GEL FX: Frequently asked Questions

Transcription

1 GEL FX: Frequently asked Questions Q1. Is Gel FX formulated without Formaldehyde Toluene and DBP? A. At ORLY International, we provide our clients with finest ingredients and best products on the market. Like our nail lacquer formulation, Gel FX is formulated without Formaldehyde, Toluene and DBP. Q2. What is a soak-off-gel? A. Unlike regular nail lacquers and pot gels, soak off gels are applied easily like nail lacquer and cured under UV or LED light and can be easily removed. Q3. What is the difference between Hybrid and True Soak-off gel? A. Hybrid soak off gels contains a mixture of lacquer and gel in one whereas the True soak-off gels are pigments with gels. Q4. What is the benefit of a True Soak-off gel?

2 A. The consistency is thinner (natural look) and has a longer, stronger durability with super shine. Gel FX is a superior formula due to its true soak-off gel original- vitamin formulation. Q5. Is GEL FX a traditional enhancement? A. Gel FX is not a traditional enhancement since you can t build form or change the shape of the nail. Remember that Gel FX manicure system is an advanced form of nail lacquer utilizing the benefits of gels. Q6. What is the consistency of GEL FX? A. Gel FX is thin like polish yet strong and durable like gels. Q7. How is GEL FX different from other soak off gel products? A. We ve matched Gel FX shades to ORLY s top-selling nail lacquers and infused the system with essential vitamins to help prevent future damage. Our advanced formulation is self leveling and provides superior shine that lasts for weeks. Q8. GEL FX contains what type of Vitamins? A. GEL FX contains antioxidant vitamins A, E, and pro-vitamin B5 that help promote healthy nails and protect the structure of the natural nail. Q9. Are vitamins in all the GEL FX products? A. Vitamins are only infused into the GEL FX 3-in-1 Cleanser, Primer, Basecoat and Cuticle Oil. The Cuticle Oil in particular is power packed with orange blossom and wild cherry extract to condition and nourish the cuticles. Q10. Why aren t the GEL FX lacquers and the Topcoat infused with vitamins? A. The GEL FX lacquers and Topcoats are not infused with vitamins since they do not touch the actual nail plate therefore it is not effective or necessary. Q11. Can removal of GEL FX be damaging? A. No. Removal of Gel FX is not damaging as long as you follow instructions provided carefully. Remember that a trained nail technician is your best educational resource. For more information, please refer to GEL FX Education DVD or visit ORLY s website at

3 Q12. Can a customer damage their own nails by peeling GEL FX off? A. Yes. A customer can damage their own nails by peeling any gel off of the nail plate. Remember that when you peel it off, you are removing a layer of your nail which will cause damage. Q13. What is the best way of preventing damage? A. Inform and educate your clients not to peel off when lifting occurs. We highly advise that after a Gel FX service, book your client for a return visit 2 weeks later from the service date. Q14. What is the wear of GEL FX? A. GEL FX lasts 14 days and up. We recommend schedule your clients to come in two weeks later for removal and to refresh. Q15. If GEL FX lasts longer than two weeks, why should we advise our clients to come in within two weeks instead of three weeks? A. Gel FX will last longer than two weeks but to prevent any future damage by the customer, we recommend to schedule it around two weeks. Q16. What is the removal soak time of Gel FX? A. Removal soak time is ten minutes. Depending on color and individual s nail condition, it may need an additional five minutes of soak. Q17. What is the removal process? A. 1) Push back the cuticle and then buff off the shiny top coat with 180 grit file. 2) Saturate the sponge of GEL FX Foil Remover Wrap with Gel FX Remover. 3) Fully wrap finger and soak for 10mins. 4) Remove and gently push the product off of nails with ORLY Pusher and Remover. Q18. What is the benefit of color match system? A. Gel FX is a color match system to ORLY s existing top 44 nail lacquer shades. Great for retouching for re-growth great for matching pedicures, and if chipping occurs our clients can touch up at home until their next visit to the professional salon.

