Frequently Asked Questions: REDEFINE ACUTE CARE Skincare for Expression Lines

Transcription

1 Frequently Asked Questions: REDEFINE ACUTE CARE Skincare for Expression Lines 1. How does REDEFINE ACUTE CARE work? REDEFINE ACUTE CARE quickly and comfortably smoothes targeted lines and wrinkles using Liquid Cone Technology to melt line-defying peptides directly into the wrinkle for a younger-looking appearance. For best results, use with our REDEFINE or REVERSE Regimen and REDEFINE AMP MD Micro-Exfoliating Roller. 2. When can I expect to see results from REDEFINE ACUTE CARE? Based on a clinical study, most participants saw visible reduction in the appearance of fine lines and wrinkles in four weeks. However, many reported an improvement after just one overnight application. The best results were shown when ACUTE CARE was used as directed. 3. How long should I use REDEFINE ACUTE CARE? Use ACUTE CARE as directed every third night for one month. Most people continue to use ACUTE CARE for one month every quarter or as needed to maintain results. 4. How do I use REDEFINE ACUTE CARE? ACUTE CARE should be used in conjunction with your nighttime REDEFINE or REVERSE skincare routine. If you do not have active breakouts, ACUTE CARE may be used with UNBLEMISH Regimen. ACUTE CARE can be used with REDEFINE AMP MD Micro Exfoliating Roller and REDEFINE MACRO Exfoliator as directed. For best results use ACUTE CARE every 3 rd night for one month. Follow these steps: Step 1: Before applying ACUTE CARE, cleanse your face with Step 1 of your regimen. Skin must be completely 5. How should I apply REDEFINE ACUTE CARE? 6. What is Liquid Cone Technology?

2 Liquid Cone Technology is a targeted delivery system. Each liquid cone holds hyaluronic acid and oligopeptide- 1 in solid form until it comes into contact with skin. Upon contact, the cone melts onto the skin and into the wrinkle. 7. Where should I use REDEFINE ACUTE CARE? ACUTE CARE is clinically tested specifically for around the eye area. However, we have seen and heard great success stories from Customers using ACUTE CARE on other facial expression lines including the area around the lips, over smile lines, on the forehead and between the brows. 8. Can I use REDEFINE ACUTE CARE with the REDEFINE AMP MD Micro-Exfoliating Roller? ACUTE CARE and AMP MD can be used in conjunction with each other. On the nights you use ACUTE CARE, apply the ACUTE CARE patch after cleansing the skin and follow with the rest of your routine, avoiding the ACUTE CARE patch. When using AMP MD, roll up to ¼ inch away from ACUTE CARE. 9. Can I use REDEFINE ACUTE CARE after using the REDEFINE MACRO Exfoliator? While ACUTE CARE and the MACRO Exfoliator can be used in conjunction with each other, ACUTE CARE should not be applied on MACRO Exfoliated skin and should not be used on the same day as the MACRO Exfoliator. 10. How do I use REDEFINE ACUTE CARE with the REVERSE Regimen? 11. How do I use REDEFINE ACUTE CARE with the REDEFINE Regimen? 12. How do I use REDEFINE ACUTE CARE with the UNBLEMISH Regimen? ACUTE CARE has been clinically tested with our REDEFINE Regimen. We do not recommend you use ACUTE CARE with the UNBLEMISH Regimen. However, if you are not experiencing active breakouts, you may use the UNBLEMISH Regimen in the morning and ACUTE CARE in the evening. Do not use ACUTE CARE on active acne. Step 1: Before applying ACUTE CARE, cleanse your face with Step 1 of your regimen. Skin must be completely

