Paradigm Housing Group. Mobility Scooter Storage Policy. July 2015

Size: px
Start display at page:

Download "Paradigm Housing Group. Mobility Scooter Storage Policy. July 2015"

Transcription

1 Paradigm Housing Group Mobility Scooter Storage July 2015

2 Mobility Scooter Storage Reference No. Statement The Group aims to accommodate mobility scooters on its property, whilst maintaining safety standards. This includes safe storage, correct insurance and the safe usage of mobility scooters. This policy is designed to ensure that all mobility scooters (class 3 vehicles) used or stored on property owned by Paradigm Housing Group are done so safely to minimise the risk to the user, other residents and Paradigms assets. This policy sets out the residents and Paradigms responsibilities around the use and safe storage of mobility scooters. Residents responsibility To ensure that residents are aware of their responsibility with regards to the safe storage and use of motor scooters. Residents are required to: Principles Seek permission that there is adequate and suitable storage to store a mobility scooter on Paradigms property, before they acquire a mobility scooter. Permission pending acquisition of a mobility scooter will be valid for 30 days. Apply for a permit against the specified criteria. Store their scooters in an identified location, ensuring that the scooter does not obstruct any fire exists or hinder a safe escape in the event of an emergency. Only charge their scooters between the hours of 9.00am and 5.00pm (Older People Services). Due to risk of fire. Day time charging should be through a socket where it has a timer inbuilt, as opposed to a removable timer. Have appropriate insurance in respect of the scooter. Ensure that their scooter is serviced and maintained regularly. If it fails a PAT test repair/ replace any equipment that is damaged before it is used again. Inform Paradigm if their circumstances change for any reason as this may effect permission to store a scooter. Where all necessary requirements have been met, the residents will be issued with a Permit to allow storage and charging of a mobility scooter (each permit issued will be valid for 12 months, and will need to be reapplied for annually thereon; re-application is the same process as the initial application). This document sets out the responsibilities above in addition to a number of other responsibilities.

3 Paradigm s responsibility Housing officers are responsible for issuing permits for mobility scooters and ensuring that residents are aware of their responsibilities. They are responsible for ensuring that all necessary requirements are met before they issue a permit. The housing officer and Estates Team are then responsible for monitoring on going compliance and taking remedial action where residents are in breach of their permit. Failure to adhere to the requirements will result in verbal and written warning, with the possibility of the scooter being removed. Where possible Paradigm will provide adequate mobility scooter storage. Objectives Assist independent living for residents. To ensure the safe storage, use and charging of scooters on Paradigms property. To ensure a consistent approach to authorising permission to use and store scooters on Paradigms property. Residents/ tenants to be aware of their responsibility around the purchase. Use and storage of their mobility scooter The organisation to be aware of our obligations under the Disability Discrimination Act, Health and Safety at Work legislation and Regulatory Reform Order (Fire Safety Act). Background Scope The policy is required due to an increase in use of scooters on properties owned Paradigm Housing Group. The policy and related procedures were developed to reduce the risks associated with the use, storage and insurance. Mobility scooters are seen to be a life style choice and not a disability aid. Whilst Paradigm does not have a legal obligation to provide scooter storage facilities it recognises the value that a mobility scooter can bring to peoples lives by maintaining and increasing their independence. Paradigm aims to provide scooter storage where possible subject to any constraints of the individual sites and potential cost involved. In relation to Older People Services across Buckinghamshire we conducted an Asset Management Survey and in line with the recommendations action is being taken to provide suitable scooter storage across the schemes where space is available. At the time of this policy review, planning consent is being sought for schemes where storage is required. This policy applies to any mobility scooter that is used or stored on property owned by Paradigm Housing Group. This policy will apply retrospectively as well as any new users. Properties include our specialist schemes including Older People Services, Jameson Lodge and Cottesmore (Extra Care and over 55 s) as well as our General Needs properties.

4 Legal and regulatory Framework The Department of Transport provide a code of practice for class 3 vehicles. In addition we need to be aware of our obligations under the Disability Discrimination Acts, Health and Safety at work legislation and the Regulatory Reform (Fire Safety) Order Responsibility Interim Executive Director of Housing Head of Operations (East and West) Head of Support Services Regional Team Managers (East and West) Older People Services Team Leader Health and Safety Manager Housing Officers Estates Officers Customer Focus A resident leaflet is available and will explain what details will need to be covered as part of their application for the use of a mobility scooter. A copy of the Department of Transport s code of practice should be included with the leaflet. We will provide a written guidance to all residents wishing to store and charge a mobility scooter on Paradigm Group property. Cross references Mobility Scooters Procedure Equality, Diversity & Inclusion Strategy Group Health and Safety April Regulatory Reform (Fire Safety) Order 2005 Fire Risk Assessment Residents Improvements and Compensation Equality and Diversity Risk This policy is produced in line with Paradigm Housing Groups Equality, Diversity and Inclusion strategy. As part of the permission to store and charge a scooter residents are required to demonstrate their ability to meet a number of conditions before permission is granted. These conditions include safe storage, safe use, safe charging and relevant insurance. These conditions help to reduce the risk to Paradigm residents/tenants and Paradigms assets. Any scooter storage installed by Paradigm needs to regularly maintained and where applicable serviced to prevent risk of accident or death. Paradigm goes beyond the requirements for mobility scooters as required by DoT in that we expect insurance and servicing for scooters of any class on the basis that we need to ensure the safety of all our residents no matter what speed the vehicle is capable of achieving. Nationally there is a debate looking to see if all designated storage space (in supported living) should be outside. To future proof the life of our storage, consideration should be given to installing designated storage space outside of the building. Currently Buckinghamshire Fire Brigade allow internal scooter storage, there is the potential for this to change.

