New Castle County Department of Community Services Summer Youth Employment Program 2016 Employer Survey

Transcription

1 1. Which of the following organizations do you represent? A. Business and Industry B. Government Agency C. Non-Profit Community Based Organization D. School E. Other 2. What is your name, job title, & organization name? 3. Did you attend the Employer Orientation for the New Castle County (NCC) Summer Youth Employment Program (SYEP)? (Go to question 4) (Go to question 5) 4. If you attended the Employer SYEP Orientation, was it helpful? 5. If not, did you receive an individual orientation from SYEP Program staff? 6. How many years has your organization participated in the New Castle County Summer Youth Employment Program? A. First summer B. Second summer C. Third summer D. Four or more summers 7. Did you have a clear understanding of your role as the worksite supervisor? 8. How many youth were allocated to your site? 1

2 9. Did you provide an orientation for the youth assigned at your worksite? If yes, what did your orientation cover? Please select all that apply. A. Tour of worksite and work area B. Staff introductions C. Explained job responsibilities D. Scheduled time for youth to meet and learn from other employees E. Work schedule F. Provided training on skills needed to perform the work G. Provided training on equipment that they would use to complete assignments. H. Reviewed work related policies, i.e. Dress Code, confidentiality, etc. I. Scheduled time to meet with youth to discuss performance, address questions, etc. J. Other, please identify 10. Who was your SYEP Program Coordinator? 11. Did the SYEP Program Coordinator and/or Manager promptly respond to your questions and properly address any concerns during the program period? C. I did not have any questions or concerns 12. What do you think your worksite did to help the youth prepare for a career? Please select the answers that apply. A. Introduction to professionalism B. Teach customer service skills C. Provide insight into good work ethics D. Offer opportunities to learn about different occupations at the organization E. Discuss the importance of team work F. Teach conflict resolution skills G. Help build leadership skills H. My worksite did not prepare the youth for future employment 2

3 13. What do you think were the most important job skills that you passed on to youth this past summer? Please select all that apply. A. Communication skills B. Dressing appropriately for work C. Completing work assignments on time D. Asking for help when they don t understand an assignment E. Being responsible F. Computer skills G. Financial management skills H. Organization/ multi-tasking I. Reporting to work on time J. Customer service skills 14. What if any difficulties did you face employing youth at your worksite? Please select all that apply. A. Not having staff to supervise B. Youth s inexperience C. Finding time to provide additional job training D. Youth not showing up for work and not calling in E. Using inappropriate language on the job F. Going missing at the office G. Not completing work H. Rude and disrespectful I. Taking advantage with leeway J. Youth inattentive, please explain K. No challenges L. Other 15. If you could have, would you have hired the youth for permanent part-time or full-time employment? Why or why not? 3

4 16. Would you like to be a worksite partner next summer? 17. Overall, how satisfied are you with the SYEP? A. Very satisfied B. Somewhat satisfied C. Not satisfied at all 18. Has having summer youth helped your agency?, If yes, please explain, If no, please explain 19. Do you have any suggestions on how we can improve the program? Additional Comments 4

5 THANK YOU FOR TAKING THE TIME TO PARTICIPATE IN THIS SURVEY 5