Curriculum Vitae. Education. Work experience

Transcription

1 Curriculum Vitae Dr. Ir. Frédérique E. Six MBA Department of Political Science and Public Administration VU University Amsterdam De Boelelaan 1081, 1081 HV Amsterdam, The Netherlands M ; E f.e.six@vu.nl; W: ; Date of birth: April 6, 1962 Education PhD in Management (2004), Erasmus University Rotterdam. Trust and trouble, building interpersonal trust within organizations. Supervisors: professor Nooteboom and professor Sorge. MBA (1988), INSEAD, Fontainebleau, France. With full scholarship from McKinsey & Company. MSc (ir.) Environmental Engineering (1987), Wageningen University. International Baccalaureate (1980), United World College of the Atlantic, Llantwit Major, Wales, UK. Selected to go to this school at age 16 after national selection purely on merit. Post academic education: BKO certificate (to be completed winter 2014), VU. Supervising PhD candidates certificate (to be completed winter 2014), VU. Theatre skills in teaching certificate (2014), VU with Artesc. Leadership training certificate (2001), Krauthammer International. Several internal training modules within VU (2004-6), McKinsey & Company ( ) and KPMG ( ). Work experience VU University Amsterdam, Department of Political Science and Public Administration, Faculty of Social Sciences, ( ) Assistant professor (senior lecturer) Public Governance Participating in the research group New Public Governance and cooperating with international scholars around the world. Active networker seeking to bring together the right people to solve complex academic puzzles of practical importance. Likes to organize. Initiated and led faculty-wide innovation project teaching that activates learning ( ). Contributed to improvement in our department s competence to attract external funding as Director of external funding ( ). Assisted with writing self-evaluation BSc and MSc degrees (2010). In charge of Marketing for BSc and MSc programmes Public Administration (2009-). KPMG ( ) Senior management consultant/manager Providing environmental management consulting services to government institutions, business corporations and issue networks. Operational responsibility for annual 1

2 turnover of some 0.7 million in acquisition and project implementation (appr. 25% of total business unit). In 1995 member of special team advising board of KMPG Netherlands on new strategy and culture Incapacitated after serious accident part-time external PhD candidate. McKinsey & Company ( ) (Amsterdam and London) Fellow, associate and project leader (engagement manager) In close cooperation with middle and top management of government institutions and large business corporations, solving their most urgent problems and realizing substantial improvements. Worked 18 months in London, and did projects in Stockholm and Frankfurt. Teaching experience MSc courses on public management and good governance; master theses. BSc courses on decision making theory, change management and public management; tutor. Postgraduate education: internal and external supervision. Many master classes and workshops to groups of practitioners (for permanent education), e.g. Dutch Tax Office, Inspectorate of Human Environment and Transport, non-executive directors Rabobank, CCV, City of Amsterdam, Het Zijlstra Center (public controllers), Dutch association of school governors (VTOI). Research My research focuses on public governance puzzles with two special interests: regulatory enforcement and inspections, and the relationship between trust and control. Regulatory enforcement and inspections Regulatory enforcement is about influencing behaviour. In my research I apply insights from public management/administration, law, psychology and organization studies to build (and test) theory that improves our understanding of the effectiveness of different regulatory strategies. Activities include: Recent research projects into the dynamics of multiple motivations for compliance, subsidized by the CCV (with van Wijk, VU) and into the role of trust in regulatory policy (with Paauw-Fikkert and Prof. Robben, IGZ). Ongoing is research into trust approaches to regulatory enforcement. Expert to the Peijs Committee who advised the cabinet on a trust approach to regulating business. Editing book Trust in regulatory regimes, with Prof. Verhoest (University of Antwerp). Initiated and co-supervising a group of external PhD candidates researching regulatory enforcement. Their employers facilitate 2 days/week research time. Initiated and designed a post-academic course on Internal and external supervision (intern en extern toezicht). 2