5 There is also a move to consider fire safety inside flats under the order. If that becomes a reality then simply moving scooters inside the flats may not be acceptable as it affects escape from the flat therefore external storage in general needs will become a requirement. Currently we believe we do not have many scooters in general needs. If this comes into force there is likely to be a cost associated with this. Value for Money Definitions Owner Prepared by Approved by Signature (of Director signing off the policy and date) Date of Board Approval (if approved by Board) A low cost solution by providing written guidance for all residents. This should reduce the number of queries on mobility scooter usage to our Customer Services. Team and housing officers. Class 3 vehicle powered wheelchairs, and other outdoor powered vehicles, including scooters, for use on roads/highways with a maximum speed limit of 8 mph and facility to travel at 4 mph on footways. Emma Donlon Emma Donlon Tracey Gray, Interim Executive Director of Housing Housing Services Committee on 15 July 2015 Effective date 15 July 2015 Review date July 2018

Leasing Commercial Premises

Leasing Commercial Premises Leasing Commercial Premises We have prepared these notes for individuals, firms and companies who are thinking of leasing business premises. They are for general guidance only and do not contain specific

More information

SOUTHAMPTON CITY COUNCIL ENVIRONMENT & ECONOMY DIRECTORATE TENANCY & ESTATE MANAGEMENT POLICIES MOBILITY SCOOTERS

SOUTHAMPTON CITY COUNCIL ENVIRONMENT & ECONOMY DIRECTORATE TENANCY & ESTATE MANAGEMENT POLICIES MOBILITY SCOOTERS FINAL DRAFT SOUTHAMPTON CITY COUNCIL ENVIRONMENT & ECONOMY DIRECTORATE TENANCY & ESTATE MANAGEMENT POLICIES MOBILITY SCOOTERS REVISION SHEET Revision Number Last Review Date Planned Review Date Key Changes

More information

Deferred Payment Agreement (DPA) Fact Sheet

Deferred Payment Agreement (DPA) Fact Sheet Deferred Payment Agreement (DPA) Fact Sheet From April 2015, all councils in England are required to provide a Deferred Payment scheme for local residents. This will apply to anyone who owns a property

More information

many activities to be undertaken that would not otherwise take place, and is an effective mechanism for pooling and transferring risk.

many activities to be undertaken that would not otherwise take place, and is an effective mechanism for pooling and transferring risk. 9 March 2015 Royal Commission into Institutional Responses to Child Sexual Abuse Submitted by email: redress@childabuseroyalcommission.gov.au Dear Sir/Madam CONSULTATION PAPER: REDRESS AND CIVIL LITIGATION

More information

If the top up amount is below 1000 then we will make a grant if it is above this amount then you will need to apply for an Equity Release Loan.

If the top up amount is below 1000 then we will make a grant if it is above this amount then you will need to apply for an Equity Release Loan. INTRODUCTION This document summarises the various policies that make up the Community Housing Strategy. This supports the Council s Housing Strategy and the Corporate Objectives set out in the Council

More information

Food Safety Enforcement Policy

Food Safety Enforcement Policy Food Safety Enforcement Policy Food Safety Enforcement Policy Introduction As a statutory Food Authority this document sets out what businesses or other persons being regulated can expect from us in relation

More information

RUSHEY GREEN PRIMARY SCHOOL LETTINGS POLICY 2014/15. 4. Booking Procedures, Times & Cancellation Procedures

RUSHEY GREEN PRIMARY SCHOOL LETTINGS POLICY 2014/15. 4. Booking Procedures, Times & Cancellation Procedures RUSHEY GREEN PRIMARY SCHOOL LETTINGS POLICY 2014/15 CONTENTS 1. Introduction 2. Conditions Of Booking 3. Conditions Of Usage 4. Booking Procedures, Times & Cancellation Procedures 5. Hire Rates 6. Complaints

More information

How To Run A Factoring Service In Scotland

How To Run A Factoring Service In Scotland FORTH HOUSING ASSOCIATION LIMITED FACTORING POLICY Code: HM08 Approved: Next review: By July 2016 Cross reference: This document can be made available in alternative languages or formats (such as large

More information

Vela Debt Recovery Policy

Vela Debt Recovery Policy Vela Debt Recovery Policy Overview The scope of this policy is to establish a framework for the recovery of a range of debts which includes:- current and former tenant arrears current and former recharge

More information

Fire Safety Policy. Fire Safety Policy: May 2011 Page 1 of 6. Version 1. Scope:

Fire Safety Policy. Fire Safety Policy: May 2011 Page 1 of 6. Version 1. Scope: Version 1 Fire Safety Policy Scope: Effective Date: Review Date: Signed Off by: Author: Policy Owned by: This policy applies to Hackney Homes Ltd working on behalf of the London Borough of Hackney July

More information

National Archives of Australia - Administrative Functions Disposal Authority March 2010

