Volunteer Quick Guide

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4 Volunteer Quick Guide Cookie volunteer + troop leader = a great cookie season for girls While the cookie volunteer runs the business of cookies, the troop leader often guides girls through the learning part of the Girl Scout Cookie Program. When you guide girls through a cookie season, you ll get a firsthand look at the skills and confidence girls develop along the way. It s not complicated. In fact, you can do it in five steps. Follow the five steps to cookie success 1 Kick off the cookie season Help girls get ready by selecting learning activities that fit their experience and interests: Online videos are ready-to-go meetings Find these resources at in the volunteer section. Cookies Live videos are engaging, interactive shows that inspire girls to reach high goals. Girls learn selling tips and have loads of fun along the way. First-time sellers love Cookie Rookie. Made especially for young girls, this show teaches cookie names, how to ask a customer to buy and more essential skills. Turn teens into Cookie Captains. Keep experienced teens interested in the cookie program and give them a chance to give back with the Cookie Captain program Older girls love being mentors to Cookie Rookies. See you at the cookie parade! Girls can tell the world why they re selling cookies by putting their goals on parade. This parade might be around the neighborhood or part of a community event. Creativity encouraged! Get fun parade ideas on Little Brownie Bakers Pinterest board. Show us your parade photos and all the other cookie news that s worth sharing using the hashtag #GSWorthSharing.

5 2 Set goals and track progress When you help girls set and reach high goals for the cookie season, they learn an important skill for life. Encourage girls to set two types of goals: Something they d like to try and something they can do to help others. Check out blog.littlebrowniebakers.com for goal-setting games and crafts. Follow us on Tumblr! 3 Hold a family meeting Hold a short family meeting so girls can tell their families about their goals and ask for their assistance. At the meeting, adults can complete permission forms and sign up to help. Show an inspiring video about why families value the cookie program, available on Little Brownie s YouTube channel. 4 Sell beyond family and friends For girls to reach high goals, they will need to expand their circle of customers. Don t worry, customers are eagerly looking for their favorite Girl Scout Cookies. We have loads of selling tips, learning activities and crafts for girls at (cookie rallies or activities for girls). It s Worth Sharing your time and talents in the Girl Scout Cookie Program. We support you with lots of fun, online tools and resources. Easily link to all of them from the volunteer page at Let s play! Come try the new games These ready-to-go online games pack a lot of learning into a short amount of time. Fill a few extra minutes when you re waiting with girls or make them part of your cookie meeting. 5 Celebrate and share your success When girls reach their goals, celebrate! Thank customers and share their stories, maybe by posting on the Samoas Cookies Facebook page. NEW! Script-o-matic game Girls answer a few simple questions and Script-o-matic does the rest. TOP SECRET RECIPES Match the Girl Scout Cookie with the correct box and description! NEW! Top Secret Recipes game Girls match the Girl Scout Cookie with the right box and description in this exciting online game. The GIRL SCOUTS name, mark and all associated trademarks and logotypes, including GIRL SCOUT COOKIES, GIRL SCOUT COOKIE SALE, THIN MINTS, TREFOILS and the Trefoil Design, are owned by Girl Scouts of the USA. Used under authority of Girl Scouts of the USA. Copyright, TM, Kellogg NA Co. Little Brownie Bakers is an official GSUSA licensed vendor. 4