3 Regularly giving lectures and workshops to inspectorates and other enforcement organizations. Trust and control in public governance puzzles As more and more public governance challenges are characterized by simultaneous high complexity and high value conflict, also called wicked problems, extant governance theories fall short. The underlying assumptions of these theories either assume no trust or that trust and control are substitutes: when you trust, you don t control and when you control it signals that you don t trust. In my research I build (and test) theory about the contingencies for control and trust to support each other and the role of trust in collaborative relationships. Activities include: For the Samson Committee, the Verwey-Jonker Institute and VU researched the governance arrangements for dealing with (risks of) sexual abuse of children in government care. Through master assignments and master theses analysed a wide range of different tasks performed by street-level bureaucrats, among others inspections (with Bannink, VU). Current project on role of teams in street-level work. Performed research for STOWA on collaboration between water boards and local authorities (partly with Prof. van Ees, RUG). Edited volume with Prof. Verhoest (University of Antwerp) on trust in regulatory regimes also addresses inter-organizational relations. Chairing NIG research colloquium on Trust in Public Administration with Prof. Bouckaert (KU Leuven) and Prof. Van de Walle (EUR) that focuses on trust between public organizations and public trust in government (organizations). Regularly giving lectures and workshops on trust and control to public and third sector officials. PhD supervision Group of regulatory enforcement PhD candidates - Karen Gussow (NVWA), Netherlands Food and Consumer Products Safety Authority), Detection of organizational crime (start 2013), co-supervisor (supervisor Wim Huisman, VU University). - Anne Bogaerts (ISZW, Inspectorate SZW), Managing inspectors as street-level bureaucrats/public professionals (start 2013), co-supervisor (supervisor Willem Trommel, VU University). - Armand Stokman (ILT, Inspectorate of Environment and Transport), decisionmaking processes of inspectors (start 2014), co-supervisor (supervisor Leo Huberts, VU University). - Marianne van der Veen (Onderwijsinspectie, Education Inspectorate), (start 2014), co-supervisor (Supervisor Willem Trommel (VU University) and Inge de Wolf (Maastricht University)). Other - Silvan Hijlkema (Veiligheidsregio IJsselland), Community and safety in crisis (start 2011); co-supervisor (supervisor Hans Boutellier, VU University). 3

4 On committee - Peter Oomsels (KU Leuven, Belgium), Trust and distrust between public organisations, member of PhD committee (2015, date tbd) - Pauline Voortman (Erasmus University Rotterdam), Trust and leadership, member of PhD committee (May 24, 2012). External funding (recent) - Education Inspectorate ( ). Integrated supervision (quality, finance and governance). With Zijlstra Center (appr 35,000). - CCV Research programme enforcement and behaviour ( ). Dynamics of multiple motivations of entrepreneurs ( 50,000). - Ministry of Infrastructure and Environment ( ). Forms of private regulatory supervision. With Erasmus University (appr 100,000). - Committee Samson ( ). Governance relating to avoidance of sexual abuse of children in government care. With Verwey-Jonker Institute (appr 200,000). - Ministry of Economics, Agriculture and Innovation ( ). Two reports on trust approach to regulating business and role as expert to Committee Peijs on trust approach to regulation of businesses (appr 25,000). - Health Inspectorate (IGZ) ( ). Trust in Health Inspectorate policy (appr 5,000). - STOWA (research foundation water management) ( ). Several projects on organizational development and management research. Partly with University Groningen (appr 120,000). Submitted, judged good, but not honoured (recent) - Horizon 2020: implementation of the discard ban for fisheries (INVOLVED). Coordinator IMARES (The Netherlands), VU contribution on regulation and compliance (total appr 5,000,000 of which 154,000 for VU ), 2014 (obtained 13.5 points out of 15). - SIG (Stichting Instituut GAK): enforcement of welfare legislation and benefits; invited to submit in competition with two other researchers ( 475,000), CCV Research programme enforcement and behaviour: Sanctions in trust relations; invited to submit ( 50,000), Management and organisational activities Board memberships - Chair of the board of Dutch Scholarship Fund United World Colleges (Stichting Beurzenfonds United World Colleges) (2010- ). Secretary ( ). Management of endowment fund of around 2.5 million. United World Colleges makes education a force to unite people, nations and cultures for peace and a sustainable future. - Member of advisory board WSV Ceres, Wageningen (student society) ( ). - Founding chair Dutch Ashoka Chapter: innovators for the public ( ) Ashoka is a global, nonprofit organization that finds and supports outstanding individuals who have ideas for far-reaching social change. - Treasurer of Dutch National Committee United World Colleges ( ). 4

