How To Make A Taxi Card A Valid Credit Card In Alexandria (New York) A Valid Card In The United States
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1 PROPOSED RULES TO CONTINUE IN-TAXI CREDIT CARD ACCEPTANCE November 29, 2012
2 The Taxicab Passenger Enhancements Program (T-PEP) 2 Credit Card Processing GPS and Automated Trip Sheet Collection Text Messaging and Driver Information Monitor (DIM) Passenger Information Monitor (PIM)
3 Overview of proposed T-PEP 2.0 Rules 3 Authorized Provider Approach Technology providers meeting TLC requirements can apply to become an Authorized T-PEP Provider. Enables TLC to revise standards and incorporate new technologies. Encourages competition, superior products, and pricing. T-PEP 2.0 Content Rules duplicate much of the existing T-PEP contracts. Contain upgrades improving passenger experience and providing greater benefit to the City. Serves as backbone onto which innovative technologies integrate.
4 4 PIM Content Only required to display rate code in effect. Display rate code in effect, running total fare, and provide ability for Passenger to view itemized fare at any time on the PIM. Child-friendly PIM content not required. Display child-friendly PIM content from 8AM-8PM. Prologue, Epilogue, and payment screens Provide Spanish-speakers content on the provide content in English only. Passenger Route Map only required to include the five boroughs, Newark Airport, and Nassau and Westchester Counties. TLC s space on the content loop limited to PSAs (governmental public service announcements) from the TLC, the City or any other agency, for up to one minute on the full screen. Prologue, Epilogue, and payment screens. Expand Passenger Route Map to include a 50 mile radius from Columbus Circle to cover out-of-town trips. Expansion of TLC s video space on the content loop to include any Audio/Visual Content provided by/on behalf of the TLC, the City, or its agencies, for up to four minutes on the majority of the screen.
5 5 Survey Content Passenger Surveys can only be updated at most once every two weeks. Distribution of Passenger Surveys to subsets of Taxicabs not currently required. Passenger Surveys are static and do not update based on Passenger responses. Only required to provide survey results weekly. Increase the frequency of TLC updates to Passenger Surveys to as often as daily. Provide more flexibility for the distribution of Passenger Surveys to subsets of Taxicabs. Incorporate basic skip logic into Passenger Surveys allowing different follow-up questions to be displayed depending on a Passenger s previous responses. Increase the frequency of receiving Passenger Survey results to daily.
6 6 Payment Options T-PEP Providers must provide paper receipts when receipts are requested by the Passenger. T-PEP Providers must capture signatures on paper receipts when signatures are required. Payment initiated only after Taximeter is disengaged at the end of the trip. Only a single method of payment is required for each trip. Accommodations for passengers with visual disabilities not currently required. T-PEP Providers may provide electronic receipts as a substitute for paper receipts. T-PEP Providers may capture signatures electronically. Passengers can initiate and authorize payment before the trip is complete. T-PEP Providers may allow Passengers to split fares. Provide passengers with visual disabilities the ability to pay for fares unassisted, in alignment with proposed Council legislation Int. 599.
7 7 Smartphone Integration Requirement to integrate with Smartphone Payment Application RFP winner only. Only general requirements to integrate with smartphone applications. Only general requirements to integrate with smartphone applications. Only general requirements to integrate with smartphone applications. Integrate with all TLC approved or licensed smartphone applications. Provide an application programming interface (API) allowing licensed smartphone applications to retrieve itemized fare information from the T-PEP. Provide an API allowing licensed smartphone applications to indicate to the T-PEP that payment has been processed. Provide an API allowing licensed smartphone applications to provide the T-PEP with payment data required to be captured in electronic trip sheets.
8 8 Additional Requirements Geo-fencing for Rate Code 4 (only allow Rate Code 4 to be initiated when outside of the five boroughs) not currently required. Credit card processors for TPEP vendors pay credit / debit / prepaid card payments to Merchants (either the Medallion Owner or TPEP vendor), who in turn pay Drivers. Healthcare fee deduction not currently required. Text messages must be scheduled individually and cannot be modified once they ve been scheduled. Geo-fence when Drivers can initiate Rate Code 4. T-PEP Providers may pay Drivers directly, using electronic debits. Automatically deduct the $0.06 healthcare fee for all trips logged by the T-PEP. Expand text messaging capability to include the ability to modify scheduled messages and schedule the same message over multiple dates/times.
9 Stakeholder Reviews 9 Stakeholder Date Black Car Fund 11/8 City Council 11/14 Committee for Taxi Safety 11/8 Creative Mobile Technologies 11/21 GetTaxi 11/13 Greater New York Taxi Association 11/21 Livery Base Owners Coalition 11/20 Livery Round Table 11/9 & 11/26 Metropolitan Taxicab Board of Trade 11/20 New York Taxi Workers Alliance 11/20 Square 11/15 TaxiMagic 11/9 Uber 11/19 VeriFone 11/14 & 11/19 Windels Marx 11/19 ZabKab 11/13
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