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15 the best cookie booth ever! which of these ideas would you like to try? open your own cookie store! they know you re selling Girl Scout Cookies tell them about your cause! help them find their favorites! collect cookie donations FREE samples! FREE recipes! bundle packages say it with style advertise in advance get attention with your booth Claim a spot at the entrance to your subdivision or other high-traffic area and open for business at the same place and same time every day or every week. For example, you may sell cookies every evening from 6:00 to 7:00 as residents return from work or every Saturday morning. Post signs or distribute flyers so everyone knows your schedule. Customers will expect to see you, and they ll be ready to buy. Customers love seeing the familiar cookie booth each season. Tell them something new! Customers want to help Girl Scouts help others. If you have a service goal, make posters to tell customers about it. Let them know how many cookie packages you need to sell to reach your goal. Create posters that target what customers love. Here are some ideas: Love chocolate? Get your Samoas and Thin Mints here! Love peanut butter? You ll love Tagalongs! Trefoils Great with coffee! Turn your cookie booth into a humming business that helps you reach your goals. Here are some great ideas from the world s best cookie marketing experts. o t h e r G i r l S c o u t s! Start or join a Gift of Caring project. It s easy! Customers buy cookies to donate to the military or other community group, and girls deliver the donations. At your cookie booth, decorate and clearly label a large collection box so customers know how they can help. Add some flags for patriotic flair! Create a sampler platter of cookie pieces so customers can try the different varieties. Who could resist? The only thing better than Girl Scout Cookies is a Girl Scout Cookie recipe! Thin Mint Shakes, anyone? How about Samoas Sweet Potatoes? Offer free recipe cards with the purchase of multiple packages. You can find great recipes cards ready to print at With colorful ribbon, bundle multiple packages to encourage multiple purchases. Maybe you would like to add handmade or printed gift tags such as Happy Birthday or I Love You. (Print cards at Posters are great, but there are lots of other ways to get your message out: Wear concession boxes made from copy paper box lids to hold your cookies. Carry picket signs in bright colors. Make and wear your own buttons to communicate important information. Create your own unique jingle that you can sing. Use the Cookie Sale poster in this Activity Kit to let everyone know when the booth will open. Make it irresistible. Use a colorful tablecloth, play music, hang balloons whatever it take to get attention. However, be sure to follow the guidelines of your booth sponsor. Some sponsors prefer visuals only. display your goal poster Customers want to see how sales are stacking up! 14

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23 ACH AUTHORIZATION AGREEMENT Please mail to GSCV Help Desk, P.O. Box 11166, Richmond, VA I (we) hereby authorize Girl Scouts of the Commonwealth of Virginia, hereinafter called GSCV, to debit and withdraw funds from my (our) troop/service unit account indicated at the financial institution named below, hereinafter called the Financial Institution. I (we) acknowledge that the origination of ACH transactions to my (our) troop/service unit account must comply with the provisions of federal law. Type of Request New Modification (change to existing) Troop Number Service Unit Name and Number Troop Leader Name Home Telephone Work Address Financial Institution Name Routing Number Account # Account Type Savings Checking (please attach a voided check) Account Signer #1 Print Name Signature Signer #1 Date Account Signer #2 Print Name Signature Signer #2 Date Note: Troop Leaders must submit this form for each Product Sales Program. 22

24 ACH EXTENSION AND DISCREPANCY FORM Please remit to GSCV Help Desk. P.O. Box Richmond, VA By submitting this form, I am requesting an extension and/or reporting a discrepancy for ACH electronic withdrawal for the Girl Scout Cookie Program payment for the following reason (check all boxes that apply): Adjust ACH sweep amount request ACH Credit (Due to NSF Returned Check) Date Adjustment (Must be requested no later than 10 days after payment due date.) Payment 1 (This form is due by February 26, 2016.) Payment 2 (This form is due by April 4, 2016.) ACH Draft of funds due to GSCV is scheduled for March 2, 2016 (Payment 1) and April 7, 2016 (Payment 2). ACH electronic withdrawal will continue until all amounts due to GSCV have been collected. Troop Number Troop Leader Name Address Phone Total Amount Due to GSCV: $ Total Amount that can be ACH electronic withdrawal from Troop Account: $ Describe the reason for the discrepancy in the amount which is due to GSCV and the amount the Troop has in their bank account below. If NSF please complete bottom section of this form. If due to non-payment from a parent, please attach the uncollected funds form): For ACH Credit due to Returned Check Attach a copy of NSF check and returned check notice from bank. I verify that all appropriate procedures were followed when the check(s) were accepted by my troop. The returned check is not a starter or temporary check and has the phone number and driver s license number recorded. X (Troop Leader Signature required) Copy of the Returned Check Notification from Bank attached Troop Bank Name & Address Account # Returned Check # Amount of Bank Check Fee $ $ $ $ Total Amount $ $