5 - Member of National Committee Remembrance Capitulations 1945 Wageningen ( ). First member of post-war generation to be appointed a titre personnel. Professional affiliations - Senior member Netherlands Institute of Government (NIG) - ECPR Standing Group Regulatory Governance - Public Management Research Association - International Research Society for Public Management - First International Network on Trust - Vide and its Academic Network - Partner in Platform Innovatie in Toezicht (PIT) on innovation in internal supervision, non-executive directors Conference organization : chair of panel De inspecteur en de inspectie [the inspector and the inspectorate] at the Vide conference, Rotterdam, : co-chair of NIG Colloquium on Trust in public administration (with Prof. Bouckaert (KU Leuven) and Prof. Van der Walle (Erasmus University Rotterdam)) : co-chair of panel on The role of trust in regulatory regimes for ECPR conference, Bordeaux, September 5-7, 2013 (with Prof. Verhoest, University of Antwerp) : organizer of track Vertrouwen en toezicht at Vide conference toezicht en wetenschap, Delft, June 21-22, : co-convenor of track Ethical behaviour and integrity in organizations at EGOS Colloquium, Amsterdam, July 10-12, 2008 (with Prof. Grover and Prof. Weibel) : co-organizer of first The World Cities Conference on Fighting Corruption and Safeguarding Integrity, February 22-23, 2007, Amsterdam (with van Delden, Prof. Huberts and Lasthuizen) : co-organizer of Trust in the public sector track at EIASM 3 rd workshop on trust within and between organizations, Amsterdam, October 2005 (with Prof. Skinner) : co-organizer of workshop on The trust process, Rotterdam, May 2001 (with Prof. Nooteboom). Editorial experience - Associate editor Journal of Trust Research (2010- ). - Co-editor of Six, F.E. and K. Verhoest (expected, 2016). Trust in regulatory regimes. Cheltenham: Edward Elgar. - Co-editor of Huberts, L.W.J.C., F. Anechiarico and F.E. Six (2008). Local Integrity Systems: World cities fighting corruption and safeguarding integrity. The Hague: BJu Publishers. - Co-editor of Nooteboom, B. and F.E. Six (2003). The trust process, empirical studies of the determinants and the process of trust development. Cheltenham: Edward Elgar. Reviewing 5

