PROGRAM GUIDE PROGRAM LOCATIONS DESTINATIONS AND PROJECTS WHY IVHQ? IVHQ COMMUNITY WHAT NEXT?

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1 PROGRAM GUIDE PROGRAM LOCATIONS DESTINATIONS AND PROJECTS WHY IVHQ? IVHQ COMMUNITY WHAT NEXT?

2 PROGRAM LOCATIONS Italy Romania Mexico Morocco Guatemala Costa Rica Colombia Ecuador Peru LATIN AMERICA Brazil Ghana Uganda Zambia Victoria Falls Nepal China Laos India Thailand Vietnam Cambodia Philippines Kenya Sri Lanka Tanzania Bali Madagascar ASIA Fiji Argentina South Africa AFRICA ASIA AMERICAS EUROPE Ghana - Accra Bali - Ubud Argentina - Córdoba Italy - Naples Kenya - Nairobi Cambodia - Phnom Penh Brazil - Rio de Janiero Romania - Transylvania Madagascar - Nosy Komba China - Xi an Colombia - Bogota & Cartagena Morocco - Rabat India - Delhi & Dharamsala Costa Rica - San Jose PACIFIC South Africa - Capetown Laos - Vientiane Ecuador - Quito Fiji - Suva Tanzania - Arusha Nepal - Kathmandu Guatemala - Antigua Uganda - Kampala Philippines - Davao Mexico - Merida Zimbabwe - Victoria Falls Sri Lanka - Kandy Peru - Lima & Cusco Zambia - Livingstone Thailand - Chiang Rai Vietnam - Ho Chi Minh & Hanoi Looking for affordable flights?

3 DESTINATIONS and PROJECTS Argentina Bali Brazil Cambodia China Colombia - Bogota Colombia - Cartagena Costa Rica Ecuador Fiji Ghana / Kindergarten Special Needs/ Kindergarten Project Kindergarten Healthcare Healthcare Healthcare Special Needs Special Community Community Development Working with NGOs Feeding the Homeless Community Street Children Work Elderly Care Elderly Care Development School Support Sport Turtle Carnaval Computer Support Turtle Administration Support Turtle Agriculture Environmental Eco-Agriculture Organic Farming Compare our affordable fees for each program

4 DESTINATIONS and PROJECTS Guatemala India - Delhi India - Dharamsala Italy Kenya Laos Madagascar Mexico Morocco Nepal Peru - Cusco Peru - Lima After School Care Special Needs/ Special Needs/ Health Health HIV/AIDS Work Elective Placement Special Needs Special Needs Special Needs Special Needs Slum NGO Support Women s Women s Remote Health Post Working with the Elderly Animal Care/ Animal Rights Animal Care/ Animal Rights Development Lake Environmental Music Marine Environmental Research Ramadan Jungle Eco-Agriculture Forest Maya Agriculture French Andean Immersion

5 DESTINATIONS and PROJECTS Philippines Romania South Africa Sri Lanka Tanzania Thailand Uganda Victoria Falls Vietnam - Hanoi Vietnam - HCMC Zambia Special Needs/ Special Needs/ Placement Special Needs Special Needs Care Special Needs Elderly Care Working with Hill Tribes Surf Outreach Working with NGOs Feeding the Homeless Community Development Temple Renovation Outdoor Work Elderly Care Sport Development Computer Training Turtle HIV/AIDS Work Wildlife Wild Elephant Check out IVHQ volunteers in action or read their testimonials

6 WHY IVHQ? AFFORDABILITY IVHQ has developed a reputation as the world leader in affordable volunteer travel, with thousands of volunteers traveling with us every year. By working directly with local organizations in the countries where our programs are based, we are able to keep our fees low and ensure these go towards meaningful community projects and local employment. EXPERIENCE Having placed over 42,000 volunteers abroad since 2007, IVHQ is the world s most trusted and experienced volunteer travel provider. Our Directors and staff have traveled to our program destinations to experience our programs first-hand. We have lived in the accommodation and we have experienced the hospitality that our volunteers are offered. We have visited the placements and inspected the projects that our volunteers contribute to. We have helped thousands of IVHQ volunteers to prepare for their trips and we understand what it is like to travel to a new country for the first time. Our in-depth knowledge and experience means we can provide outstanding service, support and advice to volunteers from all over the world. QUALITY IVHQ is renowned for providing the world s leading range of affordable volunteer programs, and we pride ourselves on the superior programs and support services we provide to our volunteers. IVHQ and our local teams are passionate about facilitating rewarding travel experiences and as a result, we are consistently rated as one of the top volunteer travel providers on independent review sites, and we are joined by thousands of returning volunteers every year. RESPONSIBILITY Quality and responsibility go hand in hand. At IVHQ we are dedicated to ensuring our volunteer programs are responsibly run and have a positive impact that is sustainable over time. We set tough standards for Responsible Volunteer Travel and we work closely with our partners in each country to ensure our programs meet all of our expectations. IVHQ volunteers are also briefed about our standards for responsible volunteering before they begin a program, and they are required to adhere to these standards at all times, particularly in relation to interacting with children. We measure the long-term impact of our programs and we work with community stakeholders to understand how specific projects support local needs. Our Head of Sustainability and Risk oversees this work.