25 Check One: GIRL SCOUT PRODUCT PROGRAM UNCOLLECTED FUNDS FORM Please remit to GSCV Help Desk. P.O. Box Richmond, VA Family Debt: This occurs when a family is slow to pay, does not pay or does not have the necessary funds to pay for product. Notify the GSCV Product Sales team immediately, attempt to make one contact to the family. Enclose the Uncollected Funds Form, along with the signed parent/guardian permission slip, the bank notice, returned NSF check and the signed receipt(s) for money and/or product. Appropriate documentation is needed for follow-up efforts by GSCV. NSF Debt: This occurs when a family or customer check is returned due to insufficient funds, closed account or other reasons. Notify the GSCV Product Sales team immediately, attempt to make one contact to the individual whose check was returned and then submit an Uncollected Funds Form. Enclose the bank notice and returned NSF check with this completed form. Attach any supporting documents (letters, s, etc.). Troop Debt: When a troop is slow to pay, fails to pay, or does not have the necessary funds in the troop bank account, the Product Sales team will notify the appropriate Service Unit Product Sales Manager. A minimum of two attempts will be made to contact the Troop Product Sales Manager. If no collection is possible or no payment arrangement has been made, the Service Unit Product Sales Manager will complete an Uncollected Funds Form and turn it in to the GSCV Product Sales team along signed receipts for money and/or product and related paperwork. The Product Sales team will retain the Troop Product Sales Manager agreements. Troop Number Service Unit Name/Number Troop Leader Name Uncollected From Girl Scout Name (if family debt) Address City/State/Zip Phone Number(s) Amount Due $ Amount Paid $ Bank Fees $ Amount Uncollected $ Number of Items Ordered Description of Items Attempt to Contact #1 Individual Making Contact Date Response/Resolution Means of Contact Time Individual Contacted (If letter/ was sent, please submit a copy with this form.) Attempt to Contact #2 Individual Making Contact Date Response/Resolution Means of Contact Time Individual Contacted (If letter/ was sent, please submit a copy with this form.) 24

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27 Troop Number Troop Level Girls' Name Adult Sign for pickup TOTAL Savannah Smiles $4.00 TROOP WORKSHEET Transfer orders from girls' order card. Trefoil $4.00 Do-sidos $4.00 Samoas $4.00 Rah-Rah Raisins $4.00 Tagalongs $4.00 Thin Mints $4.00 Toffee- Tastic $5.00 Total Items Total Amount Due Amount Paid Balance

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30 PARENT/GUARDIAN PERMISSION AND RESPONSIBILITY FORM Please remit to GSCV Help Desk. P.O. Box Richmond, VA Dear Parent/Guardian: When girls participate in the Girl Scout Cookie Program they get more than new adventures. They develop important life skills goal setting, decision making, money management, people skills and business ethics that will set them up for lifelong success. Cookie Program proceeds provide direct and indirect support to our membership. Proceeds help support troops as a money earning project for programming events and activities decided on by girls. Members benefit as proceeds support programming initiatives, upkeep to camp properties, adult recruitment and training and providing financial assistance so all girls have access to the opportunities provided by Girl Scouts. You can support your daughter by encouraging her to reach her goals. Troop# Name of Girl: Date: My daughter is a registered Girl Scout member and has my permission to participate in the 2016 Girl Scout Cookie Program. I understand that all proceeds are troop or council funds and NOT the property of my daughter as per GSUSA policy. Troops or adults participating in the Cookie Program may not have any outstanding debts with GSCV. I agree to accept responsibility for all products and any money she receives. I understand that any products we order and receive may not be returned. I will see that she does not sell prior to the official starting date, has adult guidance at all times and follows all safety guidelines. I understand all payments for cookies received are due to the troop leader no later than April 7, Should I write a check for my daughter s product sales, I agree that my account will be withdrawn electronically for the face amount, return check fee and return deposit item fee if it is returned unpaid. I also understand GSCV maintains the right to initiate collections procedures for any unresolved accounts. If I am unable to meet this obligation, and it becomes necessary for the council to initiate collection procedures against me, I agree to pay all fees, including attorney fees (33 1/3% of outstanding balance. Parent/Guardian: Signature of Parent/Guardian: Address : Street City State Zip SS #: Date: * A photocopy of a valid driver s license or photo ID from Virginia DMV will be accepted in lieu of social security number. Place of Employment: Phone #: 29 Venue Clause: Parent/Guardian expressly agrees to submit to personal jurisdiction in Virginia and agrees that the forum for any litigation pursuant to this agreement or any other contract between GSCV and the Parent/Guardian whether suit is brought by GSCV or the Parent/Guardian, shall be the City of Richmond, Virginia. This agreement shall be governed by and construed in accordance with the laws of Virginia.

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