Test & Sample Documents. BPMN 2.0 Example

Transcription

1 Test & Sample Documents BPMN 2.0 Example The information in this document has been generated from the EAExample model, supplied by Sparx with the EA Product. The content is therefore (c) Sparx. All information, apart from these annotations, has been generated from the EAExample model using eadocx. Generated on 03/12/2011 At 11:19 Author Repository eadocx Development C:\Users\Public\Documents\0 - eadocx\99 - Testing\EAExample.eap 1 P a g e

2 Contents of this example This example prints all the content of the BPMN 2.0 Examples package of the EASample repository. The only changes to the EAExample model have been to re-sequence some of the activities, so that the first activity in a flow prints first. Other than that, everything, including the spelling mistakes, have been kept the same. It prints all the information in that model. We made the following formatting decisions when designing the document: 1. All the Activity elements in the EAExample model also have a stereotype of Activity, so all the formatting has been specified for <<Activity>>Activity elements. We will just call them Activities. This is probably a quirk of the way in which EA allows for MDG stereotypes to be created. 2. Activity elements print INLINE, as some of them contain other sub-activities. They also print: a. The BPMN Activity Type and Task Type attributes (tagged values) b. The next Activity which follows it. This allows readers to click their way around the model, from activity to activity. This is restricted to Activities which are liked by <<SequenceFlow>>ControlFlow links. c. Where available, the next activity which is linked with a <<MessageFlow>>ControlFlow link d. Child-activities. 3. Pools and Lanes print with their child activities 4. <<DataObject>>Artifacts and <<Message>>Classes also print, but in tables 5. <<StartEvent>> and <<EndEvent>>Events are deliberately not printed, as we thought they don t to add much to the readers understanding. 6. The whole document has been printed in Compact Document style, so that empty attributes & headings are not printed. This has reduced the document length from 52 to 36 pages, with no loss of information. 2 P a g e

3 1 Process Diagrams 1.1 Book Lending Example Business Process Book Lending Example Two Weeks Request Hold Hold Reply Receive Book Request Get Book Status Book is on Loan On Loan Reply Hold Book Cancel Request Decline Hold Book is Available One Week Checkout Book Checkout Reply Figure 1 : Book Lending Example Intermediate Event Decline Hold Hold Book One Week Two Weeks Next activity Cancel Request Request Hold Cancel Request Get Book Status Receive Book Request Task Type: Receive Next activity (control flow): Get Book Status Get Book Status Task Type: Service Checkout Book Task Type: Manual 3 P a g e

4 Next activity (control flow): Checkout Reply Checkout Reply On Loan Reply Request Hold Task Type: Service Next activity (control flow): Hold Reply Cancel Request Hold Reply 1.2 Sub Process Activity Business Process Sub Process Activity Order Handling no Quotation Handling Approve Order yes Review Order Approved? Shipping Handling Double click this Activity element to go down to sub-level. Figure 2 : Sub Process Activity Approve Order Activity Type: Sub-Process 4 P a g e

5 Business Process Approv e Order Approve Customer Approve Product Figure 3 : Approve Order Approve Customer Next activity (control flow): Approve Product Approve Product Order Handling Quotation Handling Next activity (control flow): Approve Order Review Order Shipping Handling 5 P a g e

6 1.3 Expanded Sub Process Business Process Expanded Sub Process Order Handling Approver Order Quotation Handling Approve Approve Approved Review Order Customer Product Shipping Handling Figure 4 : Expanded Sub Process Approver Order Approve Customer Next activity (control flow): Approve Product Approve Product Order Handling Quotation Handling Next activity (control flow): Approver Order Review Order Shipping Handling 6 P a g e