National Archives of Australia - Administrative Functions Disposal Authority March 2010 Accidents The activities involved in dealing with mishaps causing injury or damage. Includes damage or injury to the organisation's property or member of staff incurred while coming to, at, or leaving

More information

Guidance on the Preparation of an Access Statement

Guidance on the Preparation of an Access Statement Access For Disabled People Guidance on the Preparation of an Access Statement ENVIRONMENT DIRECTORATE BUILDING CONTROL NEATH CIVIC CENTRE NEATH SA11 3QZ General Introduction Part 3 of the Disability Discrimination

More information

Claims Management Regulation. Who Needs to be Authorised Guidance Note

Claims Management Regulation. Who Needs to be Authorised Guidance Note Claims Management Regulation Who Needs to be Authorised Guidance te Revised September 2013 Contents Introduction 1 Summary 1 1. Sectors 2 2. Services 3 3. Location of business 3 4. Corporate structure

More information

I n f o r m a. i o n. Safety of goods in furnished accommodation. Consumer and Trading Standards. Information for landlords and letting agents

I n f o r m a. i o n. Safety of goods in furnished accommodation. Consumer and Trading Standards. Information for landlords and letting agents Consumer and Trading Standards Safety of goods in furnished accommodation Information for landlords and letting agents I n Business f o r m a t i o n Community and Enterprise Resources Safety of goods

More information

Policy Guideline 07 Health & Safety (Serious Injury and Incident)

Policy Guideline 07 Health & Safety (Serious Injury and Incident) Patron: The Honourable Alex Chernov AC QC Governor of Victoria Policy Guideline 07 Health & Safety (Serious Injury and Incident) Introduction 1. [Name of Organisation] recognises that the health and safety

More information

Communications Strategy

Communications Strategy Communications Communications July 2013 Version 1.1 1 Communications River Clyde Homes Vision Our vision is to provide quality, affordable homes, in neighbourhoods we can be proud of and to deliver excellent

More information

Policy Guideline 07 Health & Safety (Serious Injury and Incident)

Policy Guideline 07 Health & Safety (Serious Injury and Incident) Patron: The Honourable Alex Chernov AC QC Governor of Victoria Policy Guideline 07 Health & Safety (Serious Injury and Incident) Introduction 1. U3A Ringwood Incorporated recognises that the health and

More information

POLICY: PARKING 1.0 Introduction 1.1 As a Social Landlord, Thames Valley Housing (TVH) recognises the importance of meeting residents expectations of a high standard of service delivery. The management

More information

Residential Tenancies and Rooming Accommodation Amendment Bill 2011

Residential Tenancies and Rooming Accommodation Amendment Bill 2011 Residential Tenancies and Rooming Accommodation Amendment Bill 2011 Explanatory Notes Title of the Bill Residential Tenancies and Rooming Accommodation Amendment Bill 2011 (the Bill) Objectives of the

More information

JANUARY 2014 PROTECTING YOUR FUTURE BROKERS AND ADVISORS / SPECIALISTS IN RISK MANAGEMENT / INCORPORATING APEX FUNDING LIMITED

JANUARY 2014 PROTECTING YOUR FUTURE BROKERS AND ADVISORS / SPECIALISTS IN RISK MANAGEMENT / INCORPORATING APEX FUNDING LIMITED Comprehensive Liability Insurance Policies This Liability Cover package applies to BikeNZ, Cycling New Zealand, Mountain Bike New Zealand, BMX New Zealand, New Zealand Schools Cycling Association and all

More information

home contents insurance A special service for tenants of Bristol City Council

home contents insurance A special service for tenants of Bristol City Council Peace of mind at an affordable cost home contents insurance A special service for tenants of Bristol City Council # # Tenants Home Contents Insurance Scheme Application Form (Subject to the terms, exclusions

More information

Buying retirement housing

Buying retirement housing Factsheet 2 April 2014 About this factsheet This factsheet provides information for people who are considering buying retirement housing. It covers management of retirement schemes, what services may be

More information

Public Liability Insurance Claim Form

Public Liability Insurance Claim Form & Public Liability Insurance Claim Form Completing this Form Please answer all questions. This will help us to process your claim quickly. If you need more space to answer any of the questions or wish

More information

The law and the host. English UK Guidance on the laws relevant to hosts October 2014

The law and the host. English UK Guidance on the laws relevant to hosts October 2014 The law and the host English UK Guidance on the laws relevant to hosts October 2014 Contents 1. Introduction... 1 2. Discrimination and the placement of students... 1 3. Charges for finding accommodation...

More information

NFOPP Level 4 Certificate in Residential Lettings and Property Management Comparison Sheet

NFOPP Level 4 Certificate in Residential Lettings and Property Management Comparison Sheet The Level 4 Certificate in Residential Lettings and takes Unit 1 from the NFOPP Technical Award in Residential Lettings and Property Syllabus Unit 1 General Law, Health, Safety and Security in Relation

More information

ENSA TERMS AND CONDITIONS

ENSA TERMS AND CONDITIONS ENSA TERMS AND CONDITIONS 1. Contract Terms Under the contract agreement both The Customer and The Service Provider hereby agree to the following terms and conditions. 2. Commencement of the Agreement

More information

THIRD PARTY ASSISTANCE CLAIMANT GUIDE. May 2010

THIRD PARTY ASSISTANCE CLAIMANT GUIDE. May 2010 THIRD PARTY ASSISTANCE CLAIMANT GUIDE May 2010 THIRD PARTY ASSISTANCE CLAIMANT GUIDE 2 Injured as the result of a recent accident? How the other side s insurer can assist you If you have been injured,

More information

UCC Accommodation Service - Statement of Service for Students. Accommodation Service. What we offer:

UCC Accommodation Service - Statement of Service for Students. Accommodation Service. What we offer: UCC Accommodation Service - Statement of Service for Students Accommodation Service What we offer: Up to date independent online information on all your housing options through our housing website www.uccaccommodation.ie.