3 13. Can I use REDEFINE ACUTE CARE if I have sensitive skin? ACUTE CARE is not recommended for use on very sensitive skin. Sensitive skin, by definition, has a compromised barrier and should be strengthened with OTC skin protectants containing ingredients such as dimethicone and allantoin, as found in SOOTHE Regimen. 14. Can I use REDEFINE ACUTE CARE with SOOTHE Regimen? ACUTE CARE is not recommended for use on very sensitive skin. Sensitive skin, by definition, has a compromised barrier and should be strengthened with OTC skin protectants containing ingredients such as dimethicone and allantoin, as found in SOOTHE Regimen. 15. How do I use REDEFINE ACUTE CARE with REVERSE Accelerator Pack? 16. Can I use REDEFINE ACUTE CARE every day? It is recommended to apply ACUTE CARE every third night, as directed and tolerated. 17. How long will REDEFINE ACUTE CARE results last? If used every three days for a month with the REDEFINE Regimen, the results can be maintained for up to another eight weeks with continued use of REDEFINE. If the REDEFINE AMP MD System is used in conjunction with the REDEFINE Regimen, this benefit can be maintained even further. 18. Can I reuse a REDEFINE ACUTE CARE patch? ACUTE CARE is designed for one-time use. 19. Can I use REDEFINE ACUTE CARE on a scar? ACUTE CARE has not been tested for use on scars. It is suggested that you consult with a dermatologist or plastic surgeon about treatments available to minimize the appearance of scars or keloids. 20. Can I use REDEFINE Eye Cloths before applying REDEFINE ACUTE CARE? Yes. Using REDEFINE Eye Clothes in the evening before applying ACUTE CARE will prepare the eye area by cleaning the skin. Skin must be completely clean and dry before applying ACUTE CARE. 21. Can I reposition REDEFINE ACUTE CARE after I apply it? Re-positioning or re-applying ACUTE CARE once it is in place is not recommended. The adhesive will be lost once it is removed from the skin. To correctly position the patch, follow these steps:

4 Step 1: Before applying ACUTE CARE, cleanse your face with Step 1 of your regimen. Skin must be completely Step 2: While touching the outer edges of the patch, position the edges beneath the pupil and laterally over the crow s feet towards the temple. ACUTE CARE should not touch the lashes and should be at least ¼ inch from the lash line. Step 3: Gently pat the adhesive edges so that the patch sticks firmly. 22. How do I remove REDEFINE ACUTE CARE? To remove ACUTE CARE, hold the skin down with an index finger as you gently peel back the patch. Avoid lifting of the ACUTE CARE patch. 23. What should I do after I remove ACUTE CARE? Remove residue with REDEFINE Eye Cloths and follow with your morning regimen routine. For long-term results, use with REDEFINE or REVERSE Regimen and REDEFINE AMP MD System. 24. Can I use REDEFINE ACUTE CARE after using the REDEFINE AMP MD Micro-Exfoliating Roller? No. The skin must not be exfoliated in any way prior to applying ACUTE CARE as this may irritate the skin. 25. Can I use REDEFINE ACUTE CARE if I get Botox and/or filler injections? If you are under the care of a medical professional, you should consult with them regarding your skincare regimen by providing the product s ingredient list. If you are taking a prescription medication, you should consult with your physician regarding your skincare regimen. Click here for the Rodan + Fields ingredient list Can I use REDEFINE ACUTE CARE if I am using Retin-A? If you are under the care of a medical professional, you should consult with them regarding your skincare regimen by providing the product s ingredient list. If you are taking a prescription medication, you should consult with your physician regarding your skincare regimen. Click here for the Rodan + Fields ingredient list Can I use REDEFINE ACUTE CARE if I am pregnant or nursing? It is recommended that a woman who is pregnant or nursing consult with her doctor before making any changes regarding her skincare routine. Providing the appropriate ingredient lists will help inform the doctor. Click here for the Rodan + Fields ingredient list. 28. Can I use REDEFINE ACUTE CARE with any R+F Regimen? If not, which should I avoid? ACUTE CARE can be used with REDEFINE and REVERSE Regimens. It can also be added to UNBLEMISH Regimen as long as there are no active breakouts. ACUTE CARE is not recommended for sensitive skin and therefore people using SOOTHE Regimen should not use ACUTE CARE. 29. Can I use REDEFINE ACUTE CARE if I have an adhesive allergy? Using ACUTE CARE if you have an adhesive allergy is not recommended. REDEFINE Multi-Function Eye Cream and Eye Cloths should be used as directed in place of ACUTE CARE. 30. Will REDEFINE ACUTE CARE stick if I have oily skin? If you have oily skin, wash your face with your usual face wash and wipe the eye area with a REDEFINE Eye Cloth. Gently press a gauze pad to your face to absorb any residual moisture on the skin. Apply ACUTE CARE to dry skin. 31. REDEFINE ACUTE CARE irritated my skin. What should I do? Can I continue to use ACUTE CARE?