7 1.4 Travel Booking Example Business Process Travel Booking Example Booking test Book Flight Flight Cancel Flight Reservation Completed Notify Customer to Book Hotel Search Flights based on Evalue Flights when Customer 24 hours Start Again Customer Request Criteria Hotel Cancel Hotel Package Flights Present Flights and Update Customer Search Hotel Rooms based on Customer Request Evalue Hotel Rooms within Customer Criteria and Hotel Rooms for Customer Review Hotel Rooms Alternatives to Customer Cancel Request Record (Request Candidate) Request Cancelled Update Credit Card Information Charge Credit Card Booking Successfully 24 Hours Update Credit Completed Card Info Request Credit Card Information from Retry Limit Customer Exceeded? Customer make Selection Notify Customer Handle Compensation Booking Yes Invalid Credit Card Booking Not Update Customer Completed Record No Booking Flight Hotel Handle Booking Error Flight Retry limit Exceeded? Booking Error1 Hotel Booking Error Booking Error2 No Yes Notify Customer Failed Booking Figure 5 : Travel Booking Example Intermediate Event Next activity 24 hours Notify Customer to Start Again Booking Cancel Request Customer make Selection Retry Limit Exceeded? Update Customer Record (Request Candidate) Request Credit Card Information from Customer Next activity (control flow): Package Flights and Hotel Rooms for Customer Review Evalue Flights when Customer Criteria Evalue Hotel Rooms within Customer Criteria Search Flights based on Customer Request Next activity (control flow): Evalue Flights when Customer Criteria 7 P a g e

8 Search Hotel Rooms based on Customer Request Next activity (control flow): Evalue Hotel Rooms within Customer Criteria Booking Next activity (control flow): Charge Credit Card Book Flight Book Hotel Cancel Flight Cancel Hotel Handle Booking Error Intermediate Event Next activity Flight Hotel Handle Compensation 8 P a g e

9 Intermediate Event Flight Hotel Next activity Hotel Update Customer Record Update Customer Record Update Credit Card Information Update Credit Card Info Charge Credit Card Notify Customer Failed Booking Notify Customer Invalid Credit Card Notify Customer to Start Again Next activity (control flow): Update Customer Record (Request Candidate) Package Flights and Hotel Rooms for Customer Review Next activity (control flow): Present Flights and Hotel Rooms Alternatives to Customer 9 P a g e

10 1.4.8 Present Flights and Hotel Rooms Alternatives to Customer Request Credit Card Information from Customer Update Customer Record (Request Candidate) 1.5 Shipment Process of a hardware retailer Business Process Shipment Process of a hardware retailer Logistics Manager Take out extra insurance Check if extra insurance is nessary Always Fill in a Post label Hardware Retailer Clerk Goods to ship Describe if normal post or sepecial shipment Normal Post Mode of delievery Special Carrier Request quotes from carriers Assign a carrier & prepare paperwork Warehouse Worker Package goods Insurance is included in carrier service Add paperwork and move package to pick area Goods available for pick Figure 6 : Shipment Process of a hardware retailer Pool : Hardware Retailer Lane : Clerk Assign a carrier & prepare paperwork Check if extra insurance is nessary Describe if normal post or sepecial shipment 10 P a g e

11 Fill in a Post label Request quotes from carriers Next activity (control flow): Assign a carrier & prepare paperwork Lane : Logistics Manager Take out extra insurance Lane : Warehouse Worker Activity Add paperwork and move package to pick area Package goods 11 P a g e

12 1.6 Ordering and delivering Pizza Business Process Ordering and deliv ering Pizza pizza received Select a pizza Order a pizza Pay the pizza Eat the pizza Pizza Customer Hungry for pizza Hunger satisified Ask for the pizza 60 minutes pizza order Pizza vendor delivery boy pizza chef Clerk Order received "where is my pizza?" Bake the pizza Calm customer Deliver the pizza pizza Receive payment money receipt Figure 7 : Ordering and delivering Pizza Pool : Pizza Customer Intermediate Event Next activity 60 minutes Ask for the pizza pizza received Pay the pizza Ask for the pizza Next activity (message flow): "where is my pizza?" Eat the pizza 12 P a g e

13 Order a pizza Next activity (message flow): Order received Pay the pizza Next activity (control flow): Eat the pizza Next activity (message flow): Receive payment Select a pizza Next activity (control flow): Order a pizza Pool : Pizza vendor Lane : Clerk Intermediate Event "where is my pizza?" Next activity Calm customer Calm customer Next activity (message flow): Ask for the pizza Lane : delivery boy Deliver the pizza Next activity (control flow): Receive payment Next activity (message flow): pizza received Receive payment 13 P a g e

14 Next activity (message flow): Pay the pizza Lane : pizza chef Bake the pizza Next activity (control flow): Deliver the pizza 1.7 Order Fulfillment Business Process Order Fulfillment Article available Check availability yes Ship article Financial settlement Order received no Procurement Payment received undeliverable Late delivery Inform customer Customer informed Inform customer Remove article from catalogue Article removed Figure 8 : Order Fulfillment Check availability Financial settlement Activity Type: Sub-Process Inform customer Inform customer Next activity (control flow): Remove article from catalogue 14 P a g e