More information

Position Description Manager, Health, Safety and Environment Services

Position Description Manager, Health, Safety and Environment Services Accountabilities About the Position About the Business Unit About Arts Centre Melbourne Position Description Manager, Health, Safety and Environment Services Situated in the heart of Melbourne s cultural

More information

Recognition of Prior Learning (RPL) BSB40515 Certificate IV in Business Administration

Recognition of Prior Learning (RPL) BSB40515 Certificate IV in Business Administration Recognition of Prior Learning (RPL) BSB40515 Certificate IV in Business Administration What is RPL? RPL recognises that you may already have the skills and knowledge needed to meet national competency

More information

Housing Act 2004 Regulatory Reform (Fire Safety) Order 2005 Fire Safety in Purpose-Built Flats Have you taken sufficient action?

Housing Act 2004 Regulatory Reform (Fire Safety) Order 2005 Fire Safety in Purpose-Built Flats Have you taken sufficient action? Housing, Culture & Enterprise Private Sector Housing Hove Town Hall (Room 217) Norton Road Hove BN3 3BQ Telephone: (01273) 293156 Fax No: (01273) 292452 Email: psh@brighton-hove.gov.uk D G Prichard QFSM,

More information

Compensation Policy. Compiled by: Becci Youlden Date: 14 th September 2005 Approved by: Housing Services Committee Review dates: 09/01/08, 29/08/08

Compensation Policy. Compiled by: Becci Youlden Date: 14 th September 2005 Approved by: Housing Services Committee Review dates: 09/01/08, 29/08/08 Compensation Policy Compiled by: Becci Youlden Date: 14 th September 2005 Approved by: Housing Services Committee Review dates: 09/01/08, 29/08/08 Contents table Section Content Page 1 Introduction 3 2

More information

Corporate Services Department Application Form for Senior Citizens Flat Version: July 2014

Corporate Services Department Application Form for Senior Citizens Flat Version: July 2014 Corporate Services Department Application Form for Senior Citizens Flat Version: July 2014 1. Full name (s) Title Surname First Names Date of Birth a) b) Current Address: Contact Phone No: 2. Existing

More information

How To Manage The Council

How To Manage The Council Mole Valley District Council Corporate Communications Strategy 2002-2005 CONTENTS Content Section 1: Introduction Section 2: Stakeholders Section 3: Objectives Section 4: Targets Section 5: Principles

More information

Director of Asset Management and Repairs

Director of Asset Management and Repairs Job details Job title: Director of Asset Management Responsible to: Executive Director of Property Responsible for: Location: Overview of the role The overall purpose of the Director of Asset Management

More information

Bawden Contracting Services Ltd Job Profile. Contracts Manager. Purpose of the Job

Bawden Contracting Services Ltd Job Profile. Contracts Manager. Purpose of the Job Contracts Manager Purpose of the Job As Contracts Manager you will manage all aspects of the Grounds Maintenance contracting business safely and efficiently, maximising profitability through the completion

More information

LEASEHOLD PROPERTY ENQUIRIES

LEASEHOLD PROPERTY ENQUIRIES LEASEHOLD PROPERTY ENQUIRIES LPE1 Property: Seller: These enquiries are asked on behalf of buyers. The Seller should only respond to these enquiries if they are the Landlord, the Management Company, the

More information

Does a landlord have to have an electrical inspection carried out?

Does a landlord have to have an electrical inspection carried out? Bob Miller, Head of Housing Services at the University of London spoke to Vincenzo Rampulla at the National Landlords Association (NLA) about electrical and fire safety in private rented accommodation.

More information

Legal Action / Claiming Compensation in Scotland

Legal Action / Claiming Compensation in Scotland Legal Action / Claiming Compensation in Scotland This help sheet explains your legal rights if you have been injured as a result of medical treatment and the steps involved in seeking compensation through

More information

Varying a contract of employment

Varying a contract of employment Varying a contract of employment We inform, advise, train and work with you Every year Acas helps employers and employees from thousands of workplaces. That means we keep right up-to-date with today s

More information

Written Evidence. Footway Parking and Double Parking (Scotland) Bill. The Law Society of Scotland s Written Evidence.

