New York NEW YORK. Market Guide. Central Hudson Con Edison National Grid
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1 Market Guide New York BUFFALO ELECTRIC Central Hudson Con Edison National Grid NYSEG Orange & Rockland RG&E UTILITIES SERVED Central Hudson Con Edison National Grid Upstate: Metro: Long Isalnd: NYSEG Orange & Rockland Rochester Gas & Electric (RG&E) NATURAL GAS Central Hudson Con Edison National Grid Long Island National Grid Metro Orange & Rockland WHAT S INSIDE 4 Market Information CENTRAL HUDSON Enrollment & Billing CON EDISON Enrollment & Billing NATIONAL GRID UPSTATE (ELECTRIC & NATURAL GAS) Enrollment & Billing NYSEG Enrollment & Billing ORANGE & ROCKLAND Enrollment & Billing ROCKLAND GAS & ELECTRIC (RG&E) Enrollment & Billing ALBANY POUGHKEEPSIE NEW YORK CENTRAL HUDSON (NATURAL GAS) Enrollment & Billing CON EDISON (NATURAL GAS) Enrollment & Billing NATIONAL GRID LONG ISLAND (NATURAL GAS) Enrollment & Billing NATIONAL GRID METRO (NATURAL GAS) Enrollment & Billing ORANGE & ROCKLAND (NATURAL GAS) Enrollment & Billing APRIL 05
2 Market Information VIRIDIAN S HISTORY Viridian entered the New York market in February 0. We currently serving electricity Customers of Con Edison, Central Hudson, National Grid, NYSEG, Orange & Rockland and Rochester Gas & Electric (RG&E). In January 0, Viridian began offering natural gas service to Customers in Central Hudson, Con Edison, National Grid Metro, National Grid Long Island and Orange & Rockland. MARKET SNAPSHOT* As of April 0,,68,87 residential accounts had chosen a thirdparty supplier for electricity, representing 0.4% of the 5,77,47 eligible residential accounts in the state. In the commercial sector, 80,748 of 89,58 eligible non-residential electricity accounts had chosen a third-party supplier, representing.5% of the market. RESIDENTIAL MARKET SNAPSHOT 79.6% HAVE NOT CHOSEN 0.4% HAVE CHOSEN A SUPPLIER LOCAL LANGUAGE The utilities and state regulators refer to a third-party electric supplier as an ESCO, (Electric Service Company), Energy Marketer or Energy Supplier. REGULATORS New York utilities and suppliers are regulated by the New York Public Service Commission (NY PSC). The NY PSC licenses suppliers, monitors market activity and implements consumer protection policy when it comes to energy choice. COMMERCIAL MARKET SNAPSHOT 68.5% HAVE NOT CHOSEN.5% HAVE CHOSEN A SUPPLIER CONSUMER CHOICE SOURCES The PSC website, offers consumers information about choosing an energy supplier. It features a link to the Power to Choose site which breaks down supplier availability by ZIP code. *Source: KEMA Restructuring Review, published April 0. // VIRIDIAN NEW YORK MARKET GUIDE
3 WHAT THE UTILITY SAYS ABOUT CHOOSING A SUPPLIER CUSTOMER ELIGIBILITY GUIDELINES Central Hudson: Customer Energy Choice provides electric and natural gas Customers the opportunity to purchase their energy supply from independent marketers rather than through their utility. Central Hudson believes that all Customers should have the choice to select a supplier who can best meet their needs. Source: Con Edison: PowerYourWay means you can shop around for energy and choose the supplier you like... Con Edison still delivers your energy, but now you can choose to buy your electricity and natural gas from a number of Energy Service Companies (ESCOs). Source: National Grid: Now you can choose to purchase energy from a variety of suppliers... Even if you switch to another supplier, we will continue to deliver your energy, respond to service and emergency needs and provide storm restoration services. We encourage you to consider all available energy supply options and determine which one will best meet your needs. Source: NYSEG: You can purchase your energy supply from NYSEG or a supplier other than NYSEG. With any supplier you choose, NYSEG will continue to deliver your energy safely and reliably. Source: Orange & Rockland: Energy choice allows you to choose your own electricity or natural gas supplier. Whether you switch or stay with O&R, you ll receive the same high quality service from us. Source: Rochester Gas & Electric: Your energy price is made up of delivery and supply charges. The delivery charge is what you pay RG&E to transport energy to you over our pipes and power lines. The supply charge is what you pay your supplier for the energy you use. You can purchase your energy supply from RG&E or a supplier other than RG&E. With any supplier you choose, RG&E will continue to deliver your energy safely and reliably. Source: Financial Assistance Most Customers in New York receiving financial assistance will continue to have assistance applied to both the supply and delivery portions of their bill. Due to the various forms of government assistance, however, it is always advisable for a Customer to contact the utility before enrolling with Viridian. Budget Billing Central Hudson, Con Edison, Orange & Rockland, National Grid: The utility