15 1.7.5 Procurement Next activity (control flow): Ship article Remove article from catalogue Ship article Next activity (control flow): Financial settlement 1.8 Incident Management Business Process Incident Management Software Company VIP Customer 2nd level support 1st level support Acount Manager question received handle question can handle myself? Handle 1st level issue Yes Finished? Handle 2nd level issue Unsure? Yes No Explain solution Software development Sometimes opinion of development is needed. Provide feedback Figure 9 : Incident Management 15 P a g e

16 1.8.1 Pool : Software Company Lane : 1st level support Handle 1st level issue Lane : 2nd level support Handle 2nd level issue Lane : Acount Manager Explain solution Next activity (message flow): VIP Customer handle question Lane : Software development Provide feedback Next activity (control flow): Explain solution 16 P a g e

17 1.8.2 Pool : VIP Customer 1.9 Nobel Prize Process Diagram Business Process Nobel Prize Process Diagram Around 3000 invitations/confidential nomination forms are sent to selected Nominators Nobel Committee for Medicine Send Nomination Form September Year n-1 Collect Completed Forms Screen & Select Preliminary Candidates Determine Need for Expert Assistance No Yes Expert Assistance Required? Send List of Selected Preliminary Candidates Collect Candidates Work Assessment Reports Select Final Candidates and their works Write Recommendations Report Submit Report with Recommendations Hold Nobel Prize Award Ceremony List of Candidates to be Assessed Nomination Form Report with Nomination Invitation Assessment Recommendations Nominator Identify Potiential Nominee(s) Send Nominee Completed Form(s) Expert Access Candidates Work Send Candidate Assessment Report Assessments Completed Nobel Assembly Discuss Norminations (Meeting1) Select Laureates (Meeting2) Announce Nobel Prize Laureates Nominator may nominate one or more Norminees A selected Expert is asked to assess the work of the Preliminary Candidates in the list. Nobel Prize Laureate Figure 10 : Nobel Prize Process Diagram Pool : Expert Access Candidates Work Next activity (control flow): Send Candidate Assessment Report Send Candidate Assessment Report Next activity (message flow): Collect Candidates Work Assessment Reports Pool : Nobel Assembly Announce Nobel Prize Laureates Discuss Norminations (Meeting1) 17 P a g e

18 Next activity (control flow): Select Laureates (Meeting2) Select Laureates (Meeting2) Next activity (control flow): Announce Nobel Prize Laureates Pool : Nobel Committee for Medicine Collect Candidates Work Assessment Reports Task Type: Receive Next activity (control flow): Select Final Candidates and their works Collect Completed Forms Task Type: Receive Next activity (control flow): Screen & Select Preliminary Candidates Determine Need for Expert Assistance Hold Nobel Prize Award Ceremony Screen & Select Preliminary Candidates Next activity (control flow): Determine Need for Expert Assistance Select Final Candidates and their works Next activity (control flow): Write Recommendations Report Send List of Selected Preliminary Candidates 18 P a g e

19 Next activity (control flow): Collect Candidates Work Assessment Reports Next activity (message flow): Send Nomination Form Next activity (control flow): Collect Completed Forms Next activity (message flow): Submit Report with Recommendations Next activity (control flow): Hold Nobel Prize Award Ceremony Next activity (message flow): Write Recommendations Report Activity Type: Sub-Process Next activity (control flow): Submit Report with Recommendations Pool : Nobel Prize Laureate Pool : Nominator Identify Potiential Nominee(s) Next activity (control flow): Send Nominee Completed Form(s) Send Nominee Completed Form(s) Next activity (message flow): Collect Completed Forms 19 P a g e