Written Evidence. Footway Parking and Double Parking (Scotland) Bill. The Law Society of Scotland s Written Evidence. Written Evidence Footway Parking and Double Parking (Scotland) Bill The Law Society of Scotland s Written Evidence November 2015 The Law Society of Scotland 2015 Introduction The Law Society of Scotland

More information

Aylesford School. and Sixth Form College. wonder aspiration respect discipline RISK MANAGEMENT POLICY. Finance and Premises Committee

Aylesford School. and Sixth Form College. wonder aspiration respect discipline RISK MANAGEMENT POLICY. Finance and Premises Committee Aylesford School and Sixth Form College wonder aspiration respect discipline RISK MANAGEMENT POLICY Written: January 2015 Review Date: January 2017 Lead: Site Manager Via: Finance and Premises Committee

More information

Job Description. Empty Homes Project Officer

Job Description. Empty Homes Project Officer Job Description Post Title Post Number: Service Area / Department SDU Accountable To (Line Manager): Responsible For (Direct Reports Post Title): Empty Homes Project Officer BM01401 Housing Management

More information

H 7. Factoring Policy. If you require this policy in a different format please ask a member of staff. Date of Approval Oct 12 Review Due Dec 15

H 7. Factoring Policy. If you require this policy in a different format please ask a member of staff. Date of Approval Oct 12 Review Due Dec 15 H 7 Factoring Policy If you require this policy in a different format please ask a member of staff Date of Approval Oct 12 Review Due Dec 15 1.0 The Association s Objective 1.1 Elderpark Housing Association

More information

A GUIDE TO WRITING A SAFETY STATEMENT

A GUIDE TO WRITING A SAFETY STATEMENT A GUIDE TO WRITING A SAFETY STATEMENT THE KEY ELEMENTS OF SUCCESSFUL H&S MANAGEMENT INCLUDE: Creating a Health & Safety Policy Planning to ensure that the policy is put into practice Organising an effective

More information

The post holder will be guided by general polices and regulations, but will need to establish the way in which these should be interpreted.

The post holder will be guided by general polices and regulations, but will need to establish the way in which these should be interpreted. JOB DESCRIPTION Job Title: Membership and Events Manager Band: 7 Hours: 37.5 Location: Elms, Tatchbury Mount Accountable to: Head of Strategic Relationship Management 1. MAIN PURPOSE OF JOB The post holder

More information

Workplace Transport Safety Reversing Vehicles Information Sheet What are the dangers associated with reversing vehicles? Why is reversing a problem?

Workplace Transport Safety Reversing Vehicles Information Sheet What are the dangers associated with reversing vehicles? Why is reversing a problem? Workplace Transport Safety Reversing Vehicles Information Sheet This information sheet aims to raise awareness of the dangers caused by reversing vehicles in the workplace. It provides basic information,

More information

Work Life Balance (WLB)

Work Life Balance (WLB) Flexible Working Hours Policy Work Life Balance (WLB) Title Reference Flexible Working Hours Policy Work Life Balance (WLB) HRP001 Version 4.0 Date August 2008 Author Approved by Impact assessment date

More information

HEALTH & SAFETY BICS ULTIMATE GUIDE HEALTH SAFETY

HEALTH & SAFETY BICS ULTIMATE GUIDE HEALTH SAFETY BICS ULTIMATE GUIDE TO HEALTH & SAFETY Health and Safety is an integral part of the management of any activity. The Societies Office is committed to health and safety and this dedication cannot be met

More information

P.M Brennan L.A.C Ltd T/A Irish Health Insurance is regulated by the Central Bank of Ireland.

P.M Brennan L.A.C Ltd T/A Irish Health Insurance is regulated by the Central Bank of Ireland. Date Subject: Terms of Business & Client Acknowledgement Letter Dear Client, P.M Brennan Life Assurance Consultant Ltd T/A Irish Health Insurance (hereafter referred to by the trading name Irish Health

More information

People and Business Division comprises four directorates: Investment Services, Information Services, Customer Experience and People and Performance.

People and Business Division comprises four directorates: Investment Services, Information Services, Customer Experience and People and Performance. Role Statement TITLE OF POSITION: CLASSIFICATION LEVEL: Regulatory Compliance Officer OPS4 Organisation Overview The Department of Planning, Transport and Infrastructure (DPTI) serves the South Australian

More information

CAPITAL INVESTMENT POLICY

CAPITAL INVESTMENT POLICY CAPITAL INVESTMENT POLICY Document Profile Box Document Reference: Version: 0001 Ratified by: Trust Board Date ratified: March 2009 Name of originator/author: Duncan Sellers Name of responsible committee/individual:

More information

Travel Insurance Claim Form

Travel Insurance Claim Form Travel Insurance Claim Form 1 TRAVELLER details Please print your details clearly in CAPITAL letters using a pen Policy Number Name of Traveller (Mr/Mrs/Ms/Miss) Name of Policy Owner Telephone Home/work

More information

Care service inspection report

Care service inspection report Care service inspection report Full inspection SSCN Social Care Housing Support Service Suite 3, Floor 2 ELS House 555 Gorgie Road Edinburgh Inspection completed on 03 May 2016 Service provided by: Support

More information

Comprehensive Liability

Comprehensive Liability Comprehensive Liability Insurance Policies This Liability Cover package applies to Cycling New Zealand, Mountain Bike New Zealand, BMX New Zealand, New Zealand Schools Cycling Association and all other

More information

Justice Committee. Courts Reform (Scotland) Bill. Written submission from Unite the Union

Justice Committee. Courts Reform (Scotland) Bill. Written submission from Unite the Union Justice Committee Courts Reform (Scotland) Bill Written submission from Unite the Union In our view the Court of Session should deal with only the most complex and important cases and the most routine

More information

Job Description. To lead and effectively manage the Empty Homes team which is responsible for:

Job Description. To lead and effectively manage the Empty Homes team which is responsible for: Job Description Post Title Post Number Service Area / Department SDU Accountable to (Line Manager) Responsible for (Direct Reports Post Title) Empty Homes Manager RT01008 Leasehold and Lettings Housing

More information

Savings Accounts. General Terms and Conditions

Savings Accounts. General Terms and Conditions Allenview House, Hanham Road, Wimborne, Dorset BH21 1AG Telephone: 0800 783 2367 Fax: 01202 841694 Email: savings@teachersbs.co.uk Web: teachersbs.co.uk Savings Accounts General Terms and Conditions 1.

