Ensure Continuous Availability and Real-Time Monitoring of your HP NonStop Systems with ESQ Automated Operator

Transcription

1 Ensure Continuous Availability and Real-Time Monitoring of your HP NonStop Systems with ESQ Automated Operator Open networks and connectivity give rise to increasingly complex environments and growing demands on operations personnel. On one hand, users seek simplicity, customers expect perfection, and managers insist on efficiency. On the other hand, everyone wants to keep costs to a minimum. Hence effective management of business critical applications within your HP NonStop system is a must in today's competitive marketplace. Automated Operator, a dynamic Enterprise Management tool from ESQ, meets everyone s demands through out-of-thebox monitoring, escalation, recovery and reporting for HP NonStop systems. Designed specifically to ensure continuous availability of business-critical applications, AO is a powerful policy-based operations automation solution that helps you detect and resolve problems before they impact your business or your customers. What is AO? Intelligent AO server components monitor HP NonStop systems for resource availability and take actions in response to important events and critical situations. These event and situation messages are communicated to the various monitoring and management tools through the Transmission Control Protocol/Internet Protocol (TCP/IP). The software facilitates event integration, policy and services template setup and the ability to take manual (operator initiated) as well as automated actions. AO also offers automatic discovery and mapping of the entire HP NonStop environment with an online graphic display of the status of every HP NonStop object. This gives organizations a cost-efficient, easily configurable, and time saving way to rapidly and successfully incorporate the HP

2 NonStop environment into their service delivery infrastructure. AO reduces systems and application downtime while improving operator productivity. It helps you achieve the service level standards that your organizations require while meeting the demands of a growing network. The combination of real time monitoring, automation and flexibility reduces the cost of operations. Working with system resources including CPUs, disks, files and spoolers along with applications like BASE24, ICE, IBM WebSphere MQ has never been easier. Concerns over communications lines, TMF transactions and Pathway entities will become managed functions. Advantages & Features Proactive Resource Management: AO provides discovery of HP NonStop Server resources for their proactive management. Resources such as CPU, DISK, Controllers, and Processes can be monitored proactively for their availability as well as resource consumption. Easily Maintain and Monitor Thresholds: The AO Configuration Client provides pull-down menus and simple dialog boxes for easy creation, display and maintenance of one or a group of threshold configurations for a subsystem. Tailored EMS Alert Messages: AO provides the facility to enter the details about the EMS Exception Event to be generated for a threshold violation, including its severity (such as Critical or Major) and how often the event is generated. Monitoring Schedule: AO provides the facility to create or modify a threshold to schedule monitoring and automation of system resources based on your business calendar. Control Monitoring: AO allows you to control monitoring at three different levels according to your business specific requirements. Automate Recovery Actions: AO provides the ability to trigger automated recovery actions in case of threshold violations. Escalations: AO allows you to escalate problems by automatically sending notifications. View Object Status: AO Live and ObjectMAP can be used to view the status of an object, the general health of the system and threshold violation details, both in tabular and graphical formats. Group and Sub-Group Management: AO provides the facility to manage objects in groups and subgroups. This feature allows the user to escalate objects to the EMS or Enterprise Consoles based on their location or business significance. Object Location Facility: The Object Location facility allows the user to maintain the objects with their physical location and contact information. EMS Subsystem and User Application Management: AO provides support for EMS management allowing the user to trigger actions based on EMS events. Enterprise Escalation Facility: AO provides correlation and formatting facility for leading Enterprise Management Console solutions provided by Tivoli, BMC and HP (OpenView). Any management system that supports SNMP can be fed by AO. Auto Maintenance Facility: The Auto Maintenance facility of AO automatically

3 rediscovers new objects and applies the policy defined by the user. Availability Reporting: Reporter provides comprehensive and detailed availability reporting with drill-down feature and reasons for failure. Event Correlation: AO has the ability to intercept EMS messages that relate to an active threshold and notify the Monitor Process to check the current status of that object rather than waiting for the polling interval to expire. Event Burst Detection and Suppression: AO provides the additional functionality to detect and suppress the burst of events. If a burst is detected, AO logs the event message and notifies the user that burst has been detected and that the subsequent messages will be suppressed. This minimizes the network load. Failover Recovery: AO is designed to take full advantage of the HP NonStop fault tolerant features. Its unique design ensures the alert messages are delivered properly in case of a catastrophic failure. The main processes are designed with HP NonStop architecture to recover automatically when the primary process fails. It even accommodates alternate paths for delivery of alerts over TCP/IP, to safeguard against any communication loss. Integration with Data analyzer Information stored in the AO databases can be retrieved to perform trend analysis and to plan future hardware needs using Data Analyzer. The data can be viewed using histograms or a detailed profile can be generated. Histograms display information for a day, a month, or a year. Profiles show an average day s statistics based on the values for a month or a year. Business application support: AO visualization interface on Data Analyzer also provides the ability to group HP NonStop server data. This allows users to define application groups consisting of processes, data files, and other resources, which together perform a specific business function. Using the Web browser interface, an operator can identify objects and events status in real time and immediately knows which business functions are affected. Support for application groups is also important when analyzing HP NonStop server resources availability trends. Application group performance data can greatly assist in determining future application resource requirements. Business View of Critical Events: Data Analyzer integrated with AO enhances the flexibility of monitoring your HP NonStop system environment in real time. Providing the ability to monitor events through a standard web-browser like Microsoft Internet Explorer, Data Analyzer complements the AO GUI. This also allows you to view many reports from a webbrowser from anywhere you have Internet access. User-Friendly Interface: The intuitive AO GUI enables you to perform interactive query sessions to monitor the system state for varied time periods on a point-and-click basis. Through the interface you can drilldown from a month, into a specific day of the month, down to hours of the day to see the busiest minutes of that hour, interactively.