6 - Member of review committee NWO/NRO/ProBo proposals, July Member of advisory committee for SIG research by Marc Hertogh (RUG) Handhaving van Onderop on enforcement of welfare legislation and benefits ( ). - Reviewer for NWO research proposals. - Reviewer for international peer reviewed journals: Law & Policy, Public Management Review, International Review of Administrative Sciences, International Journal of Public Sector Management, Public Integrity, Journal of Business Ethics, Journal of Management and Governance, Review of Social Economy, Culture and Organization, Journal of Trust Research, Organization Studies, Journal of Managerial Psychology, Journal of Organizational Behavior, Organization, Management Learning, International Journal Human Resource Management, Human Resource Management Journal. - Reviewer for book chapters and book proposals, a.o. Edward Elgar Publishers. - Reviewer for international conferences of a.o. Public Management Research Association, First International Network on Trust. - Reviewer for Dutch scholarly journals, a.o., Beleid & Maatschappij. Valorization Presentations and workshops (since 2008) - Speech on trust in public administration at seminar with Flemish and Dutch practitioners on this topic at the KU Leuven (September 2015). - Speech on trust and innovation at the VU University Amsterdam, as part of a series on Question of Trust (April 2015). - Full day workshop for non-executive directors on biases in observations and decision making. With Frédérique Bijl, via PIT (Platform Innovatie in Toezicht) (April 2015). - Workshop at Vide conference on practical implications of CCV research project Dynamics of multiple motivations (with Jorik van Bijlert (CCV) and Rob van Dorp (ILT); April 2015). - Workshop at VTOI (Dutch association of school governors) annual conference on trust and internal supervision (April 2015). - Speech and interactive session on governance to supervisory boards and directors of Streetcornerwork, Regenboog and Volksbond (February, 2015). - Workshop with WRR (Scientific Council for Government Policy) and PIT (Platform for Innovation in Internal supervision) on the relationship between internal and external supervision in third sectors: social housing, education, health care and youth care (February 2015). - Invited to participate in workshop by Education Inspectorate on developing framework for school governance, including giving short presentation (January 2015) - Workshop with inspectors to discuss practical implications of CCV research project Dynamics of multiple motivations (with Jorik van Bijlert (CCV) and Rob van Dorp (ILT), December 2014). - Plenary presentation of results of CCV research project Dynamics of multiple motivations to CCV conference (November 2014). - Two workshops for non-executive directors of Rabobank on biases in observations and decision making. With Frédérique Bijl, via PIT (Platform Innovatie in Toezicht) (November 2014). 6

7 - Invited lecture for civil servants of City of Amsterdam (borough Amsterdam West) on trust and control (February 2014). - Invited lecture for top-management of ILT (Inspectorate of Human Environment and Transport) on trust, inspection and control (December 2013). - Invited to participate in and give presentation to expert workshop for OECD on Trust in government and good governance (October 2013). - Invited lecture at Tax Office on trust for client coordinators financial intermediaries (October 2013). - Invited lecture at the Coventry University Centre for Trust and Ethical Behaviour (CETEB) on trust in the public sector (including regulatory enforcement) (July 2013). - Invited lecture during research colloquium at accountants research group Radboud University Nijmegen on trust and control (May 2013). - Invited lecture for citizens of City of Amsterdam (borough Amsterdam West) on trust and control (May 2013). - Invited presentation to Youth Inspectorate (IJZ) on governance in youth care (April 2013). - Invited lecture to Centre for Trust Research, University of Surrey (UK) on trust in regulatory relations and regimes (April 2013). - Master class on trust and regulatory enforcement with CFV (Social housing corporations regulator) (February 2013). - Invited presentation on Samson report and inspection to top of IGZ (Health Inspectorate) with Chief Inspector IJZ (Youth Inspectorate) (January 2013). - Key note speech at conference on trust, responsibility and regulatory enforcement (December 2012). - Master class on trust and regulatory enforcement (CCV) (November 2012). - Invited to participate in expert discussion panel during CCV/Inspectieraad (council of Inspectors-General) conference on regulatory enforcement (November 2012). - Invited speech at conference on regulatory enforcement, organized by Province of Noord-Brabant (October 2012). - Invited to participate in and give short introduction to expert panel on regulatory enforcement and behavioural science organized by WRR and CCV (September 2012). - Invited member of expert panel during conference on regulatory enforcement (June 2012). - Five master classes to client coordinators and accountants of Dutch Tax Office on trust and regulatory enforcement (May-June 2012). - Invited presentation to workshop of international experts on sexual abuse of children organized by Committee Samson on governance of dealing with (risks of) sexual abuse of children in government care (March 2012). - Key note speech to Raad voor Accreditatie (Accreditation Council) on trust in accreditation (January 2012). - Invited to participate in Round Table conference for scientific experts of the Committee Stevens on Horizontal Regulation of the Dutch Tax Office (December 2011). - Workshop to tax inspectors, managers and experts at Dutch Tax Office (October 2011). - Key note speech at international conference of European Environmental Law Enforcement agencies, IMPEL, (June, 2011). 7

