Birmingham Healthy Minds

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1 Birmingham and Solihull Mental Health NHS Foundation Trust Birmingham Healthy Minds Adult services Patient information leaflet

2 What does Birmingham Healthy Minds do? Birmingham Healthy Minds (BHM) is an NHS primary care psychological therapies service that works closely with Birmingham GPs. BHM offers advice, information and brief psychological talking therapies for people aged 16 and over, who are often feeling anxious, low in mood or depressed. How do I know if BHM service is right for me? Can you identify with the following thoughts or feelings, persistently over the last two weeks? Feeling low and unhappy for much of the time. Unable to control feelings of anxiety or panic. Feeling stressed in general and not sure how to cope. Worried about changes in your thoughts and behaviour. If so, our service may be able to help. BHM staff can offer the following interventions BHM can offer a range of options that include telephone support, wellbeing workshops, psychological and educational groups, group therapy or possibly one-to-one therapy. We can also set you up with web based programmes, helpful books and self-help guides. 2

3 When our service may not be the best service for you Our service may not be the best for you if you are experiencing difficulties which many other expert organisations can help you with. For example, Relate for relationship difficulties, Cruse Bereavement Care for bereavement counselling and the National Debtline if you have debt or gambling problems. Please see page 7 for contact details of these organisations. We will not be able to offer you a service if you are already under the care of other mental health services or seeing a counsellor or therapist. We cannot see people under the influence of drugs and alcohol and are unable to see people who require urgent care. If you are feeling very distressed, please see your GP who can direct you to a more suitable service for you. Working with our third sector partners BHM works in close partnership arrangement with a number of organisations that make up the Birmingham Mental Health Consortium. If we feel these organisations are better suited to meet your needs then we will refer you to them. 3

4 How do I access BHM Service? Your GP can refer you to us by sending us your details and you can ask your GP to notify us of any special requirements in accessing our service. For example, if English is not your first language and you require an interpreter. Alternatively, once your GP has given you this leaflet you can refer yourself by calling our service on (Please note that your GP will need to provide you with your NHS number and a surgery stamp on this leaflet.) We will be able to answer your call between 9.30am and 4.30pm, Monday to Friday. Please be patient as telephone lines can become very busy due to high demand for our service. You can also us on and visit our website at where you can download many of our self-help and advice booklets on anxiety, depression, and other common mental health conditions. What can I expect? Once we have your contact details we will give you the option of a telephone assessment, attending one of our access clinics to meet a BHM practitioner or completing a self-assessment form. How long will it take? Your telephone appointment may take up to 30 minutes. Access clinics may take between 15 and 30 minutes. Any subsequent appointments may take up to 50 minutes. Group sessions will vary in length of time. Your treatment plan will be discussed with you and will include the number of sessions that you may need. Although we will try to see you as soon as we can, our service has a high level of demand and we apologise if you need to wait for treatment. 4

5 How will I know if it is helping me? You will set goals with your worker and your progress will be reviewed through discussion. In addition you will be asked regularly to complete short, simple questionnaires, which are designed to monitor your progress. BHM staff members All BHM staff are trained practitioners, therapists or psychologists. Confidentiality Meetings or telephone calls will be confidential. Your contact with us will be stored on a secure NHS computer database and we will share information with your GP. Please ask our staff if you have any questions about confidentiality. 5

6 We want our service to be the best Your views and experience of our service is important to us. We welcome your feedback and ask that you complete an evaluation form at the end of your treatment with us. We also invite you to feedback anytime directly via , telephone or in writing: The service development manager Shenley Fields 15 Shenley Fields Drive Northfield Birmingham B31 1XH Tel: You may also contact our PALS customer relations: Tel: or Text:

7 Additional sources of help Acacia Family Support: Support for postnatal depression Aquarius: For people concerned about their own, or someone else s alcohol problem Birmingham Carers Helpline Birmingham Drug and Alcohol Action Team Birmingham Women s Aid: For women affected by domestic violence and sexual abuse Emergency Refugee Accommodation for Women Citizens Advice Bureau Cruse Bereavement Care National Debtline: Free expert advice No Panic: Free phone helpline for people suffering with anxiety (10am-10pm) PALS customer relations: our trust s support and information line from 8am to 8pm, Monday to Friday Relate: Relationship counselling Samaritans: 24 hour emotional support, for any problem, big or small or Sunrise Child Bereavement Centre Victim Support Birmingham Survivors of bereavement by suicide

8 To be completed by GP or reception staff NHS number: Surgery stamp: Main switchboard:

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