5 If you notice that the skin is red or irritated, remove ACUTE CARE and any residual product with a gauze pad. Discontinue use of ACUTE CARE. If the skin has become red or irritated, we suggest the following: Step 1: Gently cleanse the face of any residual product (with either water or a mild cleanser), then rinse and gently pat the skin dry. Step 2: Apply a hydrocortisone 1% cream to localized areas of irritation or redness as directed, staying away from the eye. Step 3: If your skin feels dry, layer with a mild moisturizer as directed. If the skin feels warm, apply a cold compress and hold this on the area for three to five minutes, three times an hour. Step 4: If your skin does not respond to the above protocol after 24 hours, consult your doctor/dermatologist for an evaluation. You can view our product ingredients to discuss with your doctor. 32. REDEFINE ACUTE CARE did not stay on during the night. Why is that? It is important to follow the usage instructions for ACUTE CARE so that the adhesive will stick. Use these tips to correctly position and adhere ACUTE CARE: Step1: Before applying ACUTE CARE, cleanse your face with Step 1 of your regimen. Skin must be completely Step 2: While touching the outer edges of the patch, position the edges beneath the pupil and laterally over the crow s feet towards the temple. ACUTE CARE should not touch the lashes and should be at least ¼ inch from the lash line. Step 3: Gently pat the adhesive edges so that the patch sticks firmly. 33. REDEFINE ACUTE CARE is painful when I apply it. What should I do? Remove the patch and discontinue use of ACUTE CARE. If the skin has become red or irritated while using the product(s), we suggest the following: Step 1: Gently cleanse the face of any residual product (with either water or a mild cleanser), then rinse and gently pat the skin dry. Step 2: Apply a hydrocortisone 1% cream to localized areas of irritation or redness as directed and staying away from the eye. If your skin feels dry, layer with a mild moisturizer as directed. Step 3: If the skin feels warm, apply a cold compress and hold this on the area for three to five minutes, three times an hour. Step 4: If your skin does not respond to the above protocol after 24 hours, consult your doctor/dermatologist for an evaluation. You can view our product ingredients to discuss with your doctor. Please note: If your skin becomes red, irritated or swollen, do not use REDEFINE ACUTE CARE. 34. I accidentally applied REDEFINE ACUTE CARE too close to my eye and the eye is red, irritated and painful. What should I do? Seek medical attention immediately. 35. How should I apply REDEFINE ACUTE CARE? When applying ACUTE CARE, smooth the skin but do NOT pull it taut. ACUTE CARE should feel noticeable but not uncomfortable. If the patch is uncomfortable, you may just need to get used to it for about minutes OR it should be placed differently. Be gentle with placement. ACUTE CARE should be in full contact with the skin without air bubbles. It should not be tapped onto the skin but gently pressed allow the technology to do the work. Do not apply excess pressure.

6 36. Can I use REDEFINE ACUTE CARE if I have just had a facial peel, waxing, or laser treatment? If you are under the care of a medical professional or professional esthetician, you should consult with them regarding your skincare regimen. This can be as simple as providing them with the product ingredient list. If you are taking a prescription medication, you should consult with your physician regarding your skincare regimen. Click here for the Rodan + Fields ingredient list Can I use REDEFINE ACUTE CARE if I use a sonic facial cleansing brush (e.g., Clarisonic)? It is not recommended to use ACUTE CARE after using a sonic cleansing brush as this has not been tested and will likely irritate the skin.