7 WHY IVHQ? SUPPORT From your first point of contact with IVHQ until the time you finish your volunteer program, you will receive dedicated support and service from us. Once you become a registered IVHQ volunteer, you will gain instant access to a number of value-add features within your My IVHQ account to help you prepare for your trip. These features include interactive volunteer training, information booklets and checklists that help you to remember key things you need to do before you leave home. Your IVHQ Program Manager is directly responsible for making your program arrangements and helping you to prepare for your experience. Once you reach your program destination, our local team will become your main point of contact until the day you depart your program. While your IVHQ Program Manager becomes a secondary layer of support at this stage, we will remain in touch with you via and will be accessible should you require any assistance. Once you have completed your volunteer we will get back in touch to hear how you got on, and to say a big thank you! SAFETY Volunteer safety is a top priority of IVHQ which is reflected in our outstanding safety record. We have clear standards for risk management which we enforce on each program and our volunteers are placed with trustworthy institutions, organizations and families that have all been screened by our local teams. IVHQ staff members conduct regular audits of every program to ensure risks are appropriately mitigated and to confirm that we are meeting our duty of care for volunteer safety and security. We also have a big focus on supporting volunteers to keep themselves safe while abroad, and we provide this support and advice through pioneering volunteer training tools and through face-to-face briefings delivered by our local teams. NEED IVHQ actively seeks local teams that offer quality projects in genuine need of volunteer assistance. Whether your stay is a short or a long one, our partner organizations will ensure that you make a valuable contribution to support the long-term development goals of your host community.

8 WHY IVHQ? FRIENDSHIP In addition to forming life-long friendships with host families and the people they assist while volunteering, our volunteers also form strong bonds with their fellow volunteers. Although they come from vastly different cultures and backgrounds, the experiences that volunteers share forge strong ties that can last a lifetime. As one of the world s largest volunteer organizations, placing thousands of volunteers abroad annually, IVHQ volunteers are always in the company of like-minded international travelers. LOYALTY Loyalty is one of the foundations that IVHQ has been built on. We make your registration fee refundable so if you change your mind (no later than 60 days before your program start date), you will receive your money back. We also reward our returning and multi-trip volunteers with a 10% registration fee refund. We show strong loyalty to the communities in which we work through setting up long-term partnerships with local organizations and institutions. This allows us to make a long-term contribution to the social needs and economic prosperity of the communities where our volunteers are placed. ENJOYMENT At IVHQ we recognize that there is more to an awesome volunteer travel experience than simply volunteering. While we maintain a stong focus on providing top quality programs, we also understand that many IVHQ volunteers are first-time travelers and want to make time for sightseeing and exploring. To ensure that you get the most our of your IVHQ experience, our local teams have established partnerships with local travel companies to provide our volunteers with access to trustworthy travel and tour activities.

9 IVHQ COMMUNITY IVHQ Network and Testimonials Looking to gain a first-hand insight into our programs or to network with past and current IVHQ volunteers? Our social media channels have what you re looking for! Join the International Volunteer HQ Facebook group and like our IVHQ Facebook page to browse the thousands of photos, videos and travel tips from IVHQ volunteers, or to connect with other volunteers on the same program as you. If you re tweeting, on Twitter and keep us posted with your plans. For further insights, add IVHQ on Snapchat, or browse our growing libary of #IVHQ photos posted on Instagram. Tune in to our YouTube channel and Pinterest boards to gain inspiration and to learn more about the experience that s waiting for you with IVHQ. IVHQ Volunteer Competitions Our volunteers are never short of memories to share from their trips and to help share these special moments, we run monthly photo and video competitions on our website. Flick through the Photo Competition entries and watch the Video Competition clips to grab a glimpse into our programs and remember to vote for your favorites! IVHQ Volunteer Diaries To give future IVHQ volunteers a better feel for our programs, we encourage our current volunteers to write Volunteer Diaries, sharing their day-to-day experiences. These diaries are published on the Volunteers Diaries section of our website and are available for you to read at your leisure.

10 WHAT NEXT? To secure your place on an IVHQ program and begin preparing for your trip abroad, just follow these simple steps: 1. Browse our range of affordable volunteer programs at 2. Select the program that you wish to volunteer on and apply online using the online application form. Within 48 hours, you will receive an from IVHQ, informing you of whether there is space on your selected program. 3. After being accepted on an IVHQ program, you can confirm your place on the program by paying the registration fee of US$279 (refundable* if you choose not to go) and becoming a registered IVHQ volunteer. 4. As a registered IVHQ volunteer, you will be connected with a dedicated IVHQ Program Manager for ongoing support and you will gain access to our interactive volunteer training, comprehensive information booklet and pre-departure check-lists. * Terms and conditions apply. Contact Us info@volunteerhq.org PHONE (International) POSTAL ADDRESS International Volunteer HQ Please note that IVHQ is based in (USA/Canada Call Free) PO Box 8273 New Zealand and office hours are WEBSITE (UK Call Free) New Plymouth 8.30am pm, weekdays (NZST) (Australia Call Free) NEW ZEALAND