8 - Invited presentation to managers of City of Dordrecht on trust (June 2011). - Key note speech at conference for inspectors in Brabant province on trust and regulatory enforcement (April, 2011). - Key note speech at conference organized by Dutch Ministry of Finance on trust and control (December, 2010). - Workshop at conference Mythes in beleid en toezicht [Myths in policy and regulatory enforcement] on trust and regulatory enforcement (November, 2010). - Workshop for City of Amsterdam on trust in and within the merger and organizational change process (July, 2010). - Invited presentation to Dutch Council of Inspectors-General [Inspectieraad] on trust and regulatory enforcement (November, 2009). - Workshop on trust and regulatory enforcement during The Day of the Inspector (October, 2009). - Key note speech to diner pensant on trust and regulatory enforcement (October 1, 2009). - Invited workshop with Turkish delegation on integrity systems (, with Leo Huberts, September, 2009). - Master class City of Amsterdam on trust and the city (with city manager, September, 2009). - Invited presentation to Dutch CEOs of water boards (VDW) on organizational development (December, 2008). - Invited presentation at European City conference in Sofia (Bulgaria) on local integrity systems (September, 2008). - Invited presentation at Ministry of Foreign Affairs to Bulgarian mayors on local integrity systems (March 2008). Popular publications (since 2008) Six, F.E. (2015). Verwarrend vertrouwen. [confusing trust]. Blog on website De Toezichttafel, (January 25, 2015). Six, F.E. (2014). High trust high penalty is verwarrende kreet. [high trust high penalty is confusing slogan]. Blog on website De Toezichttafel, (December 1, 2014). Six, F.E. en K. Doms (2014). Innovatief organiseren gaat ook over innovatie in toezicht houden. [innovative organising is also about innovation in supervision by boards of governors]. Guest column on website ManagementSite Netwerk Six, F.E. (2014). Gedragscodes: papieren tijger of effectief hulpmiddel? [code of conduct: paper ritual or effective instrument?], blog on website Platform Innovatie in Toezicht, Six, F.E. (2014). Vertrouwen is hard werken [trust is hard work], blog on website Platform Innovatie in Toezicht, 8

9 Six, F,E, (2014). Hoe beoordeel je de integriteit van de bestuurder?[ how to judge the integrity of the board?], blog on website Platform Innovatie in Toezicht, Six, F.E. (2013). Drie vertrouwensrelaties als pijlers onder goed toezicht [three trust relations as pillars for good internal supervision], blog on website Platform Innovatie in Toezicht, Six, F.E. (2013). Rapportage over korte inventarisatie naar naleefgedrag bedrijven. Report for Peijs committee, published as appendix to report of committee. [report of brief inventory of regulatory compliance behaviour of businesses]. Six, F.E. (2013). Vertrouwen en controle: niet tegenover, maar naast elkaar op het werk [trust and control: not opposites but complementary in work], vlog on trust and control for website Professional Honour Foundation (Stichting Beroepseer) NRC (2013), Pas op, er kan nog een akkoord van het kabinet aankomen. Interviewed and quoted on trust in government after all the agreements cabinet signed with political and societal parties Chapter Vertrouwen is hard werken [Trust is hard work], interview with me in De laatste schakel, denkers en doeners over de complexiteit van toezicht en handhaving [The last link] by K. Meijer and H. Jansen (2012), Eindhoven: Pepijn, pp Six, F.E. (2010). Foute politici straffen: hoe kan dat beter? [sanctioning unethical politicians: how may this be improved?], De Volkskrant, December 7, [heading in Dutch not my choice]. Six, F.E. (2010). Verantwoord vertrouwen bij de regulering van bedrijven, korte beschouwing over mogelijke spelregels voor inzet van vertrouwen als instrument voor het terugdringen van regeldruk voor bedrijven. Den Haag: Regiegroep Regeldruk. [responsible trust in regulating businesses]. Six, F.E. (2009). Meer vertrouwen of meer controle? [more trust or more control?]. Openbaar Bestuur, 19/6: Six, F.E. (2009) Vertrouwen en de gemeente [trust and the city], Amsterdam: Gemeente Amsterdam. Geldof, G., P. Lems, H. van Ees en F.E. Six (2008). Het waterschap in de stad (WIDS), handreiking voor waterschappers die aan de slag gaan in de stedelijke leefomgeving. Utrecht: STOWA [on water management in cities]. 9

