EPO 2 ELEVATE THE QUALITY OF LIVE BY SHARING EXPERTISE Into Caring Europe Tuesday 19th March 2013 EPO 2 TRAINING, ADVICE & SUPPORT OUR NAME

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1 EPO 2 ELEVATE THE QUALITY OF LIVE BY SHARING EXPERTISE Into Caring Europe Tuesday 19th March 2013 EPO 2 Service of Group Ubuntu Expertise, personnel & organisation development Reinforce persons, teams and organisations Social profit Training, advice and support Share expertise with organisations outside the own organisation Realise qualitative support for clients everywhere (in the world?) OUR NAME EPO 2 stands for Expertise-, Personnel- & Organisation Development (in Dutch: Ontwikkeling) Pronounced: EPO-2, referring to epo and oxygen (O 2 ) P&O: personnel and organisation Expertise: knowledge and competence in a certain field Development: indicates the dynamic aspect, and this for 3 domains 1

2 EPO (Erytropoëtine) holds a negative connotation as one of the most known doping substances in sport. But there is also a natural EPO, a human hormone, that is normally produced in the kidneys and that stimulates the production of red blood cells. EPO ensures more blood in the body. Red blood cells transport oxygen, inter alia, to the muscles, and play an important role in stamina. In short, EPO provides more oxygen, or O2, in the body. OUR MOTIVATION CHANGING NEEDS AND EVOLUTIONS IN THE SOCIAL PROFIT SECTOR: Need for a well-founded staff policy to attract, develop and keep valuable employees Growth from small npo s to larger and more professional organisations We all have to work longer (employability) Aging labour market War for talent on the social profit labour market Existing demands from other organisations to support them in terms of HR and client related expertise OUR MOTIVATION GOING FOR ACTIVE JOBS (innovative labour organisation) : Elevate the quality of the labour content for staff members By offering more challenges More learning opportunities Appreciate and value expertise of staff members (experts) Opportunities to share expertise by coaching and training 2

3 OUR MOTIVATION TALENT DEVELOPMENT : Appreciative inquiry Working according to talent gives more energy and motivation Discover talents of staff members Activate talents (internal and external) Appreciate and value talents Opportunities to develop talents OUR MOTIVATION RETURN ON INVESTMENT : Intervision Learning from other organisations Promote and share our Ubuntu vision Income generating activity: benefits our core business (client) OUR MOTIVATION UBUNTU PHILOSOPHY Sharing expertise to: Elevate the quality of social service in general Person with disabilities, elderly care, child care, Elevate the quality of live for every citizen in our society Someone with Ubuntu is open for others and is not threatened by the competences of others because he has enough confidence in the knowledge that he is part of a bigger whole - Archbishop Desmond Tutu - 3

4 OUR MISSION By means of training, advice and support we want to reinforce people, teams and organisations within the social profit to make them realise their task, namely providing qualitative support for their clients. OUR VISION Epo 2 handles a specific vision on staff members in the social profit SATISFIED CAREGIVERS CONDITION FOR SATISFIED CLIENTS 4

5 STAFF MEMBER ENGINE OF THE ORGANISATION WHO YOU ARE IS MORE IMPORTANT THAN WHAT YOU KNOW COM PETE N CIES TALENTS 5

6 PERSONAL DEVELOPMENT AND GROWTH MANAGEMENT BY COACHING TO DEVELOP TALENTS AND COMPETENCES STAFF MEMBER AS CO-OWNER 6

7 OUR GOALS Support organisations by the development and professionalization of their organisation and its employees. Reinforce teams, managers and employees so that they can fulfil their task in a qualitative way. Respond to the growing demand for a good staff policy within the social profit organisations. Make expertise available for a larger network and thereby broaden and enhance the expertise by the partners as well as with ourselves. Establish a network for payable training and advice and therewith give the opportunity to smaller organisations to work on the professionalization of their service provision. WORKING METHOD TRAINING Learning, practising, refining and improving a skill This means formation, training and education in open offer and customised ADVICE Giving expert advice within a particular field This means consultancy, intervision, exchange of experience, expertise SUPPORT Offering support during the process This means support of project and process, coaching, guidance WORKING FIELD PERSONNEL (HR) Recruitment and selection, competence management, talent development, career development, coaching skills ORGANISATION Management skills, teambuilding, policy and strategy, quality care, project development EXPERTISE Related to person with disabilities: Autism, communication, relationships, Sherborne, SMOG, full citizenship 7

8 TARGET GROUP INTERNAL CUSTOMER Employees, supervisors and teams of satellites and services, the management, the Board of Directors and volunteers of Group Ubuntu. EXTERNAL CUSTOMER Organisations outside Group Ubuntu in the field of welfare and health care: Person with disabilities, elderly care, child care, (international) OUR OFFER CUSTOMISED OFFER Training, advice and support on the spot and customised on the demand of the organisation OPEN OFFER Formation, training and education in Group in an annually program open for internal and external participants WHO IS EPO 2 The employee Support Service of Group Ubuntu: experts in the field of personnel and organisation development Each employee of Group Ubuntu can execute an assignment for EPO 2 in their domain of expertise 8

9 FINANCING FOR GROUP UBUNTU Employees and means from Group Ubuntu Incomes are reinvested in Group Ubuntu to assure the internal employee support and the core activities for our clients FOR THE CUSTOMER We apply an expense allowance (goal: payable training and advice) We look for potential subsidization together with the organisation 9