20 1.10 Voting Example Business Process Voting Example Issue List Moderate Discussion 7 days Discussion Cycle Warming Text The Process will loop if there is no discussion of the issues or sufficient solutions. Check Calendar for Conference Call Collect Votes Conference Call in Voting Week? Wait until Monday 9am Moderate Friday Are Issues Ready? Review Issues List Yes No Announce Issues for Discussion Issue List [In Discussion] Delay 6 days from Announcement discussion Dealine Warning Evaluate Discussion Progress Announce Issues for Vote Issue List [In Voting] Moderate Conference Call Discussion Wait until Thursday 9am Conference Call in Discussion Warning Text No Check Calendar for Conference Call Discussion Week? No 14 Days Vote Issue Votes [Final 2] Conference calls are every two weeks Yes Wait Until Thursday 9am? Moderate Conference call Discussion Issue List [Ready] Issue Votes [Adjusted] Delay 13 days Increment Tally Deadline Waiting Post Status on Web Site Delay 1 day Reduce to Two Solutions Issue List Receive [Not Ready] Vote Member Vote Issue Votes 2nd Time Votes that have to Change Votes Issue Vote [Adjust] Yes Issue Announcement Deadline Waiting Vote Announcement Deadline Warning Yes Issues w'o Majority? Issue Votes [Final2] No Post Result on Web Site Did Enough Members Vote? Prepare Results Vote Result of Vote No Reduce Number of Voting Members and Recalculate Vote No Change Vote Message Issue Votes [Final] Re-annouce Vote with Warning to Voting members Vote Results Vote annoucement with Warning Voting Members Figure 11 : Voting Example Data Object Description Issue List Issue Votes Issue Votes Issue Votes Issue Votes Data Object Description Issue Vote Votes that have to Change Votes 20 P a g e

21 Next activity (message flow): Voting Members Reduce to Two Solutions Announce Issues for Vote Next activity (control flow): Collect Votes Next activity (message flow): Voting Members Collect Votes Next activity (control flow): Prepare Results Data Object Issue List Warning Text Description Intermediate Event Next activity Delay 1 day Delay 13 days Wait until Monday 9am Wait until Thursday 9am Vote Deadline Waiting Check Calendar for Conference Call Moderate Conference Call Discussion Data Object Issue Votes Member Vote Description 21 P a g e

22 Increment Tally Next activity (control flow): Post Status on Web Site Post Status on Web Site Check Calendar for Conference Call Vote Deadline Waiting Next activity (message flow): Voting Members Moderate Conference Call Discussion Moderate Discussion Discussion Cycle Next activity (control flow): Announce Issues for Vote Data Object Issue List Issue List Issue List Warming Text Description 22 P a g e

23 Intermediate Event Delay 6 days from Announcement Wait Until Thursday 9am? Next activity discussion Dealine Warning Moderate Conference call Discussion Announce Issues for Discussion Next activity (control flow): Check Calendar for Conference Call, Moderate Discussion Next activity (message flow): Voting Members Check Calendar for Conference Call discussion Dealine Warning Next activity (message flow): Voting Members Evaluate Discussion Progress Moderate Conference call Discussion Moderate Discussion Result of Vote Next activity (message flow): Voting Members 23 P a g e

24 Post Result on Web Site Prepare Results Next activity (control flow): Post Result on Web Site, Result of Vote Re-annouce Vote with Warning to Voting members Next activity (control flow): Collect Votes Next activity (message flow): Voting Members Reduce Number of Voting Members and Recalculate Vote Review Issues List Pool : Voting Members 24 P a g e

25 2 Conversation Diagrams 2.1 Conversation Diagram Conv ersation Conv ersation Diagram Retailer Delivery Negotiations Supplier Delivery/Dispatch Plan Consignee Shipment Schedule Delivery/Dispatch Plan Consolidator Delivery/Dispatch Plan Carrier (Land, See, Rail, or Air) Carrier Planning Shipper Clearance Pre-Notificaiton Coverage Notificaiton Customer/Quarantine Insurance Breakdown Service Locative Service Truck Breakdown Provision Arrival/Pickup Confirmation Traffic Optimization Guidance Figure 12 : Conversation Diagram 25 P a g e

26 2.2 Conversation Links to Activities and Events Conversation Conversation Links to Activities and Events Invoicer Invoicing Initiate Price Calculations Price Calculations Complete Process Invoice Order Processor Receive Order Assignment Request Shipping Process Schedule Send Shipping Schedule Send Invoice Scheduling Product Request Scheduling Shipping Schduler Shipper Ordering Customer Figure 13 : Conversation Links to Activities and Events Pool : Order Processor Assignment Next activity (control flow): Request Shipping Initiate Price Calculations 26 P a g e