4 AO Components for UI AO Configuration Client lets you define sets of monitoring thresholds for each object such as CPUs, Disks, Files and Processes. It also provides pull-down menus and simple dialog boxes for easy creation, display and maintenance of your threshold configuration. AO Live is a complement to AO Configuration Client. It helps you to view the current health and status of the HP NonStop system in a single snapshot. AO Live provides a statistical count of objects under various subsystems, along with the status of the objects in each subsystem. The status of an object can be Critical, Major, Minor, Warning, Normal or Unknown. Reporter is an automated standalone business tool that displays previously collected availability data in customized views, allowing organizations to analyze the object availability states depending on their criticality and usage of the application or system resource. This provides a clear picture about the performance graph of the business in the current scenario. Bringing out-of-thebox features for availability reporting, Reporter enables businesses to achieve and maintain their service standards. ObjectMAP is an application that brings real time and customized monitoring of object states at the Group, Sub-Group, System, Subsystem, Threshold and Object levels for your Enterprise. It provides drill down, real time and customized viewing of object states at different levels. Allowing proactive monitoring for mission critical systems, ObjectMAP assures the competitive edge necessary for your success. Console is a tool that provides real-time and customized monitoring of events in different states for your Enterprise. Console provides drill down, real-time and customized viewing of event states. It allows proactive monitoring for mission critical systems and assures the competitive edge necessary for your success. With an all-in-one group of Telnet, URLs and user applications, Console provides a next generation approach to business critical issues. Architecture and Data flow Elink is the communication middle-ware, acting as a gateway between the HP NonStop system and the front-end. The Elink application is maintained via the Host Installation Client.

5 Key Benefits Increased Service Availability: AO brings information critical to managing Service Level Agreements on the HP NonStop system environment. System availability and performance will be improved, as monitoring will highlight potential breaches in Service Level Agreements. Using AO s proactive monitoring and automated responses, you can promptly respond to unexpected system faults. The software s automation policy database expedites initialization, shutdown and recovery procedures, thereby reducing downtime and increasing network efficiency. Health-Monitoring for HP NonStop Systems: AO provides health-monitoring facility for HP NonStop systems and their business critical applications. The health of the system is presented by showing the state (normal versus abnormal) of all the objects that are being monitored. Enhanced Productivity: The consolidated view provided by AO architecture helps maximize the availability of your system and increases the productivity of your operations staff. AO responds to critical HP NonStop events and messages through pre-defined automatic actions and resolution instructions, or by creating trouble-tickets to notify your operations staff. Consistent Operating Procedures: With AO the procedures followed by organizations become systematic and well structured, bringing consistency in the operating procedures. Out-of-the-Box Operation: A simple user interface and pre-packaged automation scripts ensure that AO can be installed and used immediately to monitor your HP NonStop resources and resolve system faults. Enhanced Flexibility: Keeping in mind the ever-changing needs of business organizations, AO can be configured to suit your requirements. AO can be installed on multiple HP NonStop nodes, simultaneously. The product is therefore ideal for organizations with an everincreasing requirement for more intelligent and practical event management. Automatic Problem Resolution: The software provides two-way communication with HP NonStop systems to resolve problems quickly and automatically. Consolidated Policy Based Management Views: AO enables monitoring to be done based on your existing monitoring policies. AO provides consolidated end-to-end management views, which give you a business-centric perspective. Management is immediately aware of the business impact of any failure and can take proactive actions. Reduced Costs: AO facilitates lights-out operations, permits more centralized operations management and allows you to manage network growth without increasing your staff. Out-of-the-Box Operation: A simple user interface and pre-packaged automation scripts ensure that AO can be installed and used immediately to monitor your HP NonStop resources and resolve system faults. 7x24x365 System Support: As with any other ESQ product, AO has been designed to provide round-the-clock availability of mission critical systems.

6 System Requirements AO host component Hardware Software Any HP NonStop server HP NonStop operating system Release Version (RV) D43, or Release Version Update (RVU) G06.18 or H06.05 or later HP Measure performance management software (T9086G12-AEH) For HP Operations for UNIX: HP-UX and 11.x operating system, and Operations for UNIX operating system Versions 6.0, 7.x, and 8.x Optional: HP Performance Agent for NonStop (OV02v1) HP Tivoli Adapter for NonStop (OV08v1) AO client Hardware Software 2.5 GHz Windows-based PC (200 MB disk space min.) Windows XP, Windows 2000, Windows 2003, Windows Vista About ESQ ESQ Business Services is a pioneering provider of business-critical applications for the HP NonStop platform and a leading provider of management and monitoring solutions to businesses around the world. The ESQ NonStop solutions provide systems and application management solutions that are being used by Fortune 500 companies worldwide. To learn more, visit us: Contact us: sales@esq.com