manages budget billing for both the delivery and supply portions of the bill. Customers should contact the utility prior to enrolling with Viridian to see how their monthly budget amount may change. NYSEG, Rochester Gas & Electric, National Grid: Upon enrollment, new Viridian Customers need to notify their utility. Their budget bill amount will recalculated to include only the delivery charges, and the Customer will be billed for actual usage each month. SPECIAL REQUIREMENTS Bill of Rights New York State protects consumers by requiring all ESCOs to provide a standard Bill of Rights. All new Viridian Customers must initial the Bill of Rights on their paperwork or online. ENROLLMENT AND BILLING For your convenience, we are providing two sample utility bills. The first highlights key information your Customer needs to know in order to switch to Viridian. The second shows what the Customer s bill will look like after enrolling with Viridian. Comparing Rates Due to the way energy is produced in the New York grid, New York utilities set their Price to Compare on a daily basis. It is difficult to provide accurate rate-to-rate savings for this market, and Viridian will not always list a Price to Compare on the marketing rate tools. You may call the utility or check its website for the most current rates, but remember that any comparisons are strictly estimates, as the utility s rates and the Customer s usage will vary. VIRIDIAN NEW YORK MARKET GUIDE //
4 Central Hudson Enrollment & Billing ENROLLMENT RATES To enroll with Viridian, a Central Hudson Customer must provide the first 0 digits of his or her -digit Viridian s rate will replace the electric supply charges, which include the MFC supply charge, Account Number, located at the top of Page of market price and market price adjustment the utility bill. charges. Most residential Central Hudson Customers that are eligible for Viridian s service will have E00 listed as their rate code. The rate code can be found at the top of page, next to the Customer s meter number. For rate codes not listed, please contact the utility to fully understand how choosing a supplier will impact the Customer s service. Page of bill BEFORE enrolling with Viridian Page of bill BEFORE enrolling with Viridian 4 // VIRIDIAN NEW YORK MARKET GUIDE
5 POST ENROLLMENT Utility Notification: Central Hudson does not send Customers a specific notification that they have enrolled with an electric supplier. After a Customer has enrolled with Viridian, the Customer will continue to receive a bill from Central Hudson as usual. A few things will look different. Viridian s name will be listed as the supplier on Page of the Customer s bill. Viridian s supply charge, which includes the MFC supply charge, market price and market price adjustments charges, will listed in a separate section under cost for an electricity supplier. The Customer will continue to pay the entire amount due to the utility. Page of bill AFTER enrolling with Viridian VIRIDIAN NEW YORK MARKET GUIDE // 5
6 Con Edison Enrollment & Billing ENROLLMENT RATES To enroll with Viridian, a Con Edison Customer must provide his or her 5-digit Account Number, Viridian s rate will include all of the charges under Your Supply Charges on Page, as well as a located in the top left-hand corner on Page of the variable sales tax. Your Supply Charges include utility bill. the supply charge, merchant function charge and the GRT and other tax surcharge. Con Edison provides the Price to Compare in the text box below the Total Supply Charges on Page of the bill. You can compare this rate to Viridian s current published supply rate. Note: Con Edison has two pricing zones that receive different rates based on demand in the specific area. Customers in Westchester County will receive Viridian s Westchester zone rate and Customers in New York City will receive Viridian s NYC zone rate. 4 Most Con Edison electric Customers that are eligible for Viridian s service will have one of the following rate codes. EL or EL 9. The rate code can be found at the top of Page. Page of bill BEFORE enrolling with Viridian Page of bill BEFORE enrolling with Viridian 4 6 // VIRIDIAN NEW YORK MARKET GUIDE
7 POST ENROLLMENT Utility Notification: Shortly after the Customer s enrollment is processed, Con Ed will send a letter in the mail notifying the Customer of the service change to an electric supplier. Viridian s charge will be listed on the bill summary on Page of the bill as the ESCO electricity supply charges. After a Customer has enrolled with Viridian, the Customer will continue to receive a bill from Con Edison as usual. A few things will look different. On Page, the supply charges section will show Viridian as the supplier. On Page 4, Viridian s name and information will be provided under your electricity supply detail. 4 On Page 4, Viridian s charges are outlined. Note that the supply portion includes a variable sales tax. Even though the sales tax was not listed as a singular line item in the supply portion before the Customer enrolled with Viridian, the sales tax was still applied to the entire energy charge from the utility. Sales tax always applies to the supply portion, whether the Customer is with an ESCO or with the utility. Page of bill AFTER enrolling with Viridian 5 The Customer will continue to pay the entire amount due to the utility. Page of bill AFTER enrolling with Viridian Page 4 of bill AFTER enrolling with Viridian 4 5 VIRIDIAN NEW YORK MARKET GUIDE // 7
