Nastel AutoPilot M6 Application and Transaction Performance Monitoring Solution

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présentation est «scriptée»en français (voir pages notes) Scott Corrigan NASTEL Technologies

1 Nastel AutoPilot M6 Application and Transaction Performance Monitoring Solution Nastel solutions ensure successful completion of over 1B transactions every day NB : Cette présentation est «scriptée»en français (voir pages notes) Scott Corrigan NASTEL Technologies 57, esplanade du Général de Gaulle Paris La Défense Office: scorrigan@nastel.com

2 Nastel Technologies Leader in Application Performance Management for over 15 years Across distributed and mainframe platforms Visibility : Performance & availability of applications, middleware and transactions Reduced risk, improved quality of service Performance: Ensure high performance and availability of business applications and transactions At lower cost, with less impact to staff and customers Prediction: Know when transactions go from business normal to business abnormal Take action before end users are impacted

Performance: Ensure high performance and availability of business applications and transactions At lower cost, with less impact to

3 Over 200 companies rely on Nastel since 1994

4 The Nastel AutoPilot Difference Transaction Management Complex Event Processing Application Performance Management Business Activity Monitoring Middleware Management

5 Stakeholders and their benefits User Acceptance Testing Improve quality of new releases Compare real behavior with expected behavior Monitor SLA s Improve Business Processes Lower costs Reduce Time to Market Prevent problems Application Support Application Development Middleware Team Enterprise Architect Application Owner (LoB) Visibility into transactions See when transactions are changing from a normal to an abnormal state Lower MTTR Capacity planning Manage performance & availability of middleware from single point of control

Development Middleware Team Enterprise Architect Application Owner (LoB) Visibility into transactions See when transactions are

6 Nastel in Recent Analyst Reports

7 BTP vs. Traditional Monitoring

8 Transactional Data TRADE BALANCE E F T VALIDATION AUDITING FAILED TX Business Activity Monitoring Middleware Data CREDIT CHK AUTHORIZATION CUST ID LOST TX TRACKING Business Transaction Management Applications Middleware Messaging Application Management Operational Data Enterprise Systems Management ESM platforms or Nastel Agents

TRACKING Business Transaction Management Applications Middleware Messaging

9 AutoPilot M6 Platform Architecture ESM Integration AutoPilot M6 for ESB ESB Monitoring AutoPilot M6 Dashboard Real-Time Views for Operations Business Service Views for Line Of Business AutoPilot M6 for SOA SOA Infrastructure Monitoring AutoPilot M6 for J2EE J2EE Application Servers CEP Policy Engine AutoPilot M6 for MOM Middleware and Message Bus Active Data Grid Metrics & Events ( Facts ) Security (Kerberos/LDAP) IBM BEA Oracle WAS WLS AS SOA ESB Plug-ins JBoss AS J2EE jkool IBM WMQI IBM MQ Tibco EMS Tibco RV Sonic MQ Messaging Plug-ins JMX SQL SNMP 3 rd Party Infrastructure Plug-ins

Policy Engine AutoPilot M6 for MOM Middleware and Message Bus Active Data Grid Metrics & Events ( Facts ) Security (Kerberos/LDAP) IBM BEA Oracle

10 AutoPilot TransactionWorks Business Service Dashboards Transaction Diagnostics UNIX, Windows or VM Appliance CEP Policy Engine Active Data Grid Metrics & Events ( Facts ) Operational Analytics Transaction Analytics TMDB Operational Metrics and Events Tracking Events Plug-ins (instrumentation) Probes (interceptors)

Events ( Facts ) Operational Analytics Transaction Analytics TMDB Operational

11 AutoPilot M6 Technology Coverage

12 AutoPilot M6 Platform Coverage (Servers)

13 M6 CEP: Complex Event & Metric Processing Compound Event / Predicted Situation KPIs, Events, Actions and Notifications Policies: Rules & Situation Analysis Events & Metrics AutoPilot M6 CEP

14 Situation Detection & Event Generation Context Sensitive Application Views Business Event Processing Business Activity & IT Dashboards Integration with Event Management Compound Event Policies Trigger Action Send Event Compound Event Policies Trigger Action Send Event Events & Metrics AutoPilot M6 CEP

with Event Management Compound Event Policies Trigger Action Send Event

15 Virtual CEP Environment, M6-Grid with Failover Virtual CEP Environment (VCE) M rules/sec Windows 2 CPU's ~ 1M rules/sec Linux 4 CPU's ~ 2M rules/sec M6-Grid with Failover Linux 8 CPU's ~ 2.5M rules/sec

5 M rules/sec Windows 2 CPU's ~ 1M rules/sec Linux 4

16 Defining Policy : AutoPilot M6 Wizard 1) Identify Metrics & Events ( Facts ) which could impact a Business or IT Process 3) Define Alerts and Actions 2) Define Evaluation Rules to determine how to interpret a set of Metrics & Events

Process 3) Define Alerts and Actions 2) Define Evaluation

17 AutoPilot M6 Transaction Management Transaction volume and throughput Delayed and incomplete transactions Performance bottlenecks Transactions with monetary value Audit trail (Messages, HTTP, SQL, ) Root-cause analysis with drill-down User-defined, rule-based policies Notification and automated actions Reports (daily, weekly, monthly) Trend analysis and capacity planning

HTTP, SQL, ) Root-cause analysis with drill-down User-defined, rule-based policies

18 Transaction Flow, Transaction Detail Search transactions (Where is my order?) Drill Down to transaction detail (SQL, methods, HTTP, JDBC, JMS, WMQ, ) Transaction flow diagram

19 Demonstration

20 Real-Time Performance Management Dashboard

21 Real-Time Performance Management Dashboard

22 Active Real-Time Dashboards

Analyst Quotes APM Magic Quadrant " Visionary in the APM Magic Quadrant" " Nastel supports all five dimensions of application performance management.

" SOA Magic Quadrant " Nastel is the first of many operations-focused technology providers to tailor its products specifically for SOA governance " " Auto-discovery, monitoring, tracking and managing

23 Analyst Quotes APM Magic Quadrant " Visionary in the APM Magic Quadrant" " Nastel supports all five dimensions of application performance management." "Nastel provides deep expertise in WMQ and Java EE technical sophistication and code excellence." SOA Magic Quadrant " Nastel is the first of many operations-focused technology providers to tailor its products specifically for SOA governance " " Auto-discovery, monitoring, tracking and managing transactions are extremely valuable in understanding dependencies and configurations " " AutoPilot TransactionWorks empowers trading application managers and support teams to resolve trading, clearing, and settlement performance issues before the system gets into real trouble " " Nastel AutoPilot was a tool that we were able to utilize to deliver much more reliable services to the business. We wanted to become more proactive and to be notified of a problem before we hit the pain This has relieved the stress on my team and removed a ton of stress on the business side "

24 Business Service Health

25 Enterprise-class Global Technical Support EMEA (LONDON) LATIN AMERICA (MEXICO) USA (NEW YORK) INDIA (HYDERABAD) ASIA (SINGAPORE) Support Centers Regional Offices

26 Nastel AutoPilot M6 Application and Transaction Performance Monitoring Solution Nastel solutions ensure successful completion of over 1B transactions every day Scott Corrigan NASTEL Technologies 57, esplanade du Général de Gaulle Paris La Défense Office: scorrigan@nastel.com

AutoPilot Middleware-Centric Application Performance Monitoring

AutoPilot Middleware-Centric Application Performance Monitoring NASTEL Technologies, Europe 57, esplanade du Général de Gaulle 92081 Paris La Défense +33 1 46 96 54 85 Raphael SABLON, Managing Director