4 Q19. Do I have to use the whole GEL FX system? A. Yes. It s important to use the complete Gel FX manicure system to ensure proper application and removal. Substituting for other company s products may result in poor performance. Remember synergy is key. Q20. What is synergy? A. synergy syn er gy (sĭn'ər-jē) n. The interaction of two or more agents or forces so that their combined effect is greater than the sum of their individual effects. It is important to use the GEL FX manicure system to ensure long lasting, durable wear and easy removal. Q21. Can you use other gel company s basecoats and topcoats? A. It s imperative to use Gel FX manicuring system since other companies do not have the same formulation. Using products outside of the GEL FX system may alter the outcome, resulting in wrinkling, improper curing, and lifting. Q22. Why do I need to dry brush after curing the basecoat? A. After the curing the basecoat, always brush down the tacky layer using ORLY Dry Brush to ensure proper curing and prevents any crawling or wrinkling. Q23. Why is it recommended to apply the layers thin? A. Our message: Think thin! It s important to apply the layers thin to ensure proper curing. Remember that improper curing can lead to wrinkling, and may cause adverse skin reactions in the future. Q24. Is it safe for pregnant women to use GEL FX? A. GEL FX has shown no adverse reaction when used on pregnant women however a medical professional should be consulted prior to use. Q25. Is it safe to use GEL FX on a cancer patient? A. GEL FX is not known to cause or trigger cancer however a cancer patient should consult a medical professional prior to use.

5 Q26. Is Primer necessary? A. For long lasting wear up to two to three weeks, we recommend that you use the GEL FX Primer only on the tips since that is where chipping typically occurs. Remember to use Primer very lightly. Do not be heavy handed. If you apply too much Primer, it becomes difficult to remove. Q27. Why does the primer have a strong odor compare to the other GEL FX products? A. The Primer from GEL FX has a high level of solvent which is what gives off the odor. The solvent is required to rapidly dry the polymer. Q28. Can you soak before the GEL FX application? A. It s best to skip the soak portion during a brush on gel manicure system since having wet nails may lead to service breakdown. We recommend begin with a dry manicure. Clip, file, push cuticle (dry), nip, and buff the nail before applying GEL FX. Q29. When can you apply moisturizer and what if your client wants to add additional service? A. It s best to apply moisturizer, cuticle oil and any other hydrating, emollient products after the GEL FX Service. Q30. Why does wrinkling happen? A. Wrinkling can be contributed to applying darker colors too thick onto the nail. It s best to apply three thin, even, layers of color rather than two thick layers. Q31. After the first coat sometimes I see shrinking. Should I be worried? A. It s perfectly normal for certain deep colors to shrink on their first layer. Don t worry. Just flash cure first and second layer. Keep in mind that with deep dark colors, you may need a third coat. Q32. What is a flash cure? A. It s a process of holding the gel in place so that it prevents from shrinking. Flash curing doesn t cure fully. It is only to hold the color in place to prevent from shrinking.

6 Q33. What is the process of flash curing? A. Apply gel quickly and evenly onto the pinky without spending too much time. Then cure in the LED Lamp for 2-3 seconds. The LED light will hold or freeze the gel from shrinking and moving. B. Move on to the next finger (ring finger) and apply gel quickly and cure for 2-3 seconds. Repeat on the next finger nail (middle finger) and so forth. C. When you reach the last finger nail (thumb), no need to flash cure. Put all nails in for a full 30 second cure. D. Remember that the flashed cured nails for 2-3 seconds don t cure the nails. It merely holds the color from shrinking until the actual full curing takes place. E. Repeat on the second layer to make certain that the color is even and if needed for a third coat, then apply gels and cure normally. NO need to repeat flash curing process on the third layer. Q34. Like other enhancements, can you refill with GEL FX? A. It is always best to remove completely and reapply GEL FX rather than refilling. First, it may be too difficult and may lead to service breakdown in the future. Q35. In mid week, I may want to apply nail lacquer over the GEL FX lacquer to change the color for a special occasion. Will it affect my GEL FX when removing lacquer? A. You may absolutely apply nail lacquer over the GEL FX to temporarily change the color. It can be easily removed with a nail lacquer remover since our formulation is acetone resistant. Q36. As a nail tech, will the GEL FX last on my nails while providing services to clients? A. Yes. Since it is acetone resistant, GEL FX lacquer will stay on longer than other soak-off-gel brands that may come off easily when in contact with acetone. Q37. What is the ideal temperature when storing GEL FX? A. Since extreme high temperature may have an effect on GEL FX, we recommend to store at a room temperature to avoid any change in the consistency of the product.