8 National Grid Upstate Enrollment & Billing (Electric & Natural Gas) ENROLLMENT RATES To enroll with Viridian, a National Grid Customer must provide the 0-digit Account Number, National Grid has different loadzones based on transmission connections across the state. located at the top of page of the utility bill. The Customer s zone determines what rate the Customer will receive from Viridian. You can see the Customer s zone in the blue enrollment information column on the left side of page. Most Customers who are eligible for Viridian s service will have Electric SC or Gas SC for residential Customers and Electric SC or Gas SC for small commercial Customers listed as their rate. The rate code can be found on Page, under Delivery Services. For rate codes not listed, please contact the utility to fully understand how choosing a supplier will impact the Customer s service. Page of bill BEFORE enrolling with Viridian 8 // VIRIDIAN NEW YORK MARKET GUIDE
9 POST ENROLLMENT Utility Notification: National Grid does not send Customers a specific notification that they have enrolled with an electric supplier. Once the Customer enrolls, Viridian will be listed as the supplier under Supply Service, on page. After a Customer enrolls with Viridian, the Customer will continue to receive a bill from National Grid as usual. A few things will look different. Viridian s rate will be listed as the Electricity Supply charge and Gas Supply charge on page. The Customer will still pay the entire amount to the utility as shown on page and the top of each page on the bill. Page of bill AFTER enrolling with Viridian Page of bill AFTER enrolling with Viridian VIRIDIAN NEW YORK MARKET GUIDE // 9
10 New York State Electric & Gas Enrollment & Billing ENROLLMENT RATES To enroll with Viridian, a NYSEG Customer must provide the 5-character PoD ID, beginning with the letter N, located in the top right-hand corner of Page of the utility bill. Zones NYSE&G has 6 different loadzones based on transmission connection across different areas of the state. The Customer s zone determines what rate the Customer will receive from Viridian. Viridian s rate will replace the Electricity Supply charges, which include the Supply Charge and Merchant Function Charges. These charges are found on Page. Once a Customer enrolls with an ESCO, the Customer will no longer pay a merchant function charge. The rate code can be found at the top of Page, under the Customer s service address. A standard residential Customer s type of service will be Residential, while the standard commercial Customer s will be Commercial. For rate codes not listed, please contact the utility to fully understand how choosing a supplier will impact the Customer s service. Page of bill BEFORE enrolling with Viridian 0 // VIRIDIAN NEW YORK MARKET GUIDE
11 POST ENROLLMENT Utility Notification: NYSEG does not send Customers a specific notification that they have enrolled with an electric supplier. After a Customer has enrolled with Viridian, the Customer will continue to receive a bill from NYSEG as usual. A few things will look different. Once the Customer enrolls with Viridian, the Electricity Supply Charges section will be removed from Page. The detailed breakdown of the supply charges will be on either Page 4 or 5 of the bill. The Viridian charges will also appear as the last line item under the Consolidated Account Summary on Page of the bill. The Customer will continue to pay the entire amount due to the utility. Page 4 or 5 of bill AFTER enrolling with Viridian Page of bill AFTER enrolling with Viridian VIRIDIAN NEW YORK MARKET GUIDE //
12 Orange & Rockland Enrollment & Billing ENROLLMENT RATES To enroll with Viridian, an Orange & Rockland Customer must provide the 0-digit account number located in the top right-hand corner of Page of the utility bill. Viridian s supply rate will replace the Transmission and Basic Generation Charges, found on Page of the bill. Most O&R Customers who are eligible for Viridian s service will have one of the following rate codes: RS (Residential Service) or GS (General Service/ commercial) The rate code description can be found at the top of Page. For standard residential service, it will say Electric Residential. For rate codes not listed, please contact the utility to fully understand how choosing a supplier will impact the Customer s service. Page of bill BEFORE enrolling with Viridian // VIRIDIAN NEW YORK MARKET GUIDE
