aware Communications - Siemens White Paper, 2004 [OS1] Siemens Enterprise Workgroup Collaboration - Strategy and Development Directions, Siemens White Paper, 2004 [OS2] Voss A.: Erfolgsfaktoren und Grenzen der IuK-Unterstützung bei verteilten Teams, Diplomarbeit Westfälische Wilhelms-Universität Münster, 1997 [EG]

3 Business Information Systems Term: spring and fall Credit/ECTS credit: 2, 5 Level: undergraduate PREREQUISITES: - DESCRIPTION: The class will show the student that data processing is a substantial part of the decision field in management. Therefore a management reference framework will be given permitting a classification of substantial business informatic tasks and relating the tasks to management questions. The goal is to enable the student - to understand the role of information and knowledge in an economic context - to seize the meaning of an IKT based infrastructure for communication within the company - to know the most important tasks in context of such an infrastructure - to recognize the economic effects of ITK use and the identification of relevant management decisions TEACHING AND LEARNING METHODS: 40% lecture 20% free discussion 40% work in groups ASSESSMENT: Written exam of two hours LITERATURE: Resource Pack Textbook: Stahlknecht, P.; Hasenkamp, U.: Einführung in die Wirtschaftsinformatik, 10. Auflage, Berlin, Heidelberg, New York Hansen, H. R.; Neumann, G.: Wirtschaftsinformatik 1, 9. Auflage, Stuttgart (Gibt einen guten Ein- und Überblick zur IKT.) Krcmar, H. Informationsmanagement. Berlin et al., 3. Auflage Martin, E. et al.: Managing Information Technology. 4. ed., Upper Saddle River et al (Typisches amerikanisches Lehrbuch.) Teubner, R. A.: Informationsmanagement: Disziplinärer Kontext, Historie und Stand der Wissenschaft. Arbeitsbericht Nr. 82 des Instituts für Wirtschaftsinformatik, Februar 2002 (57 S.). Teubner, R. A.: Information Resource Management. Arbeitsbericht Nr. 96 des

4 Instituts für Wirtschaftsinformatik, Münster, Dezember 2003 (48 S.). Teubner, R. A.: Information Technology Management. Arbeitsbericht Nr. 104 des Instituts für Wirtschaftsinformatik, Münster, April 2004 (44 S.). Teubner, R. A.: Information Systems Management. Arbeitsbericht Nr. 105 des Instituts für Wirtschaftsinformatik, Münster, August 2004 (43 S.).

5 Business Intelligence Term: spring and fall Credit/ECTS credit: 2,5 Level: undergraduate PREREQUISITES: Basic knowledge in applied mathematics as well as with Microsoft Excel is expected. DESCRIPTION: Many businesses have recognized that the efficient use of the resource is entitled to piece of information in a dynamic competition-surroundings an existential meaning. Transaction-systems support the operative processes and generate a fullness of atomic singles-data. These can prepare from analytic information systems and put the decision-makers to the disposal in form of goal-oriented knowledge. In this event, the entire dispositive information-process is treated, from the extraction and reunion of internal and external data over the technical processing of the information up to the recipient-oriented preparation. The students should be enabled to, - an understanding, to receive over combining of operative and dispositive information-processes, - the business management context of information to recognize and to take with the conception of business-intelligence-systems into account, - the business management information-demand of the different user-types assesses and to be able to cover it with help of IT-systems, - himself, to appropriate a multi-dimensional way of thinking, - to be able to apply the necessary methods and technologies. TEACHING AND LEARNING METHODS: One part of the subject is presented by teaching on a lecture basis. Participants will have an opportunity in the course to apply theory, concepts, skills and quantitative management tools in many examples or case studies which draw on real situations and relevant to the context. As the course is held in groups of typically 25 attendees the students also have the opportunity to discuss or debate the topics. It combines academic theory and practice. ASSESSMENT: Written examination: 100%

6 LITERATURE: Lusti, Markus: Data Warehousing und Data Mining Eine Einführung in entscheidungsunterstützende Systeme, Berlin/Heidelberg/New York: Springer Verlag, 1999 Muksch, H; Behme, W.: Das Data Warehouse-Konzept, 4. Aufl., Wiesbaden, 2000 Muksch, H; Behme, W.: Data Warehouse-gestützte Anwendungen, Wiesbaden, 2001 Kimball, R. et al.: The Data Warehouse Lifecycle Toolkit. Wiley, New York 1998 Codd, E. F. et al: Providing OLAP to User-Analysts. In: An IT Mandat, Whitpaper, Codd & Associates, o.o Pendse, N.; Creeth, R.: The OLReport: What is OLAP?.

7 Software Engineering Term: spring and fall Credit/ ECTS credit: 2,5 Level: under graduate PREREQUISITES: None DESCRIPTION: The goal of the course is to develop an understanding for Software Engineering. Besides basic structures and modells, simple problems will also be solved by using programs in Visual Basic. Contents: Introduction to programming Modeling introduction to Visual basic 6 (surface) Objects, methods, characteristics Concept of event control Variables and constants Loops Condition-steered loops Counter cycles Selections If-then-else SELECT case Procedures and functions Visual basic and Office All contents are deepened by simple exercises. TEACHING AND LEARNING METHODS: Starting with the theoretical background of programming the lessons are focused on the technique of programming in visual basic. The teaching subjects will be deepened by practical exercises. ASSESSMENT: Verbal presentation 30% Exercises 70% LITERATURE : Halvorson, Michael Visual Basic Schritt für Schritt

8 ISBN Microsoft Press Monadjemi, Peter Visual Basic 6 Kompendium ISBN Markt und Technik (2001) Scriptum