7 Q38. What is the symbol of the open jar mean? A. The open jar indicates the recommended number of months the product should be used after it is first opened. The period after opening (PAO) varies depending on the GEL FX product. All products are 12 months after opening except for GEL FX Remover and Primer which is 36 months. Q39. Is there an expiration time after opening a bottle of GEL FX? A. The period after opening (PAO) varies depending on the GEL FX product. All products are 12 months after opening except GEL FX Remover and Primer which is 36 months. We strongly advise that you follow that time period listed in the PAO which is indicated by an open jar symbol. Q40. Is it possible to use a UV lamp or any other LED lamp? A. Gel FX is UV and LED lamp compatible but we highly recommend our LED 800 FX Lamp. ORLY s LED lamp is specifically designed to work with the GEL FX system to ensure proper curing. Q41. What does UV and LED stands for? A. UV is an acronym for Ultra Violet and LED is Light Emitting Diode. Q42. What are some great benefits of using a LED lamp over UV lamp? A. With LED lamp, it only takes 30 seconds to cure instead of UV s 2-3 minutes. Faster, quicker curing time, portable and light weight. No need to ever change the light bulb with LED lamp. Q43. What are some benefits of using GEL FX LED 800 FX Lamp? A. -5 finger cure -Light intensity of 10, 20, 30 seconds for a faster cure. -Automatic sensor -Light weight - Portable - Ergonomically designed - Built in illuminated preset digital display timer of 10, 20, 30 seconds - Removal tray for convenient pedicure curing - Energy efficient -Comes with designated country adaptors

8 Q44. What is the nanometer for GEL FX LED 800 FX Lamp? A. Nanometer of 405 Q45. What is the wattage on the GEL FX LED 800 FX Lamp? A. 20 watts Q46. What is the life limit on LED lamp? A. 10,000 hours. Due to the extended life of this product, there is an unlikely chance you will need to replace the unit. Q47. Will I need to clean and sanitize the GEL FX lamp? A. It s imperative to sanitize your removable tray after each client. Pull out the removable tray and lightly wipe with disinfectant to avoid adhesive lifting in the future. Q48. How does it differ from the previous GEL FX LED 480 FX Lamp to the new LED 800 FX Lamp? A. The new 800 LED Lamp is a: -5 finger cure -automated on and off sensor -cure from 10, 20, 30 seconds depending on client s needs -light intensity of low, medium and high -country specific adaptors Q49. Can gels really be cured in 10 seconds with the new GEL FX LED 800 FX Lamp? A. Gels can be cured for 10 seconds for basecoats and with certain colors however for a full cure, consider each gel color before choosing to cure for 10 seconds. B. Whites and Darks are always recommended to cure for full 30 seconds. Especially whites and French it is best to cure a little longer than 30 seconds since rays bounce off the white pigment resulting in a less cure. Q50. How do you know when the gels aren t fully cured? A. Wrinkling happens or the finished gel looks dull.

9 Q51. After I cured my Gels with the 10 seconds cure time, the gel color looks dull. Why did it turn dull? A. If after you ve wiped with ORLY GEL FX 3-IN1-CLEANSER or a 99% Isopropyl Alcohol and the color appears dull, it is due from under curing. Due to dark or light pigment, the gel was not fully cured with 10 seconds cure time. Must cure for full 30 seconds. Q52. Is it bad to under cure? A. It is not safe to under cure since it can lead to skin sensitivity issues and allergies. Always remember to practice proper procedures to avoid any allergies and to prevent ant service break downs. Q53. What does light intensity corresponds to in the GEL FX LED 800 FX Lamp? A. The new LED 800 FX Lamp has preset digital display timer of 10, 20, and 30 seconds with coordinating light intensity of low medium and high. Cure gels faster by setting lamp on the high/10 second setting and cool down the light intensity and cater to sensitive clients be emitting a low light output with the low/30 second setting.