13 POST ENROLLMENT Utility Notification: Orange & Rockland does not send Customers a specific notification that they have enrolled with an electric supplier. After a Customer enrolls with Viridian, the Customer will continue to receive a bill from Orange & Rockland as usual. A few things will look different. Viridian s name and information will appear on Page of the bill. Viridian s charge will be displayed separately as the total supplier electric charge on Page. The Customer will continue to pay the entire amount due to the utility. Page of bill AFTER enrolling with Viridian Page of bill AFTER enrolling with Viridian VIRIDIAN NEW YORK MARKET GUIDE //
14 Rochester Gas & Electric (RG&E) Enrollment & Billing ENROLLMENT RATES To enroll with Viridian, a Rochester Gas & Electric (RG&E) Customer must provide the 5-character PoD ID, beginning with the letter R, located in the top right-hand corner of Page of the utility bill. Viridian s rate includes the supply charge found on Page of the bill. Customers who enroll with an ESCO such as Viridian will not be charged the merchant function charge. The rate code can be found at the top of Page, under the Customer s service address. A standard residential Customer s type of service will be Residential, while the standard commercial Customer s will be Commercial. For rate codes not listed, please contact the utility to fully understand how choosing a supplier will impact the Customer s service. Page of bill BEFORE enrolling with Viridian 4 // VIRIDIAN NEW YORK MARKET GUIDE
15 POST ENROLLMENT Utility Notification: RG&E does not send Customers a specific notification that they have enrolled with an electric supplier. After a Customer enrolls with Viridian, the Customer will continue to receive a bill from RG&E as usual. A few things will look different. Once the Customer enrolls with Viridian, the Electric Supply Charges section will be removed from Page. The detailed breakdown of the supply charges will be on either Page 4 or 5 of the bill. The Viridian charges will also appear as the last line item under the Consolidated Account Summary on Page of the bill. The Customer will continue to pay the entire amount due to the utility. Page 4 or 5 of bill AFTER enrolling with Viridian Page of bill AFTER enrolling with Viridian VIRIDIAN NEW YORK MARKET GUIDE // 5
16 Central Hudson Enrollment & Billing (Natural Gas) ENROLLMENT RATES A Central Hudson natural gas Customer needs to provide the first 0 digits of his or her Account Number, found on Page of the bill. Viridian s rate will replace the MFC and gas supply charges, found under the Gas Supply Charges section. Central Hudson also includes a Price to Compare, for the Customer to use as an apples-to-apples comparison to Viridian s rate, which is the sum of the MFC and gas supply charges. 4 The Customer s rate class is at the top of the gas billing section. Eligible Customers will have Rate G0 as their rate classification. For rate codes not listed, please contact the utility to fully understand how choosing a supplier will impact the Customer s service. Page of bill BEFORE enrolling with Viridian Page of bill BEFORE enrolling with Viridian 4 6 // VIRIDIAN NEW YORK MARKET GUIDE
17 POST ENROLLMENT Utility Notification: Central Hudson does not send Customers a specific notification that they have enrolled with a natural gas supplier. After the Customer enrolls with Viridian, the Customer will continue to receive a bill from Central Hudson as usual. A few things will look different. Viridian s name and information will appear on Page of the bill. Viridian s charge will be displayed separately from the utility s charge under the gas supply section on Page. The Customer will continue to pay the entire amount due to the utility. Page of bill AFTER enrolling with Viridian Page of bill AFTER enrolling with Viridian VIRIDIAN NEW YORK MARKET GUIDE // 7
18 Con Edison Enrollment & Billing (Natural Gas) ENROLLMENT RATES To enroll with Viridian, a Con Edison natural gas Customer needs to provide his or her 5-digit Viridian s rate will replace all of the charges listed in the Supply Charges section. Account Number, found at the top of each page of the bill. This number is the same for both natural gas and electric service. Con Edison also includes a Price to Compare, for the Customer to use as an apples-to-apples comparison with third-party suppliers rates when shopping around for service. 4 The Customer s rate class is at the top of the gas billing section. Eligible Customers will have Rate GS as their rate classification. Page of bill BEFORE enrolling with Viridian For rate codes not listed, please contact the utility to fully understand how choosing a supplier will impact the Customer s service. 4 8 // VIRIDIAN NEW YORK MARKET GUIDE