More information

Leasing scheme information

Leasing scheme information Leasing scheme information Introduction Thank you for your interest in Genesis Housing Association leasing scheme. This information booklet sets out the stages, the requirements and the factors you will

More information

RESPONSE TO THE DEPARTMENT FOR TRANSPORT CONSULTATION PAPER CHANGES TO THE TREATMENT OF PENALTIES FOR CARELESS DRIVING AND OTHER MOTORING OFFENCES

RESPONSE TO THE DEPARTMENT FOR TRANSPORT CONSULTATION PAPER CHANGES TO THE TREATMENT OF PENALTIES FOR CARELESS DRIVING AND OTHER MOTORING OFFENCES RESPONSE TO THE DEPARTMENT FOR TRANSPORT CONSULTATION PAPER CHANGES TO THE TREATMENT OF PENALTIES FOR CARELESS DRIVING AND OTHER MOTORING OFFENCES 4 SEPTEMBER 2012 Introduction This is the response of

More information

Independent Living Insurance. Policy Summary

Independent Living Insurance. Policy Summary Independent Living Insurance Policy Summary Independent Living Insurance This summary does not contain the full terms and conditions of your policy. Please refer to your policy document for the full terms

More information

System Director of Facilities Management and General Services

System Director of Facilities Management and General Services System Director of Facilities Management and General Services Position Number: 00013762 Department: Campus: Facilities Management and General Services SWS Date of Issue: August 2010 I. Primary Purpose

More information

Position Description

Position Description To apply for this position, please provide an up to date resume, covering letter, and statement addressing the Key Selection Criteria in section 6 of this Position Description. Your application will not

More information

An Insurance package suitable for businesses in the professional services industry for example solicitors, accountants etc.

An Insurance package suitable for businesses in the professional services industry for example solicitors, accountants etc. OFFICE INSURANCE Summary of Cover June 2005 Edition An Insurance package suitable for businesses in the professional services industry for example solicitors, accountants etc. Why choose AXA s Offices

More information

BQM FACT SHEET SUBLETTING 21 OCTOBER 2013

BQM FACT SHEET SUBLETTING 21 OCTOBER 2013 BQM FACT SHEET SUBLETTING 21 OCTOBER 2013 Background and general policy There are two Freeholders in Bow Quarter, Little Apple Holdings Ltd, who own the Factory buildings and the perimeter of the estate,

More information

ADVICE NOTE BUYING AND SELLING YOUR FLAT. A summary of the typical events when buying and selling a leasehold flat

ADVICE NOTE BUYING AND SELLING YOUR FLAT. A summary of the typical events when buying and selling a leasehold flat ADVICE NOTE BUYING AND SELLING YOUR FLAT A summary of the typical events when buying and selling a leasehold flat 2 CONTENTS Note: As the leading trade body for residential leasehold management, ARMA is

More information

An Insurance package suitable for businesses in the professional services industry for example solicitors, accountants etc.

An Insurance package suitable for businesses in the professional services industry for example solicitors, accountants etc. Office Insurance Summary of Cover September 201 Edition An Insurance package suitable for businesses in the professional services industry for example solicitors, accountants etc. Why choose AXA s Offices

More information

Workers Compensation and Rehabilitation and other Legislation Amendment Bill 2015

Workers Compensation and Rehabilitation and other Legislation Amendment Bill 2015 Submissions regarding Workers Compensation and Rehabilitation and other Legislation Amendment Bill 2015 Workers Compensation and Rehabilitation (Protecting Firefighters) Amendment Bill 2015 United Firefighters

More information

RETAIL FINANCIAL PRODUCT: LIFE ASSURANCE

RETAIL FINANCIAL PRODUCT: LIFE ASSURANCE 18.0.14 The Minimum Competency Requirements for Retail Financial Products as detailed under the Minimum Competency Code 2011 RETAIL FINANCIAL PRODUCT: LIFE ASSURANCE SUBJECT MATTER COMPETENCIES 1. THE

More information

Compensation Policy. 1 Statement of intent

Compensation Policy. 1 Statement of intent Policy: Compensation Policy Author: Adrian Stones Signed off by: Board 27 Sept 07 Effective date: 1 October 2007 Policy last reviewed and approved: 27.09.07 Due for review: See corporate timetable Compensation

More information

FNS30111 CERTIFICATE III IN FINANCIAL SERVICES

FNS30111 CERTIFICATE III IN FINANCIAL SERVICES FNS30111 CERTIFICATE III IN FINANCIAL SERVICES This qualification is designed to reflect the job role of entry level employees working across the entire financial services industry that performs duties