10 Publications Please note that I work 0.7 fte Citations Google citations: 743 h-index Google citations = 15 International peer reviewed articles Six, F.E., R. Searle, D. Skinner, T. Hatzakis, A. Weibel, N. Gillespie and D. den Hartog (submitted). Examining the relationship between respect and organizational trust: reconciling contradictory perspectives. Weibel, A., D.N. Den Hartog, N.Gillespie, R. Searle, F.E. Six and D. Skinner (forthcoming). How do controls impact trust in the employer? Human Resource Management (ISI impact factor 1.5/2.1). Van de Walle S. and F.E. Six (2014). Active trust and active distrust as distinct concepts: A comparative approach to why studying distrust is important. Journal of Comparative Policy Analysis special issue on Corruption, Trust, the Public Sector and Public Policies, 16/2: (ISI impact factor 0.5/-). Six, F.E. and A. Lawton (2013). Towards a theory of integrity systems: a configurational approach. International Review of Administrative Sciences, 79/4: (ISI impact factor 0.8/1.1). Six F.E (2013). Trust in regulatory relations: how new insights from trust research improve regulation theory. Public Management Review, 15/2: (ISI impact factor 1.4/1.6). Six, F.E., M. van der Veen and N. Kruithof (2012). Towards effective integrity systems: conceptualizing integrity systems in governments and banking. Public Integrity, 14/4: Huberts, L.W.J.C. and F.E. Six (2012). Local integrity systems: towards a framework for comparative analysis and assessment. Public Integrity, 14/2: Searle, R., D.N. Den Hartog, A. Weibel, N.Gillespie, F.E. Six, T. Hatzakis & D. Skinner (2011). Trust in the employer: the role of high involvement HR systems and justice. International Journal of Human Resource Management, 22/5: (ISI impact factor 1.0/1.6). Six, F.E. and D. Skinner (2010). Managing trust and trouble in interpersonal work relationships: evidence from two Dutch organisations. International Journal of Human Resource Management, 21/1: (ISI impact factor 1.0/1.6). Six, F.E., B. Nooteboom and A. Hoogendoorn (2010). Actions that help build trust: a relational signaling approach. Review of Social Economy, 68/3: Van den Akker, L., L. Heres, K. Lasthuizen en F.E. Six (2009). Ethical leadership and trust: it s all about meeting expectations. International Journal of Leadership Studies, special issue on leader integrity, 5/2:

11 Six, F.E. and A. Sorge (2008). Creating a high-trust organization: An exploration into organizational policies that stimulate interpersonal trust building. Journal of Management Studies, 45/5: (ISI impact factor 4.3/5.2). Six, F.E., F.G.A. De Bakker and L.W.J.C. Huberts (2007). Judging a corporate leader s integrity: an illustrated three-component model. European Management Journal, special issue on leader integrity, 25/3: (ISI impact factor 0.8/-). Six, F.E. (2007). Building interpersonal trust within organizations: a relational signaling approach. Journal of Management and Governance, 11/3: Books, international Six, F.E. and K. Verhoest (eds) (in preparation, planned publication 2016). Trust in regulatory regimes. Cheltenham: Edward Elgar. Huberts, L.W.J.C., F. Anechiarico and F.E. Six (eds) (2008). Local Integrity Systems: World cities fighting corruption and safeguarding integrity. The Hague: BJu Publishers. Six, F.E. (2005). The trouble with trust, the dynamics of interpersonal trust building. Cheltenham: Edward Elgar. Six, F.E. (2004). Trust and trouble, building interpersonal trust within organizations. Rotterdam: ERIM. Nooteboom, B. and F.E. Six (eds) (2003). The trust process, empirical studies of the determinants and the process of trust development. Cheltenham: Edward Elgar. Book chapters, international Six, F.E. and A. Tiemstra-Bogaerts (in preparation, planned publication in 2016). Manager s trust in frontline workers performing public tasks. In S. Sitkin, R. Searle and AM. Nienaber, Routledge Companion to Trust. Routledge. Six, F.E., H. Van Ees (submitted). When the going gets tough: processes of trust building and repair in regulatory relations. In Six, F.E. and Verhoest, K. Trust in regulatory regimes. Cheltenham: Edward Elgar. Six, F.E. and K. Verhoest (submitted). Trust in regulatory regimes. In Six, F.E. and Verhoest, K. Trust in regulatory regimes. Cheltenham: Edward Elgar. Verhoest, K and F.E. Six, (in preparation). Agenda for future research on trust in regulatory regimes. In Six, F.E. and Verhoest, K. Trust in regulatory regimes. Cheltenham: Edward Elgar. Bannink, D.B.D., F.E. Six and E.G. van Wijk (forthcoming, 2015). Bureaucratic, market or professional control? A theory on the relation between street-level task characteristics and the feasibility of control mechanisms. In Hupe, Hill and Buffat. Understanding street-level bureaucrats: on how they work and being managed. Bristol: Policy press. 11

12 Six, F.E. (forthcoming, 2015). Regulating local emerging governance. In W. Trommel and H. Boutellier, Emerging governance, crafting and improvising in local welfare and security. The Hague: Eleven. Huberts, L.W.J.C., F.E. Six, M.H.M. van Tankeren, A. van Montfort, H. and Paanakker (2014). What is done to protect integrity: policies, institutions and systems. in Huberts, L.W.J.C., Integrity and Integritism of Governance. Basingstoke: Palgrave, pp Weibel, A. and F.E. Six (2013). Trust and control: the role of intrinsic motivation. In R. Bachmann and A. Zaheer, Handbook of advances in trust research. Cheltenham: Edward Elgar, pp Lawton, A. and F.E. Six (2011). New public management: lessons from abroad. In D.C. Menzel and H.L. White, The state of public administration: issues, challenges, and opportunities. New York: M.E. Sharpe, p Lawton, A., F.E. Six and M. Macaulay (2010). Ethical audit: control, performance and review in S.P. Osborne and A. Ball, Social accounting and public management: accountability for the public good. New York: Routledge, p Six, F.E. and Huberts, L.W.J.C. (2008). Judging a public official s integrity. In: L.W.J.C. Huberts, C.L. Jurkiewicz and J. Maesschalck (eds). Ethics and integrity of governance: perspectives across frontiers. Cheltenham: Edward Elgar, p Huberts, L.W.J.C., F.E. Six and K. Lasthuizen (2008). Evaluation of Amsterdam s local integrity system. In L.W.J.C. Huberts. F. Anechiarico and F.E. Six (eds) Local Integrity Systems: World cities fighting corruption and safeguarding integrity. The Hague: BJu Publishers, p Huberts, L.W.J.C., F. Anechiarico, F.E. Six and J. van der Veer (2008). Local integrity systems analysis and assessment framework. In L.W.J.C. Huberts, F. Anechiarico and F.E. Six (eds) Local Integrity Systems: World cities fighting corruption and safeguarding integrity. The Hague: BJu Publishers, pp Huberts, L.W.J.C., F. Anechiarico and F.E. Six (2008). Local integrity systems. In L.W.J.C. Huberts, F. Anechiarico and F.E. Six (eds) Local Integrity Systems: World cities fighting corruption and safeguarding integrity. The Hague: BJu Publishers, p Six, F.E. (2008). Local integrity systems. Conference proceedings European City conference, September 14-16, Sofia, Bulgaria. Six, F.E (2003). The dynamics of trust and trouble. In: B. Nooteboom and F.E. Six (eds). The trust process, empirical studies of the determinants and the process of trust development. Cheltenham: Edward Elgar, p