19 POST ENROLLMENT Utility Notification: Shortly after the Customer s enrollment is processed, Con Edison will send a letter in the mail notifying the Customer of the service change to a natural gas supplier. After a Customer has enrolled with Viridian, the Customer will continue to receive a bill from Con Edison as usual. A few things will look different. Viridian s name and information will appear on Page 4 of the bill. Viridian s charge will be displayed separately from the utility s charge, under gas supply charges on Page 4. The Customer will continue to pay the entire amount due to the utility. Page of bill AFTER enrolling with Viridian Page 4 of bill AFTER enrolling with Viridian VIRIDIAN NEW YORK MARKET GUIDE // 9
20 National Grid Metro Enrollment & Billing (Natural Gas) ENROLLMENT RATES A National Grid natural gas Customer needs to provide his or her 0-digit Account Number to Most Customers who are eligible for Viridian s service will have Electric SC or Gas SC for enroll, which can be found in the Customer/ residential Customers and Electric SC or Gas SC Account Information section on page of their bill. for small commercial Customers listed as their rate. The rate code can be found on Page, under Delivery Services. For rate codes not listed, please contact the utility to fully understand how choosing a supplier will impact the Customer s service. Page of bill BEFORE enrolling with Viridian 0 // VIRIDIAN NEW YORK MARKET GUIDE
21 POST ENROLLMENT Utility Notification: National Grid does not send Customers a specific notification that they have enrolled with a natural gas supplier. After a Customer has enrolled with Viridian, the Customer will continue to receive a bill from National Grid as usual. A few things will look different. Viridian s charge will be displayed separately from the utility s charge under Gas Supply Charge.. The Customer will continue to pay the entire amount due to the utility. Page of bill AFTER enrolling with Viridian VIRIDIAN NEW YORK MARKET GUIDE //
22 National Grid Long Island Enrollment & Billing (Natural Gas) ENROLLMENT RATES A National Grid natural gas Customer needs to provide his or her 0-digit Account Number to Most Customers who are eligible for Viridian s service will have Electric SC or Gas SC for enroll, which can be found in the Customer/ residential Customers and Electric SC or Gas SC Account Information section on page of their bill. for small commercial Customers listed as their rate. The rate code can be found on Page, under Delivery Services. For rate codes not listed, please contact the utility to fully understand how choosing a supplier will impact the Customer s service. Page of bill BEFORE enrolling with Viridian // VIRIDIAN NEW YORK MARKET GUIDE
23 POST ENROLLMENT Utility Notification: National Grid does not send Customers a specific notification that they have enrolled with an electric supplier. Once the Customer enrolls, Viridian will be listed as the supplier under Supply Service, on page. After a Customer enrolls with Viridian, the Customer will continue to receive a bill from National Grid as usual. A few things will look different. Viridian s rate will be listed as the Gas Supply charge on page. The Customer will still pay the entire amount to the utility as shown on page and the top of each page on the bill. Page of bill AFTER enrolling with Viridian Page of bill AFTER enrolling with Viridian VIRIDIAN NEW YORK MARKET GUIDE //
24 Orange & Rockland (natural gas) Enrollment & Billing ENROLLMENT RATES An Orange & Rockland natural gas Customer needs to provide his or her 0-digit Account Number, Viridian s rate includes the supply charge and the government surcharge, which equal the Total found at the top of Page, to enroll. The account Supplier Charge. number is the same for both natural gas and electricity service. The Customer s rate class is at the top of the gas billing section. Eligible Customers will have Gas Firm Trans Res Space Heating-Delivery as their rate classification. For rate codes not listed, please contact the utility to fully understand how choosing a supplier will impact the Customer s service. Page of bill BEFORE enrolling with Viridian 4 // VIRIDIAN NEW YORK MARKET GUIDE
25 POST ENROLLMENT Utility Notification: Shortly after the Customer s enrollment is processed, Orange & Rockland will send the Customer a letter in the mail notifying the Customer of the service change to a natural gas supplier. After the Customer enrolls with Viridian, the Customer will continue to receive a bill from Orange & Rockland as usual. A few things will look different. Viridian s name and information will appear on the bottom left-hand side on Page of the bill. Viridian s charge will be displayed separately as the total supplier electric charge on Page. The Customer will continue to pay the entire amount due to the utility. Page of bill AFTER enrolling with Viridian Page of bill AFTER enrolling with Viridian VIRIDIAN NEW YORK MARKET GUIDE // 5
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