Ambassador Description

Transcription

1 Welcome! You have made a decision to help improve the quality of life for residents and visitors in our region by taking part in the volunteer program of Great Rivers Greenway. We are proud to provide greenways that help citizens enjoy life outside. Thank you for your dedication to the cause. The following packet is everything you need to know before you begin your work as a volunteer. Purpose: Ambassador Description We want to let everyone in the region know about the greenways they can explore and enjoy. As an ambassador, you may be at our office s Visitor s Center or out at a community event. No matter the location, being an ambassador is an interactive way of connecting the people of the St. Louis region to the greenways, as well as offer a preview of our plan for the great River Ring and other projects throughout the district. Visitors might know the greenways very well or not at all. Ambassadors are responsible for helping people learn about the greenways through conversation, use of the interactive touch-screen display, and distribution of maps and reading materials. Ambassadors also operate shop software and handle credit / debit card transactions. Is Great Rivers Greenway The Right Fit For You? Do you have excellent communication and customer service skills? Can you multitask? Do you have a genuine desire to help others enjoy the region through the use of greenways and parks? Are you comfortable operating an ipad or tablet? Are you excited to interact with a wide range of audiences? What s in it for you, as a Volunteer? Orientation, continued education and field trips Incentives and recognition opportunities Free signature shirt! Customer service and sales experience

2 Time Requirements and Responsibilities: Visitor s Center: Visitor Center hours are 10am 4pm Monday-Friday. We ask that Ambassadors make at least a 10 hour commitment per month. Shifts range from 3 to 5 hours and scheduling is flexible. Responsibilities for Ambassadors in the Visitor s Center include: Greeting visitors upon their arrival Serve as an ambassador for Great Rivers Greenway to the visitors Asking pertinent questions about what kind of outdoor activities they enjoy, then offering relevant potential greenway experiences that cater to them Empowering visitors to enjoy life outside through use of the greenways Light retail responsibilities such as upkeep and appearance of the shop area / operation of tablet-based sales Other responsibilities as needed (meeting room setup, light online research) Events: Ambassadors will represent Great Rivers Greenway at a variety of daytime, evening and weekend events throughout our 1,200 square mile district. We ask that Event Ambassadors make a commitment of working 3 events per year. Shifts range from 3 to 5 hours and scheduling is flexible. Responsibilities for Ambassadors at events include: Serve as an ambassador for Great Rivers Greenway to participants Asking pertinent questions about what kind of outdoor activities they enjoy, then offering relevant potential greenway experiences that cater to them Empowering visitors to enjoy life outside through use of the greenways Light setup and take down activities on occasion Other responsibilities as needed

3 Ready to Do This? Great Rivers Greenway VOLUNTEER APPLICATION PLEASE PRINT CLEARLY Mr. NAME Mrs. Ms. (Last) (First) (Middle) DATE Shirt Size: S M L XL 2XL 3XL ADDRESS (Number, Street,) (City) (State) (Zip) (County) HOME # CELL# WORK # DATE OF BIRTH (Month) (Day) (Year) OCCUPATION Can we call you at work? Yes No Are you a US citizen? Yes No If no, please explain: Are you able to perform the essential functions of the position(s) for which you have applied, with or without reasonable accommodation? Yes No Have you ever been convicted of a crime, excluding misdemeanors and traffic offenses? Y N NOTE: Conviction of a crime is not a disqualification of volunteering. All circumstances will be considered. If yes, describe in full:

4 Have you ever worked for this agency as a volunteer before? Yes No If so, when and what did you do? Why do you want to be a volunteer for Great Rivers Greenway? Please be complete in your description of what you feel you could contribute to such a program. (Use additional sheets if necessary) Please list any customer service or hospitality experience. Special training, skills or interests Other volunteer experiences: Clubs or Memberships: Previous education experience / pertinent work history: Have you had CPR/First Aid training? If yes, please list type of training and/or any certifications.

5 References (If possible, please list people that are not family members or relatives. If currently employed, please include one reference from work) (1) (2) (3) In case of any emergency notify: Phone: Physician: Phone: APPLICANTS CERTIFICATION STATEMENT As a Great Rivers Greenway volunteer, I agree to be trained, supervised and reviewed by the Great Rivers Greenway staff. In addition, I hereby certify that all information on or in conjunction with this application is true and complete to the best of my knowledge, and I have not knowingly withheld any fact or circumstance. I understand that if any of the statements made by me on this application are false or if a check with my former employers reveals that I would make an unsatisfactory volunteer, that this will be sufficient grounds for rejection of my application or removal from my volunteer position. I hereby authorize my previous employers or educational institutions I have attended to release to Great Rivers Greenway any information they may have regarding my character, academic record, or employment history, whether on record or not. Printed Name: Signature Date Please return completed application to: Angie Weber Conservation Program Manager Great Rivers Greenway District 6174A Delmar Blvd. St. Louis, MO aweber@grgstl.org,