27 Price Calculations Complete Task Type: Receive Next activity (control flow): Process Invoice Process Invoice Activity Type: Sub-Process Process Schedule Request Shipping Next activity (control flow): Process Schedule Scheduling Product Request Send Shipping Schedule 27 P a g e

28 3 Choreography Diagram 3.1 Stand-alone Choreography Diagram Choreography Stand-alone Choreography Diagram Customer Manufacturer A Order Confirmation Deliver Order Order Manufacturer Supplier Customer Order Request Can Fulfill Order? Confirmation Order Rejection Manufacturer Part Request Manufacturer A Produce Parts Supplier Manufacturer Part Auction Part Response Bidder Figure 14 : Stand-alone Choreography Diagram Choreography Deliver Order Order Confirmation Order Rejection Order Request Part Auction Produce Parts Description Message Confirmation Order Part Request Part Response Description Intermediate Event A Next activity (n/a) 28 P a g e

29 Intermediate Event A Next activity Order Confirmation 3.2 Choreography With BlackBox Pools Choreography Choreography With BlackBox Pools "Black Box" Pool Patient I want to see the Doctor I feel sick I need my medicine Initiating Message Doctor Request Choreography1 Choreography2 Choreography2 Go see the Doctor Pickup your medicine, then leave Here is your medicine Dr.Office The names of the Participants are not displayed in the Participant Bands since the Pools will display those names. The unshaded Participant is the initiator of the Task. Figure 15 : Choreography With BlackBox Pools Choreography Choreography1 Choreography2 Choreography2 Doctor Request Description 29 P a g e

30 3.2.1 Pool : Dr.Office Pool : Patient 3.3 Choreography within a Collaboration Business Process Choreography within a Collaboration Credit Agency Credit Response Request Credit Score Provided Credit Score Credit Request Seller Customer Info Credit ID Customer Info [Updated] Generate Credit ID Request Credit Score Receive Credit Score Update Customer Info Figure 16 : Choreography within a Collaboration Choreography Provided Credit Score Request Credit Score Description Pool : Credit Agency Pool : Seller Data Object Credit ID Customer Info Customer Info Description 30 P a g e

31 Generate Credit ID Task Type: Script Next activity (control flow): Request Credit Score Receive Credit Score Task Type: Receive Next activity (control flow): Update Customer Info Request Credit Score Next activity (control flow): Receive Credit Score Update Customer Info Task Type: Script 3.4 Choreography with Pools containing Activities Choreography Choreography with Pools containing Activities Patient Illness Occurs Send Doctor Request Receive Appointment Send Symptoms Receive prescroption Pickup Send Medicine Request Receive Medicine I feel sick I want to see the Doctor I need my medicine Orchestration Process Choreography1 Choreography1 Choreography2 Choreography3 Go see the Doctor Pickup your medicine, then leave Doctor's Office Receive Doctor Request Send Appointment Receive Symtoms Send Prescription Pickup Receive Medicine Request Send Medicine Figure 17 : Choreography with Pools containing Activities 31 P a g e

32 Choreography Choreography1 Choreography1 Choreography2 Choreography3 Description Pool : Doctor's Office Receive Doctor Request Next activity (control flow): Send Appointment Receive Medicine Request Next activity (control flow): Send Medicine Receive Symtoms Next activity (control flow): Send Prescription Pickup Send Appointment Next activity (control flow): Receive Symtoms Send Medicine Send Prescription Pickup Next activity (control flow): Receive Medicine Request 32 P a g e

33 3.4.2 Pool : Patient Receive Appointment Next activity (control flow): Send Symptoms Receive Medicine Receive prescroption Pickup Next activity (control flow): Send Medicine Request Send Doctor Request Next activity (control flow): Receive Appointment Send Medicine Request Next activity (control flow): Receive Medicine Send Symptoms Next activity (control flow): Receive prescroption Pickup 33 P a g e

34 . Appendix A It contains the following Word styles: 4 Heading Heading Heading Heading Heading Heading 6 Style: Normal 4.2 Styles for Inline Text Style: GenNormal Inline Normal Inline Bullet 1. Inline Numbered 4.3 Styles for Tables Table Heading Table text Table bullet 1. Table List Red, bold, 12 point No indent, no spacing above & below No indent, no spacing 4.4 Styles for Matrix Reports Matrix Title Matrix Target Heading 34 P a g e

35 Matrix Title Matrix Source Heading Matrix body V small 35 P a g e

36 36 P a g e