More information

MEMBERSHIP AND INSURANCE GUIDE

MEMBERSHIP AND INSURANCE GUIDE Federation of Parents and Citizens Associations of New South Wales MEMBERSHIP AND INSURANCE GUIDE 1 AUGUST 2014 31 JULY 2015 Federation of Parents and Citizens Associations of New South Wales Locked Bag

More information

How To Write A Claim For A Car Accident

How To Write A Claim For A Car Accident Compulsory Third Party Personal Injury Claim tification To claim damages for personal injuries in a motor vehicle accident, please complete this form in BLOCK LETTERS 2. Do you have a solicitor acting

More information

Briefing on the Road Accident Benefit Scheme [RABS] Select Committee on Public Services, National Council of Provinces

Briefing on the Road Accident Benefit Scheme [RABS] Select Committee on Public Services, National Council of Provinces Briefing on the Road Accident Benefit Scheme [RABS] Select Committee on Public Services, National Council of Provinces 28 February 2012 1 Introduction To brief the Select Committee on Public Services on

More information

OVERVIEW OF THE ROSSBOROUGH GROUP PERSONAL RETIREMENT PLAN (JERSEY RETIREMENT ANNUITY TRUST)

OVERVIEW OF THE ROSSBOROUGH GROUP PERSONAL RETIREMENT PLAN (JERSEY RETIREMENT ANNUITY TRUST) OVERVIEW OF THE ROSSBOROUGH GROUP PERSONAL RETIREMENT PLAN (JERSEY RETIREMENT ANNUITY TRUST) Contents 1. Introduction 3 2. Personal Retirement Plan 3 3. Structure & Administration 6 4. Monitoring Investment

More information

EVERYONE COUNTS STRATEGY

EVERYONE COUNTS STRATEGY EVERYONE COUNTS STRATEGY Introduction The aim of the Equality and Diversity Strategy is to ensure that Great Places Housing Group promotes equality, tackles discrimination, values diversity, and continues

More information

DEFERRED PAYMENT AGREEMENT. Information Pack for our service users and their families or representatives

DEFERRED PAYMENT AGREEMENT. Information Pack for our service users and their families or representatives 12 WEEK PROPERTY DISREGARD PERIOD AND THE DEFERRED PAYMENT AGREEMENT Information Pack for our service users and their families or representatives What is the 12 week Property Disregard Period? The Council

More information

How To Understand A Rent Review Clause

How To Understand A Rent Review Clause 1 Property Topics & Guides - Copyright Introduction Rent Review clauses are a feature of most modern commercial leases which are granted for a term in excess of 3-5 years. The majority of rent review clauses

More information

COMPLAINT HANDLING POLICY

COMPLAINT HANDLING POLICY COMPLAINT HANDLING POLICY September 2012 Page 1 of 11 VERSION HISTORY RECORD OF CHANGES 15/05/02 Document Created 23/07/03 Updated on establishment of business 12/12/05 Review of Policy 04/06/09 Review

More information

How To Write A Letter To The European Commission On A Number Of Issues

How To Write A Letter To The European Commission On A Number Of Issues PEOPIL The Pan-European Organisation of Personal Injury Lawyers www.peopil.com PEOPIL RESPONSE TO THE EUROPEAN COMMISSION «GREEN PAPER ON THE REVIEW OF COUNCIL REGULATION (EC) NO 44/2001 ON JURISDICTION

More information

Workshop Supervisor. Basic details. Date: July 2015. Reporting & peers. To provide an appropriate service to Operations Department.

Workshop Supervisor. Basic details. Date: July 2015. Reporting & peers. To provide an appropriate service to Operations Department. Basic details Position title: Department: Location: Workshop Supervisor Engineering Bournemouth Date: July 2015 Reporting & peers This role reports to: Other reporting relationships: Key peers: Positions

More information

EWART PRICE SOLICITORS ROAD TRAFFIC ACCIDENTS - NOTES FOR CLAIMING FOR PERSONAL INJURY AND OTHER UNINSURED LOSSES

EWART PRICE SOLICITORS ROAD TRAFFIC ACCIDENTS - NOTES FOR CLAIMING FOR PERSONAL INJURY AND OTHER UNINSURED LOSSES E P EWART PRICE SOLICITORS ROAD TRAFFIC ACCIDENTS - NOTES FOR CLAIMING FOR PERSONAL INJURY AND OTHER UNINSURED LOSSES If you have been involved in a Road Traffic Accident as a driver or passenger we hope

More information

Restructure, Redeployment and Redundancy

Restructure, Redeployment and Redundancy Restructure, Redeployment and Redundancy Purpose and Scope From time to time the Lake District National Park Authority will need to reorganise its services and staffing to meet changes that arise in future

More information

Guidance on Requesting Personal Information.

Guidance on Requesting Personal Information. Guidance on Requesting Personal Information. The following is a guidance to help make sure you get everything you want and need from Vodafone, when you request your personal information. If you need help

More information

Running a business from home

Running a business from home Running a business from home Chartered Institute of Housing www.cih.org your work is our business 2 The Chartered Institute of Housing The Chartered Institute of Housing (CIH) is the professional body

More information

Factsheet 18: Insurance

Factsheet 18: Insurance Factsheet 18: Insurance When considering insurance, it can be difficult to know what is necessary and appropriate for the needs of your organisation. There are a few basic types of insurance that most

More information

Guidelines for State Agency Management of Volunteer Activity

Guidelines for State Agency Management of Volunteer Activity Guidelines for State Agency Management of Volunteer Activity June 2008 Department of Premier and Cabinet Contents Introduction... 3 Scope and Definitions... 4 Relationship between Agencies and Volunteers...

More information

Staff Car Park Management Policy

Staff Car Park Management Policy Staff Car Park Management Policy Contents 1.0 Staff Car Parking Management Policy 2.0 Permits 2.1. Staff Permits 2.2. Temporary Disabled Permits 2.3. Disabled Blue Badge Holders 2.4. Exceptional Circumstances

More information

PERSONAL INJURY CLAIM FORM

PERSONAL INJURY CLAIM FORM Office use only Policy Number: 0028332 Claim Number: s PERSONAL INJURY CLAIM FORM INSURANCE BROKER FOR TENPIN BOWLING AUSTRALIA V-Insurance Group Pty Ltd Authorised Representative No. 432898 an authorised

More information

ANNUAL RECORDS CHECKLIST. 2014 Financial Year

ANNUAL RECORDS CHECKLIST. 2014 Financial Year ANNUAL RECORDS CHECKLIST 2014 Financial Year The checklist is in several parts as detailed below. Please complete all of the required sections. The other sections only need to be completed if they apply

More information

ASSOCIATION OF PERSONAL INJURY LAWYERS SCOTLAND Standard of competence for Litigators

ASSOCIATION OF PERSONAL INJURY LAWYERS SCOTLAND Standard of competence for Litigators ASSOCIATION OF PERSONAL INJURY LAWYERS SCOTLAND Standard of competence for Litigators INTRODUCTION Standards of occupational competence Standards of occupational competence are widely used in many fields

More information

Neil Goodrum. He got to the nub of the issues very quickly and painlessly. Overview

Neil Goodrum. He got to the nub of the issues very quickly and painlessly. Overview CEDR Accreditation: CEDR Panel Member: CEDR Chambers: 1997 1999 2012 Languages: Location: Email: English United Kingdom ngoodrum@cedrchambers.com Neil Goodrum He got to the nub of the issues very quickly

More information

Deferred Payment Agreement Charging

Deferred Payment Agreement Charging Deferred Payment Agreement Charging What is a Deferred Payment Agreement? A Deferred Payment Agreement is an arrangement with the council that will enable you to use the value of your home to help pay

More information

COMMERCIALISM INTEGRITY STEWARDSHIP. Policy and Procedure for Remote Working

COMMERCIALISM INTEGRITY STEWARDSHIP. Policy and Procedure for Remote Working Policy and Procedure for Remote Working Remote Working Contents 1. Aim and purpose 1 2. General Principles 2 3. Legislation 2 4. Requesting to work remotely 2 5. Approving requests for working remotely

More information

The Trust. Tenancy Management Policy. Neighbourhood Team. Draft: Final. Effective Date: February 2015. Affected Teams: All

The Trust. Tenancy Management Policy. Neighbourhood Team. Draft: Final. Effective Date: February 2015. Affected Teams: All The Trust Tenancy Management Policy Neighbourhood Team Draft: Final Effective Date: February 2015 Affected Teams: All Peaks & Plains Tenancy Management Policy February 2015 Page 1 of 12 TABLE OF CONTENTS

More information

Consumer Code of Practice on Complaint Handling and Dispute Resolution

Consumer Code of Practice on Complaint Handling and Dispute Resolution Consumer Code of Practice on Complaint Handling and Dispute Resolution Introduction to our company and services: Hive Telecom provides telecoms services to residential customers and businesses. As Hive

More information

Wiltshire Council PAYING FOR RESIDENTIAL OR NURSING CARE WHERE PEOPLE OWN THEIR PROPERTY INTERIM ADVICE PENDING NEW POLICY

Wiltshire Council PAYING FOR RESIDENTIAL OR NURSING CARE WHERE PEOPLE OWN THEIR PROPERTY INTERIM ADVICE PENDING NEW POLICY Wiltshire Council PAYING FOR RESIDENTIAL OR NURSING CARE WHERE PEOPLE OWN THEIR PROPERTY INTERIM ADVICE PENDING NEW POLICY 2015 2016 Please note, this is interim guidance pending changes to the Councils

More information

PROPERTY MANAGEMENT AGREEMENT

PROPERTY MANAGEMENT AGREEMENT St Leger Homes of Doncaster PROPERTY MANAGEMENT AGREEMENT Property Management Agreement between St Leger Homes of Doncaster hereafter, referred to as the Agent and hereafter, referred to as Landlord The

More information

The Regulatory Reform (Fire Safety) Order 2005: Enforcement Policy

The Regulatory Reform (Fire Safety) Order 2005: Enforcement Policy COMMUNITY SAFETY The Regulatory Reform (Fire Safety) Order 2005: Enforcement Policy Relevant legislation The Fire and Rescue Services Act 2004 The Regulatory Reform (Fire Safety) Order 2005 Legislative

More information

ASSOCIATION OF PERSONAL INJURY LAWYERS Standard of competence for Portal Claims Handlers

ASSOCIATION OF PERSONAL INJURY LAWYERS Standard of competence for Portal Claims Handlers ASSOCIATION OF PERSONAL INJURY LAWYERS Standard of competence for Portal Claims Handlers INTRODUCTION Standards of occupational competence Standards of occupational competence are widely used in many fields

More information